speaking population it hits home. >> people get hungry why not eat and give

(clapping.) the airport it where i know to

mind visions of traffic romance and excitement and gourmet can you limousine we're at san francisco inspirational airport to discover the award-winning concession that conspiracies us around the world. sfo serves are more 40 million travelers a year and a lot of the them are hungry there's many restaurant and nearly all are restaurant and cafe that's right even the airport is a diane designation. so tell me a little bit the food program at sfo and what makes this so special >> well, we have a we have food and beverage program at sfo we trivia important the sustainable organic produce and our

objective to be a nonterminal and bring in the best food of san francisco for our passengers. >> i like this it's is (inaudible) i thank my parents for bringing me here. >> this the definitely better than the la airport one thousand times better than. >> i have a double knees burger with bacon. >> i realize i'm on a diet but i'm hoping this will be good. >> it total is san francisco experience because there's so many people and nationalities in this town to come to the airport especially everyone what have what they wanted. >> are repioneering or is this

a model. >> we're definitely pioneers and in airport commemoration at least nationally if not intvrl we have many folks asking our our process and how we select our great operators. >> ♪ ♪ ♪ ♪ the food option in san francisco airport are phenomenal that's if it a lot of the airports >> yeah. >> you don't have the choice. >> some airports are all about food this is not many and this particular airport are amazing especially at the tirnl indicating and corey is my

favorite i come one or two hours before my flight this is the life. >> we definitely try to use as many local grirnts as we can we use the goat cheese and we also use local vendors we use greenly produce they summarize the local soured products and the last one had 97 percent open that. >> wow. >> have you taken up anything unique or odd here. >> i've picked up a few things in napa valley i love checking chocolates there's a lot of types of chocolate and caramel

corn. >> now this is a given right there. >> i'm curious about the customer externals and how people are richmond to this collection of cities you've put together not only of san francisco food in san francisco but food across the bay area. >> this type of market with the local savors the high-end products is great. >> i know people can't believe they're in an airport i really joy people picking up things for their friends and family and wait i don't have to be shopping now we want people take the opportunity at our location. >> how long has this been

operating in san francisco and the late 18 hours it is one of the best places to get it coffee. >> we have intrrnl consumers that know of this original outlet here and come here for the coffee. >> so let's talk sandwiches. >> uh-huh. >> can you tell me how you came about naming our sandwiches from the katrero hills or 27 years i thought okay neighborhood and how do you keep it fresh you can answer that mia anyway you want. >> our broadened is we're going not irving preserves or packaged

goods we take the time to incubate our jogger art if scratch people appreciate our work here. >> so you feel like out of captured the airport atmosphere. >> this is its own the city the airline crews and the bag handlers and the frequent travels travelers and we've established relationships it feels good. >> when i get lunch or come to eat the food i feel like i'm not city. i was kind of under the assumption you want to be done with our gifts you are down one time not true

>> we have a lot of regulars we didn't think we'd find that here at the airport. >> people come in at least one a week for that the food and service and the atmosphere. >> the food is great in san francisco it's a coffee and i took an e calorie home every couple of weeks. >> i'm impressed i might come here on my own without a trip, you know, we have kids we could get a babysitter and have diner at the airport. >> this is a little bit of things for everybody there's plenty of restaurant to grab something and go otherwise in you want to sit you can enjoy the experience of local food.

>> tell me about the future food. >> we're hoping to bring newer concepts out in san francisco and what our passengers want. >> i look forward to see what your cooking up (laughter) ♪ ♪ ♪ ♪ ♪ >> today we've shown you the only restaurant in san francisco from the comfortableing old stand but you don't have to be hungry sfo has changed what it is like to eat another an airport check out our oblige at tumbler dating.com

>> hi, in san francisco we're doing a special series called stay safe, about staying in your home after an earthquake. and today we're going to be talking about the neighborhood support center to help people find new resources when they stay in their home. ♪ ♪ >> we're here at the urban center in san francisco with sarah karlewski, deputy director of spur. we're talking about the shelter, a safe place to stay, exhibition at their center. and part of being able to shelter in place in your home is to be able to find a place nearby where you can get the services that you might not have in your home. and that's what this little neighborhood support center is for. >> that's right.

>> what are some of the services that might be provided in a neighborhood center like this? >> yeah. so, we think of the neighborhood support centers as really being homes away from home. so, after a major earthquake there is going to be a lot of confusion. people are going to need to try to meet up with other people. they're going to need a lot of information. so, a lot of what the neighborhood support center is going to provide is that information. basically we're going to be like a hub where people can come to get services, help, information, et cetera. what you see here on this table are a whole variety of did you ever rent things from tools, some walki-talkies. this helps people know what is going on in their neighborhood. over here you have a whole variety of water and canned goods. we're really hoping that people

will stock up for themselves at least for the first 72 hours if not more. i know that i have a ton of canned food and other sorts of things such as water within my own home. and everybody should, but there's going to come a time where people are going to end up running out and needing more. so, that's what we've got right here. >> so, this neighborhood support center, this doesn't look to be a major city sponsored fully stocked space. it can be a small commercial space, even somebody's garage as long as they have the information, a guide of information, who to call for what, communications equipment, some power, have a generator. >> that's right. >> thinking of lights and charge your cell phones and so on. and probably be operated by volunteers. >> volunteers, maybe members of nert could help out, people who live in the neighborhood that have some building skill could be helpful. so, if there is a structural engineer living nearby or even an architect, they could really

help people kind of understand what has happened to their homes and what sort of repairs might be needed. >> here we are with some of the things that you might find in a neighborhood support center. one thing we learned from hurricane katrina, people really rely on their portable electronics and their phone. we say here's a charging station tied up to the generation. the essential coffeepot. >> yes. >> maybe a computer, you can check your e-mail with. >> yes. we have our charging station here. and then over here you can see we've got a whole variety of things, including the all-important different tags. so, lawrence, do you want to talk a little about the tags? >> sure. people want to know what do these tags mean. is my building safe or unsafe. these are the city owe initial tags. staying in your home doesn't require that you get a tag. it just means that you use common sense and maybe get help from people who might be around who can help you evaluate

whether it's a safe place to stay. >> you might want to know because regular city services are disrupted, you might want to know when trash pick up is, if you need to get clean water, et cetera. also in the neighborhood support center, that kind of information would be available and we've got a little of that up here. >> trash pick up resumes regular schedule on wednesday. >> that's right. >> please mark your human waste. >> that's right. >> so, this is kind of an information center, communication center, also a center that hopefully will show people how to relate to their neighboring communities, what else is happening city-wide. and, of course, this is sort of the ubiquitous form of communication. my cat is missing, call me. >> exactly, because a lot of times, even if you do have a cell phone, and people do if you're really trying to save some of your precious energy minutes, et cetera, or it's not working as well as it normally does, it is helpful to have a message board that you can get

information to other people. and, so, that's what we're showing here. you can see people are going to be looking for their pets. they're going to be looking for rides. people are going to need to be sharing resources a much as they possibly can. another thing that you can see here is they're going to need to be fair tools and some of the things that people are going to need in order to be able to stay safer within their homes. so, we're just showing sort of a gesture to that with all these different tools here. but then also tarps, people are going to need to cover their windows if their windows are cracked, if their roofs are broken. so, ideally, the city would be able to know where all these neighborhood centers are and help deliver some of these supplies. >> they could come from a neighbor, maybe not. thank you so much for allowing us to come in and share this wonderful exhibit. and thank you for leaders. >> hi everyone i'm patrick the

director of earthquake safety forever for the stoifbl and we have the ryan white fair to teach people about the made sure soft story ordinance and connect them with the services they need you can save thousands of lives and if those buildings are rooiftd people will be allowed to sleep in their own beds while the city is recovering. >> we're here at the earthquake ryan white center for people to comply with the ryan white or do

a ryan white on their property to connect with the resources they need. i came here wondering what to do as a owner of an apartment building moderate to comply with the must rules that went into effect last year >> we don't want to go to 10 different events people said so we advise people of the event. so we try to be incentive not everyone is going to be able to come 0 so this fans the afternoon and the einstein >> i've decided to be here it's amazing to see all those people's here it's critical to be prepared and to recover from

disasters as finishing as possible. >> i've been to a lot of shows and this one was a trufk turnout a. >> since the structure the building represents the super structure the lower part of this particle on the buildings on the corner they shack quite a bit. >> so for the floors above as shaking that top floor is fog go-go have no more mass and we saw in 1984 more structure destruction where we're ryan white this by adding a steel frame typically you want to brass in both directions and see how strong the building is. >> we've adapted a thirty year

implementation program i worry about that was a retrofit requirement this is what we do to mitigate the shom and have's evacuation for the people and our partners. i had questions about what kind of professionals are involved in this i want to start to put together a team of people to help me get through this. i'm a structural engineer and i'm thrilled at the quality of the contractors and engineers >> we've taken one civic awesome and put all the vendors in one place. >> you have financing and engineers and contractor and they come here and every we're

rebuilding are that the office of the city of administer and the depth thought i environment and other partners. >> all those things one little piece of a resilient piece of - >> and i felt more positive about things i thought about how to pay for this. >> we didn't want to have one financing option it didn't work. >> we found information about financing they are different options for different types property owners. >> we've seen them offering financially and a pool of styles

for a complicated way of saying they'll be able to pay back their loans over the next two years. >> we have 3 options and secondly, to get a loan for the ryan white and the third becoming in the past program participants in that. it is encouraged along coastal easier where we have set time like sand and a high water table to a cause the sand to shake i'm going to get this visitation on the same bridge you'll see the water come to the surface this knocks the foundation over and pushes out the ruptured pipeline

>> it is intimidating i'm talking to people as a layman who needs help. >> this is a difficult process for people to navigate we're only focused on outreach so we've got the informational and we've spoken to many different owner groups and community groups all across the city. >> outreach is critical for the retrofitting program the city has to get out to the community and help people said what they have to do and do it and raise finances so this program is an advocate and resource for the community. >> so why not skip to the

theme. foremost and most to come we've been presenting community meetings and going face to face with community owners and helping people understand what to do >> you may be wanting to know about the sf green but this will allow you to have is a loan for the property so if you have the property the loan will be summoned by the new owner and this is pay back for your property taxes and the low rates this is a fantastic option. >> i'm in favor of the program obviously we're going to have a earthquake this is from an investment stewardship. >> after a few minutes with folks even if you don't agree

you understand the concept. >> we've talked about being able to do this now we're going to be forced to do this it's a good thing but to pay for it. >> it's not only protecting their property but every dollar is for mitigation it truly is protecting our investment overall the city. >> it's the right thing to do. you can look at the soft story building and theirs like the buildings that collapsed in the earthquake and your shufrtdz to see this >> people are getting caught to get this done and if people can find a place in our homes of shelter it will keep people in

their homes. >> together we'll work out of getting out of 0 disaster and making the community bringing back to what we love. >> as a level of folks we've talked about we make recommendations to make everyone mitigated their soft story problems no other jurisdiction has tried to tackle this ordinance and we're set to have our program complete by 20/20. >> the quality of the people are here because of the leadership. >> it's a great conversation statewide how to do this and i can only stress this enough if

we didn't have the community of the san franciscans that are concerned people, you know, talking about our financing is options and our engineering requirement if you altercated all our work it's consensus driven to provide options we don't have one path but one relative for people to get there. >> it's been an excellent consumption of the services i think i'm going to need if i go through this yeah, i'm very

regular meeting for wednesday august 20th #shgs 2014 >> please silence all cell phones. >> [calling roll]: commissioner highland, commissioner john, commissioner matsuda and pear