matters so next-we are all most there. >> next order of business is closed session, there is no. next order of business ajournalment adjournment >> we are adjourned at 217 [inaudible]it. >> good morning, everyone. welcome to the 311 calling

center i know that our director nancy welcomes me usually we get to announce another great tool if not a modification of our 311 center the public and residents like to see you know when we first created the 311 center we were here for that start we wanted a tool that lifts the burden off all the vacuums of calls going to 9-1-19-1-1 is for real emergencies life or death and whatever it happening on the street currently that will be of the emergency nature needs to be called through to 911 we'll get an immediate fire and police and department of emergency response on that on to day to day basis we have a lot of other calls we have tried to direct those now thousands everyday that come to 311 and

we're glad because their calls for information, for refers for how to do this and that of the various departments of the city. as you may know we've been active in helping our people on the streets particularly our homeless population to get the services they need a challenge because we not had all the hours housing we want we're building that as soon as possible and rehabilitating affordable units as much as possible but things happen on the streets our residents say should i call 9-1-1 or small business i see somebody they don't look healthy we've had a few instances on the street if we had an earlier call appropriate there can have been

a health check, if you will, or check on someone that may have not looked at not an be able they doesn't see something happen that is an emergency often myself i've made calls to 311 someone is not necessarily in a door front but passed out and needs help those are things that happen on the street we're very congested city we want to make sure that if it is not a 9-1-1 call but perhaps there could be a health check or care check on someone maybe 356 can do something about that over the past weeks 36 through the leadership of flabs our city administrator that oversees it w the putting and police

department and public works department and hot team through dpevenz combevenz hope program to you work tot to respond to what neighbors are telling you there should be an act perhaps something a little bit more modern use people don't have to the time to make the call but can actually with their footprints r fingertips simultaneously complun with 9-1-1 and not try to figure out who's responsibility but 311 will figured out for the residents for someone that seize something on the sidewalks we should be able to respond to in this app we're excited in the past fewq weeks to see whether or not to develop an app to low

people to scroll through a push bum efforts something on this street or particular intersection you need to see and someone should check on this individual ear r we care about the people on the streets and make sure it is not an emergency but ought to being sure to follow up on someone that is in need of help a care arrest health check followed up we created the 3:11 a.m. and i know that nancy will pop up it on the details i want to lead this effort by saying a big thank you to her team working with all the other departments they want to also be able to get to where someone suggests to us there might be something that is happening with someone we care

about i believe that this is an infection of combpgs of the city having a deeper compassion to people on the tree we want to provide it to the right agency to follow up with this is why all the departments here are working together 0 so they can be part of it in the meantime we do what we do everyday the dpw and the hot teams visiting encampments of people on the street we assist them more and more and getting them into places like the navigation center or referring the services to the shelters we have or inviting them to the latest project homeless connect program we have all the services housed on a quarterly basis in different parts of city and while we work on short term and

long term answers to getting temporary and more long term housing we're focused on ending chronic homelessness for the veterans by the end of this year we've been focus on the transitional aids youth and more and more getting the data together to respond to more of our families and youth being homeless through the school district and food for thought creative ways to tackle this challenge a housing crisis in the city we're trying to build and stabilize neighborhood as we're doing these so a lot of people from the development and the business segment to the nonprofits they're all collaboratively with our city agencies to do better and barbara garcia and i are working diligently with interpreting moreno has has as we introduce

trying to figure out the mental health and challenges happen on the streets in the meantime we ought to make sure that the things happening on the streets can be respond to we've done with the 311 app to invite the people the people that walk our streets an ability to communicate request city services that do care and will respond to situations on the street and particularly to people who might be on the street in need of something may not be a 9-1-1 situation i want to distinguish between 9-1-1 and 311 9-1-1 will continue to be the number everybody calls if there are a true emergency if something something is happening whether a public safety issue or health issue but 9-1-1 is where

it may not but in your mind someone ought to follow up with something and persons on the streets we don't know all the time whether in immediate need or not but if it appears to someone that someone is in need that they don't look like they are comfortable at all perhaps this is where the 311 health check ought to be had with that, i'd like to introduce over the course our director of 311 nan o'farrell to go over the details >> thank you, mr. mayor for your asking to implement those changes all of us can make a differences by reporting streets events at 311 we're looking at improving ways for the public to connect with government over 50 percent of the questioning

requests for broken street lights we see the demand is high for people wanting to assess government services and expanding the 311 app of non-emergency to include homeless concerns a convenient way for the public to be pro-active in reporting issues as they see them at this time i'd like to to a thanks my team as well as the departments here the office of hope and department of emergency and the police department and public works the public health department and the city administrator's office took all those departments to build a partnership today with this i'll introduce the police chief greg suhr thank you. the

non-emergency number it can't be stressed enough that the way to report on emergency is still call 9-1-1 if you want or need someone in a hurry you have an emergency something that process or someone in danger you've got to call 9-1-1 with that said, nancy and the team she mentions to come up with that 311 app is a fantastic way in a city that, you know, how the innovation center of the word now to come in the term an app we met this smurp is mo' magic and the mayor's office and the hope sf and one of the things we have is apps to reporter things we have an entire generations that has

touch phones it would be great for a whole tech safer i didn't city like san francisco to call on a.m. we could be headed for a especially pick winter and make sure that everyone is taken care of this 311 app will go a long ways not only is it about time it is timely this year ahead of a wet and cold winter to take care of the less unfortunate none can imagined how much they need you applaud the team behind me certainly the mayor that know how and nancy alfaro she's modest but nothing short of a he or sheic effort before the winter is upon us to check on the well-being the less

unfortunate fortunate i appreciable are appreciate it now to introduce the next member of the team from fellowship this would not have happened larry sprinkler. >> morning public works is out on the streets two r 27 we understand we're facing challenges this app hemming heels a lot thanks to the leadership the mayor and nan alfaro for alexander this to the app we have 3 pro activities crews through the city many times a week we may adjust and be responsive as well as with the predefined i'm looking forward to getting the data to evaluate the route, however,

with this information allowing the public to report it will gridlock help us to go our job. >> i'll now introduce my other partner barbara garcia. >> good morning we're excited about this new app preservation our homeless team has doubled the members on the team we've responded to 311 but multiply calls someone calls 311 and determine what status it is with this new app we'll have that directly and that will help us in ronald's to the call i want to note the deducting 23 23w47 programs people are i will are picked up we're able to provide that care as an e in san francisco general hospital we have teams that are out there we

have teams that go out to homeless issues and violate issues on to twenty-four hours those are homeless teams in every district and compared to the 311 call they're excited and trained and ready to continue as i walk down the street i see everyone with a cell phone the public will be responding as they help those no need and make sure the public we respond to the homeless needs to the community thank you very much. >> now i will introduce erica sandburg she's an example of a community member began calling and helping us lead this program. >> hi so, yeah i'm a resident of san francisco i am a lover of san

francisco as soon as i set eyes on the city i fell in love he have a daughter a second generation san franciscan it is unconsciousable it is so depressing and so upsetting to walk by people every day on particular every block and say i can't help them i so ordering my neighborhood and beyond we have to something has to be done is it not right who can we call not just helping people on the street but combrrn the neighborhood this is okay. we can't continue to walk by so someone had a great idea there should be an app everyone has a smart phone and next thing i know there's an app great idea and great minds think alike i

vibrate an what is happening he want it on everybody's phone and i want it on visitors smart phone in ms. short's windows they download this app lower-income and moderate income a major victory of that because it is so necessary we need to find a way to get those people's anybody this is getting them off the streets i'm a huge optimistic this is a great way to go i couldn't be more excited i want to get the word out i love innovations it is san francisco and so thrilled absolutely atheist and happy to be i don't know who - there you go. >> prior to concluding i want to show the types of concerns record to the app and this demo.

>> (inaudible) at the top (inaudible) that concludes this event thank you very much for the board of n

>> good morning >> boys and girls you not to do this by yourself. you got a lot of help but i want to introduce you to someone and he's also the mayor of the city of san francisco. so, would you help me welcome mayor ed lee. >>[applause] >> actually, i kind of look like scott curry, don't i? i will say that anymore then. >> good morning everyone. >> good morning

>> i'm really delighted to be here with all of these very important people from your school to your school district, from the district here in district 3, our supervisor with our elected officials, and with our police and fire chiefs. it's really great to be here together with you because we get to practice something that's really important for the city. how many of you have ever been in an earthquake? okay. how many of you get scared? >> i never felt that >> you never saw the? >>[chorus of voices] >> a lot of us were in a pretty big earthquake a few years ago, 1989, and it's about 26 years ago was a pretty big earthquake across the bay and

brought down the date. it broke a piece off of our bay bridge and some buildings with brakes on it kind of fell off and hurt some people. so, i was around here in the city at that time. i made a promise to myself, to my family, >> good morning everyone we are going to practice our earthquake drill right now. [inaudible] called the quake shake up. what would you do is when i say soft cover were going to get under our desks and stay that way quietly until you hear me come back on and we like we do with a fire to. >> are you guys ready? >> remember how we practiced quietly? we are not talking.

>>[chorus of children's voices] >> is it over yet? >> now the shaking has stopped and we are safe. it's time for us to evacuate like we do for a fire drill. >>[chorus of voices.]

>> good morning, boys and girls. we can do better than that? good morning, boys and girls. there we go. i have to

tell you, you did a great job in evacuate. give yourself a round of applause. you did a great job. everybody was in line. everybody is quite listening for instructions, taking care of each other. that's what you want to remember whenever we have a drill because if it ever happens in real life, you'll know what to do. so, we are thrilled to be here with you today to practice today, and i want to just say, thank you to all of our teachers and all of our paraprofessionals and of course to our principal for helping you be prepared. taking care of each other whenever there is an emergency. so, what i like to do at this point is introduce the mayor of the city and county of san francisco, would like to say a few words to you. with give a big welcome to mayor ed lee. >>[applause] >> thank you. good morning students. thank you. it is my honor to join you on this duck

cover hold. we called the great shakeout of california. guess what? you're part of over 56,000 students in san francisco. all doing the same thing. getting ready, make sure you are compared,, following the instructions of your teachers and your school administrators to make sure you are safe, and then we have the entire state of california. this, to people signed up for this drill in all of the state of california? 350,000 people. that is a wonderful testament that people are not just afraid of earthquakes. they want to be better prepared and ready. if you are better prepared and ready, and we want to make sure that you and your families go to

sf 72.org to make sure that you have the entire list give when you go home tonight, ask your parents, do they know about sf 72.org? because that is the place where you learn all the things that you need to do at home as the same were doing at the schools and where i work come up to all be better prepared to make sure we're ready if there is an earthquake that happens. i want all of you , and this is why supervisor christiansen christiansen and i are here today, we want to experience this wonderful school that you are at, but most important we want to be with you because being with you means that we get to practice how to be safe if there's going to be an earthquake or any other big disaster. that's why we're all here together. with the police and fire chief with our school district and school board, and all the administrators and the other

elected officials to do the right thing. so, please go home tonight and you are going to be , i think, asked by events did you learn today. 72 hour.org. 72.org. that's what you remember, okay? everybody say that. 72.org. yes. thank you very much. and thank you for letting me join all of you in this wonderful school that you have. you are clean school. good organized school. we got great teachers and a great principle, and we are going to continue working very closely with all of you. thank you very much. >>[applause] >> good morning, everybody. i

am really excited about being at this school. is one my favorite schools in the whole neighborhood. i know a lot of people who went to school here. some of them almost all grown up now and they'll still like the school a lot. so, why am i here this morning? you know, the mayor is kind of like the principal for the whole city. right? the mayor is one of make sure everyone is close to be and does what they're supposed to do. then, we have fire chief john he's white she's here this morning and police captain, chief sir they help keep us safe. my job is to look after your neighborhood, so if you and your mom and dad live around here, my job is to make sure that you have nice parks and nice libraries, and that it's safe to cross the street, and that we have traffic lights, and that everything you need to be safe and happy in your district comes your way. so, that's my job. so, it's really great that you guys are learning something today about earthquakes. you know, earthquakes are kind of crazy things. we think of the ground as being really solid, but if we have an earthquake the ground kind of shakes like

you're at the amusement park or something. applicability gained all the houses shake the trees shake and the wires shake it so, learning to duck and cover is important so that you know what to do. like, what do you do when you're going to cross the street? what do you do? look both ways. right? when the ground starts shaking and you go, oh my goodness, what is an earthquake, what you do? duck and cover. i thought it was going to be a duck here today but i found out we were going to duck instead. so, make sure that you know what to do when this earthquake is all speak up on you like a surprise. you won't know so we have to be ready all the time. will we be ready? yes. okay thank you all for letting us come visit. bye. >> good morning, boys and girls. how are you? good. i'm

your fire chief joanne hayes white. i'm also a monk it by three boys. i'm really glad to be standing with this man. for boys. he's a police chief. greg certain he'll say a few words in a moment but were kind of like one big team geared i'm delighted. i got participated before at the school sometimes we do read along but were grateful to be in this first grade class to participate in the drill in i know as fire chief, i don't think i would be in this position today it wasn't for the wonderful teachers that i had growing up here in san francisco. how about, boys and girls, you give a big round of applause to and so young and all the teachers and the staff here at the school. >>[applause] >> i'm also proud to be standing with some members of my department under the direction of capt. kevin party edge and 20. there your local files fire station so thanks for coming out today.

>>[applause] >> a couple of things. i guess it merely is sort of the coach of the team. he's in charge of the whole city. he expects us to work together to be ready for anything. not just in the police and fire department. so, we are here today what we did today was practice. we practiced today that there isn't a true emergency so that when there is we that much better prepared. i would also like to ask you to go home and educate your families good the parents, grandparents, siblings, and talk about if you're at school or at that home what your plan is. how are you prepared to ask mary talks about 72 hours.org. if you might have a different name at this point. sf 72. but another thing is everybody, sure at the school knows the emergency three digit number you got. what is secular everyone can say. >> 911 >> 911. image everyone knows

that but not a lot of people would try to get people to get the message another takeover your parents if there's another really important three digit number that you can call if there is something that you have a question about what you want to report something that's not an emergency and does anyone at the school know what the three digit number is? raise your hand if you know what. yes. in the front with a redshirt. >> [inaudible] >> three digits. not 911 get it the nonemergency line would have all kinds of information. does anyone know? the chief is giving some hints. 311. excellent. that's another thing that sf 72 and 311. those are two important messages to bring home tonight. tell your parents and siblings about. they give you much, boys". it's been a pleasure being here and a very proud to introduce-i call my public safety part i don't like him standing by me because you never know was that happen and that streak chief greg sir. >> >>[applause] >> thanks chief joined. we do, we were right under the desk with a first grade class. was sold as boys and girls around.

but in principle young is so lucky to have this student body to do the thing. so, if we really want to get good at something what you have to do? practice. right. so when we were little and growing up in san francisco we practiced so that when something happens, you don't even think about it. you just do it. so just like supervisor christiansen in principle mayor lee said as soon as something happens in an earthquake. you what? drop, cover and hold. exactly. so that's what we want you to do. this is just all about practice. you just the smartest little

boys and go. please be good for your teachers and your principles. today, it's all about practice. so as you grew up in san francisco, but throughout oregon have an earthquake and everybody's can be safe if they just do with their teachers and parents tell them and then you can help your parents by practicing at home. okay? deal? deal. cool. where'd you remember, it's sf 72 for what could happen if it's bad, and it's 311 if we just want to get information or tell us something that's not really bad. right? those are the two things. okay get undone. fire chief took all the other stuff. >>[applause] >> okay. you guys did such a good job of listening. i know this is been really given. i just found out ms. young made a mistake. i thought it was duck cover and hold and i just got told, it dropped cover and hold. just like the police chief said. so when the earthquake lifted those words again. drop, cover and hold on. can you guys a really loud. thank you star visitors today. >> thank you.

>> here is what you get it you know. just like we always do. you are going to look at your teacher and when your teacher.... >>[music]

as a society we've basically failed big portion of our population if you think about the basics of food, shelter safety a lot of people don't have any of those i'm mr. cookie can't speak for all the things but i know say, i have ideas how we can address the food issue. >> open the door and walk

through that don't just stand looking out. >> as they grew up in in a how would that had access to good food and our parent cooked this is how you feed yours this is not happening in our country this is a huge pleasure i'm david one of the co-founder so about four year ago we worked with the serviced and got to know the kid one of the things we figured out was that they didn't know how to cook. >> i heard about the cooking school through the larkin academy a. >> their noting no way to feed themselves so they're eating a lot of fast food and i usually eat whatever safeway is near my

home a lot of hot food i was excited that i was eating lunch enough instead of what and eat. >> as i was inviting them over teaching them basic ways to fix good food they were so existed. >> particle learning the skills and the food they were really go it it turned into the is charity foundation i ran into my friend we were talking about this this do you want to run this charity foundations and she said, yes. >> i'm a co-found and executive director for the cooking project our best classes participation for 10 students are monday they're really fun their chief driven classes we have a different guest around the city

they're our stand alone cola's we had a series or series still city of attorney's office style of classes our final are night life diners. >> santa barbara shall comes in and helps us show us things and this is one the owners they help us to socialize and i've been here about a year. >> we want to be sure to serve as many as we can. >> the san francisco cooking school is an amazing amazing partner. >> it is doing that in that space really elevates the space for the kids special for the chief that make it easy for them to come and it really makes the experience pretty special. >> i'm sutro sue set i'm a

chief 2, 3, 4 san francisco. >> that's what those classes afford me the opportunity it breakdown the barriers and is this is not scary this is our choice about you many times this is a feel good what it is that you give them is an opportunity you have to make it seem like it's there for them for the taking show them it is their and they can do that. >> hi, i'm antonio the chief in san francisco. >> the majority of kids at that age in order to get them into food they need to see something simple and the evidence will show and easy to produce i want to make sure that people can do it with a bowl and spoon and burner and one pan. >> i like is the receipts that

are simple and not feel like it's a burden to make foods the cohesives show something eased. >> i go for vera toilet so someone can't do it or its way out of their range we only use 6 ingredients i can afford 6 ingredient what good is showing you them something they can't use but the sovereignties what are you going to do more me you're not successful. >> we made a vegetable stir-fry indicators he'd ginger and onion that is really affordable how to balance it was easy to make the food we present i loved it if i having had access to a kitchen

i'd cook more. >> some of us have never had a kitchen not taught how to cookie wasn't taught how to cook. >> i have a great appreciation for programs that teach kids food and cooking it is one of the healthiest positive things you can communicate to people that are very young. >> the more programs like the cooking project in general that can have a positive impact how our kids eat is really, really important i believe that everybody should venting to utilize the kitchen and meet other kids their age to identify they're not alone and their ways in which to pick

yours up and move forward that. >> it is really important to me the opportunity exists and so i do everything in my power to keep it that. >> we'll have our new headquarters in the heart of the tenderloin at taylor and kushlg at the end of this summer 2014 we're really excited. >> a lot of the of the conditions in san francisco they have in the rest of the country so our goal to 257bd or expand out of the san francisco in los angeles and then after that who know. >> we'd never want to tell people want to do or eat only provide the skills and the tools in case that's something people are 2rrd in doing. >> you can't buy a box of psyche you have to put them in the right vein and direction

with the right kids with a right place address time those kids don't have this you have to instill they can do it they're good enough now to finding out figure out and find the future for