usual meetings is had a little spin on them so that we have stations as you approach, and or after a presentation to go around again and talk to the project manager and seeing, you know, what we or what were the problems and how we are trying to solve them and this has been very helpful and the bike tours and plant tours as you know are also very popular and i think that to a person, people who come out of those plants tours say wow, if everyone in my neighbors or my friends could do this, everyone will be behind what we are trying to do in improving the sewer system. >> and innovative again, whether it is our urban planning, water shed gain, which you know, i know that some of you have been present there or you have helped to kick these off, this is a really interesting, opportunity for the people to really sit down, with our staff, and to look at what it would take with green or gray infrastructure to solve the problem with the budget or the time frame and people find this enlightning

and in the end it felt like three and a half hours is really worth their time and we are actually going to show case this game and we have been asked to at the rough tech national meeting in october in new orleans and the staff will be going there and showing other people how this has worked and i think that one of the most successful of all of our last year's out reach, was, at the south east community facility when we held this planning game, and we had over 100 people there, from all aspects of the channel and this is just the water sheds and each, actually had the people on the sides and because, some people didn't realize that it was three and a half hours and they had to go and pick up their kids or whatever, and other people came in and played, at these table to help us to solve these problems and then the people reported out, you know, what they thought about it and so it was an interesting experiment. on-line surveys, again, enewsletters and i hope that you get yours every two weeks and you are probably now

getting one called dten, this just highlights, really where our out reach was and i think that it is pretty obvious that we were able to cover a good portion of the city and we keep doing that and we will be growing on that, as we go forward. again building a following, and i think that one of the platforms and priorities is what we can do on-line. the history and the project statuses. but more importantly, i think that it mirrors what we are doing in the community and that is what we want it to show. on-line, again, we are lucky that we have young people who

are living on-line, and ar keeping us current in that report, and so we have, and you may see, things on facebook or twitter, and reminded also, in a really good interactive thing where the people now remind us about things and they see the water running or the like and so it has been helped us create that relationship and finally, the coverage and that has always been an important thing for us. has a very strong communications aspect about that, and we have been very fortunate with the media and we have continued that here and since of today, we are out, with assistant general manager mary cruise at the south east plant talking about the plans there and so look for that on channel seven and if you don't, we will send you a link and you will miss it and i am sure that you can find it later on. >> and finally the learn about me, campaign. and again, what i think we did

here is really to cut through the clutter, and the people took notice on something that is really out of sight and out of mind and it helped us to educate the public and that is our whole purpose, and it did not take very long for people to start taking pictures of themselves, in front of these ads, that led to contests, where we gave out our t-shirts, and increased our following as you can see. over a quarter or 23 percent increase, and double the new followers, and we have taken that another step this year, and i think that you might have seen these, and it is just, a little hand outs that we have used to plant tourism and otherwise, it says help me out this year and don't use your sink or toilet as dumpsters and gives the people the tips what, not to put down the drains, giving it legs and using it in other aspects and you will that throughout the year too. >> and finally a partnerships, and i can't say enough about this. it is really more, than for us. more than just breaking up concrete, but it has also been

an opportunity, for the agency to meet people that they would not have met, orderly, and may not have come to our meetings and because of these activities, they have gotten involved. and again, the education portion of this is particularly important. and one of the things that we are doing this year as well as continuing the sidewalk gardens and the other programs, with the supervisors, is working with these teachers in our schools, with our arts and education and staff person where they are seeing a video and we are going to encourage more teachers to take their kids, the classrooms to the plants. and then in the, i think that is february, we will have the second video that will show the teachers, how other teachers are using the plant, and the sewer system as a learning tool in their curriculum and so we hope that that really can build the attendance and increase awareness. >> the mission at green way because what we did there, it is building that and it is just

a whole compilation of all of the aspects that it takes when you take on a project from setting up the meetings to even before that, meeting with your sister agencies and figuring out what they are doing in that area, is there any collaration, could we save the time or money and also they need to go out with the out reach and how can we do that together. then the media as well as, working with our surveys on-line, or on the street to get the people's ideas about what they think and just a whole coverage on our website. and social media, links so that we can continue educating people, about these projects. this is the formula that we will use as we go forward with all of our projects. i might mention that next month we have two, really introductory manning meetings in dog patch for the central base hike system just talking to people what the issues are there and the purpose and need

and what is happening with it and why it needs to be addressed so we hope that you can make that. this again is just sort of an overview of the numbers and i could go through them but i think that the most important thing that we want to say is about building that relationship and whatever we can do, to communicate to the people, and in the way that they would like to receive the information, that is what we are trying to do and also, building that support as we go from planning, to design, and ultimately environmental review and your approval projects and so that where we are going with this. >> as we go on this year, the south east it is a good focus and also we are launching the urban water shed, assessment in the west side, on september 13th. and we are looking forward to that. and we have had some initial meet ands they have been well received. we are continuing our work with

use, and also, with the various community organizations, i should say one, example that we had the opportunity, because of a community learning grant, to work with the mission neighborhood centers, one of the things that we want to do is to reach out to some of the emerging audiences and whether that is latino or the asian and they were very interested in working on grease down the drain and they thought that was an issue that they would like to pring home to parents. and we will work with them and teaching them about the sewer system and why we are making these repairs and that is one of the ways that we can collaborative and talk to people in the way that we not. >> and now i am going to turn it over to him and he will make the closing remarks. i want to thank you for your time and if you have questions, we can answer them. >> let me stop you, just for a minute. questions based on that?

>> first of all just to kind of piggy back on supervisor weiner's comments, one of the things that i personally enjoy most about working with you people is the commitment and just the professionalism and i see the incredible work that is done by the staff and kelley's management team, and it goes a long, long way and i think that it is really good for the folks that are watching to see the unique way that you try to reach out and communicate with the rate payers and the public and everything else. if you are aible to go to the slide dealing with partnerships i did have a quick question about that. >> sure. >> so, can you, and if you are unable and someone else can, that is okay, and if no one is able to do it today, that is also okay with me. >> and with respect to these partnerships, in my mind, there is a big difference between a partnership with the san francisco unified school district, partnership with the department of the environment,

and a partnership with the friends of the urban forest, are you able to distinguish the difference between partnership with those public entities, and a partnership with those private entities as we enjay gage them? >> well, i will try to answer that. >> yes? >> i will let you take that one. >> okay. >> as someone... >> and julia, assistant general manager and so i think that you are right on the point that we have a lot of partnerships that are the sister agencies and the office of workforce development and the department of environment and what those departments, it is really, clear that they have kind of their value ad is the school district is if they give us access to the school kids and teachers and allows us to reach and has the mechanism and the infrastructure to do that.

and what is interesting about the groups is that they have a base of constituents and that they often times have ability to reach folks that we would never on our own be able to reach and get to scale in a different type of way and so over the last several ways, we have been trying to look for opportunities to increase those opportunities to really partner with the folks that the community members actually know whether it is friends of the urban forest that have been really clear, game plan as to how they could do the organizing in the neighborhoods to, you know, the place and kind of pair up and you know, pair up the sidewalks and put in it is a technical word, and to capture the storm water. >> it is a technical word and i think that what is exciting about those partnerships is that they do the organizing and the door knocking and what has been great is that a bunch of communities organizations including us, has really partnered with our technical staff so that as they do the

door knocking and organizing the neighbors they are doing it tied to educational things that we at the puc have prioritized and so with the departments it is transactional in how level, sfe, the school district have common goals and they have mechanism to hit the teachers in the schools in a very formal way, the community-based organizations have a con stit ent base for people like neighbor joe that help us to get in an authentic way in ways that we would not be able to otherwise, you will see that we are looking for those types of long term partnerships because the projects are multiple years, and it is going to take a long duration for those project to happen and so building those relationships i think is going to be extremely helpful for us and we have a bunch of mechanisms. >> does that answer? >> it gets us moving in the ball. i think that my intention of

bringing it up, is because i don't think that those two belong on the same slide. >> okay >> when you are in a partnership with the school district it grants us access and you get something in exchange for that. when you are in a partnership with these other entity theres is a different kind of access, access to the base i think is what you said. the concern that i have sometimes, >> and it is not all that, when you are talking about a non-profit and it has the people that work for it that do the tree stuff. >> and there is the wages and there is benches and there is

healthcare. >> i used it and now i understand it. >> so i just wanted to maybe highlight the fact that their role in the last several years has been planting trees, and so, they are going to continue to plant the trees, but we are trying to work with them to coordinate where to plant the trees. in a way that will be more meaningful, for our program. and so, that is the type of partnership that we are talking about. and so, i mean there may be issues, about should they be doing it or not? but since they are doing it, we are just trying to coordinate where they should do it. we should have the thoughtful

and deliberate conversations to this partnership and to what extent the oblt is to that the folks that work for these organizations are actually having it for the wage applied to that work. that they are not under cutting other department whens it comes to those, and i mean, that it is. >> and it is not so hungry for the jobs, like we were three or four years ago. so now, we get to be a little more selective about who is doing that work. so hopefully we will be able to have it. >> definitely. >> so one more thing that i would just throw out there is that the department of public works was or is responsible for some trees or some property owners and i know that the department is tried to

relinguish a lot of these trees and i don't think that we the puc is not responsible for the trees it is just that if they are going to place a tree it will be nice for us to tell us where the best location so that it will impact our, you know, our water. programs. >> and so, but i do understand where your concern lies. >> our concern? >> yes. >> it is just a conversation, because... >> yeah. >> and thank you. >> the conversations with the tree people in san francisco? >> the urban forest people? >> yes. >> yes. >> the home owner decides to get a tree, they pay for the tree. >> it is not really a tree. >> and care for the tree. >> it is the trees that are planted on the sidewalks in san francisco. the residents ultimately are responsible, the home owners are responsible for the tree. >> which is partly why the home owners need to indicate the strong interest because they are responsible for the ongoing

maintenance overseeing that and sometimes they are not aware of that. >> true. >> let me ask you a follow up question. does friends of the urban forest provide that service? >> which service? >> the maintaining the trees for the public? >> no. >> they don't? >> they don't and, they have young people that they employ over the summer to do little bits of maintenance, but it is not a summer employment program, it is truly the approach is that the neighbors have to indicate interest and there needs to be a critical mass of the neighbors for them to do the blocks and the neighbors are responsible for the ongoing maintenance and so that approach that sent to the urban forest. >> so there is no deliverable. >> so if we called them and said that you planted this tree and will you come out and prune it. >> i am not sure. >> but... >> the urban forest program,

issue long standing in san francisco. and under supervisor lesscy kats, i believe, years ago, there was an urban forest council established, to be able to deal with a lot of these issues and it included representatives from the puc and the department of environment from the urban forest and being a better coordination and especially around maintenance needed to happen and that council, has never really done this set of recommendations or planning for the city that still i believe needs to happen so it has been tossed around who should pay for maintenance and which department, and which are you in and everyone between dpw and puc in particular and the department of environment and how the staff person who is dedicated to the urban forestry and issues and so i think that it is a complicated issue. >> and i just want to be clear that the program that we are referring to in this

presentation is clear to the property owner that once it is planted it is their responsibility. >> right. >> yeah. >> and also, isn't it, it is clear too, what the deliverables for the friends of the urban forest are. there is a contract between the puc and south right. >> very clear. >> and so that is about bringing the storm water capture and it is about educating the public and tied to the need to do that and in a larger sewer system program. and they get from the tax, and educate the public, about the need to do that and educate them about ssip. >> great, i think that i appreciate the dialogue and i appreciate when commissioner vietor can shed the light on it because i am inclined to know. but i do and i want to understand as our partners because, we could be engaging in partner, and in such a way that it, and it gives them an

opportunity to engage all of these other partners and men, without really intending to do it and we set something up. and that is not really beneficial to our rate pairs and not beneficial to the urban forest and the community workforce and that the point that i am trying to make, it requires more thoughtful and deliberation about these partnerships. >> thank you. >> back to the communication and out reach, just for a second. i think even to take the conversation and you see that we think about communication and out reach, it is an ever advising thing and we always say that we want the perfect out reach strategy and the perfect out reach out come, but in reality, it is often times the question of how you are driving to get there and to make sure that you are constantly moving in that

direction. everything that you heard is no different, we talk about the ipad and the urban water shed, for example, we started that with a local water project several years prior but yet we are implementing it into this massive sewer system out reach and i think that is kind of our message is there are a lot of different ways and we will continue to work and enhance our relationships and broadening our partnerships with a lot of audiences and in addition to the historic ones that have the constitutional knowledge, and all of those new ones that are coming on-line, that are out there, and you know we had to consistently change our game, and to insure that we are reaching them, whether it is via social media and whether it is via doing the out reach on the web sites, and so, that is the idea and i just wanted to thank all of the staff, this is a brief presentation, we could spend, you know a half hour going through each one of these public out efforts because each one of them required a comprehensive plan from the project and we have a 30-page document of how we reached out

to of stake holders groups and how we got that input and what those manageable inputs were and how they influenced the project. and i want to thank, you know, maurine and a host of other people that are involved in this, and i want to thank the commission, and because we take our kind of tone from what you guys set and the consistent tone of we expect you to do the public engagement and out reach and we expect you to engage with the people before coming to us with whatever your projector program is. we take that to heart and we want to be sure that whatever we propose or presented to you by the project teams has that incourted. to the best of our ability. and we are sometimes our own worst critic. i would say, when it comes to things. every time that i am able to go out and talk about the work that we do, at the puc, i was just in denver the other week talking about all of our out reach over the past ten years when you add up everything from the water improvement program and everything in the sewer

system improvement program and where we are with the rates now to where we were ten years ago. and there is a trend during this and it is a positive trend and other people, look up to us as far as being a leader there and our goal is to remain a leader. so i want to thank you for the opportunity to speak today. >> thank you very much. commissioners? >> i do feel that this effort is really important. when i attend you know, the national conferences, one of the things that they recognize is our out reach, because i think that the importance of making our invisible infrastructure visible, because when you think about water and waste water you never see it, you turn it on and you flush it and it goes away and so these efforts really give us opportunities to educate everyone, about our system, and the aging infrastructure and the investments that we need to

invest in our infrastructure and so it is not only on a national level, state level, but, this is how you reach the actual consumers, and users of our system. and i just think that we can't do more of this in any opportunity to engage the different communities and different customers where we are looking to try to maximize that engagement. >> i think that... >> first of all i think that tyrone and the mv and we should all be very, very proud of how the staff engages all of these technologies. you know, i know, i know that they are doing an incredible job and we get a lot of that in the feedback and i actually think that it is well worth our while to set aside sufficient time, routinely at these meetings to just continue like i saw a card, that was held up a moment ago and i immediately thought, the department of

environment, was there collaborativation on that? and i just think that you guys are just doing incredible work and you make us all really proud. commissioners >> is that it for this item? >> madam secretary, item seven? >> 8. >> 8. ... >> okay. >> and so we have already moved through on general manager, we moved this, >> we have 8 b. >> i am sorry, mr. president. would you like to hold the public comment on item 7? >> yes, i would like to call public comment on item 7, i don't have any speaker cards. >> is this the item? >> yes. >> let me say a few things.

there was a time when the new commissioners made a decision with the intent with the proposition favored both addressing the clean water and the base water, and you all made a decision just to go ahead with the waste water and with the clean water, and that the later date, address the waste water which now i will call the sewer system improvement project. as part of these deliberations, the tax and others were participating,. and so what happens to it and whether sfpuc got this and they put, seven constituents on a fafk force. they do the deliberation and they decided that 5 percent of your 7 billion, which is now 7 billion, and on a bail on it is 50 million and so if it is times 6, it is 300 million, if

it is times 7, 350 million, it is never clear what it is and then you all create, some sort of a system which i will call community benefits. and now this is the point. always. ye may going and i am using media techniques so that you all can tell the whole world about statistics or flowery pictures where when you look at the pictures they show diversity, you are trying to show that. what kind of a legacy are you all going to leave? >> now, we need, if it is community benefit and if we have that amount of money, we need to leave a legacy. and we need to address laser beam focused on those communities that have suffered.

and so, why, you know, when you go to other states or other nations, and all, and they may think, whatever they want to think, about ours, when we bring them in close proximity about, the sewer treatment plant and that is going to be hickry's reality. and so every single day, to day we fix the digesters and still we got..., and that is what, we should be addressing. when the people are remote control they are following from the nuisances. and there are other things that we need to address and then when it comes to the other fluff, we can address it in whatever way we want to. you all can address it in whatever way that you want to but they should be standards and evaluated and so i will be writing an article on this and fair, and thank you very much. >> thanks for your comments.

and along those lines, i think one of the things that we have seen in the news is that the mcclarin location on the south east sector we just authorized a transaction a week or two ago for the reservoir, the old ves invoicers there on bay treat and i figured that it was 9.9 million tlars and i think that one of the things that we are going to begin discussing is that there is a need to leave a legacy and to make sure that we don't lose the opportunities, down in the mcclarin park location in the south east is under utilized and under maintains and it be under%backer under dms dm are perfectly posed to get the opportunities for the kids to get introduced and agronomy tree work, and we had a long

conversation about the forest, but that does not mean that we cannot engage those activity and it does not mean that everybody out there who cares about the resource that we have to weigh in on these things and so i will encourage you to look at the golf course out there and take a long hard look at that and take a look at the other golf courses in the city of county and san francisco and ask yourself, why they look so much different? and i think that we have and we are responsible for making sure that we shed some light on that and then we ad least have the deliberate discussions. and thanks for being here. >> is there any other public comment on this item? >> seeing none, closed. >> item 8 b. >> continuation, of item 8. general manager kelley? >> so, the next item is the water supply out look and as part of that steve ritchie will