with alternative housing and were told that department of public health was addressing the situation and it didn't happen. the housing and dbi got the personnel into alternate housing. are things moving efficiently through dbi process? >> i can assure you that process has dramatically improved. it was in transition at that time. when i came on board less than a year, as soon as i recognized the issue, because we have the authority to declare the premises unhabitable and provide alternative housing to the individual. it was unfortunate that happened. as soon as i found out, i did issue the order to vacate and we worked very closely with the city attorneys office to

get that processed. thank you for the intervention too. if you have any questions, i would be happy to answer. >>supervisor scott weiner: thank you very much. finally we are going to hear briefly from adult protective services. thank you for coming today. >> good afternoon, my name is jill nielsen i'm the program director for adult protective services. it's located within the department of aging and we are part of the human services agency. i appreciate you squeezing me in. it's a very interesting topic and i know we've talked about a range of different issues. from the adult protective services side what we are seeing is a real increase in a number of cases that are involving what we are consider to be self neglect. adult protective services in addition to investigating an intervening of cases involving physical abuse, emotional

abuse, financial abuse, we do intervene in self neglect situations and in fact about 50 percent of our cases involve self neglect. we receive about 500 reports every single month. we've only started tracking cases that are specifically hoarding and cluttering cases in the past 6 months what we are seeing is we have receiving up to 50 cases a month that might involve what might be more severe incidents of hoarding and cluttering and we have overlapping bedbug cases that we do receive, and increasingly adult protective services is becoming a central point for citywide agencies to be dealing with the clients and as you might suspect, the cases that we see are often the most challenging cases and there is a significant burden

on all city departments because the clients that we are serving very often are elders, they may have advanced dementia, adults with disabilities who may have cooccurring mental health issues, they may have substance issues, they may have physical disabilities that make it very difficult to look at options. but one aspect to these client situation are usually clients that have no insight to their own behaviors and usually very resistant to accepting services. and i know that my colleagues at dbi and code enforcement within the department of public health they know this as well as i do. so we have been working -- >>supervisor jane kim: i have a question, i understand you are dealing with those that are mentally challenged and also seniors, how do you address those that don't

speak english and are less familiar with our system and maybe concerned about reporting a crime or violation of a code largely because of their concern about documentation? >> so are you referring to renters , for example that might want to refer to a landlord? >> yes. >> we have a very diverse staff. we have eight languages and lots of resources to accommodate language needs. the role of the aps social worker would be to explain the rights that a resident renter would have and we connect with the landlord to try to handle those types of violations that we might see outside of the

system. if we see that a london -- landlord is not willing, then we work on a code enforcement of our own. does that answer your question? >> yes. >> i don't think that that situation is very frequent for us . really what i wanted to make a comment about was in terms of the collaboration piece, i am working with dbi with dr. oj and we are trying to get our agencies to coordinate and collaborate more effectively around these cases. i think it's really important that as you start considering legislation to try to enhance the coordination in the capacity of these agencies departments to talk to each other that you consider the social services aspect. even if we are able to stream line effective process what we end up with are clients that have multi-physical forms of

disabilities or impairments. they maybe elders as i have described before and we may have to consider the human side. they may own their houses or have rent control. locally we are trying to enhance our capacity to manage these cases and in fact within the dos budget with the next fiscal year we are requesting increased funding to be able to pay for heavy clean up for emergency place " a. -- placements. they used to be rare. the department used to pay for serves that can reduce cost citywide. we can keep people out of hospitals and keep them in their homes. we need more resources. i think the department of human services

and adult services agency they understand the needs of our community. enhancing the capacity of social services within the city and county is a key part in trying to effectively address some of the problems that you are seeing in your district. >>supervisor scott weiner: thank you. i appreciate you coming in. we'll now open up for public comment. folks interested in commenting on item no. 3, please come up. i don't have cards. public comments will be 2 minutes. first speaker. >> yes, good afternoon supervisor, my name is barry pearl. i'm a native san franciscans and native and county of san francisco

employee. i started working in code enforcement for the planning department. i no longer do that. my opinions are my own and i don't reflect on my current employer. while i encourage you to pursue this, i think it is very important to look at the code enforcement function in the city and county of san francisco. my recommendation to you at this point is to look at other jurisdictions and see how they function effectively and in particular there are major jurisdictions such as sacramento, san jose that have a coordinated code enforcement function that is not separated into a multiple departments and they even enforce things such as parking violations. other jurisdictions know how to work together. i know there are issues in san francisco. you

have very specialized job classifications, while most other jurisdictions have what is called general code enforcement officers. you may have to look at that. if you were able to create a single code enforcement department, you may have to have more generalized classifications. one suggestion is you should seriously look at the idea of notifying property owners insurance companies when particularly when there is a land use or safety violation because you may get a financial incentive for the property owner to correct the situation if suddenly they are threatened with losing their fire or home owners insurance. >>supervisor scott weiner: thank you. supervisor kim has a question. >>supervisor jane kim: i would louvre -- love to get some of that research. i too

understand we should have one code enforcement department. i would like to get more data. >> i actually wrote my masters project. i believe it's out of date but there is a lot of information that would be helpful to you. i can make sure i can get you a copy of it. if i can quickly make one comment about dbi, you were concerned about a lot of these properties that seem to sit in a state of disrepair for many years. part of the problem is dbi can only force the property owner to secure the property. if they succeed in securing it then dbi has very little control in actually forcing the property owner to fix the situation. if dbi believes it's secure, they have very little ability to achieve further compliance. >>supervisor scott weiner: thank you very much. next speaker.

>> good afternoon. my name is leticia, we are an immigrant rights association in oakland. our tenant rights in both cities we have over 1,000 cases that we manage each year. we have a partner of the code enforcement program with the housing inspection division of dbi for some time now. as a counselor i see many repair cases where the landlord is responsible. mr. caballero has seen repairs to get done in his unit which includes stairs, ceilings and electrical violation. he had been living in his unit since

2001 and there was a lengthy list of repairs the landlord refused to take care of. i informed the landlord the steps to take to resolve this case. after he failed to respond to these repairs. we followed a complaint with dbi. i helped the tenant file a complaint and a notice of violation was issued. after the initial reluctance to the repair letter. the landlord finally hired a contract or and obtained the proper permits. during this process there was constant communication between myself, tenant and inspector to ensure all were completed in the units. this case was abated in mid-january of 2014. this is a great example of triumph and one of many successes we have

witnessed and for ability of all residents of san francisco. >>supervisor scott weiner: thank you very much for your patience today. next speaker. >> my name is jerry. drat ler. i was a member of 2012-2013 civil grand jury that wrote the report that found that 11 percent of 2008-2009, 2010 notice of violations issued by the department of building inspection were never resolved. as you know a notice of violation is issued after a building inspector does a site visit and finds a building code violation. the majority deal with safety issues. the department opened unresolved

effective august 2010. the grand jury found that only the housing inspection of dbi were collecting the $250 violation monitoring fee for open nov's. the civil grand jury found the failure of code enforcement to collecting this fee resulted in a loss of about $900,000 which could have been used for building code enforcement. as you know dbi is an enterprise department and dbi has collected $40 million more in fees than you have expended. this enables them to fund necessary infrastructure repairs including systems. the civil grand jury found the dbi

building code enforcement policies and practices resulted in a significant backlog of unresolved notices of violations. for example dbi does not have a standard that required nov to be resolved in a specific time period. nor does dbi have the ability to produce management reports to identify cases open in the time period standard. only 54 percent of the nov's issues are closed out within 90 days and only 72 percent of the nov's issues are closed out within 12 months from the date of issuance. that means that 28 percent of the nov's take over 12 months to be resolved and 11 percent of the 28 percent are never resolved. the civil grarj grand jury

found out that inspectors. >>supervisor scott weiner: yes, we are happy if you want to send us a copy. we are happy to take a look. i do recall that report coming out. >> can i make one last comment. i suggest the committee conduct an independent analyst to conduct an assessment of the current code compliance process and existing remedies available to city departments to enforce the building code. >>supervisor scott weiner: great. appreciate it. thank you. >> i'm viera hale. i have two comments. if you are looking at policies i hope you will

include some provisions for the residents of the building when code enforcement takes place. i think you schumann -- should -- encourage the landlord to make other options. i lived in many houses and didn't know there was a hotel code that would allow you to have 10 rooms and one bath but there is and that's what most of them are operating under. when you start messing with changing the structure of the buildings or doing a lot to them, the tenants are all scared they will have no place to go. recently history has proven some of that. so that was one point i wanted to encourage you to include in your new policy something related to the residents of the building;

not just in chinatown. tenderloin the buildings are bigger and south of market and the mission certainly also have a similar situation. you have hoarding and clutters throughout the city. we have in it richmond, i have it in chinatown and tenderloin and one of the thing that we found most effective was that you call the health inspector and you go in with the health inspector and when people realize what's going to happen, then they are more willing to let someone come in and do the cleaning and straighten it up. if not, there is an option if they are severely mentally disturbed heading 5150 and you haven't talked about that. but there are many for whom mental health associations support group is not enough.

>>supervisor scott weiner: is there any additional public comment? seeing none, public comment is closed." this has been a very very helpful hearing. it's been long but i think it shows the complexity that we are dealing with. so many different departments are and sections within those departments are responsible for code enforcement with a lot of overlap, some non-overlap, a lot of times where they need to be coordinating and they are and maybe aren't coordinating or they need to coordinate more. we heard about issues with a lack of centralized data base with departments not having a good way of knowing what other departments are doing with issues around state law, in addition to our already complexed local law. but in the end, if you are a resident

of san francisco, you don't really care so much whether it's dbi or the fire department or health department or the planning department or the state code or local fire code, that is not your concern. your concern as a resident is that you have a dangerous situation next door, that you have a building that is in a dilapidated fallen downstate or there is drug dealing campments and you filed multiple complaints and nothing is happening. from a regular resident perspective, they don't care which is responsible, they don't care who is to blame, they just want it to get fixed. right now i believe in all the departments there are extremely capable hardworking committed folks working on these issues. we do not have enough coordination. we don't have enough built in

mechanism to ensure we are coordinating and making sure what other departments are doing and we don't have a centralized data base. i believe we need to address this whether it's in a deep structural way in terms of one centralized code enforcement office that helps either coordinator over see or at a minimum having a centralized database so that everyone knows what types of violations have occurred. i do believe we have to take action. i did mention in our hearing request that we are considering legislation, we will continue to work with different departments to see. it does seem at this point that legislation might be necessary and we will consider that, but whether we do it legislatively or administratively or otherwise, i do think it's important that

this situation improve and that we have more expeditious enforcement of our codes particularly when we have severe blight health and safetsituations. i want to really thank all the departments for participating in answering hard questions and colleagues, i want to thank you as well for your substantive participation. supervisor kim? >>supervisor jane kim: thank you, i want to thank my colleague supervisor wiener and cohen for cosponsoring this hearing. i hope we continue to have a conversation on what it would mean to have a unified response around code enforcement. it's certainly frustrating for residents to have a number of inspectors to view 1 unit and for small businesses when they are

getting inspection permits. what can be challenging is when there are different interpretations when a case has been an abated or not. my most concern is obviously the health and safety of our residents and the abatement when it's truly abated. i called for a hearing last tuesday in regards to follow up on the situation last year as to how things are going with the inspection on that piece and how cases are going on that and i look forward to that conversation with department of public health. i also appreciate some of the work that has been done and talking to the residents that have gotten truly bad landlords and property owners to get them to comply with

some of these situations. it's really wonderful and the kind of work that best government does is try to advocate for residents in that arena. i know i'm being specific to the district i represent because i'm most familiar with that. and we've been working with the hotels which is a lot of billions and -- buildings and a lot of double up for that inspection. >>supervisor scott weiner: thank you supervisor kim, with that, if there are no additional comments, i would suggest that we entertain a motion to continue this item to the call of the chair. can i have that motion? okay. we'll take that motion without objection. thank you, everyone. madam clerk, please call item no. 4. the clerk: item four,

inter agency plan implementation committee annual progress and planning code development impact fee reports. >> good afternoon supervisors, kirsten from the planning department. i'm here to talk about the inter agency plan and the committee report. i'm going to call it as an abbreviation. this is to talk to you about ever year about our plan for development

impact fees in each of the area plans and to talk about which infrastructure pieces we are recommending moving forward and other revenues that come from the area plans. this year in your packet and what i just handed to you are two are reports, one is for all the other area plans and the second one is for the transit center. the first time we developed a capital plan for the transit center and i'm going to talk about it more about why it split and throughout my presentation today i will talk about the plan. i'm part of the citywide division as is lisa and we have a team called area plan implementation and open space transit and child care facilities, the things identified in the area plans when we did the rezoning our moving forward in concert with the development. this is just a map to remind you of what

we are talking about when we are talking about area plans, market octavia, balboa park, mission valley and erin conhill and the transit center. within these areas about 18,000 new housing units and 10 thousand new jobs. that is not including the transit center. and then the pic is an inter agency committee to talk about how to move these infrastructure forward. this group meets monthly all year long and develops a recommendation. we also coordinate with the cac's and think about other funding sources as well. this year and i'm sure you've

heard a lot about this in the media as well with the boom and development we are also seeing a boom with impact revenues, through 2014 we generated about $20 million across the areas and in the next five 5 years we are anticipated over $110 million in just those plan areas. the gray box represents the impact fee revenue which is a fee developers pay on new construction and the green are some other revenue sources that came under the efforts as well. to give you a sense of what neighborhoods are generating revenues and the housing development is generating the revenue. this is a 5-year period we are looking at. >>supervisor jane kim: i'm not able to see. maybe the, if you can -- i can't see the southeastern part of the city.

i want to see the full scene. i don't have one. >> you have a copy. it actually does show to the bottom. >> that orange area. >>supervisor jane kim: so when you are talking about the eastern neighborhood you are talking about lower portrero. what about the shipyard, are they not generating any impact fees? >> right. those programs are run through cii. we don't cover that. this you for reminding me. i want to give you a sense of which area i'm talking about today. what i'm doing is going through each of these plan areas and talk about the highlights of which

infrastructure projects we anticipate we'll be moving forward in the next 5 years. in each plan there is a number of the projects. i'm happy to field any questions about specific projects and also in the back of that document i just handed you, there is a table that details each project. >>supervisor jane kim: i just want to take a moment to express how concerned i am about the pace of the implementation for the eastern neighborhood infrastructure. not happy with the remaining gap that exist and that the project delivery has been really slow. i'm trying to figure out how we are going to close this gap as well as, i'm sorry. >> i mean the presentation does go to eastern neighborhood in a couple of slides, could you address that question when you get to that po