to be working with merced housing and the vendor has extensive experience providing care for older adults and sfubdz that are a wide range of care needs i'm feeling confident the vendor will provide comprehensive high quality services for our clients can i answer any questions for you. >> thank you came in for discussion. >> i have a how long would the person remain in this emergency - this is a new contract a new service for the adult protective services program sow what we're envisioning ideally that clients

will stay for thirty to 60 days maximizing and working on discharge planning ideally to get our clients to their own home with the issue we have many clients that thai might live in a rental unit hesitate there's a situation of hoarding and clustering we may assist them to avoid eviction to e eradicate violations with the dph and sometimes, we need a place to move a client on the temporary basis to restore their unit to a safe condition and move them back in. >> any other questions commissioner sims. >> what's the previous model how do you handle situations before this contract. >> we currently do place i'll

see three to four clients a month on a temporary basis in licensed we don't have a contract we do it on a purchase price basis the problem with the framework when our accounting department prefers we enter sweetheart contract and through the rfp process we need a relationship with a vendor so we can handle places on emergency basis because the vendor we've been working with although they try to be accommodating they don't have a bed that is reversed we're in a mode to find vendor it is have not focus and self-produce effective outcomes for the client. >> does that effectively reduce the cost for by these on the model. >> yes. the price we've

negotiated with the mercy housing is fairy we'll be charged $4,000 per bed when a bed is opted out and negotiated with 3 thousand hold rate i'm not anticipating a vacant bed so, of course, this is a new contract we'll be monitoring and tracking and report back at a later date. >> last question my six include a frail senior in a housing authority they can't assess their home. >> if we're working with a client in an assisted living but they receive help with the detail living with personal care we might pay and use our emergency services for that individual to be in a hotel for

example, or their certain hotels that provide meals or different other services that we can assess if they don't need that level of car they're more cost effective. >> commissioner loo. >> this is a new program how many beds. >> the funds will be up to 2 beds per month two beds okay. and what is you have more so you need more so are there money to help out. >> the adult protective services has on an annual basis wolfed thousand dollars allocated for our emergency special payment fund the welfare institution code requires counties to have what they call tangible services available although they don't state a threshold that is up the

discretion and availability of resources at a local level we have wolfed thousand dollars and this would be additional funding we can use in the events we have other individuals that needed the emergency services if mercy housing has - they'll allow us to use the additional fund and pay them blouf the scope of the contract. >> so the wolfed thousand dollars is for emergency. >> correct. >> explain to me 98 point 63 percent for a bed held but not occupied. >> so the vacancy rate for the beds is $3,000 per month i'm not sure where you're looking. >> i'm looking at the last

page trying to understand. >> sorry i don't have appendix b with me. >> thanks john. >> good morning. i'm john director of contracts what we're trying to do show a daily rate thirty are 28 or whatever days we took the annual rate and divided into 365 days does make sense based on $3,000 dollars a month. >> i recently read that an average rc f bed across the state is $3,700 a month i feel

confident this is a reasonable rate that merging will be charging us. >> thank you. >> thank you. any other comments or questions just to clarify so from the bed is not opted out they're still charge that rate. >> they'll charge 3 thousand a month versus $4,000 a month. >> thank you. any other comments or questions from the public that is hearing none, call the >> all in favor, say i. >> i. >> opposed? that motion carries. >> next item is item e requesting authorization to enter into a new contract with american telling source inc. doing business as during the period of june 2016 and june 2017 nouchld of three hundred told us applause a 10 percent contingency not to exceed 200 and $16,000 plus

welcome. >> good morning, commissioners director mcfadden i'm megan the evidence program director in morning i'm excited to present the new contract for subcontractor active voices and integration what is many and why are we are excited about it you may know in san francisco we have over 19 thousand ihss providers vicinity providers they call us most of them are asking questions about any employee of any company if they

didn't get their paycheck basic employee questions like that this new contract would give us two major new technologies that will assist providers and consumers with those types of questions the first interactive voice they'll add this to the existing i was provider assistance call center and it would be able to respond to a computerized voice that would ask questions of the caller and would be able to assess data and answer the caller the second piece would give us the ability to look at basic employee information like on online account at our bank or

any other place you do business so assess it on the computer on a tablet a smart phone and it would be used both of these the call and the telephone and the computerized system will assess the database and give us the answer for the providers assistance did you get my time shoot has my payment been made they're waiting for their pay as consumers this is something would allow them to find out who their social worker or status those systems will with 24/7 availability and will be available in 7 different languages currently when people want to

ask those types of questions they to call the call centers not open 24/7 and have to wait for the appropriate answer as opposed to have the live person look up the data callers will be able to speak to a live person not as if this replaces the ability for providers to speak to a live person it will reduce our need to hire additional staff in ihss provider overtime ihss violations for providers are coming through and that is creating a very big new workload for the county to have this

technology available to answer simpler more repetitive question is really going to be an asset to us so i ask you for your authority to enter into this new contract if you - do you have any questions. >> can i have a motion? >> for discussion. >> in a competitive job market a great deal of difficulty tricking ihss providers it is critical that we make it as easy as possible for them to continue to serve their clients because if we lose them the clients with without someone they established a relationship in any of the individuals live from paycheck to paycheck and any confusion has a huge impact so anything we can do to resolve their anxiety

it is a wonderful idea thank you any other comments or questions. >> commissioner loo. >> on page one you would 7 languages okay english, chinese, marijuana and russian and spanish i want to make a correction mandrin and cantonese are dialogues not two different languages. >> literally tons of dialogues in china this is it the other thing when i look at the last page the total is one hundred and 97 plus and then they didn't include the contingency costs so would they be rising the budget or what. >> the contingency is put

there in case unforeseen cost over runs not to come back to the commission for this. >> okay. thank you. >> uh-huh. >> thank you. any other comments or questions for maggie. >> a general question so the american source was there another alternative in terms of - >> yes. there was a competitive bidding process i think we had two bidders this is the one we selected. >> thank you. any other comments or questions any comments or questions from the public hearing none, call the >> all in favor, say i. >> i. >> opposed? thank you that motion carries thank you very much. >> thank you. >> item f the 2016, 2020 area plan for

submission to the department of aging staff rose john's will do presentation. >> good morning, again so in march you received this binder written area plan for 2015 to 2020 last month director mcfattened and i recorded on it we're here to answer any questions and seek approval now the advisory committee has given us recommendations. >> can i have a motion? >> for discussion. >> so moved and any comments or questions on the area plan before it is submit? i think i'd like to say that it was an extraordinary comprehensive document very, very well-thought-of and clear so i want to - any questions or

comments from the commission any from the general public comment >> all in favor, say i. >> i. >> opposed? thank you that motion carries. >> thank you any announcements? >> any more public comment? thank you. >> good morning . i'm maria the operation director anothers mission neighborhood centers here above the executive director sam and first, i want to pubically congratulate executive director mcfattened for her assignment well deserved i want to say thank you for approving our grant of augmentation it will enhance the outreach and we have plans on the way for enhanced outreach that includes bringing outreach to residentials of mission housing development

apartment who are currently not ref any type of service so thank you. >> thank you, thank you. >> i missed a call for announcements first of all, thank you for the supporter of the neighborhood and also there are a couple upcoming events one we work with the sf collective and tomcast over a opportunities to sign up for low cost events for friday from one to 4 on valencia street where we next to - we hope about one hundred seniors in multi languages helping people to expedite their registration 95 a month and includes no installation charges and as an

infrastructure bonus tomcast is giving away 10 laptops for people sing a song full of the hope that the present has brought us; up we invite you to stop by. >> thank you and again, i want to say in terms of the the updated on the dignity plan we've been working hard and appreciate the input of the department and looking at the legislation for how more smoothly and so we have submitted all of the changes and suggestions from everyone to the city attorney to get a final draft our hope to introduce into this next week and the commission will play a strong role we look forward to the opportunity to get it introduced and will sit for a month and people can give feedback any questions. >> thank you

any other public comment? >> first giving honor to the lord jesus christ and commissioners and staff that are doing great work on behalf of citizens of the san francisco the work you do is tremors you're helping the most vulnerable in our community my name is jackie wright i have worked in san francisco community services since 1990 working with the american red cross and san francisco unified school district and also did public relations for cbs and c w b area little did i know in 2007 i was laid off in a position where i will need social services myself and being one of the 20 percent offer 60 and among the 20 percent with disability and senior

disabilities i know of the struggles of most vulnerable sentences or citizens i am i'm follow-up on a request in february for a statement to be read concerning any situations being the daughter of a veteran serving the country and yet in san francisco when i had my father's remains and my mother move to arlington national cemetery i had no resting placing place in san francisco and have no resting place this is something wrong when there has been dedication i was taught and raised two of any silks as a result of my parents dying and with that no place for housing in san francisco for me, i think there is something terribly

wrong i'm among the people are the folks we'll be talking about their needed to be things done especially with the rising number of elderly we have in san francisco and this document i called for public hearings on housing issues for san franciscans and increased in the funds for stabilizing homes for seniors and the disabled especially those that own their own homes they can age in place and the combined efforts points malice and so there is great work done by this commission setting aside i think over 2 had had thousand dollars there needs to be more and i'll submit the documents for your - >> thank you very much any other questions or comments from the public hearing none, it bacteria's my

heart but call for a motion to adjourn. >>