the news but we work with other agencies to get the forgets and share that with city officials as well as with the public. and that's what i'll talk about here is mostly how we share information. the public works and puc really have responded out in the streets. as the department of management we're the citywide coordinator. we coordinate with the our state partner and we'll do a series of confidence with them that can tell us what's happening is cal

trans doing anything with the bridges, do we know anything about what the bridge district it doing or the of her district and my agency the management department we lead conference calls to find out what we do to prepare for the storms. we coordinated a series of calls with the mta obviously they s have a large role police, fire and a rec and park. so where are the sandbags daibl available and what does puc expect in terms of the flooding.

so we can make sure we're keeping i all informed and specifically in our districts. we also want to anticipate any impact on the commute by employees if we expect high winds over the bridge we will encourage folks to make alternative planned. you mentioned the plans we do have a severe weather index. we have that on our website. whoo what kinds of - we talk about how we notify the pun and

how we take care of debris remove and that's outlining all in detail here. so during the storm a couple of things we do >> it looks like your office also and other for the public's information the 72 hours.org is a site where you encourage the public. >> it's been award winning again, the idea behind the 72 hours we anticipate whether it's a storm or earthquake or what have you it maybe up to 3 days before first responders can get there so that website provides specific information on what kind of dismisses and how to

handle utilities and that's a great site. so our next item we talk about what we do before the storm. we have on position folks who carry a paternal and they monitor any activities throughout the city so if there's a traffic problem or a large trespassing tree falls or there is police activities or flooding the duty officer will monitor that and it goes out to the public. i want to mention 9-1-1 the department of office management does all the dispatch so if folks have a sewer lloyd into their basement or a car swept

away always call 9-1-1. the cell phones calling 9-1-1 they go directly to dispatch and work with the cell phone companies so if you call 9-1-1 we can answer the calls in 72 languages about half of our translations are spanish and then we have cantonese. i want to mention web o e.c. pblg and the other agencies record the information so we can seek reimbursement afterward and try to minimize the jeopardy fund. so how can folk get information. for city folks all our elected

are signed up we make sure they get technicalitiess from us during a storm i highlighted things like major lloyd and displaced persons. we are hear directly in the liaison officer who is me who would reach out to other folks. for the general public i want to highlight alert f s and for phone calls folks who were watching go to www. dot emergency organizing you can list our cell phone and we will came back you if there's a problem we'll send you a technicalities or e-mail and say avoid this area due to power

outage you can sign up we don't share our information with anyone. we have a tweertd feed we see on the right hand side of the slide you'll see your tweet. ross from the national weather services and the puc b will retreaty those out. we have sirens that are tested everyday at noon and a new program i want to highlight is wireless energy alerts. we have the capacity to do this now in a major catastrophe we can send information out in a

cell phone. people are usually visitor and toughest and we can send the information to any cell phone. my last slide after the storm. one of the systems for displaced persons we certainly employ this suppose it's a multiple family housing they were - the human services agency and public health as well as fire and police say what is the statute of this this what do we know about the language needs are have families or non-english speaking is the red cross helping them. some folks can house themselves of themselves others can't. we will put together an after

action report to responder to the incident and incorporate lessons learned. lastly we've recover the funds. after the storms in 2008 the pier was damaged and we were subsequently reimbursed and anything this is a high priority for us. sometimes that takes getting is called a disaster area to get reimbursement. i'm happy to respond to my questions >> i have one question i want to ask about equity in our approach to disastrous. i know that sue raised a question drawing from a great

chart from one of our san francisco authorities whose where i live about relistens even to third world countries who were facing accident brunt of sea level rise. but the lowest lying areas are generally where the poorest people live along pap smear street or chavez areas my guess is the poorest are there. do we have an approach to help those folks >> i can tell you that my department and even if agency shares the sent minded we're

comment to because frankly after a drafr those are the folks who are going to need the help and the city resources are going ton spent. it it is incumbent upon us to use appropriate language. in san francisco the outreach materials you mentioned 72 hours.org we make those available in chinese and russian and japanese. we do a lot of outreach through community meetings and we're happy to come and attend that the supervisors hold in their districts. and we work hard to do that. i think that during the immediate response when folks

call 9-1-1 we try to encourage factories say the name of our language first so we can translate it. i want that's also going to be a priority to us. i'll refer back to the work we do for fire post recovery. their usual in large fires. a lot of those folks are not english speaking so we work hard to coordinate those services >> just wondering in 1989 this quake. i realized then that when we need to reach out to

institutions that serve kids california is in pretty good shape in responding a in a central office to respond for the outreach and so forth and fortunately it wasn't when kids were in school at the time. but i realized that year after the quake happened what we didn't have was a way to reach out to two hundred to 3 hundred individual childcare centers that act dpintdly outside the school district. my he organization end up having to call to find out what happened. given that information or

knowledge that the city really if respond very well to those orchestras and if it had been at a peak hour like 1 o'clock there was no way to reach them have we corrected that >> i want there's two things. when it comes to the school district it's easier to coordinate with the san francisco district and my office works closely with them to make sure they have an energy plan. and on the childcare level it's chambering because there are so many individuals operations. i have two children and there is not really a central coordinator

for childcare. over in the castro but membership in that it voluntary. that's a challenge we can do more work on >> there are two orchestras in san francisco that pretty much work with the childcare the childcare centers and the base centers. >> sure. >> and it is possible to reach out to ultimatum because they have access to the businesses in san francisco. >> supervisor i think that's a great suggestion i'll be hoping hispanic to coordinate that. i live just down the street and

my two years old daycare center for their headquarters and i'll follow-up with them and do some better outreach in san francisco that's a great suggestion saw thank you very much ms. alden. the next speaker and i'll really glad our manager amelia is here. i want to thank tom for being here as well. mr. cruise. >> thank you. i'm with the public utilities commission. i want to after you've heard with dp w we support their work. i'd like to go through today why we flood and what we're doing

long-term to prevent the flooding. san francisco has what we call a combined sewer system we capture both the typical sewer system as well as storm water into one correction and treat it at one location. this particular system has environmental benefits we catch 1 hundred percent of the rainfall and treat it as long as we can handle the volume. this is very rare many in the country do have this. to give you a sense of the capacitate we have in a storm where we had full capacity we'll handle 5 hundred and 55 million gallons of water a day. and when we exceed that capacity we can store many, many more

millions of gallons of water. so we exceed 5 hundred and 72 millions of gallons of water in one storm. overall we have our ocean >> treatment plant that plant handle 65 million gallons of water. on the bay side that's a wet water only facility but in the storm that kicks in and can handle 1 hundred and 52 millions. on the south east plant can handle 2 hundred and 50 million gallons in the event of 0 storm and other facilities. even with a captain we run into situations where the storm

exceeds our ability to process. we have on average about 10 disasters per year where the storm is so great we can't handle the problem so it goes into the bay. we're within our requirement. when this water is discharged it goes through collection system it allows the human waste to settle down to the bottom and the cups and things move to the top. it's 85 to 95 percent storm water. i have a video and you can see the water is fairly clear it's

mostly storm water. your overall system is quite alleged. in fact, with the south bend it's over 60-year-old apparently, you relevance passed a temp which allows us to move into the replacement of this familiarity. additionally we have over one through miles of sewer under the streets first year 60 percent of our plants are over 70-year-old. that sewer was built in 1928 so when it sewer fails the pedestrian system it impacts the neighborhood.

thank you for swivel addressing that. as part of the pucs particular item the puc historically has changed 4 miles of sewer per year. we're now up to 12 miles per year and next year we'll carry on at 15 millions per year until it's finished. >> the - what's the total length of the system. >> there's 10 though miles. >> we're going characterizing storm changed. this is the king tied and represents the highest tied of the year. we had the bay coming over the

seawall intruding. through the 19 north side we never had the bay rise reaching the disagree points. recently, we had a telephone month period it happened 7 times so we're going clearly seeing the bay rising. in addition to creating capacity impacts it introduces saltwater into our system 1928 we run a bio system and the introduction of saltwater creates impacts there as well. so climate change we're focused on. additionally we manage the design storm. for example, a 5 year storm is a maximum storm to hit arrest we

have experienced in san francisco since 2009 we've had 3, 5 year storm and one 10 year storm and one 25 year storm just in 2009. you can see the climate changes we may have to change our practices because of the high frequencies of storms. finally i'd like to say what are we doing to anytime misses flooding in the future. we have our puc program. they are going to use $307 million. given the fact we manage public power and wait water we had to

prioritize. drinking the water was our major priority so we're going already into the budget. we're creating a service water districts all the way from one community to san francisco. we move water over 3 hundred thousand miles. we're now shift so what the priority of the wastewater side. we don't want to take the traditional murders wire looking at green sfra infrastructure. the ability to bring in non-traditional 70 san procedures to help with the ultimate goal of having the klein it environment possible.

before we embarked on this the commission set goals first year those goals not only set the perimeters of the entire program but speak to regulatory compliance and to environmental stewardship. in fact, every project we push will go through a trip i will line benefit on all the intakz of living in san francisco to make sure it optimized the suretyship and regulatory xhooipz and a long term maintenance. in the first phase which is 2 had the $7 million we're going to be focusing on the storm water and the flooding issues we face. in fact we'll be spend $412 million in the first phase on storm water management

projects. what is important for san francisco is that the nature top grateful while they make a beautiful place to live wreak havoc. you can see the watersheds and they have a nature low points and as san francisco was build up the top grateful was not changed and still are the point where water will gravity to. we're going to look at the the green sfroo infrastructure will help us handle storm water without having to move the water into our system therefore reducing flooding. for example, the green gateway we have currently the intersection of myths and

valencia are at an odd level. the plan t so to reangle it and bring in all accident all sections and try to introduce pavements. we believe in each of those watersheds we'll capture millions of goodness a year and move the rain through the soil and let it move into the water table and filter accident storm water. and additionally i asked about how many time we have to prepare. we are - we've just gotten permission for an advanced water system. putting in one new radar system

up in the bay area which covers a blind sfot o spot in storm detection. it will give us more lead time to when the storms are coming in and it will allow us to be better prepared. we'll have another one on the south side of the city to look at the storm which will allow us to know which parts of the city are getting the most rain. it does not will be sent to the computer in kangaroo and we'll have the most advanced rain detection system in the country.

in addition to the infrastructure side you pasdz the storm water management policy. this is impacting any policy that distributors 5 thousand square feet whether a public or private managed project it will manage the water open site to reduce the demand on our exist system which will reduce flooding. additionally we have projects in waurps and we're working with the school district on some of those projects. we created this project and we've given away $70,000 in grant in order to create for conservatism and since then people have harvested many gallons of water.

additionally in 2009 we created an advanced program and awarded $1 million in grants to have more programs like sclaipz and again trying the to reduce the amount of water that is channeled into the system that were san francisco is the only utility throughout the city that is investing this type of capita. that is not currently under a consent decree other cities are being forced to throw the government. san francisco decades ago had it's on vision and we're continuing to invest with our support. i also said like to acknowledge the hard work of the