pretty basic electronic dispatching systems and finally as we review the dispatch service sections of our transportation code, we realize that there is no clarity or specificity around the transfer ability of the service and because we get the request to transfer these permits, we want to make sure they are clear and uniform with the color scheme trfr ability that we have in another section. the effect of this would be to remove dispatch service permits from service if they are not performing a dispatch function. you will see there is legislation to give these performers to bring their levels up. the ultimate standard would be until 2015. this is a dispatch service

responsiveness to the public and we want to buy reducing passenger frustration related to calling ineffective dispatch service and improve the service in order to compete with other forms of transportation and i would also want to let you know that these numbers will include e hail dispatch request. we are not just talking about phone calls for service, we are talking about service through an electronic hail. the point here at the end of the day is that a person who wants a taxi to respond to their particular location should be able to have some reasonable assurance of this success of that request. >> thank you. >> members have questions. now we'll hear from mbs of the

public. >> mr. toronto? >> hi. good afternoon. sorry we are missing two more directors to hear this issue. remember this is related to passengers service. this is not related to who makes more money or dispatch. this is about meeting the customer and passenger demands. i want to point out to you, i would like to get a copy of that. it was great that you showed that. you know the royal dispatch had better performance than the checker. you have to check that. it's not rule about how many tax easy. if there is a rule about few tax easy. it can't affect performance unless you have drivers that are committed to taking care of the calls. also there is associated problems about this. dispatch was used

to also determine how many of the specialized medallions you got. there were some -- i would like to say, i would like to challenge the way this was done. the person who handled this gave medallions to some people who have very few cabs but were rewarded even though performance was not very well done. there is royal citywide dispatch, is a dispatch company. there is some confusion about it. most of the calls get transfers to flywheel which in closing, i want to say, flywheel is fantastic. the drivers get the text message about the payments. i want to go back and say that you need to rev it the issue about having one app for the whole industry that everybody uses so that everybody is on board. so the technology that people don't have smartphones can also

somehow use it because the mobile helps. i have gotten a number of calls. it's very very good. i appreciate it that you revisit this issue as part of this process. >> peter jacob. >> good afternoon. i have some serious concerns about this proep. in general i think it's okay. but my first and biggest concern is that it lumps together a bus service with the other companies affiliated with the dispatch service. we have five other companies that are beneath us, if they want to accept more medallions under their companies, we can't say no. we wouldn't want to say no. that would put a lot of pressure on our dispatch service to produce additional calls which we may not have. we are taking on the responsibilities and punishment

for not following these standards but we don't have the pift or control over how many cars we have on our company. i don't think anybody wants that. also i believe the numbers are too high. i know they are gradually introduced. but at the end, we are going to have to have a lot more calls and that's a time when calls over all are coming down, not going up with competition from everything else. these calls are reducing, not increase. weithorn -- with competition is great, we don't have enough business to transact. i think the numbers should be revisited after the first benchmark and i think we need to be careful about creating oligopoly -- in

our district. that these are really just for show. we don't want to create a situation where only the top two or they dispatch companies can survive. thank you. >> jacob mazel. >> good afternoon, members of the board. jacob mazel. i have a 3-dimensional wheel on this matter as a manager and taxi driver. this is 2013. the e is going to be a last cause and even though i agree that it

should be in case in quality, we look eight -- at it differently, i see no proposed amendment or policy anywhere in the country or the world. there is a reason why apps are successful because they are business model. they ensure their drivers will get paid. if someone is calling tr san francisco, the driver who is accepting, knows that one way or another her or she is going to get paid. another thing i want to point out to you is in a business model our dispatching pyramid is in total

part of our structure. we can't separate from the dispatching license. we provide transportation service from a-z. we invest our own money. there is never going to be enough taxis for all the time. you can't concentrate all the caps, -- cabs, all the medallions in the hands of few. please keep in mind we are competing with thousands. >> john wailey. good afternoon, i'm an attorney here. the minimum dispatch service standards aren't fair because they favor the three largest and older. companies, yellow,

lux or and desoto. 75 percent of the san francisco taxi business is street hals. only 25 percent is dispatch service. on the average each cab in san francisco will have 15 hals a day. according to the sfmta data, the largest companies receive 80 percent of the dispatch service request because they have a brand and they have been in business for 60 years and have relationships where they provide vouchers to ensure service. the other san francisco taxi cab companies which hold about 50 percent of the taxicabs provide 20 percent of the dispatch service. these other taxicab companies cannot

provide depleted dispatch service request each day because the business won't support it. in fact there is competition from lefts, side cars, the other ones you have heard about. that takes away the ability to get a dispatch service request. in addition, these san francisco taxi cab companies can't stop people from flagging down cards. we urge the mta is implementing a centralized dispatch service called electronic taxi access. i'm told it's going to be about six months. at that point we'll have a level playing field. all of the companies will participate and we don't have to worry about favoring three companies against the rest. thank you. hansen kim. director

of the total cab. the reason the major companies have built this is because it's invested in technology and services that other dispatch companies have not done. the three major companies have digital dispatch systems, with gps and closest vehicle goes to the order and subsidized vouchers and promotion. the fact is we do a disservice to provide by name. the fact is dispatching if san francisco traditionally has been no financial incentive to create better service to the public. the taxi industry in san francisco is a leasing business. so if you basically have a shortage of taxi cabs which we had for many years you can lease out your cabs to drivers. there is no incentive to pick up the neighborhoods

and transit calls and so forth. as we put the out more medallions and taxi cabs now it's essential to provide towards your drivers and invest in those services and companies that have invested in those technologies. the fact is we must create a high standard so every dispatch is substantive and has lots of orders and whatever dispatch service their with, there are orders for them. the public is better served. the fact is, this is long over due. as a matter of fact, my personal opinion, i don't think it's aggressive enough. this must go forward as quickly as possible so we can make sure that ever dispatch company add hears to a standard of service so the taxi industry the competitive and reliable and we can compete.

>> anyone else care to address the board? >> good afternoon, mark grub erg. i failed to speak earlier. i do have some concerns and i understand the object of this. i support the concept of the idea of getting everybody on workable dispatch systems. green cab first of all i should say i'm very proud of the fact that we provide a disproportionate amount of dispatch. in the last two dispatch surveys the mta did of all the cab companies we came

in first and second in respect of all the companies despite the fact that we are with the citywide service with somewhat less of volume of calls with the larger companies. yellow and luxor and desoto. we have a steeper hill to climb and we've climbed it. my concern is that a company like citywide dispatch which is doing, i think a good job in providing service to the public, is nonetheless going to be heavily impacted by this because among the requirements are that there be a digital computerized system in place. it's going to be hard for them to meet that requirement especially on a short lease which i think is february 2014. reason being while we all have computer

carts in our cab, that equipment difference from company to company. i don't think it would be possible for citywide to dispatch green cab for instance. i'm not worried about green cab because we can always find a home. >> thank you, anyone else care to address the board on this subject? seeing none. what is your question? >> i have a question. thanks for the report. i just want to, a couple of speakers brought up this idea that the call volume was dropping and this again migration. i see the language in here that is verifiable dispatch request and language to calls specifically. i'm wondering if this legislation can accommodate both?

>> the intention is that we understand that a lot of dispatch request are going to be moving from a traditional telephone request to a smartphone e hail and the company should get credit for any smartphone e hail that it's completed. that would be true of anything that is completed through flywheel or taxi magic. at this point we don't have data coming from over taxi. that will be in the future. i don't know what future players will be herement i think you will see over the next couple of months that we ahead towards the direction that we try to bring that data from smat phones into our taxi system so we can credit those e hals. >> do you main addressing the point that one of the speakers say we should wait for this app where we have more of a unified situation. i'm just curious? >> i think the direction we are moving in is definitely trying to address the public's

interest in being able to secure transportation when they want transportation, on demand, point to point transportation is what taxi service offers and we want to give the public a great are confidence when they are able to get that transportation when they want it. i think that, that is the reason why we've seen a lot of the market share go to other services. i would really not want to wait any longer because the longer we wait, the more people are frustrated by taxi dispatch and try alt ernative means to securing transportation. >> one last question. in the report you referenced that this eliminates the requirement for a dispatch service to call for alternative modes for a wheelchair ramp taxi request and that will be addressed in other upcoming legislation. i'm wondering what the timeframe is on that?

>> we expect to bring up ramp accommodation to the board meeting on october 29th. >> thank you. it will be in early november. >> anybody else? >> i move. >> all in favor say, "aye". >> aye. thank you very much. >> item 17, discussion and vote as to conduct a closed section. >> move. second. >> all in favor say, "aye". >> aye. >> we shall be in clos> >> okay mta board of directors met to discuss the with

the city attorney. the board voted to settle the case. and took no actions 19 will be a motion to disclose or not disclose to information discussed? >> vote not to disclose. >> all in favor say, "aye". >> aye. >> you can now return to item 19. >> we'll revisit this item. we'll do more outreach. >> directors, that concludes the business before you today. >> sounds good. >> >> >>

>> i understand the mayor is on a tight schedule. i would like mr. mayor to come up, please and say a few words. thank you. >> thank you. officer monroe. good evening, everyone. this is a really happy occasion, and i did when chief suhr notified me that this would be happ happening. i wanted to be sure i put in time to come before you for a brief moment and share my appreciation for the police force. to the commissioners and president mazzucco and the commission, and to the staff and awardees tonight. i know there is 41 of you out there with family and friends. but i want to say to the 2,000

sworn men and women in the san francisco police force. i am very proud of you, and as hard as i work, i know there are people that work harder than i, and i don't put my life on the line every day when i go out there. but for a world-class city to have this status as one of the best cities to live in, and work in and visit. you have to have a police force that rises to world-class standards. and the san francisco police department is world-class standard. tonight with the recognition of the medals of valor, we continue, i think, a very important culture. a culture that is measured by the performance of its officers and those who tonight exceed that standard in every way. and you know, it's kind of hard for me to get to know everyone

up to 2,000 officers that work in our police department. i do see the results though. and i don't think we could have landed the bid for the super bowl hosting 50 without a world class department. we could not have landed the americus cup in san francisco, without the signaling of the best police department in the country. we could not have landed so many of these world-class events and continue the pride of being one of the fastest recovering cities in all of our country without a good police force. and so i made it a point tonight to come here and to let you know, i may not know each of the officers allegiance to your favorite baseball team or favorite football team or favorite basketball team. but i will before i am done.

because i do know that we share in common the success of this city. i know that on a daily basis, whether you are walking the neighborhoods of south of market or tenderloin and bay-view or any number of neighborhoods, you are doing the best you can. you are looking out for people. and i know that as the mayor of this city, we also got your back covered as well. because we don't have each other back's covered, we don't have the trust that we need to have to move forward in this city. i want to say thank you to each of the 2,000 men and women that serve in this police department. the commission. the commanding staff. the police officer's association that works closely with all of us as well. and not only thank you to all of you, but tonight for those who have earned the medal of valor. you know it's important to have these events because the

particular event that caused the bravery to occur, are no longer on the front pages of our newspapers. but they are in our memories. in the men and women, the people you work alongside. the family and friends and commissioners, they know who you are. and the rest of the city, 26,000 people that work for this city, we also know who has put themselves on the line to save others, to bring more efficiencies to the city, to bring pride and who you tutor, the kids, the extra time it takes to get at-risk youth to turn their heads. and to make a pause and suggest a better life. the extra hours that the officers put in, all of you, i see that every day. and i know there is results. in fact if you look at the numbers today, knock on wood -- we are still at the historic

time of low homicides in the city, we want to keep it that way, we want to keep the success going. thank you for your mayor, i want you to know that i am a grateful mayor to this police force and to all the people that serve it. and tonight i celebrate with you the recipients of the medals of valor to know that i appreciate the extra effort that its taken for you to get this award and recognition. i am proud of you, not only as officers and employees of the city. but proud of you being our city's heroes tonight. congratulations and thank you very much. [applause]

- >> good morning. i want to thank everybody for being here. obviously i want to introduce the people the mayor, mayor ed lee the attorney general for california and representing sf city ron. it was about a year ago many of i were here and we're going to keep the san francisco below pollens or police officers on the field longer and a want to thank the folks for making that happen the pilot didn't that end up being the dies we were looking for it was too big and costly which was on the downside

but we found the perfect dies and it paid humanely benefits during the world series and the playoffs with the 49ers. we're that close. anyway, the search went on and as i told you a friend from school we talked about we should be further long in technical and the police department can be a cutting age. i became friends with a lot of folks and when we found out we had no e-mail but thankful we're blasz blessed with a mare 20 who is about technology and a chief that's smart on crime.

sue got the department e-mail and solomon is representing sue and $0.31 it's that 7, 8, 9 we're moving forward and we have a device that's in the hands of police officers and it's a roll out and as you'll hear from the speakers to come the san francisco police department will be fully equipped with those field devise that will keep them in the field 40 percent longer for a safer place. so first up to talk about this devise is mayor ed lee (clapping) >> thank you chief, sir and thank you. again for your leadership and your commander staff for your imbragz the technology in our city and

utilizing the best way to serve the public and i want to thank ed harris and your purpose is extremely welcome and, of course, ron conway for your constant care about our technology. we're here at the dmaemd important several reasons one standing behind us a new class of recruits they look young and energetic and they represent, of course, our future. and i know your command staff is looking at them with eager eyes because they're under the proper training and we're here to talk about the present and the future of our police force and service and this is what the

conversation about technology is with us. in the of the strong men and women we'll have to add to the spots that are being retired out and the need to increase our police force we have their training being at the heart of the center. you know wonderful talked about technology in our city but when it comes to police officers particularly in the field time management is of critical importance ghetto to a crime scene and understanding what's occurring before and during and after it's incredible incredible important to the police officers stability to get the right information but to all the rest of the staff working whether it's an investigation or response or group response. today we e