really important and it helps ensure trust between the community and the police. thank you. >> absolutely. thank you. >> hi, my name is kathleen daly and i work for sf cip and i'm really pleased that the video exists and that the dgo passed. our organization has been working on getting that general order passed for 10 years and i cried the day that it passed, so thank you. also i just wanted to reiterate how important it would be, how wonderful it would be to have it online. i get a lot of inquiries from people all over the united states every month, every year, about what we're doing. they are trying to model, you know, their policies on what we've done. so having it be public would be fantastic. and thank you. >> thank you so much.

>> good evening, my name is jaimie gerber, i am the project coordinator for project what, thank you for having the space here tonight for us to talk. thank you for all your hard work on dgo 7.04 and thank you so much for taking the time to include youth voices in this process. project what is really excited and really grateful to know that the chief is designing officer trainings on trauma and its effect on children. we feel that this is a really important opportunity to continue to include youth voices and to include the impact on children when their parents are being incarcerated. our ask as project what would be to hopefully be included in the designing and planning of these trauma trainings and to be a part of regular meetings with the department to kind of keep up with the progress and

formulation of these trainings. so i come to this work as someone whose parents were not incarcerated when i was a young person and i have learned incredibly quickly that these youth who eithers have a parent that's currently incarcerated or was formerly incarcerated they are experts of their own experiences and they have the right to have their voices heard when decisions are being made about them or decisions are being made that will effect them. i don't need to tell you this, you have seen it for yourself tonight, but they are incredibly thoughtful, creative and resilient young people and i really hope you continue to include them in the designing of these new trainings. thank you very much. >> good evening everyone, my name is dinky montadinke kjdy

supporting youth and adults re-enter the community after justice involvement. we also provide technical assistance and advocacy and today would really like to thank the police department and the police commission for recognizing the importance around mindful arrest procedures when children are present. we appreciate the vote in favor of dgo 7.04 last year and really value this step towards a safer san francisco community. to further encourage this extraordinary step, we would like to request, you heard it earlier, we would like to request the department include a box on the police report form that requires officers to check whether the arrestee is a parent of a youth under 18 years old and if so if the arrest was conducted abdomen

absent the presence of any training. we would also request this dgo training be annualized to serve as refresher training. thank you for your consideration and support. >> thank you so much for coming tonight. >> so i think the lady in the yellow jacket has heard loud and clear we need a box. the box doesn't have to be yellow, but it does need to be general training, general orders are forever. department orders are two years, general orders are forever. we would love to have the help of project what in designing other plans. i'd like to get sergeant rachel killshaw to come up here. rachel was actually just published in a national police magazine, right? so whoever was saying about getting the

word out, maybe you could tell us what you wrote. >> commissioner, chief, director --. >> and thank you for everything you did on this. >> it was my pleasure. i can't reiterate what everyone has said it was such a collaborative effort and we all put our heart and soul into getting this done and recognized that the chief's goal that his vision is to take care of kids in this city and so that's what we did. and so when chief tomioka contacted me asking or announcing that the iacp -- international chief of police was asking for an article on the steps that we took to develop this policy and she asked if i would step forward and be do it, i said sure, thinking, you know, i'll do a couple paragraphs on it.

then after i committed she said yeah, it's got to be about 2,000 words and i said, oh, i feel like i'm back in college. anyway, i worked really hard on it, had some help from some people in our department and just described the collaborative effort where it started back in 1996 samera, 97 -- 2006, sorry -- and moving forward from there just reissuing department bulletins every two years, how that was -- while it was working it wasn't the ideal sis. how we transitioned from that process into a department general order that you all adopted and clearly saw the need for because of our community partners. anyway, it got published, the article was published in this month's

article, in this month's magazine so hopefully it will be used as a model for agencies across the united states. they can take our order and use it as a basis or a template for doing what they do and seems to be working here. so i appreciate the recognition. thank you. >> thanks, rachel, and thank you, deputy chief tamioka, we'll make sure we get copies of that magazine if project what would want one with a copy of the article for occ as well. that would conclude that piece of that presentation. >> looks like some of my colleagues might want to say something. >> i'm sorry. >> vice president turman. >> thank you so much. i thought the video was incredible and i want to thank everyone for their participation. project what, i

have, i firmly believe, and i'll state this, we have a police department that is forward-thinking and hard working to meet the needs of its public. and this is one demonstration of that. i won't say that everything is perfect in this department or around this country, but i know that under chief sir and deputy chief tamioka and terrific sergeants and lieutenants and the patrol officers we have, we are doing our best to reach out to our community and the youth voice is very important to us. and i will be the first person to sing the praises of the department when they do something right and i also want folks, especially sf cip, cjcj, the individuals and project what who are here tonight to

also realize there is another partner under this police commission and that's the office of citizen's complaints. it is our public interface, it is one that cares very much about public outreach, hearing your voices and making sure that we enact policies and procedures that help this department live up to the great department that it is. and i want to thank publicly its very fine director and i want to thank miss samera marion for the great work she does, she was credited, i saw, we look forward to hearing your voices in other areas where we can partner together to do even more tremendous things to meet the public's need. thank you so much. >> commissioner melara. >> i also want to thank

everyone for bringing this matter forth and being able to create a great video. but what i wanted to do is encourage us to go one step further because i'm thinking of domestic violence cases. when police officers are stepping into situations where the children have already been traumatized and so -- and of course these are not easy cases, especially when the police officers are stepping into these cases. and so the possibility of us looking at cit as being one of the training grounds for police officers arresting parents that have been involved in domestic violence cases because it's a little bit more difficult than those cases because the child is already traumatized. so let's think about the next step and how we can deal with those cases. because those are difficult cases. >> and i imagine i'm looking

at samera marion, an aspect of the dgo we just arrested on domestic violence, there's going to be a training component on that. that was a big issue when we adopted that dgo so we look forward to hearing more amazing things. thank you. in kupb klues, project what i feel really fortunate because i got to stand with all of you at the board of supervisors at that time in the capacity of an expert from the center for youth wellness talking about how having a parent who is incarcerated is what they call an adverse experience, which is a body of experience of life long trauma and the effect it has. there are so few times we can prevent trauma, what these systems are designed to do but often they re-traumatize. what i want to say to all of you, the courage that it took to come up here and tell your story, the power of each

narrative of each person talking about what's real for them everybody is human. police officers are human too. by telling your story is changed so many kids and so many parents what their experience is going to be. they might have those childhood experiences but those resiliency factors we're looking to build are there because of you guys and your community. i speak for my colleagues to say i am honored to be doing this work with you honored that the department -- to hear, we hear a lot of things about the police department and i'm going to fill you in on something. it's not always this good. and so i think it matters a lot -- a lot of them are good. we don't always hear as much. sometimes we don't hear as much positive so i want to thank you all for bringing voice to that, organizing around something that you are happy about and something that went well because i think that is a really important part of any movement. so thank you for that. chief.

>> commissioner secretary. >> presentation of the limited english proficiency services annual report. >> in the interest of children, because there's a little child there, maybe we could have just public comment on this piece so they could go home and get her, the little one -- so time out, we're going to do public comment just on that -- sorry. >> on this item. >> yeah, because we have little ones like that -- the baby. >> we don't have public comment on the agenda. there was an action item there that was an update, but i can welcome any public comment at this point. >> just on the children of arrested parents. >> is there any public comment on the children of arrested

parents? >> the little baby. >> briefly, this is going to be quick. it's not a video, it's a cd and it's a film. the english on two parts are incorrect. where the man asks, where is she, he doesn't have to say where is she at? that's a preposition at the end of a question. it's incorrect. last but not least, there is i think chief did do a great job. very powerful. i'll leave it at that. that's all my comments, thank you. >> next speaker. >> dangling. >> i would like to thank project what and you guys a little bit. i'd like to thank them because i like having this

experience with my daughter. you know she was like two, well, she just turned two december 23rd and she was in a car and my boyfriend was arrested and it's not her biological dad but like the police arrested him and they just took her -- took him away from the car, like, and he didn't get to say bye to her, i wasn't informed, i wasn't called or anything. i felt a little hurt from the police like, you know, a little bit like she was just -- she's young. i really do thank project what for making this individual yes for giving the training to, like, the police officers. yeah, thank you guys a lot. >> thank you so much. next speaker. >> hello, my name is jennifer and i'm here with the center. i just wanted to say thank you to the people who worked together to put this video together and to the police department. i myself am a child of incarcerated parents and for a long time my dad's been in jail for 15 years now

and for a long time i had mixed feelings about the police. i didn't, you know, i thought were supposed to hurt, didn't seem like they helped, seemed like they broke it apart. i didn't know why i came today, to see this video and to see you put effort into this, this is great. i think parents if they have kids or just stepping away because there's been times when they storm into my house and it's like what is going on we can't tell you anything. what? you don't know what's going to happen next so you don't know what you are doing next. i'm really really thankful for everybody who worked on this because i can say that as of today my hope is that the police department has changed. so, yeah, thank you to everybody and thank you for putting this video together. >> thank you. >> next speaker? any further

public comment on this matter? >> a sucker for the little ones. >> you want to tell me your name? you want a sticker? >> she's got the whole left eye thing going. >> a positive experience. >> wow, what a brilliant bunch of kids. lord, great job. a great job. police and occ in working with them to change something that needed to be changed. i'm just curious if this is going to be expanded or

if all -- because my arrest turned into a 5150 so i wasn't technically arrested, although there was mention of a citizen's arrest which was later not there. but -- so if this is going to go with the 5150 calls as well. >> just whenever you take a parent away. >> well, i was taken away. that part has changed. that went into effect when? dgo --. >> it was adopted --. >> 2014? great, that's wonderful because that did not occur. another thing to think about is disabled -- if they are dependents, it's not necessarily 18 and under, but dependents disabled people, elderly that people are

responsible for to give them an opportunity to also kind of take care of them. and another thing, and i know it's in a completely separate category, but you can't have something for everything but, you know, the one phone call, i didn't even have an opportunity for a phone call in my situation. that was weird. so by the grace of god everybody was taken care of but ican, you know, the what-ifs, just add to what's going on? so i am thrilled and proud and just floored, what a great job. thank you. thanks. >> thank you. any further comment, public comment on that matter? okay, chief, your presentation on the limited english proficiency services

annual report. >> good evening, commissioners, chief sir, director hix and members of the community , i'm officer stokes, language liaison officer for the department. as such my responsibilities include coordinating language access training at the academy which includes our police service aids and the recruit classes that are coming through. to coordinate meetings with community groups and resolve language issues and to oversee lep data collection and prepare reports regarding language access efforts in regards to the department. i wanted to take a moment and explain who a limited english profish epbt individual is. a limited english person is a

person whose primary language is not english and has a limited ability to either read, write, speak english. establish language access procedures consistent with federal state and local law for sfpd members to follow when encountering a limited english professor individual. services for from communicating effectively and accurately. sfpd members provide free language assistance to lep individuals they contact or those individuals who request language access assistance. this is part of the department's efforts to ensure services are being provided to all members of the community. sfpd members have a language identification card which helps to identify the language spoken by an lep individual. since december of 2013, the department of emergency management has the ability to

identify certified bilingual officers in spanish, cantonese, russian, tugalak and these skill set identifiers are an additional tool that dispatchers have available to determine which on duty officers are available to assist an lep individual with a method that's more timely and an accurate way of communication. as of 2014 we have 465 sfpd members who speak a language other than english. of those 465, 217 members are certified as bilingual. we have 284 members who speak spanish, 104 of those are certified. we have 112 of those who speak

kapblt neez and 85 of those are certified. we have 26 who speak mandarin and 16 of those are certified. and all 12 of our sfpd members who speak russian are certified. we additionally have 34 officers who speak tagalak, 5 who speak vietnamese and 92 others who speak different languages and those languages are not certified languages at this current time. in 2014 we had 2,954 limited english proficient contacts and of those, 1,825 were spanish, 580 were cantonese, 235 were mandarin, 47 vietnamese, 34

russian, 31tagalak and 202 other languages. of those 2,954 contacts, 2,699 used our language line phone interpreter services. occ received a total of 734 complaints and of those, 16 involved lep or language access ordinance issues. 13 of those complaints have been resolved. we had 6 department bulletins or directives in 2014 related to limited english proficiency in december of 2013 we had our dem language skill, which is the one i just explained with regards to officers being able to identified as a skill set

for a spoken language. we had the know your rights brochure issued in september of 2013 and that was issued in english spanish, chinese, russian, vietnamese and tagalak we had bilingual testing in january of 2014 that wasish initiated by dhr and they tested in spanish, russian, sign language for the hearing impaired and braille for the visually impaired and department directive in february of 2014 as a roll call training dvd regarding -- relating to limited english proficient persons domestic violence and elder abuse. and in may of 2014 we had a directive for providing language access services for limited english proficient

individuals. basically a condensed version of dgo 5.20 and then in july of 2014 we issued miranda admonition cards in chinese, russian and spanish to those officers who were certified in those languages. our accomplishments were that we were able to certify more officers in cantonese, russian and spanish. all of our district stations are equiped with a dual handset language line telephone and one was also installed in the special victims unit at the front reception counter. we are training our psa's in regards to department general order 5.20 and department bulletins when contacting limited english proficient individuals in need of assistance. we have our roll call training in regards

to dv and elder abuse and monthly we have meetings with occ, with dem, with dv consortium, the district attorney's office and other community organization members and each month myself, bc tomioka, we get together to discuss department topics and ways we can improve access with our limited english community. currently we are in the process of working on an easy reference card for all sfpd to utilize the language line so we will get that information readily available on a small wallet-sized card that an officer can carry with them. . >> okay, thank you. and i see

members of the language access working group here, another group of familiar wonderful faces who have been working tirelessly, all of these accomplishments that are, you know, the department accomplishments rightly so are possible through a totally different way of doing things, which is a community collaboration. and i also know that while you were gone commissioner melara, i made assignments of commissioners to various working groups and i know it's because an issue very close to your heart you had already expressed interest, you will be joining these fantastic people to continue to ensure that we keep going in the direction of really expanding language access. because it's obviously a safety issue, being able to know what's happening and address someone's needs has been a commitment of this department for some time so i commend the department and i don't know if there's anyone, since we did give public comment on the other matter, maybe we should give some public comment on this matter

too. so anything else, any questions anyone has, first? oh, commissioner hwang and then you are next. >> i had a question about the statistics between 2013 and 2014. when i'm looking at this, it looks like there was a pretty big increase in the number of lep clients that were served, an increase of almost a third, right? can you tell us why there was an increase? >> i believe that, as the information is getting out there more and more through our refresher trainings at the academy and the psa's going through the academy for their time, they are now able to utilize the language line and they are now aware that there are officers that have skill sets and can speak a variety of different languages that are certified and they are able to contact those officers by using dem or contacting dem directly and finding out who is available that has that skill

set. >> as i look at it, it looks like there's a decrease in the number of sort of bilingual officer contacts. in 2013 it looks like there were more sort of face to face interactions between a bilingual officer and a client. in 2014 the vast majority of the contacts were through the phone interpreters, about 2700 out of the 2954, right? so there was an increased use of the phone lines but sort of a decreased incident where there's a bilingual officer meeting with a client director. >> chief might want to respond. >> do you have an explanation? >> i just had a number from 2013 with regards to the language --. >> i can't say for sure but i know as the officers become more familiar and acquainted with the phones, they didn't have phones at all and now everybody has phones. so i think they