native americans and pacific islanders, 1%. complainants had declined to state their race comprised 17% of complainants in 2011. we are located at 25 than ness avenue near the corner of market and van ness. we are accessible by public transportation and receive what deaf in complaints monday through friday between 8:00 and 5:00. we also received complaints by telephone, e-mail, mail, and facts, and the police department will accept complaints and forward them to the office of citizen complaints. for after-hours complaints, we have an answering service. our office staff speaks several languages including cantonese, mandarin, burmese, tagalog and spanish. a large number of non-english

language interviews are conducted in spanish. four languages other than the ones i just mentioned, we obtain interpretation services. last year, we conducted 28 case intakes in spanish. five in cantonese, and one in mandarin. if you would like additional information, ed mcmann is available then answer questions. >> thank you very much. a big congratulations. this mediation, so the audience knows -- they bring the officers and complainants together to explain what happened, why the officers did what they did, why individual feels that it was improper or upsetting, and it is a real success. thank you for your leadership. congratulations. >> you are welcome.

i was going to mention that attorney salazar runs our mediation and outreach programs, and she started with the office of citizen complaints in 2007, and in five short years, she nearly doubled the number of mediations that are conducted, you. -- the number of mediations conducted, so thank you. >> thank you very much, commissioner kingsley. >> i would like to introduce commissioner turmin, who has arrived. line item 2c, commission reports. >> the only report i have this week is that i did check the status on the bitoccupy -- on the occupy protest at wells

fargo. it was very smooth. it was amazing the relationship between our officers and protesters. it was very professional. it was really impressive. i reiterate what i said last week. i was on a panel at the university of san francisco with the cheap. first american -- lawyers and national lawyers guild. they wanted to talk about the occupied movement and about the issues they are having. a man it perfectly clear that san francisco is not a problem. our officers know how to do it. we are the model, and are very complimentary about the chief. they were concerned about oakland, davis, and berkeley, but the good news is they see us as a model. nobody looks stressed out, and it was very professional, said thank you to the officers actually doing their job. i was very well appreciated. >> commissioners, just want to let you know the youth commission will be on my radio

show this sunday. on 106 kmel. the youth commission will be on at about 8:30. we will talk about the commission, its mandate. really want to talk about why they are commissioners. and then we will talk about our joint meeting, the police commission joint meeting with the youth commission, and what came out of it, so i think that will be great. we will send out a message because the last thing on the mine will be it is a radio program. you are all about it tonight. >> if anybody has not listened to the show, it is incredible. he had me in stitches last week here they talk about issues, and one of the issues was at berkeley high school with the

kids are fixing their attendance record, and dr. marshall said all those kids should be sent right to wall street. they should go right to wall street, become white collar criminals and go to prison. he sums it up for low. call item 2d please. >> commission announcements and items added by for future commission meetings. >> are there any items you would like to schedule for future meetings? i know our agenda is pretty full. we are moving into some changes, but is there anything you would like to do or discuss? sounds like there's nothing tonight. at this point, and now calling for public comment. it is and gentlemen, we're glad to hear public comment regarding these items, but the bulk of public comment is usually saved for after the captain's report, which will take place next. i feel like to go ahead, it is all yours.

>> commissioners, chief of police, police officers, residents of the city and county of san francisco, briefly, i would like to speak on one item. i know there's a big turnout tonight, probably one of the biggest ones i have been too, but if the police commission advertise more of these meetings more freely, so you would get attendance of 100 or 150 people. that is what i would like to see. as long as i attempt to help the police commission, maybe some of you as well, i think the muni in terms of turning out a greater audience advertisers on the muni buses, maybe we get the police commission advertising and some of the newspapers, so you get a

bigger bomb -- bump in the population. i would like to see 500 to 800 people here. i thank you for your time. >> thank you. further public comment? hearing none, public comment is now close. for the highlight of tonight's hearing -- and a public comment on this item? ok. >> [inaudible] i'm not sure -- this is my first time coming to a meeting like this. native san consistent. that was most recently mentioned. all my life. i'm not sure if this is the right topic. i'm not really follow the agenda much as far as knowing what is appropriate or not, so you can stop me, but my concern

is all the burglaries' going on. is that a topic right now? >> we are going to hear about that during the captain's report. >> basically, i just would like to know -- the real bottom line is -- what can we as a neighborhood -- and i plan to do something to bring us together and unify us to make the sunset district what it was, what it can be, and what it should be, and i would like to have police officers do that, tell us what is right to do and not to appear not vigilante and some, but let those criminals know that we are not going to let this continue to happen. it is not just all on the police officers. it has to be on us, too. i wanted to know we are watching and looking, and that is what i would like help with. how to do that right.

immigrate. thank you very much. >> line item 3, captain's report. >> commanding officer, the commission on police activities. and a good evening, president, commissioners, chief. ladies and gentlemen. i am the commanding officer, and i will be giving a short presentation on an overview of the district. lights, please. testing. this is the police district. it is the largest police district in san francisco.

the boundaries arlington avenue, great highway, the san mateo border, and up here is to 80 ocean -- 280 ocean. it is 10.8 square miles, over 1/4 of the city. mostly residential with some commercial corridors. some of the neighborhoods are sunset, our sunset, in a sunset, bourbon street, west portal, lake view, parkmerced. we have major vehicle traffic corridors. lincoln ave. slow. also sunset boulevard. our commercial areas are curving street, noriega, taravel street

, west portal, and ocean avenue. there are four supervisory districts. district four, supervisor chu, district 5, supervisor olague, districts 7, supervisor elsbernd, district 11, a supervisor avalos. teh taravel has about 160,000 people, about 19% of the city. about 67% are 18 to 64. 65 and over -- about 16%. the racial makeup of the district -- asians are the largest groups here next biggest

are white at 35%. staffing -- there is myself 15 sergeants, myself, such -- six such inspectors, 83 officers, and totaled 110 sworn officers. our ratio of male to female -- 92 male officers, 18 female officers. here is a service. 6 to 10 years, 17 officers. 1110 years, 16 officers. 16 to 20 years, 13 officers. 21 to 25 years, 10 officers. by the 30 years, nine officers. the last one, 30-plus years, eight officers. the at the city -- 32 asian

officers at 29%. 14 filipino officers at 13%. seven black officers at 6%. and hispanic officers, 9%, 47 white officers. when you compare it to the population of the district, it is not far off. 43% white officers. black officers, 6%, almost 6% of the district. there's no category for filipino officers, but if you put the two together -- asian officers and filipino officers -- not far away from the 45%. languages spoken -- mandarin, korean, cantonese, hindi, spanish, and tagalog. our crime staff -- this is one of the things i used to gauge how well i'm doing. if it is going down, i think i'm

doing ok. if it is going up, i think i needed to better. these are the statistics for 2009, 2010, 2011, and year-to- date 2011, year-to-date 2012. this is april 1, 2012, these numbers are current. homicides last year, 2011, we had three. year-to-date at the same time last year, we had one. right now, we have one. rapes -- total of nine last year. we already have seven this year. i look at all the reports, and am looking to see if we have any serial crimes happening. most of these are people that the victim knows. robberies have gone down. last year at this time we had 60. right now, we have 51. assaults, which include domestic violence. last year, we had 80. right now, 64. these are the part one violent crimes. our part two violent crimes --

burglary rehas gone up every year. that trend is continuing. right now, we have 208 burglaries. last year at the same time, we have 166. auto thefts have gone down. last year, we have 150 at this time. right now, 97. auto burglaries have gone down. arson is about the same period last year, 2011, at the end of the year, taravel had the lowest part one crimes in the city. we still have the lowest in the city. so what are we doing about this? we do several things. every tuesday, i meet with myself, the investigative lt.,

our officer who compiles all the data to look for trends to see if there's any type of pattern. they categorize all the crimes -- burglary, robbery, auto burglary, and a map out where it is happening. that is a good visual. we can look for clusters. if we see clusters, we know there's a problem in that area that we can focus on. we also post the information so when the officers come to work, they can look at the wall and see where all this stuff is happening. we try to analyze any trends, see if we can find patterns we can attack. of the things i like to do is i like to get the information out. i have a friday news letter we sent information out -- crime tips, community events. also, reports that occur. i include selected reports on what is happening, usually robberies, burglaries, auto theft, things where people can get a gauge of what is happening around the neighborhood. also, we e-mail crime alerts to

selected areas. when there was thefts occurring as schools and churches, i was able to e-mail only schools and churches instead of having to e- mail everyone i have in the entire district. i write a column for the local newspaper, and i do the same thing. i'm trying to push information out. when we had our automotive burglaries, that is what i was talking about. i was giving crime tips, telling people what not to do. people are still leaving exposed items in their car. we also work with sf safe. they are a big partner. they come and help organize neighborhood watches. they give crime presentations. they will do safety assessments on people's houses and business. there -- they are the group i interact with most frequently out here. another thing we do is we have officers assigned so officers

will know who is who in a sector. they knew the good guys and bad guys, and also, the bad guys know them. traffic enforcement -- people are not walking here to commit their crimes. they are driving. that is one of things i tell officers. do traffic enforcement, see if they can do some investigative stuff to see what they're doing wrong. we have plainclothes officers who do enforcement operations. last tuesday after our meeting, we thought there would be a certain area where someone was going to get robbed, so we had eight plainclothes officer and other officers trained to go up to that area, to see if this person would come. they were in the area. a person who was committing robberies came and rob someone, but we were there. unfortunately, we did not catch them. the victim did not call it in right away, and by the time they did, the people were gone.

sector -- these are our car sectors. seventh avenue, 19th avenue, taravel here. our two-car sector is 19th avenue, sunset boulevard. great highway near skyline. our four-car is here near do we street, 19th. or 5-car is sloped boulevard. great highway down here. our six-car is holloway, ocean avenue. there is 280 right here, and the san mateo border. we tried to keep officers in these same sectors so they know what is going on. the community police advisory board is a group of volunteers who help me and tell me about quality of life issues and crimes affecting the neighborhood.

they attend the monthly meeting. we meet every month, and we have projects -- or they have projects. one of the things they have done for me is they made a list that is easily sortable. it does not sell like much, but it was a huge undertaking, a very labor intensive. they updated my list, added on to the list, sorted it by community groups, churches, schools, safe groups, sorted by sector car, also. once they did that, i was able to send e-mails to only specific groups. also when i had a burglar problem in a specific area, i said a crime alert for recurring burglaries'. it was a very good tool for me to get information out. community engagement -- we do quite a few things with the community. we have mentoring for success. last year, the unified school

district approached me and asked me if i had any officers that would be mentors for students. i talked to our officers, we met with mentoring for success people, and they volunteered to be mentors for the students. these are at-risk kids. these officers meet with them at least once a week to see how they are doing an offer support, and this is a long-term thing, not something that is only a couple of months. this is throughout the school year. next year, when school starts, they will also be mentoring those same kids. for dissipating in a wilderness program, taking its hiking, camping, sailing. we had the christmas order nation tried and give away. we do a lot of fares and block parties -- fairs and block

parties. this concludes my presentation. this is a snapshot of what we're doing. officers are working very hard, and i hope that is recognized. thank you. [applause] >> thank you very much, capt. the commissioners will ask questions later on, but we want to hear from the community, now that you have heard the captain speak about issues you see in the neighborhood -- the car break-ins, and any other issues we should be made aware of. public comment will now start. >> let me just say -- if you line up, we will know exactly how many want to speak. >> actually, i'm going to turn this over to dr. marshall because i'm losing my voice.

it is all yours. >> i am a homeowner, and i grew up in san francisco. in fact, i grew up in this neighborhood. but actually went through the public school system here and graduated. city college and so forth. my main concern is the traffic. i live in section 1, and it borders lincoln way, seventh avenue, do we boulevard, and -- dewey boulevard and taravel street. i drive in the morning at 8:20 or whenever to take him in the morning -- he is there by 8:40 -- and i drive back to my home, which is at the top of a hill.

it is just -- and then i pick him up in the afternoon, but i am a member of -- we have a parent's love, and i am a volunteer at the school. the traffic between taraval and lincoln way where they all hit, because of the congestion on seventh in the morning -- same thing in the afternoon. rush-hour, after-school -- the cars are cutting up and going up ninth and 10th or eight, and they are going up through potato -- pacheco and running through forest hill and coming up through plaza by forest hill

station because they are so frustrated they cannot get around the corner. they are coming up taraval all morning long to go downtown in many directions. when. dewey -- when they hit dewey boulevard, they cut across whatever the street is there, but anyway, they cut in there and go up through magellan and all through there, and what they are doing is running stop signs. they are speeding. it is like the whole hillside and that whole surrounding area is just becoming a hazard to children particularly, and that is my main concern, but also,

just in general, and there's more accidents now happening. they may not be major accidents that make it to the media, but there's a lot of bumper and so forth things that are not being reported because the insurance companies may it that way. you do not have to go there anymore. is that me? so anyway, i have made requests to the cabin, and i was told someone would be there at a certain time. i went by there for a week, and i never a weekend i never sought a police vehicle or anything there at ninth. i was told there would be one there for a week. i'm sorry, maybe i am wrong or maybe i wasn't there at the right time. anyway, there is one of the

thing that i have. it is becoming a major problem. >> your time is up. >> the road in front of police station. >> sir? >> i've never seen a police officer on it. >> next speaker, please. >> police commission, police officers and residents, thank you for letting me speak. i bought my house for $12,000. at the same time the united states navy wanted me to go the nuclear power school. they offer me a bonus of $15,000

and you can buy a house at that price. talking to a lot of people that lived in the district at the time, they used to be a dusty road in the 30's and a speakeasy and a house of prostitution. it wasn't paid, it was dusty and s&p. the lifeguard was also in the olympics in 1936. the largest pool in the world at my job, somewhere in the 30's, johnny weissmuller that was in the olympics trained in that pool. i never swam in it, but billy nichols did, occasionally.

this is about 1975, he managed to say that one day they pushed it in and made the story out of it. if you love, it is the gateway, in my opinion, to the peninsula. you go straight to the peninsula from here. i am shocked -- the only dispute i will have, i have seen the 690,000 people based on an ad hoc census. i don't know if that is why crime is down.