>> january 18th, laura thomas sitting in for bryant tan. please turnoff cell phones.

thank you for sfgov tv. can we have a roll call please. >> commissioner bleiman commissioner perez vice president thomas. and we'll note president tan is excused. >> great. the first item of business is general public comment for items not on the agenda. i have one card for general public comment from michael noltey. there's my mic. you have two minutes. >> can i have overhead? it actually says five. anyway, i wanted to point out that the guidelines for

mentioning neighborhood outreach, i was at one of the hearings some time ago in regards to the black cat and i asked that the black hat do outreach to the community groups and to date, they have not. and one of the conditions of approval was coming to the neighborhood groups, the pacific alliance for better district six. they failed to do it. i sent e-mails. i guess they figure they have been approved and got the permit, and it was just too much to think about. and i think that flies in the face of the actual guidelines that state what kind of outreach needs to be done and i think -- i'm not privy to the files that the various permits but that is one of the bottom lines on the thing and i think that, you know, it should be looked at.

each person needs to do the sufficient amount of outreach to the community. i think that's the whole purpose of why we have the guidelines. for the many years that i've been coming to these meetings have asked for the guidelines to be instituted, way back when the commission got started, the whole idea of community involvement is to make a better business, run and function better and the community to give better input so -- particularly to a new business owner such as the black hat. when they come into a neighborhood and basically do in a way, particularly a new one, there's a lot of people in the neighborhoods who don't like businesses that don't look like they're gentifying the

neighborhoods. i've been involved in community organizing for many years and i appreciate seeing the guidelines and i would just hope they're not just a piece of paper but actually followed. i'm talking to the two people on the commission -- and of course everybody else because you all have to look at the files and see that everything fits your various categories of why you're there. thank you. >> thank you. are there any other general public comment? seeing none, general public comment is closed. move on to approval of meeting minutes. we have the minutes from december 5th and december 19th. any changes or corrections? additions to the minutes?

>> i move to approve. >> both of them? there's a motion to approve both. is there a second? >> second. >> all right, motion and second. can we have a vote? >> commissioner frost? >> sorry, which day was the party after the meeting? what was the date of that, the 19th? >> the 19th. yeah. >> it doesn't show me as being present. >> yes, it does. >> staff, sorry, thank you. i vote yes. (laughter)

>> commissioner lee. >> commissioner bleiman. >> aye. >> vice president thomas. >> aye. >> item three report from the acting director. >> okay. so i'm sharing my update with a couple of staff members and i'm assuming a few commissioners might want to jump in on this as well since they have been working on some of the items. just a minor update on the summit which is february 26th at the independent and so just wanted to update you. this is going to be three main topics that we'll be addressing. i'm focusing on one of them, which is around security planning and active shooters. i'm partnering with the police department and department of emergency management on that project and presentation and we'll have the directors from both of those departments present for the beginning of

that discussion. it will be a high level panel to kick it off and then somebody from sfpd tactical unit leading that discussion around security planning for venues. and then commissioner thomas is going to be spearheading another one of the discussions around harm reduction. there's two smaller presentations she can speak to if you want to jump in now. >> sure. about providing additional tools to the entertainment and night life industry to help protect the health of people who participate in it. so one is going to be hearing about binge drinking intervention happening in the castro, trying to sort of reset normal levels of alcohol consumption but doing it in a friendly and harm reduction way. and then the second is conversation about overdose, particularly opioid overdose and

educating people in ways to address overdose, whether that happens in participants, family, staff, just general community. >> cool. i'll correct myself from earlier, i said the directors from both of the departments, one of them is the chief of police. so not really a director. dylan will spearhead the third portion. we're not going to break up in groups, we're going to have one large group the whole time, which will be different than previous. dylan is working with burning man on this. if you want to say an a couple of words. >> sure. this is to be an inspiring panel, you know, getting event producers together and looking at sort of imaginative approaches to creating and promoting sort of outdoor social space in the city, especially

with the increased population density and outdoor spaces are high commodity. some imaginative things happening and be kind of hopeful finish to our summit. >> thank you mr. rice. so that's pretty brief. i'm hope you guys can all be there. it's a big deal to have all our commissioners present and if you're available to be there. and then just moving right along, dylan is going to share an update now on our web site changes, which we're really excited about because it will reflect all our changes within our legislation for how we permit things. >> yes, so in addition to the web site content enhancements, i was tasked with updating and

stream lining our permit applications. so this rollout is on schedule to happen by february 1st. so, again, we're communicating the changes. we're trying to increase the clarity of the rules and forms you need and who does what in the office. you know, increasing the font, faq's, things like that that will help reduce the number of calls we get and number of rework that has to happen. and in your binders you'll see just a mock up of the new menu of items and then you'll see samples from the get a permit tab and the fees and pan line tab. and i included the new fee matrix that reflects the new permits and with the help of commissioner perez, we're using

part of the outdoor permitting guide to explain in a flowchart way how the approvals happen for outdoor permits. any questions, let me know. i think it's pretty self explanatory. >> i have a question. >> go ahead. >> the good neighbor policy, is that a download or -- >> so that exists in the codes and policies page. so i didn't include all of the pages but like that page will be virtually unchanged. same thing with public notices and meetings. but there is going to be a new page that i'm going to oversee called the outdoor events page, the hub and resource for my work. >> okay. great. thank you. i just wanted to make sure it didn't get lost in the shuffle. >> commissioner perez, i make sure to always highlight that in great detail in my intake

meetings. >> thank you. >> if you guys -- do you have questions about the web site or any of the changes? we're hoping it makes it more clear to applicants on how to apply. >> so what's the timeline for updates? >> the end of the month by the latest. we're putting our ducks in a row in terms of the documents that go along with anything we're missing here. really small but we want it to go out at the same time and we need to train miss stewart over here on doing intake on her end as well. a couple of weeks. >> great. exciting. >> cool. final update then is on our good neighbor policy working group. if you guys recall, i believe it was december 5th we decided to have a small working group with inspector burke and

commissioners bleiman and caminong. i'll let sean speak to that and if either commissioner wants to jump in, you can. >> good evening commissioners, acting director wiland. i'm here with a quick update. we had a quick meeting, commissioner caminong and commissioner bleiman and i sat down and talked about the good neighbor policy and what it says and maybe what we want it to say in the future and the tone that we think it should take. i think one of the major things that we had brought up was the possibility of separating the document into more of a good operator policy and sort of a neighbor bill of rights sort of document. instead of having one document that addresses everything, we have a document that speaks

specifically to what it means to be a good operator and a document to speak to what you as a neighbor of a night life establishment can expect from the entertainment commission and the operator. i don't want to get into too much detail because it's very early in the process but if you have questions or either of the commissioners on the working group wanted to chime in, i'd be happy to allow that. >> sure. i just wanted to acknowledge that commissioner lee actually was interested in joining the work group as well, and so, we makingly emitted him from the first meeting. >> it's okay. busy, busy anyway. but i want to definitely join the group and you know, it's great to have two documents but i don't want it to be cumbersome for operators, especially club operators and i want to make sure it's a good balance. the neighborhood bill of rights is a good idea but at the same

time, i don't want to -- we just need to make it a very -- >> it's a great point. >> i don't want to suddenly have another document used against the clubs. >> good point. we're planning on a meeting very late january or very early february, sometime in that week, we'll keep you posted. >> okay. >> in the meantime, if anyone has questions about the direction or input, feel free to reach out. >> i would like to say, too, this is -- it may seem having little information that we have a solution in looking for a problem here. but there's some real serious fundamental issues with enforcement that sean is experiencing because of the current state of the good neighbor policy and he was very clear and very specific. we are actually trying to solve very specific issues with this and i think we have a good shot at this point.

so -- >> thanks ben. >> thank you. >> do you guys have other questions? my only concern with the good operator policy was the acronym that would create. that's a joke. anything else? okay. >> thank you. item four report from the inspector. >> inspector burke, good evening. i have running in the new year with our first two page hearing notes. you'll see on the back, there's quite a bit more. so i think my goal here is -- to give you a full rundown of what it looks like out there. in the description on the right side it's word for word what was put in through complaints or text messages or e-mails.

this as you can see -- this is just mid november through the end of the year. next hearing i plan on having the ones that came in since the first of the year. there's only a few more but -- it's a nice big chunk. this is in addition to sort of the ongoing investigations that are sort of constant each weekend. i'm not sure there's any need to go into anything specifically. if you have questions about the new complaints, i'm happy to address them. we do have a couple of unpermitted places that may be able to be brought into compliance. we've got bars that i visited in the past that don't have a permit with us and maybe can't get one with us. it's all over the place. we have bars, large venues,

established venues, great american music hall, we don't hear a lot about them. we have sidewalk musicians in the mission popping up and we got a complaint about that. so kind of all over the map. on the back side -- on the back side, we have three ongoing complaints, you can see a list of what's happening there as of late. he was issued one citation since the last hearing that has been paid. double dutch has not been issued a citation as of yet, they have not been found out of compliance. three inspections, one is just a

place that had music one night and didn't know about the process and i informed them of the llp. hope they're going to apply. they do things infrequently. and these are sort of involved ongoing operator neighbor communications that have just surfaced, bubbled up into my line of sight based on neighbors feeling like maybe the communication wasn't up to their liking, maybe communication sort of stalled and they reached out for me to contact the operator and get conversations going, in both cases i think that's happened and i'm trying to keep an eye on it and make sure the neighbors feel they have a voice and the operators are motivated to make progress. any questions? >> i have a question about the

church services, i assume are actual church services and not a location called church services. >> correct. >> to what extent does the entertainment commission have oversight over church services? >> not much. we usually consult with the district in question and work with them. what i am sometimes depending on the availability able to do is sort of be the eyes in the field and document what's happening so they can build a case and address the disturbance. we don't have the ability to bring them -- bring that into compliance necessarily, i try to assist. >> all right. thanks. >> just a point -- is there a way in the future of the complaints you can communicate simply next to them which ones have entertainment permits and which do not. >> i can do that.

that's a good idea. >> any other questions from commissioners? >> yeah. so housian, two citations. >> yes. >> aren't they aware if they continue getting citations we could suspend their permit or cut it back. >> i was the one to issue both of the citations because it's written within the code, if you send it from the director if there are three within three month period, the director has the authority to suspend and they're totally aware of that piece of the code. >> she knows, right? >> she knows. yep. >> commissioner frost. >> a couple of things sean, for the great american music hall, you haven't gotten complaints on them? >> not that i've been here in my

memory. i tried to do records but they're kind of spotty. we don't have really a way to search in a hurry. in my experience, i think -- i don't recall one. >> have you talked to anybody in there? >> most of these complaints- -- this one specifically was anonymous and i have yet to go by great american. >> both complaints were anonymous? okay, cool. and then double dutch. >> yes. >> i lost count because i started listening to something, a lot of complaints, all from one person? >> yes. >> have you met with that person? >> we have not met in person. we've had many a conversation trying to keep in good contact with the operator to move forward. i've been out to conduct an ambient sound test and back to

take measurements inside and outside based on the limits assigned and i have yet to find them in violation. >> and it does show the last complaint was on the 7th. so that's 10 days without a complaint. that looks actually pretty good. you think maybe they did something -- >> that occurred to me while i was putting together the list. i think it might be wishful thinking. it depends on whose perspective you're seeking i guess. yeah, i mean, on the outset maybe that's a good indicator or maybe a neighbor was out of town or -- it's hard to tell. >> thank you. >> any other questions? comments? all right. thank you inspector. the next item is number five report from our senior analyst for community and cultural events. >> dylan rice again. this will be kind of quick

update, so in addition to the web site and application enhancements and rollout, that's a priority for me right now to get it done by the end of this month, i am still making progress on the outdoor planning and permitting guide and commissioner perez has been amazing with doing a lot of that great sort of detailed work with me. it is very intense and specific and very granular in some cases. as far as feedback from different agencies, the point is to have a collaborative document that has the buy-in from all the agencies. dem and ems agency which is now separate, they have given me good comments and changes. and then from the mta, i have gotten changes from the temporary and taxi and

accessible services division. we're making progress and trying to clarify the rules with drop off and pick up zones and staging areas for both taxis and transportation network vehicles like uber and lyft. and then we are going to hear back from more mta people on thursday, people who do sustainable streets and the transit. get their feedback thursday. it may be very broad. we'll see how in depth they get. and sfdp, they're reviewing the guide and hoping to have clarity on their timeline by this week or next. so -- i definitely have to be sensitive to the different schedules of the different agencies. and in the meantime,

commissioner perez and i are fine tuning the content and the design of the sections and i do now have access to adobe suite software. i'll be able to make a lot of these updates. it's going to be more efficient for me to have access. when people change jobs, or roles, i can change the contacts page for example. and i'm excited next week, i'm heading over to austin for the municipal special events summit and that's going to be convening government workers from around the country that regulator promote or produce special events. and so i'll be the representative from san francisco and i'm sitting on a panel about policy planning and development for special events with chattanooga, nashville and

austin. i'm excited to connect with peers doing this work and learn as much potential models and tools we can adopt here even like what software programs do you used to do approvals across agencies. how do you deal with population density, things like that. and then i'm going to send out another industry bulletin, i'm going to fold it in with the announcement of the new permitting rules. so that will be a quarterly bulletin that will come out in the next month or so. that's all i have for now. just try to be full steam ahead with some of the really large projects. >> questions or comments from commissioners? thank you. item number six, police

department questions and comments? do we have any? no. all right. moving forward to item seven, hearing and possible action regarding applications for permits under the jurisdiction of the entertainment commission. the first is the consent calendar and then the regular agenda. would you like to present the consent calendar? >> yes. we have limited performance from venice pizza. we did not receive any complaints for that location. the police department signed off with no issues, very basic conditions. we have hockey haven at 3625, going for a billard permit.

this is in the outer richmond, so therefore they're both on consent. >> great. any questions? all right. can i get a motion to approve the consent calendar? >> i make a motion to approve the consent calendar. >> is there a second? >> second. >> all right. made and seconded. >> commissioner frost, commissioner lee, commissioner bleiman, commissioner caminong, commissioner perez, vice president thomas. thank you. >> and now the regular agenda. okay. so on to regular agenda, the first item is for pandora karaoke, place of entertainment

permit, these folks have been operating with a poe, pandora, just a couple blocks from the location for quite some time. they're just moving and expanding. here to talk more about it, go ahead guys. >> good evening commissioners. i have the pleasure of being with tim choy, one of the principle founders of pandora karaoke. they operate a very popular karaoke place and recently had the opportunity to relocate to 50 mason street into a building being renovated, still has some construction being done currently. the original model was a restaurant type 47. and karaoke lounge. the newer model will be a bar karaoke lounge with 15 rooms and

have windows on the doors so there's a lot of transparency. in addition, there will be survivance cameras monitored by their security. we're going to adhere to the security plan we have adopted one. these folks are seasoned veterans and know how to manage their club very well. we'll follow the good neighbor policy in current form and should it be adapted or split, we'll follow it to the letter of the law. we are open for questions. we've done a lot of outreach as you can see in your packet. we have also --- we found a formula that works for this business is they have gone out and reached out to the nonprofits in the community and partnered with a lot of events that raise revenue that goes back into the community. you can see they're very

popular. this form has worked, they're really, really happy to stay in the tenderloin in which they're known as a good operator. very effective. and we're here for any questions. tim can answer anything operationingly. >> any questions from the commissioners? >> i do have a note of public comment. i don't think there are any questions from the commissioners, so thank you. i've got a card for public comment from michael noltey. anyone else? all right. two minutes please. >> can i have the overhead. i'm the executive director of

the alliance for a better district six. on the overhead is the good neighbor policy. i think it's very important to know when you have an established business and they do follow the guidelines, that if we want them in san francisco. and at circumstances they have to be relocated, it's not their fault and we want to keep them in business. i'm not sure if we see in the packet, i wrote a letter of support. i think that not very often do i write letters of support because we normally have problems with business owners that basically kind of want to pull the wool over the community and just want to do what they believe is get a liquor licence and business licence and whatever the kind of licences they believe they don't necessarily get the right kind of people in the community to get the permits for them.

in other words we have like a special use district north market special use district and people trying to get liquor licences and they're not allowed. and it makes it very hard to try to keep up with the letter of the law. and a lot of times we have to educate the business owner that they went the wrong route to try to get a businesses. in this case they do all the right things and continue to and we support them and we wish you give them their entertainment permit. not only have they done all the right things, they continue to do the right things and have become a role model for other business owners. thank you. >> great. thank you. any other public comment on this item? all right. commissioners? >> through the permits, it's an

ongoing operation, i don't have any problems and i don't think we have heard problems from pandora. >> you have an impressive collection of letters. >> i motion to approve permit. >> i second. >> just to be clear, with pd conditions. >> yes. >> commissioner frost. commissioner lee. commissioner bleiman, commissioner perez, and vice president thomas. >> aye. >> it's passed, congratulations. okay. last permit application of the evening is for underground grill kings at 2543 noriega street, the outer sunset, a place of entertainment, also a karaoke place. we do have some limits from pd that are being recommended for hours of entertainment for this

location. and so let me just pull those up. sorry. back of your file. it looks like pd is requesting entertainment be limited in the following ways, sunday through thursday end at 11:00 p.m. and friday and saturday end at 2:00 a.m. and so just to give you a little bit of background, underground grill kings was in operation doing karaoke without a permit. they are coming into compliance. they had had some neighbor issues and some issues with pd they have been working on resolving. and we do also have a letter of note from supervisor katie tang in your file to take a look at, she is requesting some hours limitations.

hers are a little more sten get, she's asking for 11:00 p.m. stop and 2:00 a.m. for friday, saturday, sunday. they did get a good deal of signatures from supporters of theirs in the files as well. so i'll just let the operator speak to you directly so you guys can come up here. danny mak and yan wai chan. >> hi. yeah, so we were operating without a permit because i didn't realize we needed one. we're new to doing business, it's our first business.

we're happy to work under those conditions that maggie has pointed out, the hours -- we could do monday through thursday to close at 11:00 and weekend keep it at 2:00. we have a lot of supporters from the neighborhood, too. we want to provide a safe and fun social space for the community and we have -- we currently have one room and most of the karaoke singing is being done outside in the dining area. so it's very transparent for everybody and we have -- we're going to have on site security hired, outside company actually. we're hoping to keep everything safe and, you know, add to the

night life of thetlife of the d and -- yeah. >> do you guys currently have a liqu liquor license. >> we do currently have a liquor license. >> what type is it? >> it's a type 41. >> and you're conditioned to sell liquor all the way to 2:00? >> yeah -- >> beer and wine. >> yeah, beer and wine. >> and just looking at your floor plan, the karaoke room in the front room, what's between -- i mean, your keep your door shut or do you have a curtain? >> we have doors. >> one door? >> one door. >> because when people have the smoke. >> yeah, people go outside to smoke. >> so there's going to be a doorman to keep the door shut?

>> are you talking about the door -- the entrance to the premise? >> the entrance to the dining room? >> yeah. >> if we read, there's complaints about the system being so cloud. sometimes, systems have these limiters that control how high you can play your music in there. so are you having a controlled operator? >> we do. >> so somebody -- they write down the song, give it to you or is it all self- -- >> no, it's a self- -- it's a touch screen, but we have the amplifiers inside the control room, sort of, so we get to control their volumes and everything -- height volume and the music volume. >> you have a separate room. >> yeah. >> that the public can't touch? >> yeah. >> and have you done any sound proofing at all?

>> we have looked over it, and we have -- we've actually -- we took out the speakers, and we've -- i think they've, like, separated the speakers from the wood and that's supposed to help it. >> the bass. >> yeah, just the bass. i think the complaints were about the bass and not just the music it telephone, trembling. >> sometimes, karaoke can be the mic. >> we can't had any complaints. >> you realize the inspector will have to go out and set the level. you cannot go over that level. >> yeah. >> how long were you operating without a permit in. >> i think for half a year, maybe. >> so for six months without a permit, and -- >> as soon as we found out that we were supposed to take those

steps, we actually closed the whole store down. >> did you have a lot of neighbors complain? >> no. actually, to my knowledge, we had, like, one neighbor that was, yeah, complaining -- actually, me and my partner went around the block and went from door to door, and the people that were home at those times were very supportive, and we have a lot of signatures from the businesses and residentials. >> you offered to go inside and take test levels at people's homes. they don't normally allow you to do that. >> yeah. we had the west coast sound people, and they were asking me to ask them if they could go in and see the sound, where the problem is. >> was that, like, next door to you or something? >> yeah.

it was the next door. >> do you share a wall? >> i don't think how we share a wall, but, like, i don't know how the sound gets through. >> you have sky lights in your -- you have sky lights in your -- >> we do, but it's shut all the time, and it's -- >> but it's clear, right, plastic through? >> no. we have -- actually, we've put sheet rock over the sky light. it used to be a sky light, but we've kind of covered it up. >> okay. well, there'll help. >> i have some questions. it seems like we've been recommended two different sets of conditions, one by the police and one by the supervisors. the supervisors are asked that you discontinue karaoke by midnight on friday and saturday. the police are saying that on friday and saturday you can have the karaoke until 2:00

a.m. are you okay with the supervis superviso supervisors' suggestions, or would that limit your ability. >> it would, because we open at 6:00, so if you limit our hours to close at 11:00, that would hurt the business a lot. to my knowledge, a lot of people start going to the karaokes around 9:00 or 10:00. it just seems pointless to me -- >> so are you a restaurant? >> we are a restaurant. >> so you're serving food. >> yeah, we're serving food. i think 2:00 would be more reasonable. i think the weekend, i could cope with 11:00 or 12:00, but weekends, yeah, that's really going to hurt the business.

>> well, i mean even if you shutdown, there's last call at 1:30, you have to be -- abc, everybody has to be out of the building by 2:00. >> right. >> so would you have enough time to get everybody out by 2:00? if you stop the music right at 2:00, people are going to still be hanging out at 2:30. >> yeah. that's why we have the hired security, and that's basically what this job is going to be like. we're going to shut off the music around, like, 1:30 or somewhere around there, and we'll have him just trying get everybody out safely, right. >> they've got to pay their bills. >> right, right, right. >> i'm just a little curious, too, with your interactions. it seems like this one neighbor could make or break this, and one neighbor, in my experience with my business has the ability to make your life very difficult if he or she wants

to, so i'm just very curious what's your plan with outreach for this neighbor going forward, what's your plan for mending the bridges and for fixing the issues that you're facing? >> commissioners, just want to jump in with a little bit of background on that one neighbor. i believe they moved, which doesn't totally excuse it because they're within a neighborhood commercial district, so there could be future -- >> if you could see that the new neighbor that moves? >> they had to go through a process to even come to our office to apply. during that process they were required to do a mailing, and at that time, they were expecting to receive some protests from that neighbor. that neighbor moved, so that's that. >> okay. and the only -- the only -- correct me if i am wrong, but the only -- the only letter that was written with concern

was supervisor tang? i can just probably say i'm probably more comfortable personally with the police conditions. i think, you know, supervisors often have a number of different concerns, but the police, often, to me wiare the ones that i want to take most often into account. >> commissioner perez. >> so in moving forward in the future, what would be your procedure or your process if and when a neighbor complains about the noise or people loitering our something about your business? what is your policy how to resolve that? >> well, we'll look into problem, of course, right, and then, we're actually going to do the sound proofing and just the make sure that we're not disturbing anybody and we're keeping the streets clean. if people like to smoke outside, we always sweep the

floors and everything. so -- we're always here for the neighbors if they have any complaints and stuff. you know, and i've -- i personally know a lot of the people that live there, businesses and the residentials. >> so who's responsible specifically on answer the call -- answering the phone if there's a call about. >> i would be. >> and your phone number would be listed on your website for people to call? >> yes. >> okay. >> so are you planning to do more soundproofing? >> i think it's -- i think the soundproof people will have to come out from entertainment to tell us more about it, right? i think -- we have done the soundproofing already, though. >> so you've done it already? >> yes. >> 'cause i wasn't sure if you were planning to do more

soundproofing. >> if needed, i would do it, yeah. >> i guess it would depend on sean. if they can live with the level he set. if they can't live with the level, they would have to do more sound proofing. >> right. >> right, because the level will be set based on essentially what you've already done, so the more soundproofing you do, the louder it can be outside as long as the sound doesn't escape. but if there's not much soundproofing, then the sound inside will have to belower. >> yeah. >> i had a question about your security plan. it says you're still deciding whether you're going to be using in-house security or outside security? have you made a decision? do you know what you're doing for your security plan? >> yeah. we'll be hiring another company for security for our place. >> and have you hired that company? >> we're still deciding between the two. we're trying to get a better

deal, i guess. >> so you're only going to have security on the friday and saturday nights? >> on the weekends. >> yeah. >> did you get an opportunity to talk to supervisor tang? >> i have. >> okay. just because we have one neighbor on record that had filed complaints, and that neighbor moved away, but from supervisor tang's letter, she's stating that there's multiple neighbors that had contacted her and made complaints about your sound. so can you just tell us a little bit about your conversations with supervisor tang? >> yeah. so i went to meet her, and she told me about the -- the other letter that was sent to her, and i thinks think i took a lo, and it says it was this other neighbor, but it's funny because at the end of the letter, he stated that he only wrote the letter because he's heard this from his neighbors,

so that was... >> i still think it would merit a response. >> right, right. i mean, i'm here to, you know work it out with the neighbors and everything. even with the one neighbor that was complaining, we were constantly, you know, calling him -- not too much, to, like, say we bother him and stuff, but trying to work everything out and be compliant to everything. i do think that a supervisor represents her district, and if there is he aa series of complaints, not just one or two, that you should be able to present to her, you know, if you have all these signatures that people are in support, you should be able to have this conversation. i'm surprised, though, that she would feel very strongly to

have you end the karaoke at midnight if the police is making the recommendation that you go to 2:00 a.m. but if neighbors are complaining to her and she feels strongly about that, that's strong that we take into

consideration. [ please stand by ]. >> some, about ka block away, the 1900 block of, i think it

is 31st or 32nd avenue, if memory is correct, the ones that would butt up on the -- or be on the back yards of where your club is would be somewhere between 1800 and 1850 of 33rd avenue and 1801-1849 of 32nd avenue, and there don't seem to be any addresses there. those would be the ones that would seem to be mostly impacted. it does seem you did outreach to a bank and a salon. chances are, they're not going to be open at midnight, so you're probably not going to bother them, but the neighborhood, the ones that i said their back yards or back doors or children's bedrooms would be affects if music or noise is coming out the back

door area. >> so when we were doing the neighborhood sweep, a lot of the people weren't home, so actually, we went two times, but -- >> i appreciate that. they like it, because obviously, just like any type of entertainment is good for the neighborhood, but the people that are most affected, have you thought about writing up a flier in different languages so that when they

don't answer the door or if they don't seem all that interested, that you can leave a flier with them so that they can read it, and a contact number for you, because again, they're the ones that are going to be the affected, the first half of the block on 32nd avenue, the west side of the street, and then, the same on 33rd avenue, the east side. those are going to be the ones where the music's going to be in effect. and since we do have a couple of -- the supervisor wanting some limitations, and the li police department actually wanted until 11:00. originally, you said you didn't have a problem with the restrictions. would those restrictions be okay with you? >> yeah, i would be fine with

those. >> okay. thank you. >> any other questions or comments? >> i mean, i think -- so 33rd -- it's pretty quiet. you'll probably be the only thing turned on that night. and i think the concern is they want entertainment there, but you know, the neighbors have to kind of, like, get adjusted to it, and there are a lot of neighbors that are out there that are scared to complain for other reasons, so there's got to be -- you're kind of the trail blazers for having music there. i would be wondering if you would be willing to have it to 1:00 a.m., and six months, come back, maybe we give it to 2:00. i understand 12:00 might be a

little bit cutting it. you don't have to kick everybody out, you can just play background music until 2:00. it would be a lot less pressure for the neighbors. other than that, without going to the neighbors' home, how are you going to know about the neighbors? >> yeah. this is karaoke music. this is not like live band rock and roll music. >> yeah, but it'll get loud. it'll get loud. i understand, but the -- obviously, the supervisor wouldn't write -- if it was just one complaint, you know? but if there's a multitude of complaint, they don't just want to file their own complaint. like commissioner cameron said, there's a reason she wrote the letter, and it can't be just because of one or two people. in light of that, you still have to go through the sound check. >> of course. >> you're going to have to go through and see exactly with the sound check, maybe nobody

will hear you anymore. we don't know until you at least give it a shot, but maybe at least conditionally. unless you guys think differently. i'm just thinking -- we want more entertainment in these areas, but they're not used to it because it's very quiet out there. so unless you -- that's my comment. >> okay. are there other questions? i'd just like to say with with karaoke, i don't think it's the bass sound that's annoying and piercing to people, i think it's the singing and the volumes that they're singing. >> we can't control that singer. >> all right. well, thank you, and let's have some conversation. >> okay. >> yeah, i just want to say, i think supervisors are cautious and they're careful, and i think they're trying to please a number of different people. and i think to me, personally, the police have spoken here.

the police are usually the -- traditionally the group that's a little more conservative, so me personally, i would be more comfortable just going with the police recommendations here, and if there are enforcement issues that come up later, then we'll handle those, and we can revisit the thing. i don't want to -- and -- but that's my personal feeling, so... >> we have public comment? is there any public comment on this item? seeing none, public comment is closed. thank you. was that a motion, commissioner -- or is there a motion? >> i would like to make a motion to approve this permit with the police department's condition, with the entertainment from saturday