tv Government Access Programming SFGTV January 19, 2018 10:00am-10:32am PST
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expeditiously, given the time, is just provide a little bit of an overview, a glimpse into some of the highlights from the annual report, and we'll be doing it from the perspective of the framework of the strategic plan and consistent with how we've reviewed things at the policy and governance committee, and also tee up as we go into discussions of the strategic plans. we've got some slides to go through. streets for all is the title or theme of the annual report, which i guess you can see on-line. of course it has some of the general information, which i trust you all are familiar with. if not, you all are probably in the wrong seats. so just -- i'll just walk-through the four goals and then the financials. so starting with goal one, some
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highlights. i spoke about this to some extent before, but a lot of progress made on vision zero, including some specific projects, like the work in golden gate park, which is part of the mayor's -- executive mayor lee's executive directive, as well as a number of protects bike lanes below. that's the image i made reference to in my director's report, a very powerful and compelling outreach effort in order to really make tangible what we're talking about when we're talking about vision zero. safety on muni remains a top priority, as well. and within goal one, there are a number of things, and i think john made reference to some of the technology improvements that have safety elements, we heard and by general public total about the el taraval,
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[ please stand by ]. >> you already got the preview of this from john, not just the buses, but of course the new light rail vehicles, and he informed me as we were sitting here today that we could have the next one going in service as early as next week. that's exciting. you know all about the benefits of these new vehicles, and you heard about the amazing reliablity difference that we're already seeing on the rubber tire vehicles that we expect to see on the rail vehicles, as well.
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[ please stand by ]. >> some of the strategies, again, the congestion and the streets works against us, given that the majority of the system operates in mixed traffic in san francisco. the -- probably the seminole indicator of the strategic plan is mode shift, and i think we'll want to talk about this next week in terms of what our next goals should be. we met and exceeded the 50% goal that we set in 2012, but we also know we have a larger goal of citywide 80% by 2030, so this means we need to start
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seeing this rise even faster than it's been over recent years; that the probably least interesting or understandable metric in here is one that will be changing, but suffice to say that the bar's moving up is a good thing. so goal three is about improving the quality of life in san francisco. we are named by apta social security the top measure of sustainablity. it goes up through gold, and so platinum is way up at the top. there's very few agencies in the country that have achieved this standard. it's based on some rigorous criteria. it's everything from the condition of the fleet so how we're managing our resources internally, so it's a high honor and a recognition of the good work that we do, not just
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within our agency but with our partner agency such as sf environment and sf planning. a number of things. we did bring the climate action strategy to you last year. did see a redux in oction in o emissions, and the mode shift goal helps in this regard, too. a number of innovations in terms of the broader way that people have gotten around, some of which have been some of the more controversial items that have gotten to the board. but i would say that we're leaders across the country for city transportation departments in some of these things such as the on-street car share program, the principles we've established for emerging mobility. many of them being put to the test with things such as
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autonomous vehicles and really getting the long-term planning that we need for transportation in san francisco underway under the connect sf initiative. again, related to the equity conversation we had with fees, making sure that muni is and remains affordable, still pretty ground breaking and far and away more than just about anyone is doing, our municipally program, but we, together with b.a.r.t. and san francisco state launched the gator pass, which means that every san francisco state student, on their student i.d., is also a clipper card, and so they get access to b.a.r.t. and muni through fees that are paid by the entire student body, so it's a huge inducement for san francisco state students to get
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to and from school on public transit. so this is that big drop, as we've updated our vehicles and changed our fuel type. there's not a whole lot more that we can do here, other than the -- as ultimately getting to a fully zero emission fleet. there was a comment that john made about ridership on the rapids. it's significantly up. and overall, we're largely flat -- and we do publish this information, and it's on our website, just to the previous comment. we're seeing the biggest increases where we have the most service. we are seeing some dropoffs as many other agencies, but most agencies are seeing system-wide drop offs, but you can see we're not. we're holding rather level.
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we continue to work on capital project delivery. basically, we have, as you know, a very large capital budget, and doing these things timely, and we're staying within our budget, given a lot of external circumstances, is getting more difficult, but we've been putting a lot of internal focus on our business processes and systems and outreach up front so that we can keep this moving in the right direction. cost, this is one we're looking at different ways to measure -- we invested a lot a number of years ago, which is why this cost went up, when we added lots of money into the budget for enhanced main nantenance. it has come down a little bit. it's frankly not what we're focusing on. we're focusing on providing
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adequately in the service, but it's nice to see the number coming down a little bit. and continuing to chip away at our structural deficit. it looks like there will likely not be a measure on this ballot for june for transportation because there was one introduced seeking the same funding source, but there will likely be the regional bridge toll measure on in june, and still the possibility for a measure later this year for local transit to continue to try to address that gap, but the mayor's 2045 budget and transportation task force will be coming out with their report soon, and it will help reduce the structural deficit. and finally goal four, which is about our employees. so a number of things that we've done, some of which you've seen, the uniforms, continuing to work on rest room
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facilities and hiring to make sure that we're adequately staffed. a lot that we're doing in the realm of communications. you've probably seen our field sites, big monitors to share information about the agency with the front line employees, who aren't necessarily sitting in front of a computer all day long as office staff may be. focusing a lot on wellness. a lot of demonstrated and well researched benefits of a robust wellness program, and i think ours is one of the strongest in the city. it's a model for a lot of the city programs who work closely with the city program, but want to make sure that our folks are healthy so that they are healthy when they come to work, and they can be healthy when they leave work, as well. also focusing on the diversity of our staff to make sure that the people that are working in the agency are reflective of the people that we serve.
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so in terms of the employee rating that was referenced to it in the last presentation, it's been -- generally, the overall rating has been holding fairly flat, which is not what we want. i think we'd like to see it improved. we're at a 3.4, whereas a 2.5 would be neutral. we still have a number of employees that report dissatisfaction with their job, and that's not conducive to improving the agency, so we've kind of redoubled our efforts there, so you'll hear more about that next week. this data may not be fully accurate. it represents what gets entered into a system that's used for tracking, but still not where we need to be in terms of what everybody is clear of what they need to do in terms of the fiscal year, and how they did
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relative to that expectation of the end of the year, so it's a work in progress. this is a metric of external stakeholders, not just muni customers. that shows a decent amount that are somewhat or very satisfied with the sfmta overall, but a pretty sizeable amount that are not. and this also, as well as other talk of things, other valid initiatives suggest that we definitely have some work to do in this regard, and you'll hear more about that, as well, particularly some of the work that we've been doing in the outreach and engagement in your direction that we hope will help turn these. i won't go through the budget slides, but the report does show the budget, which has been steadily growing a little bit faster than inflation. on the revenue side, continuing to grow, as well, though you'll see that the muni fairs have
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not been growing as much. they're becoming a smaller percentage of our overall operating budget, where the general fund support is becoming a larger one, which is great that we've had that support but does create some risk, particularly with the potential of any kind of economic correction or downturn. the capital budget will take you in detail. this is a snapshot of what it looked like in the last five years cip. and then, we do have in the report a view of -- and list of a number of the capital projects that were completed in the fiscal year. so there's a lot -- that was mostly looking back. there's obviously a lot looking forward. a number of these major capital projects, for example, are well underway, and we'll be moving towards completion, so a lot of changes still to come on the streets of san francisco. and i think a strong fiscal 17
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lays the foundation for continued acceleration towards getting these projects done and getting the rest of the work of the agency done in the next fiscal year. so that -- that was maybe not as quick as it should have been, but a quick overview of the report. i do commend it to your reading, and would be happy to answer any questions or accept any feedback. >> yeah, thank you for this report. i have kind of a couple questions. i know the issue with traffic and collisions is very frustrating, and i wonder if we see a correlation when traffic congestion increases, that we have in the boom periods or if they might be correlations -- i know we've been hiring a lot of new drivers, and new drivers are sometimes a lot less experiences to look out for things that more experiences drivers are. do we know that the correlation might be? >> so i don't know how far back we've looked in terms of our
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collision rate and congestion in the city. that would be something we could look at to the extent we have good data for both. i think certainly talking to operators and other safety professionals, we're definitely just seeing so much more competition for space, we're seeing frustration of driver's, that the great majority of our collisions are very minor. they are mirrors getting hit, which seems to suggest it's people rushing, people getting squeezed into tight and unyielding rights of way. in terms of the hiring of operators, that's something that we've looked at a lot, and it's interesting. we do see there's a little more on the newer folks as they get used to maneuvering these large vehicles around the city. but then when we've looked at this before, we've seen another rise for folks -- i don't know if it was five to ten years or ten -- ten-plus years out, so
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it's not just -- not just the new folks, but some of the folks who have been there for a while, you think maybe get comfortable or complaceant, and do need some refresher training, but there do seem to be trends related to tenure and training, and we are doing things to address them. >> the other thing you mentioned is employee satisfaction. do we see more satisfaction in the more established employees or -- >> so i don't know the answer to that. we've looked at it versus front line ad station versus managers. i don't know offhand in our employee survey, and the
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numeric gurus are not here. it's front line employees that have the lowest satisfaction. the managers and some of the office staff and skilled craft workers, surprisingly, perhaps are at the higher end of customer satisfaction -- surprising just because their work is more maybe akin to the front line, but maybe one major difference is they don't have public facing jobs. so the public facing folks that are out there on the streets are -- have much lower job satisfaction. >> don't quote me, but maybe we can look at some more things to do. people are more challenging to deal with in the world in general, so any sorts of interventions that we can do to help people deal with, or anything, but yeah, it's interesting. thank you. >> to echo you, director reiskin, it's fabulous reading.
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everything we've achieved and what we need to do is in that report. if you haven't had a chance to dig into it, directors, before our workshop, it will be a good way to remind yourself of what we do. directors, any comments or questions? director reiskin, it's taken the annual report to a whole new level. it's very approachable, so it's going to be encouraging that somebody who has a question, i'm going to direct them to the website to read. all right. and i think -- >> clerk: madam chair, there was a member of the public who had expressed an interest. i don't know if lynn lohama is still here. >> she left. >> clerk: okay. any other public comment on this matter? okay. moving on, directors it would be appropriate for a motion to
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van ness avenue is a major connecter between potrero hill and mission on the south side of san francisco correcting connecting us to the marina and state highway in the financial with the western edition neighborhood it is mostly residential a lot of the geography of van ness the rain that is wide it was uses is a firebreak in the 1906 san francisco earthquake a lot of building occasion that helped of hoped to stop the fire from jumping van ness had a light rail or sprash separating and along geary 0 when we came to the question of how to address the needs on haven because of its cost effectiveness we have found in the brt system with the new vehicles. >> the new mr. secretary is a change we will actually have
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transit in the middle ♪ the far legal unit and a broadly prom >> one of the reasons it is in the center a was it is an clouf right-of-way a set of pedestrians will cross from the sidewalk to the middle of the street a. >> to move the reliable along the corridor with this travel time had been signifying reduced we think the ripped will go from 16 thousand a day in that portion the corridor up to 22 thousand and we'll have those beautiful new one like this one. >> with the dedication of the signal and lighter saying that between stops we were able to estimate a .32 improvement in travel time and a 50 percent reliability improvement as a result. >> we're pitting u putting in a up to date modern system of
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new thirty foot high light fixtures and pedestrian lights on the same pole again inviting a comfortable environment for pedestrians. >> it has become a 3 dimensional street project. >> the water that is my understanding under the ground and the emergency firefighting water system month will be replaced and new street lights and traffic lights and the paving and stripping the trees both in the medium and on the side. >> the main core of the project goes from market it lombard that's where we'll be replying the sidewalks. >> there are a number of trees that need to be replaced and they will be additional new planting. >> we're planting a lemon gum that gets to be 50 or 60 feet
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tall that comes over the offer head wires that wee when we get done van ness it will look like a new street it will visit fresh new looks like the grand boulevard again. >> we're going eliminating left turns off of van ness into the side streets and places the left turning traffic backs up the traffic and upgrading the signals to the mini traffic will flow more smoothly and traffic impacts as we execute the construction signed we're working to minimize these but impacts that will likely shift the traffic up franklin and we'll pick up the traffic. >> right now that looks like we're skeleton to start in march
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ever 2016 are of our construction. >> in the past people prospective of bus traffic that go unreliable and noisy and very fluting we're here to remake the vehicles are on the streets and with the combination of the brt improvements much more rail like services with the technology. >> the public is in for ♪ >> not only did the total death on our streets from traffic collisions decrease dramatically in 2017, pedestrian deaths did as well. since 2013, fewer pedestrians have been killed on our streets. this is really good news. you know, no one wants to see the accidents on the side of the
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road, no one wants to experience going to a crime scene on the road knowing your loved one has been hit by a car or sadly tragically killed. this is about bringing that number of 20 from 2017 down to zero. we don't want another death on our streets because of human error, because of anything that we can avoid. if we change our behavior, we change our roads and we do a better job here in the city and county of san francisco. >> my ask of the public, number one be aware of your surrounding, be aware of the law, be aware of the street signals and crosswalks and try to work within the laws designed to keep you safe. look at where we were and look at where we are. this vision will be a reality. >> we all have to remember that all of us, all of us every single day, no matter how you get to work, school, wherever you go, all of us are always
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pedestrians. this impacts all of us. >> school starts again on monday, so i hope as you are reporting today you will encourage people to slow down, to be mindful, to recognize that you're going to have more cars on the street on monday. we're going to have more kids on bikes, more kids walking. please, be slow, be safe and be mindful. >> i just want to urge everyone at the sound of my voice to make some corrections. if you operate a motor vehicle, think about it, think about the person standing on the corner. think about how fast you're driving. think about the stop sign you're about to come to. just think. and just doing so, you'll help someone live another day. i guarantee that. i guarantee that. ♪ >> good morning and welcome to
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the wednesday, january 17th, meeting of the government audit and oversight committee. my name is jane kim and i'm joined by our vice chair, supervisor aaron peskin and acting mayor, london breed. thank you to our committee clerk, john carol, and i would like to acknowledge jessie lawrence who who -- ensure the meetings are available online. >> please make sure to silence cell phones and electronic devices.
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