my sense right now is that a lot of it is left to the developers to do the marketing and whether you know it's nonprofit developers or the for profit developers if you are part of a community that has the infrastructure in place whether it's nonprofits that are working to educate community workers or whatever the case where you're going to probably have better assess than many san franciscans that have housing unstable, etc. not part of the community that has the organizational infrastructure in place so for example, until recently as far as i'm aware that was nothing not enough happening in terms of educating the lgbt community about the possibility of how to

make sure you get into waiting lists and anticipating the heirs is stable now you're going to have an income drop in 5 to 10 years or when you apply to ssi i was able to get into the let the record reflect outreach i don't know about the housing it's terrific but it certainly starts and that's one example there are such a diverse city and it's geographically diverse people live in areas were there isn't affordable housing being build or not part of the organizations how do we assure that all san franciscans know about this had he how to access it? well, you said a lot of things we're - we have we do so we

need to reach deeper and that is part of the access to housing program that you spoke of we not only gave those funds to the lgbt center but to other local agencies working in neighborhoods and so we're hoping that that will address some of that and then providing the training to those agencies so that they are more aware of the opportunity as we come out and i think will help as well right now we have about 17 thousand names on our e-mail housing alert system where people get an e-mail alert for an opportunity they can sign up for overflow room rentals or

both and we do need to make sure that our developer partners are following in the combrrgs program we've got it spelled out clearly with regards to reaching community organizations we have not stepped update to be sure to provide them with a list rather than having them trying to figure out where to do outreach and we'll continue to do that and continue to grow that list of agencies to make contact with >> i think there are an enormous enormous amount of residence that are connected to my particular organization i

know it makes it hard we like to we all do it our offices rely on organizations to get the word out but so many people are part of the community that didn't necessarily have the organizational communication they're not connected to organizations and it is so challenging to reach those people and it is not sometimes, it can be definitely a language issue but english speakers are not wider in its important to think about how we expand that pool to people that are just not connected to my particular cb o but nevertheless, long term san franciscans that need to know to be on the look out four affordable opportunities.

>> we can do brainstorming and we will and this ties into my next question maybe for you mr. lee it is somewhat connected that's about the extent to which we can or should be taking grow. into accountant in terms of of people getting into affordable housing and we've - i've heard about some definitely frustration that a community works hard to create affordable housing in their community and the lottery goes out and very, very if you spots end up being filed by the people that have been in the neighborhood for 20 or thirty years we've been working on the laguna project it is friendly and embracing of the lgbt search and seizure i have

this you know, i get suppressed out the lottery go out and there's few lgbt citizens that get into it what a disappoint for the community that worked very hard for years and years to create this project that ties into some communities being much more having much anymore infrastructure to be able to get into those lotteries and others and the importance ever making sure that people know how should we be thinking about the geography issue. >> there's a couple of challenges to the geography issues we're looking at how we can work around those challenges a of fair housing to make sure we are not giving preferences over one group to another group

but the look out what those cities are doing we're currently reaching to provide neighborhood preference and if the - that is something we can replicate well, we're put out on that latter we are looking at new york and other jurisdictions as well that is up and coming research on that. >> i think that's a i want to courage that there are legal issues that have to be creative but it's important to think outside the box with the extent there's projects the laguna project is one you, you have a variety of resources there is

nothing that can more quickly dissipate support we've working hard and the community worked to build something is not represented so it's important to quickly take steps. >> yeah. i agree. >> supervisor kim. >> i just is a series of more procedural questions a question we get a lot is kind of the question about the term processes like you're also trying to devolve into what the individual agreement but generally when an applicant wins the lottery how many days do they have to have the paperwork. >> it's generally 5 days 5

business days to provide the documentation that is required for rental unit and if they need more time if there is some vacancy they can request additional time we encourage our leasing accountants to accommodate the specialize requests for on extension and part of what we're working with on the access to housing agencies with to make sure that people understand that 5 business days requirement so when they put their hat in the ring for the lottery they realize if they had win they've got to come up with the rest of the requirements. >> uh-huh. >> the application for the lottery itself is a simply a two or three page application people

think it's an 18 page but it is 2 pages there are instructions we have that take i am the rest of it so we courage people to know what comes ahead what's going to be ahead. >> do we have a uniform application for all the bmr units whether their rental or overflow room. >> yes. >> on once you qualify. >> for ownership you have to produce that up front we require that by a first mortgage lender and at the end the workshops we're asking for that in advance that's covered in the first time homeownership workshops and they can get help from a first mortgage lender. >> in the case of renter so the

same day 2 page application on this afterward that a variety ever factors whether income or another qualifications you have 5 days but you'll make that uniform you're able to do that despite what's in the verbatim agreements in the past contract and not past contracts but moving forward. >> moving forward. >> yeah. and so when we make an agreement and go forward with it we'll put that in the arrangement we make with the developer. >> you know frequently our developers are repeat players they're not only building one building it would be great to build an avalon for other

developments as part of the negotiations it would be great to get as much uniformity as possible you mentioned special cases we'll try to grant another couple of days if a person is disabled for example, what's - can we make that a uniform process the same number of days that are similarly outlined. >> yes. >> in the case of christopher that got a lot of inc. in the press if a person has a credit score below the minimum can we work on standard diagnosing for additional time. >> so here's the deal most, huh? none of these ray's agents

or developers require a credit score so it's not a credited score they're looking at it's a rental score that score what it taking into consideration how much debt people have whether or not at that they've been evicted or recent poor or late credit payments and all of those minimal into this rental score. >> it's standard device by mo. >> no it is most of the inclusionary units those ones we just mentioned affordable housing have a and north america ma they have a score for their development and they'll lower it for other bmr folks. >> are we're going to work on a standard process going forward

so everyone has the same standards for - i know it is frustrating that many of the people that apply for bli have evictions that's why they're on the market to get a blow macarthur you having that when you are below income we shall setting up an impossible standards. >> that's partially why another reason for the program to help folks address those issues immediately before they get into the lottery and before they get a number in the lottery i don't know because out of private developers use various companies to run those i don't know if we can mandate them to use one single company that's what it will take to eye one single score across the board but

certainly we can work with them to make sure that their criteria and we are doing that currently supervisor kim we're really working with the developers to make sure they know who our population is and who we're trying to house and we negotiate with them before we approve the plan to make sure those requirements are not as not going to keep people out. >> at least moving forward i'm to figure out what to do with future developments to keep them under one house if there's not as much as we can do for past development we have to make the process easy but for the city and i see you've been amazing and fabulous every time we've called you with individual residents who have won the

lottery and helped people to get their foot in the door that's a lot of our 7, 8, 9 i want you to spend less time on each individual family but as a bmr program grows that's our goal to make sure we have as much affordable units not a unat the endable program that we can administer it and i did not bring up the unit that was foreclosed on south of market we were not on top of that and wells fargo sold that at market rate we lost a bmr unit we should have gotten back that was a complicated issue. >> we didn't have the difference between the former development agency and the inclusionary one the differences

the inclusionary units survive foreclosure so that wouldn't have been able to happen that was one of the reasons it was mandated the prices and the restrictions survived the foreclosure but the m e t veerment program those restrictions go away 0 so if we lose the homeland security they're not talking to us or gone someplace else won't work with us then we yeah, we'll losses that unit. >> yeah. it was really an unfortunate situation he lost his job and get it back. >> i have 3 more questions and we'll move on if a consumer is

self-employed what's the additional forms of income verification. >> we will take any profit and loss statement we don't want people to have to go through expenses to get us a profit and loss it can be hanger on the back of a napkin we look at bank statements and tax returns so you know we'll really trying to work with our self-employed folks and understand that you know money comes to us in many different ways we try our best to work with folks like this to docket their income. >> the last two questions this affordable housing have a example what can we do to

enforce the citizenship or documents. >> we're doing that now with the marketing plans we are not approving a marketing plan that requires a social security number or that even asks the question. >> thank you. >> we are we're doing whatever we can in the buckled of housing we can do it in but when it comes to units that are funded with federal or state money that requires a social security number or requires permanent residency or group of religiouscy their federal laws trumpet our laws and we're not able to enforce that and so there again someone comes to you and say they made me show any

passport or documentation whatever it might be because we couldn't monitor them or enforce that. >> and my final question i said there are a number of rerent in bmr on affordable housing have a that just opted a few months ago i curious how we track the units. >> we track them they have to come through us to rerent there was one rerental at north america ma that was a lease violation so they had another affordable unit and there was one at affordable housing have

a. >> some which it a only idol i can't tell if it's to the an issue by someone becoming a homeowner that's a great reason to leave but them being homelessness or substandard housing i hear it in our one hundred percent housing there can be turnover quickly because residents may have a hard time living in a shared environment we want to make sure those folks stay housed and not on the streets i have more questions but those are the questions i wanted to ask i look forward to working with the mayor's office of housing and thank you malia

cohen she's interested in that as well and a lot of the hours houses the bmr units throughout the city it is great and both of our offices want to continue to work with the mayor's office of housing and thank you. >> thank you certainly i want to take a moment to acknowledge marie your commitment to the work supervisor kim she and i have spent a lot of time on the housing plans and certainly we've peeled back many layers of the onion and this can help to increase access and accordance. >> those hearing was helpful in helping me to look at the standards that need to exist and certainly supervisor kim and i to some degree supervisor wiener

so we'll continue to use that as vehicle to help streamline the progress and make sure increase integrity and quality in the materials and standards we use such possible from the other legislation functions so this hearing is information that's been phenomenal thank you for bearing with my questions no matter how much work the definition of ami and the percentages how they breakdown what does it mean and mr. olsen lee thank you for your dictation to the subject matter. >> thank you very much. we'll opening it up for public comment up for. i have several public comment cards

(calling names) >> hello i was the first guy you called i appreciate the bmr program i was fortunate enough to win the lottery but the paperwork and the time limits of the bmr program and the m a o program it out of step thank god i won the lottery i was given 5 gazing days to apply and mo expended my

time but because i'm on section 8 and it is ungodly slow i basically ended up losing the first apartment i was applying for i won in the lottery and they assigned me to a second apartment i could have lost as well because the section 8 process takes so much longer than the developers and mo although i have four case managers they per diem thank god they personal sat down at the section 8 office and made them do the work for me or i'd still be homelessness i'm grateful for them and i've seen what my own eyes

that even the inspection process at section 8 they simply go out and inspector the units can take six to eight weeks it shouldn't be that long but if you're in an apartments with 5 days i understand not everybody that applies to the bmr program is on section 8 but more communication it will be section 8 and the mayor's office of housing and the bmr program because there are some people that are really poor that have to be on section 8 to get into the bmr program. >> thank you very much. next speaker. >> hi, i'm teresa the case manager at center throughout the time as the housing program we have help and assistant in

filling out applications by nonprofit or bridge mercy as we see more influx from the program from the mayor's office of housing t n d c we've seen different forms of applications so as we are going through the his or her applications under the bmr and it's great we can get to work with the mayor's office of housing themselves and they advocate for clients we call on we realize there needs no be more uniform policy even in just procedural wise and one of the things first is about the disability people that are disabled like larry has mentioned earlier there are developers not aware of how the process works the housing authority and the communication itself and there

are times if they don't have cased managers they may get did understand if there's no one advocating for them the developers themselves don't know the process you have to call on the mayor's office of housing and their advocate for that another one the finance we felt like there needs to be an additional on the credit check like in bridge housing they looked at alternative forms of utilities if they paid their utilities on time but because a lot of people don't have good credit so it is good this was brought and the idea of different we have transgender that used an old name urging they're new name but complications because they have

old names you're going they are different names maybe adding another question of that and the rerentals we felt we notice new developments like one or two years old but a big taller than we helped one that didn't get evicted but he was a person with a mental illness so for the developers is really hire someone that is cultural sensiti sensitive. >> thank you. >> i'm here to speak on being selected as a preference holder as a certificate of preference holder and when we go through

the walk through before your selected you know they thrills those are the apartments that are available for us and then they wait until you get selected and do another walk through to see exactly if their giving you the same place and come to find out that's not the case either you take it or do take it you don't have a choice i'm like what's fair about that because if you're going to tell me this was available in your mind this is available now your backed in a corner and someone say we're going to dump this on you so as far as them telling you it's like