and the second question is how do you guys -- can you guys check with the ace program and see what type of work that people can do. and lastly, is that can you touch on -- upon the jobs, what people are doing right now. >> sure. so the first question was whether or not we work with department of rehabilitation or if we only work with individuals who are funded by the regional center. so just a little bit of context. we run prevocational and post secondary education day programming. so all of the individuals who participate in those programs are regional center funded. within our workforce development umbrella, we

absolutely partner with department of rehab. many of those individuals, probably 70% are participants in both of those areas, so they will work with department of rehab and they would work with the regional center. and then, we have about 30% of the individuals that we support that have very similar needs. because we don't specialize in a.s.l., and we don't specialize in vision loss or vision impairment. that's not really our core competency, but we really work with individuals who for whatever reason may not be funded by the regional center but have similar needs. and some of our higher volume placement programs like amazon, where the -- we're the disability hiring hub for amazon in the bay area. anyone who can be served by the regional center or the department of veteran affairs is eligible for that program,

but sort of our core competency is definitely individuals who are funded by the regional center. does that answer -- >> yes. >> okay. so the ace program, yes, i was lucky enough to participate with some other members of the council on the planning for the ace program. we work very closely with portia, the recruiter for the ace program. we have a handful of participants that we support that have applied for city employment. as of now, no one has been hired, but we continue to apply, and portia has been really wonderful and participates in some of the job fairs that we offer. she's come and spoken to some of our intern groups, but at this point, we haven't placed anyone. and at this point, i'm losing track of your last question. >> the last question was, the

more numbers are based on percentage based. can you educate us on what types of jobs you guys look for or hope to maintain people. >> yeah. so that's really shifted, i would say, in the last five years. when i started, we primarily were placing in part-time roles, part-time, entry-level roles in entry level employment. and we've seen a shift, and about 50% of our placements are full-time, which is wonderful. as far as our placements, it's as individual as the people that we've worked with. that being said, there are some core areas that we've been successful. within the provide sector, tech was an early adopter of the arc. we worked with salesforce for

over 15 years. where we've seen a lot of success in full-time roles are facilities, tech enabled facilities so sort of a hybrid between an i.t. and facilities role, so somebody that's making sure that all the screens work and you're able to connect to all of the tech and all the breakout spaces. we have an early childhood education program, so we're placing people as preschoolteachers or in after care programs. we have a definitely large sort of customer service base of individuals who are working at cultural constitutions, for the giants, those sorts of things that tend to be more part-time roles. and then, we've definitely seen a big increase in skilled administrative work, and that really varied because we have some folks that are very skilled in data entry. as you know, data entry is kind of going by the wayside, but

depending on where you work, certain companies still have that need, so we've been focused on getting jobs where there's career opportunities, there are full-time opportunities when that is what people want and that we're really meeting the skills and needs of the individual. >> and also it has benefits, is that right? >> correct. so many of the individuals that we support do receive public benefits. we work really closely with the ticket to work program through social security, that individuals are able to earn at a higher level and maintain their health care benefits. the majority of the work that we do around connecting individuals to benefits through the independent resource center or department of rehab. that said, i would say our biggest role around benefits is just education and kind of

dispelling some of that fear of losing coverage and being able to sit down and do the math, especially in san francisco where the minimum wage is so high, and most of our clients are earning at least $2 over minimum wage. if you do the math, you're coming out ahead in the end if you're working than you would if you're just receiving social security. the biggest questions that come to us has to do with medical coverage, and that's how we tend to utilize the program. >> i guess my question was on when people have a job, do -- when it comes to part or full-time, they can -- are able to get employment benefits, is that right? >> absolutely. so every employer that we work with, you're being hired just like any other employee. so they would get the --

whether it's health benefits, vacation time, stock options, employee stock purchase plans, 401 (k)'s, all of those things available to any other available would be available. we do sort of a contract to hire because that tends to be a nice entry point for a lot of folks, but when someone is brought on board, then, all -- they would get all of the benefits any other employee would get. and then we help them kind of balance, do you want to take the employee benefits or do you want to keep your grant, medicare or medi-cal. >> yes. thank you. >> thank you, council member madrid. council member kate williams. >> okay. thank you. alex did a fine job of asking the questions that i would have had, so thank you, alex. but i cannot let this opportunity pass without saying as a member of a community

service provider how we look at the arc as being a model of providing services to our community and just want to thank you very much for the fine work that you do. >> thank you, kate. we feel the same way. wonderful partners. >> any other questions or comments from council members? brief? >> yeah. >> okay. cochair blacksten? >> yeah. i just want to simply follow up, make a comment that the work i see that you're doing here with the arc of san francisco is really tremendous, and i'm impressed that you cover the wide scope all the way from young people to a number of us who are entering the senior citizen role. i never thought i'd get here, but years do go by, let me tell you. so the ticket to work program is -- is something i know a lot

of people are involved with, and i'm glad that you're doing it, and look forward to getting more information as you go along. >> thank you. >> thank you, council member blacksten. staff, any questions? comments? >> hello, again, kristin. thank you for being here. i really appreciate it. one thing i just wanted to mention, when you were mentioning the arc's intersection with technology, i know that the arc is involved with partnering with a lot of different community organizations. but as things move forward, one additional recommendation may be to think about collaborations with the sf tech council, which is -- i don't know if the arc is directly connected with the tech council or not, but the tech council, which, for the benefit of this council, oversees efforts for digital inclusion and tech

nological inclusion for folks. i just want to offer, the arc may have -- would have a strong perspective to lend to that group, so just food for thought. >> yeah. absolutely. i believe our director of strategic initiatives went to their last meeting. we had previously been more involved than we are currently, but that's definitely an area of focus for us. >> great. >> so thank you for the recommendation. >> supervisor chair, one more staff comment or question? >> oh, certainly. >> i just want to say thank you again. good to see you. so the roots of the organization 65 years ago was from parents of kids with disabilities who were concerned about their children's future, and that's what started the whole comprehensive shape of

services you actually have. what advice -- because on our council, we also have parents that have children with disabilities. what is your advice to parents who do not have transitional age youth yet, but they should be -- they will be thinking down the line in a few years? >> that's a wonderful question. my suggestion would be to start looking at programs now, and as you're preparing for when you are getting to the transition point, you can also invite the service providers to come to transition i.e.p.'s, which i always think is a really good idea so that you feel like you have a very strong idea of what you're working towards. and also that you're able to kind of manage expectations or have a better insight into what adult services supports will look like because it is different than the school district. the other -- my biggest suggestion to parents,

particularly because i really sit in the workforce development area is to start talking about what you want to do for work now, the way that you would with any child. what do you want to be when you grow up, identifying places that you go in the community where you see people with disabilities working. i would be happy to provide you with a list of all the places where our participants work. i think it's really important to have that vision the way that anyone else would as you're growing up of the things that you're interested in and how that could potentially be leveraged into a career and having that conversation now. and i would also recommend, you know, there are some other supports for families, for sure and just some other wonderful events where you're able to connect to places that serve both youth and adults so there's sort of a familiarity as you're growing up. one of the challenges i think that we have on the parent side is that adult services are so

different. we don't have i.e.p.s. the way your plan looks is very different, and i would encourage parents to see what an individualized service plan looks like for adult programming maybe prior to going through the transition i.e.p. process so that you're kind of prepared for what that will look like and make those connections now. i mean, it's pretty easy to give us a call and come by for a tour. we're always more than happy to have people just kind of build that familiarity. and don't be afraid of benefits. work is important. >> and just a follow up question for that. do you have any specific services or does the arc provide specific services to parents of kids with disabilities. >> yeah. so we've tried a couple different times with support

groups. it's a really interesting thing with adults. it seems when things are going well, we don't hear from parents as much as would be when your child goes off to college, you're a little less involved. we have -- i know j.c. cohen who comes to a lot of these meetings, she has hosted a variety of just different informational events at the arc, so we do full power workshops, where you can learn about community safety, and those are really appropriate for all ages. we've done some person centered training thinking workshops, as well, which are really kind of open to everyone. one of the marquis programs that we have that really kind of branchs all ages is our ready, set, fly program where you can come to s.f.o. and practice going through security, getting on the plane, and really get that under your belts. that primarily is taken advantage of by families, but at this time, we don't actually

support any -- or we don't provide any support groups specifically. but lots of -- a lot of educational contents, yeah. >> any other comments from staff? thank you. i want to thank you for your presentation and for the work that you do and for waiting patiently. >> happy to. >> thank you very much. >> thank you. >> we're going to go ahead and close this presentation. we're going to open -- yeah, we're going to open -- thank you. we're going to open up public comment on this presentation. do we have anyone on the bridge line? okay. i don't see a speaker card. does anyone want to come up to the podium and make a comment? okay. thank you. with that, we're going to go ahead and close public comment. we're going to go onto information item number 10, correspondence. do we have any correspondence?

>> there's one correspondence item, and director nicole bohn will be discussing that. >> thank you. >> hello again. i just wanted to mention briefly that council received an e-mail of concern regarding the state of some of our programs specifically downtown and in portions of the financial district, and i just wanted to let the council know by way of follow up that m.o.d. is working with our colleagues in d.p.w., department of public works for the appropriate follow up related to that correspondence that you all received earlier. that you all received, i believe, a week and a half ago or so. >> thank you very much for the update. discussion item number 11, council member discussions and announcements. i just have one. i'll be brief. next month, we are not having our monthly meeting. in august, we're having our leadership session development, so we will be back here

september 21 from 1:00 to 4:00 here in room 400 here at city hall, so we look forward to seeing you then. any other comments or anything from council members? okay. i'm going to go ahead and, at this point, going to adjourn. thank you very much for your time and have a good weekend.

(music)

>> herb theatre,open rehearsal. listen to the rehearsal. i think it is fun for them, they see our work process, our discussions, the decisions we make. it is good for us. we kind of behavior little bit when we have people in the audience. msk (music) >> we are rehearsing for our most expensive tour; plus two concerts here. we are proud that the growth of the orchestra, and how it is expanded and it is being accepted. my ambition when i came on as music director here -- it was evident we needed

absolutely excellent work. also evident to me that i thought everyone should know that. this was my purpose. and after we opened, which was a spectacular opening concert about five weeks after that the economy completely crashed. my plan -- and i'm absolutely dogmatic about my plans --were delayed slightly. i would say that in this very difficult timefor the arts and everyone, especially the arts, it's phenomenal how new century has grown where many unfortunate organizations have stopped. during this period we got ourselves on national radio presence; we started touring, releasing cds, a dvd.

we continue to tour. reputation grows and grows and grows and it has never stopped going forward. msk(music) >> the bay area knows the orchestra. you maybe take things for granted a little bit. that is simply not the case will go on the road. the audiences go crazy. they don't see vitality like this on stage. we are capable of conveying joy when we play. msk(music) >> any performance that we do, that a program, that will be something on the program that you haven't heard before. string orchestra repertoire is pretty small. i used to be boxed into small repertoire.

i kept constantly looking for new repertoire and commissioning new arrangements. if you look at the first of the program you have very early, young vibrant mendelson; fabulous opener and then you have this fabulous concerto written for us in the orchestra. is our gift. msk(music) >> and then you have strauss, extraordinary piece. the most challenging of all. string orchestra work. 23 solo instrument, no violin section, now viola section; everybody is responsible for their part in this piece.

the challenge is something that i felt not only that we could do , absolutely could do, but i wanted to show off. i can't tell you how aware i am of the audience. not only what i hear but their vibes, so strong. i have been doing this for a long time. i kind of make them feel what i want them to feel. there is nobody in that audience or anywhere that is not going to know that particular song by the fourth note. and that is our encore on tour. by the way.

i am proud to play it, we are from san francisco. we are going to play that piece no matter where we are. >> providing excellent customer service to each other so that we can succeed together. because we're a small division out here, and we're separated from the rest of the p.u.c., a lot of people wear a lot of different hats. everyone is really adept not just at their own job assigned to them, but really understanding how their job relates to the other functions, and then, how they can work together with other functions in the organization to solve those problems and meet our

core mission. >> we procure, track, and store materials and supplies for the project here. our real goal is to provide the best materials, services and supplies to the 250 people that work here at hetch hetchy, and turn, that supports everyone here in the city. i have a very small, but very efficient and effective team. we really focus hard on doing things right, and then focus on doing the right thing, that benefits everyone. >> the accounting team has several different functions. what happens is because we're so remote out here, we have small groups of people that have to do what the equivalent are of many people in the city. out here, our accounting team handles everything. they love it, they know it inside out, they cherish it, they do their best to make the system work at its most efficient. they work for ways to improve it all the time, and that's really an amazing thing.

this is really unique because it's everybody across the board. they're invested it, and they do their best for it. >> they're a pretty dynamic team, actually. the warehouse team guys, and the gals over in accounting work very well together. i'm typically in engineering, so i don't work with them all day on an every day basis. so when i do, they've included me in their team and treated me as part of the family. it's pretty amazing. >> this team really understanding the mission of the organization and our responsibilities to deliver water and power, and the team also understands that in order to do that, we have a commitment to each other, so we're all committed to the success of the organization, and that means providing excellent customer service to each other so that we can succeed

>> right before the game starts, if i'm still on the field, i look around, and i just take a deep breath because it is so exciting and magical, not knowing what the season holds holds is very, very exciting. it was fast-paced, stressful, but the good kind of stressful, high energy. there was a crowd to entertain, it was overwhelming in a good way, and i really, really enjoyed it. i continued working for the grizzlies for the 2012-2013 season, and out of happenstance, the same job opened up for the san francisco

giants. i applied, not knowing if i would get it, but i would kick myself if i didn't apply. i was so nervous, i never lived anywhere outside of fridays know, andfridays -- fresno, and i got an interview. and then, i got a second interview, and i got more nervous because know the thought of leaving fresno and my family and friends was scary, but this opportunity was on the other side. but i had to try, and lo and behold, i got the job, and my first day was january 14, 2014. every game day was a puzzle, and i have to figure out how to put the pieces together. i have two features that are 30 seconds long or a minute and a 30 feature. it's fun to put that altogetl r together and then lay that out in a way that is entertaining

for the fans. a lucky seat there and there, and then, some lucky games that include players. and then i'll talk to lucille, can you take the shirt gun to the bleachers. i just organize it from top to bottom, and it's just fun for me. something, we don't know how it's going to go, and it can be a huge hit, but you've got to try it. or if it fails, you just won't do it again. or you tweak it. when that all pans out, you go oh, we did that. we did that as a team. i have a great team. we all gel well together. it keeps the show going. the fans are here to see the teams, but also to be entertained, and that's our job. i have wonderful female role models that i look up to here at the giants, and they've been

great mentors for me, so i aspire to be like them one day. renelle is the best. she's all about women in the workforce, she's always in our corner. [applause] >> i enjoy how progressive the giants are. we have had the longer running until they secure day. we've been doing lgbt night longer than most teams. i enjoy that i work for an organization who supports that and is all inclusive. that means a lot to me, and i wouldn't have it any other way. i wasn't sure i was going to get this job, but i went for it, and i got it, and my first season, we won a world series even if we hadn't have won or

gone all the way, i still would have learned. i've grown more in the past four years professionally than i think i've grown in my entire adult life, so it's been eye opening and a wonderful learning