>> they're making barely 1500 dollars. you need to understand that with you being in our shoes, i would like to see how you would react to the public's frustration. and sfmta since they have been given all the power, they came up with the scam, the medallions. you guys have given them the power. (applause) >> (calling names)

>> it seems like the privacy issue has upset so many people. is it worth it? when the recently updated the system i pulled up to a call at whole foods, the police officer is there. are you mcguire? he was trying this new app in my cell phone, he was getting a cab for a lady. my name comes up and it's kind of weird, people don't even know my name. i was going through a lot of papers, this one back to 2000 when i was a commissioner, august 2000. the proposal from a firm in berkeley, and website taxi dispatch, virtually identical to what flywheel does. even had extra features, downloaded all the activities

that the cab does; it even had four different alarms, this was august 27th, 2000. how did we get into this position where we did not have this? i'm standard the cab companies have invested a lot of monies but we have to have this now. a particular app. i have a concern. i heard the contract has already been awarded to some unknown firm without a real track record. that is kind of -- that is disturbing. in the goals that you have i ask did you remove the word " ridesharing",

we don't want to give this illegitimate companies any loopholes. >> -- electra cab. i don't necessarily disagree with the application, it is a good idea even though i believe maybe unnecessary information to collect. [indiscernible] at the end of the day, maybe it's going to be a better service in the end but the cab companies don't have control of the medallions, in accepting radio orders voluntarily will not be the effect. maybe okay.

but we won't get people picked up. unless illegal operations accept credit cards, and they guarantee people to be picked up. maybe we should look in the direction and perhaps maybe consider other ideas that i submitted to you, probably a few times in the past six months, and some other cab companies also. interesting to have certain relationships between cabdrivers to make them perhaps employees; maybe it is a solution to guarantee people to be picked up. (applause) (calling names) >> i think the issue is only how to serve the people of san francisco.

do you want people to be served? you want to see how much the driver got in his pocket? and how much he gave to the company, and how much he pumped the gas? how much he gives to the doorman or to the dispatcher? what is the issue? how we can serve the people of san francisco; we need a central dispatch system. central dispatch system that will go to every cab whoever is near or close will pick up the ride. we don't need any electronic -- we don't need the yellow, the photo, [indiscernible] one invested 2 million, the other 3 million,

that's why they have invested into that one. when you have a centralized dispatch system, an app, you should take the credit card information, and you can charge them, if the person is not there you should reward the driver who went there. you have a gps system in the cab companies and all the cabs. last week i picked up a ride, i went to serve that order, on grenwhich and -- the company was there, he said wait here. i said okay, what for? i called uber. uber shows up. what is my fare? uber will go home. and i will take over. thank you very much. >> (calling names)

>> good afternoon board of directors. we need an app, a universal app for all the cabs on the same app. some of them have flywheel; some taxi magic; some uber, whatever there is something they are doing. when the mca to come up; existing hardware is already in in half the cabs, the software mounted. i have a phone in my cab with flywheel; it works great. if i get to matters and no one is there, my cell phone is programmed into the app, rings with the customer on the other end, you're on 4th avenue, not 4th street. whatever. it works great.

even when it doesn't. we need this technology because right now flywheel isn't 700 cabs on that app, i asked people, how long did you wait for this ride, saturday night? 9-10 minutes. it can imagine with 1700 we are going to solve a big demand issue assuming you want to solve the demand issue; you don't want to just throw medallions of the problem. this is a holistic approach, a way to solve the demand issue. we needed to be done right. we need a app that works right. we can do it. it's about time. thank you. (applause)

(calling names) the last person who turned in a speaker card. >> i support having an electronic taxi access system, where all the cabs are on one app. it's time for the companies to stop preventing this because they want the particular app or dispatch service. i don't know. i work for yellow. i don't think you have a good dispatch system. all the dispatch systems could be improved but i really think that we need something to compete with all these other apps, and we need to get rid of all of these apps facilitating illegal cabs. i'm not sure why you can't do that. i agree with mary's point. if you will collect this information when a passenger calls

they should not have our names, they should have our badge numbers. we are dealing with the public. with a cover everybody not just people who have their credit card in there, and when our id cards had our name people protested because if you have a name like smith big deal if you have a name like korngold, they could hassle you outside of the job. people's complaints are not always valid. i think our nation not be accessible to the general public like that. i have a concern about the -- accessibility. i don't think it's necessary. we should not have to pay for

these advertising terminals in the backseat. they should not have sound coming out of the driver's nuts. >> i declare the public hearing open. members of the board what is your pleasure? >> i would move the amendment. before we discuss. >> chairman nolan: any discussion on that? all those in favor? >> i have questions for staff. one of the comments we heard was concerned about access, not everybody has smart phones yet you had a taxi system open to everybody who can use it. as i understand it the system that we are making available with the

internet accessible as well, it would not be limited to smart phones. is that correct? >> it could be. it can serve as an internet portal, a smart phone portal; does not take away the existing ways people access taxis. the comment made about apps was made by the same company talking about how they develop their apps. i don't understand the concern. >> they wanted to have a city facility the system, not limited to people who own a smart phone. the information we are providing, one of the third parties who picked this up could use the information to design an application that could be accessed from a laptop or from anything else not limited to smart phones. >> that is correct. >> thank you.

there has been discussion about whether we have one app, or an open architecture system. my understanding to make sure we are on the same page is that the idea is by having a petition among the apps eventually one or maybe two mac will emerge as the winner as we have seen in a lot of internet applications. rather than us picking before hand who should win, it is to have information go out and let the best app or two win, and at that point we will have a relatively uniform or widespread app. he said the thinking behind this with the open architecture? >> we are creating a platform and letting the people whose core competency and profession is to develop apps with whatever features they want, whatever user interface they want. whether or not it would get down

to one or two winners is a question. the model is the open 311 platform, like us they are requiring agreements for somebody who wants to create an app employee into it. that are a number of different ways but which people can connect to 311; a lot of different ways people can access real-time transit data. we want to let the marketplace compete. whether or not we end up with one or two, the thing is that all of them provide exposure to all of the available taxis at once. >> i suppose nothing we are doing here today would preclude us from down the road take it when or if it is more efficient but the idea now is to let the competition figure out the best app. >> that is correct.

>> i have two more questions. there has been a lot of questions about why the information that is being mandated to be provided as necessary for a dispatch system. and i guess it may be the best way is to go over this. what information will the color schemes be required to provide of this repository of information and why is that all of that information necessary? i have heard commissioner mcguire and others say, why do so many my name as opposed my badge number but i gather from the comments there's other pieces of information to which folks are protesting and maybe we should take time to make sure we understand the dispatch needs for that information. >> this goes back to director reiskin's point that the original requirements are part of the electronic data

requirements meant to substitute for the paper weigh bills the taxi drivers currently use to fill out while they are driving. those are based on the desire to capture this information that is kept currently in a pre-waybills. those requirements were developed for this idea of how this electronic access system could be implemented so the data elements that you see in the legislation before you, you see them as amendment because when we originally has this two years ago, they were identified as requirements. it is apparent that the data was generated by an axis service permit holder not a color scheme pt