holder. >> welcome, sir. >> commissioners, members of the board. i'm peter louie, the respondent. i'd just like to point out a few things that i failed to do in my brief. this is the -- the notice of violation that i first received after the appellant's complaint, and it clearly states on the corrective action that a permit is not required and so that's the reason why a permit was not taken in the beginning. i would also like to show this picture. this is the appellant's property, his wall, right here. this is the retaining wall on

my property which held back the dirt, which he called the planter box, and there was a channel in between here which was filled with concrete, i believe, in 2010-2011 by his predecessor, who had the same leak that the appellant had last year. and i, unfortunately, allowed that neighbor to fill that channel with concrete. he claimed that that would stop his leak. and when inspector duffy came, the notice of violation was because we no longer had this air gap, so the original plan was to remove the concrete that had been poured by his

predecessor. obviously, the appellant did not like that course of action. he wanted me to try to fix his leak. we finally decided to go ahead and remove the planter box. i asked inspector duffy to come back again and discussed to him the plan, and he confirmed, again, that it was considered landscaping and a permit was not required. when we started the work, the appellant -- i called -- you know, after we removed the dirt, asked him to come and take a look so that he could see, you know, why his building was damaged. and i thought i had convinced him that it was a preexisting condition, and i allowed him to take a piece of the -- the concrete, which he is calling his party wall, and thinking

that he was going to use that to sue the -- the seller who sold him the property. but unfortunately, that was not his plan, and now, we're here. he's gotten money from his insurance company by telling them that i damaged his building, and all he wants now is to fix his wall, which is fine, except i would like to first clear my notice of violations which he started. and that's what i told him in the mediation on monday. let me clear my work first. let me clear my notice of violation. it will be very quick, and he can fix his wall. if you have any other questions -- oh, let me show you another. >> overhead, please, thank you. >> a lot of the damage you can see here, that's dry rot, and that's exactly what the director -- the director's here told him.

we had, i believe, last month, that he had no siding on his building. actually, and his foundation is below grade, and that is the reason why he had the leak problem, so -- >> okay. thank you. >> thank you. >> okay. we can hear from the departments. inspector duffy. >> laplease enlighten us, inspector duffy. >> joe duffy, dba. it's always a pity when something like this has to come before you. it's not the proper forum, in my opinion. people should be working this out. i went out there yesterday to see what was going on. i read the brief, and i was confused, as well, but as soon as i arrived there, i could see we have a bad situation. and obviously, the gentleman who's the appellant filed the

complaint on 30th '15. i don't know why someone did not go to someone and say hey, i've got an issue with water coming into my building. can we sort something out here, flashing, let's do some investigative work here and fix it. that obviously didn't happen, and it broke down. so now, we're left with a situation -- if i could have the overhead. the permit itself, but i still think they need another permit, to comply with the notice of violation that donald did you have owe wrote, it still includes violation of a planter box. maybe if you could move it up. so this is the permit holder's property here. this is the front bay. you can see here where the retaining wall comes out at an angle way. i believe it originally ran right along the wall here of

the neighbor's property. i don't have photographs of that, but according to inspector duffy, that's what happened. the permit holder has relocated the wall, but what's really bad is that this is totally exposed to the weather on this gentleman's property, and for this permit holder not to allow even an emergency something to be done, like, some plastic, some building paper, something to stop this water getting in there is egregious in my opinion. you have to, at some point, realize that the damage that's been done to this building with this being exposed. so as soon as i got there, i issued a violation to 3019. when a building inspector sees this, we've got exposed framing, all sorts of issues that could come from this mold. i don't know -- there's people

coming in the building, but what we're asking is that this immediately gets sealed up, and then, they need to work on something where the gentleman can go in and fix the siding. it's nothing for a matter on peal. i'm happy to stand in and help get this resolved. it's one of these situations where we see it probably more than we need to. >> you've got two sets of gloves? >> yeah. i know. they need to figure this out. but the other thing that happened then, as well, is for some reason, then, the appellant filed a new complaint with housing inspection services as recently as august, and they ended up housing a housing inspector to go out, in addition to the earlier notice of violation, we now have another notice of violation and -- to mr. louie. and an inspector mar went out there from housing. they don't normally get involved in this, which i'm not

sure what happened, but he ended writing him up for the new retaining wall that's here. now, inspector duffy said there's something in our code is this. the other issue i have with the photograph is mr. louie's concrete now seems to be touching his own wall, and that's going to cause his siding to rot, as well, so he probably needs to get some advice on how to flash properly. he probably needs a permit for this work because it's definitely -- something that needs to be monitored, so i hope i'm making sense here, but this is definitely a dispute between two property owners that needs to get resolved asap. as early as tomorrow morning, there needs to be building paper on that wall. now, we can't force people to go onto properties, nor can you, i believe, but i've seen

this happen several times. it happened in sterling heights, where people had to get a permit to go onto the property, but this is a situation that needs to be addressed asap. no matter what happens here tonight with the permit, the permit here is fine. it's just something to create clearance away from that, which is what it does. >> okay. and mr. -- >> no, go ahead. >> we've heard testimony from boyd both sides, and the appellant brought in a piece of something, but the description was -- and to my experience, it's normally buildingeen a bu a space, and a building. and the permit holder has indicated that the reason this water intrusion happened is because this foundation is below grade. while you were there, did you see any -- any signs of that there? >> no, i didn't. i wasn't able to go onto the

property. i just -- these photographs that i took were from the street, and he's obviously got a lot of chairs and sofa and -- piled up there. i'm not sure what that's about, but he's got a lot of stuff in the front yard. in my experience -- we goent get in the blame game when we go out there, we just write up what we see. but you can see there's a line there -- probably the concrete wall ran along. whether it was below grade or above grade, there was a condition where water was able to get down there. he said he allowed someone onto the property -- >> a prior owner. >> a previous owner. i don't understand what that was about. the proper way to do that would be to flash the siding -- >> these have nothing to do with the permit. >> exactly. >> these are issues that need to be resolved. they're here tonight to air out their dirty laundry at the board of appeals. >> so i'm not going to touch

that. why is the housing inspector looking and writing up a retaining wall outside of the units? >> good question. i haven't got to the bottom of it. >> what does that have to do with habitablity? i think you should bring that back to your department. >> i will, indeed. thank you. >> thank you. >> just to clarify, as far as you're concerned, inspector duffy, there's no issues with the permit that is under appeal? >> not really. there's a drawing with it there. it just shows this clearance between the wall and the -- his -- the two properties, basically, and that's what you have now. unfortunately, the next step is to fix the siding, the open wall that's just sitting there for seven months, i think we heard, and we're coming into rainy season. that's going to be a mess if it's not fixed. at least some emergency repair take place, and i would encourage the property owner to let them in there to do at least a couple of hours' work

to stop that. >> thank you. >> thank you. >> thank you. is there any public comment on this item? >> you're the own public here, so we figured it would be you. welcome. good evening. >> well, thank you. my name is stephanie mosson. i live at 3819. i'm here to speak about the hole. it -- when our neighbors redid their kind of patio area, dug into the side of our building, which has been exposed for months. we have had rat and mice problems. they're running through the walls. they have kept me up at night. with winter coming, i'm very afraid with other animals that could get in. it's a very large hole. it is larger than me, so i am here just not knowing

necessarily both sides and what's happening, but just as a concerned renter, that we need this fixed asap. >> thank you. how long -- are you finished? i'm sorry. >> oh, no, i'm finished. >> how long have you lived at the property? >> three years. >> okay. so you weren't aware of the previous work that was done? okay. >> i was not aware of the previous work. >> and wihen -- has the water intrusion been there the whole three years? >> there has been. i think it comes from various sources. i was not aware that it was coming from our neighbor's side. >> okay, and is it going directly into your unit? does it affect your unit directly, directly besides the rodents? okay. >> i only really see it in the entranceway of our apartment complex. >> okay. thank you very much. >> all right. thank you. >> okay. is there any other public comment on this item? okay. seeing none, then, we will have rebuttal from the appellant.

mr. chin, mr. do, anything further? >> the patio is raised billion about fobillion -- about four or five steps, and if these patios were next to each other, they would be on even ground. so you can see there are a number of steps going up to the patio area. to the right of that is the planter and the chunk of concrete that mr. do is holding was -- was his wall, of which mr. louie took out, and now, he won't let him fix the wall. i understand the position of the board, this is not an issue of permit. however, it is something that mr. louie just won't do anything until his permit gets cleared, and wet 'd appreciate

the emergency content of this issue allow mr. do access just to this patio, and that's all it is, and so he can fix his property. >> yeah. i guess if anything, my ask would be as a condition of the permit to -- to sit there and actually -- the city can get permits in the first place, the condition of this permit would be to kind of sit there and say, you know, just allow him access to do this emergency fix, and then -- and then, we can go on our merry way, and my tenants don't have to worry about rats come into the building. i don't have to worry about my building being exposed, and yeah, that's all i'm asking. >> thank you. are you done? >> we're done. >> so just as -- as a note, mr. do, this board cannot authorize

anyone to enter somebody's property, and unfortunately, as the inspector has noted, this is a neighbor situation, and you and your neighbor need to -- i mean, we can ask him tonight to -- to try and let you do some emergency at least cover-up, but that's really up to your neighbor. we don't have the power to enforce that someone comes and works on his property. so hopefully, you guys are going to be able to settle this out. >> we've gone a five hours community mediation, and they've asked us to come back. >> hopefully, you'll figure something out. >> right, and i think the recommendation, based upon the building department, that emergency exists that -- mr. louie has already agreed, he clears his permits, he's going to let us fix it.

>> okay. perfect. thank you. >> mr. louie, you have rebuttal. >> i'm so glad i didn't miss this. welcome back. >> i just want to clarify president honda's question about the below grade. it's no longer below grade because we have removed the dirt, but if you manual the dirt still being there, it used to be below grade, and that was the reason for the leakage problems. what else? at the mediation on monday, they insisted that i let him go fix his thing first before letting me clear my notice of violations, and i told him i could not do that, and the ree reason, i mentioned in my brief. i have his insurance company coming after me for $20,000, and i want them to come back and do a proper inspection. they didn't do that. they looked at it from the outside, so i need them to come back in and reinspect it before he covers up the evidence. thank you. >> okay.

thank you. >> mr. duffy, anything further? >> sorry, president honda. i know you're in a rush away, but i know if the gentleman -- >> i'm missing dinner, but it's okay. >> i know the gentleman wanted to let them in because he has his own violations, but if he would let him in to put some building paper onto fix the current problem, i would ask that. >> mr. duffy, we would ask the same thing. >> i know. i just want to say that on record. that's all. >> so can the permit holder come up? i'm sorry. that was a question we should have asked the last time. i apologize. >> actually, today, i talked to them and made that proposal. i said i'll let you come in and do some emergency stuff, and -- but they -- they didn't -- they didn't -- they didn't accept that. i did offer them today.

>> so that is on the table. you would allow them to at least put building paper, not to do permanent work, but temporary work. >> that's right. i offered that today, but they still insist to fix their work. >> council, the matter's submitted. >> counsel or mr. duffy? >> db a has issued a temporary violation to make that happen within 24 hours, so that'll happen. >> that's a different way of dealing with it. i'm going to move that we deny the appeal on the basis that the permit was properly issued. >> okay. on the motion, then, from the vice president to deny this appeal on the basis that the permit was properly issued, commission commissioner -- [ roll call. ] >> and before we adjourn, i

just want to make the parties just want to make the parties understand - working for the city and county of san francisco will immerse you in a vibrant and dynamic city that's on the forefront of economic growth, the arts, and social change. our city has always been on the edge of progress and innovation.

after all, we're at the meeting of land and sea. - our city is famous for its iconic scenery, historic designs, and world-class style. it's the birthplace of blue jeans, and where "the rock" holds court over the largest natural harbor on the west coast. - our 28,000 city and county employees play an important role in making san francisco what it is today. - we provide residents and visitors with a wide array of services, such as improving city streets and parks, keeping communities safe, and driving buses and cable cars. - our employees enjoy competitive salaries, as well as generous benefits programs. but most importantly, working for the city and county of san francisco gives employees an opportunity to contribute their ideas, energy, and commitment to shape the city's future. - thank you for considering a career with the city and county of san francisco.

>> happy holidays. >> happy holidays. >> all right. i'm glad to be here with our supervisors, council district merchants, community mbz, but of course, we're here to thank local 798, our fire department. what a -- what a challenging

year that we've had. and i know our hearts always go out to the people who will put themselves in danger in order to save others. time and time again, our firefighters, whether it's fires up north or around the bay area, they jumped to it and saved a lot of people's lives and property. but they give joy and can do that more than other people that we know that may not have that opportunity. this toy program is something that we all take great pride in, because it represents so much of our valve -- values of giving back and making care of children in our city so they can have a similar experience when the holidays come. not everyone gets that same experience, but our firefighters and our union know how to do it.

on that christmas day, they will make that extra effort as well to visit the families that didn't even have something that arrived for them. that's a special treat. it is something that i value so much, that represents a city that keeps our city really strong. so, tommy, do you, to the union, to all of the members, to the fire department, congratulations on the toy program, reverberating a wonderful place, for the collection, and for its distribution and also to say thank you to each and every one of the members for the over-the-top contributions to the families of the city. happy holidays to you. [applause] >> thank you. appreciate it. good evening. i would like to welcome you to our johnny v. toy haul, named

after a firefighter. johnny v. left us years ago in a tragic accident, but he's never been forgotten and we're offered to name this after him. thanks to generous contributions, we're standing in a beautiful, beautiful toy hall. it will allow us to better serve the program. our toy program is the city's largest and nation's oldest. it started in 1949, with firefighters fixing up old bikes. and it has grown to serving 40,000 children and delivering over 200,000 toys every year. [applause] this effort doesn't stop and start at christmas. it's a year-round effort. after the napa and sonoma fires,

we sent toys up there immediately, to try to put some normalization into the children's lives. in the next few days, we're sending toys down to ventura county. we send toys to pediatric aids wards, cancer clinics, anywhere where there's a child in need. there is is done through the generosity of our donors and san franciscans that put toys in the red barrels that you see, in firehouses and lobbies and for me the holiday season kicks off when i'm dreaming home, frustrated, overworked, and i see firefighters carrying toys out of a building and it reminds us of what the holiday spirit is all about. what the holiday season means. how you can't forget people and you need to make sure that even in this rising economy that we don't leave the poorest behind. i want to thank our special partners that have made this possible. first and foremost, we have the academy of art, who let us sleep

on our couch for five or six years now and deliver toys from their warehouse. at&t, air bnb, ron calloway, san francisco giants, barberie coast, alex turk and ground floor public affairs. and our elected family as well. mayor ed lee, mark farrell, fiona ma, malia cohen, district supervisor, who will speak right now because she's giving me the look. ladies and gentlemen, malia cohen. [applause] >> thank you. i want to recognize councillor

safai and jeff sheehy. local 78 has been incredible, whether they're fighting fires or collecting toys or making chili, they know how to have a good time. i want to recognize the board members that are here. i think we have jill running around. and we have sally running the program. and i want to give a shoutout to clinton park also, and if there is any other staff persons that i missed, i apologize. it's just wonderful. thank you for giving us a reason to come out here to district 10. thank you for giving us a reason to bring a gift and to remind you, this is not the only opportunity. when you see a red barrel across the city, please, please donate a present. and also want to remind you to come on down to city hall because we'll have kris kringle in the house, as we do annual i

will giving out toys and taking pictures. again, i want to welcome you into our house in district 10 and let's let the holiday season begin. thank you. [applause] >> now before our next speaker, i want to give a special thanks to mark leno who has set up this fundraising committee. and also a very, very special thanks to jill peeler and sale gizasa and sally jacobs, our volunteers that make this happen. they ruin their entire christmas season up to and including christmas morning, where they're still giving out toys. a special thanks for making this happen every year. and our next speaker will be supervisor jeff sheehy. >> thank you, tom. it's so great to be here with local 798. tremendous work you do keeping

us safe. oldest fire department in the country. and this toy program is so amazing that you are able to do it year-round and help kids that lost everything due to fire. i know it's been really hard up north. my mother-in-law lives up there. we had her for a while, which was interesting, when she evacuated. it was fun. thank you to the donors making this possible. it's a great list of folks and your leadership on this, it's fantastic. and happy holidays to everybody. this is really beautiful. and one of the great things that i was proud to do with my colleagues was get support for this building in last year's budget round. and so i was very proud of that. it may have been the best thing that we did. but thank you, everyone, and happy holidays. [applause] >> all right, thank you, supervisor. and our next speaker and co-chair will be mark leno.

thank you, senator. [applause] >> thank you, tom. i think we all knew tom as santa claus is a san francisco firefighter. don't you know when you are in san francisco when you are in a union hall and there are chandeliers. think of that, where else, but in our san francisco. it's been a great honor to co-chair this evening with our dear friend halah. thank you. and if you have never been on the receiving end of a phone call with a request from halah, you want to say yes. and i have to say, no one works it like halah does. and that's why she's so in demand and so accomplished. so we all love this program so much for all the reasons stated. tom mentioned over 40,000

disadvantaged children will have a smile on their face as a result of 200,000 plus toys that will be distributed. and the involvement it takes, the money it takes, is not insignificant. let me add my thanks to our corporate sponsors, foundational sponsors, individual sponsors. there are a couple of things in life that we can count on. number one, that the san francisco fire fighters will be there in our hour of need. and that every season around this time, their hand will be in our pocket trying to raise money for toys for kids in need. and i think, tom, there is no doubt why we're here. we want to be supportive of you and our supervisors, president reed, thank you for your leadership. i was going to introduce the

mayor, but i don't think i have to do that anymore. i hand it back to you to please help me welcome our president of the board of supervisors, london breed. >> thank you for supporting this program. when i was a kid in san francisco, my grandmother to take me shopping to buy school clothes or whatever else. we went at woolworth's, k-mart, things like that. and i would leave her and i would run to the toy section. and i would have a fit. oftentimes, i was never able to leave wal-mart -- not wal-mart, but k-mart or woolworth's with a toy in my hand. i thought my grandmother was being mean, but the fact of the matter is, we couldn't afford to buy toys. she could barely afford to get us the clothes on our backs, which she oftentimes would put on layaway.

and how fortunate that i had station 5 right down the street from my house and i knew no matter what i didn't get throughout the year that in december we would line up outside that door and get handed a bag of toys. [applause] what it does to put smiles on kids' faces, when you hear the gunshots and craziness and everything around you, the time that you can pick up the toys, there is nothing else that matters at that time. no matter if i'm supervisor or anything else in this city, it's a program near and dear to my heart, that it made a difference in my life. it took care of kids in my community and they're consistently there every december, delivering the toys,

delivering the bikes, delivering the smiles, delivering the love. and so i want to thank all of the sponsors and all of the people that are here to support this amazing program. we couldn't do it without you. just this past monday we held an ethnic doll and book drive thanks to jill, over there with her mouth full. jill and i worked together. they would donate to african-american art complex. but we did have a number of the challenges, with kids being african-american, we couldn't get a lot of african-american dolls. having a doll that looks like you, makes a difference. this toy program this launched this ethnic doll and book drive that they do every single year

to recognize that here in the city and county of san francisco we come in all shapes and sizes, colors, races, everything that you can think of. and so all kids deserve an opportunity to smile during christmas with a toy, but more importantly, to get something that is going to make a difference and remind them that they are beautiful, that they are loved, and they are special. again, thank you to each and every one of you for all the work that you continue to do. thank you, tom o'connor, jill, sally, halah, and senator mark leno for the work that he did to make this happen. this is amazing, a great turnout. let's keep the checks coming in. let's keep the volunteers getting toys out to the kids in the community. have a wonderful evening, everybody. [applause] >> thank you, supervisor. our last speaker will be supervisor mark farrell. san francisco has been very good

to the san francisco firefighters. you treat us well, come ppensats well and our toy program is giving back to the program. and every once in a while, that thank you boomerangs and this year, supervisor mark farrell secured a $250,000 grant. and for that, we're immensely thankful. it helped us to put the finishes on the chandeliers that state senator marck leno loves so muc. but without the leadership of this next supervisor, we couldn't have done it. welcome supervisor mark farrell. [applause] >> i get to be the closer tonight. i don't think it's because i secured the grant. i think it's because i'm the only one in this room wearing green this evening. i see a lot of red out there. [laughter] i will be quick because i'm at the end here. a few things. first of all, to hala and the

senator, thank you for co-chairing this event. you deserve a ton of credit. my colleagues on the board, i mentioned this the other week. one of the best things that i've done as a parent since being at the board of supervisors, my wife and i take our three children down to station 1 and we go out and we rise with the officers, with the firefighters, into the tenderloin and other areas and hand out toys. as you think about being a parent, the best thing you can do is teach them that it's better to give than receive. you are doing exactly that. whether you financially contribute, whether you are out there giving the toys out yourselves, this is what it's all about. this is the spirit of san francisco. i'm so proud to be a supporter here. i will always be a supporter, as i know everybody in this room will. it's a personal thing. as london mentioned, so personal

to so many in so many ways. as we enter this holiday season, that we never forget those we're trying to serve. i want to say on behalf of myself, my family, thank you for all that you do and thank you to 798 and to the firefighters in this room. thank you for what you do for us every single day in san francisco. thanks, everyone. [applause] >> thank you, supervisors and all guests. 5 -- i want to thank you all to johnny v toy hall and thank you to sf realtors. welcome and give generously. [mu]

>> san francisco city clinic provides a broad range of sexual health services from stephanie tran medical director at san francisco city clinic. we are here to provide easy access to conference of low-cost culturally sensitive sexual health services and to everyone who walks through our door. so we providestd checkups, diagnosis and treatment. we also provide hiv screening we provide hiv

treatment for people living with hiv and are uninsured and then we hope them health benefits and rage into conference of primary care. we also provide both pre-nd post exposure prophylactics for hiv prevention we also provide a range of women's reproductive health services including contraception, emergency contraception. sometimes known as plan b. pap smears and [inaudible]. we are was entirely [inaudible]people will come as soon as were open even a little before opening. weight buries a lip it could be the first person here at your in and out within a few minutes. there are some days we do have a pretty considerable weight. in general, people can just walk right in and register with her front desk seen that day. >> my name is yvonne piper on the nurse practitioner here at sf city clinic. he was the first time i came to city clinic was a little intimidated. the first time i got treated for [inaudible]. i

walked up to the redline and was greeted with a warm welcome i'm chad redden and anna client of city clinic >> even has had an std clinic since all the way back to 1911. at that time, the clinic was founded to provide std diagnosis treatment for sex workers. there's been a big increase in std rates after the earthquake and the fire a lot of people were homeless and there were more sex work and were homeless sex workers. there were some public health experts who are pretty progressive for their time thought that by providing std diagnosis and treatmentsex workers that we might be able to get a handle on std rates in san francisco. >> when you're at the clinic you're going to wait with whoever else is able to register at the front desk first. after you register your seat in the waiting room and wait to be seen. after you are called you come to the back and meet with a healthcare provider can we determine what kind of testing to do, what samples to collect what medication somebody might need. plus

prophylactics is an hiv prevention method highly effective it involves folks taking a daily pill to prevent hiv. recommended both by the cdc, center for disease control and prevention, as well as fight sf dph, two individuals clients were elevated risk for hiv. >> i actually was in the project here when i first started here it was in trials. i'm currently on prep. i do prep through city clinic. you know i get my tests read here regularly and i highly recommend prep >> a lot of patients inclined to think that there's no way they could afford to pay for prep. we really encourage people to come in and talk to one of our prep navigators. we find that we can help almost everyone find a way to access prep so it's affordable for them. >> if you times we do have opponents would be on thursday

morning. we have two different clinics going on at that time. when is women's health services. people can make an appointment either by calling them a dropping in or emailing us for that. we also have an hiv care clinic that happens on that morning as well also by appointment only. he was city clinic has been like home to me. i been coming here since 2011. my name iskim troy, client of city clinic. when i first learned i was hiv positive i do not know what it was. i felt my life would be just ending there but all the support they gave me and all the information i need to know was very helpful. so i [inaudible] hiv care with their health >> about a quarter of our patients are women. the rest, 75% are men and about half of the men who come here are gay men or other men who have sex

with men. a small percent about 1% of our clients, identify as transgender. >> we ask at the front for $25 fee for services but we don't turn anyone away for funds. we also work with outside it's going out so any amount people can pay we will be happy to accept. >> i get casted for a pap smear and i also informed the contraceptive method. accessibility to the clinic was very easy. you can just walk in and talk to a registration staff. i feel i'm taken care of and i'm been supportive. >> all the information were collecting here is kept confidential. so this means we can't release your information without your explicit permission get a lot of folks are concerned especially come to a sexual health clinic unless you have signed a document that told us exactly who can receive your information, we can give it to anybody outside of our clinic. >> trance men and women face

really significant levels of discrimination and stigma in their daily lives. and in healthcare. hiv and std rates in san francisco are particularly and strikingly high were trans women. so we really try to make city clinic a place that strands-friendly trance competent and trans-welcoming >> everyone from the front desk to behind our amazement there are completely knowledgeable. they are friendly good for me being a sex worker, i've gone through a lot of difficult different different medical practice and sometimes they weren't competent and were not friendly good they kind of made me feel like they slapped me on the hands but living the sex life that i do. i have been coming here for seven years. when i come here i know they my services are going to be met. to be confidential but i don't have to worry about anyone looking at me or making me feel less >> a visit with a clinician come take anywhere from 10

minutes if you have a straightforward concern, to over an hour if something goes on that needs a little bit more help. we have some testing with you on site. so all of our samples we collect here. including blood draws. we sent to the lab from here so people will need to go elsewhere to get their specimens collect. then we have a few test we do run on site. so those would be pregnancy test, hiv rapid test, and hepatitis b rapid test. people get those results the same day of their visit. >> i think it's important for transgender, gender neutral people to understand this is the most confidence, the most comfortable and the most knowledgeable place that you can come to. >> on-site we have condoms as well as depo-provera which is also known as [inaudible] shot. we can prescribe other forms of contraception. pills, a patch and rain. we provide pap smears to women who are uninsured in san francisco residents or, to

women who are enrolled in a state-funded program called family pack. pap smears are the recommendation-recommended screening test for monitoring for early signs of cervical cancer. we do have a fair amount of our own stuff the day of his we can try to get answers for folks while they are here. whenever we have that as an option we like to do that obviously to get some diagnosed and treated on the same day as we can. >> in terms of how many people were able to see in a day, we say roughly 100 people.if people are very brief and straightforward visits, we can sternly see 100, maybe a little more. we might be understaffed that they would have a little complicated visits we might not see as many folks. so if we reach our target number of 100 patients early in the day we may close our doors early for droppings. to my best advice to be senior is get here early.we do have a website but it's sf city clinic.working there's a

wealth of information on the website but our hours and our location. as well as a kind of kind of information about stds, hiv,there's a lot of information for providers on our list as well. >> patients are always welcome to call the clinic for there's a lot of information for providers on our list as well. >> patients are always welcome to call the clinic for 15, 40 75500. the phones answered during hours for clients to questions. >> >> >> all right, good afternoon, what a beautiful day it is in our city and every year around this time, we see more visitors who are coming to san francisco

to shop. we are a destination shopping place for people and while everyone is shopping we want to make sure that you have a really great and enjoyable experience so today we'll talk go all the additional resources and things the city is doing to make sure that experience is the greatest one can you have and do your shopping for your family and all the people you shop for and just last week, we actually had the lighting ceremony for the snow flakes and as we go in to the holiday seasons, there's several more events that will be taking place and most importantly, is to make sure while you are down here that you feel safe and that you really enjoy what you are down here for and so at public works department, we are going to be adding a lot more addition al resources here downtown especially from the

hours from 11:00 to 9:00 you will see more street cleaners around here to make sure that you know when you walk around everybody is clean and your trash cannes are clean and we'll add some additional steam cleaning and night crews will be here making sure that the city is presentable for the next morning and so we're going to do everything we can to make sure the downtown area is nice and presentable and you will hear from our police chief he is going to talk a little bit about safety and the man who heads this and the man who started this program 17 years ago when we started with nordstrom there was a small group started this during the holidays is no one other than our mayor ed lee, please welcome here. [applause] thank you, muhammad, mr. clean. you know the theme of course every year in association with our union square association our chamber of commerce were here today is that we want people to experience safe and clean

holidays and so yes, we'll invite and union square attracts millions of visitors every year and they're not going to ever get less because this is just a center piece for our city and so we expect hundreds of thousands of people to be here over the next four weeks and it adds over $6 million just in the next four weeks to our economy and it works because our police department is very alert and of course they're going to give a lot of hints out but people just have to be smart when they're bringing their families and their friends in from town down here just be alert and listen to every piece of advice that the chief, his commanders, his captains and staff because they're walking this beat along with all of our wonderful, beautiful, red embassadors that are behind us. [applause] and they're a delight to have and they've been growing over the years to accommodate all