>> good afternoon

i'd like to call the sfpuc tuesday, february 9, 2016, no 92016 madam clerk madam clerk, please call the roll. >> commissioner vice president moran commissioner courtney commissioner kwon we have quorum. >> >> thank you. next speaker, please. >> >> item 3 is pitifully special meeting january 26th and january 29th special meeting is there a motion to approve the minutes. >> so moved and second any comes, questions . >> all in favor, say i. >> i. >> opposed? the minutes are approved next item, please. >> general public comment

mr. da costa good afternoon. >> good afternoon commissioners first and foremost i want to thank the commissions and others that attended the services for dr. espanola jackson so i hope i heard the people that spoke at that service judge quinton and george and some others so what really happens when an advocate passes away it is difficult to fill the shoes of the advocate and nobody can fill the shoes of dr. espanola jackson because she had a unique way of disarming and at the same time making a point i know you

for coming too very much so advocates if they have their heart in the right place we expect the commissioners to center your heart in the right place we need to work together to make the right decisions for example, when the san francisco port commission decided to place the fossil fuel, etc., etc. it was a layperson that said no and thank god we had ambassador richard who understood exactly what we were talking about so similarly now we are involved with a huge projects and some of those i couldn't attend the deliberations but we need to be

very open-minded and sincere we need to have accountability and transparency and this should be posted on the intreshlth because we are living in a digital world so we'll catch up once you don't attend the meetings or the deliberations you have to catch up so we'll catch up when i was here more to state to the commissioners that the southeast sector which is go to be a lot will happen there are a lot of the contractors want to get jobs not getting jobs i want the commissioners especially to understand the plight of those contractors 5 million or 4 or 3 million in this drain not being done we

went in memory of dr. espanola jackson to have some good things came from all our hard work. >> thank you very much any other public comment on the items not on today's agenda hearing none, sorry oh, please come forward. >> good afternoon my name is harry berstein an instructor at city college of san francisco and yesterday there was a meeting of the community virusy committee for the balboa park reservoir it is ordinary by the

sfpuc and it is considering that space for housing on public lands i have a picture here and i'll be glad to share this copy with you the puc, sfpuc has a picture of this land but it is empty lots they show we have one hundred thousand students in city college as recently as 2012 all kinds of reasons and count dictation we fount this land is not declared surplus we don't know for sure that the fire and the wart departments don't have

another use for this land and you know we're concerned that the process that is going through is eventual will cause students of their assess and also the agreement of this committee is that the performing arts and education center is going to be built unless the college tells them otherwise this is the change the draft didn't mention the existence and the voters want that is going to be a source for entertainment for professional training and a way to build the college we just - i want to say the san francisco reservoir that is, i

guess privately held and parkland that was blocked by a community group with $22 million the puc here was not even told about it until at the read about it the papers we don't want the reservoir they're to be used and stolen under the eyes of the public without people knowing about it. >> thank you, very much. >> further public comments on items not on today's agenda. >> next item, please. >> item 5 communications. >> commissioners are there any comments on the communications. >> commission. >> i had on the la street light conversion that confused about the the street light

control system from the pictures themselves it is part of the write-up made it sound like those two promotions are preceded into penalty and another part of write up did contractors for the fixtures and control will be led at the same time so this seems to be in conflict and it is unclear. >> barbara garcia general manager for power the later is true i apologize for the lack of clarity the acquisition of the la s e d is separate if the control system. >> they'll be done at the same time. >> not necessarily at the same time we're evaluating opportunities for the control

system but vance the lapd procurement to take advantage of the energy saves even without the wireless system. >> the lamps will work without the control system. >> yeah. they can't be admonished but will work like the lamps today. >> any other questions or comments public comment? next item, please. >> item 67 other commission business. >> commissioners? >> any other business? hearing none, next item, please. >> item 7 the report of general manager. >> good afternoon, commissioners i would like to first give you an update steve richie. >> good afternoon steve assistant general manager so far

water i'm here to talk about our drought feel can i have the slides please the chart the storage levels those are changing rapidly but montgomery into the direction if a extremely dry to weather periods we'll be moving the waters around the reservoirs to make sure we catch the water every hetch hetchy the priority or the start to refill the water banks by may significant differences the numbers. >> on the precipitation front again, we're right above average the last week or so we tried to make sure there was good weather for the super bowl so, now we move back to move into a weather period to see what we can do the snow pack is also well above

2013 now and at the medium level give or take to look out at the snow pack front and we'll talk about today is water available to the city this diagram shows the medium line we have 82 arc feet of water it is available to the city that is water over and above the irrigation be districts we had more the last two years ago combined the numbers on, on the right turns three hundred and 50 thousand acre and 8 hundred plus equal the amount of water available to the city needed to achieve the july 15th storage with the reservoirs or the july 14th storage rain water reservoirs or 10 thousand arcs we fill out the reservoirs if we had that much water that's a

number we really like to see come out of ohio graph and i had a little bit of information the projections we project at a medium and high and low level our low projection for the year making sure it functions how the rest of the year 5 hundred and 20 thousand acres that is a lot of above the 2015 storage level and the high projection is 5 hundred plus a very rough year and mrernt of water but the medium projection it is new conditions here on out we need a million acre we'll have enough to fill the reservoirs and have water left over so those are the projections and you know projections are what they are sometimes they're right and sometimes wrong but they look like good information because we know there is already

a fair amount of snow on the hill above hetch hetchy so it is good as a matter of fact, looking at the next two weeks of precipitation the upper box is the coming week which looks at dry but the lower box is the week after that looks at wet by comparison i believe the first week i'm a little bit skeptical and beyond that people are making this up we may ends up with additional perspiration that is good at this point. >> the funds again, people are convert very, very well our demand so far is well below last year's demand but with the last 5 year average people are using little water to keep light water the reservoirs people are going

a good job and the water board approved an extension of the water regulars for the regulatory structure until early november for the regulations as i mentioned last time had 3 adjustment one for climate for recognize probation officer people live in hotter areas and growth which not many people may make much difference and for people that develop new supplies basically turning nonpublic water and giving them credit they didn't raise the standards of 80 percent that is good we are concerned by giving other people credit they'll have to offset that we didn't do that that's good and a lot of water agencies that have their own

story to tell and one they commended the water agencies this was atta boy pat on the head we don't deserve that but secondly, they 2krikd their staff to work on the ultimate approaches the message in that if they have a good story 31 they can take into account we'll say that's okay. but hand in hand the direction of the staff for the enhanced urban efficiency i think this is a very important step yeah, we'll find a way to help people but make sure that we have a plan we can going forward that includes conservation that was a clear message from the water board with that, i'm available to answer any questions you may have.

>> commissioners questions? thank you very much appreciate your presentation next item, please. >> general manager. >> oh, can i have more assess. >> sorry public comment. >> public comment at the ends. >> any public comment on the drought hearing none, next barbara hale cleanpowersf update. >> hi barbara hale just not general manager for power i want to give a quick update we're on the same schedule, in fact, i ordered the same schedule for the power point slide today but so you'll see we're on track and as stated there we sent out our initial opt out notices customers begin to receive them

i have a copy this kind of envelope clearly stating from us from cleanpowersf we have the fires that describe the program and we also have the terms and conditions that go into detail so all the customers will receive the notices if you enrolled early you get an e-mail not knowing the time is ready to offer the service and retina ready to confirm and we've done a lot of community meetings, meetings with business and commercial representative groups and getting positive feedback our call center is up and taking calls we're not getting a high volume but you up and running so

with that, i'll be happy to answer any questions you may have. >> are you starting an effort to outreach to people to enroll in this i know you've been doing some of that. >> super scorpions. >> and the context of the conversation with the potential customers and their applications and groups groups we're talking about the center green and green product reis seen quite a few of the customers convert and sign me up for 100 percent rein trouble. >> how much will people do we have signed up. >> a little bit loans three hundred folks as far. >> great commissioners. >> are we getting any help or

have a cooperative enterprise for the deep green with advocates with the program for a long time. >> we're training some of the advocates that spoke on behalf of the program and having a training this week we can be well-versed in the program details and 35r789 with us for example, at festivals and fairs we're tabling and need folks to man a table beyond that we don't have set plans for use of those resources. >> that would seem one thing the public sector has an advantage over public sector we talk to our constituents all the time and it would be important for us to use the public sector assets earlier in in lieu of

program i'll encourage and the other thing a followup question i didn't notice in the enhanced calendar any scheduling of the tie ends to those sf and wondering when that comes back to us. >> the general manager indicated at the last meeting we'll schedule it at a meeting if now. >> one of the things we want to do internally have a meeting and talk about go solar as cca and look at it removing some of the hurdles that make it more advantageous for people to go into center green we'll have the meeting and present our thoughts at the next meeting. >> that's my expectation but not on the advanced calendar wondering if that something had

changed thank you. >> thank you, thank you any public comment on cleanpowersf? >> so commissioners you know in this ocean mission we're talking about our main competeer and no realistic information on the website you listen and they don't know what they're doing because they have a bus plan they don't have a marketing plan and there are too many variables not known i've been following this since 1999 and some of us get fed up attending the bosco meetings nothing was happening

and fed up when to the sf public utilities commission and nobody really wanted to stand for what is right so, now added last we have no basic idea of marketing how much is pg&e getting it 8 percent kreptsd or $0.09 or $0.10 how much are we getting it for is there liabilities if there is a liability then who is going to better that liability what's the population of san francisco? what's - what areas are targeted and at one time a puck meeting >> and your people did the marketing the subject of everything now from what i'll hearing you're trying to tie it and now new housing and trying

to go with the big areas and big developers so we want to know in san francisco do you really care for the common man? the homeowners? and how you going to do that we're not getting the right information we need the right information to so we can connect the dots we need the right information as they gave at marin county we're not getting the right information in san francisco. >> in san francisco we have to deal with the monster it is called pg&e and pg&e is not going to take to lightly but give us a fight with 16 once gloves with 8 ones gloves we'll not be able to

going 0 into the ring so we want to know who are doing this this one letter and 200 responses i know our population is 6 hundred and 5 thousand how many responses? like i could say more but my time is up >> thank you mr. fried. >> jooifs furs first off what was going on i know they've been busy the staff has done tremendous work getting this up and running and the first small phase the customers will be included i've had friends in that phase and done several things wow. she got an congratulations there are exciting times we're getting the word out i know i'll be sitting

on a hate ashbury coincidental for that group a lot outreach that the puck staff and i are joining in with the various community groups across the city to make sure the program is getting launched and if you want to get into the program this year you need to sign up for the green products you can't afford the super green product we're doing that today there is a lot of these word out and as the previous speaker there are a lot of people it will take time to get around to every single neighborhood but the staff is getting out to as many people as possible and congratulations and you've gotten our first opt notice to be part of program is you haven't- make sure you sign up for the program and if you have signed up with within the

next few days you'll get it into the mail it takes time thank you. >> thank you mr. fried i don't know would it make sense to have a lafco meeting if we need one i want to expend the invitation if the chairs at the lafco. >> i will take a wild stab the chair will be more than happy to do one if this is a desire i'll start working with our staff to figure out what date might work all to laufrnl a round launch for an appropriate time. >> yeah. i'll work with your staff. >> i want to also point out next week we have a press event to you know talk about the launch and also, we talked about after the super bowl because of you know - and then he talked

about the shift from 60 percent residential so 50 percent incremental because of making sure we had enough revenue to support the program with the initial launch and shift from 10 as far as district 10 to 8 i think 6 so you know we've been updateing you know what is it like to have more information about the plan you know we can devote that also i want to point out we're working with lafco on the jobs report as well hopefully by the ends of this month we should a dr. a draft job before we predict as far as possible projects and what jobs that are generated. >> great when that report is done to give lafco an update with that body.

>> any other public comment on cleanpowersf? >> can we have too many people sign up. >> i would love 20 too many people to sign up everyone will raise their hand we'll included the first phase and automatic enrollment and additional folks that are asking to participate we're going going to go into the phase two and when we reach the megawatts of power we will look to do is increment alley the best approach to increase we have to make sure we financing are stable enough to increase the program so this is where we'll focus on the coming mon s months. >> great, thank you and hello, again. >> mr. berstein

i can only speak for myself the public prospective of the opposition of cleanpowersf has gotten has been an amazing drama i'm wondering from the commission is feel apprehensive about pg&e the last gentleman articulated the one before articulated very well, they have a lot to lose on the wrong side of many arguments one comments we have microphones and some of you are speaking to each other but not to the people out here please use your microphone. >> thank you. >> any other public comment on this item? hearing none, next item, please. >> on general manager report. >> the next is the water enterprise capital improvement

plan quarterly yubt kathy howe. >> good afternoon kathy vaunt general manager the only items are the two projects that are late in construction the town of sonoma when it was due to the late materials and the other one was for san francisco ground water that is attending rec and park and the irrigation operations we're trying to coordinate that so if you have any questions about that any of these projects i can answer any questions. >> questions commissioners comments? hearing none, public comment on this item please. water enterprise capital improvement plan hearing none, next item, please. >> next item.

>> is the quarterly update and report. >> good afternoon, commissioners dan wade wsip correct and today covers today through the ends of 2015 please go to the misleads you have so this program status to complete now in kathy housing presentation a couple weeks ago it was pointed out that was exclusive of the water that is i'm talking about those promotions managed by the water enterprise in terms of recent accomplishment i want to give you a sense that is significant

progress to the tune of wsip i'm not going to talk about all the accomplishment other than to mention a number of very significant projects that into go into service and axiliary safety and record that recognized a significant award and earthquake or earthquake institute accomplishment of the seismic contribution for the san francisco bay area this is 6.2 million people so i'm proud of that award and wanted to make mention of it today now, when we got together last time i advised you you'll be going through every line item and casting wsip to completion we've done that in presentation for the budget hearings that will going on recently so with this slide shows the results of

that analysis and as i mentioned last time we had challenges ongoing challenges with the stand point replacement i'll touch on that in a moment this shows not all projects but those forecasted in the program not surprisingly it is on the replacement project but have outlet variance that second one is the package facility the planning study for this context ladder was under budgeted so the mention ended up being $20 million more and the other projects that are complete and in service but have ongoing negotiations with the contractor we do expect to remain the resolution board assistance with the early water so we're forecasting this variances i want to point out about 4 from the bottom the close out project

list of 20 items that needs to take place throughout the regions whether additional work in order to fully meet the service goals in wsip so we're forecasting and as part of the notice of change we plan an issue in march so that will be available at that time, so when you consider all that and the savings on some of the real estate agent projects and as well as the savings on the local program it is $80 million over the current approved budget of $3.6 million on the schedule again, we look at all do schedules and forecasting forward we do so a number of projects and there's a handful of projects we have other projects slippages and none of those are beyond the

date of 2019 but for various reasons none of those are ongoing administrative close out projections to give the contractor close for contractors the variance at the administration the largest is due to drought and passage and issues over the last couple of years we need to continue it program until 2018 to fully mitigate the impacts of the reasonable projects and i'd like to finish with the dan's project that is the biggest list going forward and those photographs show this i've talked about before this is nearly complete and the spur will be complete in oath couple of months but below the spur a lot of activities take place this summer to tie-in the new

conduit part of construction this fall and so this shows a photograph upstream and the bulb out where it was existence of the stone base and moved down stream to the new stone baseline it is exciting to see the components relative and we have the largest reservoir in airbnb i talked about thereby briefly last this is the bar area to object the hard rock for the construction for the dam and this bar area will be a deep excavation to get the hard rock to a large forms a number of months as the excavation began there was out of slip joints into the excavation it especially means

an additional investigation we need to hive enforce it excavation that slows the production so in order to mitigate we need to accelerate some of the dam is construction activities asia inputs from rocks outside so enough rock on hand we don't slow down the construction so that is the reason for the costs on this project and we're on schedule with the construction management team are currently analyzing that we have that exercise completed by the end of this month we'll have that confirmed the schedule at this time i think this is still feasible to meet the goal of starting to impounded the water but need the access road another 6 months past the

construction but coming back to you in march with that information so the next steps we'll come back to refer to the notice of change for the wsip and forecasting those changes but the request commission approval with the wsip and go to the board of supervisors with the request and, of course, that has been budgeted into the water cf p before you so i'll be happy to answer any questions you may have. >> thank you that was a great presentation. >> questions commissioners. >> is the 80 million additional funds. >> yes. this will be 80 million additional funds for the budgeted as part of cpi that if you approve that in april then come back those funds will be appropriate towards that. >> thank you.

>> thank you. >> public comment on this item? hearing none, the next item, please. >> item 8 is a flooding workshop for the series of presentations regarding the access puck assess and long term plans to reduce assess. >> thank you, commissioners i'm glad we are beginning a series of workshops on flooding this is a priority of puck before i become general manager back in 2004, of course, coincide with the hundred year storm i think that ann was on the commission at that time, where we had a hundred year storm and after that event the puck implemented a series of projects throughout the city with $850 million cpi program and then as part of sewer system

improvement program they wanted the system that actually functions the way it was designed and which is to mean a 5 year storm the goal is get the entire system up to that standard however, as it is more complicated this and that what we're seeing and what becomes for elevated especially, after december of 2014 storms that there is a part of city that actually meets the part of level of service, however, it is still flooding in intense storms and rain we recognize for those 0 constituents the damage caused by flooding can be extremely disruptive and costly today's workshop will be a series of presentations and discussions regarding flooding

the main focus and the main purchase purpose to educate the commission and public about how the system works this is something we want to make sure that everyone has a common understanding the steps we're currently talking to minimize flooding in a long term option for reducing flowed risks at the future commission meetings we will come back with finding from our flowed resilience study that helps for the policy decisions and projects as you may know the sewer system improvement program has treatment for facilities and collection systems, to our really to our system to bring it san francisco a state of repair that's what the 6 approximately $9 billion of which 2 housing

unit $7 billion is phase one as we look at the flooding promotions any additional projects to minimize phleboids we'll have to come back and talk about that and ask for approval for those funds that are additionally to the 6 point did we've identified in the meanwhile we've been working with all all hands on deck for the constituents many of whom experience flooding in the 2014 storms and dloil to focus on areas we know are prone to flooding prior and to storm we streamlining the emergency responses protocols with the public utilities commission and developing projects in subway areas that are experienced flooding and outreaching to residents and businesses to connect them with services and

programs to protect their property today's presentation contains a lot of formation o information we hope will be helpful and as we go along this is a long presentation feel free to ask questions and want to stress a lot of this information we're presenting today is information we've presented to the community in september we went to each one of the neighborhoods and presented the similar information to them and actually been e-mail about this workshop to let them know we're engaging the commission is a policy decision whatever policy we determine it has a cost associated with it i think everyone need to be fully for the record p informed when we decide to spend bloifltz billions of and billions of dollars it effects the pace

so looking forward to have convections to talk about how we manage severe conditions i'm going to turn it over to tommy the vaunt general manager so far the wairmentd enterprise that will talk about how to respond and prepare for the storms and also stephanie harrison that will give us more detail information about the engineering side. >> i have a question. >> uh-huh. >> no after the presentation - >> (inaudible). >> no for the commissioners and then we'll open up for public comment after thank you. >> sir. >> welcome good afternoon. >> good afternoon, commissioners

commissioner president vietor and thank you for having stephanie and i here i hope that will be educational for the commission and public it is not often we get to talk about the puck puc business tom general manager with the wastewater enterprise we're responsible for collection, treatment, return and reused of sanctuary stormwater we are looking at the collection of the system we have a unique sewer system we have instrument flows it is important it is the runoff and it is has a lot of constituents that harms the environment it is predominantly because it is sized to handle stormwater your

pipes are larger than utilities it is built to handle stormwater in the slide show the dry weather flow is compared to how much in stormwater. >> so what you see before you you've seen this many times san francisco is divided into who two water shed this is south from the golden gate bridge and everything else goes to the ocean water planted and east of that goes into dry weather to the asset plant now in wet weather you see how it flows in wet weather we have another wet facility the

treatment plants but - of any given wet weather day unless other cities in california with the expectation of a little bit of sacramento every single drop of rain that hits the ground gets some form of treatment that mixes a unique the strength certainly in the west coast we comply with the federal, state and local permits and this combined system services well over the years as you look at the slide that is a lot of capacity built into the system absolutely it is we trace 6 hundred millions of stormwater, however, the rains if it keeps on raining we're at

the capacity and at some point we'll discharge, however, we discharge the bayer or the ocean this treatment considered by the preliminary treatment while there is other instances the rain is so intense in a short period of time it didn't get into our system and what happens some of the lower lying areas flood out now this is what we're talking about the collection system what you see there is what you wash on the left with whether you wash you're hands or doing our laundry or flushing the toilet they'll go to a sewer so the main sewer is underneath the street there from there it going into a

transport box the purpose to give the complexity of the system and how large we have one thousand miles of sewers that storage box and out fuel so over one thousand miles we operate 27 pump stations that didn't include treasure island and 25 capture baseline in san francisco every street and cross street has 24 this is how big our system and how we're responsible for that as you can see after i leave the main sewer that goes into the square box underneath the street in dry weather that goes to a pump station that pumps to the treatment plant what happens the flow is underneath you see the

arrows on both sides of the sidewalk it goes to a capture baseline and enters the sewer and into the transport box you show it comes off the street and a wall that gets the floatable materials and city and county phenomena cups so you have nine hundred million in storage and treatment then that's when we were over flow so that's what goes to the bay area or the ocean at the picture you're looking at underneath the great highway that a storage box there that storage box it is pretty large 45 feet deep that is meant to hold stormwater.

>> so those are some of the examples we have of our system how many man holes do we have count the man holes on the bottom right there. >> how we have invested the puc significant amounts dollars since the 1972 clean water act our industry has basically changed because it forced to be better treatment and collect less those are some of the investment over the storage 25 years since 1973 again, this service is very well, we're continuing to make those investments and this investment can never stop now the next slide is we move on

from 1972 to 1997 we are had over freeze the voters took proposition h i'm sure you remember froze the water rates for the next seven years during those years we working hard to operate the system within the confines of our budgeted something happened in 2004 on the commission february 25, 2004, that was one of the largest storm the city on this particular day the city was overwhelmed our collection system was eefkd the commission almost men, women, and children released one and $60 million for the intern cpi the capital

improvement plan was specifically to handle some of the lower lying areas for floods that's y where a lot of the money went and that also kicked off the sewer system masters planning effort that evolving turned into the sewer system improvement with the capital improvement plan of today since that time we have continued as you can see on the slide we continued in our open water shed assessment the validation process as we've looking forward to the fire chief in 2012 you endorsed phase one the prompt program that the general manager mentions $6.9 billion focus 2 housing unit $7 billion a lot of that is to improve the digesters your

premeditating treatment plan also our our combined some is higher engineered there could be a lot of room for misunderstanding of how our system works we'll ask stephanie to go into greater detail on a lot of topics to clear up what may be miconstrue >> stephanie. >> thank you, tom i didn't hello commissioners my name is steven a project sponsor with sfpuc and work on flooding projects as tommy mentioned our combined schedule is complex a lot of engineering details that can be confusing we want to clear the air and bring

to light some of the engineering details we see in a lot of e-mails we get and things like that to make sure that everybody is on the same page how the system will work this is a catch basin you see on the side 25 catch based on around the city and designed to have standing water in them what happens this is the grate at the surface and water comes in into the congregate this bottom by an the water the only exit for the catch basin is to the main sewer what that does it leave lost space for floatable trash it can

function up and out of the catch basin and for debris that settles out if we have it coming in from the street we have the catch basin so it is designed to have standing water it is not meaning a sewer back up it is how it is designed to function we believe with one of the 25 thousand catch basin can get clogged from the top grate gets clogged with leaves and litter closing the graduates that prevents water into the catch basin so here's an example of this is a photos of an actual catch basin the fabric that was left on and piled up we've been working with a pile of water waiting to get in and but we

have street sweeping as a profitable measures to remove the litter that could potentially clog the graduates the reason the catch basin closing the debris comes up so the water can't get out the exit this debris that built up to this part keep in mind the catch baseline or 6 feet there's a lot of space we'll have to pump them out every four to five years but no problematic things and tommy will speak to that in operations the only other thing i want to point out you'll see on the curve the photo there is dots on the curb spray-painted dots are misconceptions every 6 weeks there's a circle where all 25 catch baselines are inspected to

have a visible. rightone: objection. no covering of litter and leaves and connecting for most detectives the mosquito abatement program there is different colors for every cycle that's how we verify every catch basin was inspected and a little bit more the "x" kurgsz a word that people may have levels of excursion water exits the system and reenters the system this can happen through man holes and sidewalk and catch basin the feature of the system when it hopes happenings through those features it is surface features assigned feature the system is basically what that diagram shows it shows a hill - the top

black line is the ground infrastructures a gray line this shows the pipes and how they fasten out and an attempt at the storage boxes that tommy mentioned as you can see the particular representation the water is the sewer system is - the representation it is discharging out of the box here and discharging into the receiving water on the right-hand side of the screen it is still rain as the system continues to fill up you may have low lying ears are excursions happen in a bowl shaped area a low lying area water coming out of the man holes and the catch basins so we can't just stop excursions by

securing the manhole coffers is pressureries the system so it can push water into homes and into adjacent neighborhoods and have unattended consequences i want to clarify when there is unbelievably from a coffer cover if you see a gush of water it is angle excursion most of the times the upstairs are for wet weather they're mostly empty and filled with air and as the storm starts to rain and the system fills up with water that air has to go somewhere so from the ground is wet and the catch basin i showed us have standing

water you may see unbelievabbub it is air coming out of the system the excursions what happen in homes we don't want to happen we try to minimize that i'll talk about specifically about aqua preventers if you look at the diagram you'll see that there are revolver recovers and roof drains that contribute as well as toilets and ♪ picture you've shown two toilets with a floor drain all of the water with the roof water community-based organization into the sewer and into the sewer main so this is a typical representation of what a house

it every house is different when the system is full the water the sewer main has religion the water will exit at the lowest point when the house is fully above ground it will be the sidewalk that is what the sidewalk will do to be a pressure point and if there's a basement we'll have the possibility the water will exit which is a floor drain the san francisco code requires the lower fixtures below this sidewalks has to have a prospective of preservation to make sure that water is not coming up into the drain so a backflow preventer we have two examples here i'll explain how thai work and pass them around those are made of plastic but one that is made of cast iron it

is typical of what we see in a sewer lateral in a home this is basically, what you'll see if you look at counsel into the bite is that flow what go one way but when flow tries to go the other way it kicks begins in closed-door it is okay to go out but into the fixture a it hesitate resistance the pipe is closed off this one and this i'll pass these around tommy do you mind this this piece will set inside a floor drain the spirit and screws on top when the system

has pressure that peaks the water this piece comes up and stops the water from coming into the house this is a floor drain backhoe preventer >> you use ogsz those together. >> no, that one is installed inside the plumbing fixtures you'll show you more about installation that one into the shore drain. >> the shower has a pet are so, i mean if were mean i don't know from the department of building inspection will approve but the shower drain used the in pipe version so every property is the specific location of where you put a backflow preventer is very important and property specific

often the the installation but i'll talk about that so i've shown this this arrow at the bottom of the slide showing where it seems last week agonal choice put a profiter here any flow from the main will not come into the whole house but once is closed you have a full blockage the pipe it is still reasoning your collecting rape in the roof gutters and still going down the roof drain your having a slow into the system it has to get out a somewhere it will come out at the lowest point at the floor drain you flood our own prompt because you sledded is that way

another scenario the scenario that would be recommended by the department of building inspection here would be that you would have two backflow preventers on, on the basement toilet and one on the basement floor drain i pass those around and they would be fixture specific stop the flow going to the fixture it is if still draining it is going down the roof drain but so even when the backflow brej that flow can go into the right direction t the police cars are covered in the grant program is you get them installed and by the city for the installation and the first step is wants to install

one of the first steps to contact the city and we'll go out and work with the property owner and the mrimger to determine the 0 location. >> now i'll walk you through a few details but talk about how flooding can occur. >> how do you know if you have a backflow or not. >> in an ideal world it is installed with a maintenance patch because it is not a smooth pipe the way the rest of pipes the house are walled it has an interruption for that close to close and it needs extra maintenance it should a maintenance patch you can clean it auto and things like that

when it is in your house with that said, we don't have control over what homeowners have the past they have no guarantee not a full proof way to know if one is there. >> is there a certain year with outreach and installations of back flows so since 1960 or a year their wouldn't be. >> i don't know the history but i'll look at it if you want more information. >> it might be informative so some houses maybe more sews accept. >> we're being proactively to go to the neighbors and work with the department district of columbia their head plumber to

determine if they do or not where's the best place to place place a that is part of the grant program we'll grand jury them. >> you can know if you have backflow through a low drain you'll know you don't have one because not closing off. >> it's not maintained. >> the properly maintenance can go into another direction something that gets stuck and usually yeah - >> thank you. >> if we had extra vision we could do more. >> so house flooding can occur and the main cause of flooding a large storm we don't know how big the weather forecasters but their underlying under the radar

and bigger forecasted beyond our system can handle is the major cause of flooding but other impacts whether a certain neighborhood floods natural typography they have at natural course or the graft stops the water before we have an undeveloped natural landlord mass and natural streams and mashes formed it ran there because it ran down hill those typography exists when we have flooding the water runs downhill and naturally water courses where water wants to go then the drainage basically how much the area and land area is

draining another one particular point and the extent of urgingtion the land settlement can influence the landfill areas could have a system blockage that cause flooding like a sewer collapse or we're not talking about water bottles but collections of cinder brooks or shopping carts and high tide effects the areas if the discharges can't get out of the system fast enough i'll talk about historic waterways that prelims the flooding in the city so prior to the development we natural typography and documents that is natural streams march

especially the green and blue pastel a theme you'll see commonly throughout the presentation with the pastel green and blues that is historic i'll sodium into the east side of the city where a concentrated area of historic waterways and marshes we've superimposed the simulated flooding we have flooding showing up what you see on the map again, the blue and green pastel are historic waterways the historic shoreline it is hard to see on the scene but the landfill and the actual shoreline and then the rainbow

there's a lend on the left side anything less than 6 inches deep their contained between curve to curb you should be able to manage that flow on the street that about the reds and oranges with the deeper flooding so a good example of where interest is flooding in this particular storm is right in this area fulsome an example fulsome area and so this map shows all the areas the oranges and yellows and the reds are occurring the historic waterways it is where the water want to go so in terms of in the storm this is where it wants to go what can our sewer system handle

let's talk about the goals so the sfpuc faces a number of challenges with respect to the same issues that are faces by folks income tax our long term system improvement has identified up million dollars for the long list of concerns and so of that $7 billion the commission adopted the projects for $2.7 billion but regardless of 2 or $7 billion the financial burden is borne by your taxpayers so all the project fund is tied to rate increases so we have to prioritize our projects and momentous address all the concerns of the current 2 housing unit $7 billion program the phase one itch of that money about $2 million is for the treatment plant they're

the corner of our system as a single home and business in the city we do projects at the treatment project it addresses all the challenges that said this is one of our priorities we're trying to take care of the capital spending as an organization we have made a commitment to manager the stormwater implemented the stormwater guidelines that requires the people to manage that opponent and looking financially introduce our rate structure and we are working on a number of capital projects as well i'll talk about in that presentation but in order to prioritize the capital bucket we use this pool so in envelope this commission endorse the level of goals for the program and one was around stormwater management the goal to integrate

the structure for minimal flooding and the control to manage the controls from a flood for a 3 hour duration that delivers one .3 inches this storm a total of 3 point plus inches of rain that size of the storm correlates to a 4 year storm and this terminating of a 5 or 10 year storm is confusing i'll talk about the storm size and give you more background what we mean when we talk about a 5 year storm it starts with rain data thought san francisco we have a sophisticated network of rain gages in place for decades and each of those points those main gage locations collect data every five minutes so we have a really detailed information

about storms happening and after things occurred a lot of information how hard was the rain failing in a 5 minute period the life of the storm so basically we take the data from the rain gages and run a probability analysis i'll describe at one level deeper talk about what we do so this is one rain gage a data from one rain gage and it is spread out over 14 years 14 januarys and basically this is our rain typically falls in october a to january and not rain the summertime and what you, see here, too is there's a lot of consistently rainfall happening our combined system handles most

of it most of the time not an issue even with the el nino it is only in extreme events we're talking about flooding what doesn't show up but hopefully in the printout that we don't have control over how other rain is distributed the 4 hoist peeks have been in 4 consecutive years when we talk about a 4 year storm we're talking about if you take all of our data we have in our whole database and look at a statistical analysis in a low term anchorage is ones in 5 years but at the end of the day it can happen 4 times or 14 years between a storm events it

didn't mean we have we have control over that side of that it is you know in a long term average 5 years storms happen every 5 years so we talked about a 5 year storm our level of service that can occur but the probability of any given year is one in 5 or 20 percent and in a hundred years times it occurs any time but the probability of it occurring in a given year is one in a hundred or one percent a little bit like rolling the disbut it is unlikely you'll role the disand all probability

so - our projects are designed to manage the rain water watering in a 4 year storm so it is sized to handle a level of the 5 year storm. >> so now i've covered background on flooding now what san francisco is doing study wise first, the water management following the extreme storms of december 2014 sfpuc launched a study to see what it takes to make a flood resiliency study the capacity to anticipate risks, limit impacts, and recover quickly when damage

occurs from flooding we're trying to do all those things our study is two prone we have an infrastructure suicides we are involve the risk based framework for the capital investments to figure out what we need to do and priorities based on this and this is fiscal year on our level of service goal the 5 year storm and then the other prone of this study is other measures that aren't construction projects we're not talking about the collection system but talking about a safety net above and beyond what our system can handle what we can make available for the residents and the constituents to above and beyond the service goal what can the rate payers and businesses for the grant program and flood

insurance and making flood insurance available and potential making modifications to the building code so certain areas get insurance through the development process and very important ♪ piece the partnership between sfpuc and our residents and the businesses and other city agencies because alleyway your charge to make the collection system meet the level of service goals and to provide the safety net it takes a strong aspirin between us so at the end of the day the flood resilience effort will provide flood information to evaluate our level of service goal for stormwater math so i want to repeat that we'll be looking all the information collected from the public land study to evaluate the san

francisco entertainment commission management we'll build on the urban approach the sewer improvement program main planning effort to identify projects that are the program outside of treatment plant wear building on that framework and typically develop a prioritized construction list and create a partnership with the stakeholders and set the stage for san francisco the goal for the study we're working on right now but concurrent with the study we're dedicating the construction a handful of construction projects so at least 5 critical areas potential more we are all the time looking and understanding what is happening and identified the areas that are going to prioritize through the study and in some cases expediting the projects to manage the waters but limitations you'll hear the

repeating theme i'll sound like a broken record but we're going to show you amble projects but at the end of the day after any project is implemented the left of service goals and if there's a larger storm the large storm for example, that happens in december of 2014 will still cause flooding in neighborhoods but less severe i want to take a moment we recognize there is a very tremendous, tremendous impact on this and even though the flooding is a small percentage the impacts are huge i mean we see people, places, where they live and the early launching and the expediting of those projects is an effort to make sure we are

doing doing everything we can not just waiting for the study to concludeut moving forward with the projects that we are critical these are the projects that are focused on areas where you stronger storm i'll discuss 3 to give you a favor we'll not have time to go through all of them so the first one is the fulsome area the vicinity of 17th street and fulsome floods frequently and as a result of small and large storms and the impacts are savior so a critical area for us this is a map of some of the uses of the area we're talking about you can see the red dot is intersection of fulsome the system follows a natural

typography the goal outlines the area that drains downhill and under the neighborhoods on fulsome the blue line shows all of the areas that drains into the boxes just down stream of fulsome so between fulsome and the discharge that blue area is joining in this large area on the map rule of law can impact how water moves through 17th street and fulsome and 17th street and fulsome was helpfully the further the proportion of mission creek not just you know title area that was habitable waters the red circle on the left corner of the map is fulsome and 17th street it comes from the west off of twin peaks and down the hill

quickly and then flattens out on fulsome that runs west to east their gathered in underneath street and you turn the corner they're under the big sewer box to the division street out fall at mission creek that's little path the flow takes through ground that is a profile of the sewer profile looks like along the path i've described what you see is the reds line is the path we're following and then blow did you see the brown surface is the land surface so - the top here is the ground surface and then the pipes underneath are the sewer infrastructure as you can see it is water is

undergoing quickly down the hill and flattens out with the areas of fulsome and then through the pipes getting light eras it goes toward did division street out flow the rapid slow down it flattens out fast and the slow down can cause a traffic jam in the pipes additionally, there is this shape in the project where the red line a bowl shape when water can't get into the system? kind of where it stays it didn't flow not a down flow over lands it stays the system until it expenses the flow may ask what is the footprint what is the size what if looks like >> the drainage by an is absent over 2 thousand acres

so it is really a big part of city through twin peaks and around mission creek and through chavez it is a big part of city. >> on the city. >> oh, i'm sorry a couple of city blocks each the lines is a manhole and the manhole happens every at the intersections or mid block. >> so for this neighborhoods in 2015 sfpuc conducted a preliminary studies that looked at projects that potentially help to delineate needing with the 3 concepts based on perform and what we can do and he feasibility of actually

constructing them the 3 are shown the first one shown is a connected tunnel to a future channel tunnel that runs into play if the channel tunnel is built but it is a 17 foot perimeter tunnel that's a big tunnel it is something like 17 feet we're talking about regulation structure and binges rainwater to the tunnel and the impacts will be most at the shaft locations and tunnel between them so tunnels to the residents and businesses are at the shop locations the cost is 200 and $60 million and the eertd itself completion is in with 2024 the next option is a sewer expansions so it serves the same function in providing moving the

water away from the area and using this to expand the pipes and you know we've been asked why not make a bigger sewer line so this is the outcome of that it ends up being one and a half mile of expansion but we're not talking about a bigger pipe on the division street box we're talking about deepening it up to 8 feet deeper so digging out it maybe 8 feet deeper to be able to convey the water the 42 months because of this particular option is open cut much more disruptive to traffic and businesses and things like that so the construction we see the sequence but we can't say avoid having half of division street open cut along a portion for a major traffic route so

that's the sewer and the third option is the under ground storage that was required us to get an easement and build underground storage to the tune of 2 and a half millions so that will be reserve storage and when it came into the collection that built up then the storage area before it comes into the street by point facts we'll be keep it empty most of the time every time it gets used it needs to be cleaned out and it praiths is burdensome so this is one and $10 million without accounting for the earliest completion the ground astrology is the faster but each of those projects has

unique challenges and trade offs and what we're doing right now from the planning stage of this fulsome capital improvement plan so gung hay fat choy dig in and be able to have a recommended alternative that is the best option for the neighborhood and the best option for the sewer system. >> another question now your early estimate by the standards $3 and one .3 inches of rain so it is 2.5 millions storage capacity. >> that's what we need to provide in order to meet our local service goal. >> but if it rains i'm not sure i'm doing this right it rains for 3 years and the 5 year storm how much water are we talking about. >> that's the storage volume the 2.5 million goggles. >> the point we want to illustrate if it rains more than

that it will flood so that's why we look at the convey as an. >> the convey as an moves tan wart. >> do we have storage the area now. >> we have some on the street that was built as part of 2009 interim cpi that tommy talked about a pump station and a small storage area on shot well street but we don't have a lot of storage and finds a site that can accommodate 2 and a half millions gallons is a big ask. >> can the existing one be made larger and it is underneath a street but no way to get to

the 2.5 millions gallons i don't know but it is a magnitude it is smaller than 2 housing unit 5 million gallons. >> the medics back to the 1.5 inches in 3 hours. >> 1.33. >> in 3 hours. >> yeah. >> it seems we've had a couple of storms the last year's that was more than that. >> in - it is el nino season. >> maybe last year. >> in december of 2014 we did have two storms on the third and the 11 that were big storms 25 year storms significantly more rain but since then we've had you know a lot of rain especially in december and january a lot of rain but evenly distributed there is some rule of law rainfall but this is a

perfect example how probability plays into everything because you know, we got severe flooding in 2004 and 2014 was a 25 year storm everybody thought el nino is coming el nino is coming and flooding over the city it happens the way it was delivered all the water we've gotten is relatively a study. >> there's been isolated penalty of perjury issues but no neighborhood flooding. >> and i'm noticing early halfway through the slide i know that there are members of the public that want to speak to this i'll discourage u encourage to you move along. >> i'll skip one of the projects. >> is that okay. >> that's okay with me unless

the other commissioners. >> well, if you want to see it she go quicken throuly through >> how the nature of the serve and a service under the counter situation we have at 5 year storm is the level of service but there are some parts of city where something less than a 5 year storm will end up flooding there's parts of city more than more savior storms and pretty much everybody will be fine but other parts of city i think the same parts of city that will have more flooding than usual it

goes to how we impressing express a level of service is there any level of service that would protect low lying areas from periodic severe flooding. >> so when we come back to you and i'm jumping the gun when we come back in a couple of months and talk about the policy decisions and reviewing the level of service what we presenting a risk based framework it looked at what is the impact of different sized storms on the city and if we were to delineate may be one level of service that is the 5 year storm for most of city but certain unique areas with topographic features we could consider an alternative level of

protection in that are and but at the end of the day that is - we'll be talking about that in much greater daily the level of service didn't have to be exactly the same all through the city if there is a basis for making a decision to have a different level of protection in a certain area because of unique features of that area. >> what i would add we talk about a level of service we're talking about citywide but it pertains to the low lying ear when did system is filed then the water goes naturally to where that will go before so the whole system you try to capture the water upstream before it comes down stream so we're looking at from the commission decides for those to have a higher standards we'd like to

identify what the cost will be for the size of standards you want to implement. >> and i think looking at it in a risk way not only the probability of flooding but the consequence of flooding that has to be dealt with a degree of flooding that is a useful way of looking at it and it leads you to two kinds of solutions one is where you try to be able to handle a lower probability storm event more severe and the other trying to reduce the impact in some way a reduction versus a system capacity it kind of thinking leads you to brother kinds of solutions and a trade off one against the other so i think we're heading in the right direction. >> back to the slides please. so from a homeowners prospective

i have to acknowledge we talk about the 10 years we have to remind i can see where why there is frustration it takes so long but i will remind everyone that the steps bear in mind this is a large system we expect to disturb the areas for one hundred years or more right now if the faefbld and the process of you know looking at the alternatives and comparing them to the triple bottom social and financial but there is a lot of other steps the process once we have a alternative a significant environmental review and once that is approved get to the award and construction and every step takes a looked at the project is subject to multiple big investments hundreds of moifltz so beamed for every $10 million every

$10 million of expenditures every single rate payers bill goes up by $2 a month we're talking about big numbers we owe the rate payers the transparency and the time to make a sounds decision that reluctance in a lengthy process. >> the commission is fully away aware of the analysis and the improvements program on each one of the projects like calaveres so when we go ahead. >> in the meantime we're dloil flood barriers is a short alignment to protect they detect the yard as you can see some of the photos we put them on the block to get a feeling for setting them up and ready to go whether a big storm is forecasted so i'm going to skip or fly

through this but basically the neighborhood a big project floods carbon monoxide but it was in fulsome that drain into pine lake from the profiles it steep coming off the streets and a low point ♪ bowl shape and what you, see just down stream a big bowl shape that is the basin - come to this basically adds san francisco entertainment commission pipes and in let's in the neighborhood and a separate system just panel storm water and goes to the by an so we're taking advantage of thethe

basin - it's not used for recreation only use is for a school of business for educational purposes but eyes otherwise, it is totally roped off for property owners and will be embarking on a field survey technical and in the meanwhile drainage improvements not exciting pipes a quick project we can do the next year just to try to make a small improvements while we're waiting for the project the cost is $23 million completion in 2020 so the corridors the kind of corridor it floods only in extreme storm events in 2004 and 2014 there was flooding but when

it floods it is severe so like the other areas it was discrete and this location at the foot where is meets i 280 we tried to merge together flow from different directions like the other areas that profile is hilly and then there is really profound maul but bowl shape at the dead end of the cul-de-sack this is what that map as you can see the same map we looked at before but now we'll talk about the storm sites the 10 year storms and as you can see again, this map is the historic waterway a dot right

about here and as you can see more clearly the printout that is the type of neighborhoods we're talking about and you can see the 10 year storm is not flooding that occurs with the 10 year stormwater with the sewer system but on fulsome and lower alameda and soma but specifically is a 10 year storm so let's look at 3 ousted put models in is the less than 5 year storms 25 percent occurring the blue represents the flood depth no blue on this slides the next model is the 10 year again, no whether you but a 28 year storm it is deep especially at the foot of this had a couple of major storms

we'll look at them and the elks indicate flooding we see this is a 25 year event in 2014 and one hundred year the next year but a point of reference fulsome has flooded in you'll have those particular flood events so an esteem moeblthd but we have when it floods it is very severe so the puc evaluating a project the location would be the half block from the berm where the cul-de-sack ends and this is what it looks like so again here is the - the cul-de-sack end of ccii yuck hkiyucka

we're building a structural wall and taking out the berm to create a much bigger pool for it to have a place to go >> so to date meetings with compensates and a field survey with techs soon and the project costs $12 million an prelims in 2019 so at the end of the day the project will reduce the flooding at the bottom of kiyucka and this 25 year storms that water will fill it is where the water wants to go for example, the 2015 storm at the

foot of kiyucka and we'll be reducing this to half a foot we're give the water a place to go so another reminder that capital improvement plan cannot eliminate all flooding in all storms this underscores the importance we need to be flood resilient with a partnership between the agency and customers so our customers have resources so tommy will come up the gentleman with the wastewater enterprise and talks about how to respond to large storms and you'll talk about what the public can do that's the partnership we're looking for. >> tommy can you go over it really quickly. >> you get to so, so you sitting at home and what is the puc doing to prepare for the

storm so cash by an i think we've talking about this with the cash by ans on in any given storm if a cash by an floods call 311 and that crew goes out and look at it and the truck goes out so to check on the cash by an they wait so and as part of our response the treatment plant 25 percent of permit we staff in weather we have a standby and on the collection system the trigger is so if everything sings the same song we use the noah website the national ocean working administrations website so 30 percent of rain we respond

and the collection the trade offs is the prediction so if we're predicting for a quarter of rain it is a devastate staffing level we have the zones so half-inch transitions a prediction it will be a quarter of an inch response that half-inch fits the level of staffing and a one inch we deploy the barriers testing out on 17th street and fulsome all hands on deck when we have an inch of rain that is important to note about the staffing plan the zones the design the zones crews go out and patrols those barriers the for the record prone areas we monitor that before the storm and during the storm and until the storm it's e actually subsides we before the el nino there was

a lot of press about how you bad the storm would be we participated with project sponsor with dpw and actually, the staffing on saturday our staff helped to hand out the sandbags in multiple locations throughout the city and we delivered puc delivered sandbags specific to flood prone areas to the businesses and anywhere special customers that we have and dpw offers this service during the weekend days their hours of operation on schaerlz you'll see that on hair website the last thing that we note for our rain payers and accepts if you call 311 you can download

the app you can trust the complaint and see what staff has respond to and until all the way that until it get resolved and now stephanie will come up i hope this is educational and stephanie will talk about what the public can do it help. >> so the real simple things on the properties elevate our belongings and maintain our roof drains and call 311 but programs we implemented the federal grant program before the commission a couple of times basically it covers backflow and flood wall and special projects and all permitting fees and we got encroachment fees and things like that so we developed the

program in 2013 we made modifications in 2015 working closely with the residents and since 201513 eligible applicants totally over one and 40 thouldz thousand dollars and half of them in place preceding with their projects or completed their projects and gotten paid this is just an example how we tried to make it easy for applicant in 2015 providing a memo of options about 7 pages worth of different options they can apply for a grant there is a couple of i think we have copies over here the members of the public or the commissioners are interested in seeing more we also work hard to make fema available and the city made it available through the national fema program but a lot of confusion and misinformation so

we clarified a lot of things and even conducted a training for insurance agent to learn how to give insurance in partnership with fema and so lastly resources for the public our storm site is information on programs like these so we encourage people to visit there with that, that concludes the technical parted and the general manager will talk about future policies so quickly you've heard a lot and i'm sure that we've as i mentioned before we've been holding workshops and receiving e-mails and make sure that information is available as we roll out the flood resilient study but make sure that everyone understand how it

operates so who is really important for us to understand what level of service we populate pay and the costs associated that it i feel that the folks who again have experienced flooding is not some go that is costly and very inconvenient we should take consideration the policy and the financial impacts will be and so you know, like i said, this is the sir series we're planning on doing retail to the community like whole thing we have draft information for the resiliency study to get their input and back to the compilation we'll invite the the constituents to come in and talk with the commission but summarize what the concerns were and what we were proposing so no

way with that, i would you know also want to thank the folks that were the audience that are impacted that love to come up and tell you what they have experienced during those times where their homes flooded. >> with that, over to you guys. >> commissioner courtney ii want to hear that two. >> i want to thank the staff for providing the information we got about the individual circumstances a number of e-mails we had a chance to review them this is really, really bad when you see that and i think my southern i think that fulsome kiyucka projects are great but i'm curious in addition on any other projects in the pipeline we're looking at colonel to address the flood prone areas what you talk about

that. >> right now we have victor is another neighborhood and the forester neighborhood but as part of this flood resiliency study we've identify the areas and also, if you decide to raise the level of service there will be areas incorporated it depends on the level of protection that the commission wants to identify for certainly areas that are low lying to help with flood protection. >> so when will this be completed. >> we're looking at march or late spring. >> late spring okay. >> i want to chime in and say the staff for, thank you for looking at this carefully and our theory presentation i think this is really needs to be a priority and looking at you know different solutions how to

address you know, i think we're changing climate that eventually will be seeing more and more of this and need a better handle on you know what we can do and policy steps understanding that you know we have big rate hikes coming up with rebooting our system had been a balance trying to figure out to be responsive to the community and respond to those issues and be better cooperated. >> commissioners. >> first, i have a couple of ever questions i grew up in a flood prone area in which i and floodwater was not great my father had a hard time keeping the basement from flooding but my question the satisfies information will there is an accommodating financial plan with levels of service