slip. i do not want to see these people hurt. we are all family. i happen to be on the tenant's council and we have gotten a few things done. we have gotten the place painted. we want to be safe. >> thank you. >> next speaker? >> hello. my name is john stone. i am sro -- in a residence sro of the -- i in am a resident of the sro in the tenderloin. something i want to bring your attention to, it is a relevant problem to sro's in general. it has to do with the task

force. now, the reason it came to my attention is i came up with the problem of mice and cockroaches. it repeatedly went to my building manager numerous times. sometimes he would tell me flat out that he would not spread. sometimes his schedule would not do it. sometimes he would make excuses. sometimes i cannot keep them out of my dad when i sleep at night. has gotten to the point where i cannot take. i thought to myself, let me do the smart thing. let me find out who i am dealing with here. i went online to find out who was managing my building. what do you know, it turns out, first of all, that this guy is currently sitting on your sro

task force. not only that, he is not even a resident of san francisco. he lives in san mateo. he does not care. [applause] supervisor mar: next speaker. i will call a few more names. [leads names] -- reads names] >> i just turned 81. i am a senior. i did not grow up at the time of single occupancy. i know what it is like for these people. it is not fair that anyone in this city should have to live like that. is there a service for these

people in an emergency? is there anything around their necks? anything to call? i doubt it. i approve of these recommendations. i am standing here. we have an expression in my culture [unintelligible] -- -- culture that is [unintelligible] it means pity, look to the other person who has more when you have nothing. make sure that they get these things that they desperately need. my mother always said, no one should go hungry in this country. they should not have to go down the hall to the toilet to get something to eat.

they should be proud of who they are and what they are. [applause] supervisor mar: thank you. next speaker? >> good afternoon, land use committee. my name is walter james. i am an organizer for the central city collaborative. i am also a resident for the mission hotel. the reason i am here today is to support the recommendation. first, i want to thank the people that put the report together. i think it is great that they put that report together. my main concern of, in these hotels, it is unbelievable.

the things that are important to me, enforcement no. 3, a structure that is efficient, right now we are dealing with electrical problems. right? they are like the property management under support services. since they bring us to the front page, doing my own research, maybe something has to happen. right now i am trying to come on board with this and do something in a good way. new policy, my time is up, but with support services like property management staff and case managers, it needs to be restructured and more sensitive.

bring them to the middle ground. times have changed. supervisor mar: next speaker. >> ladies and gentlemen. my name is [unintelligible] i would not exchange it for another hotel. the place is kept clean. i am 77 years old. in my passing, i have seen a lot of people on the ground. this is america. it should not happen.

you look around and you see a lot of seniors. some of them do not live in sro 's, but the term, i am not going to ask you to make all the necessary preparations so that these people, when their time comes, that they would live with dignity. now is the time. now what is the time to start putting these together. i plead with you. i plead and plead. supervisor mar: thank you. [reads names]

next speaker? >> good afternoon, supervisors. i wear a lot of hats, but speaking to you right now in the former chair of the harvey -- harvey milk club. fortunately, i cannot say when i am experiencing, living in sro. i am a veteran, having personally experienced the quality of life issues that these people were talking about in facing. i am 50 years old now. the supervisors, thank you for taking the initiative for looking into furthering the talks so far, making sure that i

get better distance than we are right now. helping them now, because we needed now. supervisor mar: next speaker? >> good afternoon, supervisors. i want to thank you personally for sponsoring this. forgive me if i do not renounce your last name correctly. olegra? forgive me. i live in the sro in the tenderloin, in supervisor kim's district. i hope that she is in support of this. i have been living in sro since

i have lived in this city. i am in support of the recommendations the you are enforcing. i have been complaining [unintelligible] animal, who happens to be a rat. anyway, i do not need to digress. i also have less problems in my room. spraying for eggs and whatnot. i am very supportive of the recommendation. supervisor mar: thank you. mr. [unintelligible] >> thank you for calling this

hearing. i have seen just about every kind of horror story that you can imagine in these hotels. i know you have not lived in one. i can assume that. the level of disrespect on a human level that goes on on a daily basis is atrocious. there was a woman at the press conference, or a gentleman, i believe, talking about working phone jacks. two people in his building were not able to call out in the time of the health episode, so now these individuals are living in the assisted living.

the better enforcement of code, that is very basic and important. the collaborative, the tenant in the hotel who had a mobility issue, there were no accommodations in that hotel. it was very bad. the noise was terrible. there was no enforcement. the family was having a hard time with it. i wanted to also mentioned "poor magazine." we have a solution to homelessness project where we are getting into plans for an urban garden. thank you. supervisor mar: thank you.

commissioner? >> i spent 30 years working in chinatown, in the tenderloin. we had called them residential hotels. there were many people, not just seniors. i want to make some points about your goals. your recommendations seem very good and easy to do, but i am concerned about the effects on the people that live there in terms of their rent. will it be raised for any of these? will they be relocated? i think you need something where landlords have to provide comparable cost for housing. i am not sure that the rent board is set up to handle this kind of situation in terms of increasing their rent.

those are two problems that occur when they start building in sections of building in chinatown, especially with the code is different for residential hotels. one bathroom -- this is hard to live with. i am not certain how the stills with kitchens. there are more like 10 or 12 rooms to the kitchen. i just want to make sure that you include those. -- >> thank you for being here, supervisor. >> good afternoon. you have a great set of guidelines before you, but there is something that we need to be visual and vocal on.

this is code enforcement. many operators deny those instructors and to the hotels. they should give the inspectors the authority to write citations upon sight. they are denied access into the hotel. these are citations that should be issued on site. a lot of private hotel operators to not allow the inspectors to come in. he should increase the fee as well. it makes no sense that we have so many people living in inhumane conditions. i am fighting with the collaborative, and every other city departments.

making certain that these tenants are getting treated fairly and the conditions are improved. >> mrs. collins? >> i have a question. >> i wanted to get -- the dvi code enforcers, who come through the door -- that is where they are denied? >> they are denied assets when managment says -- you can't come in or this is not taking place. there is the denial of the problems existing, the investa tion of rodents or bedbugs.

elevators out for two or three days. these are the se conditions denying assets into the hotels. this needs to be tightened. our dvi needs to be on that. that will help them out a lot. >> thank you. >> jamie from dvi. maybe after public comment, he could respond. i will call a few more names. richard, dennis scary, c.w. johnson, darnel vogel, jim aires, brenda washington. karen fishkin. >> i am aaron, and i guess my

time has come. i own a beautiful victorian house. what a trip. i read the report from the san francisco department of public health. this is a very good report. with the prevention and control of bedbugs. a great report. the key to success is going to be in implementation. who will be watching over this for the next couple of years. i was in my room and then there a few weeks only. there was a conversation in the hallway, from my mayor cook -- my neighbor, next door. you have to get out of your room. we have to spray, for bedbugs. i send her a note. she never responded to me.

this is 10 days, for bedbugs. i mentioned to her, the note that she sent out. she said, do not worry. we will take care of that. one week later i had the bad bugs in my room. i am 67 years old and had never even seen one of these. this is ridiculous. when you have never slept with a bedbug and have them in your room, sleeping with you, this is tough. who will implement and who will watch? someone has to be there. i spoke to a number of the people. a number of people have them but refused to say anything. she said that she would find them, some time.

implementation is going to be the key. you have to have someone there watching, to eradicate this -- >> there be a report coming off of that. >> i am rick chavez. a collaborative are very frightened. many believe that they have certain issues that need to be addressed. there the seniors -- i see them there, in a wheelchair.

that is the regarding of the contents, this is never brought to the attention of management. they need to be informed about these tenants. this could lead to serious repercussions. i have been there several years. they should realize that coming to us, we would really help. as for myself, i am sr., and this is an excellent model and the lookout for the people. they feel like they are people.

they are now forgotten. you have to remember. you will end up in an s.r.o. thank you. >> thank you, mr. chavez. next speaker, mr. allison? >> i am bruce allision of "port magazine. " i would like to bring up the e- mail that i got. this may affect a lot of people in the s.r.o. they cannot go to the rent board anymore. this appeals -- they have no

teeth so they cannot find or anything. i read about 100 e-mail's. i will try to copy to you immediately. with people with disabilities -- >> i was working for the coalition of homelessness. we give support to the seniors. and at the same time, i really appreciate all the collaborations we created. finding out what is going on in those other hotels. one thing i want to say today is about the seniors. seniors living in s.r.o. hotels,

there is no real housing. you have a room -- and a bathroom, like a studio. one housing for one single man or woman, to have a place. there is the real housing. if you live in the s.r.o. hotel without a bathroom or kitchen -- and this is broken and you don't have the seniors, who is handicapped, they can't get up, this is a problem. we have so many hotels. the city and the four neighborhood missions -- we don't have this with working. it is a problem, too. i am here today to give my full support to all the seniors and asking the supervisors about how we want to create decent

housing, proper housing for all the people in san francisco. they have more time to homeless and seniors. this is one recommendation. please put attention to the people who need us. have a good day. >> next speaker? >> good afternoon. i am tommy. i have spetnt the last 12 years with the housing rights coalition of san francisco. i support all of the recommendations. i have seen the need for these issues. i have been the hotels with these kinds of deplorable conditions.

i would like to add a few points to this discussion. these are really in viable programs for dealing with these problems. and it would be in our best interest to extend these programs, with these community groups with the s.r.o.'s every day. with the placement of the city agencies, let me lend the firsthand experience. he called my office, they said that this was a crack hotel. the people were acting out and it takes a lot to really scare me. but i was scared out of my mind.

there were roaches bigger than anything i have seen, with a green liquid from the corner of the room. i told a social worker i was having a press conference the next day. just because somebody is poor, or has this ability to is not mean that he/she should have to live in these kinds of conditions. the kinds of conditions we think only exist in other countries. but they exist here and this is a great shame on all of us. [applause] >> i will call a few more names. dominic johnson, deborah benedict, henry j.w., ursula mcguire, and jay sahn. >> i am gilbert, i am had

disabled veteran. i was homeless for 12 years, and since then i have been in five or six different hotels. the problem is that all of these people are unaccountable. we have the city inspector come by. there was one window that was accessible, and there was construction going on and there was an inch of dirt -- and i had to keep this closed. i was suffocating and burning up. the city inspector said that there was nothing to do. this is something he did not want to deal with. by building had the fire doors off of it for three years. you have the city, by -- and no one wanted to take up responsibility. my mail was still in four years.

they did not want to deal with this. the u.s. post office did not want to deal with this. my neighbor down all killed himself and put a note on his door. it was there for two weeks until the smell of his body came down the hallway and my neighbor told me, what is that smell? finally we got them to open the door. they did not think this was an emergency. the door said that he was dead, and a small like a dead person. they get a blank check from you guys every year. everything is ok. the contracts are fine. people are dying. he would be liable and you would be in prison, too, for accessory to murder. we have to straighteth