tv [untitled] May 12, 2012 6:00am-6:30am PDT
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-- >> sorry. i should have been clearer. it is not a resolution. it is the change in the d.a., the development agreement. i am just informing you that the d.a. will be changed to incorporate that amendment. >> that means people will get free parking? >> it was originally written that if you are a physician or delivery person you would not be subject to the fee but now the amendment would make them subject to the fee. >> everyone parking would be subject to the fee. >> everyone. >> that is interesting. we pretty much charge everybody for parking now. we discussed having free parking at work is one of the highest indicators as to whether you will drive to work. i think that it is nice that we are being consistent. motion to approve. >> ok. is there a second? >> second. >> any further discussion?
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if not all those in favor say aye. >> item number 11. realming the board of supervisors approve amendments to san francisco transportation code, division 1, article 7, to eliminate restrictions on rear exit boarding of municipal railway transit vehicles. we have a member from the public. >> board members, my organization has been involved in encouraging muni to improve its effectiveness for the last 10 years. we -- a settlement with us
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resulted in the promulgation of transit supportive streets program, which we are eager to see move forward under t.e.p. i want to congratulate you today for taking this action. it's something that we have fought for a long time as the single most important thing muni can do to increase its effectiveness. so we are very pleased to see this. i believe this action will be noted in the future as the single most significant thing that your board has done. so congratulations on that. i just encourage you to have your inspectors keep an eye on how transit times are working. if this does decrease dwell times as much as we expect and speed up the trips, it will
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require rescheduling. and i want to call attention to that issue and i look forward to seeing that happen and getting a lot more productivity out of your existing plant. thank you. >> that's the last person to speak. >> is there a motion on this item? one more? >> i believe i am in support of the cost savings which will be reported to you regularly as we analyze the impact of that policy change. it appears that staff has an appropriate plan to educate employees and members of the public on the policy changes and what they mean. i call your attention to the back of the paper transfer that still refers to traffic code sections 127, 128 and 130. i hope the next time transfers are ordered the references to the transportation code be
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included since the traffic code is now obsolete and i hope any other fair media be reviewed carefully so all of the appropriate regulations are referenced. >> i assume that would be done when we reorder all those things? >> absolutely. >> that would probably be a while? >> i would like if i may, first of all, i had assumed through previous discussion, if not action, that the board was supporting, if not directing that the move towards all-door boarding, i think i had assured director ram oost it would happen in the first half of the calendar year. he was hoping more for january. what is actually before you today, there is a little bit of legislative change that's necessary. so while we had already assumed
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your approval of the concept this is approving recommendations that required the board of supervisors approval to make it not illegal to enter through the back door, small issue. there has been a lot of work going to develop to get us ready for july 1 implementation. we do have a brief update for you if you are so interesting. it has less to do with the specific action here, but more a general update. it can be whatever length you would like. >> how about succinct. >> i would like to ask jason lee to get this up and running and to run quickly through an update of where we are at this time. >> so as you know, we are on track right now to become the first major system in the united states to have all-door boarding on its system.
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i will give you a brief update of how we are doing towards implementation. first, as you know, there is a need for all-door boarding given we have the highest bus boarding rates of any system in the country. we are pushing 70 people an hour going through our bus system. it's paramount that we are able to expedite boarding. and all-door boarding which has been the current unofficially for many years now is part of that solution. so some of the benefits include accelerating the boarding process, faster travel times, which can translate into resource savings, more reliable service and when we talk about the vehicle savings, those vehicles that we're able to save through faster service can be reinvested in the rest of the
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system to reduce overcrowding and improve efficiency. we are in the process of hiring 10 new transit inspectors. this was approved by you with the budget. we have estimated approximately $900,000 in increased salaries and benefits which conservatively will get $200,000 back through citation revenues. the transit fare inspectors have other important functions. that really is not their primary objective. as we saw earlier today, they enhance customer service and safety by providing a uniformed presence on the system and help improve fare compliance. and the two-year budget includes $4 million in increased transit fares through increased fare compliance. in terms of the hiring process,
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we are set for to get those fare inspectors ready by july. in addition, we are working on preparing our vehicles for this, for all-door boarding. so we are ensuring that operators can open the back doors of all of our buses and historic street cars. there is one exception with the milan street cars. they do not open right now. we are making sure that the vehicles have card interface devices, clipper readers installed near the back doors. there is one exception, the milan street, the very rear doors and the antique cars, they will be able to transact clipper cards. the existing stop signs which you can see are going to be
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removed. and new decals will be installed before july 1. operator training, we are going to go through an operator training program to make sure they are aware how to safely handle customers with the anticipated increase of volumes going through the back door and also clarifying the transfer policy and when it's appropriate and not appropriate to issue transfers. legislative changes, that's the calendar item before you, assuming that you approve that, this will be forwarded to the board of supervisors for their approval by july as well. customer outreach and communication, we have an outreach plan that will include social media outreach through twitter, facebook and youtube. in addition, we will have
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customer engagement to ensure that people are familiar with our decalls and we are going to be working with our accessible services unit that people who need assistance can board and disembark all doors of the vehicle safely. we are also going to extend messaging to print media with multi lingual ads and in spanish and chinese newspapers. this shows the proposed decals and this would be language neutral and as people are entering through the rear doors will be able to tell what is acceptable and what is not acceptable in terms of what -- when they can enter through the back door. they show if you tagged your clipper card or a valid muni
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pass, that is ok. if you pay cash, you have to go through the front. the next slide shows the proposed locations on the back door buses adjacent to the back doors. as you are entering you can see the decals clearly. for the historic street cars, we are proposing to put that on the windows of the cars. the reason being, we don't want to interfere with any of the historic nature of the car. so we are proposing to place it on the windows there. you can see it in the photo. we have also been developing car cards. these car cards would be placed on the interior of buses and historic street cars and give more information to customers about what is acceptable and what is not acceptable to go through. you can see the major types of their media that would be valid if you go through the back door. and these would not only be in
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english but also chinese and spanish. media outreach, we are planning several major events, including when this legislation -- the legislation that is before you today -- if it's signed by the mayor during the last week of may, that there would be some media outreach at that point as well as right before the launch of all-door boarding in late june and then finally in early july once we implement all-door boarding. an important component of this also is to determine what happens before and after all-door boarding. a lot of people in the transit industry are looking at this and we would like to make sure we understand the changes that are occurring in terms of the speed of boarding, fare compliance and reliability. this shows some of the performance measures that we are
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looking at right now through automated data collection or manual data collection. as you know, a few years ago, we started our fare surveys in 2009 and 2010 and we are in the process of updating that. we completed baseline surveys and observed over 6,000 customers to date and we will be doing a similar study after all-door boarding is implemented. we are finding the same compliance standards as before. we are going to go through busy locations and observing how long the dwell times are at those stops before and after all-door boarding. some of the efforts we are going to look at include trying to reduce the amount of cash that is processed through the fare box. so right now, we are estimating based on our surveys, 15% to 20% of all transactions involve cash
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at the fare box and we are going to try to get that down. we are looking at increased clipper card expansion, expansion of the vendor network and possibly looking into ticket vending machines, technical and operating and maintenance requirements and capital costs and repair. with that, that's the brief update of where we are in all-door boarding and i would like to thank various people throughout the organization because it has been a multi disciplinary effort with many people involved. >> members of the board? questions, comments? >> thank you for all this great work. i'm excited to be able to move this thing forward and get this thing done finally. many of us that have been long time passengers and riders of muni have recognized that this is happening sort of any way in
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a loft places in some way or another and to make it official will help us overall. i'm confident of it. i had two questions of staff, just details, really. the first is the idea of tagging your card when you get on through the door, and i know that in a lot of our vehicles, sometimes for whatever reason, mostly because it's so crowded that sometimes you can't get to a reader, like a clipper card reader and if you have like a use pass or a pass, fast pass on your clipper card do you have to tag it every time you board even if you are already paid up, to avoid a fine? i want to clarify that. >> it is our policy we require you to tag regardless of what you have on your card. it is an issue on the rail vehicles where we don't have
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readers on both sides generally on the buses, it won't be an issue, but i have that experience that i can't physically get to the card reader. we do want people to tag their card because as mr. lee mentioned, much of the data collection we are using or part of the data collection is the clipper data and we don't have the automatic passenger counters, which is the a.p.c., presentation reference right now on the rail vehicles. so the tags of the cards are very valuable to us. that said, i don't believe that we are citing people. if they have their pass loaded, what it does, though, is the transaction time with the fare inspector is longer because there are a few extra steps. if you are tagged and put their reader up against it and says yes. if you haven't tagged, it's going to say no and there are extra steps that the inspector
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has to go through to determine that you have paid your fare. we would like you not to spend extra time with the readers and help make the inspection process work better. >> as part of that campaign, can we please make that a fundamental part of the -- >> many people don't know that is the expectation. >> that would be one recommendation. it's like the census, you aren't obligated, but if you do do it, it helps the community in the long run. if people understand that, they would be inclined to say, they are counting me me and through this data they can improve the service. get the card tagged if they know there is value to that tagging. the second thing is we heard some comments about loading passengers through the back door
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at the same time passengers are unloading and there has been some conflict. i have experienced myself with people getting on and off at the same time. is there any way we can roll out sort of an an awareness campaign like let people get off the bus first or play like one of our 49ers and get onto the bus against the off-boarding passengers, if that could be part of this. >> absolutely. this is something we found as we have been developing this that we have all experienced. we have been working with local 258, operators union on developing a broader-based rider education program and we are dove-tailing that with the outreach we are going to be doing for this, because if people are charging in before people get off, we aren't going to realize some of the travel time savings that we are hoping
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for. so that will be an important part. changing behaviors is not easy and doing this education is probably not our strong suit but something we recognize and will be endeavoring to do this and will be part of the communication. >> we have the overhead announcements place pay fare share. when boarding the vehicle, allow passengers to outboard first. >> motion to approve the ramos initiative? >> indeed it is. >> i'll second. >> any further discussion? >> real quick question. on the implementation, we are talking about july 1. is it a phase-in or we flip the switch and that's it? >> flip the switch and that's it and will be system-wide on july 1. >> no further discussion.
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thafere. -- all those in favor say aye. etiquette on the buses recently and i recently -- had to use a cane and i'm impressed with the courtesy of the people on the buses. and i think the whole thing is when other passengers take it upon themselves to say something and this woman was giving a lecture the other day and say see that old man and his cane -- [laughter] >> there is a little bit of that etiquette. we'll work on the etiquette. next one is -- >> you need a vote. >> motion and second? >> we did. >> all in favor say aye.
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opposed? >> number 13, approving the preliminary official statement for the issueance of the series 2012 a and b revenue bonds including the refinancing of outstanding revenue and lease revenue bonds related to certain parking garages and parking meters and providing funds for certain new projects. you do have a member of the public. >> part of the project was a preliminary official statement and we told you we would come back to you when we were close to selling the bonds. an official statement has been released. and we are in the midst of the validation period and the mayor signed the legislation. so we will be -- 60-day clock starts ticking april 18 and we expect to issue bonds in june or july.
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we will give you an update in the changes of the preliminary official statement. >> good afternoon. i'm here in san francisco and we have been serving as your disclosure counsel in connection with this offering of revenue bonds. as disclosure counsel we have been working closely with your staff in terms of putting together the preliminary official statement for the bonds. the preliminary official statement for the bonds, it's like the prospect us in a registered public securities offering that its purpose is to provide investors what they need to know to make an informed investment decision with respect to the securities, with respect
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to whether to buy your bonds or not. the preliminary official statement has information on the agency, the agency's operations and financial condition, the terms of the bonds, security for the bonds, tax status and interest on the bonds and other information that's of interest to investors. federal securities law requires that the preliminary official statement contain all of the information that an investor would want to have or need to have to make an informed investment decision and not contain any material misstatements or omissions. so that involved -- that involves a process of working with the staff. it's a process of investigation to make sure that the agency's
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story, and particularly the agency's story as it's told to investors and the financial community is complete and accurate. i'm very pleased to report that your staff has worked very diligently and very hard to provide the information and to work with us and the rest of the financing team and putting together the preliminary official statement. the preliminary official statement is now substantially complete. as the agency story is always an ongoing story and there are always new things to keep up with. there are some items that will be needed to be updated, but it's substantially complete and ready for your approval. also, pleased to report that as
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your disclosure counsel we really have no concerns with respect to either the content of the document before you or the process or the work done by your staff. i will -- so, so, again, the changes since this has been before you have been further development, refinement of the story and updating to reflect things that have happened in the last few months. as your counsel, i must advise you that under the federal securities law that you as directors, are responsible for the agency's compliance with federal securities laws and with the adequacy of the disclosures you make. and to that end, i would -- we
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would encourage you and advise you to speak with staff, to speak with the city attorney if you have any concern that the information in the in the preliminary official statement doesn't fully and fairly present the agency's financial position or if you have any concern that some of the information in it is either incorrect, incomplete or potentially misleading. in that, we particularly encourage you to focus on things, matters that you as commissioners may know that the staff may not know. so with that, i will be happy to entertain questions on the documents, on the process, our responsibilities.
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>> i do have a few questions on the process and as members of this board considering the vital role we all have in this, review some of these things, like in preparing your review, did you review all these statements and everything that was necessary, all the documents? were they all made available? >> yes. the general process is from a working group standpoint is the working group based on our sort of collective experience working in the municipal area and working with -- working with transportation agencies and transportation credits in particular is to determine what sort -- what types of information investors need to know. from that -- so that's a -- it's
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your story, the story aimed at a particular audience and that needs to be consistent with what you're saying about the agency and its operations to other audiences. but it's a story that is tailored to particular investors. so the process is to start from that collective experience and our experience looking at that issueance from other agencies. we would review public reports and public information that you have made available. we have -- we review the minutes of these meetings. we have asked to see and asked
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for review of a great number of documentation to basically do due diligence and do the investigation behind the story. >> you have gotten everything you have asked for? >> yes. we have no concerns with that. >> i assume this involves talking to staff and various officials about what goes in there? >> yes. >> people been cooperative with you? >> the staff has been very helpful and very cooperative. >> do you see any outstanding issues remaining that we need to be aware of as we go into this? >> i'm not aware of any -- we're not aware if there are any material issues that haven't been fully and adequately addressed. i will say that the bond sail is -- bond sale is still a little bit away and we have to stay on top of
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