regional bodies participating there will be more thurmdz and high winds. even this past year they lead to flooding and property damage and also the safety of folks. but it's been a priority to make sure we're prepared for those types of sformz. we are within our departments working on the best methods to address issues but it's come to my attention as many baerments of varies buildings and many homes and the basements and in-law units tend to get flooded so it causes a horrible situations with molds

from those types of storms. every few years there 0 underground situations. i think the issues may become worse. the sewer openings are clogged so many correspondence get flooded and proper drainage of rainwater is a critical issue for the city as well. the last storm system in the city we saw the impacts on our neighborhood addresses the sewage promises can result from different levels of types of flooding and the debris blocking the drainage sometimes lead to some traffic danger as

intersections get flooded. in addition to ocean beach which is damaged at times erosion is another problem that is caused by storm with different levels of sand transfer from one area north to south or vice versa. strong high winds have common in san francisco and this year we had winds up to 75 miles per hour and trees become damaged and heavy damage to cars and homes and other properties and businesses. i i know on park boulevard there's been a number of trees and fulton as well.

but the measures are current been taken but based on those problems i think the hearing today will hopefully achieve 3 goals. the first one is the permit we understand our cities plan for storm response and we have the public works and department of public energy to talk about that. i think it's important to know which lead agency if there is one. i think the communities need to be aware who they should call for help if a tree falls. second i think it's important we work on strengthening our storm response system so hopefully, we'll hear about what the city is doing there as we expect for

extreme weather. it could corporate with other department of energy plans. and lastly, i think we need to collect for systematic data. so the representatives from the department of works and public works and public utilities commission are going to address those. so we have a gentleman from our department of public works. we have a a staff member here from the public utility commission.

i am going to call on the director from the department of public works >> okay. i'm with the department of public works and supervisor i'm the program manager for our energy response. so let me start out by saying i'm going to phone call focus on the respond and preparedness for responding to storms. the department of energy management will look at a board citywide view and in terms of the sewers exacerbates the public works about begin to address. we're going to go dribble and go border and border.

i'm going to start out by saying the public works and puc work together in response. we sort of work together and have for many, many years in terms of those activities. more recently, we formed that relationship into a written protocol so we have written protocols of what to say before and after the storm. and every year we modify it and update it bans our recent experience. so similar we responded to 8 hundred and 52 storm related calls like tree obstruction. we indoctrinated 3 thousand sandbags. so let me talk about the

protocol. it's to minimize the impact of the storm the rain and high wind on the public and to mitigate the infrastructure dangle. so the objectives we focused on was really to restore the passage ways by removing debris. the sxep we have it the protocol and equipment and things. we have certainly actions to take before the storm and we identify things before the storm and afterwards. let me talk about the planning piece of this is looking at the storm protocol and check list. we are look at the piling of the sandbags and coordination of public information.

so one of the major things like the supervisor mentioned t is getting the public to sweep up their leaves so they don't end up in the catch basin areas. so during the storms we've do our outreach. before the storm we conduct a prestorm planning meeting initially and look at the anticipated conditions of the storm. how much rain are we expecting and whether there are high tides. sometimes, people don't realize in a low tied situation the impact would be different than .

we will challenge phone number and look at t and look at the vablth of the resources and make a decision as to whether we anticipate opening up our department operational centers we may open up one or no one or both. before the storm begin we'll safer and trim tree limbs that maybe problematic. this will remind contractors to secure sites. during high winds we've experiences like skalg falling and so we'll do a little reminded to check out the site

and make sure everything is secure. during this storm we encourage everyone to call in and to use 311 so we centralize the information. so we're not duplicating or going to the same calls. so again, we encourage everyone to use 311. we'll send out a storm watch team and they'll go to airs that generally have past histories of flooding and they'll be monitoring. then we'll dispatch includes according to clear the catch basins or cut the trees up and remove the debris. in most cases dp w is clearing

the catch basins. so if we can't do it we'll get other downstairs to help. we'll notify the puc of the areas. we'll maybe have to have both agencies come together and kwopt through the structure. and then after the storm we like to conduct an after review of the event what happens and should we have done things better and we'll identify the gaps and make the improvements through the protocol depending upon what we if the and that's

about it for the response. my questions >> no thank you very much. >> thank you. >> the next speaker who's the executive assistant for the department of management. actually, i want to start with a question she mention the prestorm planning. how much time do we know before a large superfluous storm is a hitting i i know there have been storm warnings. i appreciate the opportunity to appear before you. i think there's two answers. i think we know every winter we're going to experience bad

storms and we work hard to educate the public because whether it's a stomp of heat wave or earthquake we have the planning that should happen everyday have 3 days of food and water and supplies. in terms of a bad storm we coordinate with another agency to keep close tabs on storms. we are getting the same information as your local weather man but here able to provided feedback. we don't have to wait to turn on the news but we work with other agencies to get the forgets and share that with city officials as well as with the public.

and that's what i'll talk about here is mostly how we share information. the public works and puc really have responded out in the streets. as the department of management we're the citywide coordinator. we coordinate with the our state partner and we'll do a series of confidence with them that can tell us what's happening is cal trans doing anything with the bridges, do we know anything about what the bridge district it doing or the of her district

and my agency the management department we lead conference calls to find out what we do to prepare for the storms. we coordinated a series of calls with the mta obviously they s have a large role police, fire and a rec and park. so where are the sandbags daibl available and what does puc expect in terms of the flooding. so we can make sure we're keeping i all informed and specifically in our districts. we also want to anticipate any

impact on the commute by employees if we expect high winds over the bridge we will encourage folks to make alternative planned. you mentioned the plans we do have a severe weather index. we have that on our website. whoo what kinds of -e talk about how we notify the pun and how we take care of debris remove and that's outlining all in detail here. so during the storm a couple of things we do

>> looks like your office also and other for the public's information the 72 hours.org is a site where you encourage the public. >> it's been award winning again, the idea behind the 72 hours we anticipate whether it's a storm or earthquake or what have you it maybe up to 3 days before first responders can get there so that website provides specific information on what kind of dismisses and how to handle utilities and that's a great site. so our next item we talk about what we do before the storm.

we have on position folks who carry a paternal and they monitor any activities throughout the city so if there's a traffic problem or a large trespassing tree falls or there is police activities or flooding the duty officer will monitor that and it goes out to the public. i want to mention 9-1-1 the department of office management does all the dispatch so if folks have a sewer lloyd into their basement or a car swept away always call 9-1-1. the cell phones calling 9-1-1 they go directly to dispatch and

work with the cell phone companies so if you call 9-1-1 we can answer the calls in 72 languages about half of our translations are spanish and then we have cantonese. i want to mention web o e.c. pblg and the other agencies record the information so we can seek reimbursement afterward and try to minimize the jeopardy fund. so how can folk get information. for city folks all our elected are signed up we make sure they get technicalitiess from us during a storm i highlighted things like major lloyd and

displaced persons. we are hear directly in the liaison officer who is me who would reach out to other folks. for the general public i want to highlight alert f s and for phone calls folks who were watching go to www. dot emergency organizing you can list our cell phone and we will came back you if there's a problem we'll send you a technicalities or e-mail and say avoid this area due to power outage you can sign up we don't share our information with anyone. we have a tweertd feed we see on

the right hand side of the slide you'll see your tweet. ross from the national weather services and the puc b will retreaty those out. we have sirens that are tested everyday at noon and a new program i want to highlight is wireless energy alerts. we have the capacity to do this now in a major catastrophe we can send information out in a cell phone. people are usually visitor and toughest and we can send the information to any cell phone. my last slide after the storm.

one of the systems for displaced persons we certainly employ this suppose it's a multiple family housing they were - the human services agency and public health as well as fire and police say what is the statute of this this what do we know about the language needs are have families or non-english speaking is the red cross helping them. some folks can house themselves of themselves others can't. we will put together an after action report to responder to the incident and incorporate lessons learned. lastly we've recover the funds.

after the storms in 2008 the pier was damaged and we were subsequently reimbursed and anything this is a high priority for us. sometimes that takes getting is called a disaster area to get reimbursement. i'm happy to respond to my questions >> i have one question i want to ask about equity in our approach to disastrous. i know that sue raised a question drawing from a great chart from one of our san francisco authorities whose where i live about relistens

even to third world countries who were facing accident brunt of sea level rise. but the lowest lying areas are generally where the poorest people live along pap smear street or chavez areas my guess is the poorest are there. do we have an approach to help those folks >> i can tell you that my department and even if agency shares the sent minded we're comment to because frankly after a drafr those are the folks who are going to need the help and

the city resources are going ton spent. it it is incumbent upon us to use appropriate language. in san francisco the outreach materials you mentioned 72 hours.org we make those available in chinese and russian and japanese. we do a lot of outreach through community meetings and we're happy to come and attend that the supervisors hold in their districts. and we work hard to do that. i think that during the immediate response when folks call 9-1-1 we try to encourage factories say the name of our language first so we can translate it. i want that's also going to be a

priority to us. i'll refer back to the work we do for fire post recovery. their usual in large fires. a lot of those folks are not english speaking so we work hard to coordinate those services >> just wondering in 1989 this quake. i realized then that when we need to reach out to institutions that serve kids california is in pretty good shape in responding a in a central office to respond for

the outreach and so forth and fortunately it wasn't when kids were in school at the time. but i realized that year after the quake happened what we didn't have was a way to reach out to two hundred to 3 hundred individual childcare centers that act dpintdly outside the school district. my he organization end up having to call to find out what happened. given that information or knowledge that the city really if respond very well to those orchestras and if it had been at a peak hour like 1 o'clock there

was no way to reach them have we corrected that >> i want there's two things. when it comes to the school district it's easier to coordinate with the san francisco district and my office works closely with them to make sure they have an energy plan. and on the childcare level it's chambering because there are so many individuals operations. i have two children and there is not really a central coordinator for childcare. over in the castro but membership in that it voluntary.

that's a challenge we can do more work on >> there are two orchestras in san francisco that pretty much work with the childcare the childcare centers and the base centers. >> sure. >> and it is possible to reach out to ultimatum because they have access to the businesses in san francisco. >> supervisor i think that's a great suggestion i'll be hoping hispanic to coordinate that. i live just down the street and my two years old daycare center for their headquarters and i'll follow-up with them and do some

better outreach in san francisco that's a great suggestion saw thank you very much ms. alden. the next speaker and i'll really glad our manager amelia is here. i want to thank tom for being here as well. mr. cruise. >> thank you. i'm with the public utilities commission. i want to after you've heard with dp w we support their work. i'd like to go through today why we flood and what we're doing long-term to prevent the flooding. san francisco has what we call a combined sewer system we capture both the typical