and so even talking to one of our suspects he admitted that it's easier to go steal an iphone, sell it within 20 minutes and get $200 than it is selling drugs or crack on the street because of the propensity of these they can sell over and make money very quickly on the resale of these. we have tracked 'em to certain areas south of market where they are sold madly. we do respond directly down upon as soon as these are reported, we know they're being sold within the next hour. we do have response of our officers down to these surgeon areas. what happens and what we're doing with project safe is to educate the public which i think is our primary goal right now -- that and arrested some of these thieves. these statistics are

not necessarily singular events. a lot of these involve backpacks where iphones, ipods, i pads are all part of a robbery. they go steal a backpack off somebody -- i'm gonna show you an example of what happens in those types of cases. most of them are the community being somewhat aware of this iphone. so if i were to hold up $500 and just carry it like this or carry it down the street i don't think anybody would say that's a bright idea buzz that's exactly what you're doing as a victim. you're holding these things out and they're worth anywhere from $200 to $500. include that all your personal photos, your address book and they're out there and people aren't quite aware of it. we've been trying to advertise in the newspapers about the safety of these

iphones in particular and we commonly see the victims have 'em out or they're texting. we have an incident where somebody was walking down the street texting and somebody came up and took their iphone. so that's one of the problems we see mainly. so we 're doing this by press releases, crime alerts, public service announcements, it's on our websites. each morning i personally conduct the conference call at 11 o'clock and we go over the big 19 an we go over additional robberies in each district. we look for patterns that these suspects are using -- vehicle description, suspect description, video evidence, different things we can see to develop a series. once it

become a series it goes to our cid district. that's what happened over the weekend is we were able to identify three of the four people involved in upwards to nine of these. and they were very violent -- shotguns in particular stuck in victim's faces and robbed of their iphones and laptops and every other electronic device they had. we have an anonymous tipline. we are working with project safe and we are gonna have arena come up and speak with that in just a little while. we do see this as a crime trend and so some of the things we've -- we have somebody assigned to this bricking issue you've been

talking about president. one of my lieutenants is jen jackson who works directly for me and she's working particularly on this brickingish show and this is what i found out from her so far. so they do have the phone tracking on some of these devices. you personally as an owner of one of these iphones has to ask for it. it's by the carrier, it's not by apple. it's been the ones you see -- at&t, sprint and t-mobile. they all have these capabilities. they have 'em available. in the uk and australia they've had 'em for ten years. they have these find my phone apps where they can find their phone. but once they're turned out of you're unable to find 'em anymore. the criminals know that. they turn 'em off immediately. they

go to the areas we know they're sold at and that's what we try to do. what happens after they sell it, first person may grab the phone, steel it from you, go sell it for about $200, then gets to the next buyer up so then it gets sold for $300, $400. these phones are sometimes being sold internationally sold. they can be sent out of the country, rebooted, similar card put in and they're sold internationally. we're still working on tracking these criminals who are doing this. it is lengthy and you did bring up the tracking -- the time consuming it would take for police to track 1900 phones that you talked about -- it's an all day affair to sit there and track one phone because you have to constantly be up on it and basically on a computer

screen you can see where the phone is pinging or where there might be activity where the phone might be at the time. so it's a very time consuming effort that it would take. it would take somebody all day and you'd probably have to have somebody on /sheuftd all the time to track one phone prior to an arrest. they turn 'em off and it's no good after that anyway. so they are carried by the carriers, not by the manufacturers. i know we were in commune -- communication to see what they can do about this in the future. they said they have a plan that will be international for the bricking. one of the solutions that they had that verizon brought up was marrying your similar card to the phone. so if you take the

similar card out of the phone, neither will work without a different device so you can't take a similar card, transfer it to another phone. it won't work. that similar card will only work with that phone and vice versa. that's one thing they're working on with the carriers right now. of course they have to pay for 'em on most of these apps or different things they have to ask for. so that's what i found out in my research to so far. if we want further updates, lieutenant jen jackson would be happy to educate us further. i'm somewhat dating myself with gold jewelry, air jordans, sony walkmans and car stereos in the 80s. i know i'm going back a bit. so we wanna focus

specifically /tkhrao*es to get this rolling on public awareness and the safety and not fighting back necessarily. a lot of these people are fighting back and getting hurt, either hit with a weapon, assaulted, kicked, to save their iphone. i understand, because it's very expensive. i wanna point out exactly what happens here and here's two examples i picked directly from a crime alert that i get everyday. we do have our task force that works on this and this is from our task force and i wanna show you what we're talking about here -- how they happen. and hopefully we can get this out with cooperation with the media and get this out to the public to let them know about the safety concerns that

they have. >> [inaudible] as soon as that back door opens this suspect and this suspect [inaudible] in

this one -- this next one you can see this is another typical robbery that we see where the assailant comes up right behind the two people -- that's the back door there and the assailant walks right up where this lady is holding the iphone directly up to here, almost directly up toward her chest area, something like this. so she's standing somewhere in this area and the suspect sees it, walks directly up, snatches it and out the back door he goes as soon as he comes to a stop and off they go on the run. these two, because of what we see in these trends -- what i'm saying is to be smart with your smart phone. put it in your pocket, keep it concealed, don't have the headphones on while you're unaware of what's going on around you. it's something we see on a daily basis. what we see is people not paying attention on the street and

they should be able to. however, a lot of times when their head is down and they're looking at their phone texting and walking /straeugtd ing -- straight into a robbery so a big part of it is education to the public is to let them know what they're worth and what can happen. the bricking is something we are working with but it is available and currently available. the manufacturers of apple are working toward something they will make it inoperable. any questions? >> mr. kingsly. >> thank you for your presentation. i think it was

just terrific for us and the community. would you articulate the tip line and the text to tip so that people are watching beyond this room could... >> you can go on the website and go to our sfpd website. you can text a tip anonymously and all information is there on our sfpd website. you can give tips on illegal activity, somebody you believe might have committed a crime. they are looked at on a daily basis. you can make reports, do whatever you want on this. the totals i showed you for the numbers are from our crime data warehouse. there are some incidents that might have two or three items taken at once, whether by a backpack or from a car. we see a lot of increases

in our auto burglaries because of these items -- left out on the seat, left in full view. >> with reference to the bricking once a phone's been bricked can somebody go to a carrier and put it back in service. >> that's something they can apparently do. that's what's happening at the next level, not necessarily the street level, but when it's sold up to the next level that's exactly what they do. they have some techie that can unbrick it and resell it. >> so the bricking is kind of useless anyway. >> right. and that's something

that we were trying to absolve with them. some sort of furtherance of it. they say they are working on the technology where they can make these things inoperable. once it gets out there if we can get it through the public's knowledge to get this, they're gonna understand that once they sell it to the next level they may not want it and then you're gonna create some animosity between the robber and the buyer. they say that according -- they may have this up by christmas internationally so it would be around the world for everyone. they say they already have it through the carriers. through verizon it's

already available. they're just gonna tell you about the find a phone app which is something that will just ping it immediately. not necessarily going to disable the phone, which is what we're after to make it useless. >> the carriers can't make it useless. >> it's gonna take some work by the manufacturer to make it completely useless and not be able to resold and remanufactured. >> any questions about this? i see chief was gonna chime in there. >> i just want to tell since we have an opportunity here on the tip line -- 575-4744. so the public can report any crime to us anonymously. >> i'm glad to hear the manufacturers are working on it. sounds like what the

service providers are just kind of a temporary fix, not what we need, that is making the device worthless down the road. >> thank you for your presentation by the way and i appreciate that you came prepared in terms of having had a conversation with the iphone -- with apple and who else did you talk with? >> we had a representative from my unit who's our expert in the area who would be able to inform you better about the communications between apple and the different carriers -- android and these different ones. >> so jen jackson made some phone calls to some carriers. >> correct. >> those phone calls are important 'cause it lets the carriers know that you have the san francisco police department concerned about this. so i think that's -- those calls within themselves are helpful. do you know in terms of timeline [inaudible] of the

international you can solve that issue 'cause i myself when i travel /aeu broad i've actually seen that. i've seen it in stores where they do that. people can just go and hire someone to do that and unbrick a phone, which is really unfortunate so it seems that technology's important. >> i believe it's gonna be passed christmas for that. i know they're working on this bricking technology that's a standard. we wanna do is see it standardized in all these smart phones. i would say hopefully by christmas that would be available for everybody. the other part is gonna be the cost. i'm sure they're going to add some cost to it to add it as another application that you might have to buy, but after that, i think that blacklisting as i said -- the similar card and the phone marriage -- that, i believe, exists already and some companies however i don't know how widespread it is here in the united states.

>> do you think it could be by christmas or... >> christmas would be where they would have the bricking available from the manufacturer. >> any other questions. >> i would like to bring up [inaudible] from sf safe in regards to this thing. >> thank you very much. >> my name is arena [inaudible] and i'm a program director at san francisco safe and as a crime prevention educational non profit we do recognize a trend. every year we give about 250 safety presentations and lately our focus has been street safety and theft of

electronic devices. lately we also made an extra effort in reaching out to those who are particularly targeted which is employees of tech companies, students, especially those who have recently moved to san francisco. our presentations are very interactive, fun, hands on. we have group discussions, we have role plays and we use materials that are also very creative. i'd like to show you just one example. those are some of the materials with series of section messages from stolen cell phones. and we provide this presentations in five languages. so we also work with different community

police advisory board groups in [inaudible] diss /treubgt. we're actively involved in their project and one of the projects that one group was working on this crime alert that -- and this posters have been distributed all over the city as well as their business side cards. and again, those handouts were made in three languages. we also facilitate city wide community police advisory board committee monthly meetings and actually a couple of weeks ago we had a really good meeting -- actually discussion with chief [inaudible] regarding priorities for the police department and how the

community advisory board groups can support the police department. and one of the topics was that theft of electronic devices and actually too soon to say, but i already talked to the [inaudible] working on finding more and creative ways to addressing this problem. it's our way -- we will be using apple product iphone and ipads in developing more ways in terms of giving safety presentation and we will be working more with the police department in that respect. do you have questions? >> commissioner kingsly. >> just a comment and thank you

for what you're doing in the community. terrific service. glad you had an opportunity to share that tonight to bring it to the attention tonight of more people. >> just curious, who requests these trainings just to get a sense of who gets trained. >> everybody who works in san francisco -- those are free trainings in five languages. we're mostly request based but we do also provide some outreach when we know that some of the areas are targeted then we of course reach out to the businesses and schools in the area. >> that appears to conclude this presentation. i wanna thank the police department for their presentation. wanna thank safety for their recommendations. i just hope that through this presentation that some of these brilliant

mind that work at the manufacturers really expedite this process in terms of rendsering the cell phones completely useless with no resale value because it is a public safety issue and is immediate and several folks have been injured and traumatized by this so hopefully this will be done faster and sooner than later. so thank you and i appreciate your efforts. >> you wanna call the next presentation of the document protocol reports for the fourth quarter of 2012. >> fourth quarter 2012 document protocol reports. >> i'm a captain at the risk management office. thank you for allowing me to speak to you. i'm here to /prepbts you

with the fourth quarter document protocol report. this covers the period of [inaudible] through december 31 of 2012. you all have been provided with the report already. this document protocol report covers three categories that are common occ written requests. the three categories are juveniles, non are you teen and routine. just to bring everybody up to speed in case you weren't clear on what these items were, juvenile requests are anything that has to do with juvenile -- juvenile booking forms, detention logs, those sorts of things. the routine requests -- we have a form for it that has maybe 50 or so items on it. these are your routine reports, your

routine booking forms, those sorts of things that we routinely handle at the station and then the non routine requests -- these are a little more complicated. most of these have to do do with officer involved shooting documentation, special detail such as dignitary visits, motor /kaeud routes, those sorts of things. in this period between october 31 and december 31 we received a total of 299 written requests from occ. we had a timely production of 269, which is 90 percent of the documents. we were late in 27 of those documents, which is 9 percent and then we're pending or

disputing were 3 of those documents which is 1 percent. the late production -- most of those have to do with officer involved shooting cases. there's just certain documents it just takes a long time to get together and furnish to those two see. so in the future what we're working on with the help of [inaudible] we're working to establish a liaison between the legal division and the homicide detail so there's a direct line of communication to produce those 9 percent that we have in the past. one other thing we're trying to do is, if we can get a light duty officer, if one's available, we can get that officer detailed just to help out in that area and help out in legal. one last thing we're trying to do is cross

train some of the other folks in legal division to help with this issue. so that's what i wanted to cover. happy to take any questions that you may have at this time. >> before we take questions, maybe we should hair from the occ, who is your partner in doing this. >> good evening. our agency -- we put together the document protocol report with the police department as well. our concern always are those cases where there's late production. 27 out of 300 -- while it doesn't seem like a significant amount and we're happy about the production that goes well, those 27 cases do result in delays in cases and officer involved shoots -- those are complicated cases and we request documents and expect production as soon as possible. so we're working with the department to facilitate that

at a more rapid speed but obviously we continue to be concerned in those cases. some of the officer involved cases -- we do the paperwork, we notify the department and we are hoping that there's gonna be a quicker response after we notify them that there's non compliance. >> thank you. any questions for either? >> i do. thank you for this update both from department and from the occ. you had mentioned in a letter from the occ that occ met with deputy beal to resolve the document delays and the production has improved from february. wanted to find out what the steps were for improvement and has that improvement continued? >> yes. it has improved and we put together a tracking device for officer involved shootings so we worked with the department and i think we're

see better results in the officer involved shooting so that's one significant change. and i also think that if there's more staffing within the police department -- oftentimes it goes back and forth and things fall through the cracks and i think [inaudible] addressed that and we support more personnel that can more quickly deal with these issues. >> so staffing is something that is being discussed? are there plans in the near future to increase staffing? >> there's staffing's a tough issue any way you look at it. we're simply saying if and when the situation rises -- there's always officers that get hurt and are coming back to full duty but before their full duty they are typically light duty so what we're talking about is getting somebody up in