achieve mutual understanding. our mediation can be and have been conducted in languages other than english. participation in the mediation program is voluntary, and the complaint and complete it must agree to mediate for a mediation to go forward. i am proud to report that eligible officer participation in the mediation program is 95%. the mediation participation of san francisco police officers is the highest per capita of similar mediation programs in the united states. now i will share just a few statistics with you about the complaints we receive it 2010 and how we resolve those complaints.

in 2010 there were 854 complaints. this represents a 16% reduction in complaints received over 2009 when we received 1018 complaints. and 2010 we sustained allegations and 9% of the cases we closed. we found proper conduct of officers and 29 percent of the investigations we conducted. the largest percentage of abrogation free receive work for or rigid work for unwarranted action. allegations of unnecessary force comprised only 10 percent of the allocation. in 2010, approximately 26 percent of the clintons were african-americans. caucasian's surprised -- comprise another 32%. another 18% decline the raise. additionally they included asian-americans at 6%, latinos 6%. native americans to%.

four percent were others. and we are located on the seventh floor of 25 van ness ave. we are easily accessible through public transportation and we received walking complaints from 8:00 until 5:00 monday through friday. * other than that, we have an answering service where we receive complaints. additionally we have received complaints by telephone, e-mail, mail, and backs. you can also file a complaint at your district police station and station personnel will forward it. our staff speaks several languages, including cantonese, mandarin, burmese, and spanish. two of our investigators are bilingual spanish speakers, which is important because the largest number of non-english interviews we conduct our in

spanish. four languages other than the ones i previously mentioned, we will in -- obtain transportation services. last year we can cut it -- we conducted 37 cases in spanish, 5 in mandarin and five in russian. if anyone that would like more information about the otc this evening, see your investigator who is here in the room, and he is available to answer any questions you might have. that concludes my remarks. thank you. [applause] >> the next item is 1 c, commission reports. houa certificate of appreciatio >> tonight we're in the mission talking about community policing. we will hear report back from capt. paralysicoralis.

we are going to% this commission with central american resource center commission boys and girls clubs, and the community response network. i want to tell you a little bit about these organizations so you can choose -- see why we chose to recognize them you will see there are a lot of organizations doing hard work and not being rei want to thank you for what you're doing day in and day out. homie worked with people of low income, with a particular focus on latinos./ all of their programs to vocational training to community advocacy are stopped by --

staffed by likfiling wibilingua. central american resource center is another organization this commission wants to recognize. one of the program i want to highlight is the second chance program. it provides a new start and better future for use. this program provides case management and assistance with finding a corporate job training, employment, community choice and opportunity for this year. there are young women and young men's healing circles that gives their clients safe and affordable and garments to discuss and resolve typical issues. the mission boys and girls club, which is located in the southeastern section of the mission has served generations of you and is the key part of

the fabric of this community. today it serves about 160 young people per day coming in this critical and addressing the needs of young people in this large latino community. they have an intensive program, health and fitness program and a number of leadership programs. finally, the community response network is a collaborative framework that addresses youth gang violence issues by incorporating it existing services and coordinating the efforts across programs and agencies. and it focuses on three core areas. one is case management and development. three, street level out reach. and this serves as a vehicle to interacting department some including the police prevent the firm of public health. the primary goal is to provide a well-developed care management

component and to increase communication and collaboration. i think many people in this room and outside the room can tell you they often call a crn for help when they know something is about to go down. it is the people who put themselves often in dangerous situations in order for the committee to be safer. >> first off, i believe this miss metzy enrique is here to except this. [applause] - to - to accept this. the officers of the mission

almost daily come in and tell me the great work you are doing. thank you very much. [applause] i believe for bor roberto alfars here. [applause] i have to tell you that pritchett early early -- earlier in the year, particularly in february when we really have a surge in gang violence, only was an organization we worked with closely and help us quite a bit in the escalating violence that was pretty prevalent in february of this year, so we appreciate the great work you are doing, and we look forward to continue partnership with you. [applause]

i believe rock connally is here, president of the san francisco boys and girls club. -- rob connally. we work with this organization a lot, and we have a mutual goal and trying to provide guidance to the youth of the mission district, and again, officers from the district continually marvel at the dedication that people are doing. thank you very much. [applause] and ricardo garcia -- i work with him almost daily in dealing

with potential gang violence or back in february when we had a legitimate plate of gang violence, he was out there on the street every day. we were in discussions every day for the strategy to deal with gang violence plaguing us, and it was very successful, and we will continue the partnership that has been very fruitful. i would like to thank you. [applause] >> can everybody to a start toward come back up here so we can take a picture? -- who got a reward to coeme back up here so we can take a picture?

[applause] >> next we have the commission president's report. >> i have nothing to report tonight. i would rather hear from the captain and the community. >> keep certain myself, we found ourselves as officers for the justice celebration this friday. -- chief sir and myself, we

found ourselves at the celebration of officers this friday. it was a really impressive evening, and i felt very privileged to be there. >> item number two, action regarding new department general order, community policing phyllis to resend or take other action regarding department''s policing or problm solving. it is an action item. >> you will find a copy of the general package. i think it has been around. i hope everyone has a copy. this order, there was a committee. we took pieces -- suggestions long ago from supervisor mirkarimi.

we borrowed a lot from david compost ordinance. we sat here for a couple of hours and the mission. we went to northern beac h,h, hall of flowers and got as much community organization as we could. i believe this is the 15th or 16th version. i would respectfully request the commission adopt an order of 1.8 to be the governing policy for the san francisco police department. >> are will jump in. this was presented to the full commission last week for full review. -- i will jump in.

supervisor campos quite frankly started this a long time ago. this is great. some people say this is very hard to define, which is what is community policing? supervisor mirkarimi and i spoke about this also. how could you can't buy this? -- quantify this? we have this in front of the police commission last week. we make corrections and commissioners had input. this is on -- in front of the commission as a new general order, but ordered the police department would have to follow. it is a great accomplishment on

behalf of the police department, commissioners in board of supervisors. without further ado, regency if there is further follow-up. net we will put this to a vote. -- next, we will put this to a vote. >> one question, and that is clarification as to whether this general order will replace 3.11 general order? it was put in place in 1984. will we boad to remove that? >> yes, that would be my request -- will be vote to remove abo. -- will we vote to replace that?

>> if i were to make it 3.11, it just would become another general order. i believe it belongs in the organizational structure and function. >> ok. open it up to public comment period to go there will be public comment regarding the mission district activity. capt. prowecoralles. >> i am a leader at the record heightbrookwood heights neighbo.

i want to thank you for doing as such a great job and adopting this. i want to give you three examples of community policing that are happening right now before the order. daniel mahoney. the vermeil heights public working group. the police department meets monthly and goes over all issues affecting public housing, but also affecting crime and public housing. in i want to praise capt. guarantee. there is a new group that just parted in tenderloin. -- i want to praise capt. garandy. we have our first meeting.

we have representatives from probation from a d.a., a captain and lieutenants. we will have poor role of the next meeting. we have representatives on the block that will be a training for managers. it is already overbooked. in fact, the development corporation wants to have a separate training. it is a second example of excellent community policing. finally, the work of pop -- captain paul chanel and capt. sur are doing, following the wednesday meeting where people went crazy, the san francisco organizing project primarily baptist church, true hope, and kept school had a meeting with 160 people that were there because they wanted more police in the neighborhood, they wanted to continue the relationship they have had under captain sir.

they wanted to address the root causes of crime, but they wanted to see violent people taken off the street and guns taken off the street. 98 percent of the crowd was african american. there will continue to work with capt. chanel. right off the top there are three examples of community policing better hope are replicated in other neighborhoods. >[applause] >> my name is karen huggins, president of the holly courts resident council. i have three of my board members here with me. will you please stand? thank you. thii just want to say we totally except and would request that

this general order be accepted tonight, 1.08. we would like to think captain sir -- you have been doing community policing ever since he became captain for us. this is just secondary. i would like to also thank officers that we have for holly courts. hopkins and supervisor davit compost, thank you for returning. thank you so much for opening your door of your office. every month we meant there for many months, 20 of us, sometimes 30 of us. we all got it done. thank you so much. i would like to also personally think capt. was oulazar. he was a great asset to our ad hoc community.

and we meet every month. we meet with the d.a.'s office, the housing authority, a community people, and other groups are welcome to join us at bernal heights community center. thank you for opening the door for us every month. i think that is all i have. thank you. >> ladies and gentlemen, can i interrupt public comment, there is someone who has a cake for of david compost. and whoever has the cake, please step forward. ♪ [singing happy birthday]

>> of birthday surprise. >> thank you very much. -- a birthday surprise. >> i have a prior commitment where i have to speak, but i want to say it is greatly appreciated. thank you. [applause] >> any other public comment? we can continue on the community policing general order. come on up. >> good evening. i run a program on 24 entry

street, and i also live in the mission. i am here to ask you to please approve the package you have in front of you, because it will help us. i i as one for sure want to see community policing and community involved in all of the districts, and i know all of you have been reading all the problems we have been having in the mission, and i think it is time that something be established to stop the problem, because i am at 24 entry. never before have i kept my doors locked because i have children that come in for after- school tutoring. -- because i am at 24 and tree. it is all types of people that are walking the street on 24. i hope you do approve it

tonight, and i really would appreciate it. thank you very much. [applause] >> good evening, commissioners. i had opportunity to speak for you guys once before at city hall. what i have here is a photograph of documents dated back to february bu5th on every piece of community policing. i have never done anything but this. and i enjoyed working with david compos' office.

i am not going to go through all these papers, because you will run me out of here, but i would like to sit this is what it led up to. this is already working. this is already happening right now. it is happening in my community. it happened in holly courts. i enjoyed working with the community center, but this is what it all came down to. i beg you to please pass this. it is already in motion and are ready happening. thank you. [applause] >> good evening, a distinguished commissioners. i am a native san franciscan and lifelong mission tete.

i work for the san francisco public defender's office. i am also the chair person of homie, and volunteer with the cnn. . i want to speak to you as a parent and urge you to approve this measure tonight, and i want to let you know about something that was really amazing that happen to me over the weekend. i knew keep sir when he was the captain at the station. i have had the privilege of travelling across the country with the captain, but i have to tell you, community policing began under captain paralycoral leadership. the backpack of the way was so amazing to see that officers genuine engagement with the

children at the park that day was spectacular to see. there were talking to the children about public safety and safety tips, and i could tell you that one of my daughters was super thrilled to engage with officers that day, and i encourage you to approve this measure. thank you. [applause] >> good evening, commissioners. and distinguished guests. i have had the privilege of working with the captain as well in community policing, and also with david campos. we have been writing this community policing paper where we wanted to plan a partnership with the police department. now that we have chief sir, it is a thrill to see it is growing.

community is the way of the future at every level. community policing is the one forum for the youth. this is a good, historical moment. i grew up -- i was born in 1974, and i still have a transitioning era. i remember certain things and behavior's of the policing department in the past, and it has changed dramatically to where we are today. i think we are always making progress, because we're all human beings and people. we all have children. we are all fathers, mothers, daughters, etc.. i think it is all about community. if we can take this and everything we do, i think it will make our community better. i ask for your support. thank you. >> good evening, commissioners

feare and. . i wanted to say you should really pass this bill, because not only are your voices in it, our voices are in it, too. the interaction with youth will make such a major change. please pass it. thank you. [applause] >> thank you. >> i am rob connolly, president of the boys and girls club in san francisco, and we of nine clubhouses around san francisco. i do not know much about this piece, but i wanted to say it -- if the cheap believes in it, then i think it should be passed. i have worked with him for seven years. he gets community policing through and through. this done through and through. we have had a chance to