is there any other public comment on this agenda item, please come forward to the podium -- oh . thank you. go ahead. >> yes. i come to you with some background in this concern of pedestrian safety for our seniors and people with disabilities as i held that seat on the pedestrian safety advisory committee for ten years, serving under the will of the board of supervisors and the mayor. and i pose this question so tou and to tim. i did not hear at all in this presentation on the redesign of market street about inclusion of a.p.s. where will assistance devices be installed on the medians or the sidewalk with people with impaired vision to cross from the bus stop median or to the sidewalk? that was not described, and i

am rather bewildered by that omission in this redesign of market street and other wide arterial streets in san francisco that contain a median such as masonic, such as vanness avenue. where is it in market street? >> thank you. is there anyone on the bridge line as -- that would like to comment it? >> on the mayor's office of disability committee? >> yes, you are. >> yes, i'd like to have a word with the committee to express my means for disability change. i'm allowed three minutes, i think. >> yes, go ahead, please. >> when would i do that? >> now. you can start now. >> and who will be listening? >> right now, you're on the bridge line during the mayor's

disability council meeting, so the council would be listening. >> when i speak on the dome, who will be listening to me? >> the mayor's disability council plus the public that's attending the meeting. >> yes. i've been to the meetings before, but i'm not well enough to go to the meeting, and i don't drive anymore. so when should i start my three minutes? >> you can go ahead and start now, please. >> okay. my name is bruce steer. i'm a retired physician. i'm also the retired member of the california student legislature. i would like the council to look into the matter of handrails -- mandatory handrails on all public staircases. there are many staircases in the city of san francisco that do not have railings, and this,

of course, is dangerous, a safety issue. public safety issue, especially for seniors and little children. handrails are mandatory by the state law. give you an example of the one place that should definitely have handrails are the lower seats at at&t park. they do not have handrails. i addressed, and their lawyers won on appeals because the americans with disability act says they only deal with issues for disabled people, and obviously, there are a lot of people who are not disabled when they go to the stadium. but nevertheless, they should have handrails, which it's a mandatory state law, which they have evaded thanks to previous supervisors and mayors who allowed the permit to go through. thank you. >> thank you, sir, for your

comment. any other public comment at this time. >> there's one more. >> oh, thank you very much. >> zach, are you on -- >> yes. >> hold on. who's on bridge? excuse me. we have somebody coming up to the podium. would you mind holding? >> i don't mind holding at all. >> go ahead. >> thank you for the opportunity to be here again. my name is ann yeekw kwan. i was to echo what council member sosounni mentioned about having bicycle lanes, and having clear signaling when bikes cross and pedestrians cross. i used to live in santa barbara shabarbara -- santa barbara, and they used to have a huge range of

bike lanes. they tried to put in signage which was not well followed by the bicyclists, so perhaps more positive engagement, which i'm hearing -- i'm heartened to hear has already happened between the disability community and the bicyclists coalition, i think that would be helpful so there's more education and proactive rather than reactive measures. second of all, to the point of creating or placing way finding indicators on the corner prior to crossing the island busloading zones, i think would definitely be helpful because i personally have had and have heard from others, and they would cross krots, not knowing what buses or amenities are on there, and that created more confusion and congestion, so those are my kind of feedbacks and comments.

thank you again. >> thank you for your comments. okay. i'd like to go back to our call canner on t er on the bridge line. are you still there? >> yes, i'm still there. >> there's another caller on the bridge line. zach, are you still there? >> yes. >> yes. go ahead. >> hi. my name is zach carnesies, and i really appreciate the presentation that was given. i think this is a very ambitious and important project, and i -- it sounds like you really care about disabled input, which is really heartening to hear. however that's not always been my experience with sf mta. i tried to attend the access disability hearing and was denied because they do not provide a bridge line, and i was told someone would call me that i could join that meeting, and no one did. in addition, it's been very difficult to engage with

matthew west, except he's been quite dismissive about a lot of concerns i've brought up with sf mta, and it's also taken a lot of e-mailing and calling and talking to supervisors -- or within the customer service of sf mta to get any sort of issues addressed around disability needs and accessibility issues that i've had. it's taken a lot of persistence and multiple e-mails and calls, and so i'm interested in how details -- the actual details of this project, how the disabled voice will be -- will be reached out and heard specifically with the notices that are posted by sf mta. i've noticed they're often very small, often 12 point or 14.23 ont, very small, so people in wheelchairs can't read them easily. i've never seen a notice from the sf mta saying we really

want to hear your voice, we really want to do our best to help you come to our meetings. it's usually this is what we're doing language, and if you have a problem, call us. it would be really nice to see a more positive dialogue encouraged, and for the public at large could be reached out to specifically and not just organizations that work within san francisco and nonprofits. and again, i really want to say, i think this project sounds terrific. it sounds like you really care, and i am super happy to hear that, and i just want to be involved. i'm a member of the public. i have disabilities, and i found being a wheelchair user, trying to be involved in this has just become -- has seemed very difficult for me, and it's been a very difficult challenge, and i'd love to see some of those challenges alleviated and so more people can be included in those conversations because it is a great conversation, and this is a great discussion happening here today, and i'm very happy to be a part of it.

thank you so much. >> thank you for your comment. we're going to go ahead and close public comment on this agenda item, so thank you, everyone. i'm sorry. is there someone else that has a public comment? okay. thank you so much, staff. okay. we're going to move onto public comment, item number nine. items not on today's agenda but within the jurisdiction of mdc, and i believe we have a speaker's card. >> we do. hillary brown. hillary brown. that was for early? okay. okay. so we've got it. >> all right. we just wanted to make sure we can fit her in. thank you so much. okay. is there any other public comment not on today's agenda? okay. please come up to the podium. thank you. >> there will be an event

celebrated on may -- wednesday, may 9th, held by sf mta and senior disability action at the intersection of geary and masonic regarding the changes that sf mta has made at that intersection and they're subsequently doing all over the city that makes it safer for pedestrians to go from curb to curb. it is at 11:00 a.m. that the this event occurs at the intersection of geary and masonic, so that's a little under three weeks from now, and at the event, you can hear, and it will be told to all from various speakers about how that intersection and all intersections in this city will be safer in the timing from someone to go from curb to curb on wednesday, may 9th. thank you. >> thank you. any other public comment?

okay. we're going to go ahead and close public comment. we're going to go to information item number ten, correspondence. staff, heather? thank you. >> there is no correspondence. >> okay. we're going to move onto discussion item number 11, council member comments and announcements, and i believe council member williams has an announcement. >> i do. i'd like you to save two wonderful dates in the month of june. as you know, pride is coming up. our pride week is coming up, and the light house is going to be very involved this year, putting on a wonderful show. last year, we were marching in the parade. it was so much fun, and we thought how wonderful it would be if we invited other members of the disabled community to join us, so it could be as an individual, it could be as a group. so reach out to those associate -- those of you who are associated with community providers in -- with other

disabilities. we'd very much like to have us sponsor you going in that parade. we are going to have two events at the light house, one on june 21st. would it be an imposition for miss laura miller to tell us a little bit more about that? is she in the audience? >> yes, she's approaching. >> thank you so much, laura. i know i'm really going to be in a lot of trouble after this. >> thank you, miss miller, for your im3 romptu. >> my name is laura miller, and i am with the light house for the blind, and we will be marching in the pride parade. that will be fully accessible for anyone who wishes to join us. and then, before that, on june 21st, we will be hosting a happy hour for our community at the light house and having a

panel discussion about the intersectionality of what it means to live at multiple marginalized identities, and we'll be talking about employment and housing, health, relationships, all of those kind o kinds of things, so we'd really like to invite the lgbt community to the light house for those two events. >> thank you, laura. now you know why i could not remember all of that. >> thank you, council member williams. i know we want to adjourn, but i wanted to read something that was interesting. the sf mta, multiaccessible advisory committee, mac, is a group of 21 seniors and customers with disabilities who regularly meet to discuss sf mta services and that was mentioned in public comment earlier to provide input on public accessibility issues and is dedicated to maintaining and

expanding the accessibility for san francisco public streets and public transportation, and they definitely like to hear from the disability and senior community. so if you're interested in attending these meetings or applying to serve on the committee, please contact heidi seratin at heidiseratin@gmail.com for more information. i want to thank everybody for coming to our meeting. great exchange of ideas and information. i hope you come to our next meeting, and thank you everyone for attending, and we're going to adjourn it. bye-bye.

>> third thursdays at the commons is a monthly event series to really activate krisk centkrisk -- civic center, fulton mall, and other locations through social operation. >> in 2016, an initiative called the civic center

progress initiative was launched, it was launched by a bunch of city agencies and community partners, so they really had to figure out how to program these places on a more frequent basis. i'm with the civic center community benefit district, and i'm program manager for the civic center commons. also, third thursdays will have music. that was really important in the planning of these events. >> we wanted to have an artist that appeals to a wide range of tastes. >> i'm the venue manager. good music, good music systems, and real bands with guitar players and drummers. >> we turned uc center and

fulton street into a place where people want to be to meet, to laugh, and it's just an amazing place to be. there's a number of different exhibits. there's food, wine, cocktails, and the idea, again, is to give people an opportunity to enjoy what really is, you know, one of the great civic faces in america. when you look from the polk street steps, and you look all the way down the plaza, down market street, daniel burns' design, this was meant to be this way. it's really special. >> the city approached us off the grid to provide food and beverages at the event as kind of the core anchor to encourage people who leave a reason to stay. >> it's really vibrant. it's really great, just people walking around having a good

time. >> this formula is great food, interesting music, and then, we wanted to have something a little more, so we partnered with noise pop, and they brought in some really fun games. we have skeeball, we also have roller skating lessons, and we've got a roller skating rink. >> if you're a passion jail skeeball player like me, and you're deciding whether you're just going to roll the ball up the middle or take a bank shot. >> our goal is to come out and have fun with their neighbors, but our goal is to really see in the comments that it's a place where people want to hold their own public event. >> i think this is a perfect example of all these people working together.

everybody's kind of come together to provide this support and services that they can to activate this area. >> there's no one agency or organization that really can make this space come alive on its own, and it's really through the collective will, not just of the public sector, but both the public and our business partnerships, our nonprofits partnerships, you know, neighborhood activists. >> i really like it. it's, like, a great way to get people to find out about local things, cuisine, like, it's really great. >> it's a really good environment, really welcoming. like, we're having a great time. >> we want to inspire other people to do this, just using a part of the plaza, and it's also a good way to introduce

people if they're having a large scale event or small scale event, we'll direct you to the right people at the commons so you can get your event planned. >> being a san francisco based company, it was really important to connect and engage with san franciscans. >> how great is it to come out from city hall and enjoy great music, and be able to enjoy a comtail, maybe throw a bocci ball or skee ball. i find third thursdays to be really reinrig rat reinriggating for me. >> whether you're in the city hall or financial district or

anywhere, just come on down on third thursdays and enjoy the music, enjoy an adult beverage, enjoy the skee ball; enjoy an adult playground, if you (clapping.) the airport it where i know to mind visions of traffic romance and excitement and gourmet can you limousine we're at san francisco inspirational airport to discover the award-winning concession that conspiracies us around the world. sfo serves are more 40 million travelers a year and a lot of the them are hungry there's many restaurant and nearly all are

restaurant and cafe that's right even the airport is a diane designation. so tell me a little bit the food program at sfo and what makes this so special >> well, we have a we have food and beverage program at sfo we trivia important the sustainable organic produce and our objective to be a nonterminal and bring in the best food of san francisco for our passengers. >> i like this it's is (inaudible) i thank my parents for bringing me here. >> this the definitely better than the la airport one thousand times better than. >> i have a double knees burger

with bacon. >> i realize i'm on a diet but i'm hoping this will be good. >> it total is san francisco experience because there's so many people and nationalities in this town to come to the airport especially everyone what have what they wanted. >> are repioneering or is this a model. >> we're definitely pioneers and in airport commemoration at least nationally if not intvrl we have many folks asking our our process and how we select our great operators. >> ♪

♪ ♪ ♪ the food option in san francisco airport are phenomenal that's if it a lot of the airports >> yeah. >> you don't have the choice. >> some airports are all about food this is not many and this particular airport are amazing especially at the tirnl indicating and corey is my favorite i come one or two hours before my flight this is the life. >> we definitely try to use as many local grirnts as we can we use the goat cheese and we also use local vendors we use greenly produce they summarize the local

soured products and the last one had 97 percent open that. >> wow. >> have you taken up anything unique or odd here. >> i've picked up a few things in napa valley i love checking chocolates there's a lot of types of chocolate and caramel corn. >> now this is a given right there. >> i'm curious about the customer externals and how people are richmond to this collection of cities you've put together not only of san francisco food in san francisco but food across the bay area. >> this type of market with the local savors the high-end products is great. >> i know people can't believe they're in an airport i really

joy people picking up things for their friends and family and wait i don't have to be shopping now we want people take the opportunity at our location. >> how long has this been operating in san francisco and the late 18 hours it is one of the best places to get it coffee. >> we have intrrnl consumers that know of this original outlet here and come here for the coffee. >> so let's talk sandwiches. >> uh-huh. >> can you tell me how you came

about naming our sandwiches from the katrero hills or 27 years i thought okay neighborhood and how do you keep it fresh you can answer that mia anyway you want. >> our broadened is we're going not irving preserves or packaged goods we take the time to incubate our jogger art if scratch people appreciate our work here. >> so you feel like out of captured the airport atmosphere. >> this is its own the city the airline crews and the bag

handlers and the frequent travels travelers and we've established relationships it feels good. >> when i get lunch or come to eat the food i feel like i'm not city. i was kind of under the assumption you want to be done with our gifts you are down one time not true >> we have a lot of regulars we didn't think we'd find that here at the airport. >> people come in at least one a week for that the food and service and the atmosphere. >> the food is great in san francisco it's a coffee and i took an e calorie home every couple of weeks. >> i'm impressed i might come

here on my own without a trip, you know, we have kids we could get a babysitter and have diner at the airport. >> this is a little bit of things for everybody there's plenty of restaurant to grab something and go otherwise in you want to sit you can enjoy the experience of local food. >> tell me about the future food. >> we're hoping to bring newer concepts out in san francisco and what our passengers want. >> i look forward to see what your cooking up (laughter) ♪ ♪ ♪ ♪ ♪ >> today we've shown you the

only restaurant in san francisco from the comfortableing old stand but you don't have to be hungry sfo has changed what it is like to eat another an airport check out our oblige at tumbler dating.com >> clerk: madam chair. >> supervisor fewer: oh, thanks, so sorry. are we good? i do it every single time. gavel down. the meeting will come to order. this is the april 20, 2018 regular meeting of the san francisco local agency formation commission. i am sandra lee fewer, chair of the commission. i am joined by commissioner

cynthia pollock on my right and commissioner hillary ronen on my left. also joining me is newly sworn in commissioner shanti singh. madam clerk, do you have any announcements? >> clerk: yes. please be sure to silence any cell phones or sound producing devices. >> supervisor fewer: thank you. madam clerk. will you read item number two. [agenda item read]. >> supervisor fewer: are there any members of the public would wish to comment on item number two? seeing none, public comment is now closed. is there a motion to approve the minutes? great. moved by commissioner pollock and seconded by commissioner ronen. without objections, these minutes are approved.

madam clerk, can you please call item number three. [agenda item read]. >> clerk: there's one seat and one applicant, the one applicant being cynthia pollock. >> supervisor fewer: do we have an update from an interim administrative officer? >> chair fewer, members of the commission, angela calvillo, the interim officer. >> miss calvillo, so sorry to interrupt, because this does pertain to my application, i would just like to excuse myself from the room. >> supervisor fewer: oh, yes. >> as you know, commissioners, cynthia pollock remains in seat six as you know she may do so until another commissioner is

appointed or she is reappointed. now commissioner shanti singh was appointed to the alternate seat to lafco. welcome, commissioner singh. the commissioner was able to participate in commissioner business, and with commissioner singh, we have the necessary quorum to consider item three. given that commissioner pollock has already recused herself and left the room, anthothose conc my remarks. >> supervisor fewer: thank you very much. let's open this up to public comment. are there any members of the public who wish to comment on this item? seeing none, public comment is closed. >> i make a motion to excuse commissioner pollock. >> great. that was made by commissioner ronen, seconded by commissioner singh. we can take that without objection, is that correct?

and colleagues, can we have a motion to approve cynthia pollock to join lafco in the public seat? >> supervisor ronen: so moved. >> commissioner singh: second. >> supervisor fewer: thank you. there was a motion by commissioner ronen, seconded by commissioner singh. thank you. madam clerk, can you please call item number four. [agenda item read]. >> i believe we have a staff presentation. >> good morning, commissioners, michael himes director of the cleanpowersf program for the sfpuc. i do have a cleanpowersf update for you today, and we also actually have a presentation for you on our enrollment communications plan, so what i'm going to do is provide some

fairly brief remarks and then i'm going to turn the podium over to our puc deputy director of communications for power, tyler gamble. so -- and i'm going to cover a few things today in my remarks. our enrollment activities, our service to customers today, and an update on regulatory activities. with respect to enrollment and service to customers, the program -- i think this is present consistent with what i reported last time. the program's serving 81,000 accounts today. that's about 22% of cleanpowersf's potential service. once citywide enrollment is completed, our opt out rate is 3.2%. it's been at that level now for sometime, so we've been able to

retain 96.8% of the customers we've enrolled. our super green upgrade rate has increased a bit. we're at 4.2%, so a tenth of a% increase, and we've actually been conducting a small enrollment in april. you may recall from previous updates, we are conducting quarterly enrollment for customers that sign up fore the program, so we did that in april for customers that had signed up since january , and there were 230 such accounts that had signed up over those few months. looking ahead, and i think we indicated this at the last meeting, but our next enrollment will be july of 2018, which is really right around the corner for us, which is very exciting. on a related point, i'm going to get a bit more into that, but on april 10th, our

commission adopted new rates for the cleanpowersf program for the new fiscal year starting in july. these programs are expected to fund the financial reserves while delivering about a 2% -- about 2% savings as compared to comparable service from pg&e. to date, the program has been -- when we've set rates, we've tried to benchmark to a 2.5% discount, which is a really small discount, so we're really excited to be able to deliver something a little bit more material in july, especially when we're gearing up to enroll customers. i do want to comment that today, the rates are about 5% lower, so customers are saving under the cleanpowersf program. the july enrollment will increase the program customer account from the 81,000 i mentioned a moment ago to just over 105,000, and we're mostly

going to be adding commercial accounts in it the city. that's about 25,000 new commercial accounts, and about 1300 net energy metering accounts. and as a reminder, energy metering is the program for the customers that have solar on their roofs. the enrollment will increase our average demand served from about 65 megawatts to about 270 megawatts. it's essentially tripling the program size from an energy demand standpoint. we are also planning to enroll the balance of the city in april of 2019, so that's our general timeline. we will continue, though, to invite signups throughout the

city, and we're also continue to conduct those quarterly enrollments to accommodate those customers that want to get in sooner. so as i've indicated, we're -- we're on track to complete enrollment by july of 2019, which was the goal that our commission set forth for the program. that'll bring total accounts served to 365,000, and our average program demand to just about 405 megawatts, from 235 to 405 come this time next year. it's a pretty steep ramp, but we're on track, so very exciting. on the regulatory front, i wanted to remark a bit on the pcia. so the city's been an active participant in the pcia proceeding at the california

public utilities commission. the pcia stands for power charge indifference adjustment. most folks just refer to it as the pcia. the cpuc's considering forms to the charge, and this is the charge that pg&e levees on customers' bills. for several months, staff from the sfpuc and the city attorney's office have been working with our colleagues from other communities to prepare testimony that was submitted into the proceeding by the california community choice association, calcca. that testimony was filed on april 2nd, and calcca presented a proposal featuring a number of strategies intended to reduce electricity costs for all rate payers in the investor in utilities while supporting the transition to what we're framing as a new vision for

california's retail electricity market that of course prominently features cca's. the existing pcia methodology adopted by the cpuc, it calculates what is called the net unavoidable power procurement costs. you could also think of these as sort of the above market costs of the commitments that approxima pg&e's made to serve customers, and it calculates those costs that are attributable to the customers that leave utility supply service for a cca program or a third-party provider in the direct access market. the calculation has been contentious for sometime now. parties on both sides of the issue debate perceived cost shifts in either direction, and we're hoping and anticipating that the california puc is

going to correct and adopt the fair solution to this issue. i do want to point out that as the city -- this is not a new charge. it is -- forms of it were adopted more than a decade ago. the pcia in its current form was adopted around 2010, i think. and throughout the city as the voice of all of its citizens, including customers that elect to stay with pg&e has advocated for a solution that does not shift costs, and that has been our approach throughout. of course we want it done in a manner that's fair, that does not un -- inappropriately burden cca's and cca programs. so sort of to that extent, calcca's proposals, of course have been influenced by the city and have been guided by the following principles:

first, minimizing costs borne by call customers, second protecting customers from rate shock through stable and predictable rates. this is one of the problems we've had with cca it gets launched once a year and it can get set any rate. when we're endeavoring to set our rates for our service that accounts for those costs, that is he aa big chunk of our overall program costs that we need to manage around, so there are mechanisms that the california puc as a regulator can put in place to regulate and stablize those changes over time. ensure transparency and the regulation to allocate costs responsibly. so make it easy to see that the numbers are correct, in other words. to accurately reflect the long-term and short-term value streams in the commitments that the utilities made for customers.

generally speaking, the -- the proposals that we've seen from the utilities have overemphasized short-term evaluation, so it's something that we hope the puc will consider. encourage prudent utility resource procurement and portfolio management so that they actively manage those resources and go into the market if they need to to sell them at the highest rate possible. that reduces the fees that departing customers have to pay. on a voluntary basis, provide access to the resources in the utilities portfolio. so to the extent a cca formation results in a utility like pg&e having excess supply that the utility makes those available to the community to purchase on a voluntary basis. and enable california to continue its progress towards

achieving its environmental and climate goals. pretty important one there. so the cca is preparing a written briefing on the lafco for this topic, and i believe that was be sent to your attention very soon. we're almost done with that. so with that, i'll pause and take any questions you might have on at least what i discussed. >> supervisor fewer: so colleagues, any questions? >> supervisor ronen: just out of curiosity, have you done any research why customers are opting out, the ones that are doing so, given the savings that are available to them. just curious. >> yeah. actually we have. whenever the customer opts out, we present them with sort of a questionnaire to identify from a select set of options the reason. and there are two -- two of those sort of stand out against the others. the first is a distrust in

local government providing these services, and the second is a -- a dislike of the auto enrollment mechanism that is part of the cca statute and cca program. those, i would say, with the two -- two main issues. >> supervisor ronen: got it. >> yeah. >> supervisor ronen: that makes sense. the other question i had that given the mayor's announcement this week of being climate neutral by 2022, how much is cca going to play a role in that or does that change role or strategies or plans? >> at this point, i don't think it changes our basic strategy, which is to deliver carbon free electricity to san francisco citywide no later than 2030,

right? so our program is procuring power and planning long-term to develop a set of resources that will make our electric supply ghg-free. i think the related element is there are other components of the city's overall greenhouse gas footprint and climate footprint that cleanpowersf may contribute to solving, like transportation, for example, switching fuels from burning, combusting gasoline, combusting natural gas to using clean electricity? and you know, that's happening a lot. there's work being done in the city. the department of the environment is working on initiatives to address that. the puc is, as well, but you know, electrifying transportation is going to be a

one, and that's balancing the city's overall goals with respect to transit. but an electric vehicle that can plug into the grid and get ghg-free power from the city is going to be the solution. >> supervisor fewer: commissioner pollock? >> commissioner pollock: thank you so much for your presentation and thank you to the commission for appointing me for another four years, and i'm happy to serve on this body. i just wanted to thank you for the work that the puc is doing and you know, the climate action strategy that the city presented to the public and has really geared our programs around that strategy echos all of our thoughts, which were that claenl power sf was the number one way that we could achieve the city's climate goals.

so i want to make sure that we're always echoing that and supporting that, and hopefully, they move forward quickly, and i can't wait until april 2019. >> me either. >> supervisor fewer: okay. thank you very much. do you -- >> so i know i have another component. i did have a few slides. do we have time for that? >> supervisor fewer: sure. >> so if no other questions, it's my pleasure to introduce tyler gamble. he's been at the puc for six months? eight months. i knew it's been around there. mr. gamble's been with the puc for eight months, came to us from the great city of new orleans. he's going to present some slides on our communications plan. >> hey, good morning, commissioners. how are you? i will run through our communications strategy that we have so you guys kind of know the tactics that we're taking

over the next few weeks and months to enroll these customers and as we look forward to 2019, as well. so as mistake just talked abou we've got a great opportunity. this year, we're looking at enrolling 25,000 power customers in san francisco. our goal is to educate customers about the program. that's why we're taking a multifaceted approach here. the message cleanpowersf gives you the power to choose cleaner energy options for your business at a competitive price. so the number of strategies we're looking at, we have our required mailings that give us an opportunity to put our messages on them. we're going to leverage local and regional media outlets, we're going to target high energy user customers of that

25,000, engage business organizations, and launch a paid digital media campaign, as well. and so for starters, talking about the enrollment notices, we've cleaned them up a little bit. they look a little bit more modern. we're focusing on imageery. the first notice goes out on may 7th. they're the first of four. as you know customers get two ahead of the enrollment and two after, and for the first time we're going to separate those enrollment notices, so we have some customers that have opted in early, so they'll be opted in in july. we'll have separate notices for business customers and residential customers that can really highlight the benefits, based on the kind of customer you are. next leveraging media outlets, we're going to leverage our relationships with the media to tell that story. we'll focus a lot on the business media for this up coming july enrollment, and

it's going to help customers signed up in july early, or they'll be enrolled in 2019. we've created a digital press kit that includes faq's for business customers, for residential customers. it's going to include social media posts, newsletter, copy that organization ones who maybe don't have time to meet with us in person can use that same material to educate their -- their membership who in turn will be those customers. of course we're going to use the mayor's communication assets, the board of supervisors communication assets, and sfgov, and then sfpuc has digital copies of everything that goes out to our customers, as well. moving onto clean energy influencers, so throughout the year we partner with stakeholders who are part of this movement. we do a lot of phone banking

recentlies with them to upgrade customers to super green. we're going to share that information, we're going to attend events, we're going to attend more of those sound banking nights, and we're going to attend more panels as well to have a little bit more discussion about why it's important to go super green, why it's important to have this type of energy in san francisco. it's also important to meet some of these customers face-to-face, so we're looking at a very diverse customer base. we have small mom and pop shops, but we have large customers that don't even manage their own energy bills, they have a party that does that. so we did get some information from other cca's across the state, where third party customers prefer to have that face-to-face. so we are going to have meetings with face-to-face customers, and let them know

what the perks are. and we're engaging business organizations, so we've worked really closely over the last few weeks with the mayor's office of economic and workforce development. we've got a number of organizations that we're going to hit. if nothing else they're going to get our information in the press kit, but ideally, we'd like to meet them at events that they have, at meetings that they have, and any way we can hit them to help spread this message. and we have a print and digital media campaign as well. starting in may we're going to roll that out with targeting digital print. we also did a rehit of our website, so cleanpowersf.org, we -- we own the url for that, but it goes to the sf water website, but we wanted to have

a website that was very clean, aligned with what our other notices looked like, and people would be able to look at that, get information, and we're going to have a bill claytonor, and people can type in their electricity use and find out what their bill would look like. and then, there'll be big button options, enroll right now, a lot of direction where they need to go. we're looking at local newspapers and just other simple places to hit the customers that we want to. we really ramped up our outreach this year. we've hired more communications staff that's focused on power communications both on the cca side and on hetch hetchy power, as well. we're attending more events this year so far, we've hit 20 event. we're going to be participating in earth day, we're a sponsor of small power sf week. as i mentioned earlier, we

partner with our advocates, so we've done two sierra club phone banking recentlies this year that resulted in multiple opt ups for the super green product, and we've increased our social media increase on twitter with regular posts and interaction with customers and other influencers and we're leveraging our local sfpuc audience. that was the update i wanted to give you. do you have any questions, thoughts, comments that we haven't thought about? >> yes. thank you for presenting this. it's really exciting to see things moving forward. i know that over the last couple years that lafco has echoed concerns from advocates that cleanpowersf wasn't separating itself from -- from water in the ways of how it's presented to customers, and so it is exciting to see that a lot of the feedback is being

incorporated into the communications plan. i know that it was for me a source of some frustration, and so it's exciting to see it moving forward. i really want to support the social media post that you're doing. i know that they're still maybe just trickling in a bit, but i'm excited to see the ramp-up, and if we could hear some -- some reports at a later time on how -- how you notice this reaching customers, what type of impact, the types of budgeting that you're doing towards communications and how that is actually presenting -- sounds exciting out there. and how that's sort of fruitful a in getting more sign ups and opt ups to super green. >> yeah, happy to do that. we're certainly evaluating in real-time, and we'll do some evaluate after.

i think the coaleolest part ab the new website, first, it's mobile friendly and secondly we're going to be able to do a lot of tracking on who's coming onto the website and how long they're spending, so we'll be able to present that to you in the next few months. >> supervisor fewer: any other comments or questions? just one question. are you doing this in multiple languages? >> yes. >> supervisor fewer: and are you interested in participating in my district's health fair which we're having hundreds and hundreds people come to the richmond district. >> yes. absolutely. when is it fewer fufr ju. >> supervisor fewer: just wanted to invite you to the event. >> what's the date on that? >> supervisor fewer: it's may 4th or 5th. it's the 11th annual health festival that we're doing. you can reach nicholas brusky

for more information. >> thank you. >> supervisor fewer: mr. himes, are you done or is there any other components of your presentation? >> no, i'm done. >> supervisor fewer: mr. himes, thank you very much. yes. let's open this up for public comment now. come on up. you have two minutes. >> thank you, chair fewer, and commissioners. i'm jed holtzman from 350 bay area. i just want to say to supervisor ronen's comments about the climate, definitely moving to 100% renewable energy. it was 50% of the climate action goals and cleanpowersf is obviously going to be the vehicle that does that for us over time. we also support it being a hub of programs and services like energy efficiency electric vehicle programs and things to incentivize distributed energy,

all of what will be moving beyond that goal other than just consuming 100% renewable energy from somewhere. we had made comments some years ago about the super green imageery and messaging and branding, and it seems like all of those are moving forward now and it's great. saw a bus ad from the sfpuc about how our tap water is powering the bus, and i feel like something about cleanpowersf should be in that location starting new in perpetuity, and i'll just use a few of my last seconds to say that 350 bay area is a 501-3(c), and climate action organizations like ours have started all over the world, many of which work on local