for everybody here. i'm here really to thank you. your people at the staff level heard us at the district meeting on transit and our concern again 2 weeks ago we turned out at the hearing, you heard us and you understood our concerns that our bus and the 36th that while it's convoluted line is a result of the merging of the 34 and 36th but you have agreed that it's important to maintain service to our neighborhood, i'm here to thank you for hearing what i said and all the other people whose staff heard us and responded to us very thoroughly with phone calls and let us know what was happening through the whole process is going to always be bumps and grinds for every

other means of transit. we thank you and want to you continue and keep sitting here and taking a beating. thank you. >> good morning. before you approve this plan. you are about to embark on and i support this. i also support the sidewalk for pedestrians. the many people of color they do not have access to adequate pedestrian safety issues. it's

an environmental issue. the people say that you need a car to get around, it's very counter intuitive. that being said i hope that there are only transit lanes implemented in both directions when it's stuck in traffic they will rerun on portrero. in the event it is rerouted. it also helps residents from southeast neighborhoods to get to the downtown area more efficient. i also support full bulb outs for two cars even 3-car trains. it is unacceptable to water down bulb outs for a small vocal minority who will be gone in a few years. in addition -- for those concerned about parking removal you can replace

elsewhere for parking spaces. thank you. >> i have no more speaker cards. >> good morning, laura lanes. supervisor david campos office. i just want to ask you a couple things. first we are in great support of the portrero bike projects. there has been a huge outreach on this project and the support for what has been done for the input done on this project and would urge you to move it forward and to thank sean and the folks for the work on the mta and listening to the community's voice and working on this issue. >> anyone else care to address the board? seeing none, public hearing is closed. we'll take a break. i would like to thank everybody

because they are very thoughtful comments. one speaker referred to the process as fun. i have not heard of that before. it is a very important process. i appreciate the participation here today. as the supervisory district meetings and all of those who have commented online i really appreciate your support. i would like staff to respond to several things that i have heard and 103 jackson. the 35 wilder i would like to hear more about that one and the irving, the size of the bus bulbs will be important to hear as well. i'm sure other members have concerns. >> let's put them all out there. thank you everyone who showed up. i know that friday morning is not the time to be here at city hall and i appreciate your time to get

sufficiently caffeinated to show up. a couple of over all comments. i was very grateful for the people who looked that the tep sort of holistically look at it as a systematic change and i think it's important to remember that when you are looking at the changes you can't assume that it's going to be what we see now. so when you are concerned about the 33 and the 9 sort of connections remember that that 9 is going to have significant improvements. so, yes, if we were to make a change to one without making a change to the other, it probably could be an ugly situation. again, this is going to be a systemic change, it's going to be staggered and put the in place so that you are not left hanging. we do understand and we under the policy and governance that people have built their lives around these transit lines and we note what supervisor wiener said about the letter about

the wilder street and the 35 is that we want to connect that to bart. it's so important to make those regional transit connections and the bus has to go down somebody's street to get there. while we appreciate that, the people that don't have a bus on their street don't want a bus on the street and we also appreciate the people that want a bus on the street want to keep a bus on their street. i think the staff has done a great job in addressing those. i'm concerned about the lower haight concern. i know julie can address that. i saw the grid that came out in the e-mail exchange that came out. the jackson, we should look at the three rider ship and the reliability of that route and we can make changes going forward. if the changes in frequency really start to prove to be a problem, maybe going forward there is a way

to address the reliability. 35 and wilder i know we are going to talk more about that one. portrero hill, there were some concerns about 16th street and i know that 16th street we talked about this and is going to include safety upgrades so people catching that bus or changing on 16th street are going to have a better environment in which to make that change. portrero street, i will talk about that one as well. i appreciate the supervisors office showing up for support to that one. i worry a little bit that we are missing the opportunity to make this a cycling corridor but with the amount of parking removal. very supportive of that one. 9 and irving, the streetscaping with the bulbs, i think that's a good compromise. i understand the

push for the community for full train bus belts and understand the concerns for keeping the loading zones for the commercial corridors and i think that one staff has reached a good compromise. i think that's about it. i know we talked a lot about the 17 park merced at policy and governance and it would be great to continue to look at how we can provide access to the west lake shopping center because i think that is going to be a future situation. i think many are concerned with safety. we have to come back and see how things are working and make change and do some safety improvements and make sure that people are comfortable with the changes

in their neighborhood. >> dr. rubke? how about you? thank you and thanks for point outh the routes because those were on my list as well. i have some general questions about the process and you just touched on some of them in terms of modifications as we go along and you said this during these presentations. the idea is that we are getting data as we go and we can make further improvement. can you talk when we are done with these comments about the process by which that will happen and what the publics options are in terms of feedback and what the agency's role is in collecting that data and making those adjustments as we roll this out and along similar lines, i would really like to hear if you reference this again in your comments talked about you shouldn't decrease service here without increasing

service there and this idea as a whole holistic plan and housing will roll out in implementation and we are not taking things way without having other service coming in and there is some plan about that and i know it's addressed. if you talk about that, it would be really helpful. on the west side of the mall i really appreciate that. and separate from the tep perhaps we can make sure that we have staff following up with mac and that we have other transportation. >> director heinicke? >> my understanding is that you wanted us to propose the questions for staff and aif discussion and comment? the questions that i had have all been covered by you. my focus is the inner set sunset and wilder street. >> i'm going to agree with director heinicke on this and

wait to hear back from staff with respect to some of the questions that have been posed. >> okay director riskin do you have anything? >> i think the issues of some of the concerns related to decrease frequency i think to some extent get addressed or offset by the genre liability improvement and with generally how we are managing the service and hopefully investing in this service. and i was going to ask her to speak to this as well as to director's rubke's comments about one of the slides that showed the feedback group that there is time to monitor and look at the frequency and to make sure the 9 service

improvement are there to accommodate the fact that we would about changing service on the 33, for example. there is a lot of opportunity on how we implement and how we monitor and manage this to ensure we are keeping the benefit that we are trying to realize. i think on the 2 that seem to have a fair amount of controversy on wilder and irving it seems like a good community process and at least 90 percent there. i think there is a lot to work from for all of these. >> thank you. director riskin. >> thank you for being good listeners. a lot of this process is about listening and i appreciate that. i'm also extremely supportive and any other you heard me say this

before of the staff that's doing this work particularly shawn kennedy who is leading our tep team and our service team and bruce tanner who is doing all the transit engineering supported by a great team of engineers which makes my job amazing and this agency amazing. in a lot of cities, these fast track projects would be something that the service planners would have to beg their colleagues and some other agencies to consider and we have the whole team dedicated to pry try and improve reliability which i think is fortunate to have. on the idea of timing, i think that timing is important. one of the things that will help guide our timing is the work that you still have to come

on the budget. so, having an understanding of what the resource envelope will be for the next 2-year budget will very much guide our work on phasing. but these proposals a lot of them are linked together and that's how we see them as staff as sort of packages of improvements and the 33, 9, 22, 55 changes is an example of one of those families of changes. the 10 and 12 and the 11th is another example of a set of links proposals. so our timing will be based on where we have the greatest need, where proposals are linked together and also particularly on the fleet as the new buses an arrive getting those on the corridor

as quickly as possible. we work hard to ensure the timing of this work lines up with the procurement of the new vehicles and in particular getting the 60-foot trolley vehicles back on stockton is going to be a tremendous resource for crowding. that entire route is facing as well as making sure every bus on mission street is and you will occasionally see a bus out there because a fleet of 60 has been reduced to 28. so in terms of collecting feedback is something we do constantly. there are some changes that happen immediately. so, for example when we launched the j church pilot, we into you within the first 2 weeks that we had a very bad double parking problem that needed to be addressed on church at

market heading southwest. probably west. and so we immediately started working with both the restaurants as well as the store owner that was causing the double parking and worked with what we thought was a creative solution on a much wider loading area to go until 11:00 a.m. so businesses can have parking when the restaurants opened. there is other changed that happen over time. for example we've been watching the rider ship extremely close and that happens when we create a new schedule. when we create a new schedule nor summer we'll be making a shift between the local 5 service. with all of this work we plan to report to this board regularly and in particular every fall we will be

reporting from the lens of how our service is performing for customers who need it most. what the equity of our proposals are and we've been working closely with a group of advocates assembled by supervisor avalos to come up with a new framework for evaluating how service is performing in low income and minority neighborhoods and developing a process where we can track performance and improvements year after year as we move with these types of investments and we plan to bring that framework to you soon. for all of these proposals we'll be making adjustments over time and will be reporting regularly on them. in terms of the irving street project, i appreciate folks taking the time to come out here and say, we don't like

everything, but we understood that this project was under a tight timeline and we are okay with a lot of the changes. i think they are right that saying that we are 80 percent there on irving because we now have these very large bulbs. i think they are 17 feet wide which offers a tremendous opportunity for streetscape investment. over the next several months we plan to work with the same group of stakeholders but bring in dpw with the planning department who have expertise in this area to talk through various options on the streetscape work and make sure that we are creating places and strong public realm as part of this investment. on the 35, the concern that folks are talking about has to do with the terminal loop. how we turn the bus around. and

there are two choices before us. the bus is going to be traveling down chenary connection to the bart station and we have the option to send it down arlington which is a relatively residential street or turning on wilder and getting back on chenary which is the commercial street. we looked at this as staff and feel that these community routes are already challenged enough by going through hill tops and taking twists and turns. we've made some compromises in the routing to make sure that we are maintaining access to folks on addison and farn um. to also make a half mile stretch out of the route to one way on arlington we think it's going to make the route less

successful. turning on wilder allows us to run two way and provide more access to commercial street. wilder is a street that does have a market on the corner. that market was not designed with a loading bay which i understand the neighbors had issues with the plan. there was a trade off there and i think the community is concerned about losing additional parking for loading. looking at the timing we did for the pilot might be an interesting compromise there. it's work that we still have to do. what doesn't resonate with me is the comments about pedestrian safety. we are

talking about three buses an hour traveling down wilder. this is a one way very tight loop. the muni drivers are professional drivers, safety is the highest priority in the agency. so i don't believe that we are do you think anything that is going to compromise that really wonderful environment that the glen park village provides and we've enjoyed working with stakeholders in glen park. i'm sorry we haven't gotten to a fully community supported proposal, but that's the choice before you today. we can operate on wilder or we can operate on arlington. there has not been outreach on arlington folks so that would be a change for this em to absorb. for the 3 jackson, we've also agreed with the community to

monitor rider ship. in part because we continue to have concerns about the overall strengths of jackson as a corridor but also to address any concerns about rider ship, significant rider ship changes over time. the lower haight issue it is a trade off. for the policy and governs committee we looked at three options, the proposal, compromise staff proposal or the proposal that would reduce on haight street and that proposal does address concerns for lower haight residents. it is expensive. we go from

about 50 additional hours on haight street to 100. it was not cost-effective to address this trade off. you had a lot of questions. >> that's a good start. >> maybe just one other with the inner sunset you spoke to the landscaping concern which can absolutely be addressed. i think we got a letter on that one. there was some discussion about the length of the bulbs and i know they originally proposed to be the full length of a 2-car train and they have come down and there were some concerns that the length were, there wasn't clarity on those. could you walk us through? >> yes, i think that has to do a little bit with doing sketches in the field versus going back and doing the

actual engineering in the office. i think, do you want to speak to what the proposal is and if it's changed in anyway? >> good morning. dust inn -- wine in the transportation engineering team. i don't know if i can get used to the overhead project or. just to what julie mentioned part of the confusion has to do with is the fact that this quickly moving process has been -- we've been listening to feedback on a daily basis. on irving street one of the things that's changed is we have abandoned a proposal to widen the remainder of the sidewalk transit to both locations in part in responses

and concerns from the fire department. that change is meant that the transit bulb transition lengths have had to change which is part of the confusion on that particular block. this is a diagram at the corner, southeast coroner of 9th and irving there is some confusion about the proposals at that location. in this example, we are not talking about transit bulbs, however we are proposing short pedestrian bulbs in order to prevent cars from parking at what are now red zones but what potentially violated and they block the dynamic envelope of the turning trains. we are hoping to implement some measures on that corner to make it possible to park that vehicle there. several weeks ago in discussion we mentioned on

street parking corral of additional measure. we heard concerns about how that might change and look at feel that corner. so we've come back with a modified proposal to look at concretes in the form of small pedestrian bulbs. >> thank you, sir. members of the board, it seems like the test in all of this is looking after the city as a whole but being sensitive to neighborhoods and individuals. it seems to me there has been an awful a lot of cooperation with staff and neighborhoods groups and concerns and pedestrians and bicycles. it seems to me also that if i understand this correctly what we do today is on going project. modifications can happen, there are some things is that correct? >> yes hard escape capital

are easy to do. in terms of routes, frequencies, we are putting forward our best idea of what would work for the overall system and there is plenty in opportunity and process in place to monitor and make those adjustments. i want to point out that the overall effort and the scale of the changes is pretty monumental and i don't want to lose sight of the fact that it's recommending a 12 percent increase in the overall service more than half of the lines of that increased frequency. so this very large body of work what were down to a few small issues left to be resolved. i don't want to loss -- lose sight of the fact that there is an -- enormous amount of positive changes.

>> director ramos was first last time. >> thank you, chairman nolan. i do want to thank everyone. we are supposed to comfort the disturbed and disturb the comfortable. theology. i'm hoping here to really express my gratitude to everyone, the community especially for going out to all those meetings. you know, some folks are saying that this has been a hustled process, we know that focus have been working on this for 8 years, if not longer been thinking about it. i know for me as a daily transit rider, lots of these different improvements, these improvements are too long in having been implemented. last night, on my commute home i spent more time pressed up

against a stranger than pressed up against my wife. taking all that into consideration, you are growing. the city is growing. we are the second largest city that's anticipated for growth in the nation. we have to do more with what we have to be efficient. we have to reevaluate how we are doing things because the challenge is what we've managed to put our finger on that we are still grappling with only going to get worse, i'm talking about the parking, accessibility and traffic and delays that we aren encountering. the things that we have managed to hone in on i think are only going get worse without us doing something significantly different. that being said i appreciate all that is said on this and appreciate all the

community coming out and sharing your perspectives and your opinions. a couple of things that i want to respond to, i understand that there is a lot of gratitude from the community from protecting and staying on the solution to the nadac and the comment we heard from the formal public hearings and there was some concerns about that and i appreciate that. i understand that there are still some folks concerned about the 10 and 11 and the connectivity that is going to really allow for continued travel from north of broadway to downtown and south of market. i am hoping that staff will continue to work on making sure that those changes really do continue to be addressed particularly i heard concerns about how safe it is to cross columbus street in making some of those connections. so i'm hoping that