an accidental dial i imagine we will call that person back, try to reach them. if there was any source of concern on the other line, if we heard any shouts or noise we will contact the carrier and try to go locate that person and take action but even if we don't have a reason for concern we will call them back and often go to voice mail and leave a major an -- message and that takes time and that is one factor. another factor is more repeated calls on lower priority incidents. as chief suhr testified earlier as the number of police officers hasn't kept up with issues it takes longer to respond to some priorities and low priorities where it's just taking a report and we have more people calling back asking

is that police officer coming? it's been a while." we also have a -- this is something i am interested in what the data says. there might be a possible mitigation of calls from 311 and that was introduced in 2007 and effort to promote that and as time went on and people moved into the city we might have migration of people calling us instead of 311. >> sir, just a quick question for you. do you see the transition of more repeat calls, do you see that going from non emergency, non emergency to emergency calls? >> that's anecdotally what my staff tells me. i am trying to find ways of putting some numbers behind that and seeing what the trend is. >> okay. i have heard that from a number of residents in my district and it would be interesting to see that. >> yes. and a final effect is

the change in city. we have seen population growth, day time population growth and other changes in what we address more calls related to traffic issues and things like that, so those are some of the big theories and i have some data on some of them but are really working to tease out the causes and whether we can expect those trends to continue, to plateau or drof off or what since it takes in addition to the normal budget and civil service timeline in hiring in any department we have a similar background process to the police department that adds time and we have the academy and on-the-job training so it takes a long time to make staff adjustments from when we decide

we need to and better planning is good in that regard. a couple of things from the challenge of increase in staff we are trying to make most use of the staff that we have, reducing leave usage through a big focus on wellness. we were proud we were in the i think fifth or sixth of the 50 departments in the participation in the wellness survey of the city wide wellness campaign. we have been working with the local union and employees on making the most use of that as well as tightening some of the leave usage programs and we have seen a reduction in leave usage in the last couple of months and resulted in more staff to answer calls and a positive trend we hope to continue and increase in productivity over the work force over this same period. the challenges we've had not due to our work force being less productive at all and it's

actually the reverse, and as i mentioned we have had three classes seated and we are working with the budget office on a long-term staffing plan and in the meantime we have been using a loft overtime to -- a lot of overtime to answer the calls in a timely fashion. quickly i will highlight a couple other areas of focus. we have been working with the fire department on technology and procedural changes to try to improve medical and fire dispatch. that's a big focus for us and that relates to the third thing, the bullet enhancing training for low frequency high impact events and the fire end of the fire department focuses on are low frequency high impact events and fires don't happen frequently but have a high impact and need to be trained for that and have

an increased focus on that and we have a number of technology changes coming down. last may we replaced the main dispatch system and with that big change over that allows other systems to change over so we're going to look at replacing the ambulance mapping system and things like that. we're in the process of replacing our phone systems and that's funded thankfully by the state but happening over the next year and the [inaudible] change overand phone change over will prepare for technologies coming down and text to 9181 and accept pictures and videos that are in the industry referred to as next generation 911 enhancements. >> okay. thank you very much. colleagues any questions at this point? supervisor tang. >> thank you very much. i appreciate the quick presentation and so i know that because you're probably trying to keep it short i am wondering

if off line you could send me data of general topics people are calling about in an emergency. some of the issues i i have been interested in working on and people are interested in calling 911 if they're victims of human trafficking and even though there's a national hot line they don't know where to call or am vs of domestic violence and there were efforts to code some of the calls to make sure they get adequate services and document how many are calling 911 for those things and again off line if you send me more of the high level issues people are calling about. >> absolutely. >> thank you. >> supervisor yee. >> thanks for the presentation and i had an opportunity to go visit the building i guess recently, and after visiting the

building and seeing the operation i feel a lot better about our chances of getting through emergencies in san francisco so thank you very much. >> thank you supervisor. >> okay. colleagues also thanks to dm for being here for your presentation. i think it's critically important that we have you here as we think about public safety and integral part and 911 dispatchers are a critical part of the city and when we think about earthquakes and other disasters and thank you for being here and i look forward to the conversation. colleagues that is it for the presenters and departments today. thank you for being here for these. at this point we're going to open -- unless someone has a comment open it up for public comment and i have a number of speaker cards but i am pretty sure most of the people aren't here anymore so anyone that wants to speak on public comment please go ahead and line

up on the far wall. everyone will have two minutes and that way we can take them one at a time and if you filled out a card it slb submitted so you're name is on record for being here. everyone will have two minutes. thank you. >> thank you. i am a member of the senior and disability action california alliance for retired americans and a supporter of the partisan defense committee. now you know it's a historical fact that any society that is corrupt and greedy requires more protection and security and certainly in a city which the disparity of wealth is greater than any other city in the country and knowing what we have in the city now running it and the tech industry. we have basically the gossip columnists like twitter and capped at $35 million and

other tech moguls and talking billions and don't produce a damn thing for society. they want the police protection of the rich always want the police protection and meanwhile it's on the backs of the poor except we have the philanthropists that get breaks from the police force. i have been a political activist for 50 years and been in political protests in tokyo, cacutta, glaiveg koa, london, new york, baltimore, british colombia, los angeles and -- [inaudible] has there ever been more police presence at a protest than this town. i also know that the police have quite a bit of money they spend on overtime for that and also on

agent provokttories and spies. we know they're getting money to do this to whatress political protest in this country and especially this city and that's all this money is going to be spent on -- [inaudible] put it down in district 1 or in your district -- >> thank you sir. >> -- since the chamber of commerce gives you orders -- >> thank you sir. next speaker please. thank you. >> good late afternoon supervisors. my name is mr. ali and the homeless advocate to encourage you to consider your priorities on budget issues. handcuff -- house keys not handcuff and homes not jails. those two phrases should guide any discussion around public safety budget considerations and

decisions. more police, more jails don't create a sense of safety for homeless and people in poverty and the budget should take into account those that are victims of the current homeless and housing crisis. again whose safety? black folks comprise 6% -- from what i understand the population of san francisco but make up over 50% of the jail population. additional police officers will mean one thing, acceleration and people into jail of people that look like me. the budget shouldn't be balanced on the backs of those already leaving on the [inaudible] of survival and i would like for your consideration to know this that the police department -- excuse me, that over 3,300 children have no place to call them and elders and people with

disability are losing their homes and living on the street and again whose safety are we talking about? are we talking about safety of a few affluent people because there is no space and room for people that look like me, elder people, people who are poor in the communities and the police keep them sai. building more jails -- so i ask you and encourage you to consider those factors when you're laying -- >> thank you sir. >> thank you. >> thank you. next speaker please. [applause] >> good afternoon supervisors. my name is lisa and an organizer with the coalition on homelessness and we are out here today at this hearing because we are really concerned with the -- not only the level of resources but the number of police we are proposing to add to our current

ranks. one of the things that really concerns us is this staffing level is based on a population level and not need or crime. what we have seen through the police department's data we have a decrease in crime particularly since realignment and ab 109 and proposition 47 and some of the data was misrepresented (change of captioners).

>> none of you asked those questions. that is dev straighted when with what we are asking for is housing, food, a place to go to the bathroom >> thank you, next speaker, please. >> thank you supervisors. laura thomas with the drug policy alliance and first of all, i want to applaud the san francisco police department for

reading on addressing drug yus as a health issue. the san francisco police department became the second law enforcement agency in california to issue [inaudible] to their officers to prevent death from opiate overdose and i appreciate that. but i suggest we haven't maximized the taxpayer savings or community helt and safety benefits we can get from continues to look at how we can address drug use in our community and people that use drugs as a helths issue instead of a criminal justice issue. we are doing a lot in san francisco, but there are a number of cities ahead of us in different way. seattle has a program called low enforcement assisted diversion that allows

police to take people to housing and other services and see a saechb 0 percent in recidivism rates and reaarrest for those that went through the housing serves and it is something we in san francisco need to think about if we invest 30 million dollars to give police officers to the tools and connect people with the sorts of economic and social justice approaches that can really help them in stead of additional police officers to arrest and incarcrate people. >> thanks very much. next speaker, please >> good afternoon. my name is mohammed sheck with critical registance and i'm also here to oppose-strongly oppose the allocation of fundsing to increase the police department,

the officers employed. the issue of systemic violence of racism has come to the for oaf any policing and when the recent revelation of the text messages and sheriff gladiator fights in the jails of abuse of instance, san francisco is no exception. to the city and coupty has one of the luest rates of imprisonment historically and in the state so we should work to continue that downward trend. sfr visor wiener says we must look that human impact, but look no further than chief [inaudible] comment which he saiz more police mean more arrests. why would we be wasting resources

and turn around it trend of decreasing arrest and crime rates when we know that the only reason that chief nob made the compant is to justify the jail where 238 million dollars will be wasted on the jail. but, instead of these things-when we take all this into consideration somebody that comes fraul p from outside looking at the statistics would think it insane sooexnand ploos department. we should be diverting the money to pree trial diversion programs and alternative to imprisonment, to resources that we know incraes safety like housing and helt care and access to food and shelter. >> thanks very much. next speaker, please >> my name is nutosha and a community member that spent many unpaid hours here today.

i had am here at a time when people around the country are mobilizing gaerns police browtality. because it is caught on video people are making it a big deal, but it has been this significant forever. also people are rising up about mass incarceration so at a time like that san francisco, a progressive city is talking about increasing the police department, building a new jail or wing of a jail and it is a very curious thing. this is also a a time when the majority of people who are arrested are in jail for non violent drug offenses. in san francisco 75 percent of the people in jail at any time are there because they can't afford bail and it is at a time when 3300 homeless children in san francisco are homeless and we know that who gets arrested in the city and

the cuchbtry are poor people, so this is the criminalization of poverty, nothing new. that is who will continue to be effected and arrested and those chern will-they are already in dire straights. this isn't how we build for our future. also, there is informal research done by the coalition on homelessness which 70 percent of the people who come out of jail seem to hit the street homeless. they have no where to call home. i think it is a time to look at community resources we know are significant, effective, look at restoreative justice, we can be a leader instead of a follower. we have [inaudible] and alex neato in the city and those crimes have not been justly [inaudible] and also for the people who did not at the board challenge-i have been here for

4 hours, i want to say for the board members who did not challenge chief sir what so ever and all there were was applause for his comment. i want to recommend a book to you called-michele alexanders book, the new jim crow >> thank you very much >> i agree completely. my name is irish [inaudible] a retired nurse and appalled. i do not support the increase money to the sfpd and training new officers. i feel less safe in my neighborhood when i see police. i'm a senior and white woman and feel less safe. i have seen people young men of color, african americans and latinos being hurassed. my

neighbors [inaudible] were killed by the san francisco police department and there is no transparency in the investigation and no accountability chblt the race ist text messages are not just words, they led to death. 71 percent of the police killing since 1985 were people of color. with gentfurcation in san francisco, san francisco is now the second city with the largest gap between rich and poor and i think ground zeery is my neighborhood, theimation. i'm afraid the increased police presence is more police hurassing more people and especially youth of color. we need fewer people thip jails mpt i agree with everything about restoreative justice and transformativegisting and communeky service and people getting out of the jail. ime a nurse so see things through the

lens of a community and of people. i only see increased police presence as being detrimental to the helt of both individuals and the community and san francisco. thank you. >> thank you very much. next speaker, please >> hello my name is [inaudible] i work with [inaudible] i'm here to oppose the proposal to fund all 23 million to sfpd. in a recent harassment and displatement studyd ofthis is because

contact och the police results in being harmed or put in jail. expandeding the budget for the police demonstrates disregard if the things that keep [inaudible] as well

asneighborhood residence. as the action of the police sets a precedent of how transwomen are addressed. the city can move 1 police academy and move of sth 11 million saved towards addressing the human rights issues or better yet give the money to community based programming>> thank you very much, next speaker, please. >> my name is [inaudible] organizer with critical resistance which is a member of the new new san francisco jail coalition. first i have to flag it is totally appalling and disgusting to hear police chief sir delegitimize the meaningful reforms cal made in wards rards to the imprisonment crisis and by recriminalizing people and calling people released property criminals.

that recriminalization sets a perfect stage to understand why sfpd isn't a institution building for a healthy future for san francisco, but one that will accelerate towards punish and jail. when we hear those words coming out of someone saying he wants to build a safe san francisco i can't believe he is thinking about the well being of those impacted. so, as many people said we know real safety is actually stable housing, strong community, access to loved wub, education, quality helths care and services. and we have seen example after example of violence from law enforcement this year and so it is-ime implor you to question why you would consider givering tw 3 more million dollars to san francisco police department. people have already said for a

number of things in the racist and home phobic text messages and people getting thrown out of wheelchair, and gladiator fighting. as people demonstrated earlier today for agenda item one shows you can't prioritize these things at the same time. investing 25 million dollars towards the pd means you are not prioritizing people who came >> [inaudible] thank you. thank you. next speaker, please. >> my name is [inaudible] i was here at a protest about a week ago. i tink it is the protest mention. wiener farrell and i forgot your name.

you spent about 10 minutes laughing and the 2 of you spent about 25 minute laughing. i'm a queer woman och color and worked out here for a certain up mount of safety that i wasn't entitled to in other places. i want you to know, wiener, the 3 of you as you stood there and laughed for 25 minutes about black lives at a protest, a direct action for black lives. i was so ashame thofd fact you are gay. you do not speak for my community. that is astounding and if you have done that for a protest of gay peoples live we would have called it homeo phobic and hatred of people. that is what you did for yourb actions, you showed you hate black people and don't think our lives matter. there is increase patrol in the tenderloins. as

we send out the parole this is [inaudible] giving citation to homeless people and telling them to get something from the coalition obhomelessness and get it dismissed. you police and judges and da's are turning around and getting paid for sending out citations to poor people. it couldn't have been anymore fucing obvious when you spend 25 minutes laughing at black people. walter scot, trivan martin, [inaudible] these people fucing matter and so do i >> thank you, next speaker, please >> i'm kelly cutler and volunteer with coalition on homelessness and also passing on the message from sfop and archdiocese restoreative justice program. they will be sending you alet eer in regards to this, they just couldn't

stay this long. as a social worker i want to connect the 2 from the first item that was here today and the second because with the resources going much needed resources within our social service department that is lacking and we are putting so often with police officers on the front line putting them in the role of essential workers mpt we do different training and education and with the sfpd they talk to me and are like, where can we send people. i tell them the realty is we have one shelter bed for 5.5 homeless people. there is a lack of places to refer people. they ask me, can you advocate for people not to call us. not to call the police because there is nothingee can do and it gaerns the law what they