fleet week. i am sitting there going wait a minute, we have bars and restaurants up here that are or have been doing this for years why do we have to have the competition, number one and are we going to have another drunk situation that we had with the union street merchants? so there, not the merchants the fair. so that is it. greg, has been here for, i call it 6 weeks, even though it has been 8 or going on ten because they send him to europe in the middle of the path for it for two weeks. he has done more in the time that he has been here than we have in the previous three years and i think that we should give him a chance. [ applause ] and he is a very bright and he is a very fair man, thank you. >> thank you. >> next speaker? >> come forward. >> it is great to see one in

my neighborhood for a change. is your name greg too? hi. my name is carroll harvey and i have one kind of serious concern, i don't know how easily fixed this is, but carson rombard by walgreens extremely dangerous, i don't know the number of times that i have nearly been hit, seriously people come in very close to me. and the last incident, a woman was texting, turning from was the street divisedero going east and i was crossing, going toward the bay. and she came within an inch of me she had her head down and she was texting.

i was furious. you know, at that point i was so angry at her, i did not care if i get hit and the other traffic and i went over to the window and she took off like the co-ward like i think that she was. at any rate about an hour later i was down at (inaudible) and feet where i also do some business and coming out of it, a police car went by and i said, hey, just making light of things, still pretty shook up, i waived to the police officers and i said, you know, i was nearly hit down there about a block away and he said, as a... he said that it is okay. i am sending a patrol car and friday happens to be a particularly bad night, friday and saturday when people are, you know, rearranged on various substances texting in their cars. and going to the bars.

and also, when you... and also

a little spooky and then last month when my awning was ripped off the building, i called to report that and no one or nobody responded and so they do a great job in general but i don't know, if i should be calling or as a citizen or a property owner to buildings just like i have a number to call and i don't mean to complain but it is frustrating. >> next speaker? >> hi, my name is pam hebal and i am a resident a merchant in

the marina, chest nut street, and i wanted to actually pay a special thank you, i am very appreciative small business owner and i want to say thank you so much to northern station and especially to greg mceachern for the wonderful, like i should not say perfect, i don't know... but, for the work that they did for super bowl sunday and, you know, some of the merchants have spoken to northern station prior, maybe about a week prior to the super bowl expressing their concerns that chest nut street would become an area where it has become a block party and windows have been broken and cars have been vandalized and bon fires and things like that and we were told that there was going to be additional police that was going to be assigned to the northern station and especially to the chest nut

street area and the last minute that we had hurt as merchants that most of the police will be assigned to the mission area and also to lower polk and so i personally called the captain at the time and i talked with a couple of other police officers and said, please, if there is anything that you can do, as a small business owner, i mean, it is definitely has the huge financial impact on us and i know that people think that our insurance takes care of everything, it does not if they break your windows because it is about from 1,000 to $5,000 and most of our insurance policies are $10,000, so it is a huge, as you know, it is a financial hardship on us. and so, but to fast forward to the big chunk that they do and i actually did go down there on sunday and watch my windows and the store and make sure that everything was okay. and i can't tell you how many police officers i saw, on chest nut street, patrolling and the

bomb squad was there and there was actually still problems but they did a fantastic job and even, i would like to pay special mention to the officer saliano and what he did was fantastic. and so what happened with the giants winning the world series, back in the fall, is some people, they became very creative and they rent a u-haul truck and they pay for the insurance on the truck and they park it on chest nut street and what they do is they set up speakers and turned it into a sound stage and so basically you have got your own music stage on chest nut street which does really encourage a block party atmosphere and i am a fun person and i like fun, but i don't enjoy vandalism, i don't want the windows or anything broken or people hurt. >> so what matt did is he knew about the problem in the fall

and he fell in front of the store in front of the pipsie pig he saw a u-haul truck with three levels professionally down, steel and i saw matt around the truck and i said what are you going to do? he said that this truck will not be here by the end of the game and that truck was not there by the beginning of the game. and so, i really thought that northern station, they did a fantastic job and i am very appreciative. thank you. >> next speaker. >> we will hear from the cpap members, do you want to add anything about the group that you do? >> evan is a retired da investigators and i worked with her in the da's office. >> i do the volunteer station and i do a lot of crime prevent and similar issues. i have been working with the

merchant association in training in crime prevention when the shoplifters come in. i have been teaching customer service, i teach them things like excuse me would you like me to gift wrap that? or i teach them how to (inaudible) items instead of hangers and talk to people instead of escalating it and diffuse it. to say happy or glad, because a lot of people want to scream and yell. and so i have taught them to say, what can i do for you,? how can i make you happy? i teach the customer service and how to deal with shoplifters because a lot of people get scared. >> during christmas there was a lot of theft and whenever they have special function and holidays, i just walk the streets and i am going back to what the captain said about the cell phone, i walked into several new retail stores that open on fillmore, and i gave

them a sheet that i put together on the crimes that occur and what happens. and a couple of people walked into the store and for some reason i hate the retail stores that have the long narrow where the register on the other end and we had somebody texting and i went to give it to that person and he opened the door and he shut the drawer and i explained that you have all of these people in the window where people could steal, two weeks later he had four items taken that were $500 each. another retail store which is in the lower end, right by sutter and fillmore and i went in and talked to the woman, i tried to get the sales people from behind the register, they are always glued to the register, when you outside of the register, you seem to see what is happening most of the times and this one girl that i spoke to i said be careful, you can't see anybody, something could happen. and sure enough, a week later, a guy comes in and he robs her and so it is just on that and anything to do with consumer

issues. i used to work in the da's office, and my experience was consumer issues, i teach them what to look for and the blind areas instead of shielding the areas so the people can't hide behind the price tags and catch the customer and people yell at me and say you don't have to follow me around i am not going to steal, you could reply by saying, i apologize by was taught by the manager just to greet you, have a nice day and enjoy shopping, and then somebody with catch them and not be on top of them. a lot of retail theft is part of the staff that again is the key word of being aware and when you are behind the register texting and not

selling or you are folding up garments that is what happens. >> thank you, you are retired and you still do it. thank you very much. next speaker? >> let's hear from the district attorney who is assigned to the station if you want to come forward after the next speaker. >> sure. >> good evening, commissioners. i have two issues that i just want to bring to your attention, following up on the people that spoke about the proposed restaurant on the liquor license and that the lease agreement mandates that the leasee apply for a beer and wine license, a 65 seat restaurant with take out service and we think that this would be an absolutely inappropriate thing to have liquor on the green like that. and when abc asks the police captain here, for his input on

the liquor license, we hope that you will recommend that they not grant a beer and wine license for this restaurant. we are fighting very hard and we have nearly 2,000 signatures against this restaurant and we are hopeful that it will not go through but the liquor is a no-no. and the second issue that i want to raise is 1183.1. which is very familiar with that, because i am one of the people that got that enacted in our area, early on. and that is passenger vehicles capable of carrying eight or more passen gers. there is no enforcement along the shore line recreational space which has special considerations in the cities

general plan. and we have tour buses in all of this regularly coming down marina boulevard and other streets in the marina and i happen to know that that is the $500 fine. and a number of years ago, my next door neighbor, benny yi, requested from the ten police chief for listing of how many tickets had actually been issued. and there were none. absolutely amazing. because this is a $500 fine. and i would urge you to look into this. and i know that there is no, i know no one can give a variance to an ordinance and this is an ordinance and yet for every special event, you are breaking the law, the city is breaking its own laws, it is a city exempt from its own laws?

>> they are breaking the law, time and time again, with the load limit law on the marina boulevard at area and the access and also, for the buses which bring people in and the last time when we had the golden gate bridge anniversary, i mean the city actually had muni bringing the buses up and down the streets which have an ordinance saying that you can't do that. and you know, i think that we need to respect our own laws. i think that the city needs to respect its own laws. and do something about this. but, every time citizens have brought up the issue of these renegade, passenger vehicles, these commercial vehicles, cap able of carrying eight or more passengers absolutely nothing is done, it is just a quality of life issue. but it is important to people who live in the marina. thank you.

>> thank you. [ applause ] >> as the da makes his way up there, i know that commissioner loftus was the commissioner assigned to northern station and i was at first and the commissioner lives in the district and he is here. >> my name is mark soring and i am the neighborhood prosecutor for the san francisco district attorney's office. i have met a lot of you at other neighborhood meetings and most of other commissioners that i used to work with commissioner loftus. i also live in the district. so, just to introduce myself and give you guys a brief overview of what i do. this changed a little bit since you guys were prosecutors for this district. it is my job is kind of three-fold, and the way that i see it, it is one to help the

community, by coming to the community meetings like this and hearing what people have to say, specifically on criminal justice issues. two is to help the officers in the northern station and the captain by kind of providing a link between them and our office that is right at hand. i work for part of the day out of northern, out of northern station, so, i am there most mornings, and third is to help our criminal court system. we have neighborhood courts for each police district and part of my job is to divert appropriate low level, non-violent crimes from criminal court where specific cases that fit this profile don't belong to our neighborhood court in northern district where a panel of neighborhood kind of adjudicaters can hear what is going on and make a decision

that is best for the community. so that is kind of a little of what i do. and i will be in the back if anyone has any more questions and if it is next to you i will be here >> thank you very much. >> any further public comment? >> captain? >> i appreciate everybody that came up and had some comments or some concerns, for those of you that i have not had a chance to talk to yet or give you my business card, i will be here and i want you to come to me up after so we can talk about those specific issues. one thing that the staff sergeant is going to grab is those items that we talked about earlier about these and i don't want you to leave without those and will be up here and so if you could grab those and grab it when you go and one other things that i want you to give you a one-page flier that has all kinds of numbers that are helpful for you to have if

the issue comes up. whether it is something with the department of public works, whether it is trees or whether it is an issue that is related to police work and so forth. i gave them out at the meetings and i got a call a few weeks back from an individual and i pulled it out of the fridge with a magnet and i needed someone to come out and trim the trees because it was an issue and i knew where the number was. i want you to grab that put it on your fridge and make copies and give it to your friends because there are great resources goned what we gave you in as part as police services. thank you, commission, thank you for the opportunity to present tonight and to come to the district and it has been a great time and look forward to talking to each of you individually. thank you very much. >> it is time for the commissioners to ask the questions, if they have any questions for the captain. >> we have heard a lot about the traffic concerns, i think that we solved the city's budget problems by putting a motorcycle officer and it is

discretion if you are driving a range rove, and texting at the same time. we need to have traffic enforce i think that pat brought that up. it is is amazing that the arena boulevard and a little more traffic and i am speaking as a citizen that would be greatly appreciated. >> one of the things that i do a bi weekly newsletter that i would love to have any of you that are not on it get put on the newsletter and i also do as a said an article in the marina times and one of the things that i asked for from the community in the letter is for you to send me lists of problem locations that might be down the street from where you are. we have a number of areas that are problem locations that we know about because of accidents, but that is specific location there, and we need to come out and i will bring the kid to the marina and the cars just don't stop at chest nut

and laguna and chest nut and webster and i would like to have enforcement. what we do is we take the individual problems and corners and intersections and i tell the sergeant who does the traffic enforcement that this month we want to address this issue at a specific enforcement project and we educate the officers. we know the major ones, it is one that we deal with all of the time and we have enforcement but the little ones i want to know about. and we are hearing about the issues and the homeless issues and and i have to tell you as a commission, these are problems but i want to share with you that we have meetings in other districts. the last time was the lady of visitation and we were there and the eight homicides in three weeks.

and these are issues to you but the police department has to address other issues i just want to put that out there, these are concerns but it is actually the pleasure to be here to know that these are lower level concerns. >> commissioners? >> commissioner chan? >> sure, thank you. it is thorough. and i appreciate that. and the room was almost packed that you are really great at communicating with the residents here and i think that in and off itself speaks the volumes and i do agree that this district is that it is facing a different level of problems and these are problems that you deal with every day and so we do take them seriously. and how we can address these quality of life issues.

so i want to ask about a couple of things, you mentioned captain that used to have 7 beats before. to ask, how you deploy those two beats and how to decide where to put them and when. >> there were seven beats that were in the northern district, back in 2009, and 2010, the two beats on the officers that were on the beats, that were on the beats in 2008, 2009. some of the beats that got discontinued were officers that left because they either retired or went to other location and we didn't have the staffing to fill those. the current beats, that we do deploy, are in the commercial areas where there is a lot of foot traffic and businesses restaurants and so forth. there are five very important ones that currently that i don't have a deed on that i think as deserving as the ones

that we currently have. we need one in japan town because i get concerns from them we need one in the lower haze and hate street area and i promised that we would address that. there is ones on polk street and the fillmore corridor that needs to be done. we do have one on polk street and one on chest nut. but i need one on union street as well because that is where i hear that the concerns are. so my intention is as the officers increased to look at the ones where there is a high crime area where we need them the most, at the short term, stop them with those and then work my way up to staffing all of them. and i am hopeful by the end of the summer. >> thank you, for telling us where you are putting them now and also where you want to add additional beats when you get the officers. that is good to know. also, thanks for addressing the language access issue and the issue of the elderly and reaching out to folks who are not here tonight and i am sure that it will be interested in

coming at some point and engaging the department. i think that it is a common sense approach to do that. to sit down with the elderly folks in their homes or in the buildings that they live in to talk with them and hopefully to bring in the officers who can meet with them so they can aoe the bilingual officer. >> you mentioned the different language capacities in the districts i wanted to know if there is about, 12 asian american officers and if there are any vaoet vietnamese? >> what i am doing at the at a lot of the communities, is talking to the individuals that are there about some of the languages that are spoken in the area, that they live in, work in, and visit. and i am making those, and what i am hopeful is, is that we are start to have the officers permanently assigned to the northern station who get done with the training that i can lobby to the command stop that i could use an officer that

speaks this specific language, i already have some that speak spanish or cantonese but i could use one that speaks japanese for japan town or i need one that speaks vietnamese. so what i will ask for is i want the officers but i would love to have one that has better bang for the buck, which is an officer for physical value and what that speaks the language to help me to be more productive and that is one of the things that i will speak to the chief about as we start to get permanent officers at northern station. >> that is a great idea. for some districts the officers language ability matchs that district for some other one that does not seem to quite make sense, we don't have enough officers that speak the language so that there is a connection between the department and the community member and i appreciate that you are going to do that and keep that in mind. >> i want to ask you about the crisis intervention and i think that you are the first captain who has mentioned the crisis intervention and mentioned to have the officers trained and

deployed that have the skill of escalating the issues. when asked how many officers that you have trained so far and how they are being used if there are any lessons learned or thoughts of how it is going. >> well, thankfully, i don't have the exact numbers, at northern station. but from walking around, all of the answers to the question have a pin that have cit on it that kind of identifies it. and i counted at least half a dozen, or close to a dozen different officers and i will get you those numbers but one of the things that luckily knock on wood i don't want to ever have to use if that is an intervention officer because there is a crisis that is a public safety concern. but i don't think that i don't think i can have enough crisis intervention trained officers. i know that we talked about the community tasers, and some of the other issues that have coming forward. but, for me, it is not about having the officers that may

eventually be on it because they are working in the crisis intervention program. it is more about having as many officers trained so that there is an event that happens here in the marina i have as many officers that are working on duty that can respond there in a quick and efficient time to deescalate what is there. i want to promote the crisis intervention training as it becomes available. i know that the captain is working with that through the training as well as other individuals. that we can have more trade offs even if they are not armed with the tasers and we end up getting them to have that skill and that ability i think is a huge advantage for us. so it is something that i am wanting my sergeants to tell the officers that i would like to have the station crisis intervention training that just means that everybody that is out there can address those issues when they come up. >> thank you.

>> that approach is consistent with the teachings of the business owners and how to handle the shoplifters and how to be more open all of the time and working with the community. >> dr. marshal? >> commissioner kingsley? >> thank you very much for your really fabulous presentation tonight. you are off to a great start and you obviously have a really good rapport with the community already and there is a lot of confidence in you. i was particularly struck by your mode of prevention, prevention of violence tonight. that is absolutely terrific and it is great that you came prepared with the statements and you know, with tips and telephone numbers and so on. so, you know, numbers up to you and applaud you for all of that. i just have a couple of questions. one is around the auto theft,