homelessness, housiing and cost of living. the volume of service requests has increased considerably in recent years. as you heard from the department of public works, the street environmental services bureau is the primary provider of street and sidewalk cleaning across the city. the bureau has zone teams that provide scheduled street sweeping, steam cleaning, manuel cleaning and litter removal on redetermined rooutes as well as in response to service requests. there's crews that focus on hot spots, encampments, alleys and swing and shift operations. the bureau is responsible for the 18 staffed public restroom facilities known as pit stops. together these crews are detailed in the report. as you've heard detailed description from dpw i won't go further into that. programs

include the mayor's fix it team started in 2016, community benefit districts that are established for quality of life improvements in neighborhoods. many of these cbds funds street and sidewalk cleaning already provided by dpw. in addition, several community based organizations provide street cleaning services as part of workforce development programs. some of these organizations received city grants as was described by the department. the current year budget for the street environmental services bower row is about $65 million. which is an increase of 47% over the last five years compared to $44 million in fiscal year 2013-14. the amount of jen fund money is going to the bureau has more than doubled in the last five years from $15.5 million in 2013-14 to $35 million in the current year. the general fund

and gas tax make up two-thirds of the bureau's budget, other sources include department work orders, garage rate funds and cigarette litter abatement fees. the city auditor has published reports each october or november following fiscal years using several performance measures. due to the increasing det deskrep -- descripency we decided to revisit the methodology with the department although it is available on data sf. i know there's a representative from the controller's office that can speak to that process if you're

curious. on this slide we have included table four that summarizing over all scores for streets and sidewalk cleanliness. as you can see over all scores have shown improvement since 2013-14 and, again, the city services auditor can speak to why they decided not to issue a report for last year due to the increasing service requests. our report has a more detailed summary of performance measures including the areas of illegal dumping, hazards and landscaping. we have provided data for the first four months of the current year, fiscal year 2017-18 and two highlights include that dpw met its goal of responding to street and sidewalk cleaning requests within 48 hours, 76% of the time. it's target is 95%. second the dpw goal of responding to from -- graffiti

on public profperty 94% of time you'll see budget enhancements that we incruluded in our repor these are also in the appreciation ordnance that's been pending before the board. so the first option that we included was to administrative leave decisional public service aids. these are temporary positions with 6 month terms to expand the community corridors program which you heard about from the department. we put a range of 250,000 for six positions to $1.6 million for 40 positions. additional option that we included was to expand the tl clean program that's a five day a week program to a full seven days a week which could cost approximately $230,000 for one year. we also

added additional materials that's would apply if you exp d expanded and 2 new street sweepers that would cost $280,000 each or $560,000 for two. i just wanted to describe some other options available to the board. one is to expand pit shop hours or locations. this would be so the cost of one pit shop to purchase and staff for a full year is about $189,000. we don't details on expanding the hours of the pit stops but the department could probably speak to that. another would be to initiate a south of market program for additional cleaning services, via is community-based organization. that would cost about $805,000 for a year. finally the board could make additional grants to other cbos

for other manuel street and sidewalk cleaning city wide. of course that amount could be discretion of the board but maybe a range of $10,000 to $500,000 for that option. moving forward, just want to mention that there are three more planned presentations for the budget priority process. next thursday we are planning on providing a presentation on homelessness and affordable housing. on april 26th we are planning on providing a presentation on public safety. on may 3rd we will provide our final presentation on other priorities that have been mentioned by members of the board. the goals of this process are to provide a set of budget priorities to provide to the mayor for the two-year budget, to enable our office to provide more extensive analysis to the board to understand the city's performance, challenges and opportunities and critical

policy areas and to provide a frame work. as i've mentioned before, the budget policy process is new this year and we appreciate feedback to make improvements. that's the end of my presentation. thank you for hearing me out and we are available for any questions if you have any. >> supervisor cohen: any questio questions? >> no. >> supervisor cohen: i have a question. you made a recommendation to have a one

time expense. the recommendation that you have made is for a one-time expense in terms of the policy priorities. can you clarify why you're not recommending any operational increases for what seems to be a problem? >> yes. so there's a couple of reasons. one is that the department's budget has gone up by almost 50% -- or actually not the departments. the bureau street budget has gone up by 50% over the last five years. we do recognize that there has been significant investment in the last few years. in addition to that, it's unclear what is going on with the performance measures, the performances have shown improvement but there's some concerns over the methodology because service requests have been going up. we thought that a one-year augmentation might be more

appropriate so the controller's office and the department of public works could figure out what is going on with the performance measures and then from there decide -- the board and the mayor could decide whether more operational investments are needed. >> supervisor cohen: what? say that again in a simple short sentence. >> sure. >> supervisor cohen: you made a recommendation for a one-time expense. i feel like we all know that you can infer from the presentation, the first presentation that there's a lot of things that need to be done. you're recommendations don't reflect that. you're telling me that it doesn't reflect because why? >> so, again, the department -- the bureau's budget has increased by 50% over the last five years. the general fund investment has gone up, has doubled in the last five years. so we know that the city has been putting more and more money

into this service. at the same time, service requests are going up. that's not showing reflection in the performance. i think the idea was -- i think that the city services auditor needs to think about what -- is the department actual performing better and where is it falling short? that's why we decided to recommend one time. we did in the presentation include some other options that were not in the report. it's totally up to to discretion of the board what options make sense. >> supervisor cohen: music to my ears. of course it's up to the board. we are looking to you to tell us what exactly -- like a full menu of our options

and you only gave us one. i'm looking for more options. like if you have this much you can do this, if you have this you can ebbi -- you can have this they will expand. >> the department could not make any recommendations where they saw the gaps were when we were speaking to them. we actually understood there were gaps and concerns about -- especially with the increase in service call and the increase need for service and walking down market street we see it. our idea was that -- what we did understand was that the department actually participate in looking at the increase in public service aids and some of the other increases and they themselves knew that there was an area where they could increase. we thought that was an idea important. the reason we didn't -- when you talk at on going resources, what we didn't recommend were new permanent positions. there's probably a really major reason for that, which is we are

hearing that they're not actually filling the positions a they have. the idea was to move in immediate resources, assess what they need. there's some other things such as pit stops which are on going. that's why we presented the recommendations we did. >> supersizerr supervise -- supervisor cohen: i want to talk to natasha. >> i have a presentation with graphics or i can answer the question. >> supervisor cohen: answer the question. >> sure. that's fine. we have as part of our mandate the responsibility of creating maintenance standards for park

and streets and sidewalks. in the streets and sidewalks program that's been going on for about 10 years we have revamped o one time in major way. this last year we look ed at data mae sure that it comports with what other data sources are showing. through that work we found that our day d -- data was coming back not showing similar friends to other data out there. what we decided to do was take a look at what the standards are, what the quos are, what the sampling method looks like and to work with the department to better come up with a way to evaluate the condition of the streets to a member of the public's perspective. we are reporting at a high level like on the score card site, monthly updates to response of public works to

street cleaning requests this is 95% of requests abated within 48 hours. as you have seen in the charts, both that bruce had as well as you have -- i have provided volume is going up and response is declining which is what the department was talking about. >> supervisor cohen: thank you. colleagues, do you have any questions for any of these presenters so far? if not i'm going to keep moving. next i'd like to call up the department of public health. we have them available here for questions. so i understand you guys don't have a presentation, right? or you do? >> we do have a short presentation. >> supervisor cohen: well, present. that would be great.

>> good afternoon. thank you so much for having us present briefly. i'm going to give a brief over view of how we think about this from a public health perspective and then we are going to jump into the issue of needles because i know there's a lot of questions about needles, why so many needles, what is the difference between a one for one exchange and it's important for us to understand from a public health perspective why that's the case. i'm the health officer of san francisco and i direct the population health division that does public health services for the city. ilene will follow me. we try to value equity and compassion. we work a lot with the department of

public works. an example that happened not too long ago is we had an out break among the homeless. we had hepatitis out breaks among the homeless in other parts of california but not san francisco because we activated our emergency response system and vaccinated close to 6,000 people. one of the things i want to get to is the whole distribution of needles is an important part of our strategy with getting to zero and hiv. what i want to do is share with you an info graphic that just summarizes why a syringe access so so important. i'm going to walk you through it. when you have so many needles people

become concerned about becoming infected when there's needle sticks because there's so many needles. you get complaints from the public, from workers, et cetera. you can think of it in three different ways. one is we are trying to diminish the contact between people for susceptible and needles. at the time you -- top you can see that. what we are most interested in is the middle circle, the prevalence of blood born diseases for people who share needles. the needles that become contaminated then put the rest of us at risk, not just other persons that injections drugs but healthcare workers also become at risk. so we all have this shared interest. the more clean needles we have out there the more we risk

infection. that's the first thing. the second thing, ilene will cover that quickly, we need a needles a needs based syringe access program, not a one to one exchange. what i want to let you know is that is a standard practice globally. it's recommended by the u.n. and any movement away from that would be moving in the wrong direction. so i just want to emphasize that as well. we've been so successful with keeping the prove -- prevalence of blood born pathogens done that we have not seen the infection that we have seen in other parts of the country. the last thing, in the diagram here you can see persons who inject drugs. you can see here health workers. on the

bottom are these two different boxes. it's public and non-healthcare workers. the nonhealthcare workers are going to be for example the department of public health workers. one thing i want to emphasize is the risk of becoming infected from a contaminated needle is very high if you're a drug user or healthcare worker. that's the population where the risk is high. when you go down and talk about disregarding needles in the community the risk drops so small that the estimate is around one per one million. the risk is so small that uc berkeley did a study looking across california because this is needle sticks across california and looking at the global literature they could not find more than ten cases of hiv or hepatitis b being trance

mit -- transmitted by a needle stick. the volume of blood is much smaller and they -- the virus viability degrades by hour. by the time someone would get sticked and the needle has been out there for days to week the risk has already gone down. those are the major things i do want to cover. i do want to acknowledge that the workers that do get stuck with needles even though the risk of infection is very, very small being stuck with a needle is emotionally draw traumaize -- tra ma -- traumatizing. whether it's a healthcare worker or -- >> or little kid. >> anyone, when you get stuck with a needle it's emotional traumatizing. we have to acknowledge that. that's the trade off that we have. we also have to recognize that syringe

access keeps the prevalence down and that's what keeps the needles -- the risks from infection from the needles down as well. i'm going to let ilene go through the disposal program. that's the other part of this equation. we talked about syringe access but it's really the disposal program that ilene will cover. >> we are still going to circle back to you. thank you. >> good afternoon, supervisors -- >> supervisor cohen: before you go we have a question. >> supervisor fewer: i am wondering if anyone getting stuck -- my husband who is a police officer was stuck with a needle from an iv drug users. we know that it's dramatic. i want to ask about the persons who inject drugs. have we seen that number grown, the actual

individuals injecting drugs? >> the current population is around 22,500. i'm not sure how much it's grown. >> supervisor fewer: do you have numbers from last year and the year before? >> the numbers that we have been using for the last year and a half, two years has been 22,500. data prior to that showed around 16,000 to 17,000. we also know that most of the people that inject drugs inject several times a day. it's not just something like they're injecting once. some people inject upwards of four, five days a day or more. so i'm prepared to answer any questions or i could just jump right into talking a little bit about the efforts that we are taking and the efforts of disposal. >> supervisor fewer: one more

question. among the iv drug users, what's the most prevalent drug? >> in a recent survey with people out on the streets people are using multiple substances. a common theme that i hear is that people are using heroin in the daytime and then using meth at night because if you're out on the streets, if you're in a camp it's scary out there. people don't want to sleep so they are staying away and then sleeping in the daytime. >> supervisor fewer: do you have about overdoses? >> i do not. tracy? >> the number of opioid overdoses that resulted in death is about 110 each year. >> supervisor fewer: in san francisco we do a really good job in that all of our programs are very proactive in providing

narcan or people who use drugs. that's one of the things that's offered at the syringe access and disposal sites. >> with the influx of fentanyl we've had to think about how we do things differently because fentanyl is showing up in other drugs that are not injectable. in crack there was a situation that happened last year. now what our sir rink providers are out reaching sros. the word is if you use drugs you should be trained in carrying narcan. >> supervisor fewer: thank you so much. >> i gave you just the executive summary from the uc berkeley report that exposing objecting nation -- exposing

injection. >> it's the second page. i just gave it. >> thank you. >> i was just told to come and answer questions. i can respond to i heard dpw speak and they touched on sweeps in the community where people go out

and clean up. we began collaborating with dpw. to date we have seven disposal kiosks placed. i know that we have one at sellby and that is empties every four to sick weeks and has syringes in it. it's next to a large encampment that's that has -- that has a lot of drug use. we see what is going on, let's talk to drug users and see if they will use the kiosks ifwe

place them. they have been really a successful collaboration with the two city departments. additionally at health department we have an out reach team that is called the community health response team. what that team does is they go out to the community where people use drugs and they clean up syringes. they are train ed to administer narcan and they have conversations with people in the community about the importance of cleaning up syringes and proper and safe disposal. they are distributing disposal supplies. that's really key. with so many people out on the streets and with encampments people are getting moved around a lot. it's really important for us and our programs to just really emphasize giving out disposal supplies so that people are able to dispose of them properly.

also dpw talked about the healthy streets operation center. the health department also has an active role in that program. when calls come in from 311 the health department is there and able to hear if it's an issue where it's just syring syringes. how can we utilize resources with our city partners to address the issues of people out on the streets. so there's multiple different avenues of safe disposal that we are working on. we are working on the sweeps with peers and that's a way for the community of users to get involved in safe clean up and then receive an incentive.

some that have volunteers for programs have been going to go and get full time employment. >> supervisor fewer: so we have kiosks that are placed throughout the city at hot spots; is that correct? >> correct. >> supervisor fewer: do you have someplaplaces where therea placed? i have friends in a park and it's green beltway. so i'm wondering do you have any of those that are in other areas where they can just dispose of the syringes? >> currently we do not have any in that area. i am familiar with the encampment that you're

referencing. we go out there to provide out reach and disposal supplies to that particular group. so usually how we place the kiosk, we look at data tone sure that it's a hot spot and then we have to do a community response. we are always open and willing to prays -- place boxes or kiosks in other neighborhoods and can spend some time assessing that area as a possible location. >> that's great. do we have any partnerships with medical facilities for syringe disposal. anyone that's an iv drug user knows if you go into medical facilities that there's a place there to dispose of needles? >> that's a very good question.

we refer people that use drugs that walgreens is an opportunity for safety disposal. i know that people can dispose at tom wadel clinic. that's a great opportunity that we can explore further as a disposal option. >> supersizer fewer: we have a lot of hospitals and health clinics all over the city in spots. then i'm wondering evangelical b even -- i'm wondering even at police stations if you can go and dispose of your needles. >> i work very closely with the san francisco police department. i know that some of the stations have taken it upon themselves to get disposal supplies from me and have disposal boxes at their

stations where people can dispose. it depends on the relationship that an individual -- people use drugs have with the police department because there's also -- that's often a barrier but i have seen out of the in the community some tenderloin police officers walk around with small boxes and give them out. that seems to be a good relationship. >> supervisooor fewer: you say the kiosks are emptied every four to six weeks but what about the other things? >> there's kiosks and boxes. the kiosk is the size of a mailbox for lack of a better term. then the smaller boxes are about the size of an it. it

depends on the size. some have to be emptied frequently and some as population street is a utilization of the box 50 ivy street used to have to be emptied every two weeks and once there started to be construction on the high-rise the people hanging ouhan hanging out and the syringing decreased significantly. at the library or bill graham the kiosks there need to be emptied consistently every three weeks. they will have anywhere from 2500 to 3,000 syringes in them. >> supervisor fewer: of all the syringes you collect from all the programs what percentage are you collecting of needles used in san francisco?

>> we are collecting around 3 million. >> supervisor fewer : annually? >> yes. we have to be able to assess and look at the syringing going out and the syringes coming in. now as i mentioned the collaboration with the kiosks, i've had several conversations with some staff that said that they feel like the number of syringes that they are picking up are going down and they have related to the keyings that -- kiosks placed in hot spots. when i learn of large encampments i needily contact our fund -- immediately

contact our funded provider to make sure that people have dispos disposal supplies at the camps. they were pickle up less loose syringes and containerized syringes. that's a positive step. >> supervisor cohen: all your burning questions answered? all right. thank you. >> thank you very much. >> supervisor cohen: we need to hear from natasha about performance measures and street cleaning from the controller's

office. out of the controller's office is the po performance program which i oversee. i just wanted to let you know that there's a big resource responsible on the website at sfgov.com/scorecards. today we are going to launch a benchmarking session where we will move our annual city wide benchmarking into active dash boards that can also be found there. i also wanted to let you know that we are work being all city departments right now to realign their measures with goals they have been working on throughout their own processes and with the mayor's office that will be in the june 1st, mayor's budget book. i just wanted to give you a quick couple of highlights on this. this is different than the department

will be tracking as bruce robinson showed earlier where it was detailed. here we have just some high level measures . i understand this chart is hard to re reed and i apologize. the department has a goal goal of responding to street and sidewalks cleaning requests within 48 hours. another thing that our office does is a survey. so here we are asking citizens what they feel about government services. there's a familiar question about street and sidewalk cleanliness. as you can see the answers whether the citizens are rating this an a or a b vary by geographic

boundaries. the third most requested response was that infrastructure and cleanliness was one of the top issues. taking a look at 311 data i have to give a couple of maps that our office created on where these requests are coming from. you've seen some portions before. the first is on general street cleaning requests. this should give you a good over view of where in the city the street

cleaning volume of requests are coming from. as we were talking about needles it's tenderloin and civic center and for broken glass on the northeast side of the city. just one last thing that public works is responsible for is responding and abating to graffiti on public property. here we are showing both requests for abatement on public property as well as private property. private property abatement is the responsibility of home and business owners. the response has been up and down for the department though they are coming close to abating these public profit graffiti requests within 95% of the time in 72 hours. that's all i have today on street cleaning. any questions? >> supervisor cohen: thank you. that's it. we are going to move on. so finally a presentation

from the community represented by three directors of the community district. i want to recognize karen flood. are you here still? there you are. also dominic milandry. are you here? dominic is no longer here. yes. okay. and then tracy everwine from the central market cmd. both of these ladies will give a joint presentation when you're ready. >> good afternoon, supervisors and thank you superveez -- supervisor cohen for inviting us here today. i'm here to represent the 13 property based cbds in san francisco and then following me are two other colleagues of mine that will go into more detail, the first representing the neighborhood and then the downtown districts.

so just a quick over view of the cbd program. so private property owners form districts because they see a need for extra services from cleaning to marketing to advocacy to so much more. they are willing to assess themselves to pay for these services. they do so with an understanding that the city will maintain their baseline level of services so these new services will enhance not replace city services. once formed they are usually run by a n nonprofit and governored by a board of directors. these are all over the world. this is not a new concept. there's about 1600 in north america alone. there's 74 in new york city, 40 in manhattan and there's a trade organization, international downtown association. we come together, the members do, to discuss best practices and hear low local -- locally we have a

cbd consortium. the next shows a cbd. there's six duowntown districts clustered around market street and there's seven neighborhood districts. cbds contribute significantly to san francisco both in dollars and in investment. so in fiscal year 16-17 there were at least $146- million, 14.7 million. this is for cleaning services, safety services, marketing and so much more. they are able -- cbds are able to raise additional funds for all of their programs. that augments their budgets as

well. 16-17 was about $4.3 million. these services range from sidewalk sweeping to power scrubbing, graffiti rem e remov removal, the big bailey smart -- big belly smart cans. there's other brands that do the same. we remove a lot of trash. again 16-17 about 2.1 million pound of trash was removed by all the cbds and that's 1700 adult sea lions. if they moved from pier 39 to the city center play plaza -- plaza and lay down they would fit. we have

boots on the ground every day. we provide consistent cleaning and rapid response sometimes, sometimes through a dispatch center. we can hire staff quickly, do pilot programs such as the trash or workforce programs, security camera programs and such that are replicated throughout the city. we know our stake holders and collaborate with them and talk to them about keeping their sidewalks clean. above all we really take pride in our neighborhoods. that's what is really important from all of us. we do that on a hyper local level. we could be more successful with better coordination with public works and other city health departments. that's on both of us to do them and with more resources i think we can deliver directly to the neighborhoods because we know what is needed. with that i would like to turn it over to dominic who is the executive director of the top of broadway and he will go into more detail.

>> so i'm here to today to talk about the tangible benefits. one of the most visible benefits that we provide is with responsive cleaning of the public rights of way. a lot of times this is either contracted or done in house. that's the dynamic stewardship of our rights of way that includes

pressure washing, sidewalk sweeps, increased landscapinini and tin collusion of sidewalk am am amendees. this is facilitated by our in-house maintenance team or ambassador program. the a m abba ambassadors observe and report, clean sidewalks, give directions. they feed reports to cbd staff so we can best tailor or operation to revolve around the district and resolev with demands of the corridors. one of the other functions is business and residential advocacy and quality of life issues. neighborhoods as i mentioned before are aware of

some of the stresses with the larger trends and localized trends. the cbd is there to provide a safety net and sense of consistency when it come to public sidewalks so the districts can look as presentable as possible year around. finally we are mandated to directly engage with community members and engage with other local institutions and low -- local non-profits. this mines business owners, property owners and others within our boundary to bring everyone to the same table and run in the same direction to develop localized solutions. i'm sorry, i forgot to click

this. one other thing we do is create space for the community. we do this by as mentioned sidewalk cleanliness is one of the mandates. creating spaces is also just as paramount. we bring together local stake holders and really hammering out consensus on how the district wants to coordinate and market itself to the greater san francisco bay area. sub gent marketing campaigns can distribute to the identity. that allows a command for new demand for the community to activate. i included some

pictures all over neighborhoods in san francisco. as you can see the seed installation at the astro district which is quite inpressive, we have fisherman's wharf, a new community park and two parking spaces in noe valley to create a public park let. often times these project that is are designed to create new public spaces are facilitated between cbds, area nonprofits and partners. there's very potential to accomplish even more. it has been incredible useful in assisting cbds to realize beautify projects. the

more we have at our disposals to suppleme supplement the greater the ultimate benefit is to our neighborhoods and con -- con -- constituents and stake holders. we have that immediate and direct impact on the qualify of life of our districts. cbd projects and programs vary understandably as demands and stresses on individual communities differ. solutions for japan town or noe valley may not be relevant to other cbds within the city. when we apply for grant funding what we are

asking from the city is to empower our community cbds to develop solutions as specific to our district problems. i included these programs. it's also better to have strategic partners. tyou can see the cbd led effort. it was a grant rp201 i think. it's a grant for the invested neighborhoods that have cap tase -- capitalized

on. they are data driven to allow our cbds. >> supervisor fewer: have you transitioned into the downtown cbds? >> not yet. other lighting installations that increase public safety but add a dynamic sense of art. with that i would like to introduce the next speaker. >> just like the neighborhood

cbds the downtown core cbds everybody everyone. we could have had five slides showcasing district stake holders. this is just a snapshot of the folk that is we are trying to improve the public realm for. we have had slides on the challenges that cbds are facing. one came in last week that end capsules everything. this is one contribution to stephenson valley. >> one person? >> one person. >> so we see a blocked sidewalk

forcing pedestrians to walk into the street. this individual collects needles. you can see all the sharp containers that have been collected by this individual. this individual suffers from mental illness and is very hostile. this takes a cbd and sometimes two to three markets 3,000 and 4,000 per

month. we need to address the antistreet behavior. as both my colleagues touched on our budgets are fixed but we are extremely well poised to be efficient in service delivery. we have wonderful metrics. we are just tremendously accountable. so we really implore you to stare any funding opportunities, grants our way. we would put our resources towards extending the hours of operation. many of us do not operate late into the evening

where we are seeing increased problems. >> do they extend back to your camera? >> they are in our hot spots. >> are these movable or fixed? >> they are fixed and they are -- the latest technology to those very extensive. so don't

know. >> are they registered? >> yes. >> thank you for your thoughtful presentation. i don't know if you have any other questions? question for either karen, dominic or tracy. can you-all estimate the additional levy or tax burden annually on our residents that they have taken on? >> just so -- just for some clarification are you querying the quantitiable amount? >> it's the budget committee. i'm looking for a little bit of numbers to quantify. >> good afternoon. senior program program oewd. i can not give you a set number per each

cbd that each assessment formula is derived via what the total budget of the district is as long as -- as well as the parcel characteristics of each individual parcel. >> okay. you cannot. >> no, but i can get you the assessment formula and give you some sample assessments for each direct. >> i'm not interested in how the properties are assessed. what i'm looking for is to understand residents will say my taxpayers pay for street cleaning for the streets to be cleaned. i'm trying to see how much how much of that is true. not everyone has one in their neighborhood. i don't know, chris, are you able to answer that question? >> can you rephrase the question for me? >> sure. so taxpayers say to me all the time, particularly

when we were erecting the green benefits district in the dog patch neighborhood, they will say why should i assess myself an additional tax when i pay property taxes, sales taxes, all these different taxes go into the collection of taxes that are collected from the state as well as from the -- as well as for the city and county of san francisco. then in addition to this very high cost of living and tax collection we asked them to assess another, although very small fraction based on the parcel of their property. how do we, you know -- you know, is there a thoughtful response to that? >> yes. so we are when going -- when we are going too these community meetings that's a concern that assessees would be delivering to the steering committee trying to form a community benefit district or a green benefit district or kid or

bid. the response per the management agreement with the city any baseline service within a cbd zone cannot not be pulled back. >> i definitely understand that. thank you. i'm going to direct my next question to karen, dominic and tracy, this wonderful trifecta leadership. i know you work closely with the department of public works. i was wondering in your opinion from what you've seen you don't have to have data to back it up, what kind of programs are working, what do you like, what would you like to see more of? do you need more pit stops? do you need more zones? do you need the zones to be more smaller and more people working the zones? i'm just trying to understand a little bit better