assault backlog we last year cleared within the statute of limitations backlog of seven hundred cases plus we've been working with off a budget from the mayor's office was informed yesterday by captain who's been steadfast in following through to clear the backlog he actually had staff do a hand count it was 4 hundred and 37 cases he has informed me he can speak for that group screened what needs to be tested that backlog will be cleared at the end e by the end of the year paid for by the existing money from the mayor's office from last year additionally with regard to one of the speakers spoen spoke about firearm bayview and

northern station worked out tonight it was named the letterman one of the suspects we're and letterman jacket the follow-up one the spreadsheets austin we executed a search warrant in san mateo with the northern county swat and found mr. chin a firearm hand what was used in the robberies but in addition a virtual or natural of firearms explosive materials and explosive devices the handguns 2022 as a result hand and shot guns and there was paperwork in the resident that indicated those items were for sale and to be in the streets for traffic

this was a large weapons recovery as a prior captain; right we believe this is a hit was one of those potential sources. >> chief any individual inspectors or lieutenant. >> lieutenant bill and sergeant were leading the team out of captain the site team and we working with the bureau of alcohol tobacco and firearms absent that the district attorney in san francisco will handle the robbery side of it and district attorney in san mateo county will handle the weapons side. >> good work. >> on a lighter note we started the 2 hundred and 47 cite class

ton monday and also for the first time we have 5 krults recruits from the oakland police department paid for by the oakland police department and there be going back to the oakland police department. >> they will be this benefits us both ways a it saves them the resources of having to start up on academy we've had academy classes before so it didn't overtax us i believe that the relationship that will be formed distinct those recruits will carry them through their career and back to oakland a person to person relationship ongoing with an agency where you know we're a bridge apart so i think again, it goes a long way to fostering a regional partnership. >> that's kind of poetic chief

we're a bridge apart. >> is this for the entire. >> for the entire 32 weeks in - the second camera wearing group will be june 16th at 12:30 and june is a busy month the june paradise parade is with this saturday with rank and file it is fun to be a beautiful run and the torture run out of union square on june 4, '22 and pride weekend could be huge from the supreme court decision come down it is june 26, '27 and 28 and all the commission occ welcomed

in march commissioner turman enjoys his magnets on the car as well as anyway, the u.s. conference of mayors annual conference is hosted here in san francisco this year and begins on june 18th that concludes my report. >> chief one thing that would, great as the crime lab sends those kids out for testing if you could report back on their progress but get a sense if they're on track they beat their deadline with the last background cases with the statute of limitations and they can do that again. >> colleagues, any questions for the chief okay inspector line item. >> line item 4b occ directors

report and review of recent activities presentation of occ community outreach report presentation of occ 2014 customer satisfaction service and presentation from occ fiscal report and may 2014 emotion of complaint in may 2014 and generation. >> good evening director hicks and so many of the staff from occ lovely to see you here director hicks and good evening commissioner president loftus and commissioners and chief suhr and members of the public before recent activities i'll talk about some outreach activities that occ staff members will be involved in in the coming days

attorney donna salazar will be participating in chufrz job fair for readiness affair which is tomorrow here in city hall and shell educate youth on careers and occ and attorneys salazar will participate in the june 13th activities by having a booth it talk about occ and finally on monday chief suhr and attorneys will participate in a webinar in protecting children who's parents are arrested and this is something that this is a webinar sponsored by the international chief of police

and anyone is welcome everyone is welcome to register and the website for registering is e he learning dot post duty dot utah dot gov. from monday from to your attention e 10:30. >> how significant that is that the international is doing the model to develop a model for children's exposure to trauma when their parents are arrested we hear a lot about the people wanting us to be a leader and having the chief financial officer hosting this webinar is or where we're setting the policy for the nation how to deal with the issues congratulations to the occ and

the department. >> thank you and since all the items have been called i'll launch in tonight i'll present to you the occ 2014 annual report incorporated in that report is information if two other reports if in our report the customer satisfaction strategy plan i've referenced those the latter two in the 2014 annual report i will not b be give-up i giving separate presentations it will cut down on the information you'll receive but certainly respond to any questions you may have we have a power point and investor canning vice will operate the power point this

evening. >> thank you for providing me the opportunity to present the occ 2014 annual report at least keep coming into mind i'm glad 3 times is the charm for providing this report i'd like occ staff inmental if you'll stand as and call our names (calling names) also present i think extremity in the occ our attorney and our acting investors did i get everybody i think so unable to join us the following chris who

has been faithfully delivering the power point or operating the power points and is really largely responsible for gathering the data for the preparation of this report but he is a celebrating that his upcoming in the fall wedding so that he's not available this afternoon or this evening and also a senior investor ed was not available so thank you, everyone and i will begin this evening i'll talk about the history in the mission of the occ organizational development our budget investigations and the legal unit including our policy work and recommendations and emotions and outreach and

finally, the information technology occ was created by a board of supervisors initialed charter by the voter in 19982 we became fully operational we're under the jurisdiction of the san francisco police department how iuoe our mission to investigate the complaints fairly and impartially to mangle recommendations on police practices i've been a director since 2007 and i was hired open the heels of a critical audit report titled poor cases of staff management with the occ investigation one of the finding in that report was a 16 cases per investors was best practices but in 2007 investors caseload from

20 to 45 cases at the conclusion of 2014 the medium caseload was 24 cases today, the medium caseload is 28 cases and one investor has 32 cases moving to go back moving to organizational development and this budget year 2014-2015 which is about to conclude our staffing was adjusted by the long term staff vacancies we have two 8124 those are journal level investigators and one senior investigator vacancy and long time vacancy is one cleric staff member and senior

investigator because of the city policies i'm unable to hire anyone permanently into those positions because the individuals could come back next chart before you say the occs budget proposal and as i advised mayor ed lee approved all of the occs budget app and thank you very much commissioner president loftus and members of the police commission for our advocacy in that regard and what comes out of it for budget year 2015-2016 from the board of supervisors adapts the mayors supposed budget there will be two

additional investigator positions and an information technology position to assist chris and two attorney positions as well and the board of supervisors will begin its budget hearings next wednesday for the public safety department including the occ and if necessary the following wednesday with follow-up information and the board of supervisors budget analyst have asked me for additional information to justify those positions that we have we requested. >> moving to another organizational development one of the 45 recommendations that the controller's office made in 2007 was that the occ conduct

customer satisfaction surveys and we began doing that in september of the 2011 and the way it works is that when we send the complainant and the police officers our disposition letters of how we're disposing the complaint we enclosure a survey questionnaire there is one for that the police officers and one for the complainant so investigator candice miles volunteered to come pile the information we don't have anyone opening on staff that has the ability to come pile and analysis the information and ms. million dollars xarnt has earned

a masters no public administration on the public oversight it is the statistic analysis in addition to the investigations she performed she was able to assist us with the customer satisfaction survey will approximately, six percent of complainant and 6 percent of officers responded to the survey 27 were satisfied or very satisfied with the complaint process 24 neutrality and 39 officers were safety or very satisfied and 24 percent neutrality 51 complainants felt it was bias in favor of officers and 47 officers thought that was bias in favor of the complainants laughter 74 percent of complainants agree

or strongly agree that is important to have affordable unit a neutrality occ but 64 were urban satisfied with the outcome, however, it is an adversarial process during the period in question the sustain rate that's the time when the occ found that an officer was ethnic or engaged in misconduct it is never above 8 percent so considering that one might say the complainant was more dissatisfied and 54 percent of the officers were satisfied with the outcome so what have we learned from gathering this information

even though it is a small sample it is good to get feedback from complainant and officers so it is a customer satisfaction sire how can we move to have the individual that used our services or the subject of our services how greater satisfaction we determined that we could engage in more outreach and education to the public and to the complainants and officers about the occ complainant process constrained in how much outreach because of the size of our staff we always seek to do better and provide more and more information and when we conduct an outreach and distribute the questionnaires whether the

participants in our each were satisfied overwhelmingly they are we believe that we had a better job of providing periodic updates the investigation process that's something we will do we are going to continue to administer customer surveys and report every two years in carpenter looking her caseload she buildings she can, begin this next report from september from march last year and keep the lines of communication between the occ and the public and the police department open. >> so moving on to the budget which i discussed in a prior slide for 2015-2016 we asking for piece of positions and that's how the budget process

works in that it is believed that one can't constantly hire on july 1st and so it is - there's an assumption that - is there a problem with the - >> no, no. >> it's oriented you're fine. >> okay into the second quarter so .778 a journey level investigator at .7716 an investigator and information services technician assistant and attorney that will restore ms. salazar to a full-time position because of the budget constraint we've been unable to

do that and an attorney position with the constraint of step and nutrition we also asked for refusal from nutrition $96,000 another $300,000 floating out there that means we would need to hold open the senior investigator and the journey level investigator but we'll fill positions we currently have. >> moving on - to an unreadable chart it just reflects the 5 unoccupied position two leaves of the absent and the occ was to

fill one the 5 unoccupied position investigator we anticipate filling that position before the end of the fiscal year. >> let's talk about what we did in 2014 the investigation unit is budget for 21 full-time vufthd positions the occ got complaints and investigated the findings on 7 hundred and 6 cases we always like to close more cases, however, we were unable to do that because of the staffing constraint in all the cases in terms of the old cases and we closed 54 percent of the 2014 cases or 3 hundred and 93 the vacancies on our staff increased the number of days to

close the cases moving on to divorced backlog in 2014 medium caseload was 24 cases and at the close of 2014 there were on 13 journey level investigators with full caseloads two of the journey caseloads are acting as senior caseloaders another reminder i've been it becomes is 15 cases per investigator occ had several cases in 2014 we had the two single 2011 hotel cases which were told while the

fed's conducted the criminal investigation on the child we had four officer involved shooting cases one new complaint in 2014, one officer involved shooting under investigation at the close of 2014, 3 of them resulted in the suspects death we closed 3 officer involved shooting in 2014, we received one new ois complaint in 2015 and another case of note when the bicyclist was killed in a collision with a truck, complainants filed a complaint about the quality of the investigation so with those cases of note when an investigator receives a high profile cases we reassign some of their cases we take the

investigator off in take and in take back up that means other investigators are on rotation for taking walk in complainant and other phone complaint they're on rotation more often a note a missing patient that was found dead in the san francisco general hospital stairwell and another one videotaping an offices at the gates mental illness multiple officers and urban laugh detention of and a complaint from sexual assault with the processing of evidence at a crime lab and in 2014 there was racism text messages when

receiving the evidence as this evidence was being reviewed we forwarded two the police department to executive officer in 2015 to who conducted an immediate and thorough investigation let's talk about the demographics complainants by race and ethnics 27 percent of the complainants were caucasian and african-american and 26 percent latino and hispanics 11 asian-american and 6 percent - 26 percent declined to state case in taxes that we conducted were mainly in english overwhelmingly in english 96 percent 4 percent spanish

less than one percent were complains russian and korean our investigators on staff speak spanish tagalog and french and dialectical that's closely recommended to complains when oh, we have not investigator staff that speaks mandarin and chinese when we're flurg unable to converse with a complainant we use language line for translations purposes. >> additionally in our mediations we will have actually have a translator for the loimd

dwicht person the allocations unwarranted action was a third of the allegations and close to 2 neglected of duty and russia slur finally in may of 2014 the cases we closed we made finding on 2 thousands plus allegations there were 5 hundred and 7 officers with allegations 44 percent were not sustained and 19 improper conduct matt haney the officer didn't do anything wrongz wrong and sustained 6 percent of the allegations unfounded and means the

complainant actually no longer wanted the investigation 4 percent and the sustained cases we found made sustained finding in 58 cases last year that's 8 percent of the 8 k housing 7 hundred and 8 cases we closed of the cases two were unnecessary force where we sustained one officer in one case and another 3 officers in one case moving toward the sustained allegations by type 50 percent of the allegations from neglect of duty and urban water action and discredited 9 per