we need for the mass transit authority to make it easier for people to get their cards. my in-laws are from manhattan, and they are people who know how to ride the subway. but they have a difficult time getting a clipper card. even then, it was not clear to them how to ride the bus. if we are a transit-first city we need to make it easier for individuals from out of town and people who are not like my in- laws, people from the suburbs to learn how to ride so they can see our fabulous city. this comes down to safety. we have massive tour buses that are letting people across the street at the top of the hill. and then the cars try to pass the buses while they are headed up the hill.

we do not want this to turn into a fatality issue. we want people to come to our neighborhood. we want people to walk to the parks. thank you. >> i am kelly edwards and i live at the northwest corner of the alamo square. i am the caretaker of the historical landmark, westfield home. i live at the crest of three hills. you talk about how you listed the system and everything like that, that is b.s. you have not extended the olive branch. you are lying. this morning, you yelled at a guy for talking too loud. it is not only dangerous. there is a cement factory, cement trucks coming up the

street. to supply albertson's. it is three times as high as you did it. these engines blow up. not to mention, when i'm trying to take a nap, watching the giants game. got a full belly. just closing my eyes. [unintelligible] >> don't need air contiditionin. eddie murphy owned my house. michael douglas owned my house. my house just sold for $20 million. there's a rich cultural history. joplin, laveigh, manson visited. they are cool guys. whoy not just calm down and do

the business. just be a good neighbor to us. i love tourists. go right across the park. great. when a young lady got knocked down -- got her iphone stolen. tourist from dc, seven neighbors helped. we want you to be a good neighbor. >> i am erin morse. thank you for hearing us today. i live on steiner and gross street. i have lived in the alamo square historic district for 24 years. i have lived there for 12 years. for the first six years, this was lovely. the park is a quiet place to live.

we talk a lot about the croupier systems. we are dealing with the other noises, the brakes and the exhaust, going up and down hills. this sounds like a garbage truck going by. it does not have to do with the p a system. we find that this has been the commercial exploitation of the iconic view. our neighborhood has been turned into a fast-food stop for visitors to come take a picture and leave. we have the competing tour bus companies from outside of the state, and all the local buses. i noted that seven buses passed my home in a senior -- single hour. on a street where there is no bus line, seven buses will pass my street and this is not the high season. we have been a quiet

neighborhood until the last couple of years. and just to reiterate how beautiful this is -- this would be one block of any part of the park, where you could step into a commercial district. for the safety and benefit of the actual residence in the neighborhood, we'd like you to look at this as a residential issue first. thank you. >> i am katrina and i live across from postcard wrote. we keep hearing this argument that the tour buses are necessary for bringing in millions of tourist dollars. but the neighborhood has cn increase in the volume of buses the last few years. although i have not seen numbers i assume that a few years ago, before there was the volume,

tourists were still visiting san francisco and spending billions of dollars. as she just mentioned, these buses speed through, take a picture and go. and they don't shop at local businesses. and speaking of this -- i see them go by every few minutes and there often almost empty. so it seems that this argument we are hearing, if you eliminate a large vehicle you'll end up with 20 cars. we have a lonely person in the rain. and the legislation that has been happening to mitigate the impact, my biggest concern is there will be no enforcement of these new regulations. we see that right now. there is not the police capacity

to cite these buses. and may break the law -- and cause a big safety issue. i do not want the baby sitter to take them to the park any more. making the right turns, this is just so dangerous. thank you. >> you can go ahead. >> i like the tourists on the bus. we're happy to have them in the city. but sometimes the noise is a little loud. mustange tourbus. won't you slow that bus noise down. mustang bust noise won't you slow that bus noise down you've been riding all ove rthe

r the city. won't you lower that sound. you bought new tour buses for 2000, even 12. and i want you to slow it down. slow all the speed down. you've been riding all over city. you're touring all over the town. and -- i hope that land use don't be discouraged the tour bus man, he ain't so hard to understand. and land use, i know it will get better and i know you will lend a healpinlping hand there is good in city hall and everyone a new city hall has begun.

you can reach the cliff-out sun if you try now it will make it better for the city land use and the tour bus man because there's good in every one and a new tour day has begun you can reach the beach sun now oh now they will for the city and the man tour bus, i know you understand. [applause] [laughter] >> that's a hard act to follow. i am alvin huey. i am from the san francisco senior advisory committee at fisherman's wharf. i have heard the arguments and want to bring up one thing.

oftentimes, it has been reported to me that the people at the motorized cable cars, they make fun of some of the seniors walking around on fisherman's wharf. and i want to make sure that there is an of screening and education for the tool or operators so that they would respect other people. and if that arises on the bus, hopefully they would tell it down and everyone is respected. no matter what age that they are. >> betty foote, gail gillman, sue vaughn, and seth katzman. >> hi. i am betty foote. i am a 30 year resident of north point street. both as a resident and business

woman. i crossed to districts of supervisor chu and vfarrel, cloe to van ness. i have a lot of experience with the quackers, the go carts, and the byscyles. -- bicycles. north point is there from the embarcadero and -- i ask for support and respect for this residential area. i worked with the organization's there for the aquatic park neighbors, and the friends of conrad square. i have a professional hat to square -- to where saying that we want professional consideration and one for you to be respectful. but the real question is not the

kind of amplification test. we want for you to come to the third floor of my unit, and just sit in the living room and listen. listen to the repetitive quacking, the fact that galilleo hosted o.j. simpson's career start. i would like to suggest -- a long time ago, there were shuttles on jitney street. if we could park the tour buses in kirkland or one of the large lots, our people, they can get off anywhere for a reasonable rate. and this would help everyone. i felt that we have some consideration, and i hate to criticize this --

>> good afternoon, supervisors. i live on lumber and powell. the ordinance that was passed, they outlined the zone for the north beach. i want to say that there is huge disappointment, as part of someone who was part of the petition drive, this weekend alone, 32 buses violated the ordinance. the neighbors have passed out the fliers and confronted the tour bus operators because we believe that this is our own needs to be in place. three things happening at the corner of lombard and powell. we have the swimming pool.

the coit 39 on either side, with bus stop. they waited five minutes because they could not unload the passengers. the tour bus was pointing at lombard street. we have injuries and accidents. one random baseball over joe dimaggio field will send a child going into the intersection. going down, this has segued. and there are the muni busses. we live in the mac of adult entertainment -- many of my friends own small businesses. and the disrespect of neighbors and people who live in san

francisco is appalling. i ask you to move forward from the chair, so the hearing can be held in two weeks. and respect the people of san francisco and not tourist dollars. >> i was on the map there, chestnut, and macon. i want to disagree with president chu about the summit. i think this is a terrible idea. this is an opportunity for the tour bus industry to delay what should have been in enforcement. the homeless summit and that summit, almost nothing happens. and i don't want to sit in a

session in just have this coming at me. well i think this amounts to -- i am seconding jail. i see this on the corner all the time. the signs that are there are completely ignored by the tour bus operators. they really don't care. there has been no effect. i talk to the police officers to walk the beat in that neighborhood. and the board of supervisors needs to have some kind of impetus for us to use this ordinance. this would be monitored -- they are underfunded.

to deal with the bed of problems. this is not nearly enough. the noise ordinance, there are just not enough people to do this. this will be another example of the lack of enforcement. frankly in makes people disrespect of the law. >> good afternoon. my name has sue -- is sue vaughn. we have been discussing this issue for months now. before i get to my recommendation, or the recommendation of the ctac, there is an error in the agenda. it said the hearing requesting presentations from the u.s. will

transportation agency and the police department to mitigate destruction of commercial tour buses and shovels, this should be by the commercial tour buses and shovels. this is what we are trying to deal with, the way that they disrupt the traffic in san francisco. i am very concerned about the destruction of the service and i was there a couple of months ago and there was a tour bus that was parked in the bus stop, discharging the passengers. and there were a couple of buses waiting to pull into the bus stop. we were told about the possibilities of charging rent, and we were told that the agency itself suggested that gavin newsom said not, and the cuapc

regulates tour buses. the recommendation is that you -- that the board of directors gets an opinion, and a memo from the city attorney about what you can and cannot do regarding the commuter shuttle buses. all of these vehicles moving into the bus stops, adding to the congestions and endangering pedestrians. i would put them first. thank you. >> howard bloomberg, ken mailey, john multy, julianna and elizabeth stamp.

if >> is the overhead available. >> it will just take a moment. >> my name is howard bloomberg and i am a resident of district 6. what some of us have seen -- there is a number of streets, which are not available for a vehicle over 9 tons. and most of the shuttle's that people are interested in, and that number of them are over 9 tons. the major streets, there are not many. what i would like to concentrate on, is the towns -- towns and

street. townshend, over the cow train station, with vehicles under 9 tons. and this is a place where people congregate. with the shuttle buses, they may be there. and the fire station as close by. this has to be respected. with the car traffic and -- the other issue we may get to eventually, this district 6.

they should not allow the vehicles over 9 tons. >> thank you. ken mailey. i would like to reform that some of the complaints have been launched, prior. my two main issues are, again, on enforcement. we have many issues with sound where there is not even a decimeter to judge the level of sound. and we ask for you to expand this ordinance for the tour boats that go along the bay. they are very loud and i am tired of hearing the question, here we are, that is the cable car to the stars, the crowded street. c'mon, minnesota. what is the cricket street in

new york? this is wall street. -- crooked streets in new york? this is wall street. >> i am john nulty. >> please pull the microphone to your face. >> these are all open-airbuses, operating in the city. they obviously they are wanting the tourist business. prior to people who intensify the last five or six years, this is a big problem. i live in the second most dense neighborhood in the city. i get upset when they go by

because i cannot concentrate. it makes some much noise. it goes right through my window. i am on the first floor. and this is truly, unacceptable with the noise and there are other mitigated issues that have not been addressed. pollution and insomnia. you have the height difference with the neighborhood and the children. and the constant things, that they say that about my neighborhood. the people in my neighborhood are -- they have to go do jobs. they may be sleeping during the daytime. we are keeping them up.

i think this is a good first step. a lot of other issues have to be addressed. >> i live on eighth avenue. i have lived in the in richmond for 23 years. i do not live where there is one of the most photographed the vistas in the world. i live on eighth avenue. i have spotted 55 different tour bus companies, 55. this matches what is going on in alamo. they are going up from where we have discovered -- and they cannot make the turn. because this is a residential street without a middle-lane dividers. and the commuter cars on the street, nonetheless, the traffic

is incredible to try to turn on to my street, to try to get through my street. there is nothing that will let me believe that a diesel engine is anything to compare to a bus noise, let alone someone talking like this about the to million dollar whenever. i think the studies are great but they should become more relevant to what we are doing here. on eighth avenue -- i live in an old victorian and there are trash areas between buildings. my building is next to the area next door. and it will echo back there. i know what some of you guys are talking about. i guess what we should talk about is why there are 55 different bus companies using 8 avenue to get into golden gate park when there are bolten and

gary they are set up for this. also, the fact that they wanted to get the block of eighth avenue is known for the children that attend the school. i am not certain of the details. thank you very much, and a sense of urgency. >> good afternoon. i am the executive director of san francisco. i am 8 not here to talk about the private shells throughout the city. in november 2010, a shuttle killed a 65 year-old senior in leavenworth. in july of last year, one man, a doctor was killed by a crash.

our city has a lot of private shuttles. they are not clearly regulated. we have to make certain that they are faced on the street. there is the public transportation system, and thank you for your attention to this. and they have the shuttles that keep people safe while walking. >> i just want to reiterate. this is not nimby. this is safety. these buses are too big for residential streets. they want to keep the drivers

from breaking the rules. you can't block traffic five minutes. it is not enforcedc b by sfpd. the job of the police department is not to oversee a private company. neighborhoods have been excluded from the tour buses, and the neighborhoods like seat left. presidio heights. telegraph hill. when of the stuff -- buena vista heights. there are neighborhoods where these buses are excluded. thank you very much. >>