county or over the bay bridge it would not be in the jurisdiction anymore and so we have jurisdiction within our city boundaries in taxis, there's an exception for that but for the type of shuttle service. >> okay, thank you, i just wondered if there was a rational reason. >> counselor. >> i'm wondering about the consumers who use the paratransit, and i know someone who was using the taxi service who had a doctor's appointment in san francisco and had to get just over the border of san mateo and so it was interesting where you run into complications when you have a one-time trip or there's something over a border that doesn't service a consumer and i wonder how you resolve issues like that if it just

crosses the border? >> oh, yeah, good question, thank you. the paratransit program is required to provide service that complements the muni service and so the -- and that's under the a.d.a. requirements and guidelines and so paratransit service goes generally three-quarters of a mile around where muni goes, and the muni lines and the muni service and if a person that has a trip that is outside of that they can take their paratransit to wherever the end of the -- end of that border is, that service area, and then i would suggest they could continue on, but then they'd be responsible for paying for that portion of the trip. >> yeah, i think that is an interesting point because it also eats up a lot of time and paratransit has a specific schedule they're bound to by routes and those things don't always match up so thinking about consumers with disabilities and maybe physical disabilities as well and vision

issues and fatigue and any other things that might come up, i think that they're doing their best to kind of figure out the solution to get to where they need to go but i know that it's not a perfect system, just when we think about real life situations and then these boundaries that make impacts individual's situations and maybe something to think about and maybe not to be addressed now but to consider in the future. >> okay, thank you. >> thank you, council members for your questions and i'll open it up to staff at this point. >> thank you very much, kate, and to kristin for being here. actually i have a question for cristip, ikristin, is she still? hello. and when speaking in preparation for the anticipated comment period to the cpuc, we had had mentioned a few weeks back that we wanted to try to coordinate some different efforts and get

maybe some sample language out for folks that would help with providing comments, assuming that the council is wanting to move forward with assisting with comments. can you talk for a minute about where we are with that or the best way to move forward with providing comments when we're ready? >> yes. so we've been talking internally because we -- we're at this odd -- in this odd position where the cpuc hasn't set a deadline for that particular track of their rulemaking yet so i think we're still a little bit nervous that if people start submitting comments now that they might not be considered, so we will though as soon as they set a date, sort of mobilize those activities that we talked about and we'd love to have the m.d.c. participate in getting the word out about commenting, if possible. so that's when we would start distributing any language and

sample letters or postcards that people could submit for people to submit their experiences with accessibility issue with the t.n.c.s. >> thank you, is there a general time frame for a comment period? >> it varies and there's 34 sets of comments and reply comments as part of this rulemaking so it's going on for quite some time and it varies in terms of getting notice when the comments are due. but i'd anticipate that we'd have a good amount of time to, you know, before the cpuc gives the deadline and because -- in this current rulemaking there are multiple tracks and the

accessibility track is number five and they're still working on the earlier tracks. >> thank you very much. >> thank you for notifying me. and we'll open up to comments. there's someone on the bridge line and my apologies, we had technical difficulties. sorry bridge line holder, thank you. go ahead. go ahead. can you hear me? i can't.

we cannot hear you at this time due to technical difficulties. we have some speakers here for public comment. first one? >> well, we have mr. lanholt, but can this gentleman go first? >> i'm howard shapner. and two quick comments about this. number one, chariot is owned by ford and i have written to ford several times about chariot's lack of access and didn't really get a response, and i understand that very recently that chariot settled a complaint by the u.s. justice department, and it's

disappointing that m.t.a. would have partnered with ford on the go bikes, they should have done their due diligence and recognized that ford owned chariot and that chariot was not providing wheelchair accessible service and the analogy is that i think that it was back in the 1990s that s.f.o. required airlines and other partners that were using s.f.o. to provide partner benefits which is the right thing to do and they basically said that we're not going to do business with you people and let you land unless you do that. even though that was beyond what the law really required. so i really hope that, you know, m.t.a. or any other city agency would not partner with someone that is -- that owns a company that is basically discriminating against people with disabilities. that's number one. and the second comment has to do

with the hop on/hop off buses and other privately operated tourist type buses. i have written to several of those, and probably half of them are not accessible. and, you know, i have written to m.p.a. and so forth and basically been told -- and i think to m.o.d. a while ago that, you know, s.f. has no jurisdiction and that's california p.u.c., well, again, as the san francisco allows those buses to park, in fact, gives them designated parking spaces and there's other forms of leverage they have. and so even though there may be gaps and there are gaps i believe in the a.d.a., in terms of the coverage of those type of buses, i think that, again, that san francisco has some practical effective leverage in making those companies go beyond what the law may require and,

certainly, if it's a gray area, interpreting the gray area to provide more access, rather than less. thank you. >> thank you. >> i'm bob planholt and i want to point out two areas where the public utilities commission is oblivious or neglects to respond to disability access, even when prodded by advocates and first when years ago we pointed out that these t.n.c.s didn't have vehicles that accommodated anybody and everybody, cpuc said, so the t.n.c.s now have to keep track of all of those people who call in saying, i need an accessible vehicle. and right away you say, if you know that they don't have accessible vehicles, why are you

going to call in? the cpuc set up a survey counting system guaranteed to have low numbers and not measure the demand. that was just so grade school obvious. but, secondly, and this goes beyond the cpuc, these t.n.c.s are public accommodations and yet they failed to provide what is required of a public accommodation. public accommodations are supposed to be available to all. if you don't have a smartphone you can't use your home phone to dial or touchtone phone you can't contact them to make a reservation and even a simple regular cellphone, it's not smart enabled, you can't get their service. you can't write a cheque, you can't pay with cash, and there's a variety of barriers that t.n.c.s have that say they're not fulfilling this and cpuc ignores this. but i'm going to say so does our

city attorney. city attorney says they can't sue cpuc for failure to enforce, but they're ignoring they can sue the t.n.c.s for violating the public accommodation requirements. so even within the city we have people shying away from and sticking their head in the sand, avoiding, responding to disability access. and i'm going to be very direct because the cit city attorney hs sued agencies on behalf of other disenfranchised and discriminated communities but there's a real low number, almost a silence, regarding continued advocacy through legal complaints and suits on behalf of people with disabilities that is not arising from our city attorney. another issue that maybe the council can take up. (bell ringing). >> thank you. we're going to go ahead and close public comments and go on to information item number 10.

vision zero. san francisco and people with disabilities and i'd like to thank our presenter for waiting and welcome megan l.weir, d.p.a. director and program on health equity and sustainability, co-chair of san francisco vision zero task force. thank you for being here today. >> good afternoon, council, and thank you so much for the opportunity to be here to share more about vision zero and thank you to nicole for the invitation and i hope that this is the first of a longer discussion with respect to how vision zero can increase our engagement and address issues of concern with respect to traffic safety for people with disabilities. again, i'm megan weir and i'm the co-chair and i also work for the public health department.

so traffic injury has and is a real problem in san francisco with respect to public health. recently we've had approximately 30 people killed each year on our streets and another approximately 500 people hospitalized with severe injuries at our public hospital, zuckerburg san francisco general hospital. we estimated that approximately $35 million in medical costs alone per year and our city surgeons respond to a serious traffic injury approximately every 17 hours. we are working closely with the hospital as a part of vision zero and rebecca plevin, a doctor at the hospital, i invited her to come today to just, again, this is an important issue and to better understand the concerns specifically of the disability community. half of the patients at our trauma center are people injured in traffic collisions and in

doing this work and thinking of being here today, from vision zero is fundamentally focused on eliminating traffic deaths and prevention but we also know that many people sustain life-long disabilities in traffic injuries so, again, this is a really important area for discussion. nationally we know -- sure -- okay, okay, i'm sorry. nationally we know that traffic fatalities are actually increasing, so while in san francisco we haven't seen the same increases and nationally we've had 14% increase in traffic deaths in recent years and this is primarily driven by increases in deaths of people walking or rolling, biking and on motorcycles. vision zero was launched in 2014, and it's led by our mayor, with the leadership from our board of supervisors and also with strong partnership by the city family as well as our

community stakeholders and we released our second tier action strategy earlier this year and vision zero really focuses on creating safe streets, safe people, and safe vehicles and i'm going to share a little bit more about that. sorry, i'm like -- i apologize for my lack of sincei coordinath my slides and talking. they focus on prevention and preventing severe and fatal injuries and saving lives and on addressing ecowa equity and focg on reducing fatalities and it leads with designs and creating safe people and safe vehicles and so education and enforcement and education and policy are all important pieces of creating the safer streets.

and vision zero is fundamentally focusing on slowing speeds down on our streets because speed is a predictor of whether or not people are injured and killed. and it's a shift in traffic safety. san francisco was a the second city to adapt vision zero in our country but now there's more than 20 cities in the united states who have adopted vision zero and as opposed to previous traffic safety paradigms which have really focused on individual responsibility, vision zero as i think that janice articulated earlier, focuses on creating a safer system. so we need to anticipate human error and accidents -- and our accidents are not accidents, they're preventable, and we need to anticipate that people will make mistakes and that we need a system where the consequence of a mistake isn't a death.

equity is a core vision of vision zero and so it's not just a social or moral issue but a traffic safety issue and understanding that we really need to consider equity as we design safer streets and that means prioritizing our most vulnerable populations, including the disability community. and our core group took the time to define equity so it's, you know, it's increasingly common term used with respect to policy and planning and program decisions but we need to all be on the same page about what we're talking about. so with respect to vision zero we defined inequities and severe injuries as avoidable disparities and injuries that are from unfair differences and social and economic and environmental and political

conditions. with respect to the communities that we're focusing on that experience or are at risk for inequities and they include seniors, people with disability, youth, low-income people of color, and immigrants, non-english speaking people or marginally housed residents and people walking and biking and as well as people motorcycling. our fourth year on vision zero we're focusing on deepening our work on equity so that means increasing engagement with vulnerable communities and that's an important reason that i'm here today and also maintaining and expanding our data systems that can inform the targeted investments and monitoring impacts and i'm excited to share the developments with respect to understanding disability and traffic injuries in san francisco and implementing targeted initiatives informed by this data. and i'm now focused on some of

our current efforts on vision zero, i co-chaired the city-wide task force and we meet quarterly here in the city hall and it's comprised of both city agencies and community stakeholders and i co-chair with the municipal transportation agency, mta and we have partnership with our police department and the public works and the transportation authority and a number of other city agencies as well as rock san francisco and the bicycle coalition and senior and disability action, bob planholt is a frequent participant and many people in the room are there on a regular basis and i invite you all to attend if you're ever interested and we also have a mailing list that i'd be happy to add people to if interested. and the mayor's opposite of disability is an active member of the task force and their work on this, of course, even pre-dates the adoption of vision zero and prior we had a

pedestrian safety task force which the mayor's office on disability was a key member. and san francisco department of public health, sorry, i'm just want -- my brain is not thinking -- apologies. and the san francisco department of public health launched last year this safe streets for seniors initiative and i wanted to share that today because we know that a number of seniors also have disabilities and the focus is on educating seniors and service providers about vision zero as well as getting input to bring back to the city departments. so this includes multilingual presentations to seniors and senior service providers and our program has reached over 730 seniors and staff at 25 locations. and also the program and administers many grants to engage locally more around these issues and address the specific concerns. last year seven organizations were funded and funding was just announced for eight

community-based organizations this year. and in addition to co-chairing, i lead work on evaluation and this map depicts the high energy network and the network comprises of 13% of the streets in san francisco where 75% of the severe and fatal injuries are concentrated and it's important because it really helps us to understand where targeted investments could fundamentally save lives and d.p.h. conducts the analysis and compares it with other departments. and the yellow part of this map is what the regional metropolitan transportation commission defines as communities of concern and these are communities where low-income residents and people of color and seniors and people with disabilities and other populations who are reliant on walking and public transportation are concentrated. and what we can see on this map is that while those communities

comprise about a third of our streets in our city, half of the high injury network is in these communities. so in using the high injury network we prioritize improvements and taking steps to address the historic disparities in the traffic safety conditions on our streets. when the pedestrian safety works that i began partnering with the mayor's office began in 2011, one of the main concerns that was raised was a lack of data on people with disabilities and injury. we know that there's not a category in the police reporting forum to collect data on disability, and that was one of the main reasons that we began partnering with the zuckerburg san francisco general hospital to link the police data on collisions with hospital data on injuries. the hospital is our level one trauma center in san francisco

and that means that the most serious injuries that occur on our streets are transported to the hospitals that we know that are an important source of data to have a more complete assessment of injury. and we know that historically approximately 25% of injuries to pedestrians and cyclists are not captured in police data for a number of reasons and so this year we completed our first linkage of three years of police data with this hospital data, and we now have data that we're working to analyze on disability status and the trauma system collects data on hearing impaired and visually impaired and whether people will use a walker on a wheelchair or a cane at the time of injury and i'm working with the city's attorney office to best understand how we can share that data with the public, while also protecting patient privacy and confidentiality and i hope to come back to share the findings

with the council next year. and we have a summary of the areas that the target safety investments could improve safety for people with disabilities using this new data and we're going to be working with sftma and the community stakeholders to develop recommendations of prioprioritized locations both n and off the main network and i am excited to say that sfmta is working on a new problem am to address the collision patterns with seniors and people with disabilities off the network and we look forward to reaching out to the council and engaging more around -- or engaging more as that work progresses. that concludes the presentation that i prepared today but i'm interested in understanding the questions or concerns or

experiences or interest that you have with respect to vision zero so thank you so much and i am happy to provide my contact information as well for more information. thank you. >> thank you, and open it up to council and council member alex madrid. >> thank you for coming. two questions. and then you have any information on how many people are disability or seniors are injured by collisions. and how -- and i see the map, how do you see addressing those areas with respect to changing

any stoplights or anything like that? by now or in going forward, do you guys have any plans on improving those stop areas? >> so i would -- i would be happy -- i can share more written information but briefly the -- the search fmta is using the network to inform priority engineering improvements to address the safety concerns using a whole range of changes, depending on the injury patterns and the context on those streets. we have some maps that i can share in more details regarding the specific projects which i would be happy to share. and th the analysis that i just described we'll look deep or that network and as well as city-wide where people, seniors

and people with disabilities are injured and then, again, working with m.t.a., and conducting outreach to better understand what -- what improvements could address the issues that we're seeing in those locations. >> thank you. >> thank you. >> council member sally macdonald has a question. >> i have a question, if neighborhoods have a concern about a particularly bad area, is it something that they come to vision zero or to the m.t.a. or how -- how do the citizens get their input in? >> yeah, i mean, if the neighbor has a very specific concern and i apologize that i didn't say 311 in the last stage, but it's where you can lodge specific concerns and the sfmta will route them to the correct person because there's technically trained staff, that depending on your issue, can help to address

that and vision zero though is another -- the task force that would be a place to come to talk, you know, more broadly i think about safety and city-wide issues with respect to safety and how we can address them. >> yeah, i'm wondering also because you see neighbor against neighbor and a lot of these things are going to be do something at this corner and not that corner and how are those decisions made? >> i mean, i think that is obviously like a project by a project basis and i think that the importance of engaging more in outreach etc. is really important. you know, your comment does bring to mind i think that one thing that vision zero and the high end network has done is to help to orient -- orient the city more towards corridor patterns of injuries as opposed to location-by-location fixes and i refer to that as the whack-a-mole problem where a whole street has probably had

similar issues along the same intersections and if we fix one it might pop up at the other but i'd be happy to connect with you the right person if you have specific questions. >> thank you. council members, okay, sorry. close council member questions. staff, any questions or comments? >> this is nicole, thank you very much for being here and we are looking forward to look to look at what we've done so far with vision zero and to start to line up what some of the specific disabilities are and some of the potential solutions might be and i encourage the council if you have specific desire or an input or thought into that process to please be engaged with this because we really need feed diagnose back from as -- feedback from as many sources in the disability community that we can have so we can have a really robust

response book now. (please stand by)

so fort. >> thank you. >> the interpreters will be leaving soon. i will make this quick. information item 12, any correspondence, staff? 13 announcements anything? okay. i am going to adjourn. thank you for our presenters, public comment people for waiting for our technical difficulties. we ran over. i wish everyone a happy holiday. we hope to see you at the party on december 15th at the mayor's office on disability from 4:00 to 6:00 and or regularly scheduled meeting on januar january 19th, friday. happy holidays, good-bye.

>> we'll, it gives us great pleasure to be in san francisco for the coverage or our flesh tour. i would ask you to all to join me welcoming our host, dr. kitka from 360. >> thank you all for coming.

health care is a right. now, normally, we shout this from the roof tops, but covered california kind of took care of that for us because they actually painted it from the to have tops -- roof tops, so on behalf of the 35,000 clients from roof tops 360 -- [ inaudible ] >> it's not a very big room, so on behalf of the 35,000 health care clients of health care 360, i thank you for this gift. when we took the leap to move into this new building, 50,000

square feet of welcoming integrated health care services, it was for one single reason: that we knew without any reservation that health care is a right and not a privilege, and having this message emblazoned on our building empowered us not only as service providers, but every person who passes by, which is a lot of people. there's a three way off ramp right there. so peter lee and the amazing cover california team, thank you. we are so proud to be a canvas for your beautiful work. mayor lee, supervisor breed, mayor kim, thank you for being here today and for your unending support for the communities you serve. and to everyone, covered california is going to have a long open enrollment period. don't wait. so sign up for coverage now.

thank you. >> thank you so much, and it's such a pleasure to be here in san francisco, but in particular, it's a pleasure to be here in health right 360. i think some of you know some of the members of the health care 360 family have very deep roots in san francisco and california. two i want to call out, the haight-ashbury client in, is part of the oldest -- is the oldest health care clinic in san francisco. and del martin, one of the oldest communities established for the gay and lesbian community and serving us for more than 30 years. >> the reason we're doing this program here, health care is a right, and this billboard is going to be here, because like the clinics, we are woven into

the fabric of this community and this state, so this has been something of a wild ride in washington. all this talk about repeal and replace, sometimes people are confused about what's happening in washington. we in california are not confused. the affordable care act is the law of the land. we have provided coverage through medi-cal in southern california to 5 million californians, and while it is a roller coaster in washington, it is not a roller coaster in california. we're not taking people for a ride. we're making sure that people get kompl, and that it's affordable coverage. one of the reasons we have coverage in california, we have hard working people in washington and in sacramento, and i want to appreciate representatives of congress woman nancy pelosi, and you'll

hear it from several people, including mayor ed lee. there is some confusion in washington, but let's be clear. here in california, 1.1 million neighbors get coverage through covered california. for them, their health care costs will go down on average in 2018. we're making a difference in millions of people's lives, so how do you do that? people are financially eligible, get that financial leg up. without getting that financial leg up, many would not be able to support coverage, and we're trying to get the mess amg out, open enrollment, short period, but here in california, it's three months. it's gone through the end of january , but we want people to

sign up by the middle of december, december 15th, because if you do, you'll have coverage for the entire year. you can go to our website, and in two minutes, you can find out if you're eligible for financial help, and the back news is there's 700,000 californians that are eligible for financial help who have not signed up. they are one minute away from finding out if they're eligible for health care that may cost them $50, $100. they have people that will help them sign up, some of the the hundreds of organizations, there are thousands of people ready to hem them enroll, and that help is there today. so with that, i'm very please to introduce first mayor ed

lee. he's taking the initiative to make sure we truly don't leave people behind. mayor ed lee. >> okay. that was a great introduction. blown away. all right. welcome, everybody. i am so thrilled to join peter and covered california, of course, president breed, who is already pretty healthy because she was at the exercise room this morning before going to work, and she was talking on the phone while she was doing her exercises, so i know she's keeping healthy. you know, it is ten times better so have insurance than to not have insurance, and while it's been a challenge to get the affordable care act, while we have it, peter's absolutely right. let's take advantage of the

affordablity that all of the wonderful people at covered california have done in partnership with us as a city, but also with health right 360, because they don't just work by themselves, they work with community based organizations. peter's described some of them. i happen to know chinese supporter health care -- i happen to know blue cross/blue shield, high numbers, 36,000 people enrolled, and not only do we want all 3700 to reapply and to do it comfortably in the next few months, we want more people so that they come out of the unsured category. we've done a pretty good job. in fact our uninsured number of people is less than 5% because of covered california. it is also less because we

weren't just stopping -- covered california is a wonderful thing, and it's so good that we even added our own program to it, our san francisco health plan to make sure additional people can be covered. this is how much enjoyment and how serious we take people's health. in our chinese community and asian community, if you don't have good health, you can't help anybody else, and this is why covered california is a principal part -- it's something that we not over fought for, but let's not confuse, as peter says, that because they're having the debate and ups and downs in washington d.c. doesn't mean we can't get the health care coverage for people right here in california, and i want to also address my thanks to apexer because i think you've got to have the branding with it, and with the buses that covered california are going

around, you're not going to be able to miss it even if it gets to you late. okay [ inaudible ] >> i want to make sure it gets to all of the destinations. i understand, peter, you're going to go to some 22 spots and make sure, not just at these speeches, but the visuality of making it easy for people to enroll, making sure that people take care of themselves, and that is the whole point of this. our health is value. we don't want people to take up all the emergency spots that we have for people who truly have an emergency as the zuckerberg general hospital does for all of us, so be healthy, make sure you have that insurance, and we're going to be saying this in spanish, in chinese, in tagalog, and in all the other languages, that we want to make sure people have that access, so congratulations, covered california. it'll be our privilege to bring

this not only back to san francisco to make sure everybody get -- reapplies and make sure we stay healthy. thank you for being here >> thank you so much. can we have our board president breed come up and say a few remarks. and you don't look very sweaty after your work out this morning. you look great. >> thank you, thank you. it's easier for the mayor to get ready after a workout because he doesn't have to do his hair like i do, but it's wonderful to be here, and i want to thank the mayor for choosing health care 360 which has been providing health care to our communities in the city and county of san francisco for more than 50 years, so it is appropriate of the 13 locations that have been chosen to display this amazing piece of art by this incredible artist -- apexer, thank you --

that we made sure that we art in places that demonstrate what our values are as a city, and this is the exact place where it needs to be based on its reputation, based on the work that they continue to do, and based on the continued needs. as the mayor pointed out, 37,000 people signed up for covered california, and 80% of those people qualify for subsidies, but we know there are 30,000 people out there in the city and county of san francisco who qualify and don't know that they qualify and could use the benefit of health care. when i was in college, i remember leaving home and thinking what am i going to do? it was expensive, i had a few schol arrestships. i had to pay for the greyhound bus to come back and forth from home, but i didn't have health care, but i just prayed where nothing bad would happen where

i didn't have to go to the hospital or go to the dentist, things that we take or granted. health care is a right, it's not a privilege and so thank you to health care 360 tor demonstrating time and time again that that's why it's so important to make sure we continue to get the word out. go to cover i-- coveredca.com. we want to make sure they get the services that they need to continue to grow and thrive in our great community. thank you so much for being here. >> thank you so much supervisor breed and mayor lee, and the numbers are big numbers. 35,000 san francisco residents, 700,000 californians eligible for public health, and they don't know it. so what are we doing?

big advertisers. it's not that big scary stuff like cancer, but that small stuff, like reading your cell phone while you walk across the street, tripping and falling and breaking your wrist. we have someone on our bus who broke their wrist recently, $57,000 it's the little stuff: up on the ladder, putting christmas lights on your ladder. we're going to get the word out. one of the ways that we're going to do that is this cover in our tour. over a dozen locations, local artists conveying on community clinics, a paddle shop, insurance agencies. a couple of things, that health care's local, and we're bringing it home. but we're working with groups like health care 360 that have been a part of this community for years, because covered california is here for the residents of this city and state. this mural is not going away in

three months, it's not going away in three years, covered california is here fore the long haul, so you'll see us here. health care is a right. we're so thrilled by this piece of art, but i want to say something that i've marked many times in the lesbian and g gay parade right here down on market street, but health care is a right in rainbow colored, anchored in the streets here in san francisco, but health care is a right and it's known by san francisco residences, by californians, and americans. health care is a right, and that's what we're going to make sure we keep delivering on in california. so with that, i'd like to introduce ricardo richy, apexer. >> i want to say thank you to

everyone who spoke today, ed lee, supervisor breed, 360, everything that everybody said when this project came to me, i'm a native san francisco resident, born and raised here, working in hospitals and health care industries, and i live really close to here, and i remember seeing the building get remodelled, and i think it's great that it's a health care center, health care 360 in the middle of san francisco that a lot of people when it comes to public transportation, traffic in and out, so thinking about the mural, i definitely wanted to touch base on a lot of different points. the different communities that health care 360 helps with services, as well as i also think the rainbow colors represent everybody. it's not just one group of people or one race of people, san francisco is of many different races. there's a lot of different

people, as well as a lot of different class levels. you know, painting murals in san francisco, i get to see all walks of life every day, and a lot of people speak to me, and they relate to my work and different manners that i don't -- of my interest, but not necessarily the first thing that you would think of. it lets me know that my finger's on the pulse of that, and so for this particular mural, i really wanted to give back something that everybody immediately, when you look at it, you know what it says, you know what it means. you feel it, and you can just take it away with yourself, and hopefully continue the conversation, as well as to have a mural that kind of highlights this corner, and if you come around and you see the logo on the building, that then, you're like oh, that's what that is. that's where i can go, so that was something that was really important for me, and that's just a little bit about the mural that i created. thank you.

>> apexer, thank you so much, and every one of these murals done by a local artist in their community telling a story of their community. i couldn't agree more. this is the diverse cities in one of the most diverse states in the entire world, and we have done a lot of work to make sure many people are enrolling, and i appreciate the mayor's comment. you'll find the material on our website in english, in spanish. you'll find people at our location that speak english, spanish, chinese, tag dli alog -- is katey mcbride with us? i want to know that we talk about big numbers, and we in california have reduced the rate to historically low

numbers, and behind those numbers, people's lives have changed. i want to introduce katey mcbride. she's one of the people that have benefited from covered california to say a few words. thank you so much. >> so yes, i am a big fan of covered california. in 2006, an undiagnosed congenital birth defect caused my colon to twist into a knot. two surgeries and the removal of 15 centimeters of my colon was saved, but i knew that i would not be able to ever be without shurinsurance. when the affordable health care act passed, i was finally able to purchase individually without being tied to an employer's plan. my health care did not have to determine my trajectory of my

professional life. i learned the hard way how quickly a person can go from being healthy to needing medical care. i am forever grateful for the passage of the aca and for covered california. thanks. >> katey, thank you so much. you know, talking about personal health issues takes courage. i want to thank her, one of the bravest things is people talking about their health care issues. this is not an abstract, this is a real issue that's changing lives. so's ayou heard, 36,000 san francisco residents have coverage through covered california. 80% gets subsidies, this is something for families that makeup to $90,000. beyond that, no one can be

turned away because of a health condition. that's what the aca is doing. it's changing lives. i want to remind you in california, and covered california, we're going to be open until the end of january , but there's a deadline, december 15th, and because of that here in san francisco they're having a big enrollment on december 2nd. sign up so that you have coverage that takes effect january 1, and to do that, you must sign up by december 15th. so now, i'd like to invite you to join us -- in a moment we're going to take questions one-on-one from media that want to do interviews with any of the speakers here, and then quickly, we're all going to go out to the bus to get a group picture. we would like all of you to join us. this is really about all of us getting san francisco, californians covered. join us at the bus, and hopefully, we'll get the right apg will to g apg -- angle to get the mural behind us.

we're going to be done, we're working to get this finished, but please join us outside for the picture, but thank you so much san francisco. you'll been at the forefront to make sure we don't leave anyone behind. thank you so much. >> >>[music] >> i came in with her impression of what i thought it was good >> what i knew about auditing with the irs spears i actually knew nothing about auditing >> in my mind it was purely financial. with people that audited the pain no one wants to deal with it

>> now i see a lot of time explaining auditing is not just about taxes. >> oftentimes most students believe that auditing is only financial whereas when they come into a government environment we do much more than financial audits. we do operational audits that were looking at the operations of the department for economy and efficiency and effectiveness. >> when i hire an intern some of the things that i am looking for first of all is is this individual agile and flexible because i am our environment is so fast-paced and where are switching from project to project depending on what's going on in the government at any given time. >> primarily i didn't with audits on utilities management across city departments. >> citywide this ods management audit was also been assisting with housing authority audit program >> the homelessness audit

>> the it functions >> [inaudible] >> were starting any water on the department of public housing environment allows >> i also assist with the [inaudible] program. >> then additionally i really enjoyed having staff who have some critical thinking skills. because i believe the basis of auditing is not do you know how to audit, but to have critical thinking skills [inaudible] >> [inaudible] even though i've only been here for short time our quick in-depth analysis and research >> analytical skills there's a lot of taking enlargement of information a compacting it a very concise report because we've a big focus on [inaudible] if you're transmitting this information to the audience you need him to be able to understand it. >> so i work with the sparrow program primarily. broadway stan abused [inaudible] they

prepare me for full-time employment because i knew i could not to challenge myself in order to be an auditor. >> at the [inaudible] we are a content feedback and communication and they pointed out areas where i need to grow. >> one of the things i like about working at [inaudible] is that they actually give you quite a bit of autonomy i feel like kevin sage trusted me. >> the environment really [inaudible] to everyone feeling super collaborative and wanting to get to know one another. which i think at the end of the date is a better work environment and gives you a better workflow. >> i believe that a really is a great experience because it provides an opportunity to have a better understanding of how government works. >> i think what i've learned so far is that every audit is unique everyday. different learning opportunities. >> the recordation we make in

on its i can honestly go home at the end of the day and zack and treated [inaudible] in a better way. >> even of not familiar with what auditing is you should deftly find out. it's been really really awesome he was it turns out there's a whole world of auditing that i cannot open file oriented performance and [inaudible] and that's an exciting. audit is a lot broader than i ever knew before. >> >> good morning, and welcome to the government audit and oversight committee for november 15th. my name is jane kim, i'll be chairing today's committee. joined by aaron peskin and joined when i president london breed shortly. mr. clerk, any announcements? >> clerk: silence all cell phones andle