wanted to build on something that wilson said, i had the pleasure of attending the lion's club meeting last week in china town where our council member harriet wong was promoted to the role as president and it was a really great community to see how the people came together in support the harriet and i was happy to have been there. so this concluding my portion of the director's report and i like to ask heather kettle, our coordinator to give us her reports and complaints that our office have heard over the last 12 months. thank you heather. >> good afternoon council. in the past two months our office received 223 inquires, 91 percent were from the public and 9 percent of these inquires

were from city departments. our office provided information and referrals forle 8 percent of these contacts and provided technical assistance for 33 percent of these contacts and conducted service request for 70 percent. the topics of -- it was about disability accommodations and housing, businesses, education and employment. contacts also requested information about affordable housing, benefits and employment resources. we received reports about management and housing authority building, not providing reasonable accommodations to people with disabilities. we received complaints regarding bed bug fes tags. and people wanted to dispute their parking tickets.

we received 5 ada complaints and in june we received 7. it's features related to elevateers breaking down and a need of re-- repairs right away. pair transit quality of service issues and reported late pick ups. in may we received five request while in june we received one request. received four request for an accommodations in june and no request in may. the request for accommodations involved a request for a blue phone parking space to be installed near an individual's place of employment. the installation of the times pedestrian signal to replace a push button, assistance with filing a reasonable accommodation request with management to accommodate an individual's environmental sensitivities. and the installation of a bus shelter and benches at many

stops for an individual who isn't able to stand for an extended period of time. and joanne will discuss the policy measures related to this case and the details about the complaints. thank you. >> thank you heather. good afternoon council members. my report is actually a very brief update on the status of the lift. and the entrance of city hall. as you you have been reading in your welcome, city hall passenger lift, wheelchair lift has been october of service since -- it has been out of service since october which is longer than we anticipated. after five

different repairs and service calls s during 2012 the lift was taken out of service because it was -- it had a useful life. and then it has begun the process of bidding and securing a contractor for a full replacement of the equipment. now, for those of you who may not be familiar with wheelchair platform lift, they are specific manufacturers and only a few of them are located in other state. so this bidding process became lengthy. but it's all ending in good news. a bid has been selected. a contractor has

been -- we anticipate it to be operational by the end of september. so i wanted to give you a status update and also because our office stage for the full renovation of this and something in the area of about $70,000. not including the previous repairs. so now that this part is done, it's my great pleasure to introduce to you another one of our interns. when the mayor lee made a call to city department at the beginning of the summer to hire youth. san francisco, high school youth. our office responded with the opportunity to mentor and provide work experience for a young person

from the community. and so williams who some of you have met in our last meeting joins our office and i've asked her as part of our internship with us to give you a report. can i call immunual. thank you. >> hello, council members. so i'm iman williams and i'm an intern at the mayor's office of disability. a few things about myself. i'm interested in pediatric nursing and cosmology and i'm an incoming senior so some of the hobbies i like to do are dancing so i've been dancing sense 5th grade and i

like ride by bike and write poetry on my town time and i'm apart of my school's performing arts which is all types of dancing and i found out about the internship availability through youth works. and i'm enjoying my time here. while being an intern i've learned about different ways of thinking about disability. i have learned about the medical and social models. the medical says disability is not normal and the disability resides in the individual. the social model says that society is the one that has to change so that the individual has an opportunity to live in the community. i personally believe that the key to living life with a disability is so comfortable in the community and feel as if you have control of your own life. so i was

asked to give a report on something that is connected to me relating disabilities and what i've learned so far at the mayor's office disability. since i'm passionate about dancing, i did a report on action dance company which is a group that incorporates dances with and without disabilities. so access dance company is a dance studio incorporates people with and without disabilities in practices and performances. there are classes for adults and children alike. many of the kids classes include educating young people about disability and access. by studying about this company, i see how it connects to the ada and the decision which allows people with disabilities to live in community settings instead of institutions. therefore, in order for dances with disabilities to perform and practice they must have the following. so a place to live

that's in the community of the studio, and access to personal assistance, services like someone to get them out of bed if needed, and transportation to and from practice and performances. a fun fact about access dance academy was that they performed on "so you think you can dance." and access dance company have been equal opportunity for people with disabilities to do what they love and fulfill their passion for dancing. at access dance company, your physical disabilities don't defined how this takes on. i like to thank you forgiving me the opportunity to present to you and i'll be happy to answer any questions you may have. >> thank you. council members are there any questions? staff?

>> i don't have a question. i just have a comment. i congratulate you on your presentation stepping up before us, learned a lot about you and your passion and what you've learned working through mod. and i wanted to ask you, you said you've been dancing since you were 5th -- >> 5 grade. >> what do you enjoy the most and what style? >> probably modern dancing just because you can put your spin on it and it is a good way to express yourself really. >> and the second question since you've been interning in the mayor's office with disability, how would you say your perspective has changed with the knowledge you've learned on disability issues? >> so when i first came all i knew was the blue parking

spaces. that's about it. but i learned more of the medical and social influences on it and just more on the political side and helping people out in a better way than just directing them to places that are accessible. >> thank you and it's a pleasure to have you? >> thank you. >> chip. >> hi, iman. >> hi. >> i want to thank you for your presentation too and also for your willingness to help out on an important issue. you're working with an incredible staff and lots of experience and knowledge and so i encourage you to pick their brains and find out more. they're very politically estute. when appropriate through the chair, i had some

questions for the director's report. may i do those now or after we comment with iman? this is all kind of -- >> i would suggest after iman finishes and happy to answer any questions you have. >> thank you. >> iman, welcome and congratulations. >> thank you. >> we're very privileged to have you and your perspective from a youth perspective. and i know it's going to be a challenge at some times but we're here to help you. thank you so much. >> you're welcome. >> thank you so much. thank you council members. i just want to say take it back to high school and tell your high school friends, start a support

group and then educate them, please. thank you very much. is that it? >> to the chair if i can make one last comment. i heard council member ksotanian mention -- i'm tongue tied today, i heard you mention the word "privilege" and we feel privileged we've had you in our office the last few weeks and if the other students are anything like you, you want you to spread the word and we want more just like you because its been wonderful working with you and thank you for your report today. i feel like i learned something more about access and i'm going to check them out again soon. thanks. >> thank you. >> thank you very much. if i

may >> about the better market street, i had questions. which streets are affected? >> that's a good question. because better market street plan runs from octavia street to the embark area. >> all of that traffic on market street will not be allowed. >> i actually can't answer that question. i suspect that maybe octavia to van ness are be private car accessible and i'm sorry i don't have the precise answer. >> if we move buses to market street, will people be allowed to make left-hand turns on mission then because of the inability to get to market and the businesses there. >> that's also a good question. i think that level of detail actually comes a little further

down the line during the design process where the traffic engineers get involved. i haven't heard that specifically mentioned yet, but that's a good comment that i can take back. >> please. are there going to be accommodating area with seating disbursed along market street. >> on my briefing on better market street, i didn't talk about the full complement of features that will be provided on market because i focused on the disability issues. it's about imagining a street where people spend time and not just a place where they ride through on a bus and so in the area that would be between the face of the curb and various locations anywhere from 7 to 12 feet toward the sidewalk, it's

going to be what we call an activity zone or furnishing zone or cafe zone where you'll see tables and chairs and amenities that really encourage people to stop to sit down and to interact. >> thank you. >> you bet. >> tatiana. >> excuse me. i wanted to address something also about the market street. and i don't know how we can do it, i have some ideas but -- we're going to have a lot of people who are elderly and disabled who like to keep their independence, but sometimes there may not be a

place for them to park there it would be, and they don't have the strength to walk distances and it maybe not good to our city too, so i'm concerned about our well-being. >> good observation councilwoman. so all of the three options would still allow for taxis and peri transit and also vehicles with plaqueers to be able to drop off pedestrian on market street so you would still have that vehicle relationship to market street. >> i'm just thinking that some people may bring their car and that's another thing that we have to allow them to have that independence. >> it's a very good point. parking is a level of independence. you're absolutely right.

>> okay. thank you carla, heather, joanna and iman. >> we have a report from the department of building inspection and senior and disability action on the implementation of the single room occupancy grab bar ordinance. presentation is by rosemary bosque, chief housing inspector and tony robles senior and disability action. >> good afternoon council members. >> grab bars being installed in the bathroom of residential hotels begins with the introduction in the legislation of october of last year by supervise mar and i'm happy to report that currently the property owners have been active in pulling permits to install these grab bars to minimize the amount of

traumatic injury that can occur in the bathrooms and the residential hotels. there's a lot of individuals that had influence in allowing this to occur, supervisor mar had a great amount of advocacy to assist him with introducing this legislation and i'm sure tony will speak to that in a moment. the one thing i do want to indicate is that the department of building inspection felt strongly about implementing this ordinance that when it come came to the building inspection, they took a move that i haven't heard them say in many years and that is they waived the permit fees for the first 60 days to encourage the operators of residential hotels to file these permits to get the grab bars installed as soon as possible. and with that, i'm pleased to report of approximately 500 buildings that will be -- that are sublt

to the ordinance in question, we have 170 permits that have been filed and that doesn't even include those buildings that already had grab bars installed prior to the adoption of the ordinance. the ordinance went into affect in april of this year and the property owners had until june 4th to be able to apply for the permit where the department fees were waived and they were left with a nominal fee. they would have done that as well. so now what is happening is as we speak, we'll processing permits. and i processed one yesterday. so they're coming into the department everyday to have the grab bars installed. that's only part of the picture. we could not have gotten anywhere near here as far as what we're doing without the help of carla johnson and her office as far as creating

that wonderful informational manual that was included, a mailer we sent out. it's on our website. we give it out as much as possible and giving it out at the counter. we have our outreach contractors giving it out and it includes our -- collaboratives. and they are aware and i'm constantly in contact with them on any problems they may have as far as taking out the permit. so you're probably all familiar with the wonderful job that carla's group did putting this together with photos and materials and any question that a property owner or operator could think of asking. they covered most of it, at least 99.9 percent of that. we get to come up with a survey and i have the housing inspectors to go out and there and take

photos and give carla information so they can prop out what we're going to see. we continue the outreach and to encourage the property owners to put these in and also that is also included attending the senior and disability action monthly meeting. we have supervisor mar here for the building inspection commission who may want to say something about that. he's been supportive of this and he's been attending those meeting and i will let you know that the housing inspectors as they're constantly in the residential hotels on a day to day basis, we're seeing the grab bars installed and if you see any problems then we're work with the property owner and the building inspector to make sure we continue this progress so when september 4th comes, which is the compliance day, we want to have as many as of these installed as possible.

if we do need to do code enforcement, we'll start that at in particular point in time, but we push the outreach and making sure the information is out there. we do troubleshooting when somebody's trying to file a permit if submission comes. if there is an ongoing code enforcement action from the property, we do not let that stop the issue of this permit. i don't have too much top add, but i know mr. mar may have comments on that as well. >> thank you. good afternoon, council members. i'm the vice president and we don't like to waive fees because our department is totally self sufficient. we don't get anything from the general funds. all of our staff is it paid totally from the fees we collect. we were happy to waive these fees because we think that it was an important

issue but i wanted to share that this program has been, i feel, the most successful fee waiver we've done with over 100 plus permits being applied for already. mainly because of the partnership we had with the disability community, with the senior action network because people did the outreach. a lot of times we get approached by the board of supervisors, the mayor's office saying we should waive fees because it's small business month and they want to do some work on their businesses and we waive the fees for a month and we get three applications for a permit. how many permits did we get rosemary? almost 150 permits and that's because the collaboratives, the people you work with went out there and did the outreach. so i really think that if anything, i want to commend people here for

those partnerships and we're happy to waive the fees even though we're going to probably pay for it later when we go to our budget and the followup and i said this at the scene yore meeting and we want to make sure the bars are in and done right. so we look forward to that followup too, so with that that's all i have to say. thank you. >> any questions for either rosemary or i, we'll be happy to discuss it further. >> chip. >> i have a question for rosemary. you said, i believe you said 170 grab bars have been i stalled? 170 permits. >> many more grab bars than that. >> okay. so what percentage do you an -- anticipate and

enforce. some -- >> the compliance day is early september so we're keeping the momentum so we get as many permits filled so in september -- we have inspections occurring as we speak, as we get close to september, then we will start assessing who is not in compliance and begin the code enforcement process at that point in time. >> thank you. i understand now. >> to the chair also, i was wondering if tony robles is in the audience. he was one of the speakers. i would suggest that you want to hear what he has to say before you switch to public comment. >> thank you. >> is tony robles here? no

>> he may have stepped outside. i can't see past the podium, but thank you. >> thank you. he was here earlier, i do know that. >> if we can come back. >> public comment. >> good afternoon counsel council, my name is cd johnson. i did the collaborative and private hotel organizers, one of the things we do is we go out and we educate the managers and owners about what the grab bar laws are about and why it's important that they need to do it and also encourage them to also to apply for those waive fees so our second thing is for us to find out who has the bars, who complied and who didn't comply and come back

with a report and closely work with the two people who were just up here. so i'm kind of happy because i'm disabled myself. i suffer with diabetes and it's hard for me to stand up for long periods of time when i'm in the shower so this helps me so i'm behind this and definitely going to look forward working more closely and making sure that this happens. thank you. >> thank you. this is public comment. anyone else who would like to public comment? is the other presenter here or no. >> i don't see too many. he was here a few minutes ago. if the item passes, it passes. i was wondering if i can make one

final comment. i appreciate hearing the kind words from boski about the grab bar manual, but i wanted to direct the good will where it should go which is everybody at the mayor's office under disability helped out on this project. i may have been the name, but john put a lot of that effort and really shepparded this through the different drafting stages and joanna gave me fabulous feedback on how to format it so it was one of those team efforts that he i want the team to get credit for. >> thank you. and they are important you guys. for real. those grab bars are important. i've noticed that. i need one in my house. can you all bring it to the houses? no. okay. seeing that there is no public

comment, we're going to take a 10 minute break here and >> thank you very much. thank you everyone for those presentations in the beginning. we really appreciate you guys time and taking the time to come to the council. welcome back everyone. let's get started on the second half of our meeting. so next up we have action team number 7 of discussion and possible action item adopt in a resolution regarding guiding principles for the construction and affordable housing for seniors and people with disabilities. and