commissioner lee: could you mention what you did for do or new york and other cities? >> we have an implementation going on there that a similar size to this with the department of health to do restaurant inspections. it is an 18-month project i believe that. i guess the interesting thing from there is it took a lot of political effort to get to the start right. i think that if i were to think about your question -- i think what you are leading to is is this a typical implementation time line? i would say that it is a conservative plan that will get

us where we need to be. to the extent that we can do things faster and better, we will most certainly do that. commissioner lee: ok, and maybe we should get an update in march or april something like that to see how things are going and see if there is a new proposed timeline. >> absolutely. i live here in the bay area, and i am happy to come to any one of them. thank you. commissioner lee: presumably were operating on a fixed income feet. presumably it is on your best interest to act quickly. i think we recognize that.

commissioner hechanova: on the other side, there is no incentive. >> item 5d, an update on that major projects. -- update on major projects. >> good morning, commissioners. in your package you have a paper telling you how many high- profile projects we have currently in store or maybe in the future, and also those mou projects. the biggest part is the public

safety buildings. the public safety building is the future of of police headquarters, and also the fire house. currently the whole block of buildings in the area, and it has been filed already in the course of that. friday is the $164 million. the next four projects are lincoln hill, and also trinity plaza, and 45 lansing street. those are the projects on the high rise. those projects we have been planning for a long time, but

due to the economic downturn, it is on holding status. right now those projects came back. the new project we have on that is 184 chanel's street. you have $104 million. we also will embark on the mta project, the subway projects. as you know, the total cost right now projecting is about $1.7 billion, and we expect three projects. the smithsonian station, union

station and [inaudible] . that amounts to $520 million and projects. our mou project, the biggest project we have, the high-speed rail is undergoing the permit side. we're working on the superstructure. that project total is about $586 million. we also have an mou project from the porch. that is a $30 million project. those are our total projects

that we can see that are already being projected, so i am happy to announce that hopefully with these projects on the way, we will bring you more projects. is there any questions you may have? commissioner hechanova: could you arrange a tour one day? >> yes. right now i really want to invite the commissioners to see that high-speed rail. it is beginning to stabilize the whole site. and we are putting what we call a container structure there to contain the structure around you. that has a staff -- as 7 feet

diameter. it has 290 peers. so i would like to invite the commissioner to see it. it is a really big project. it is so simple, and you will be astonished at how effective are contractor operating the site. it is a good project to see. commissioner walker: i see the cruise terminal for 30 million. are there other projects associated with the america's cup that may be added to this? >> that is for the america's cup. and it does not have too much improvement in side, because during the american cup, we will

use the whole facility so they can have a lot of the events there. maybe after the american cut, then in the final stage they will build the internal commercial space. commissioner walker: are there any locations that will be developed from but project? >> that is only the parking area, the cruise terminal area. >commissioner lee: what is the timeline of these projects? what is the time line for our involvement? >> you can see on those high- profile projects, the permits are already filed.

they filed the first permit for next march. all the other projects are already on the way. commissioner lee: so we need to provide the inspections and all of that further? >> we have not had that down yet. given the scale and scope of these large projects, are you having one focus on certain projects and second on others that are helping or assisting you? >> mainly i am managing their

projects, because those are special design, so i put a lot of effort in every project, and then i have an engineer follow each project for me, especially [inaudible] we will have six people. we have six participating in the plan check. >> is there a critical time line for when we could come and visit the high-speed transit center? >> right now there during preparation for the site. this is an amazing operation.

it is fairly simple machinery, but a lot of operations. i really want the commission to see it to appreciate how well the project is coming along. commissioner clinch: i would be happy to host a quick meeting to give a slide show on the site. commissioner walker: i have been the occasion to watch the general hospital bill that is going on, as there during the cement pouring, and that is another huge pouproject our staff is in, and it's pretty amazing. if you have the opportunity to go to general hospital, go to the fifth or sixth floor and you can see this amazing work they're doing with isolation

systems. i think so, because they just finished it. >> topping off ceremony at the children's hospital. on 3rd? >> we do not have jurisdiction over there. commissioner walker: it is pretty amazing >> for those projects, i feel that the commission should take a look at. we use a very special excavation where we tunnel in. it is a very good observation pierre ye n.

>> is there a photograph recording of these event that would also be good for at least being available to look at? >> well, i have myself taken a picture of it. i think the project sponsor usually takes a lot of pictures. ok. commissioner murphy: it is exciting to see these projects moving forward, and especially the scale of them are very exciting. we also want to emphasize we pay as much attention to the smaller projects as also the single- family renovations and additions. >> that is why our operation at

the fifth floor is really affected. we're taking care about 80% of those projects go through that floor. >> item 5e, update on the q- matic and status of activation. >> ok. again, commissioners, i was tasked with the q-matic

launch in early september. the committee has finished the development base during the last two years. on september of this year i was passed to make sure we go into operation implementation stage, and i am happy to inform that -- to report to the commissioners that we will have a new launch on the operation next month, the 21st. the reason we think the 21st, during that time we can amend anything that needs to be improved or getting ready for the next phase.

another thing, at this time, i want to train a group of staff so they could be the person that we go to during operation that we need. we cannot just depend on the whole crew, because that would put a lot of hardship and operation. so the schedule right now, we will train that special group that has staff from department of building inspection, informations that, and also the central permits that, plus we will have staff from the city planning and department of public works. so those -- that training to the

group of staff will be our go-to persons when we launch operation. that is why we will take another two weeks as we try to prepare that. and then we want to put the answers into the website so people have a chance to see what we are going to launch. maybe when they read the question and answer --- from them to us, what kind of things we need to improve. so that is why we think four weeks to prepare for that. we tried to launch that at the

end of october, but thaat that e we may have to approve or amend the system we already have. so right now we're going to launch the system what we have three months ago. the same system we're going to launch. during the operation we will improve things that we encounter during the path of operation. i feel i have confidence in the system. the q-matic system is to replace our charging system for our customer, a mixturmake sure we e

the service to them in an orderly fashion so that they can get their permits as quickly as possible. it is not a process we tried to delay. it is a process we tried to improve our order. we try to keep track of the number of people using our service. we do not have bought automated. this q-matic system will help us to provide the data, and help us to provide the manpower we need and improvement in the certain area. that is the good data we can get out from q-matic. it has been in the making for the past two years. we have already paid for it. we have to launch it and get the value we spent on it. commissioner hechanova: is it

the same process for everyone? >> we can provide a permit at that time. any more questions? commission>> will this be able o accommodate the small homeowner, as also the large permit? >> yes. most of this operation is for the fifth floor operations. when you look at the flow chart that i have, a very simple flow chart, when the customer comes in, we go to the information

conduct. we will look at the scope required for services, and they will review them to all the stations we have, and then the most important station is the initial permit and takintake one fifth floor. they will input in the record the permit record, and also determine the station they need. we give them a ticket how many produce stations they have to go through, and each station will perform the check, and hopefully they will go for permit. right now we have two screens. i would like to have more when

we see the need of it. commissioner hechanova: do you have some sort of a system that people can hear when they're called? >> yes. in the future if the system launches very effectively, we will have it on the third floor and 64. it is the same way of operation. we give you a number and you will get served based on your number. first-come, first-served. commissioner heckanova: have you got a lot of complaints about the system? >> i invite them to give me their input, but i did not receive a lot of input from

them. commissioner heckanova: so they're probably not happy? >> they are concerned that they cannot be flexible enough. on our last try to improve the system every staff can review the station. the flexibility is are there. -- that flexibility is there. >> this is being clearly communicated, such as there is representation to have them understand? >> at the last staff meeting, director sweepney and me announced there was some public expediter in that, and i did not hear too much complete so far, but i would like to maybe during

this time one month, i will invite them, maybe have a meeting with them so we will hear the concern. >> i have talked to a number of expediters. their main concern will be the flexibility of a computerized system. for instance, if you have three stations and one is fire, one is building, and one is mechanical, and you see the fire -- you have the option to walk over to fire, but all the way you sign up for mifire and mechanical. there is some concern that flexibility might slow the expediters down. things like that will have to roll out the system and see what we can do. >> can we have an update, our

report from q-matic? >> it will be similar that you just got, but it will be discussed. >> that is a good comment from the user. we tried to -- that is why we try to make it more flexible. we had the planning staff at each station can modify the route, so when they see people at fire have an opening, instead of go to mechanical planchette, but we can grow people to buy your next, and then we wrote them to mechanical and plan check. we are already aware of that. that is why we are ready have the system modified to have that

capacity. >> let me restate what i think i heard. and if someone is -- if it is time to go to fire in still has a mechanical and plumbing left, and he carries on to fire in seas of with the backlog on mechanical and plumbing he cannot say i want to go there first? he is afraid that when he finishes with fire planning and mechanical will be back up again. is that what it is? >> the fear is they will be put at the bottom of the list. what the computer does now is tells you the easiest path to go right then and there. that means you finish fire and the computer sees the list, and they say there is only four people of mechanical and the route you to mechanic. their concern is right now i will be second at mechanical fifth in building.

they figure they can go to fire that will only take 20 minutes. mechanical will be ready for them when they finish fire. they are the expediters, the ones that are every day. they know the system. they are a little afraid that that knowledge could stand in the way for them. we decided to go to q-matic prior to the fifth floor. it is very popular. it gets people out of there quicker, and i think people are afraid that is a little more inflexible. commissioner lee: i think our answer may be that this is a tool for us at the department to see where the backlog are, and maybe we can adjust to make sure there is enough time at each station so we can reduce the time for each station.

am i correct? >> will it also allow on the allocation of personnel from the different floors so that they cannot float relative at the third or fourth floor there is someone that could be needed at the fifth floor? those that allow for recognition of how management and personnel can be executed? >> right now at each floor we have a floor manager. for example in the fifth floor we are so crowded we need more space. then we have to get staff from the first floor. we do that anyway, but the q- matic you only try to put

service in order, and also tracking how many service for the space that comes. you do not get people from other station to help. it is still our managers pastas when they see the large number of people at one station and more people needed, we have to call help from other floors. >> it will allow for it to be a tool for the floor managers to basically call requests and allocate personnel. >> if you call a person and says mechanical has 10 people, maybe we have to call one more mechanical engineer from second floor, so we do that now. q-matic will say we have 10 people there. fo