15th we sent out 6,000 to the home owners and on page 6 it starts. the block and lot number actually is automatically populated from the data base. so, after it is filled out. >> if you could speak into the mic. >> okay. >> that is already filled out. now, let's go to the next. okay, so the home owner has to fill out sections 1, and 2. and the engineers fill out section 3 and 4, and then the engineers and home owner will fill out section 5 together. and so, let's go to section one and this is to be filled out by the home owner and we will ask the commissioner mccarthy to help us on this. >> thanks for the advanced notice. >> so the telephone number will put 999 on here. and for your e-mail address, we

will say mccarthy at sfgov.og. >> that is close. >> for the mailing address we will put city hall and if it is a condo we do not want one form returned to us and so on page 15. show them the building that will be filling out. so this building is actually in the instruction on page 15. and it is a building on mccalister and park their was constructed in 1927 and this is the building that we will look at. okay. let's go back to this, we need more. so, we will continue on the second portion of this green form. okay. so, you know, this asks, you know, supplement of the previously submitted form and in this case, this is the first

time that commissioner mccarthy has filled it out and so the answer is no. >> okay has this building been completed and the answer is, no. >> no. we did not get a quote. >> no. >> it is actually part of his final interview. so he is going to...

>> to be able to fill this out. >> right. >> and so, tom, the question number one, is this building, the wood frame building and your answer sir? >> is? yes. >> and yes, it is a wood frame building. and so the question number two, was it constructed before 1978, it was in 28. so the answer is yes. is the building two or more stories.

you see the first question and does it contain it on any of the floors, if the answer is yes, then the building is tier one. to be filled out by the engineer, and what tier are you in, tier one? and essentially, you have finished completing it, so section five, is to be filled out by the owner and the engineer.

and, basically, you know, under perjury, we certify that this is correct, tom has a stamp and so he will stamp it and sign it and submit it. he can send it into us, and he can e-mail it to us, and essentially, the meat of the ab. we also want to briefly talk about the list of buildings that is on the website now and also. >> so this list is posted on our website? >> which is sfdbi.org/top story and the whole excel sheet is available and it will be populated with block and lot and address, and both in or out and the status and most of them are just noticed right now. but some of them have permits issued and you can find that on

the sheet. i was going to pull up the website for you guys. so this is our website. and that is the sheet right here. dbi contact information. there is an faq guide. and this is an excel sheet with the legend, and to help describe all of the sections in this excel sheet.

the middle of the time line and procedures. and if all of the forms on-line. process of how to obtain a permit. the compliance time line and the year time line. >> and the engineering criteria. >> that concludes the presentation and if you have any questions we are here to answer. >> commissioner melgar? >> i was going to tell you that it looked really great. >> when it is going live? >> we sent them out on

september 15th. >> 6125. >> and any calls yet? >> tons of calls and we are handling it. >> yeah. >> we are handling it. >> and are you getting the support, for the phone calls? >> and you get a lot of people, anxious, eager and then you get some, i think that we are going to have to and i think that we are going to have to pull the teeth and that is fine. >> commissioner mar, did you have a question? >> no. >> sorry. >> commissioner? >> i also think that it is a really good document and well done, you guys. >> i do have a question about our role and it says and i don't know if you are able to answer this and maybe, i want to tell the commissioners and it says that they can appeal to the bik, and what the formality or the procedure for that? it is not in the appeals board? >> good question. >> because we really don't have

a venue during these meetings for people to come in and appeal to us. >> it is just a regular board of appeals, you know, if they present drawings to us and let's say that we disagree with the engineering, for example. >> sure. >> and then it goes through the process and it will go. >> good morning commissioners. the appeal poll says that it especially in the other job, do you remember that we have add two more members for those, and soft story to go through the examiner and also through the board of appeal. >> got you. >> and hopefully we will not go through the board for the wood frame building. >> i see, thank you. >> the permits, is it a posting the soft story permit. do you have to post it on the building? >> they have seen to the other permits. >> it is appeal able up to 15 days or something like that. >> yes. >> and it is just a regular permit which happens to be a

seismic upgrade? >> yeah. >> just a regular building permit. just the regular process. >> i think that the questions were answered. >> okay i am good. >> thank you for your presentation this morning. good luck with the 6,000. >> is there any public comment on item four? >> okay, seeing none, item five, code enforcement out reach program staff and providers reports on a recently completed best practices comparative survey of housing stock preservation and inspection services available nationwide. >> good morning, commissioners and mr. president, rose mary, the chief housing inspector, and you have before you commissioners a table that is pink and green that we would like you to look at. and i want to commend commissioner mar for asking us to prepare this for the

commission and also thank director in the deputy director for the staff to allow us to periodically, independent of audits or grand jury reports or whatever, to seek out the best practices that are out there. and so what you have here is a comparative survey done, by fema inspector matsu and with the participation of all nine of our code enforcement out reach vendors, who look at 24 jurisdictions nationwide and find out what their best practices are in relationship to preserving aging housing stock and specifically around rental units and inhabitbility issues and so as you can see, the, the green indicates yes, and the pink indicates, no, to them and i am going to have jamie come up and talk with you and the vendors and talk with you further about this.

and, as you can see, san francisco which is highlighted there for you at the bottom. and we do all of these things and all 24 of the other jurisdictions do not. but with that i will have jamie come up and explain it to you. >> good morning, matsu, housing inspection service and code out reach program. and thank you commissioners and commissioner mar. and we have seen a variety of discussions over the last few months on the subject of housing code enforcement. and consultation of commissioner mar and the code out reach program has put

together this survey to provide the context for these discussions by looking at the best practices of american cities and we also found however, the practices that are not so great and the city and the master plans calls for the preservation of the affordable housing and the city's rental housing stock. and we believe that enforcing the minimum standards of the code for ha bitbility and rental housing is a vital step toward achieving those goals. and inhabitbility are items like floors, doors, sinks, showers, tubs, light fixtures water damage, and leaking into the light fixtures and electrical and exits, and fire escapes and alarm systems and stairs, stoves, wall and ceilings and plumbing and drainage and sewage and lack of heat. thus we have ha bitbility code enforcement and its elements are set forth on the chart before you and each of which

are established by this commission. and if you look at the chart we have the 24 most popular cities in the united states on the last and then we have what percent renter is the housing stock? and you can see the percentages, and san francisco is 70 percent. housing code, you can see that there is a few cities that don't even have a housing code. and housing inspection services, and then we have accepts tenant complaints via telephone or internet and you can see that there are some cities that will not accept those complaints from either source. and the city of charlotte north carolina you have to petition the government in order to get an inspection. in phoenix, you have to undergo counseling first to get an inspection and see if you qualify. and then we have notice of

violation issued in response. and then we have the department hearing for resulting non-compliance. and you could see that is where the cut off is for a lot of these, a lot of america does not do that. excuse me. is that a director's hearing that you are referring to? >> yeah. >> and this is a very important step that we find that we do not get compliance without having the at least the plausable threat of having a director's hearing. and then we have fines or fees resulting in the no one compliance in the next category. and then we have a department lein applied to collect the penalty that has not been paid and we have a department

request out standing penalties attached to the bill that we just went through last month in august and you saw what happened there. and we have the department initiates and funds litigation if it is a series case and it still has not been taken care of by the landlord. and the last two categories that we have are on-line complaint tracking, and there are four cities and we are one of them that has that. and the code enforcement out reach. and so, i am going to bring up one of the people who helped us do the research, charlie goes from the san francisco department association. and he is going to talk about chicago. >> yeah. >> good morning commissioners and my name is charlie goss and

i manage the program for the san francisco department association and i reported on chicago which has a 56 percent renter population. and they do have a housing code, but do not have housing inspection services, and they do not accept the tenant complaints, they do not issue notices of violation in response to the tenant complaints. and they do not offer the director's hearings, and do not, issue fees or fines. for non-compliance and they do not issue liens. and they do not fund litigation or initiate litigation or provide on-line complaint tracking to get this information, i spoke with a colleague at the chicago apartment association. and which is a similar association to mine in chicago and i also used the city of chicago housing website and briefly spoke with tenant's rights group in chicago.

questions? >> okay. >> well, first of all i want to thank you guys for giving us this report. because i heard about it accidentally by providing a meeting and i thought that it will be presented to the rest of the commission. because i think that it is valuable to find out what other cities are doing. i think that we could do a better job of doing that in other areas as well. and even if we are doing things that are better, and it seems like from other cities which are very clear from this chart, i think that it is still very good for us to learn from other areas i was interested in particular, in los angeles which seems like like us they have a lot of rental stops. and much larger population, but, they also seem to be doing a lot of things right.

and i wanted to speak about it of >> absolutely. >> we heard from a daniel snider who works down in the housing department in los angeles. and in the late 90s they sent a team of people up to san francisco for a week to study everything that san francisco does. and then they went back and implemented 90 percent of what we do down there. the harvard award for innovations for their program. but they are not allowed, and they had the power at first to do the liens and going to the board of supervisor and then the council took that away from them. but yeah, they do have a good program down there and i would like to bring up pativa, she is going to work on and she worked on some of the texas cities. good morning, commissioners.

>> my name is pativa and i work in the city collaborative and the housing clinic and we work in the area and so one of the, and so i would presume that the texas, the city in texas but as you can see, some of the cities in texas have not much written against them because either we were not able to reach anybody there, or did not know how to go about finding information about it. so, that is a lot about it. so, as you can see, in austin, there are like 63 percent of those for the housing stock and then, they do have housing code, housing inspection service, and they do accept tenant complaints from the internet or via telephone. and they do respond, but in order for the violation and but there is no further after that, there is nothing further to it. and so, to be honest, i was not

the one who did this research, and so i am just presenting it and so i don't know why there is nothing further to it and i am guessing that after you followed the chain, to find out what next steps and you, and you probably don't get more information that the end of it, the end of the information. so, that is austin and then as you can see, i will go through el paso which is 38 percent renters there and there is no housing code there but they do have housing service division, i think, and then they do acts of tenant complaints and internet, or by phone and they do have notice of violation, but, it does not further to that and there is no director's hearing or no lien. and there is no other things that we do have here. in the city. >> houston, 54 percent of the

renters stock, they do have housing code and they do have housing inspection service. and the same thing, they have, and they do active tenant complaints and notice of violation of the response, but then, again, that is where the buck stops, i guess. thank you >> and just going to seem like... what? so, is, what your interpretation of the cities that don't have any of the follow through and don't have any enforcement? where does it go? i mean, how does this end up? >> i am just kind of scratching my head. >> yeah, like chicago, right? >> yeah. >> a huge, city with huge rentals. >> yeah. >> and what happens to... how does this get addressed? i mean... >> in chicago, people are basically left to fend for themselves. and but, they have to utilize

legal aid, or other legal systems like repair and detect and trying to withhold the amount of filing their own private lawsuit if they can get an attorney to do it. so it is basically, the cries for help get ignored in a lot of places. >> the higher power has kind of taken legal action and through the court system. >> right >> it is not through the inspection department. >> yeah. >> also, the city of chicago had such a problem with abandoned buildings that they were the first that led the nation with the vacant building ordinance that we know now has issues. but it was because that it was really the market was taken care of these issues. and the local government was not addressing them. and having an individual being born there, i can tell you that over the years they had an amount of problems with not being able to preserve the housing stock. >> we also find that in a lot

of the eastern cities, if you look at the chart and you see where the department initiates litigation, there is an astrick. they have this thing called the housing court, the inspection department does the first inspection, and then, some of the cases are send to housing court. but, the housing court system has a variety of problems, which we, discover when we were talking to some of these legal aid lawyers who have to go as part of their job to the housing court. and for example, the harvard legal aid society, lawyer told me that the court is overwhelmed and under staffed and they only have two attorneys assigned to the entire court system. the landlord never pays a fine,

if he relies on it, my clients will freeze to death. >> the city of san jose. and they told us they wrote 164 novs last year for the entire city. that is like a tenth of what we do, just for our division. and a lot of places the blight issue is the only thing that they will address. going after the home owner is different than going after the landlord and we also find that the people from a state wide group here in the city in california, called hands together very frustrated in places like con cord and fresno and people are living in terrible conditions. and basically told we are not going to help you. and but, if the house across the street has a broken window they will go after that house across the street with the

broken window. and so, it is, it was very eye opening doing this study. but we also found the city of jacksonville does take it very seriously and i was surprised to hear that and they form a lot of the actions that we perform. and some of their numbers are similar to ours. one smaller city that we is not on here is the city of cincinnati and they have a great practice for their anonymous complaint system regarding secondary units. and i can show you anybody that later if they are interested. commissioner mar? >> let me start putting this together, guys. >> so i am not surprised by the texas cities, in fact there is, you know, commonalities i think in all of the southern states in terms of lack of housing code and enforcement.

not surprising. but, i am wondering, if you know, just how deep you got into it and i know that san jose you have no code out reach but i know that the neighborhood services in silicon has quite a bit of organizizing of tenants and community building and not directly paid for by the city of san jose but there is a lot of support there in terms of legislation, and so i'm wondering if you looked at that model and it is not quite the model that we used in terms of, you know, the vendors that we have the code enforcement but it is much more community organizizing and you know capacity building among the tenants which is an interesting model that we might want to explore. >> in the other thing that i think, that it is, it is worth looking at and i mean new york went through this, you know, phase, just like chicago did, of you know, the investments in the 70s. and they turned around their

model and now have a close relationship between code enforcement and hpd, you know the sort of rehab and investment by the city into, you know, subsidized affordable housing. and so does la. i mean, so i am wondering, if that is something that was in your study to look at? i mean it is not a comparison to how we do things but just like a way of maybe looking at different things, i mean you started off your presentation by pointing out that this is a really good strategy in terms of preservation of the housing stock and i am wondering if we look at our future in addition for particularly the relationship with the non-profit and the code enforcement and if we are at all thinking strategickly with like the mayor's office of housing, to you know, look at ways, of preserving

affordability. and particularly in gentrifying neighborhoods and at the same time that the people are kept in place. >> thank you very much for that. and we will look further into the new york model. we do see, intersection with hcds there. and i know that the san jose, a lot of the san jose information was done by the hosa cuta people and so we will talk to them more about reaching out more. >> for them, especially it will be a good model to look at. >> absolutely. >> commissioner mar. >> thanks again for the report. i know that this is a very preliminary kind of a stand of what the other cities are doing and i would like to thank the partners for doing, i think that the bulk of the work and i think that maybe that was one of the issues, i was just wondering if some of the cities did not want to answer, because it was a non-profit, or a cop calling and so i was wondering if we could formalize it to have a director's letterhead or a sign by our department saying

that we are traying to find best practices, so we want to learn from you. you know, we want to say it nicely even though we are addressing it to texas and we want and that way may be dealt, or be less hesitant to answer, if they got a cold call for example, from the non-profit. >> what did you thought about that. >> the places that the non-profits did not get any information, our staff went back and made four attempts for each of those cities but we would be happy to send a more formal request to letterhead that is a great idea. >> okay. >> and just and i don't know who to direct this question and so the obvious thing, and the biggest problem that we are having as a commission is trying to get through all of these novs and so on. and so if you look at these departments don't have this issue. >> and yeah. >> so they don't issue them. >> right? and so i was hoping to see how are they getting