are really talking about agenda items e, f and g. ?aerkt -- is that correct? >> this is e, yes, commissioner. >> i think i should -- do we have to vote on them independently? individually? you just covered them. >> i just covered e. >> ok. thank you. so, any comments or questions from the commission on item e? >> i have two brief questions. one is to make sure that the membership enroll process is as less onerous as possible. so, are gifts allowed? would someone be able to give a gift that would, on behalf of someone else to enroll in the program? >> like a purchase -- >> a monetary. yes. for members -- >> the model is evolving and at

this point we're looking at family members, children of an older adult. spouse. people's family choice. those individuals can buy, but we don't want people who don't know about the program to start paying for it. i'm sorry. i'm not articulating this well. the goal is if somebody purchases membership, they are indicating their curiosity and their involvement in a program. people are more likely to become involved if they put money into the program. that's the goal. >> personally invested? >> personally invested but we have spouse family. >> the other question, briefly, would be that the objective, the stated objective is to have 5% in diversity among membership over the term of the grant. maybe i just don't understand the scope of how many

individuals in general are part of the program. but that seems low to me. does that track with what we think overall makeup of the membership? >> right. one of the reasons that we -- of course we want to see diversity in this program. this program is a portfolio of programs that are community services-based. certainly what we have -- what we know is that the senior center programs are very diverse, tend to be people who are living in poverty or low income. and when we -- when we developed and started adding in the village model, we wanted to focus on more middle income people. so which turned out to be more -- less did ?rers terms of ethnicity. so, we know that we're doing a good job overall of serving people who are people of color and people living in poverty.

this program kind of started out a little differently and we want to see an increase in diversity. but we're generally focused on this more middle income population. so if that helps answer your question. >> sure. >> ok. >> thank you. >> thank you. any other comments or questions? for linda? any comment or questions for the public? hearing none, call the question in all favor? >> aye. >> any opposed? thank you. the motion carries. >> next is item f on the agenda. >> requesting authorization to enter into a new grant with next village san francisco for the provision of the village model during the period of july 1, 2018 through june 30, 2020 in the amount of $215,124, plus a 10% contingency for a total grant amount not to exceed $236,636. thank you, linda. >> commissioners, i seek your approval on the new grant with

nex village san francisco. nex stands for northeast exchange team. so, next actually means something in context here. next was founded in 2009 in the northeast sector of the city. this is the fisherman's wharf, chinatown, northeast area of san francisco. i give an example of a couple of members that are affiliated with next. ed had been a member of next for a while. and was getting help with grocery shopping from volunteers. the volunteers started to notice that he couldn't cook anymore. this alerted to the volunteers to the need to get ed fixed up with meals on wheels. so one of the things that the villages can do is keeping them

involved skoeshlly in the community through volunteerism as well. aina is a member who likes to play piano but has mobilities issues. a next volunteer drives her to a residential care facility so she can play the piano once in a while. she really enjoys volunteering and playing the piano. the volunteer likes driving her there. it is a very positive thing that next is able to do in this incident stance. they will provide service to 100 consumers and recruit 125 volunteers in the coming year. may i answer any questions? thank you. we provide volunteers for routine maintenance issues -- >> yes, commissioner. >> which often help people remain in their own home when they can't cope. so it's really a very, very good program. any comments or questions from the commission for linda? commissioner lang?

>> sure. is next village an entity in and of itself or does visit a fiscal? >> it's an entity in and of itself. there is no fixed location. villages don't always have fixed locations. staff work at home sometimes. they are in the north beach area quite a bit. they will be in a cafe or neighborhood center. they also work out of the public library in north beach. >> any other comments or questions? how many people would like to speak? i see a lot of people standing. ok. [laughter] thank you very much. [laughter] >> thank you, commissioners. for the record, my name is jacqueline zimmer jones, i'm the executive director of next village san francisco. we primarily represent seniors

in district three and district two which happens to be a area of town with the highest concentration of seniors, the highest concentration of low-income seniors and the highest concentration of ethnic seniors. so, just to kind of set the record a little straighter, we do have a very diverse membership. we have a significant number of members from the asia a.p.i. community and we have african american members. so, we have the most diverse village in town and we represent the dmaunlts we serve. for us, this the concept of charge inch a minimum of $120 to be a member of the village, this is a new policy by the department and it's designed to make our organization more self-sufficient financially. but also to, i guess, ensure that people are vested in the program. we actually answer that issue -- we have a lot of subsidized members. right now we have 166 and that

is we completely subsidized their membership through fund raising. i just want you to be clear that with this particular r.f.p. that we're no longer allowed to fund raise for our members, for those that can't pay. we will seek to try to find connection for them their family if they have family. we're not exactly sure where the funding is going to come from and we assume that we're going to lose almost all of our a.p.i. members. we are looking to regroup in some way. but i want you to know that is a challenge for us and it is a challenge for our members. and with our current membership numbers, which have been dropping with this whole idea of the $120 fee, that we're probably going to have about 100 dues-paying members and we'll have to find another way to continue to serve the other

members. so, villages are supposed to represent the community they serve, they're member driven. our members come to us with ideas, for events and with what they need and we try to honor everything that someone asks us to do for them. so we go to great levels to make sure people can stay in their own homes and remain independent and a lot of those people will fall off of our [inaudible]. [bell ringing] >> thank you very much. any comments or questions? commissioner lang? >> i just need help, someone to explain why it is you can no longer fund raise. >> that is a requirement that the department of aging has, for lack of a better word, imposed upon us through this latest r.f.p. and they can answer for themselves. but their idea is that people will be more vested if they actually have made a financial contribution to our community

and they'll have a stake and a say about whether they're meeting our expectations. >> i can speak on behalf of the department. essentially, as i said earlier, we added a new program to our portfolio, which is the village model. we have other ways to serve people who are low-income and can't afford that, which is the senior model or community connector model. and what we did is we realized that we had a little bit of, i guess, bleeding over from our various programs that kind of got confusing as to what was what. so we redefined them recently before we put this request for proposal out and said these are the three models and we asked providers to apply for any of those three or multiples. and we very much believe in serving people who are low income, obviously and people in

district three. we have a number of clients who do get served in our various programs there. but what we wanted was then if there are people who cannot pay in this particular model, they can be served through another model. either the community connector model or senior center model. this particular organization declined to do more than one model because they thought it would be hard to handle both models. what we do now is look at a way to make sure that those people get referred to other programs in the community. >> the only thing i want to add f i could -- and that is why i had a question about whether you had a fiscal. it puts the organization at a disadvantage as to other nonprofits raising money to subsidize or to fill gaps in their funding. and i would just like us to

sort of -- wouldn't change anything now, but to rethink this again because i like the notion of members rallying together, finding ways to raise money, participating in their own fund raising, if you would. just a thought. >> so they can raise their own funds. i mean, and the organization can certainly fund raise what we were asking them not to do is use our money to go ahead and pay for memberships. we want this to be a separate model where it's a membership model and people who can qualify for other services can go to those other services. >> actually i understand that. but i thought i heard you say that your agency can no longer subsidize them? >> right. what we were doing is we were fund raising outside of -- we weren't asking thome pay for subsidized members. we were fund raising that on our own. we raised $30,000 last fall to cover all of our subsidized

membership. that is what they're telling us we can't do any longerment and they gave us an opportunity to become a community connector model and that isstomy a village model only no one has to pay. we only get $100,000. we have the least funding of any village in the city. but we would have had to run two models. we would have had to run a village model and a community connector model so if 20 people came to an event, i have to track them based on whether they're a completely subsidized member through a community kex to and because they're a village member and because they paid something. to me, because we're so small staff-wise, that that was a challenge. so we chose to go with the village model and try to work something out going forward. it leads us -- you know, we don't want to stop serving these people and it is true

that the city can do some to serve these people. but it's not always enough and it is not what you wills they -- we don't think people should not have to play the piano in a nursing home because it is not a true need. >> i actually understand. we think we should be able to help people whenever and however, if we have a volunteer we should go ahead and do it. >> and we agree with that. absolutely. >> very good. we can talk off-line about -- >> may i suggest at the end of the period of this particular contract that we assess the number of clientss that have dropped out of the program and see if they're getting comparable services through other city programs and we can tuns impact on this particular village. that might be a way to -- >> that and we can transition this to a community connector model and get served. we can figure out different ways to do that. >> thank you. any other comment or questions from the sdmition any other comments or questions from the public?

hearing none, call the question. all in favor? >> aye. >> any opposed? motion carries. thank you. team g. requesting authorization to enter into a new grant agreement with golden gate senior services for the provision of the community bridge modelle during the period of july 1 20, 18 through june 30, 2020 in the amount of $3.5 million for a total grant amount not to exceed $338, 250. michael, welcome. >> good morning, commissioners. executive director mcspaden. on the theme of models, this is another model coming before the commission right now and maybe take quick step back to say that starting in about 2012-2013, we saw some increased funding through ad bax and other resources to

explore some new models of programs. think fiscal year 2013-2014, we saw it becoming involved in the village. models and shortly thereafter the community connector model. in fiscal year 14-15, there was add back funding to pilot a hybrid model between a community center program and a village model program. so, we started doing that in 14-15. what we have here today moving forward in 18-19 is kind of the result of that pilot project. we're calling it the community bridge model of programming. and it distail what is we learn from that village, community center hybrid program. it shares some of the features with all of them. in our packet, we highlight the overlapping of the different things. this is a nonmembership model, a nonpaying membership model.

based in a community center. and the idea is that it's leveraging that community center and its community on site and reaching out into the immediate community it serves to engage the community with service communities and other offerings to engage people who might not otherwise have been attending thing that the community center. it is an opportunity to bring in folks. some of the folks can be referred on to enjoy services that are at the community center itself. folks that are at the community center who might be interested in this elevated or new level of services can also participate that way. of note, language capacity within this program. this program is actually based

out of the richmond senior center and the richmond district. in program language capacity includes cantonese and mandarin dialects. in house across the organization we also add in russian and spanish language capacity. >> thank you, mike. any comments or questions from the commission? any from the public? hearing none, quaul the question. all in favor? >> aye. >> any opposed? thank you. the motion carries. item h. requesting authorization to enter into a new grant agreement for community living campaign for the provision of the cayuga community connector program during the period of july 1, 2018 through june 30, 2020 in the amount of $218,450 plus a 10% contingency for a total grant amount not to exceed $240,295.

thank you and welcome rick appleby. >> good morning, president, commissioners. director mcspaden. i'm rick appleby and i'm one of the program analysts at the office on aging. continuing in the theme of some alternative models, i'm here to request authorization for the grant with community living campaign for their cayuga community connector programs. the cayuga community connector serveser as distinction san francisco residential neighborhood in district 11 that doesn't have a dedicated community center. cayuga connectors coordinates and promotes outreach, healthy aging activities, socialization opportunities, mutual help and other services support the health and independence of older adults and adults with disabilities. many of the cayuga connector programs are held at the adeskedin church located at 2525 alamedy boulevard which is

walking distance for many of the participants. and it partners with other organizations such as 30 street, always active program t cayuga improvement association and various city departments. including the neighborhood empowerment network. this is a nonmembership-based program that tries to bring together residents of that neighborhood to support each other. i read on the website that some folks have never met their neighbors. one of the efforts here is to connect those folks and have a grassroots nature of support for those people. diverse staff and program volunteers help with translation and communication and advice about providing culturally appropriate services and overall cayuga current staff includes fluents in

cantonese and russian, irdu, hindu and punjabi. a pretty long list. thank you for your consideration. >> any comments or questions from the commission? >> call in question, all in favor? >> aye. >> any opposed? thank you. the motion carries. item i. requesting authorization to enter into a new grant agreement with aids housing appliance san francisco for the provision of limited term housing subsidy for seniors and adults with disabilitieses during the period of march 1, 2018 to june 30, 2019 in the amount of $375,000, plus a 10% contingency for a total grant amount not to exceed $412,500. welcome back, rick. >> thank you, commissioners.

just a quick comment about this item and the next item. they're both contracts for provision of these limited term housing subsidies. each of the programs approaches the housing subsidies in somewhat different ways. so, i'll describe that to some extent. the variation in programs was by design and the request for proposal wanted to generate new and innovative ideas and wanted to see what would come up from the providers. also to note that the moneys for both of these contracts was a one-time sum that's for specified amount of time. through june 30 of 2019. each of the programs had to address the fact that this was limited term and they had to see describe how they would approach the end of the funding stream. so, the first dlat we're looking at, your consideration

of, is the aids housing alliance subsidy program. this agency is popularly known as q foundation and they provide a comprehensive approach to housing crises and preventing homelessness, including job training and supported employment, emergency hotel vouchers, back rent and first-month deposit assistance and deeper subsidies for very low-income people needing long-term assistance. the foundation conduct an extensive intake assessment to determine the consumers's financial needs and resources and their social service needs. based on the assessment, the housing assistance plan is created that includes subsidies and the other services, internal q foundation and their new network of partner agencies. the q foundation subsidy program recognizes that many older adults and people with disabilities need a variety

length of term of subsidies. and people that are accepted into this particular subsidy program will be made aware of its limited term and commitment to work on having alternative resources long-term. i'm happy to answer your questions at this point. >> thank you. any comments or questions for rick? any questions or comments? all in favor? >> aye. >> any opposed? thank you. the motion carries. item j. requesting authorization to enter into a new grant agreement with self-help for the elderly for the provision of limited term housing subsidy for seniors and adults with disabilities during the period of march 1, 2018 to june 30, 2019 in the amount of $1,125,000 pluss a 10% contingency for a total grant

amount not to exceed $1,237,500. once again, it is rick appleby. >> thank you, commissioners. in this case, it is self-help for the elderly's housing subsidy program. and that program focuses on people who find themselves in very acute housing difficulties. without the resources to pay their rent. so similarly, self-help assesses these folks, determines the subsidy amount based on the person's financial and social situation. and then assists a person while they -- sorry, act sis other resource as needed to sustain them beyond this limited term subsidy program. self-help has a large variety of programs that we know so they will be able to access employment, services, help people access governments benefits, all of these things

that might improve their financial situation. the alternative, of course, is to find other housing over the short term. consumers in this case also will be aware that this is a limited term, nature subsidy and will work with self-help staff to find alternative long-term sourcesments thanks. >> thank you, rick. any comments or questions from the commission? any comments or questions from the public? hearing none, call the question, all in favor? >> aye. >> any opposed? thank you. the motion carries. just reminding the public and commissioners that items k, l, m, and n have been removed from the agendas so we're now at item o. which is requesting authorization to renew the contract with merced residential care for the provision of emergency bed placement services during the period of july 1, 2018 through june 30, 2019 in the amount of

$96,000, plus a 10% contingency for a total contract amount not to exceed $100,500. welcome. >> we are requesting authorization to extend our agreement with merced residential care for one year. the purpose of the contract is to meet our state mandate, to meet urgent clients needs and to provide emergency shelter to older people and adults with disabilities who have experienced abuse, neglect or self-neglect. through this contract, we're able to provide our clientss with a safe environment where they can stay temporarily while a.p.s. works to resolve the abuse or neglect situation that could facilitate the client's return home. or to identify an appropriate longer term residential placement option in collaboration with a clients.

residential care will provide the a.p.s. program with two temporary emergency placement beds as well as meals and supportive personal care services. we have been working with merced residential care for approximately two years and we have found that this facility provides the clients that we refer with excellent and compassionate care. thank you. i'm happy to answer your questions. [please stand by]

we have about 191 days out of 272, like, seven out of nine months from the fiscal year to date. and you could say that another way we have had one bed occupied for the entire time and they keep two beds for us that we can use at any given point. >> and are we -- like in general do we exceed the two beds that are available at any given time? is there -- are we meeting -- are we consistently having beds available or are we -- or are people having to wait in terms of the overall -- >> we have the beds available and there's been some occasion on which, you know, people may be occupying the beds but we have alternatives. >> in 12 individuals in total being diverted from unnecessary

hospitalization or homelessness, does that meet the need of our yearly -- what we actually see in terms of a.p.s. client needs? >> yes. some of the individuals are able to return home or going to long-term placement after they stayed there so it meets the needs until we are able to find a way forward with them. what the actual solution is would vary depending on the unique situation of each client. >> thank you. >> thank you. any other comments, questioner lang? >> questions around the capacity of this particular agency. how many people can they accommodate? >> they have three residential care facilities and each one is of a substantial size. i believe that they have about 20 beds and they have residents

and so this contract is guaranteeing they will hold up two beds for us so if there's an emergency situation we'll have access to at least two beds during the year. >> very good. and the second question i didn't -- i believe that you said they had a contract with us for past two years but i didn't see their monitoring reports. did i just miss that? >> we did a monitoring report last fiscal year and we're doing one shortly and they have -- there's been no findings and i'm ready to send something -- >> thank you. >> thank you. mr. wallenberg? >> thank you. we also talk about services that the contractor will have a relationship with a established medical provider. i'm just curious which provider that is? >> so our residents are -- or most of them -- will have their own primary care physician, for example. or another medical provider available to them. so part of what the role of our

residential care facility is to make those provisions to their medical provider, to provide services to the victim, the client. >> and the secondary is the primary care -- not just for better health or something like that? >> exactly. >> any other comments or questions from the commission? any comments or questions from the public? hearing none, calling the question. all in favor? >> aye. >> opposed? thank you, the motion carries. >> requesting authorization to enter into a new grant agreement with the legal assistance to the elderly for the provision of legal service programs for health-related law during the period of april 1, 2018, through june 30, 2020, in the amount of $290,322 plus a 10% contingency for a total amount not to the exceed $319,354.

welcome back, michael zaugg. >> hello again, commissioners. this item is one of the first-year dignity fund initiative items. and this is providing legal assistance to older adults and adults with disabilities presenting with health-wise issues. this might include assistance with health care coverage issues or denials, medicare or medical issues and inappropriate hospital or rehabilitation discharges or other sort of related issues that rise to a legal sort of level. i think that this built up the idea that health is important and part of being healthy is having access to health care. and sometimes perhaps our health care system doesn't -- it creates barriers to that and sometimes through the many rules and the regulations in a legal assistance is needed to advocate through the various processes to create access to health.

we had heard a strong -- leading up to this we had heard small community interest in a program like this and also a survey of the local community seems to indicate that there's not a program exactly like this so i think we're filling a service gap here. this contract funds one full-time dedicated attorney who will be working on this as well as some part-time paralegal and supervisorrial support. and one thing to note about this program that i'm particularly excited about is that they're going to enter into m.o.u.s with the ombudsman program and the high cap program. and the ombudsman, of course, providing advocacy in long-term care settings and the high cap program for counselling to medicare beneficiaries or soon-to-be eligible medicare beneficiaries. so it's a nigh it's a nice netwy can raise awareness, and creating a system for referral

across the different programs in case someone shows up at one end with an issue that might be better served over here or there. >> thank you. any assistance navigating the health services world is welcome. everybody encounters the problem at some point so this is a very good idea and it is as you pointed out one of the initiatives coming out of the fund. any comments or questions from the commission? commissioner? >> the dollar amount that i see here for the full-time staff attorney. >> yes. >> is that correct, it seems low. >> it seems like paralegals. >> yes, that is correct. yeah. >> thank you. any other comments or questions before we all go to legal school? >> or don't go to legal school. >> any comments or questions from the public? seeing none, call the question. all in favor? >> aye.

>> any opposed? thank you, the motion carryings. and item q. >> requesting authorization to enter into a new grant agreement with legal assistance to the elderly for the provision of life planning legal service program for lgbt older adults and adults with disabilities during the period of april 1, 2018 through june 30, 2020, in the amount of $177,509 plus a 10% contingency for a total amount not to exceed $195,260. welcome back, tiffany kearney. >> thank you and hello again. i am asking for a grant agreement. to provide legal services for life planning documents, specifically focused on serving older adults and adults with disability in the lgbt community. this particular dignity fund, 2017-2018 allocation stems from

the recommendations published in the may 2014 report by the lgbt aging policy task force. the report revealed that many lgbt older adults lacked life planning documents and that there was a need to have these documents in place to ensure that their wishes were honored in the event that they could not communicate them. the report highlighted the importance of these documents, in particular for the lgbt community because sometimes individuals in this community rely on family of choice to communicate on their behalf. and family of choice may not be legally recognized without having such documents. examples of life planning documents include wills, trusts, powers of attorney, advanced health care directives, and

hospital visitations. l.e.a. will partner with aids legal referral panel to provide this service. beth alrp and e.l.a. have extensive experience in serving the lgbt community and by working together they will be able to deliver services that meet the needs. during the 2 1/2-year grant period at least 210 consumers will be served and over 2,000 hours of legal services provided. additionally l.a.e. will conduct over a hundred hours of outreach to help to ensure that lgbt individuals who may be frail or isolated are aware that these services exist and are available to help them. we're anticipating very positive results and i am happy to answer any questions that the commission may have at this time. >> thank you, any comments or questions from the commission? this is a very important program.

the need is enormous. and that came out clearly in the dignity fund discussions and in the reports that you alluded to so i'm looking forward to funding this and hearing about the results. so, thank you. any other comments or questions from the public? hearing none, call the question. all in favor? >> aye. >> any opposed? thank you, the motion carries. >> item r... >> requesting authorization to re-new grant agreement with senior and disability action for the provision of the senior and disability empowerment program during the period of july 1, 2018 through june 30, 2019, in the amount of $197,102 plus a 10% contingency for a total grant amount not to exceed $216,812. welcome back linda murray. >> thank you, commissioners and

executive director mcspadden. the next four items on the agenda are all grant renewals with senior and disability action. and they are -- i will need to go through them individually but a brief overview. they are consumer advocacy grants and when we think of consumer advocacy it's important to not think about -- well, what is important to think about is that individuals need to speak up for themselves and it's not always something that people are comfortable doing and it's not always something that people are able to do. one of the things that the consumer advocacy program does is to help people achieve the comfort level and with knowledge and experience to speak up for themselves for their rights which is really important. first is the senior and disability empowerment program. the senior and disability empowerment program is two schools -- they go out into the community, the schools are mobile, so they can go out to

the bayview and they can go out to visitation valley and they can go out to anywhere at the request of providers in those areas. the senior disability survival school is a school that teaches people with disabilities and older adults what their rights are, what services are available, how to access those services, how to -- i think that all of us have tried to get service over the phone and it can be quite a gauntlet of phone calls and calling different people. it teaches who to call, having patience to do that, and the perseverance to do that. and it also teaches a lot of the resources that are out there. and that's the disability and survival school. and the disability and survival university takes it one step further. one of the big things they do is to have some public speaking classes. like what i'm trying to do right now with you. thank you. and it is extremely difficult and if you're talking about

yourself it's harder and it can be even be harder than that. and so it helps people to understand that their rights are theirs and how to achieve them. and there's a number of other classes available through the survival school and the empowerment program. and they focus on the underserved areas of the city, which is why they're mobile. it can be translated into a variety of languages and there's an agreement with the translation service so if they're going out to the a.p.i. community they can bring a cantonese translator with them. i may answer any questions. >> thank you very much, commissioner wallenberg. >> i have one question in terms of the long-term care consumer rights advocacy. we talk about a multilingual call center and a variety of assistance for consumers.

i just wanted to know the frequency of calls. >> if we could that's the fourth item -- i'm sorry, commissioner, we have to vote on this one first. >> okay, it's all right. >> any other comments or questions from the commission? any comments or questions from the public? hearing nobod none, call the qu. all in favor? >> aye. >> any opposed? the motion carries. item s, requesting authorization to renew the grant agreement with senior and disability actions the provision of the homecare advocacy program during the period of july 1, 2018 through june 30, 2019, in the amount of $102,238 plus a 10% contingency for a total grant amount not to exceed $112,461. welcome back, linda. >> thank you, commissioner. again, this is consumer advocacy and this is the homecare

advocacy program. this program has a twofold purpose. one is to work with consumers to gather consumer input, to gather consumer stories to find out what the experience is on the ground basically for individuals receiving ihss services. the second -- so this is a consumer group and it's one part of it and the second part is the in-home support services ihss task force and this is a long-time collaboration, a long-time task force that includes consumers and stakeholders and it includes ihss itself and people from government agencies, non-profit organizations, and the goal is to bring together consumers and the people representing these organizations for conversation. so that there's a real understanding of what the needs are. i may answer any questions. >> thank you, linda.

any comments or questions from the commission or the public? hearing none, calling the question. all in favor? >> aye. >> any opposed? thank you. the motion carries. item t >> requesting authorization to re-new grant agreement with senior and disability action for provision of the housing advocacy and counselling program during the period of july 1, 2018 through june 30, 2019, in the amount of $158,930 plus a 10% contingency for a total grant amount to not exceed $174,823. and again it's linda murley. >> thank you, commissioner. i wanted to assure commissioner lang that i did monitor all four of these programs. >> i saw it in there. >> okay, i just wanted -- [laughter] -- i wanted to say and one of the pleasures -- it's a pleasure in monitoring a program -- i learned a lot of what is going on at the program.

i learned about the people who are doing the work and there's a lot of energy and a lot of dedication. the people at s.d.a. are pretty wonderful. so, anyway, the housing and advocacy counselling program works with seniors and adults with disabilities in need of housing, tenants' rights and single room occupancy help and advice. and the counselling services are provided by the housing rights committee of san francisco. and housing advocacy efforts are including outreach, coalition building and participation in public hearings, meetings that specifically advocate for residents and to promote improved living conditions and services for seniors and the residents of s.r.o. buildings. one of the things that the housing advocacy team is working on right now is it's kind of like -- i guess like a street team in a way, keeping people alert in their neighborhoods to eviction -- evictions that might be happening and for sale signs to make sure that this is

happening the way that it should and if it's not to report it back in. i have had the opportunity to see the housing team speak before the board of supervisors. they're incredibly impassioned when they talk. i have also seen them on the steps of city hall with the megaphone and they're pretty good. i may answer any questions. >> any comments or questions from the commission? any comments or questions from the public? hearing none, call the question, all in favor. >> aye. >> any opposed? thank you, the motion carries. and item u... >> requesting authorization to re-new grant agreement with senior and disability action for the provision of the long term care consumer rights advocacy program during the period of july 1, 2018 through june 30, 2019, in the amount of $115,689 plus a 10% contingency for a total grant amount not to exceed $127,257.

again it's linda murley. thank you. >> thank you, commissioner. the long-term care consumer rights advocacy program also has a twofold purpose. one is to take educational sessions out into the community. and these can include what sorts of services are available and they can be drop-in clinics at a senior center when people need advice. so this is one of the parts of the long-term care consumer rights advocacy program. excuse me. the other aspect of the program is a call center. and i think that when we think about call centers we think about those -- some of those commercials that we see on tv or thousands of people in a room picking up the phone like this. this is not that kind of a call center at all. it's a call center with phones, yes and people answering the phones. there's an average of about five to eight calling a day, about 50 calls a month, that consumers

are trapped by their issues. some people don't want to share too much information. they want to retain their privacy. other people are quite open with what they have to say and they'll call back, relationships can get established over the phone. there are the language capacity of the call center is english. mandarin and cantonese dialect and also spanish, the center is staffed by trained volunteers and these are peer volunteers with the idea that people are going to be more likely to open up about problems in their life to somebody who they feel comfortable with. may i answer any questions, commissioners? >> thank you, any comments or questions from the commission. commissioner lang? >> just a comment. i really love the advocacy programs and i just look forward to seeing the results. i just think that it's an important thing to help to teach people how to do. thank you. >> thank you.

>> thank you, commissioner. any other comments or questions? comments or questions from the public? hearing none, calling the question. all in favor? >> aye. >> any opposed? thank you, the motion carries. item v, requesting authorization to renew the grant agreement with the glide foundation for the provision of meal services and program security for department of aging and adult services clients, during the period of july 1, 2018 through june 30, 2019, in the amount of $1,570,634 plus a 10% contingency for a total grant amount not to exceed $1,727,698. welcome linda lau. >> good morning, commissioners and director mcspadden. my name is linda lau, the lead nutritionist with the office on the aging.

i'm presenting in front of you the recommendations to renew the contract for imlied for two programs for one year from july 1st, 2018, to june 30t june 30th, 2019. for the amount as stated. the meals program provides three meals a day and the majority of the clients at glide serves are low-income and homeless folks. and included with this budget is the $183,000 and change for the security team to provide basically security for the -- not only the staff but also for our participants who frequent the program. and the program is part of the workforce, development training program, basically it provides a healthy snack for people who participate in the workforce

training program and it generally is half a day training. and we receive this program from the homeless department in the year 2016 so we are now overseeing this. and i'll be happy to answer any questions that you have. >> thank you very much, linda. any comments or questions from the commission? any comments or questions from the public? hearing none call the question. all in favor. >> aye. >> any opposed? thank you. the motion carries. item w, requesting authorization to renew the grant agreement with shanti project for the provision of animal bonding services to lesbian, gay, bisexual and transgender, lgbt seniors and adults with disabilities, a.w.d., during the period of july 1, 2018 through june 30, 2020 in the amount of $570,250 plus a 10% contingency

for a total grant amount not to the exceed $627,275. welcome back, rick. >> hello again, commissioners. i'm here to request the authorization to renew the grant with shanti's bonding program for lgbt adults and people with disabilities. we talked about this program a bit in february when there was some additional funding to that program. so what we already know is that shanti's animal program, animal bonding program, is part of their "paws" program, pets are wonderful support. they believe as many of us do that the animal/human bond is extremely important to folks' well-being and as folks become more isolated for whatever reason that the relationship is even more important. so shanti's animal bonding

program in this case specifically reaches out to older adults and people with disabilities in the lgbt community to provide pet care assistance as well as peer support and care navigation. the -- let's see, i want to note that one of the important aspects of helping people with their pets and animal companions is that it also reaches the person. so we're hearing stories, wonderful stories, from shanti staff about folks who come to the weekly pet care clinic and sit around and socialize with each other. so they're really bringing some services to the folks themselves, of course, the intent of the program. i also wanted to note that in this particular renewal we're including funds from the community living fund. in the past we've added those moneys towards the end of the last two years, i guess that it was, as a nice modification but we're happy to have those funds

now from community living fund in the budget ahead of time so they can be fully planned for and utilized. if it weren't for those funds i would mention that the lgbt clients that shanti is serving would need to meet the additional criteria and that risk for institutionalization. i met with shanti staff to conduct their contract monitoring on april 5th, and there were no significant findings. the animal bonding program exceeds required contract objectives and their program compliance. thanks. >> thank you, rick. any comments or questions, commissioner? >> not so much a question but a comment. for the benefit of my colleagues here on the board, in addition to these funds shanti supplements by doing their own fundraising and next wednesday i'll be seated next to some of these animals at the annual fundraiser at the fairmont hotel

and i look forward to reporting back to you all on the benefit of that benefit. >> thank you, commissioner. any other comments or questions from the commission? any comments or questions from the public? calling the question. in favor? >> aye. >> any opposed? the motion carries. item x, requesting authorization to renew the grant agreement with shanti project for the provision of social isolation prevention services to lesbian, gay, bisexual and transigenter, lgbt, seniors and adults with disabilities, a.w.d., during the period of july 1, 2018 through june 30, 2020, in the amount of $672,400 plus a 10% contingency for a total grant amount not to exceed $739,640. once again rick appleby. >> thank you, commissioners. this is the other shanti program, obviously, to help with isolation in the lgbt community.

and what i'm repeating is that many older adults and people with disabilities in the lgbt community lack family support, they have experienced or experience social discrimination and ostracization and often mistrust social systems. so they're hesitant to reach out for help. their isolation increases because of that. so this program uses a system of care navigation and peer support volunteers that provides a variety of supports to their potential clients. they work very hard at establishing trusting relationships with their clients and to help them to find other resources. merely having a care navigator and a peer support volunteer is one way to specifically address isolation and then that brings along the referrals to other resources as possible. as well, shanti works closely

with the curry senior center to have center-based lgbt programming. curry currently offers lgbt specific community services, so curry and shanti together will develop coordinated and implement social connection programs as they already are. that's specific outreach, of course, is the tenderloin and south mark communities. some examples of those activities include peer support groups, behavioral support and outreach and education. again, i met with shanti staff on april 5th for their meeting and they were in compliance and meeting their contract requirements. thank you. >> thank you, rick. in my -- it seems like a hundred years on the commission, i have seen the number of programs aimed at lgbt seniors grow and expand. and it's been very, very

gratifying. this is a particularly important program because despite the tremendous progress regarding legal rights and social acceptance there's still many, many frightened and isolated lgbt seniors. this program addresses those needs. so i think that it's great and i wanted to comment on that. any other comments or questions from the commission? any comments or questions from the public? hearing none, call the question. all in favor? >> aye. >> any opposed? thank you. motion carried. item w, the grant agreement with alzheimers degrees and related disorders inc -- i'm sorry? oh, i'm sorry. item y, requesting authorization to renew the grant agreement with alzheimer's disease and related disorders association,

inc, for the provision of addressing the needs of lesbian, gay, bisexual and transgender lgbt seniors and adults with disabilities, a.w.d., in san francisco living with alzheimer's disease and related dementiasful during the period of july 1, 2018, through june 30,2019, in the amount of $210,125 plus a 10% contingency for a total grant amount to not exceed $231,137. welcome, monte cimino. it's been a while. >> good morning, president and commission and director mcspadden. i'm monte cimino with the office on the aging. i'm here to seek approval for the alzheimer's dementia care project and the purpose of this program is coming partially from findings and recommendations from the lgbt task force report issued in march