made by the fire department in working through the triage efforts when we bring the county in to make sure that we are working on the same sheet of music when triages and transporting patients. >> looking at our epm, which is our manual and we actually completed that already and we brought in all of the stake holders and went through all of the response and incorporated these lessons learned that we have developed and compiled that in the emergency procedure manual and submitting that to the faa, for improvement and implementation. one of the things that came out is i think that a lot of agencies that came out is the impact of social media and that was a big eye opener for us on how important that is to incorporate social media and work with all of the different public information officers from the different agencies and

we saw the opportunities to improve there and put the measures into place. and the business continuity and in linement with the city and before the crash had begun, under, and developments, and reaching for the number one committee and we are finalizing within the next six months for a comprehensive business continuity plan. >> one of the big things that we saw that we are going to incorporate moving forward is integration of a designated person in our eoc to coordinate the medical operations, and aspect of emergency response. and one thing that we struggled a little bit with was we had a pretty good idea, of who was on the aircraft, and but once they got triaged and transported to the different hospitals around the area, took us longer than

we had anticipated to identify where everyone had been transported to and get that information back and documented and so, we are, we are working on having a designated position in our eoc if we ever have the situation in the future to focus on this and work with the red cross who we found could be a huge resource in that effort as well as the federal agencies and the f.b.i. to get that information quicker. utilizing the customs and border protection that was a huge asset and there are tons of customs and border protection staff on the airport and we want to use that in the future and incorporate them more into our plans and one unique aspect that we didn't have in our plans is the fact that on this flight there was a large number of unaccompanied minors who were traveling and once they were transported and making sure that they had adequate support and being that they didn't have a parent or guardian with them was something that we wanted to improve upon and have multiple

layers of support if we have that situation again and unaccompanied minors so that they feel that they have that support and comfort when they are in a different country or a different area, without that parental support. and finally, what we have done is one thing that we realized that was a positive was the airlines and their alliance partners and so asiana airlines is alliance parter with united, everyone is aware that united has a huge presence at san francisco and that really came to play. and asiana themselves did not have a lot of staff at the airport to respond, but united did and because they have an alliance and a partnership with those two airlines, united stepped in virtually as the asiana to handle all of the family and friends and support effort and we want to be sure that we have plans in place and if there is an airline like these airlines on the right

here, who don't have alliance partners we want to make sure that we focus with those airlines and go over and, we have actually met with each one of them on here to get a copy of their emergency plans and to review those to make sure that there is no gaps in those plans, particularly, if they are an airline that does not have a lot of the own staff on the airport here in san francisco. and there is going to be a gap between the time that they can get there, and their go teams or the response teams from their headquarters out here. that we understand what those limitations are, and we try to put some plans in place to bridge that gap, until more support is come to the airport and care for the passengers in the event of an accident. so that covers our response and the actions moving forward, out of the report we have a

number of recommendations and placed on an action log and we are meeting on a monthly basis to track the status until we have implemented all of those recommendations, thank you. >> rob? thanks, rob. >> yes. >> first off, let me just give my compliments to director martin, you and the rest of the staff and please send my message of thanks to the whole eoc and all of the partners out there and it is incredible job and the report reveals all of the details that you have followed up on and we have a couple of questions. and obviously, one is to try to do as much as we can to prevent, and that may not be within the purview of this, but, i want to know whether or not the national transportation safety board has completed everything that they were looking at, and whether or not they have some additional recommendations you know, whether it has to do with other airlines and training and things like that and i am interested in making sure that

we have a complete look on what they are focused on as well. we will do everything that we can and we need it prevent this from happening too and that is one issue that i with like to give an update is if the ntsb has completed everything that they have done and made the recommendations and i think that the other is this past week is that we have all been exposed to the news of the maneta airport and clearly, is that the next thing that we are challenged with is the perimeter safety of our air fields and whether or not that post is something that we need to look at and i would like to make sure that everybody pays attention to that and has in our minds a prepatory thing and because it is nervous and how vulnerable they are and i am sure that we have to relook at every aspect of it to be sure that it does not happen. >> yes, thank you, mr. mayor. >> to address your first question, we have been working

closely with the ntsb throughout the investigation and providing them all of the information that they needed to complete the analysis and we participated, the airport participated in the public hearing back in washington, d.c., and chief carns from the fire department was an integral part of presenting to the ntsb and they have not issued the final report as of yet, but we are in constant contact with them to provide whatever information they need. >> thank you, excellent, report, i just, do you have information on the hearing mr. mayor and i am understanding that the ntsb hearing will be held on june 24th back in washington, d.c.. and following that hearing, will be the release of their report. >> thank you. >> and in regards to security, yes, obviously, that is something that when we see and something in the industry happen like that, and we go back, and we relook at our security plans and our security poster and we have done that at

the airport. and so far, we actually had a meeting that my boss went to yesterday with all of the airport security coordinaters in the airports in the western region and we spoke and talked about the common practices and security poster and we worked closely with the tsa and we have f.b.i. presence at the airport and we are going to convene with those stake holders early next week and we have obviously sent out some information in the process of sending out some information to all of our stake holders at the airport to insure that awareness is increased, and we have layers of security, and at the airport, and you know, in addition to our fence lines, we have personnel and camera systems and so we have a number of ways to detect the intrusions into the airport perimeter and we are continuing to move with that and we have actually just brought on a security consultant within the past month that is going to help us in one of their high

priority projects was a perimeter intrusion system that will enhance the fence lines to put the active monitoring on there and so if we did have someone that reached a fence line we will get positive notification that have and be able to track that down and we have a number of initiatives that are in progress right now. >> i wanted to be sure if i wanted a free ride to hawaii i would get caught. >> we will do our best and i think that we have a good system to catch us, so it is a better chance to just buy the ticket. >> certainly it would be more comfortable. >> yes. >> thank you, very much, rob. >> and our next presentation is on the earthquake safety and emergency response bond and brian strong is going to be reporting along with charles garis? >> yes. that is right, and thank you, everyone and my name is brian strong and i am the director of

capitol planning and he is the project with the project, as we refer to it and we appreciate the opportunity to come here with more than four years ago that we were here to talk about the first eser bond and we are happy to say that went well and we are glad to be here again because it was part of our original plan and part of the concepts that we would be having to come back on multiple occasions to address the critical first responder needs. and i don't, is there a clicker somewhere? >> so, i don't think that this is a surprise to anyone in this room and we are disasters

to happen. we know that it will reduce the property damage and a lot of business continuity that is coming up that is critical and over all resil ans and the time is to try to do this now to get this work done before these disasters happen. and finally, you know, something that i know that a number of folks in here on the capitol planning committee when the mayor was in the former position of the city administrator, and we created the capitol plan in 2006 and it was really to address the critical infrastructure needs,

and priorities. and fiscally responsible way and that has been the model through the capitol plan and the current mayor is that we are making progress toward that and that we are not only addressing some of our critical infrastructure like the hall of justice and the water supply system and some of the other tools and fire station and police stations that play a critical role. and finally, mentioning again that we are doing this with strong accountability and in keeping the tax rates at current level sos that we are doing this in a fiscally prudent, and responsible way. and having said that, i will pass it on to karls, to talk a little bit about what is in the program. >> thank you. >> so, good afternoon, everyone, and happy to come to you, this afternoon to talk a little bit more about the eser to remind you about what we are undertaking and accomplishing,

the eser 2014, and 2010 are operating from two prime drivers and the first of which is clearly to provide the facilities that are effective at housing and to belong the deployment of personnel and agreement to respond to the calls for service and that is certainly true throughout the year and it is especially important around a matter of a major event that should occur here in the city. and in that regard, then, the second element of importance is allowing us to find the vehicle, the mechanism by which we begin to remove folks from the hall of justice, as you know the hall of justice is not a facility that we would expect to remain operatable, or occupiable after a major seismic event and so what to do with everyone that resides at the hall and so we are hoping to anticipate the arrival of that big earthquake and remove everyone that we can from the

building, and before that event. and certainly, in both eser 2010 and 2014, we are making quite a bit of improvement and headway into that proposition and eser 2010, i should say that the public safety building is accomplishing the relocation of police command. and as wells southern station and it is on the side of the fire department is providing a new fire station for the mission bay area, to be known as far as the station four and it is well removing from another seismic building, the facility out on evans where we are relocating the arson task force to the rehabilitation fire station number 30, historic number 30. and next slide please. >> okay, so these are property jects arained throughout eser 2014, and efrl of these of course are akin to what i mentioned as part and parcel of

that strategy to move the folks out of the hall of justice but included as well within that rubric are the medical examiner facility as well as police, and motorcycle police, and the crime lab, or elements of forensic services and the total is $400 million. and under the eser 2010, we have been accomplishing dozens of projects certainly between the awss, and under the management of puc and neighborhood fire stations under dpw we have been making quite a bit of headway into the beginning to overcome the deficit condition found in both areas, and we will have addressed 23 fire stations, through eser 2010 and we expect to have addressed the balance of stations not yet touched. and we certainly have much more need and dollars, but either, bond measures bringing to us,

but we are making quite a bit of advance and insuring the viability of those places that as i mentioned before, are critical for the effective deployment of the personnel and the equipment. and the arguable jewel in the crown, depending on whether you talk to the fire or the police, is the public safety building of largely the area dedicated is for the sake of the police command as i mentioned earlier, the fire station, number four, brand new is also part of this project and it is well under way and we are anticipating the completing later this year and in fact it may be okay to mention that we expect a ribbon cutting to occur on november third. and november third. and so we invite you all to come on out and to mark that date down on your calendar and we will expect to actually offer it up for public tour at that time. and the actual move in of all of the occupants would occur subsequent to that date. we are excited about that, if you need or you would like just

the additional information on the eser 2010 or 2014, it is sf earthquake safety.org, thank you. >> yeah. >> thank you. >> one other item just to mention is that i think that a lot of, and we want to make sure and this is a special message to our partners as well as the department heads that are here that we don't take this bond for granted. the last eser bond in 2010 did pass with 78 or 79 percent of the vote. we know that was historic and we think that a lot of it had to do with the metsages and getting out to folks and we know that there are two major earth quakes, haiti and chile and so it was high on the consciousness when the election was going on. so we are not looking for major disaster to help this bond but we are hoping that people keep it in their mind if they don't forget this election is going to be in june. and that you keep getting the

word out and letting people know about it and we are certainly here to answer the questions or come to speak to groups if needed. >> thank you, brian and thank you, charles. we are now going to be treated to a video quick introduction to sf72 by francis zamora who is our public information officer here at dem. >> all right i am going to treat you guys to a quick video. >> one thing that is kind of incapsuleates is going to go to the (inaudible).

[video] we trust each other to get through it together and it extends far beyond what most of us want to see and that has become so much a part of san francisco. this is our city, let's get to know it. ♪

>> well, good afternoon and we are very excited to talk to everyone about sf72 today, and to share it with you. and the first thing that i want to point out that is sf 72 is more than just a fresh new website, or a beautiful set of portfolios that you have before you. it is actually a shift in the way that we talk about preparedness with our community instead of focusing on disaster, and the things that you must do and so bad things will not happen to you, we focus on something more powerful and more important. and that is the power of community. and of course, preparedness is about getting your supplies together, but it is also about knowing your neighbors, and lending a hand and sharing knowledge. why? because past emergencies from sandy to tauku have proved that strong, connected communities are more resilient and so let's take a look at one of the platforms that we have and that we are using to build a more

resilient san francisco. >> sf72.org this provides tools and support to people to help to connect to the neighbors as well as prepare for the emergencies we launched this website on october 17th of last year and the 24th anniversary of the earthquake and it consists of four primary sections and get connected, gather supplies, and make a plan and end an emergency and so let's take a look at one of these sections here. the first one is get connected. and really what this does is it provides resources for people to connect with neighbors, through traditional and digital networks and so, we know that the bottom line here is that we want the people to connect with their community in ways that are comfortable to them. for one of the ways that the people get connected is through digital networks. and so that is facebook, twitter, next door, and often

times in emergencies we will find that the people will share their status updates on facebook and hey i am doing okay and i am fine and i am here at this location and we think that is great and so why not try to capture that ahead of time before an emergency so the people can talk about how they are going to share resource and how they can share supplies and how they can share information, ann mentioned earlier last week on the eve of the 1906 anniversary reannounced the partnership and that is a neighborhood, and social network and so we are excited about that partnership because sf 72 is about building strong community and so is next door and so with this partnership what we hope to do is get people to start talking about within their next door communities what they will share with each other, and in the event of an emergency, whether it is a generator, a grill, or even skills, like i can baby sit or cook for a lot of people. we know that not everybody connects digitally and again we want to be sure that people

connect in ways that are comfortable for them and so we encourage the people to connect with their neighbors, whether it is at the gym, or whether it is at the market, but, or whether it is with the neighborhood association, and we also encourage people to work with our partners, and our partners at the american red cross and neighborhood empowerment network and the inner faith council and those are also organizations that are focused on building strong community and focusd on prepared sxns so want to be sure that we have resources for them as well. >> the next section is gather supplies and this is really the educational component of sf72 and the key take away is that we want the people to know that they are more prepared than they think that they are, it is not about going to the store to drop a lot of money and buy a kit, if you want to do that, that is great, a lot of the stuff that you have is already in the house already and it is a matter of gathering the

supplies and having them in an accessible area. so, this section is kind of broken down into three things, essential, and useful and personal. >> things like water and first aid and flashlight and most of us have those things around our house. useful, cash, radio, and warm clothes and things like that. and personal. and now, when it comes to emergencies, it is not just about surviving, it is also before having the ability to cope and being comfortable and i have a colleague, actually that keeps chocolate in her emergency kit that is something that will make her feel more comfortable if chocolate or candy is your thing, put it in your supplies. going along with the community connected theme, we also encourage people to think about what they may want to share with their neighbors, whether it is a grill, generator or the skills like baby sitting.

>> yes, wine is up there. make a plan, this is just a great resource for people where they can get tips on what they should include in their plan and they can download one and send it with their friends and family as well. and again, it is all about connecting. finally the last section is that i want to get into is in an emergency. >> so, in an emergency, is our essentially provides real time information about what is going on in the event of some type of emergency, happening in san francisco. and in the event of a major emergency like an earthquake or tsunami this becomes sf's home page, this is a status for san francisco and it is something that we developed with google.org, and that heard about what we were doing with sf 72 and called us up and said how can we help and we talked to them, and we worked out a few things and they developed

this crisis app for us probono. and so what you are looking at right is there a live feed of 511 and that is the current traffic situation in san francisco if anyone is trying to get on the bridge right now, it is not a good idea, you can see the red. let's say for example that we have an aoerlgt quake or a tsunami we have a connection to the red cross's u.s. shelter feed and so if the red cross starts to open up shelters in san francisco they will pop you light to that map and people will know where to go and we can place things on this map as well if we want the people to stay away from a certain area or if we are setting evacuation areas for a tsunami. finally this is not just something that we are reusing you know, in a major disaster, we are actually using it right now, when we sent out our tweets about stay away from fourth and king, due to the police activity that is included in the link. if we are working through the

process of including it in the link and it is included sometimes. >> they are still training going on how to use it. >> yes, exactly. >> and so, if getting people used to seeing that information come up,... >> i leave believe that this area has the updates included on the twitter feed and also included our partners in the twitter feed and so a lot of you guys that were in this room were sharing the updates that you guys put out as well as the twitter feed from 511.org and that is sf 72 in a nutshell and you guys have some reports in there and some packets? >> there is a portfolio and you can take it home and you can take a look through it and a lot of the information in sf 72.org is in this portfolio and it is designed that you can hang it up and the people can ask you about it and kind of get the conversation going and so with that said, we all encourage you to check out sf 72.org and share it with your

family and friends. >> thanks francis. and we are all very excited about sf 72 and we also have there is a hand out if you twaont pick it up, bay, 72 which just talks about and it is a presentation that is for the uasi actually but it talks about what we are doing with the same concept in the whole bay area region. our next quick presentation is from, it is our community partner update and we wanted to introduce the new ceo of the american red cross bay area chapter. mark cloustier and could you pronounce your last name? >> yes. and thank you, and i will respond to any prononesation of it, it is a real honor and a pleasure to be with all of you and i have been in this role now for ten months and actually in the process of joining the organization, it was in a major reorganization of how it delivers disaster service and

one of the simpler changes is use asiana air crash as an example, in the old model we will have to report up to our national organization, and now we have been resourced and organized to move vertically so that instead of us coordinating upwards, we are coordinating with you and so as a part of that, we instituted a new disaster operations system which akin to a command system which positions us to take the feedback from you and the other partner and it has reduced our time on the scene by 20 minutes. and the other part of reengineering is that it is caused us to refocus on the whole disaster cycle, from preparedness to response to recovery. and for those of you who may have been involved over the years, we started with the prepare the bay area program, and this continues to our ready neighbors programs where we

focus on the low income communities to build the resil ans and to expand for 72 hours and to become partner whens it comes time to open shelter and feed people and i want to remind you that the power of it is really the volunteers and we have 3,000 volunteers who are training in the bay area, but in the case of a disaster can help us to open the shelters and provide the medical and emergency nurse and mental health service and connect them to the family as cross the country and that we stand as a partner to actually be the army in the response and lastly, we have been much more successful and we are looking to improve on this to respond to a daily incidents and san francisco, county alone, we responded to 80 incidents, over the past nine months. and we have served 1100 individuals, and 255 families, and mostly