supported shelter beds that are below the level of respite care and above the level of what people can receive in a traditional setting and i would like to point out that i don't think that many supervisors know of the success that we have had housing pregnant and homeless mothers of newborns and over the past year, department of health and working with the service's agency and home and compass and other providers, and we have developed the path program. which is pregnantcy assistance and temporary housing and it is very, very modest and we have basically have three rooms that we have in the star community home that we developed on the second floor with the volunteer help and we have five rooms that we are renting at the yale hotel and the three at star are obviously for single women because there are no adult men at that facility and the five are for the mothers with partners but we were having a crisis a year ago because of the high number of individuals and families on the shelter waiting list for families and you know, having mothers deliver and then having no

place to go. and so just having a demand responsive tool that really is meeting that need has object solutely changed how we are responding and providing the ability for a mother to be in a private setting with the child and with the partner, and enables that child to have an immune system and enables them to go into a housing placement that was far better than what it was previously, what some of the things that we can to improve the cost efficiency and get the most out of our money >> first and foremost, to my first point, keep it simple and make is simple. a clear and transparent profit to the support of housing to those who need it. make sure that we priorities the people based on the length of homelessness and as you know we are piloting a coordinated assessment effort and the human services agency and working with amanda in our office and both for veteran and single adults where we are using the best, federal program around length of homeless stay and

short term, assistance and rapid rehousing for adults and families who don't need the services associated with supportive housing, but, are homeless. i also just want to say that one of the things that we have really advocated for is shared housing and you can look in los angeles and see that they have created a model where someone can live in their home and generate an income and make a livelihood by having the people placed in rooms in their housing who, you know, have disabilities and have, special needs and have been chronically homeless and i think that that is a model, that can work here, and we have adapted changes so that the people can have shared housing with respect to section eight and i think in this difficult housing market it is something that we really have to do even more to make available people to be creative in securing their housing. and i think that we have to make sure that our emergency services remain open and fluid and i think that the supplemental really speaks to that but we have got to focus in on the long term stayers and

a lot of work and meeting with dph and hsa to identify what are the barriers who have prevented people who have housing offers or should be at a stage where we are moving into housing and continue to fund the permanent housing exits and i think that we absolutely know that by putting more inventory on-line that we can house the people on the street, overwhelmingly, i am not encountering people that are service resistant, i encounter people with justice barriers or barriers of possession, or having a partner that can't stay with them in the shelter and i think that permanent housing is the solution that can help us. >> thank you, director. >> any questions. >> okay. >> why don't we move on. thank you for being here, and for all of your hard work, and thanks for your presentation, also. >> good morning, and joyce,

crum human services agency. and they touched on a lot of topics that i am going to cover this morning and i am going to run through the slide, and first i am going to cover, the single adult shelter and then families, and support services, and permanent supportive housing, and the cost, between sheltering folks and housing folks and then i am going to end it, with a couple of slides, that are best practices, that are national best practices, that we have used when we implement the new programs, but the corporation for supportive housing will discuss, that, and further detail. so that is a picture of the sanctuary. >> and it is, one of our eight single adult shelters. and it is located in the south

of market. and we have 1,134 shelter beds. 73 percent are males. 27 percent females. and according to the 2013 san francisco homeless count, 27 percent of women were homeless. >> the shelters operate, 24 hours. and next door and the sanctionary. and south also operates a 24-hour drop in. shelter. and i am sorry. drop-in center which is part of the standard of care legend. and let me slow it down, legislation. out of our, or the one shelter out of our eight is what we called the self-contained shelter which is the lark inn and it serves the transitional aged youth from 18 to 24. and we also have a specialized

shelter, which only occurs the sunday before thanksgiving, and it ends the last working day of february. which is called the inner faith and it is with our inner faith, community, and they house, and in different locations, anywhere from 60 individual men up to 100 depending on the location of the site. so some of the services provided in the emergency shelter, i don't want to read them all, but, what i do want to highlight is that we do have some shelters that are 24/7, 7 days a week. and our meals all followed the san francisco shelter and nutrition project menu. and there is a staff person over at dph that works with our providers to make sure that the meals and nutrition is. but what i did want to highlight on this sheet is the

new implementation of the 311 shelter reservation system and it is lessoned learned and it has been successful for quite a number of people, and it is a system where instead of standing in line, which we got a lot of shelter beds. and they called 311 in order to place themselves on the list and then each week, the drawing is randomized and their names come up and they have ten days in which to respond. we have the lines in the drop-in centers for the individuals to call there and they can also receive, their place in line, by a simple text on their cell phone, and if the number is current.

some of the support services that we include in our shelters, is housing referral, devon talked about being transparent about housing, and they have support groups, and some case management, and the reason that i say that is dph, in collaboration is what we call the sfstart team which is a roaming case management team that hits the big three shelters and they provide services. >> if it becomes successful, i think that it is amazing because i don't think that a lot of people realized what it use to be. >> it was a system that is still entered into changes that

you would go to, either get a one night shelter bed or a 90 day shelter be. >> what time would people start lining up? >> my staff went out as early as 4:00 in the morning to get a sense as we move forward with 311 what type of impact it would have. and because bed would usually drop at 5:00 p.m. >> and people would be lining up at 3:00 in the morning. >> yes. >> to get a bed for that evening. >> yes. >> and so, okay, so the division of the 311 system. so, the good thing is that it you don't have to line up to get a 90 day bed, if they were not fortunate as i mentioned early. and we only have 1,134 shelter

beds in our system, if they are not fortunate enough to get the 90-day beds, they still have to go, and wait in line to get a 1-night shelter bed, but what we are hearing from individuals, and i am quite sure that people will speak about it today, is that they are able to get, a 90-day bed where they were not before. and what we are also finding, is individuals are entering the system that are actually new to the shelter system before, and the reason why we can kind of tell that they are new to the system is that everyone has to have a current tb screening, and changes. and when we find that they don't have, we can look to see that they have not, utilized our system before, because anyone that utilized the system knows that every year they have to get a tb test. >> so let me ask you, do you think that the long term impact and i think that, when the people hear this, it is crazy to the thought of having to stand in line at 3 a.m. in the

morning to get a bed that night and you talk about the cycle of trying to break out of that, i mean that is self-perpetuating, have you seeing already, shorter lines? or is that something to come? >> well, from what we have heard from our providers, the lines are shorter. they tend to be a little longer in the afternoon, but definitely not in the morning, because they know if they line up early in the morning, they are not going to get a 90-day shelter bed, because the 90-day shelter beds don't drop until that evening. >> got it. >> thank you. >> one other thing, that i wanted to say, both about the single adult shelter and the family shelters we have a great collaboration with dph and the public health nurses shuten and kate is a god send to the shelter and she was both with family and the single adult

shelter to work with the people who are identified in the shelter system that really should not be in there because of health needs and health acuities. so i want to move on to the family shelter, where a 311 is the entry point into the single adult shelters, and we have a central intake point for our family shelter which is called compass connecting point and it is located on market street. and they have a wait list, also. and what i wanted to do was to highlight all of the beds, the family system in terms of beds, is a little different than the single adult system because a family is at least one individual under or a minor individual under of age of 18. so connecting point which is a centralized intake place for

families, they do assessment, they maintain the wait list, and there say weekly meeting with all of the shelter providers where the people that are on the wait list, if a shelter room for families open up, they are placed in there and so we have hampton, family emergency center, which is one night or up to 60 days, and so they have 14 beds. and 32, of 60-day beds and eight cribs. and compass family shelter they can serve 22 families. and so a nucleus family that could be two parents, it could be one parent, with three to four kids, depending on who is on the wait list. hampton, family residence, 27 families. and saint joseph's family, center ten families.

they all have 90 to 180 day shelter stays. shelter stays? the family shelter can be extended if there is a housing placement on the horizon. when we rent up new housing projects, through the plan to end homelessness, families are identified, and the wait list is two to three months out and they qualify, they can actually get a longer stay in the shelter until they are able to be placed into housing and then we have two low threshold shelters and the friendly ship and it is new and it used to be bethel church and they have best beds, and i should not say beds, because they are mats on the floor

and out of the providence shelter they make room for 21-night mats for families. a lot of families in the bay view does not want to track that to the central city area of san francisco. and so we make stays available at the providence. foundation and it is separate from the single adults and the single adults are in the gym and the families are in what the church called the family life center. >> and if you could tell us real quick, if i am an individual or a family and i find myself needing a place to sleep at night and i mean, where do i go first? right? the family there is a central intake here with compass. >> yes. >> but you know it is a little bit confusing for people to think if that ever happened, or where people go or where to go. so from the family perspective, and we have met with so many of

the great organizations that provide, are they all running for the compass? the beginning? >> yes. >> on the two low thresholds most of the community know that they are there and the what we encourage the people to do who go for the friendship or to providence was to put themself on the wait list in order to be eligible for housing when and if it comes up but it is basically through word of mouth. >> okay, thanks. >> so the next slide is the services that are provided at the family shelter centers. and once, again, they operate, 24/7, 7 days a week, and meals are through the san francisco shelter and nutrition project. and there are a lot of children activities because what we find in our family shelters is that there are a lot of children in the system. they can use the shelter as

their mailing address, and they are able to save and they are going to have some sort of income so that when the housing opportunities arise, that they have a little money towards a down payment. kay shooten also works with the family shelters. let's move in to permanent supportive housing. >> we have a total of 3,7... >> excuse me. >> yes. >> i did want to ask about the family shelters, in visiting the star community home in the richmond district but also other shelters like msc and next door, i see that the concentration definitely is in the south of market and tender loin and you mentioned the bay view providence sight, i am wondering if there is a strategy to make sure that

family shelters are spread through the city where the families are and what kind of push back would you anticipate from those efforts to be sure that there is a network that is not just concentrated in a couple of areas of the city but spread out a little bit more? >> and i would answer that question with the response that i think that we get very little push back when it is a family. because, there are children involved. i know when star community opened it was with the funding from sales force. catholic charities was anxious to work with us, because their shelter of saint joe's which is on geraro street and it is a beautiful house. and to my knowledge, there has not been any... and i would have to refer to my program director cindy ward if there has been but in my eleven years, we have never and i have

never heard of any, issues but in terms of opening... >> could i just say that there is a little bit of that behind the scenes but we had to set it up really quickly, but it was definitely a help to have a number of community based groups that could talk to members, and efforts by the police and dufty and others to really get the people on board and i think that you are right, and as it is promoted as a moms and the homeless children. as opposed to the bay view shelter, that came up about a few months ago as well but i think that it is important to fight different shelters, as broadly as we can, and i am appreciative that we have one of the richmond district. >> yes, thank you. >> and okay. so, we are going to move on to permanent supportive housing programs. what i have listed on the document here, is this is the type of units that we have and

so we have 3,261, and 67 of those above are sro master lease, which stands for single room occupantcy, thanks. and 20 percent shelter plus care and that is our hub funded program which is for chronic homeless individuals. and 13 percent is what we call lost, or the local operating subsidies and those are new programs to hsa and new in terms of the sro master lease. and ten percent of our units are family units and 90 percent are adults. >> this is not... >> this is a portion of what we have in the city. >> exactly. >> just to be clear. >> thank you. >> all right.

>> so moving on to the cost for the shelter which is i think why we are here today, to look at the cost benefits and the effectiveness of homeless programs in san francisco as a city. and so the cost per shelter bed, for all of our shelters, the average cost per bed, night is $29, or an average of $10,585 per year. so, then the next door shelter, which is the larger shelter, and it is 24 a night or $8760. the sanctuary *, $32 a night, $11680 and msc south, $29, $10,585 a year. but, if you take the family shelters, all of them which includes the emergency, and all

is three. and the average cost per bed is $31 or $11,315 a year. >> could i ask you, has that stayed relatively constant? >> it has. we are just we are just releasing it for the single adult in the families and they have two left and it has been constant over the last four or five years. >> thank you. >> not that, and inflation has not gone up or the cost of food and electricity and in the shelter, but that will have to deal with as we negotiate the contract. >> understood. >> understood. >> let's look at the cost of if you compare the two of housing.

>> we are talking about supportive housing? >> the supportive housing and there are different types of housing n >> yes, exactly. >> and so, with this slide. >> yes. >> it for supportive housing is $4,250. and these are general fund dollars. and massive lease, $8,600 or per year, $2,200. >> shelter plus care is our hud funded program, that we have to competitively, procure every year. in order to be eligible for the

shelter plus care funded program you have to have a chronic homeless definition, which means three or four, episodes of homelessness in one year. the operating costs includes, the master lease that includes, the operating the building and the utility and property management and the supportive costs are segregated and that is the case management and the support on site for the individual tenants of the family tenants. >> and scott, walton is the program manager. >> how do these two costs together will give us the over all yearly cost per unit.

>> and you sum up. and this is the biggest example and and per unit is for the permanent supporting housing. >> and if you sum it up, yes. >> on the master lease, and that is basically equivalent to the cost per shelter bed. >> yeah. >> and then, in some cases a little cheaper. >> and so that is surprising, at least from my perspective. and because, i think, well, again, we will get more into that, i think, and but, again, given what was talked about ten years ago, and again, not advocating for anything, and i think that it is an interesting statistic and what they say is that the permanent supportive

housing is the thing that matters the most, i don't think that anybody disagreewise that. >> that number is fascinating >> yeah. >> so part of the hud priorities in which we try to align ourselves in san francisco, is. is permanent supportive housing and rapid rehousing. and need supporting next year when we renew, we are able to ask for what is called the bonus, points and those generally are new housing units in the portfolio and so let's go on to the services that are provided in the permanent supportive housing. >> and i think that the bottom line, in the number one line, is the subsidized rent. >> with the providers is that

he they actively engage the services with the clients and i think that the service providers are welcoming them to them and to provide a lots of referrals, and conflict resolution, and we put that in there because often, when, you live and in supportive housing, there are conflicts, and especially if you are in a large building. and so, that, i think that our providers work very intensely with our clients to make sure that everyone feels safe and that their needs are being met and some of our sites we have the sites we have food pantries. >> what it does is what it does

is reduces the emergency room and inpatient and medical and healthcare costs because you are housed. and there is a decline in the criminal justice system cost, so instead of housing individuals, in jails, and they are able to be on their own with the supportive services in the building and feel a part of the community. and it improves, the client's health, and i am sure and it increases the treatment and decreased substance abuse use, because there are programs, quite often, on site, with the

individual, housing the referrals for the individuals and last, it improves the employment, and the ssi disability, benefits, out comes. and because, now you are housed, and you are stable, and you are looking at, whether or not you qualify for ssi, or if there is some type of employment, that is available for you, so that you are stable in the job and you don't have to worry about carrying around your belongings. >> the cost expended for the supportive houses and versing the shelter housing. not just the money that is

expended but the money throughout the city which is an important point. >> we have been working through to supplement the out reach and i think that they have been involved in and part of the dialogue was originally was, and you know, let's increase the number of stabilization beds, in addition, you know, to allow our homeless out reach team to have something to offer individual on the street if we are going to have more people. >> that is right. >> and that i think is the one topic, that the stabilization beds where the people that i think that have had the different opinions, and whether it should be for the supportive housing and i just find it fascinating that the shelter and the stabilization and the housing is probably on the money expended out of the door is almost, and it is equivalent if you will but, then, also, underneath that there is also cost v