>> good afternoon, cmdr. >> members of the board, director, you know there is a whole group of the inspectors in the back of the room and i have to say that i could not be proud of the work that these folks do every single day in our system for our agency. this is a perfect example of the types of things, the types of compassion that our fair inspector show our patrons every day. they went above and beyond anyone's expectation. i could not be prouder of the three of them. i thank you all, director particularly, for acknowledging their work, first and foremost.

>> thank you, and on behalf of the board, i had the privilege of meeting everyone. it is really impressive an outstanding work that you do. i probably saw a bunch of you there, doing this great work, coming off and getting on the bus. it was impressive. this is truly heroic. thank you. >> before you leave the podium. i know you have your video recorder at home, taping this. i would love for you to go with a brief word. >> on the spot? [laughter] i did not want to say anything, but i guess that i will.

transit fare inspectors, it is fantastic to be recognized for all the things that for the customer service, trying to advise, assists. this is what we do. the rest of us do the same thing the department is fantastic. we have great co-workers. it is different every day, if you can believe that. i would suggest that everyone comes with us at least one time to check us out. you get to know the patrons and the riding public. >> thank you. >> thank you. [applause] >> director?

>> thank you. moving on, also in the sustainable street division, i want to ask reggie to come forward. is reggie here? reggie has been the supervisor of the traffic paint shop. he has been with us for more than 18 years. demonstrating outstanding work efforts, a great performance. he has been a great leader in that role, producing the work backlog by 50% over the last three years. this backlog includes work that was referenced in an audit that the comptroller's office and did a while back, indicating that there is work that needs to be done to improvements in the streets. reggie has been a big part of

making that improvement. anytime anyone is doing excavation, given the work done by the utility companies and other city departments, there has been a lot of work. he is not a set in the office kind of guy. he works with field crews and serves as a mentor, sharing his knowledge of the 18 years, with high-profile projects, and the bike lanes they have all been hearing about. a big part of the paint shop and the operations group. >> good afternoon, mr. chair. members of the board, i am with sustainable streets.

it is my pleasure. i want to acknowledge tony, the director of might -- the director of the newly appointed division. back to what i was saying, i always have the opinion that the engineers and planners do really good work crafting plans and so forth. reality is something else in the field. we always rely on folks like reggie and his staff to be our safety net. inevitably, we always make some errors here and there. he is always here to make it happen. we are very grateful for that. thank you for being our safety net.

>> good afternoon. i would like to say that we just recently hired and reggie stepped-up, along with fellow supervisors to fill in that cap and work with me in a daily basis. it has been a big job. reggie has been an invaluable asset. we cannot thank him for the valuable work that he has done. in the jobs to the extent that we have been able to, planning how we move forward with expanding the operation to really get it up to date. with all the back log knocked down, fewer complaints, having the city in good shape in the near future. thank you, thank you all.

>> we would love to hear a few words from you. >> thank you. i would like to thank the bike lane engineers, car engineers, the genie, we have been working hand in hand together to keep this going. the biggest goal was jfk. we are down to finishing it all up and so far, so good. things are looking really good over there. i want to just say, time to make it short, i cannot do this without my crew. they cut their heart into this project.

the new work, the backlogs, always with me. always side-by-side. a lot of respect there. i want to bring out names, if you do not mind. my lead man, charlie. mine lead man, taking care -- taking care of the big jobs. making little changes their, but we all work together as a team in always get the job done. thank you. [applause] >> in my first few weeks as i went to visit different facilities, i went to the new

bancroft facility, where they were operating out of. the paint shop is a high energy group you can feel it, a gung-ho and high energy crews. the hard work is acknowledged. finally, mr. haley is back. it looks like we have at least part of the crew. tonight, from washington, and i think that i saw cynthia chambers here. >> a sister. >> we will take " we can get.

i had the privilege of attending the recent operator awards ceremony that we have each month. these were the three women that were honored. ms. chambers tells me she operates the best division in unique. [laughter] -- in muni. [laughter] apparently they have a particular women's division tradition that she might want to tell you about. at this last one we were honoring this vision. this is a message for the operators out there that it is possible to go years without having preventable accidents. a great role model, she seat -- service as one of the people who

has demonstrated excellent in those that are coming up. ms. washington is relatively new, having been here for about five years, never having had a preventable accidents. operator of the month, march of 2011. these two women, one very long serving, one relatively new, demonstrating the kind of accident free record that we are striving for. congratulations to you on one of the best provisions in muni. we are happy to have jonathan say a few words. >> i have been operator for 35

someone years. it would be even better if we had new coaches. i would like to thank you for the acknowledgement. [unintelligible] and i would like to thank my chair person. my sister, i thank her for coming, hazel. [laughter] >> congratulations. thank you very much. ms. washington? >> how are you, the day? >> good. >> that is good. >> i would like to thank mr. [unintelligible] for the award.

it is so lovely. i would like to thank everyone. this is a tough job out there, but we get through it. we really do. it is kind of tough to deal with, but we do our best and maintain our composure, getting to our destination. >> would you like to say something? >> hello. >> the best division. [laughter] since i came, my goal was to motivate my operators to come in and put a smile on their faces. in there, probably, day and night, making sure they're ok.

they are the motivation that i have it exhibited toward myself. we are having less accidents, in a contest called race to zero. the no. 1 or no. 2 spot, we're really striving to make sure that everyone really pulls together. we have something called a breakfast club. every tuesday and friday there is a lady there who brings breakfast for the operators. those new mothers to come there, single parents, grandparents, whenever, we try to get there is a family. new equipment would be wonderful, yes. new coaches, we would really love to see those.

>> there is absolutely no truth, reading the capital program to them. [laughter] just to make an observation based on what ed said, one of the things we are proudest of here, we have the best of our operating culture. in my words are our words, collectively you have an incredible record, with a lot of her time and highlights that were drawn attention to, the fact that she mentors or works with newer or younger operators. here is the result of some of that. it is something we have strived to make happen.

people that care about their jobs and are motivated, sometimes we need to just get out of the way and let people do what they're very good at. i wanted to make that point about how you learn from excellent role models, as well as understanding the equipment. >> talking about the equipment there. thank you very much. [applause] director? >> just a few quick updates. in terms of the state of repair work, for those who live along the n line, that work is continuing. as well as on the carl and cold with switching replacement projects.

thus a number of weekends during planned shutdown work. the work will resume the weekend of may 11. we will have a shutdown of the end line, a prelude to the big work. and in a day. that will be the time we will be redoing the entire section. one of the most critical junctures, we are very excited to get that new overhead up in working, and new. it will be a significant benefit in terms of service it will come

with disruption in distraction, we're working closely on promoting alternative forms of transportation and, of course, we'll have outreach, cited the, shovels, people that need to get around on muni still can. in terms of the future of muni, we have been coming toward the end of this phase and the outreach associated with the environmental impact report, going around to different neighborhoods, really tailored toward the rapid line in those neighborhoods that we have been developing travel time reduction proposals for. the chairman was able to attend one of the ones this past weekend. today we have had seven workshop

taylor presentations for the seven neighborhoods. they are ready to go. we have been promoting them through various means, beyond the many town hall format and accessibility advisory, going to the pedestrian safety advisory council. lots of different stakeholder groups. these large focused workshops are giving us feedback that helps us to refine and change and adjust our proposals. we have put out information and are trying to get feedback electronically we have gotten a couple of hundred responses to that. that is very helpful.

at 10:00 a.m., and therefore we will see if this is a central location hearing in we will be putting these corridors up for review. we had one good recognition. our park manager was featured in a series, a nationwide blog that focuses on aggressive transportation issues, for lack of a better phrase. the airport -- profiling 11 officials and putting them in the 21st century. jay is the manager of the park program. but he put this dynamic pricing model in place, the first in the country. if not the world.

for circling the admissions and congestion of those associated, the lessons will be powerful for cities everywhere. we have won a number of boards, and cities like new york are now falling gas. a great honor that is well deserved. this sunday is the first of four mission sunday streets, we are doing four of them. the vice chair has been a strong advocate, if anyone has not been

to make sunday street mission, they are the ones to go to. hope to see everyone out there. in terms of bicycles, next thursday there is a bike to work day. we are wondering -- funding and partnering on the event for the city. in san francisco we have been working hard on outreach to get more people out, with commuter convoys where we have experienced bikers and first- time bikers. you get the idea. someone tries at once, they then become a regular commuter. last year during bike to work day, i rode with someone who had that experience.

it really does work. there will be snacks, beverages, and everyone is encouraged to go to the website if they want to sign up and volunteer. i look forward to seeing you all out there on your bicycles. speaking of which, the bikeway in golden gate park that i made reference to, it has been getting a lot of interest. much of it positive. some of the critical. i think that reggie may have made reference that we are nearly done with the work. we will be completely done by next thursday. a topic that was actually discussed last year with some of the bike to work participants.

we are taking the feedback we're getting very seriously and looking at the adjustments we might want to make, looking closely at the migration with the parks department. we are evaluating bicycles speeds, traffic volume, perceptions. it is a design that is tried and true, having worked well at the other cities with which i know some of you have experience. it is relatively new to san, sot of outreach with iraq and park, and are comfortable and accustomed to the new orientation, looking forward to getting that done over the next couple of weeks. finally, we had a very busy weekend this past weekend. the doyle drive demolition was significant for us. traffic patterns on the city streets, construction at the

port, the giants were in town with neighborhood events right here. we had 63 pco's working over the course of the weekend at different times. much of the work came out around the city, moving smoothly, by all accounts. a great job by all those engaged in the planning of that. particularly those that were out on the streets. making sure that san francisco kept moving. >> thank you, director. members of the board? >> let me take the opportunity to complement the staff of the

workshop. it was one of those gorgeous days where you thought no one would show up, but there was a really good crowd and they did such a professional job of facilitating all the information that needed to be shared. i wanted to recognize the fact that they did a fabulous job with that. the information was so helpful in terms of seeing what would happen with stock placements. well done. >> i would second that. i would encourage everyone in the audience, my colleagues here on the board, to attend one of these workshops. i recently had one in my neighborhood and was amazed by the planning and recommendations being made to improve the line. it is still impacted, looking forward to the wonderful work in

the workshops. i am sure that there are similar and amazing things happening in everyone's neighborhood. i wanted to reiterate the support for the bike to work day. last year, bike to work, my partner, whom i have been trying to get to bike for years, and never was able to build up the courage to get her to come through, we got her to do it. she gets herself for not having done it sooner, because it saves herself easily 30 minutes from the time that she used to muni. everyone get out there and bike to work. >> thank you. next item, please. >> i do not see mr. murphy here. so, public comment.

an opportunity for the members of the public to address the board on matters within the jurisdiction but not on the calendar. james bolden, thomas coleman, leonard lynch are our first speakers. mr. bolden? >> good afternoon, sir. >> good afternoon, board. thank you for hearing me. what i see in front of me are some duly elected public servants? that being said, i know that you guys are trying to balance a budget with $312 million

projected for the fiscal year 13-14. yet we are making an attempt to enforce and bring in parking on sunday, which everyone comes out to to shop. going back and forth, going to communities is going to interrupt that. someone could make the case that could be looked at as religious persecution, which had nothing is, but i have some suggestions about enforcing the carpool lanes. 10 tickets is $4,500. you know the numbers on a larger scale. also, i will support charging a fee for a bike license.