boundaries in taxis, there's an exception for that but for the type of shuttle service. >> okay, thank you, i just wondered if there was a rational reason. >> counselor. >> i'm wondering about the consumers who use the paratransit, and i know someone who was using the taxi service who had a doctor's appointment in san francisco and had to get just over the border of san mateo and so it was interesting where you run into complications when you have a one-time trip or there's something over a border that doesn't service a consumer and i wonder how you resolve issues like that if it just crosses the border? >> oh, yeah, good question, thank you. the paratransit program is required to provide service that

complements the muni service and so the -- and that's under the a.d.a. requirements and guidelines and so paratransit service goes generally three-quarters of a mile around where muni goes, and the muni lines and the muni service and if a person that has a trip that is outside of that they can take their paratransit to wherever the end of the -- end of that border is, that service area, and then i would suggest they could continue on, but then they'd be responsible for paying for that portion of the trip. >> yeah, i think that is an interesting point because it also eats up a lot of time and paratransit has a specific schedule they're bound to by routes and those things don't always match up so thinking about consumers with disabilities and maybe physical disabilities as well and vision issues and fatigue and any other things that might come up, i think that they're doing their best to kind of figure out the solution to get to where they need to go but i know that it's

not a perfect system, just when we think about real life situations and then these boundaries that make impacts individual's situations and maybe something to think about and maybe not to be addressed now but to consider in the future. >> okay, thank you. >> thank you, council members for your questions and i'll open it up to staff at this point. >> thank you very much, kate, and to kristin for being here. actually i have a question for cristip, ikristin, is she still? hello. and when speaking in preparation for the anticipated comment period to the cpuc, we had had mentioned a few weeks back that we wanted to try to coordinate some different efforts and get maybe some sample language out for folks that would help with providing comments, assuming that the council is wanting to move forward with assisting with

comments. can you talk for a minute about where we are with that or the best way to move forward with providing comments when we're ready? >> yes. so we've been talking internally because we -- we're at this odd -- in this odd position where the cpuc hasn't set a deadline for that particular track of their rulemaking yet so i think we're still a little bit nervous that if people start submitting comments now that they might not be considered, so we will though as soon as they set a date, sort of mobilize those activities that we talked about and we'd love to have the m.d.c. participate in getting the word out about commenting, if possible. so that's when we would start distributing any language and sample letters or postcards that people could submit for people to submit their experiences with

accessibility issue with the t.n.c.s. >> thank you, is there a general time frame for a comment period? >> it varies and there's 34 sets of comments and reply comments as part of this rulemaking so it's going on for quite some time and it varies in terms of getting notice when the comments are due. but i'd anticipate that we'd have a good amount of time to, you know, before the cpuc gives the deadline and because -- in this current rulemaking there are multiple tracks and the accessibility track is number five and they're still working on the earlier tracks.

>> thank you very much. >> thank you for notifying me. and we'll open up to comments. there's someone on the bridge line and my apologies, we had technical difficulties. sorry bridge line holder, thank you. go ahead. go ahead. can you hear me? i can't.

we cannot hear you at this time due to technical difficulties. we have some speakers here for public comment. first one? >> well, we have mr. lanholt, but can this gentleman go first? >> i'm howard shapner. and two quick comments about this. number one, chariot is owned by ford and i have written to ford several times about chariot's lack of access and didn't really get a response, and i understand that very recently that chariot settled a complaint by the u.s. justice department, and it's disappointing that m.t.a. would have partnered with ford on the go bikes, they should have done their due diligence and

recognized that ford owned chariot and that chariot was not providing wheelchair accessible service and the analogy is that i think that it was back in the 1990s that s.f.o. required airlines and other partners that were using s.f.o. to provide partner benefits which is the right thing to do and they basically said that we're not going to do business with you people and let you land unless you do that. even though that was beyond what the law really required. so i really hope that, you know, m.t.a. or any other city agency would not partner with someone that is -- that owns a company that is basically discriminating against people with disabilities. that's number one. and the second comment has to do with the hop on/hop off buses and other privately operated tourist type buses. i have written to several of

those, and probably half of them are not accessible. and, you know, i have written to m.p.a. and so forth and basically been told -- and i think to m.o.d. a while ago that, you know, s.f. has no jurisdiction and that's california p.u.c., well, again, as the san francisco allows those buses to park, in fact, gives them designated parking spaces and there's other forms of leverage they have. and so even though there may be gaps and there are gaps i believe in the a.d.a., in terms of the coverage of those type of buses, i think that, again, that san francisco has some practical effective leverage in making those companies go beyond what the law may require and, certainly, if it's a gray area, interpreting the gray area to provide more access, rather than less. thank you. >> thank you.

>> i'm bob planholt and i want to point out two areas where the public utilities commission is oblivious or neglects to respond to disability access, even when prodded by advocates and first when years ago we pointed out that these t.n.c.s didn't have vehicles that accommodated anybody and everybody, cpuc said, so the t.n.c.s now have to keep track of all of those people who call in saying, i need an accessible vehicle. and right away you say, if you know that they don't have accessible vehicles, why are you going to call in? the cpuc set up a survey counting system guaranteed to

have low numbers and not measure the demand. that was just so grade school obvious. but, secondly, and this goes beyond the cpuc, these t.n.c.s are public accommodations and yet they failed to provide what is required of a public accommodation. public accommodations are supposed to be available to all. if you don't have a smartphone you can't use your home phone to dial or touchtone phone you can't contact them to make a reservation and even a simple regular cellphone, it's not smart enabled, you can't get their service. you can't write a cheque, you can't pay with cash, and there's a variety of barriers that t.n.c.s have that say they're not fulfilling this and cpuc ignores this. but i'm going to say so does our city attorney. city attorney says they can't sue cpuc for failure to enforce, but they're ignoring they can sue the t.n.c.s for violating

the public accommodation requirements. so even within the city we have people shying away from and sticking their head in the sand, avoiding, responding to disability access. and i'm going to be very direct because the cit city attorney hs sued agencies on behalf of other disenfranchised and discriminated communities but there's a real low number, almost a silence, regarding continued advocacy through legal complaints and suits on behalf of people with disabilities that is not arising from our city attorney. another issue that maybe the council can take up. (bell ringing). >> thank you. we're going to go ahead and close public comments and go on to information item number 10. vision zero. san francisco and people with disabilities and i'd like to thank our presenter for waiting and welcome megan l.weir, d.p.a.

director and program on health equity and sustainability, co-chair of san francisco vision zero task force. thank you for being here today. >> good afternoon, council, and thank you so much for the opportunity to be here to share more about vision zero and thank you to nicole for the invitation and i hope that this is the first of a longer discussion with respect to how vision zero can increase our engagement and address issues of concern with respect to traffic safety for people with disabilities. again, i'm megan weir and i'm the co-chair and i also work for the public health department. so traffic injury has and is a real problem in san francisco with respect to public health.

recently we've had approximately 30 people killed each year on our streets and another approximately 500 people hospitalized with severe injuries at our public hospital, zuckerburg san francisco general hospital. we estimated that approximately $35 million in medical costs alone per year and our city surgeons respond to a serious traffic injury approximately every 17 hours. we are working closely with the hospital as a part of vision zero and rebecca plevin, a doctor at the hospital, i invited her to come today to just, again, this is an important issue and to better understand the concerns specifically of the disability community. half of the patients at our trauma center are people injured in traffic collisions and in doing this work and thinking of being here today, from vision zero is fundamentally focused on eliminating traffic deaths and prevention but we also know that

many people sustain life-long disabilities in traffic injuries so, again, this is a really important area for discussion. nationally we know -- sure -- okay, okay, i'm sorry. nationally we know that traffic fatalities are actually increasing, so while in san francisco we haven't seen the same increases and nationally we've had 14% increase in traffic deaths in recent years and this is primarily driven by increases in deaths of people walking or rolling, biking and on motorcycles. vision zero was launched in 2014, and it's led by our mayor, with the leadership from our board of supervisors and also with strong partnership by the city family as well as our community stakeholders and we released our second tier action strategy earlier this year and vision zero really focuses on

creating safe streets, safe people, and safe vehicles and i'm going to share a little bit more about that. sorry, i'm like -- i apologize for my lack of sincei coordinath my slides and talking. they focus on prevention and preventing severe and fatal injuries and saving lives and on addressing ecowa equity and focg on reducing fatalities and it leads with designs and creating safe people and safe vehicles and so education and enforcement and education and policy are all important pieces of creating the safer streets. and vision zero is fundamentally focusing on slowing speeds down on our streets because speed is a predictor of whether or not people are injured and killed.

and it's a shift in traffic safety. san francisco was a the second city to adapt vision zero in our country but now there's more than 20 cities in the united states who have adopted vision zero and as opposed to previous traffic safety paradigms which have really focused on individual responsibility, vision zero as i think that janice articulated earlier, focuses on creating a safer system. so we need to anticipate human error and accidents -- and our accidents are not accidents, they're preventable, and we need to anticipate that people will make mistakes and that we need a system where the consequence of a mistake isn't a death. equity is a core vision of vision zero and so it's not just a social or moral issue but a

traffic safety issue and understanding that we really need to consider equity as we design safer streets and that means prioritizing our most vulnerable populations, including the disability community. and our core group took the time to define equity so it's, you know, it's increasingly common term used with respect to policy and planning and program decisions but we need to all be on the same page about what we're talking about. so with respect to vision zero we defined inequities and severe injuries as avoidable disparities and injuries that are from unfair differences and social and economic and environmental and political conditions. with respect to the communities that we're focusing on that experience or are at risk for inequities and they include seniors, people with disability, youth, low-income people of

color, and immigrants, non-english speaking people or marginally housed residents and people walking and biking and as well as people motorcycling. our fourth year on vision zero we're focusing on deepening our work on equity so that means increasing engagement with vulnerable communities and that's an important reason that i'm here today and also maintaining and expanding our data systems that can inform the targeted investments and monitoring impacts and i'm excited to share the developments with respect to understanding disability and traffic injuries in san francisco and implementing targeted initiatives informed by this data. and i'm now focused on some of our current efforts on vision zero, i co-chaired the city-wide task force and we meet quarterly here in the city hall and it's comprised of both city agencies

and community stakeholders and i co-chair with the municipal transportation agency, mta and we have partnership with our police department and the public works and the transportation authority and a number of other city agencies as well as rock san francisco and the bicycle coalition and senior and disability action, bob planholt is a frequent participant and many people in the room are there on a regular basis and i invite you all to attend if you're ever interested and we also have a mailing list that i'd be happy to add people to if interested. and the mayor's opposite of disability is an active member of the task force and their work on this, of course, even pre-dates the adoption of vision zero and prior we had a pedestrian safety task force which the mayor's office on disability was a key member. and san francisco department of

public health, sorry, i'm just want -- my brain is not thinking -- apologies. and the san francisco department of public health launched last year this safe streets for seniors initiative and i wanted to share that today because we know that a number of seniors also have disabilities and the focus is on educating seniors and service providers about vision zero as well as getting input to bring back to the city departments. so this includes multilingual presentations to seniors and senior service providers and our program has reached over 730 seniors and staff at 25 locations. and also the program and administers many grants to engage locally more around these issues and address the specific concerns. last year seven organizations were funded and funding was just announced for eight community-based organizations this year. and in addition to co-chairing,

i lead work on evaluation and this map depicts the high energy network and the network comprises of 13% of the streets in san francisco where 75% of the severe and fatal injuries are concentrated and it's important because it really helps us to understand where targeted investments could fundamentally save lives and d.p.h. conducts the analysis and compares it with other departments. and the yellow part of this map is what the regional metropolitan transportation commission defines as communities of concern and these are communities where low-income residents and people of color and seniors and people with disabilities and other populations who are reliant on walking and public transportation are concentrated. and what we can see on this map is that while those communities comprise about a third of our streets in our city, half of the high injury network is in these communities. so in using the high injury network we prioritize

improvements and taking steps to address the historic disparities in the traffic safety conditions on our streets. when the pedestrian safety works that i began partnering with the mayor's office began in 2011, one of the main concerns that was raised was a lack of data on people with disabilities and injury. we know that there's not a category in the police reporting forum to collect data on disability, and that was one of the main reasons that we began partnering with the zuckerburg san francisco general hospital to link the police data on collisions with hospital data on injuries. the hospital is our level one trauma center in san francisco and that means that the most serious injuries that occur on our streets are transported to the hospitals that we know that are an important source of data

to have a more complete assessment of injury. and we know that historically approximately 25% of injuries to pedestrians and cyclists are not captured in police data for a number of reasons and so this year we completed our first linkage of three years of police data with this hospital data, and we now have data that we're working to analyze on disability status and the trauma system collects data on hearing impaired and visually impaired and whether people will use a walker on a wheelchair or a cane at the time of injury and i'm working with the city's attorney office to best understand how we can share that data with the public, while also protecting patient privacy and confidentiality and i hope to come back to share the findings with the council next year.

and we have a summary of the areas that the target safety investments could improve safety for people with disabilities using this new data and we're going to be working with sftma and the community stakeholders to develop recommendations of prioprioritized locations both n and off the main network and i am excited to say that sfmta is working on a new problem am to address the collision patterns with seniors and people with disabilities off the network and we look forward to reaching out to the council and engaging more around -- or engaging more as that work progresses. that concludes the presentation that i prepared today but i'm interested in understanding the questions or concerns or experiences or interest that you have with respect to vision zero so thank you so much and i am happy to provide my contact information as well for more information. thank you.

>> thank you, and open it up to council and council member alex madrid. >> thank you for coming. two questions. and then you have any information on how many people are disability or seniors are injured by collisions. and how -- and i see the map, how do you see addressing those areas with respect to changing any stoplights or anything like that? by now or in going forward, do

you guys have any plans on improving those stop areas? >> so i would -- i would be happy -- i can share more written information but briefly the -- the search fmta is using the network to inform priority engineering improvements to address the safety concerns using a whole range of changes, depending on the injury patterns and the context on those streets. we have some maps that i can share in more details regarding the specific projects which i would be happy to share. and th the analysis that i just described we'll look deep or that network and as well as city-wide where people, seniors and people with disabilities are injured and then, again, working with m.t.a., and conducting outreach to better understand what -- what improvements could

address the issues that we're seeing in those locations. >> thank you. >> thank you. >> council member sally macdonald has a question. >> i have a question, if neighborhoods have a concern about a particularly bad area, is it something that they come to vision zero or to the m.t.a. or how -- how do the citizens get their input in? >> yeah, i mean, if the neighbor has a very specific concern and i apologize that i didn't say 311 in the last stage, but it's where you can lodge specific concerns and the sfmta will route them to the correct person because there's technically trained staff, that depending on your issue, can help to address that and vision zero though is another -- the task force that would be a place to come to talk, you know, more broadly i think about safety and city-wide

issues with respect to safety and how we can address them. >> yeah, i'm wondering also because you see neighbor against neighbor and a lot of these things are going to be do something at this corner and not that corner and how are those decisions made? >> i mean, i think that is obviously like a project by a project basis and i think that the importance of engaging more in outreach etc. is really important. you know, your comment does bring to mind i think that one thing that vision zero and the high end network has done is to help to orient -- orient the city more towards corridor patterns of injuries as opposed to location-by-location fixes and i refer to that as the whack-a-mole problem where a whole street has probably had similar issues along the same intersections and if we fix one it might pop up at the other but i'd be happy to connect with you the right person if you have

specific questions. >> thank you. council members, okay, sorry. close council member questions. staff, any questions or comments? >> this is nicole, thank you very much for being here and we are looking forward to look to look at what we've done so far with vision zero and to start to line up what some of the specific disabilities are and some of the potential solutions might be and i encourage the council if you have specific desire or an input or thought into that process to please be engaged with this because we really need feed diagnose back from as -- feedback from as many sources in the disability community that we can have so we can have a really robust response book now. (please stand by)

so fort. >> thank you.

>> the interpreters will be leaving soon. i will make this quick. information item 12, any correspondence, staff? 13 announcements anything? okay. i am going to adjourn. thank you for our presenters, public comment people for waiting for our technical difficulties. we ran over. i wish everyone a happy holiday. we hope to see you at the party on december 15th at the mayor's office on disability from 4:00 to 6:00 and or regularly scheduled meeting on januar january 19th, friday. happy holidays, good-bye.

>> being a pedestrian in san francisco is not easy for anybody. >> [inaudible] people push tables and chairs outside the sidewalk. >> i have to be careful not to walk the sidewalk. it is very hard. >> sometimes people get half way across the intersection. >> you have to be alert because there is always something coming up that you need to know about. >> i learned to listen to the traffic patterns. sometimes i notice the other

pedestrians, they are crossing, on occasion, i have decided i'm going to cross, too. i get to the middle of the intersection, and i find out that the light has changed. >> we need to be able to work and go from one place to the other and have public transportation. the world needs to be open. >> people on disability has the task of addressing all the disability. when we are talk about the sidewalks, ramps, we have very specific issues. for people blind and low vision, we have the issue of knowing where they are and when the cross. it can be hit or miss.

>> at hulk and grove, that sound the the automatic -- it helps people cross the street safely. >> now we have a successful pedestrian signal. >> i push the button, i get an audible message letting me know that i need to wait. when it is safe to cross, not only am i going to get an audible indicator, this button is going to vibrate. so it tells me it is safe. there is the driller sound and this trigger is vibrating. i am not relying on anything but the actual light change,

the light cycle built into it. >> it brings san francisco from one of the major cities in the u.s. to what is going to be the lead city in the country. >> city working on all sorts of things. we are trying to be new and innovative and go beyond the ada says and make life more successful for people.

>> disability rights movement, the city has the overall legal obligation to manage and maintain the accessibility and right of way. with regards to the curb ramps, bounded by a groove border, 12-inch wide border. for people with low vision to get the same information. the shape of the domes, flush transition between the bolt bottom of the ramp and gutter. >> we have a beveled transition on the change in level, tape on the surfaces, temporary asphalt to fill in level changes, flush transition to temporary wood

platform and ramp down into the street under the scaffoldinging. detectable ramps. they are all detectable. nothing down below or protruding that people are going to get snagged up on. smooth clean that nobody is going get caught up on. >> our no. 1 issue is what we see here, the uplifting and shreufting to concrete due too street tree roots. here is another problem we have with street trees. if i have i was a person blind, this would be an uncomfortable

way to find out. >> we don't want to create hazards. >> sometimes vendors put sidewalk cafes where people push the chairs too far out. >> sometimes it can be impassable. so much foot traffic that there is no room for a wheelchair or walker to go by. >> san francisco is a lively street life, it can be an issue with people with visual disabilities as well. they have these diverting barriers on other side of this tables and chairs area. if people can find thraeur way around it without getting

tangled up, it is still fully accessible. >> we don't want anything special. we want people to basically adhere to the regulations and laws as they are on the books now. people can also, just be cognizant if they have stuff on the street, they thaoed to have 48 inches so we can pass, think outside your own spectrum of yourself that there are other people you need to share the sidewalk with. we will all get along better. >> although san francisco is a hilly place for a whraoel chair user, we seem to be better at most. that doesn't mean we can't continue to improve upon

ourselves. >> the public has a clear are -- of travel. we can't be every to make sure that is the place. we have to rely on the place. call 311. give them your name. that goes into a data base. >> it is difficult, still, um to make the case that the disabled community isn't being represented. in some ways we are not. we have a long way to go. >> the city of san francisco is using the most innovative technology available. these devices allow people to remain out in their communities, doing things like shopping. it is great to be able to walk as a pedestrian in this city and cross streets safely.

>> we think over 50 thousand permanent residents in san francisco eligible for citizenship by lack information

and resources so really the project is not about citizenship but really academy our immigrant community. >> making sure they're a part of what we do in san francisco the san francisco pathway to citizenship initiative a unique part of just between the city and then our 5 local foundations and community safe organizations and it really is an effort to get as many of the legal permanent residents in the san francisco since 2013 we started reaching the san francisco bay area residents and 10 thousand people into through 22 working groups and actually completed 5 thousand applications for citizenship our cause the real low income to

moderate income resident in san francisco and the bayview sometimes the workshops are said attend by poem if san mateo and from sacking. >> we think over restraining order thousand legal permanent residents in san francisco that are eligible for citizenship but totally lack information and they don't have trained professionals culturally appropriate with an audience you're working with one time of providing services with pro bono lawyers and trained professionals to find out whether your eligible the first station and go through a purview list of questions to see if they have met the 56 year residents arrangement or they're a u.s. citizenship they once they get

through the screening they go to legal communication to see lawyers to check am i eligible to be a citizen we send them to station 3 that's when they sit down with experienced advertising to fill out the 4 hundred naturalization form and then to final review and at the end he helps them with the check out station and send them a packet to fill and wait a month to 6 weeks to be invited in for an oral examine and if they pass two or three a months maximum get sworn in and become a citizen every single working groups we have a learning how to vote i mean there are tons of community

resources we go for citizenship prep classes and have agencies it stays on site and this is filing out forms for people that are eligible so not just about your 22 page form but other community services and benefits there's an economic and safety public benefit if we nationalize all people to be a citizen with the network no objection over $3 million in income for those but more importantly the city saves money $86 million by reducing the benefit costs.

>> thank you. >> i've been here a loventh i already feel like an american citizen not felt it motorbike that needs to happen for good. >> one day - i pledge allegiance to the flag of the united states of america and to the republic for which it stands, for liberty and justice for all. >> you're welcome. >> (singing). >> (clapping.) >> introduce the san francisco field officer director ribbon

that will mirror the oath raise your hand and repeat the oath i hereby declare on oath repeating. >> citizens cry when they become citizenship to study this difficult examine and after two trials they come back i'm an american now we're proud of that purpose of evasion so help me god please help me welcome seven hundred and 50 americans. >> (speaking foreign language.) >> she wants to be part of the country and vote

so much puppy. >> you know excited and as i said it is a long process i think that needs to be finally recognized to be integrated that is basically, the type of that i see myself being part of. >> out of everybody on tv and the news he felt that is necessary to be part of community in that way i can do so many things but my voice wouldn't count as it counts now. >> it's everybody i hoped for a bunch of opportunities

demographics and as you can see yourself there's a good life for everyone. >> that's why. >> you have people from all the walks that life and they're standing in water 8 hours to be an american citizen and contribute to the city and that's really what makes this

worthwhile. >> ♪ ♪

>> the meeting will come to order. welcome to the november 8, 2017, regular meeting of the public safety neighborhood services committee. i'm hillary ronen, chair of the committee. to my right shortly we will be joined by vice chair supervisor sheehy and to my left is supervisor fewer. the clerk today is victor young and i would like to thank jessie larson and leo from sf.gov tv for staffing the meeting. i would like to apologize for the late started of this meeting. >> mr. clerk, do you have any