that we received. but the ones that are over 30 days, some of them could be from the previous year. usually from those instances, we have to send them to a director's hearing. once we get those orders, it raises the issue of what we can do next. we have had the issue of criminal citation, but we have not found those to be terribly effective. and with it the situation with the courts, we do not think that those will be very useful. ultimately, we will have to look at administering penalties. but it will lead just before these. it will be for all violations. >> i would imagine that these

would last longer than the issues that are not resolved. >> if the notice of violation is saying that we are giving people six days for 14 days to fix this, and we are seeing 87 out of 126 do not compete their work -- complete their work within 120 days, why is that? >> it could be for several reasons. >> i am just saying that that is the question that we need to answer. sometimes it would be intermittent. we would keep the case opened just because we were not sure. thank you, commissioner, or making me remember that in

situations like that, where it is extensive, there can be so much litigation that we recommend to go to the city attorney. that was five people in play for one property. usually in that situation, there are different types of things going on where it warrants being able to make a recommendation to the city attorney. >> in that case, if you have situations like that, how does that fit into today's recommendations? you mentioned that if the property owner does not comply with the schedule? >> it means that getting a directors hearing will happen much faster. they will get the order. and if they still do not reply, we have to assess if the case

needs to go from referral to the city attorney. they will also be getting bills. a $2,400 bill for the assessment of cost. if they accrue building and pay the monthly fee, that usually helps. after that, we have to look at the property cumulatively for intervention. that is the biggest tip that we have for code enforcement. >> one other item on the statistics that is great, it does not address seasonal conditions. going from october to march is basically spanning between 2010 to 2011. we have to make an application that the performance should be within that climatological

condition. it will stay cold in december and january or february. basically, it does not show that the resolution occurred during the critical time of the season. >> wants to know this is issued, it means that regardless of the violation, they did not have to provide a lot of heat in that particular unit or building. often, the inspector, their attention is on the key. -- on he tat. we tend to focus on those in the winter months. what statistics cannot tell you is how much time was spent pushing a property owner. >> thank you.

thank you very much. >> thank you. >> public comment? >> public comment on item number 7? >> first, i would like to thank the commission for following up on this. i think that those recommendations can make a really big difference when implemented. why are these statistics not available all of the time? with other types of violations that we see, meaning that we would have the idea of what our resources are. both human and computer.

you do not need complicated equipment for it. it can be sorted by clicking on every notice of violation. you have what the code is. this is the problem that i see. the culture is reactive, not proactive. i think that has to come from management. the culture has to change. i really appreciate what happened on the heat situation, but i am sure that there were others. thank you.

>> i have one quick question. a 32nd answer, please. is this report just for mixed unit buildings? >> it was for all heat complaints for all types of buildings received within the city for 2010. >> were you able to determine how many were four big, multi- unit buildings? >> 65% or more, but we do get the remainder perhaps slightly less, would be for one or two family building.

>> i do not think that the smaller building owner needs to get slapped on the wrist for this. but i would not be in favor of making changes until we could figure out which is which. >> mostly you are dealing with larger buildings? >> with respect to the heat, for the 1 dwelling -- one-family and two-family dwelling -- >> in a routine inspection? >> in the heat switches, we're focusing on the larger buildings. but if we did a complaint in a one family or two-family dwelling and they have to deal with the fact that they cannot typically plug in an electric appliance because of title 24,

or whenever, they can put in a new heat source, if they need to. if we are talking to a property owner of -- a of a one-family or two-family dwelling, we try to make them aware, going into the winter, to make sure that those appliances get serviced if it is an issue. >> thank-you. >> item #eight. directors' report. a, update on dbi's finances. >> deputy director?

>> it will focus on him. >> what i am trying to do this time is go through a report, which i would like to quickly go over, as i know it is late, in terms of first giving you the big picture of what was received, year to date, as received on this chart, the total revenue for this afternoon's apartment rentals use in and everything else is in a small wedge.

well, i do not know what that is. in terms of the actual revenue received, the apartment rental unit revenue is done on a tax basis. it will now be received until january. the first cup is in january. in terms of the chart for services, we have received 22.1% of the total revenue charges for services. we are actually 41% greater than we were at this time last year, which is actually phenomenal. we've looked at the valuation increase at 52%.

we look at the difference in terms of the permits that were issued at this time last year and this year in terms of the same timeframe. there was an increase of 141 permits. and, if you look at the chart that i put on page 2 of the report, you will see that it is primarily in the permit between

2000 and half of a million, with the majority towards 50,000. we are issuing larger permits and giving larger projects in. it will be interesting to look at these overtime. in terms of the expenses, i wanted to make sure the two had opportunity to look at the overall breakdown of expenses. as you will see from the chart, the majority are in the fringes. the next transfers over to the project. in terms of actual expenditures to date.

in terms of the employee's salary fringes, year after year in terms of the number of people that have paid, there are 17 more on there now than there were last year. primarily they were it for expensive maintenance equipment. as you know, mta is making us pay for records for parking for all of our city vehicles. this is another department. they have not started charging us for any of that. so, that is a review of our finances this year. we are projected to end the year

of budget. we have only had a few months of actual expenditures in terms of trend analysis. when we get another one month or two months down, we will be able to give you a more accurate projection. >> refunds? >> last year it was lower, around 250,000. there were larger projects that were out there and on the ground. >> great. let's do you see, in the last quarter, the costs on the side

were, of course, on the revenue side, with other projects coming in? >> i expect so. it is hard to tell. they will be coming into the department to say that that one others. typically, over the last couple of years, we have had more revenues and expenses. >> i have 8b, update on proposed legislation. >> we have done and registration track in your

package. in terms of various committees, the first is ordnance 11084. currently, it is in the board of supervisors committee review. obviously, our is required by the new developments. approximately 1% could lead to a building code amendment to collect fees for this public artwork.

no. 3 is 110, 657, for the permit requirements, ay cartuche is a with an emblem or sign that you see in the buildings. sorry about this. it is a way [unintelligible] the final three process, fire, or x of god, calendar before the meeting.

a new law by supervisor of loews. focusing on vacation rentals, we are awaiting the supervisor to schedule those hearings. we will be active in those discussions. the final is the department of public health and may soon be introduced to the amendments whereby the issuance of building permits would be affected by new requirements for the department of public health. these of the six ordnances

currently under review. >> in terms of vacation rentals , is their tax control? but in the treasure. >> any further comments? >> c, update on the permit tracking system. >> it has been completely executed.

we are now starting on the project. [applause] get up -- yes, thank you. we have a couple of things happening in -- in october. i have provided you with a high level schedule. it will be defined to a lower level but i will be able to give you next meeting. essentially, stages are defined by initiation analysis. paid based on the liberals. they also have acceptance criteria. we are trying to schedule a meeting next weekend. going down to a lower level of specificity, also working out

some of the details on how the planning department will work together. the other thing i wanted to but you know is i am trying to schedule a time where you will be able to have a demonstration of the citizen portal but we talked about earlier, which will allow the individual to be able to see status of whenever the process is. the other one of would like to have them do would be of the mobile devices. they are interesting gadgets. we would have to buy them, obviously, and maintain them. that is down the road.

what we would have you see is called commercial off-the-shelf, meaning it is just the structure. certainly, it will not be configured until later on in the process. i am trying to set up but it will likely not be until part of october. any questions? >> congratulations. i know that many of us have been working on this for far too long. congratulations, everybody. >> we are partners in this project.

this has been helped to fast- track through the purchasing area. >> i want to make sure the plan is on board with this. >> believe me, they are. you will be able to get an idea of how they feel. >> is there a category of mobile devices from the standpoint of functionality, service in the field, and responsiveness to be out there? providing the best service to the city. >> we are trying to get a grant to purchase some of them.

we have various options and more than one device that could be used. >> is there any time limit on getting it up and running? >> we will actually be in the production around at this point. hopefully we can shorten the schedule. the final moving into issues that will not happen for 24 months. the project is envisioned that

we will move into the transition on the 22nd month. >> do we have any control over moving them forward? it did not -- >> yes, sir. >> do we have and control over, say instead of 24 months, 12 months? >> they have never made any representation that they could do 12 months. it will be closer to, as i mentioned, moving into transition for support.

if we want to have a system with mobile devices, public portals, and transparency, every 12 months is way too short. >> thank you. >> item 8d, update on other technology projects. >> good afternoon. the committee was formed by the acting director for deputies' services. we have been meeting regularly to vet the process for choices

to be aligned with business processes. other departments with staff on the system will be activated the end of october, we have been putting these issues out to make sure that they have been aligned with the way that we are doing business and not the other way around. we have tested the functionality of the audio visual systems. we have been on a continual basis making adjustments on how

to improve the current system, with one permit application. the system will readily accommodate electrical and plumbing operators with minimal services needed to pay. we are still looking for the process and how to help customers who have multiple permits on the same day. the next phase will include intensive training with two staff for each service group. these individuals will become the go to individuals for their service groups.