k and said i have an appointment and another call with another appointment i called and left a message you can't get anyone to pick up the phone and asked which date was the right date and yesterday i got a call saying i missed my appointment and can't get an appointment so there has to be a better way of getting an appointment just leaving messages and waiting for a call back why not like dmv make an online appointment and choose the date and time that will work for you i ask i think there are a lot of people that want to get registered by can't i want to say if you want to ask records from airbnb they're not the only platform you can get from home

away their the ones renting whole unit. >> thanks very much. >> thank you. next speaker, please. >> good morning, supervisors. i'm charley i'm representing share better san francisco first thing i'd like to say commend the planning department this is a really complexities law and nuance and is important the reason why it's important because what airbnb and short-term rentals do is commercial lists our housing that is helping our hours it is important we staff and planning department staff the resources they need and give them the tools they need we literally can't afford to lose tour short-term rentals a thorough properties excluding showing up in person and showing driver's license to make sure that bad actors are notice

taking advantage this is consistent i've spent 8 hours with home sharers at the planning commission and 8 hours with the home sharers at land use commission and four at the full board of supervisors to say they can't show up for a half an hour is hip transmittal i critical and i urge you to inspect that average very specific 4r0ebd to remove themselves from liability for violations of the ordinance the planning department said it is important to add airbnb as a responsible party to insure enforcement we don't want them to list units that are not registered it was $10 billion before the law passed and

$13 billion after the law and now $20 billion we've legalized them and their business with penn $10 billion more and can't show up to speak. >> thank you very much as the next speaker comes up i'll call the next speakers (calling names) thanks. >> hi, i'm jennifer with the anti mapping project coalition i've that been tracking this problem trying to get this issue i know the statistics with ted and attorney joseph wife 2r50i9 tried tried to creaking crack down the city attorney took one case that was too years ago and filed compliment with dbi that were neglect in their duties i'm happy the planning department is

taking this sincere and is he are i've spoken with the staff their knowledgeable i urge you to listen to them and take their recommendations seriously their job be would be easier in average took the responsibility i know this because i tried to get them to take down a listing a condo operated by the mayor's office i've spoken to david owen he said it wasn't his role by 38 they take the money i don't think the home sharers understand the problem instead 31 they try to shack down city government their forcing a ballot measure my group inconsistency find the listing on airbnb that hosts have 17 hundred listing and many don't live in san francisco

they're in europe. >> i've heard planning will not actively look at users the question why set up a registration if no penalties to comply i think that the platform should be held responsible the number of listing has gone up 15 percent and the new riektsdz people are violating the rules. >> thank you. i'll call the last 3 speaker cards i have. >> good morning. i'm mark i'm american people attorney in san francisco i have a law firm we represented tenant and i want to thank the board and planning department to be here another a critical time regarding information to know the impact the short-term rentals are having in san francisco we represent many of the tenant that have been displaced by

landlord to short-term rentals can't be offered we ask what's wrong with giving someone here in san francisco the right to live we appreciate the planning department's effort in progressing the applications we know it's a daunting task for every person that indicates the process is slow remind them they've been violating the laws for months we see in portland some of the laws have not worked and airbnb has not been compliant we ask the department to put a penalty on the hosting platforms and require them to regularly share information with the city it shouldn't be a burden of proof on the planning department when it burden can be born by airbnb and others who were profiting from those rental they've been making the money in violation of the law for years the at least

they can do is assist the city in compliance so we presented the board calling this hearing hope they telegraph hill stay involved and ca see what else can be done to provide the rentals in san francisco for those who work here and given the number of rentals all the listing are in vision we'll ask there be further effort to reach out to airbnb and other companies why they're not willing to assist to the fact they'll benefiting from this. >> thank you very much. >> thank you. next speaker, please. >> i'm from district 3 turk thank you very much for having this today i have i was born here and own my own place luckily the home sharing is coming along and 2350r9d me the ability to stay here

i don't agree that home sharing should involve developers that are evicting people job agree but many of the people i don't have to go through the same points but i all for complying and coming as a san franciscan we know we don't like to comply with different stuff so for me to come down and decided to comply is a big thing you know i'm all for it i think that it is a process terry that could be easier we could would you'll things online we have to walk down it's a pain in the tuck cuss but i'm going to do it i that to the say thank you for having united states if things could be anywhere streamlined i'll work with the groups in the

city that are worried about kicking people out i'm not kicking people it i rent it out when i can stay in the home city and still be proud of the home share. >> tony with the councilmember sharp and disabled action it's 2k0789d that many of the existing rentals where are not primary residence if this persists then about 2 hundred plus arpz listing will in the be 2, 3, 4 compliance one speaker said the character of the city is prounld and deeply effected pits neighbors against neighbors and i've heard a lot of talk about the hardships in registering i think that planning is doing did best it could a with the rules 81 it's

been provided with i think that airbnb is you know hosted much burden on the department has the city we've seen a lot of evictions that are airbnb induced i've heard a lot of hot air imagine if you were homeless or had if you were very, very poor and having to navigate the various systems that are placed for you registering and going from place to place to get services that is navigating and that's a hardship i think that ultimately you have to really start to charge those platforms and need to finding those platforms in the case of portland to get any kind of transaction and movement on this problem thank you very much. >> thank you very much. next speaker. >> hello, i'm phillip a

resident of district 79 i successfully registered and went through the process went to share the difficulties of progress first of all i don't think this for income this is a pocketbook issue i this had to take off twits for the planning department i lost income it was worth it i have to stay in 90 san francisco i'm existing to have the opportunity to comply and i commend the staff for being helpful, however, the system has it was designed for the planning department makes it extremely difficult and franklin no accountability built on their side hundreds of hosts have tried to registration it took me months i went in on february 2nd and just got my license yesterday so to the point of the

speaker the system used to be reviewed to understand linking to people that want to do this it needs to be streamlined and on line i couldn't imagine a registration process that are harder than going to the dmv and suffering through hair processes i've glutton a lot of processes i'm a small business owner this needs to be simplified we want to comply thank you. >> thanks very much>> thank you. next speaker, please. >> good morning. i'm from north beach i have been future to talk with the planning department and working on a case that's been rather than egregious it is the classic of the worse in that it's a realtor who is using two buildings to do

vacation rentals and those are 7 unit that are involved owner doesn't live anywhere near there in talking with planning i realize also how difficult this is going to be as an attorney as a realtor he has his own website which he has changed from senile rentals no longer appear there he is saying he's renting them out for thirty days or more, however you'll weekend of president's day weekend i heard cars going bye my window i saw 8 people than the cleaning van came after the weekend was over i think this is difficult i think that people who have been director nolan airbnb, etc. know

very well what the law currently is because they changed their adds or the listing to reflect almost the exact wording of the legislation i think for planning you've got our work cut out for you if there are things we can do to help as neighborhood and someone involved in the north beach being one of the major ground zeros for vacation rentals pleaseileitis let us know. >> thank you very much. >> thank you. next speaker, please. >> i'm a resident of district 68 here in selma i'm a renter i'm very grateful to have rent control apartment for over 6 years i'm the only one on the lease and my landlord has trusted me to let whoever i want to live with me i've gone through two full-time roommate

i'm 31 years old i am over you know having to pick random people from craigslist to come up with the other half of my rent i'm happy to register but showing up as a business license and a business opener of a place i live in i'm trying to make rent not trying to explain to my landlord making a racket i'll ask the committee and planning department to at least just you know put some literature and educate our landlords that here at airbnb the places need not turn both a hotel i'm honestly trying to make rent if you fwoiz could make that clear and again, just kind of broadened our hypotheticals i'll greatly

appreciate it. >> thanks. >> next speaker. >> bobby san francisco tenant union what a mess it looked like the conflict is growing and different people coming here one the non-principle places of retains from our expense and tenants union we were a party to 7 actions through the law firm that revealed this is probably a widely secondary market when you create a secondary market like a crash grushd that's a vital thing to fought this thing i know the road that we're on just appears to be urban tinable i know that a lot of people are trying to make the most of it is

their duty and responsibility but i was very moved by gorging williams testimony we're trying to make it work wow it looks at difficult our depend oncy on the affordable housing and so many not recommended here so just a little bit of a squeak for all the squeakless much. >> thank you very much. >> thank you. next speaker, please. >> bruce bennett from glen park a home share from glen park i'm going to comment on the registration process i rent out one room with how husband when we first started to get calls we went adopt to business license first the first problem we encountered i arrived at 4:30

the placing last appointment was at 4 it would be helpful to list 4:00 p.m. is the last intact for that business and secondly, 9:30 a.m. i'm fresh off the boat we called 7 times to get an appointment my husband called 4 times i was waiting to get the call back i called an additional 2 times i got the call back before my husband the person answering the phone is not answering them in order, and, secondly, we tried to use our online teaching bill and wouldn't because it's not an oriental i have to get the original away from per diem go there has to be a better way it's about staffing i arrived at my 9:30 p.m. at 8

percent 45 watched the contractors dealing with the appointments the first appointment is 9:30 it is inacceptable that 11:30 to 9:30 are the only time for registering this is not a fair process people against the registration process it is has to be simpler and easier and better staffed. >> thank you very much>> thank you. next speaker, please. >> hi i'll emily a homeownership in district 4 and home sharing through airbnb with my house it's helped me financially radius my twho two children and staying in the city i want to be in inclines i wanted to say thank you and in

terms of the process i've been to the treasurery office and the difficulty was through the transient tax i of the told i needed to pay for it and it's illegal but i have a certificate from them they have the authority and then i have paperwork saying i need to file by the end of february that just passed i feel i'm concerned a desire for clarity so help to move forward this as best i can. >> thanks. >> thank you. next speaker, please. >> hi, i'm amy with the neighborhood the word of scott sanchez nothing come peddles compliance are very troufrm to me as many of the supervisors and neighbors and the planning department this idea of at

complaint process to bring out the bad actors that is for ellis act evictions the burden is on displaced neighbors and neighborhood associations to be able and the planning department to figure out this and we've been tacked with challenging things i'm very into the idea the problem is into the solution we have brilliant minds and endless resources at airbnb and brilliant minds in the mayor's office and the planning department we should be able to come together and is how do we require enforcement by the host and the platforms well, they work together to figure out a system airbnb has the resources to help the planning department and the mayor's office of innovation figure out a system to enforce compliance hesitates will not forget that we

shouldn't be representing out and creating those small hotel in neighborhoods night life people can comply with the regulations people shouldn't be able to rent out until they go through the registration process i urge some of the suggestions we move forward and require people it be registered before you are able to use the platforms and put some peep into that so, yeah think about the resources we have available to us and use them in the best way not to impact the neighborhoods in a detrimental way. >> thank you. >> thank you. next speaker, please. >> i'm peter the fournd of the harry reid's we're sharing with the community 16 hundred members throughout the city i'm here to first of all thank you to the committee for taking up the

issue. >> thank you to the spifrdz for passing this home sharing law i'm concerned, however that the impression you get today by listening to the statute of limitations from the planning department the harry reid's community are uneager to get registered that's not true we want to come out of the shadow and get refrmd your heard today the process is not easy there are a lot of hurdles i've done a chart to flow chart to show the steps to get registered under this law had it law can be streamlined a lot of the roadblocks have been taken and some of the steps they mandated to be moved we'd love to work with the planning department and urge the supervisors to work with us home

sharers to get the feedback from the point of view. >> what improvement to make this legislation process work we've written to the planning department and had conversations their attitude to back off and to stress that the platforms including airbnb has been encouraging the hosts to get recommend they've helped people to understand what is required finally the urge today that the website companies be forced to deeventual the information about their plans it very problematic and the prospective of the hosting committees our hosting rights need to be replaced for example you can reinforce.

>> thank you. sir, your time is up. >> thank you. next speaker, please. >> supervisors simon is dale carlson for share better san francisco arrest i had occasion to talk about what the global head of public policy airbnb not too long ago i asked them about the 2 thousand bad actresses airbnb tossed from their website what constitutes a bad actor he said we had a guy that had $260 million add he was making million dollars of conflict of interests and had bad reviews they didn't toss him because of hits listing and 2 hundred and 55 were illegal they tossed him because he had bad reviews airbnb and home away flip key

and other website that offer short-term rentals to tourist in san francisco have not incentive to stop con downey and promoting illegal rentals in san francisco there is 2340g in the chiu ordinance that holds them accountable apart from giving those go folks additional resources the additional resources they say they need to do their job one sure thing you can do to bring people into compliance is to put a fine in the chiu legislation if you list a short-term rental without a registration number you the hosting platform can be fined along with the host thank you very much. >> thanks very much any public

comment on this item? all right. seeing none, public comment is closed. supervisor christensen. >> you're on the roster i do have very quick it sounds like what i'm hearing today. >> supervisor i might speak into the microphone. >> it's on tuesday there you go. >> sorry two things so a lot of questions about phone contact which that seem like to be something metabolic that could be repaired you guys have a f a q? there you go >> scott sanchez planning department we have an f a q on the website that outlines the process. >> okay supervisor campos. >> thank you, mr. chair i want to and again, thank you to the members of the public who come out to speak and actually that

this is unfortunate in some rights it actually problematic of what is happening here that there are no representatives from the hosting platforms that are here regarding the enforcement of this law they're absent speaks vitamins and that's very unfortunate i want to go back to planning going back to the issue of the data that you have requested of hosting platforms you was wondering if you had a list if you can describe what that data is so we are aware of that. >> thank you, supervisor so if the ordinance were to the amended to remove the distinction between hosted and non-hosted and require platforms to provide a platform number and only list the numbers

essentially the numbers we need to enforcement a listing the registration number and the number of nights that have's or hesitate an represented that is the enforcement concerns under the current legislation we would need a much more information the address of san francisco and cross-reference those with registration numbers in terms of what in their registered and be able to discern when a which ones are hosted and non-hosted and whether or not the liz was for partial or an entire unit that's a general idea for improvement there is a lot of discussion about the data we need data to determine what i have impacts from the 0 housing stock and other data we need to discuss. >> thank you. >> yeah. on those policy side and making sure we understand

how it fixes the city's housing stocking we don't need to know the specific address but the in flow that shows you the neighborhoods the short-term rentals are occurring in and other factors to help us how the market effect is working for the new market and how it is effectively the housing stock. >> i know that we have to run i want to say that i hope we don't have to go down the path of issuing a subpoena to average and other hosting platforms i hope they client with the request but we have a obligation to get that so i'm certainly ready to pursue that but i hope that it is not necessary thank you. >> supervisor kim. >> thank you supervisor farrell and also to supervisor christensen for calling for this hearing today as