test, test, test, test, test, test, test test >> good morning i apologize for starting late this morning. but welcome to the regular

meeting of the government oversight committee i'm supervisor cowen and my other supervisors. the clerk. i'd like to thank our sftv for broadcasting this session >> please make sure to silence all electronic devises and any document should be submitted to the clerk. the items will appear on the board of supervisors agenda unless otherwise stated >> thank you madam chair i ask as we begin this committee we have a brief moment of silence we had on a leader pass last

night so if we could cabin the committee meeting with that. >> absolutely. thank you >> thank you. >> thank you everyone. are you employed call item one >> it's a hearing on the public works utility meeting. i'd like to thank the chairman for hearing the items i'll asked. this is an item i'm asking us to continue until july 25th. the public utilities committee is working with us to make sure we have the tap water promotion.

there's a mayors conference going on and they need nor time to this. i'm president this moved until july 25th. before we do this let's take public comment on this item. if there's any me up member of the public who wants to speak and you have two minutes >> good morning. i've lived in san francisco for 61 years. i would be in support of the motion by supervisor mar. as you look at the agenda i noticed this is sacked for no action with 5 most with the land use and economic development competent. i'm wondering why it was transferred to this committee. i firmly believe this committee is not acting on the benefit for

the citizens of san francisco especially the poor people. for the record if this committee was aggressive we would be talking about the housing authority and city college accreditation the school district scandal. are we going to release $8 million in the america's cup and how much child porn there is inside the computers of the city employees and if i can tackle those we can go back to other issues >> thank you for your comments. any other public comment. seeing none, it's closed. thank you very much. so colleagues supervisor mar

wants to continue can we have a motion? this monoxide passes without objection. item two is to have the immigrant foyers to provide an update of the sees ordinance >> supervisors mary. >> thank you and thanks to chairman cowen for scheduling this. every year our office of civic embarrassment provides an annual report on our cities progress with the language assess in san francisco and this is the time to look at the report and recommendations. i want to thank a lot of my colleagues for championing this.

i know that china for affirmative action were president the language and were vindicate railways for the policies. language access to me is a civil right and many that many ways the destructible for bilingual dialog and the backgrounds is critical. california tomorrow an organization i work with in the 80's and 90s were championing the city's language that were spoken. and so there's been a lot of work and san francisco's policies from 2001 to 2009 strengthening the policy through the leadership of our president david chiu we have a lot to be proud of but there's much more

work to be done. despite the project folks are unaware of the resources of our government. 50 percent of our population speak a language other than at home and 36 percent of our san franciscan population are people not born in the u.s. somewhere around 15 percent of san francisco are isolated. that might be a one hundred and 20 thousand people in the city. it's also important to that we as a city make sure we reach out to individuals regardless of their language and to relieve

the problems of barriers of the language assess it's important we take advantage of the reports about by the immigration affairs. there are 3 goals we wish to accomplish. one it's come to our attention the tier two departments really maybe fitting the definition of tier one which is the front line offices that should be providing more direct reports to the city in immigrant affairs. there's a large volume of immigrants and limited people that visit those two tier departments. and in a moment we'll hear from them how they provided transportation and interpretation services to our

limited english speaking population and it's a priority that this tier one departments meet the standards set years ago by the access ordinance. many of the tier one departments include our first responder departments and our law enforcement agency and other agencies that provided social services to our residents. without monitoring by the department of civic engagement many receipts face challenges in assessing government assistance and services. and lately the third goal is to play tier two departments under the same reporting processes to collect data on the areas of providing language assess. currently tier one departments

often provided general and - requests in their compliance data and tier one and two should provided language service calls for each department or agency. i know a number of my colleagues from supervisor cowen and others have been active in assuring there's assess in their district. and to look for more data to make sure more districts are included. and today, we have presentations from our director of o correction e i a. she'll be followed by another deputy director and our director

of our 311 program and lately the department of youth and family families. we're expecting david shu u chu to come in and we'll hear from other departments. >> just before you combine i want to say thank you and acknowledge your leadership of the other supervisors it's incredible important information we're going to here. i want to acknowledge all the folks who care about this as well, in the audience >> good morning committee members. i'm with the immigrant affairs. thank you very much for this opportunity to share with you our progress with the san francisco assess ordinance perpetrating with me today is my

colleague in addition to being our deputy and back up interpreter. i want to recognize our immigrant rights commission who has fought for immigrant rights over 16 years. >> can we show the power point? >> state it out loud. >> may we have the power point that displayed. >> and when we refer to our office supervisors because the name is so long we call t it o sea. we were asked to provide information on our current work.

this pretty much sums you have up our creating tints to contribute to the city's success. so this is a quote. we have for limited english or vulnerable communities engagement assess are key to participation. so we are a policy and direct services offices we work with the immigrant and low income vulnerable >> limited proficient individuals. >> sorry about that. we have meaningful voices and services and we apply out of the box street smart and communications to engage the

public. this was for our consensus which showed the participation especially among the neighborhoods particularly chinatown where we saw a 9 participate increase. so our operating prim is while our immigrant and vulnerable receipts do have needs they contribute to the city's economy and success. this is a snapshot of our programs and incentives. we've grown from immigrant rights we staff the commission and all working right now on conjecture immigration reform we have community safety and

outreach programs. we have language assess grants. and the bottom line we have a small office but we have a high capacity to do a lot to apply the innovation to our approaches. our success is because we're able to partner with community organizations as well as other foundations. we are a data driven office so we do a lot of testing and piloting and brown that's before we implement our policies. those folks were at the he meetings. our job so to help and make sure we're successful and more important communicating well, with our residents. we want them to recognize the value of doing that in different

languages and trying different approaches that are more respect how people get their information. we have personally trained individuals we provided document on site interpretation and technical assistance. they spent thousand hours of on site interpretation and served immigrant and la people including the town hauls and redistricting meetings and board of supervisors hearings etc. we don't just interpreter what's being said we interpret the entire meeting because there's no way they can understand. and then you've seen as our chief referred the yellow

jackets the multiple circle districts and this is cliff communities. they roll model the interacts and this is among the ethnics. every week day they're out on the street and downtown their patrolling until 10 o'clock at night and their engaging the public and sharing the city services. they love the event on third street and fifth valley e valley the project that was down in district 6 and our ambassadors often work with the interpreters to work with the outreach for

the city services like the 311 outreach and the try forward and scam education education and combine speak over 9 different languages. so there are members of the community they serve. most of our ambassadors live in the district they serve or their members of the san francisco community. some of former domestic violence victims and some still live in shelters and some have been in it trouble and very low income. but their >>well, defined program that can engage people that in turn can help them participate to the city's success. now my colleague is going to go over our assess compliance program >> thank you very much

supervisors for inviting us over as you know there are federal and state laws and a safety is important. as supervisor mar pointed out san francisco is a diverse that he we have over 1 hundred languages spoken here there are english, spanish and russian and others. and san francisco has about 13 percent of all households are challenged. i'll walk you through this we have a year around methodology and there's notices throughout

the year and finally we received the report and compile the data to present our report in march >> if i may. what does it mean to be dialog isolated. and they're not able to speak english very well. supervisor that means that they're basically in the age of over 14 doesn't speak english well and a if they have to assess police departments or frets and there's - they would not have any access to our cities services so i think that

by being isolated they don't have the same rights as others >> i'd like to walk you through our requirements. as i know our ordinance is set up to have a tier departments we have tier one and that's specifically in the ordinance and theirs 26 and they're the most public safety. two of the other departments are - both tier one and two have to knee with the full stent of the law >> how many. >> 26. >> and how many tier 2. >> everyone else. >> what's the balance. >> i would say we have about 82 tier departments. >> okay. thank you

thank you. >> and here's the key finding. those findings have been consistent throughout the year so a lot of them have been the same. in terms of the overall compliance we find that departments are making a good faith effort. i'd like to point out that our report really focuses on tier one data because it is they're the only departments that are mandated to provide a report and tier two are not required to do that so it's difficult for us to ascertain the data on the services their providing as a whole. although we have improvements they're still challenges and gaps