someone understand a court hearing. any information can be entered into this on the white board. at the request of the interpreter. thank you very much deloris. we're on a ethernet cable. i'm collect correct he directly connected to the internet -- before i got on the ethernet cable. i was on the city's wi-fi network. it tests great. there are inherently things. where signals. drops. there can be lag time. or pixel so that is to be expected. in a wireless setting. the same is true on a cellular.

setting. sometimes it pikz lates. or the call will drop. but that is the nature of the techology >> thank you. so much. deloris for joining us today. i will let you go. and get back to work. >> thank you. you you all have a wonderful day. bye-bye. >> deloris. quick question. where are you at today? >> i'm on the west coast. i'm in las vegas. >> very nice. [laughter] it's very windy and breezy here in san francisco today. >> nice. >> that say good point. thank you for having that question. we have interpreters across the nation. we have call centers. in north carolina texas one in california here. nevada. generally. we don't say exactly where we are. but i will say it today. >> thank you very much. we

appreciate your time. >> have a good day. >> bye. thank you. perfect. that concludes. my presentations. with the exception of any questions. the council may have. >> councilmember roland wong? >> hello. thank you for the presentation. i have an interesting comment. i also serve on the parts accessible task force. some of the questions about the deaf community. they would like to see something in the "barts", system. in the future. bart trains. they're going to have

more of the live-feed screens. they were actually trying to figure out how we can accommodate people who are deaf that use this sign language. so it's more of an interesting concept. but we don't know. how bart is going to. you know. kind of fulfill that -- not fulfill that requirement. but to accommodate people who rely on sign language interpretation. with this video remote. you know maybe that will be a good segway. maybe you can come to the task force to provide a presentation about this topic. >> absolutely. >> they would be very interested. so that's my comment. so it's very good.

another way of communication to people who travel in the subway system or you know in transit. >> sure. yeah. >> yeah. different you know concept. thank you. >> sure thank you. >> maybe. can i also get your business card? i know i have your contact info. but. >> yes. thank you. >> councilmember harriet wong. >> hi. i was just wondering. is this going to replace live interpretation. of asl interpreters? >> that say good question. i'm glad you brought it up and asked. it doesn't replace live interpreters. it's meant to supplement that experience. so oftentimes. someone in the community may need an asl interpreter. and they are either like a walk in or the situation

is unexpected. to an on site interpreter. could not be prescheduled to attend. this service is meant to fill that gap. to give on demand. or instant access. to an asl interpreter. if that is going to last a period of time. to bring an on site interpreter. one would be called. the service would just be used in the inter rum until the on site interpreters can arrive. >> and people that request the service. they would pay for it. right? >> no. actually another great question. the city and county of san francisco pays for this service. >> also. is there any way they can actually teach as l.? >> that's a good question. not at this time. we don't do any teaching of asl. >> okay. hopefully. they can

consider that. i would like to learn. to use within my family. >> sure. >> thank you. >> thank you. >> any other questions from council members? anybody from staff? >> yes, sir?. the chair. council woman. i appreciate your question. to susan about this service. we agree and concur there will always be a need for on site. interpreters. a good example of that. when you have these longer conversations. it's really very useful to have somebody there in the room. but we see so much potential and value. especially in the city. the direct service providing. public interface points. if somebody comes and they have a question that say the department of building inspection at the

counter. and they really need to know how do i fill out this permit form. what occupant sea do i put down. standard questions. this enables the staff to the city. to serve everybody on demand. so we really appreciate that. i also wanted to acknowledge. the great work that joanna. did in our office. as well as civic engagement and affairs. they over see the language access ordinance and advocate for as many access to languages as we can possibly provide. it was through adrian pond's work. and her staff to get this contract so all cities. can use this on a permit fee. instead of the individual licenses per department. so that partnership

has worked out really well. i wanted to acknowledge their role in this process. so thank you susan. >> thank you. >> any other staff comments? all right. we will move onto public comment then. thank you for joining us today. mrs. morgan. >> thank you for having me. >> jay grace? >> this one. >> you are right. [laughter]. we have no public comment on this item. john. would you like to come forward? >> thank you for that presentation. it peeks my interest. where i come from the religion. interfaith council and my church. is this service hirable for my church to hire

them onset schedule during worship service. or on call schedule during planning. is that possible and how do i determine what the fee is? is there a ur l. i know the name of your group is on the agenda. but is there a url available? that's my question. >> thank you. john. is there a website address? >> there a web address. it's www.languageline.com. >> thank you. >> thank you. >> and councilmember kostanian. >> if i may is this also going

to be used in the public schools or universities. colleges? >> that is a good question. i don't know. i do do some work with the unified school district. it has been presented to them. they have not yet asked me to set them up. as far as the universities. i know some of the like ucsf. uses it in the hospital. but i don't know throughout the university. >> have they given you any feedback. >> in the hospital? >> yes. >> yes. absolutely. they love it. it's been a good product. it's filled a lot of jobs. especially in emergency situations. in the hospital for sure. >> thank you. >> very well then. anyone have a public comment? very well then. we will move on.

next agenda item is supporting the keep us connected campaign. we have marie jobling joining us. hi. >> good afternoon councilmembers. and colleagues, here. we're here to talk about the keep us connected campaign. to make internet access available. and enhance including people with disabilities. so people in san francisco can be connected in all that that implies. so we have a little power point here. hopefully. it will come up soon. you can see if i stand on my tiptoes. we have a new t-shirt and button. we're advertising this as well. jennifer walsh. is the community connecter. in the community campaign will join me in this presentation. and i think we're almost there.

i'm glad he's doing this. and not me. [laughter]. while we're waiting. i'm curious. how many people really use the internet to get information about what's happening at city hall or what's happening in the city? is that something that folks do on a general -- okay. and do you feel like there are places you want to learn more? yeah. and anybody's whose not ventured into this world. because it is new for many people anybody inching in. figuring out why it's worthwhile doing. that's what we try to reach. is folks who have not made that decision yet. because it seems too scary. they're afraid they will break the computer. they have

something their family gave them. i don't know how to use them. they don't want to feel dumb or get stuck. whatever it is. so we try to over come that initial fear of technology. and learning these new things. so i think we're up. so i move it over here. is that what i do? i don't think this is mic is on (speaking off the mic) so let's do it? yeah. all right. now we're in business. as i mentioned. we try to imagine a city where everyone's connected. i'm going to do a little bit of background so you can kind of tell what's going on here. who the players. are. the first thing i want to mention is sf. connected. the department of ages. and adults services. the second is keep us connected. and

the third is the san francisco tech council. which we hope will be a way to bring your. (audio cutting out)

>> okay. good. i feel better. i didn't break it. okay.

>> there we go. >> all right. as i was mentioning. there was training available in different languages. and computers. have a range of accessibility features. built in. as well as most sites of accessible computer. table. so folks can use them. regardless of disabilities. and it goes to adult centers. so there is extra help for people learning about applications. and software. for people with vision. and hearing loss. and other kinds of disabilities. here's a map of where these sites are across the city. these are not the only computer labs. you can go to. the library also has great labs. and computers. as you can see. there are centers. all over the center. concentrated in the downtown area. they're out in the

neighbors as well. now. all of those labs. and training. that went with them. we're one of the five group. involved in doing training and support on these labs. the other is up on the screen. it's community technology -- are all partners. in keeping these labs. staffed with trainers. and tutors. and keeping these running. not too long ago. when this initial program was funded by the government. we are looking at the prospect of the funding go away. the program would languish and die. so we worked hard through the keep us connected campaign. to make sure funding was available. and through everybody's efforts. and testimony. the city put aside $1.4 million. to keep the program going for another 21

months. since that time. we have been working really hard to make the program successful. to serve more people and to be able to come back and say. okay. that was great. but there is still more that needs to be done. so that is keep us connected campaign part two. we just tell you what our goals are. hopefully. you will kind of agree with us. they're worthy ones. first of all. we know just having the labs there doesn't do it. have you to have trainers. tutors. and volunteer coordinators. who staff these labs to get people coming in. who do the outreach. as we move forward. we would like to see more of them. including those folks. who are bilingual. and are skilled and able to work with folks. with disabilities and where ever possible. we would like to hire seniors. and people with disabilities. to do that work. we found the most

successful. with a peer model. seniors. teaching sceniers. then turning around and teaching others. the first goal is hiring people and increase the number of sites. and take our show on the road. to places where seniors. are. there are seniors. in senior centers. but there are seniors. at churches. and community centers. we want to go on the road a little bit more. so just to get a sense of the training. and what we do. i would like jennifer to talk about her role. as a trainer. in the connect campaign. >> good afternoon. i'm jennifer walsh. i'm a paid community connecter. for the community living campaign. i have been a

computer tutor and mentor. since the sf program began. i helped develop the computer for the hospital as well as help with community presentations. being connected to the community and the world through tech technology empowers. all of us. whether we're in the community or in the hospital. sf connected is to teach basic computer skills. to explore personal interest using computers. to connect with friends and family. to become savvy. in this ever increasing. technology world regardless of disability. we have trainers who specialize in working with people with disabilities. who can provide

training for individuals. with visual. hearing. or physical diz abilities. participates become part of the community. and find -- in their talents. and help others. we are hoping to increase the number of people by hearing people to support. technology keeps you connected >> guardless of who you are. where you are in the world. being on the internet is the only time i do not have a disabilitied label. we hope you will join our keep us connected campaign. >> all right. thank you jennifer. so jennifer will stay here to answer questions at the end. i know. let me tell you a few other things. that are a part of this campaign. and we will take some questions. so second thing is to keep

computers running. and haec sure program is supplied. on some sites. they never got funding for paper. or ink. or the headsets. so a let bit of money to make sure it's there. otherwise. people can't use the equipment or print what they need to print. the third thing is the tech support for people with equipment. if you have a phone. you don't know how to get a pictures. or messages off it. you want to use it better. we have skilled trainers. that are good about taking whatever you have and what you need to know and help connect the dots. so that's another piece of the goal for the future. then the 4th one is really about raising more visibility and resources. that's the san francisco tech council. there has been a series of planning. there's been a planning process. we did 80 interviews. with

leaders. we have convened. a series of work groupses, and planning sessions this year. we're pleased carla johnson is one of the ones been a part of the process. as well as others. in the communities. and the goal is to raise the level of discussion across the board. it's not just a problem for the department of ages. and services. it's an issue of the city. so much money is coming, and activity around technology. we should not have the city's residents and taxpayers left behind in that process. here's a picture from the founding meeting. there is always a point where something is born. that was the moment. we will meet again on monday. as the work goes on. we will become more and more public forum. for people to bring ideas. and projects. activities. people work across disciplines. to make

this a more connected city. so you can see the mission of the council is to advance digil. inclusion for older adults. and people with disabilities. so all can participate in the safety connected community. the question is. how can you hope? we hope you want to help. first we have a keep us connected facebook page. if you can tell us your story. or participate in the discussion. that is great. the second is to help circulating postcards. they will be available on may twenty-first. and we will be circulating them from that point through june. and talk to your local supervisor. how supportive they are. we have $750,000. we have the cooperation of age and adult serves. but we need the

mayor and supervisors. and you can help. part is to spread the word of the opportunities. of programs. that already exist. to gather stories from individuals. who can talk about how important digital inclusion. is. and the other stied of that is how it feels to be left out. we hope you will stay in touch with us. here's our contact information. if you have questions. for us now. it would be great to answer them. thank you. i will step back so you can see my t-shirt. you want to see the back? [laughter]. >> councilmember kostanian has a question for you. >> welcome again. i want to ask. are you selling those shirts? (speaking off the mic).

>> if anyone would like them. i didn't bring any today. we will make them available. >> how much are they? >> we're not selling them we want to be visible. this is one way to be visible. we appreciate it if you get one and wear it. write down your sizes. and we will figure out how to get it to you. >> one question. will we advertise that in different parts of the city? >> first thing we're asking you is if there is a way you can help. we have information and all the material for the campaign on our website. and we have a facebook page that is an easy place for folks to go to keep up on what happens. next. there is not a bug budget hears. that's where we make our case. there are a couple in june. that's where we want to make sure folks turn out to make sure

this is visible. okay any other questions for me or jennifer? >> i have a couple. >> oh. >> first of all. you have you expanded beyond the original 224 computers. or is that what you are still working with. >> the program has not expanded beyond that. but we are working on additional sites. when we first started. it was hard to get the computers out. beyond the 224. we're teaching at 360 valencia. and telegraph hill. i would say. there are 300 couple pewters. we teach at now on a regular basis. >> great. and other than -- i don't know how your funding is exactly done. if it's through dos and the city and county? >> right now. it's through the department of ages and services.

we bid for it. then we do the work. in this current year. it's a contract renewal. pretty soon. we have to do it again. we're hoping there is more opportunity again. >> are you exploring larger tech companies. >> anybody trying to do this. it's not an easy pros tect. we think the tech council is the best opportunity to do that. because it has funders. at the table. and the strongest participation has been from microsoft. but they have token leadership role. and helped with funding as well. the council is structured beyond kind of being born and having rules is to promote projects and activities that are across cutting in in eacher. focussing on seniors. as part of the community. in the

mayor's off. they're looking to roll out test pilots. we're helping them 30 through what that might be. >> thank. anything else? >> any questions from council members? how about staff. >> thank you chair. i think we would be happy to put a little announcement on our mod web page. under the heading. to dra attention to the keep us connected campaign. and we support your efforts for budgets. it's a critical lifeline. we know how this keeps us in the community. integrated. it's very important. hi a question for you. you mentioned that one of the services. that was out there. might possibly be roaming support. i mention this is with my mother. our family is for technical support. it's so

easy to lose the e-mail icon on the desktop. by accidentally dropping it into the trash. so i was wondering. how much are people using that roving support option? >> it's very limited at this point. we pay people to go outgoing to somebody's home. we're going out. that adds quickly. there say lot of folks. who need that. we look at this in terms of building communities. so if some people have family nearby. and maybe their sons. are not so happy about coming over making those fixes. we do that. as we built these communities. it's linking up people that who is the skills. with people who need that basic problem solving. >> that is good. so it's the peer to peer neighbor to neighbor support. where you spread the knowledge and provide the