varied between ourselves, pg&e, other city departments, the u.s. navy out at treasure island. presidio trust, muni. quite an assortment of ownership. to show how that breaks out for you within the city's map, let me show you a slide that has the district's listed. i will try to oriented so it shows better. there is more of the orientation their. so, you can see the ownership here. the darker blue colors show where puc ownership is strongest. we have a strong presence in the north sector.

pg&e has a strong ownership in the southeast sector, in the richmond and the sunset. our ownership is limited to streetlights and pedestrian lights that are located along the street along hoya. this sometimes means blights that provide less for pedestrian bridges. the department of rec and park maintains their lights. we do not have accurate numbers of the quantity of lights owned by other city departments. if so, that describes an ownership issues. now what happens if a resident notices a streetlight is out? what we are encouraging residents to do is contact 311. supervisor wiener pointed out,

we will be hearing from 311 later today at3. 11311 relates that complaint. during non-business hours, we do not wait for the system. we have worked it out with 311 so that they know the right people to call to address emergency situations immediately. we have a digital data base of our streetlight system to determine ownership, and then indicate that to 311. if it is not our ownership, they refuse the question to pg&e. that is how president typically lets us know. what we have done is document how long it takes for the puc to

address the streetlight outage. the 311 system chards the duration of when the item is opened as a problem and when it is closed through the 311 system. last year, there were over 30,000 street like complaints through the 311 system. about 60 percent of those were related pg&e -- were related to pg&e outages. the average time to close its 25. 4 pg&e -- for pg&e, it is 23. that is for all outages. if it is a simple street like outage, the data looks better. you can see, i would like to

point out how our efforts have improved. on average, it is 8.6. if you look at more recent years, we have gotten much better. we are getting better at meeting the levels of obligations we have imposed on ourselves. we are looking at those streetlight issues within 40 hours of having received the request. we are getting closer to that target on a regular basis. supervisor chu: just for some clarification, on the previous slide, you showed the days to close pg&e in the system? it is not just that the complaint has been routed to pg&e, correct? >> correct. the item is closed by the performing entity.

once puc has completed the work, the puc staff go in and modify the 311 database. supervisor chu: ok. just because we have seen situations before where 311 calls the agency. >> thank you. looking at some of the challenges -- san francisco street safe -- which you can see here, have a broad variety of lighting. we maintain through the puc at least 75 discrete lighting systems. there are 12 different styles. none of the parts are interchangeable on the systems. in addition to what you see here, there are 60 streetlight variations. many of the pictures are no longer fabricated, and

therefore maintaining these lighting systems is very challenging. some of these fixtures are historic fixtures. they are unique to their location. this is for example on market street where we have of those lights. these are streetlight design variations that personalize san francisco within our historic district. so, puc funds means for all street lights in san francisco, regardless of who owns them. the we have a wide variety of ownership, but between pg&e, other entities, the puc is responsible entity for maintenance.

that maintenance cost is paid for by us. our annual payments to pg&e are about $1.6 million for operational maintenance of the street lights pg&e owns. for the lights we own, it is about $2.2 million each year. that is in cost to the city. that brings the total of operational maintenance to -- supervisor wiener: ms. hale, can you explain -- it is an interesting system. not exactly half and half, but in the ballpark. yes, puc is responsible for the maintenance on all of the. can you explain why that is? >> it basically goes back to pg&e the way's recovery -- it

goes back to the way pg&e's recovery cost is regulated. the public utilities commission has set street lighting rates that recognize -- we pay for the power. is unique. most pg&e power, but in our situation, we are paying pg&e for power, but we're providing the electricity through our hetch hetchy system. we have a unique system. >supervisor wiener: in terms of what pg&e spends on maintenance, is that cover 100% by what the puc reimburses? >> i do not know the answer to that. perhaps pg&e does.

supervisor wiener: since the puc is paying for the maintenance of streetlight pg&e that -- streetlights that pg&e owns, has the puc attempted to set maintenance standards? >> we have not attempted to set me and standards. it is our understanding that is the california public utility commission's responsibility. we have absolutely communicated and my streetlight staff communicates with the pg&e streetlights staff on a routine basis for the need for maintenance in the system and standard operational maintenance. supervisor wiener: there is a discrepancy in terms of the number of repaired and broken lights.

it is not necessarily a significant difference in terms of the time it takes puc to repair its lights and pg&e. i wonder if you have had any effort to impose those meannes'' standards? >> we do. every three years, we have a rate case by the california public utilities commission. we are participants. there is a street lighting consortium of all california street like consumers, if you will. we make the argument -- could we do more? absolutely. through this process and the awareness you raised in setting this hearing, supervisor, i think this has hire barry need for us to engage on that topic in that setting -- a higher priority need for us to engage on that topic in that setting. supervisor wiener: we're not

beating the pg&e up on -- we're not beating up on pg&e. we all have a common desire to deal with this. i would like to hear their perspective on it. rate payers are paying for that maintenance. i certainly want to make sure that the maintenance is happening in the best possible way. if in fact the puc is able to fix it lights in a shorter number of days, then pg&e should be able to match that, if not exceeded. that is something, i think, that really needs to be looked into if the city needs to be involved, by all means, we should be involved. >> thank you. one of the areas where the maintenance is most challenging

here and in the city -- here in the city, here, these are the old style street light circuits. they are similar to old holiday lights. 11 light goes out in a string come up all the lights go out. -- when one light goes out in a string, all the lights go out. the string would be useless. this shows the pg&e series loops indicated throughout the area. you can see that throughout district 7. 7, 8, 9, 2, 3, 6. pg&e is shown in yellow, which i think is showing up all right on the slide here. in conversation with pg&e, we understand they will be converting those that are in red

this year to more standard, current technology. they are the primary source of the streetlight outages because the fixtures themselves are 50 years old to 90 years old. that single fault within the system can take out the entire circuit. there are expensive to replace, because they require the installation not only above ground, but the circuits themselves from the power source to the last like. some of these are lawyers without conduits' to protect them. in -- wires without conduits to protect them. we have really come to the end of the useful lives of these systems and the need to be replaced. it is encouraging to see a pg&e that -- it is encouraging to see

that pg&e does have plans to convert these. you see on the city map, we do have programs in the replacement of those series loops. there are 14 total series loops owned by the puc and 12 series loops with about 575 street lights that are scheduled for replacement over that 10-year cip. that includes the series of loops that are part of the van ness service. there have been a lot of concerns and resident complaints about the van ness system street lights in particular, and that will be converted.

about 1100 of the street lights and the series loops -- in the series loop are owned by pg&e. over the next five years, replacement will cost about $25 million. so, i would like to talk a little bit about how we work with the street lights, how we figure out priorities. i mentioned earlier, the available capital funding in our 10-year capital plan to replace hours -- our series of loops, we are the funding source for a new street lights and pedestrian like projects. that we initiate. a number of streetlight projects are initiated by development, by third party, and by context,

that third party sense that streetlight improvement and hands that new system of street lights over to the city for our ongoing care and operational maintenance. pedestrian lighting is becoming more and more an important element of our street lights system. we recently had our commission adopt guidance that we are responsible for maintaining lights in the right of way, and we are working to incorporate guidance for developers on pedestrian lighting as well as street lighting. the support of pedestrian writing has become an element of the better streets plan, and it is very much in sync with the

better streets plan. supervisor wiener: excuse me. currently, when all light has to be replaced, what is that -- let's say it's one of the tall streetlights. do you replace that with pedestrian-grade lighting? or with the inadequate former like? >> it would be the latter. at this point, what we are doing -- in that scenario, one light on a block is impacted. so we replace it in time. when we perform work on an entire block, that is when we are integrating pedestrian lighting into that system. in some cases, we don't have to do much to the street light circuits to allow for that

individual lighting load on the circuit. in some circumstances, we have to improve not just the pedestrian lights, but also improve the capacity of these circuits. at that scenario causes us to that improvement. >supervisor wiener: i guess i can understand if you have a block with a number of lights on it and you do not want to have one that is completely different. if you are already out there doing what is probably expensive work, it might be worth considering that. i am not an expert. i do not pretend to have an expert understanding of the deep infrastructure implications of replacing an entire block. but it seems to me, if it is feasible, we should be taking every opportunity to convert the lighting to pedestrian-played --

pedestrian-grade lighting. >> i hear you. i will bring that sentiment back to the table and see if we can incorporate that into our improvement guidelines. supervisor wiener: thank you. >> utility services, the group that is responsible for providing the lighting, we use our capital dollars for the funding of streetwise. in some cases, at the street lighting capital fund is used to provide lighting for streets that are poorly lit. we have provided lights on lafayette street, for example. these are examples of projects that address residents' concerns. the cost is quite variable. there is an amount of trenching

and conduit's and the street lights. the largest cost is typically trenching and repaving, which is why the city tries to coordinate our streetlight projects with other capital improvement projects, like the van ness transit improvements that i spoke of earlier. the ad man code is really what we look to -- admen code -- admin code is really what we look to as far as the street improvements. in our capital budget for improvements is $8 million, $9 million. that gives you a sense of what that is. so what is important? how do we figure out what we are going to fund and what we are not going to fund? this describes the priorities.

for us, party won -- priority one, in a street light environment, it is a contributor to crime. the high crime rate areas were poor lighting has been identified by the police department as a contributing factor. sharp turn curvatures, a deep grade, these are also considerations. there's also the cost and maintenance of the street light systems that are really high due to age and condition. was also a factor. -- that is also a factor. evaluating the 311 process -- we're performing field visits,

performing footer metric analysis -- photometric analysis, looking at the cost elements, and looking at the 311 request against the second set of priorities to determine what is the limited amount of capital funding we have for improvements. that is a quick rundown on our approach. let me talk a little bit more about the roles and responsibilities between the puc and pg&e. pg&e owns about 43% of the street lights in san francisco. puc pays for the operations and maintenance of the lights on a pg&e by -- owned by pg&e as well as by the city. many are decorative, such as the

historic lights in the neighborhood. there is not our really transparent way for someone walking down the streets to know whether the light they see that is out is a puc light or a pg&e like. that is where our interaction with 311 allows us to see whether it is a puc-owned light. and mention the california public utilities commission controls the rates. these rates are low -- allow pg&e to recover their

maintenance expenses and their costs for capital investment. so, we pay them over the life of the asset for the operational maintenance fees. that includes enough for them to set aside to perform the improvements we talked about earlier on their series of loops. -- series loops. and that comes to about -- for the distribution of the power we provide for those lights -- i mentioned that it is our power, but pg&e is delivering it to the lights. we pay pg&e in distribution charges to use their power distribution system. here's a quick snapshot then of the annual payments pg&e, where we have the maintenance fees,

the distribution fees, totaling almost $1 million a year. and then, finally, i just want to talk a little bit about where we see improvement recommendations here. we have been asked over the years whether it makes sense for us to become owners of pg&e so we will have more control. i think what makes a difference for residents is the level of service. is not -- it is not really an ownership issue. is the light on when they are walking their dog or back from the symphony? i mentioned earlier, we have electronically-owned asset management of our street lights. we are able to look up whether it is our light or a pg&e light.

we do not have access to the assets that pg&e has, so it is a "if it is not ours, and must be therirs" scenario. if pg&e says it is not theirs, then that is probably a light that has not been accepted by the city. there is not a lot out there. it would be better to be able to definitively say looking at the map, this is pg&e, as the"post tohmm, i don't see it -- as opposed to "hmm, i don't see it on the map. it must be pg&e."

it could be a great learning process for both departments to figure out how to improve. we would like to keep that effort going. and it is an option for the city to consider establishing lighting assessment districts. we have a lot of capital maintenance out there in the street lights and limited funds. one of the ways to address president concerns would be to allow them -- resident concerns would be allowed them to establish alighting assessment district with a fund that will just be spent on lighting improvements in their neighborhood. those are our four recommendations. i am happy to take any additional questions. supervisor wiener: thank you. just a couple of questions. maintenance on the puc-owned

lights -- to the cost estimate? >> i don't. i can get back to you with that. it would be sizable. supervisor wiener: what if we were to go in and convert the entire system in san francisco to pedestrian-lighting for puc lighting and pg&e? it would be a larger number. is there any idea what that would be? >> i agree with you, it would be a large number. hundreds of millions is what i would guess. supervisor wiener: thank you. the adequacy of the lights that are cast from the lights. there are different kinds of light. the yellow lights and the white lights. >> yes. puc observes the lighting

standards established by national street lighting standards. when we do our photometric analysis, our target for the amount of light hitting the street is an industry standard. i would agree with you there is quite a bit of variation in the quality of the light. some is whiter. some is yellower. as we go through our elie the conversion project, we will be converting -- our led conversion project, we will be converting the cobra head-style to be dark sky contras, if you will. it is compliance it