work and responsiveness. >> hello. commissioners. my name is kristin lecke. in the days following the hit and run on the embarcadero, i was regularly in touch with people who new kevin manning, the pedi cab operator who eventually passed away from injuries from the crash. i am concerned about the people who are impacted by these traffic collisions are not yet being supported. in the days following kevin's death, we were immediately working with his close friends and family for a ghost bike memorial event. where was the c.r.t. then? then, we turned out for an m.t.a. board meeting. while we appreciate the condolences from director ed reiskin, there was no mention of the rapid response team or the results of their engineering team to bring near term improvements to the embarcadero. time and time again, it is instead up to the friends and

family who are grieving after loss to push for more. on behalf of our 10,000 members, we urge the city to do more and to do it faster. if even the loss of life isn't enough for immediate street safety improvements, our city is failing our people. commissioners, thank you again for bringing this to the attention and let's keep pushing our city departments to do more. thank you. >> supervisor yee: thank you very much. any other public comments on this item? seeing none, public comment is now closed. any othermen comments, colleag? seeing none, then, this informational item -- let's move quickly to item six. >> clerk: item six, update from vision zero community groups. this is an information item. >> supervisor yee: miss deluca. >> good morning, noonish, good afternoon. good afternoon, chair yee, and commissioners. i am kathy deluca, the project

coordinator for walk sf. so first, i'll start with the senior and disability work group. so this group forms in -- formed in 2016, and ad vocates from several departments came together and decided we needed to do something. it wasn't okay that two was killed. we knew that market was a high injury corridor. so we quickly formed this group, and we actually rallied together and made some changes. we were able to get leading pedestrian intervals on market street after we joined together. we got better turn restriction signage because we know on the

safer market street project there are a lot of turn restrictions, and is it ae confusing -- and it's confusing, and we were also involved in the city driver training, so we've been getting a lot of good things accomplished together. the city has been putting in a lot of protected bike lanes, which is really good, but there are a lot of consequences, and so we got a group together to talk about this. basically, when you have protected bike lanes against the curb, you lose access to the curb, so folks who used to pull up to the curb and get out on the curb, which is really important for seniors and folks with disabilities, that access is gone. and now if you're getting out from the curb, you have to cross a bike lane. so we wanted to really talk about this and make sure that

improvements that are really important for bicyclists that should happen could also work for seniors and people with disabilities. so we had a big workshop in march. we invited city staff from all different agencies, advocates, consultants, and we even had folks from oakland department of transportation come. and we had a great day really opening up this conversation and talking about the challenges that these communities face and coming up with solutions. so -- and i just wanted to give you a few examples because i think visuals help kind of understand what we're talking about. so when we have transit islands, when the bike lane's against the curb, and we have a transit island, it could be harder fore people with disabilities and seniors to get off the island. is it a ramp and only on one end of the island? that could be difficult for seniors and person with disabilities. if you're blind or a person with low sight, and you're used to going to the curb to find

your bus stop, and then somehow the bus stop moves out into the street, how are you supposed to find out where that is? so we were talking about how can we make this work? we talked about sidewalk level bike lanes, which is the city is planning in some of our corridors, which again for seniors and people with disabilities there are a lot of concerns with that mixing. we know that those people are more at risk if they're in crashes, so we talked about how to design these so that they were safe. floating parking. so if the bike lane is protected by parking, this is -- this is causing all sorts of challenges for folks with disabilities and seniors. so again, you used to be able to step out of your car onto the curb, but now you're stepping out from your car into this hatched zone. so sometimes folks find that hatched zone isn't big enough to get your walker or stroller

out. sometimes instead of, again, you used to be able to step right onto the curb. now you have to travel down this zone and try to get onto the curb which is a longer distance to cross. and the group also found there were few you are accessibility parking spots. we could go into this forever, and i like to -- oh, again, post protected bike lanes, just an unintended consequence is how are folks who need to get to a destination right at that location accessing it? it's blocked now. so we had this great discussion where we talked all of these -- these problems out, and we came up with a handful of solutions. and so the group really talked about hey, if we had raised crossings across the bike lanes, that would really help pedestrians be safe and visible. if we had really visible and predictable crossings, that's going to help people find these transit islands.

universal design was talked about a lot, which is just making sure a street -- a design of anything, street building, works for everybody, so we talked about that. the group also -- you know, we tried not to get mired in write offs, so this group just thought we needed more space for people. and then, flexible designs where you can try things -- this was a short-term low case transit island that the city put in, and trying these out and seeing how they work. and finally, the group found the need for multiple access and crossing points. sometimes the island is really long, and there's only one ramp at the end. so that is a ton of info -- okay. that's a ton of info, but i skbru just wants to raise this info

because i don't think the group was talking about it, and we want to make sure that vision zero includes everyone. we're continuing this conversation, and the senior and disability work group is -- we're actually going to form a temporary design review group with the city to make sure we're looking athe some of these new designs and really getting some standards down that will work. we're also going to be putting together a toolkit with all the information that's easy to digest that we can handout and share with other cities because we've gotten input from other cities because it's really not happening elsewhere, so that's the power of this group. >> supervisor yee: could you remind me this group, when did it finish meeting and come up with these solutions? >> these -- so we met -- this charrette, this workshop was in march. so we have been meeting with the city since then to figure out next steps, and then, we recently decided to form the

design review group, and so we're still working on this toolkit, too, so we're going to get that done in the next month or so. so that's kind of a lot of information for you about the senior and disability work group. we're going to keep working on the protected bike lane work because we're not done yet. and then this year, we're going to work on safe streets for people with disabilities. we love the safe streets for seniors program, and we really want to see an equal focus on folks with disabilities. so that is the first group that we are fortunate to be involved with. the other group is near and dear, i know, to supervisor yee's heart, san francisco and bay area families for safe streets. so commissioner stefani, i don't know if you've had a chance to hear about this group yet, so i'm excited to get to tell you about it. so walk sf has the great privilege of working with this group and supporting this group, which is why i'm here to tell you about it. so sf bay area families for safe streets is a group of people who have survived

crashes or who have had loved ones who had have been in crashes or loved ones killed in crashes, and they came together to basically support each other and advocate to the end of preventible injuries and deaths on our streets. so they're an amazing group of individuals, super inspiring. here you'll see one of our members. elvin lester, speaking with acting mayor breed in the beginning of the year to really announce that vision zero victory last year. this group has accomplished a lot in two years. they formed two years ago, and then, subsequently put an event on in 2016 and 2017, and every year, participation has just gone through the roof. so really great way to raise awareness of this problem. last year, we were super excited, our members -- so

we're a bay area wide group, not just san francisco. some of our members live in san jose, and they lunched their first day of remembrance in san jose, so we're really excited to continue that again this year. automated speed enforcement, which we all know about. this group, san francisco bay area families for safe streets was the heart behind getting this bill to sacramento, was the heart of getting this bill sponsored and the heart of getting this bill the furthest any bill has ever gotten for automated speed enforcement. they haven't given up. they're going to keep meeting with folks and keep testifying and keep working so that no one has to die from speeding in this city. they worked a lot with the department of public health on a traffic fatality response protocol. it's not the one that ricardo was talking about. that's the rapid response. this is when a traffic fatality happens in san francisco, this is a protocol that all of our city agencies work to come

together to basically make sure when someone's killed in a crash, there's a quick response, tfamily gets sort of a -- not sort of, gets a quick response. a lot of times, the victim gets blame. they should have had a helmet on. that sort of language does not work for people suffering trauma, so the families were able to work with city agencies, talk to the police department, talk to fire, talk to the department of public health, and the city respond does with this amazing protocol, which i think is really a model for the whole country. the group has been involved with ad campaigns with the sfmta and john knox white, to really spaed awareness of traffic campaigns in our city. we had our first retreat this summer where we came together and stepped back and start today do some planning, so that

was really exciting. and then finally, just last week, the group won the golden wheel award from the san francisco bike coalition which was a really big honor and big deal. so i will end by telling you what we're going to do now. they're going to go to new york in december for the nshl bike cities conference. we're planning day of remembrance, which will be november 18, and we're hoping you'll all join us, and we're doing a lot of foundation building for the group. we kind of got out of the group really quickly with a.s.e., and now we need to step back and get some things in place. but we're really strong and really excited, and so i hope that the group can come -- i hope some members can come and meet you all. it's hard. some of the members have full-time jobs and they don't live in the city, but i hope you can get to meet some of them in person because i'm just a full-time representative. so that's all. thank you. >> supervisor yee: thank you

for your presentation and any questions? seeing none, any public comments? >> hello, again. i'm kristin lecke from the san francisco bicycle coalition. i just want to take a minute to thank walk sf and the working group for the great charrette they held this past march on how the city can design bike lanes that are safe and accessible for all pedestrians. through my own work to extend healthy saturdays year-round, i've been lucky enough to work alongside rec and park and the mayor's office on disability in regards to access ibltiblity --

accessiblity issues in the park. we're very excited to be a part of these conversations and we look forward to making more spaces accessible for all ages and abilities in the city. thank you. >> supervisor yee: okay. any other public comment on this item? seeing none, public comment is now closed. i -- oh . okay. so the recommendations from the disability community, i know you're putting it altogether, and i know at some point, the -- i guess sfmta would look at it, but in our next meeting, i want to make sure it's on the agenda that we get a response in terms of what has -- how sfmta will be utilizing some of

these recommendations and -- and whether or not there's a plan to move forward with some of these recommendations. so that should be on our next agenda. okay. thank you very much. so this information item, can i have the item number seven. >> clerk: item seven, bold ideas update and next steps for action strategy. this is an action item. >> supervisor yee: bold ideas. >> good afternoon. my name is ryan reeves. i work at m.t.a. at our vision zero program lead. i'm going to talk to you very quickly because i know we're the last item about a recent workshop we held for the bold ideas and how that feeds into

the next action strategy that we're developing. so we held this some response to the vision zero coalition as well as supervisor yee's office to really think about the longer plan for vision zero. our goal was to talk about what else we needed in the city to really move the needle beyond -- move the needle for vision zero. we had more than 70 people attend, including about half representing community groups or advocacy organizations, and we also offered a scholarship or a stipend for people who wouldn't otherwise be able to taebd to increase our -- attend to increase our outreach and participation. these are long-term initiatives that we want to advance that might have significant political challenges, perhaps have high costs, perhaps are equity concerns to really think

through carefully or might require legislative changes to achieve. so these are the six bold ideas that were elevated by our community groups who attended the workshops, and i'm just going to briefly go through these. we also have a report in more details that we can share with you. so the first is this idea for major street redesign is that we could really continue to do these even more transform ative projects as part of a larger citywide conversation about a lot of the tradeoffs that tend to hold us back. in terms of high visibility community engagement, so this is really thinking about a culturally per sesive marketing campaign about behavior change? think about something like an antismoking campaign. something we've been thinking about is how we can get our

vision zero out more on an informational level? how can we really extend our marketing and -- excuse me or education and outreach to really reach the broader bay area. for automated enforcement, this is building not only on automated speed enforcement but also thinking about enforcement opportunities for things like illegal turns? so this is something that would require legislative change for us to pursue? curb side management, so this is really about how we are currently using our curb space and are we really reflecting the flexibility of the needs of the curb that we're seeing today for pick ups and drop offs? again, this would require a larger city conversation around parking relative to other needs in the kmubt. the next one is about changing urban speed limits? so this would involve legislative change that would

allow you to change the methodology in terms of how we set our speeds, and it would reflect safety and mobility goals a little bit more than our current methodology that we're authorized with? so again this is something that would require political support and legislative change. and this last one is pricing, which is really a demand management strategy that has potential cobenefits for safety? and they're really opportunities to think about this beyond just a citywide pricing strategy but also like a quarter pricing or pricing for emerging mobility services. and so we would need a citywide conversation on the value of doing something like this. so this is just the beginning of the conversation, and these are the gold ideas that community and citigroups at our workshop really elevated that they're looking at us to think about more. so in terms of how theed bold ideas feed into our next action strategy, we're developing that

to release in march of next year as a policy platform for some of these bold ideas. so our first action strategy in 2015 really laid what the vision zero and established public safety as a public health crisis. in 2017 we moved beyond the five e's that are defined at safety and started thinking about vision zero as a safe systems approach? and now we see this next action strategy as a real opportunity to elevate these bold ideas as a policy platform. so just at a very high level, some things that we're envisioning that would be different. again, this policy platform for our leaders to think about at our next meeting, what can we think about pursuing. synergy is thinking about the cobenefits that we need to achieve our other citywide goals to really accomplish and

achieve vision zero. within safe streets, we really want to emphasize engineering aspects, and so thinking about how do we link more of our capital improvement program into our action strategy. lastly, for safe vehicles, our current action strategy is really focused on city fleet, and we've seen with all the emerging mobility trends that we really want to better address how we're going to think about autonomous vehicles and other emerging technology. and across all of these, we will continue to have a strong focus on equity as a core principle. so we're currently in our outreach process for action strategy, and we'll be developing content in the fall with the goal of releasing in march of next year? and for my last slide, i just

want to briefly highlight some of the outreach that we've been doing? so we had a workshop yesterday with the community? we had about 70 people attend a four hour workshop to talk about the new ideas and the things that are important to them as we move forward? we're going to be holding something now that we're doing that we're calling coffee talks in your districts as well as across all the districts in san francisco to really go to the community and to the public to make sure that they are engaged -- people who aren't otherwise to spend half a day with us to talk about the action strategy? so we're going to places like senior centers, food pantries, to really get that input. so we really want to make sure in this action strategy, we're reflecting what we've heard from the community? and we look forward to sharing more with you as we move through the outreach process. thank you. >> supervisor yee: thank you. could i ask, with the

strategy -- not the congestion, but the one before that, with the -- >> yeah, the speed limits? >> supervisor yee: the speed limit. what was the thinking beyond that? >> i -- i think it was -- just from what we heard, being able to reduce speeds across the city, and there's been some state legislation that would look at changing the methodology in terms of how you can set speeds to better reflect safety? that state legislation has changed a bit in terms of the scope, and it's now being proposed as a state task force to sort of explore these issues more? so we don't see the actual legislation moving forward in its original state, but it's an opportunity to really think at a state level of how do we better think about safety in terms of setting speeds.

>> supervisor yee: what's -- what are our restrictions for setting speeds in san francisco? i know -- >> [inaudible] >> supervisor yee: i know if it's caltrans or whatever, it's a little more difficult. it took forever to slow down monterey boulevard, but we were eventually able to do that, and we were able to do the school zones to be 15 miles per hour. is this something that the state controls or can we just lower speeds? >> hi, commissioners. i'm an engineer with the sfmta. currently in the state of california, we're required to follow the provisions in the california netcd for setting speed limits based on the 85th

percentile of flee flree flow traffic, so our hands are kind of kind of tide when it comes to reducing speed limits. we typically do a speed survey, we sample 100 vehicles in free flow conditions, we take 85th percentile of that speed, we then round up our down to the nearest five miles an hour increment, and we can typically reduce that on things such as land use, population density -- we typically take that reduction in all studies that we do given the land use and density in all areas of the city. >> supervisor yee: so i think i heard that same explanation for monterey boulevard in which they originally said they couldn't slow down because they tested it, and it -- are there waivers to that or is it just just you have to follow that particular requirement area? and then, the question i have,

i don't know if you mentioned this, but london, the city of london is exploring or maybe implemented for the city core area, central area, that they're going to slow their traffic down to 20 miles per hour, so is that something that we're thinking about for san francisco? at least, if not everywhere, i mean, in the core area of the downtown and financial district and so forth? >> i can answer your first question. in terms of waivers from the 85th percentile, speed seeding methodology, we can arbitrarily set lower speed limits, but they're not enforceable through electronic means, meaning sfpd cannot issue citations using lidar or radar if there's not a

valid 85 prs tile speed survey. in terms of -- i'll turn the mic back to ryan in a bit, but in terms of setting speed limits as part of our north of market and south of market retiming project that ricardo was describing earlier where we're retiming about two thirds of our signals citywide, we are typically lowering it to 20 miles an hour, so we are trying to do as much as we can under the legal framework that we operate under. >> supervisor yee: thank you very much. >> on your second question, it's not something we're currently exploring that i'm aware of. i think this bold idea that we heard from the community groups is really just about changing the methodology to give us more flexibility and better reflect safety as a real goal in speed setting. >> supervisor yee: okay. which means that we're really

thinking of the lower speeds. >> yeah. >> supervisor yee: okay. thank you very much. >> and i think linda from the t.i.d. did have a few comments on connectsf, is that right? >> supervisor yee: what? i'm sorry? more presentations? >> i'm sorry. maybe i misunderstood. no -- then no other comments. thank you. >> supervisor yee: okay. did i ask for public comments on this already? any public comments on this item? seeing none, public comment is now closed. [ gavel ]. >> supervisor yee: i guess there's no other comments on this item, so this is an informational item. next item, please. >> clerk: item eight, introduction of new items. this is an information item. >> supervisor yee: no. >> clerk: item nine, public comment. >> supervisor yee: any general public comments? seeing none, public comment is now closed.

[ gavel ]. >> supervisor yee: and so is meeting adjourned yet? >> clerk: yes, no other items. >> supervisor yee: okay. meeting is adjourned.

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>> hi, i'm lawrence corn field. welcome to building san francisco. we have a special series, stay safe. we're looking at earthquake issues. and today we're going to be talking with a residential building owner about what residential building owners and tenants can and should do before earthquakes and after earthquakes. ♪ ♪

>> we're here at this wonderful spur exhibit on mission street in san francisco and i have with me today my good friend george. thanks for joining me, george. and george has for a long time owned residential property here in san francisco. and we want to talk about apartment buildings and what the owner's responsibilities might be and what they expect their tenants to do. and let's start by talking a little bit about what owners can do before an earthquake and then maybe after an earthquake. >> well, the first thing, lawrence, would be to get together with your tenants and see if they have earthquake insurance or any renters insurance in place because that's going to be key to protecting them in the event of a quake. >> and renters insurance, there are two kinds of insurance. renters insurance coffers damage to goods and content and so forth.

earthquake insurance is a separate policy you get after you get renters insurance through the california earthquake authority, very inexpensive. and it helps owners and it helps tenants because it gives relocation costs and it pays their rent. this is a huge impact on building owners. >> it's huge, it really is. you know, a lot of owners don't realize that, you know, when there is an earthquake, their money flow is going to stop. how are they going to pay their mortgages, how are they going to pay their other bills, how are they going to live? >> what else can property owners do in residential rental housing before an earthquake? >> well, the first thing you want to do is get your property assessed. find out what the geology is at your site. get an expert in to look at structural and nonstructural losses. the structural losses, a lot of times, aren't going to be that bad if you prepare. an ounce of prevention is worth a pound of cure. get in there and get your property assessed and figure it out. >> so, what is a nonstructural

issue that might cause losses? >> well, you know, pipes, for instance. pipes will whip around during an earthquake. and if they're anchored in more numerous locations, that whipping won't cause a breakage that will cause a flood. >> i've heard water damage is a major, major problem after earthquakes actually. >> it is. that's one of the big things. a lot of things falling over, ceilings collapsing. but all of this can be prevented by an expert coming in and assessing where those problem areas and often the fixes are really, really cheap. >> who do you call when you want to have that kind of assessment or evaluation done? >> the structural engineering community is great. we have the structural engineers association of northern california right here in san francisco. they're a wealth of information and resources. >> what kinds of things might you encourage tenants to do besides simply get tenants

renters insurance and earthquake insurance, what else do you think tenants should do? >> i think it's really important to know if they happen to be in the building where is the safest place for them to go when the shaking starts. if they're out of the building, whats' their continuity plan for connecting with family? they should give their emergency contact information to their resident manager so that the resident manager knows how to get in touch. and have emergency supplies on hand. the tenants should be responsible to have their extra water and flashlights and bandages and know how to use a toilet when there's no sewage and water flows down. and the owners of the building should be proactive in that regard as well. >> so, george, thank you so much for joining us. that was really great. and thanks to spur for hosting us here in this wonderful exhibit. and thank you for joining us

. >> i love that i was in four plus years a a rent control tenant, and it might be normal because the tenant will -- for the longest, i was applying for b.m.r. rental, but i would be in the lottery and never be like 307 or 310. i pretty much had kind of given up on that, and had to leave san francisco. i found out about the san francisco mayor's office of housing about two or three years ago, and i originally did

home counseling with someone, but then, my certificate expired, and one of my friends jamie, she was actually interested in purchasing a unit. i told her about the housing program, the mayor's office, and i told her hey, you've got to do the six hour counseling and the 12 hour training. she said no, i want you to go with me. and then, the very next day that i went to the session, i notice this unit at 616 harrison became available, b.m.i. i was like wow, this could potentially work. housing purchases through the b.m.r. program with the sf mayor's office of housing, they are all lotteries, and for this one, i did win the lottery. there were three people that applied, and they pulled my number first. i won, despite the luck i'd had with the program in the last

couple years. things are finally breaking my way. when i first saw the unit, even though i knew it was less than ideal conditions, and it was very junky, i could see what this place could be. it's slowly beginning to feel like home. i can definitely -- you know, once i got it painted and slowly getting my custom furniture to fit this unit because it's a specialized unit, and all the units are microinterms of being very small. this unit in terms of adaptive, in terms of having a murphy bed, using the walls and ceiling, getting as much space as i can. it's slowly becoming home for me. it is great that san francisco has this program to address, let's say, the housing crisis that exists here in the bay area. it will slowly become home, and i am appreciative that it is a

bright spot in an otherwise >> providing excellent customer service to each other so that we can succeed together. because we're a small division out here, and we're separated from the rest of the p.u.c., a lot of people wear a lot of different hats. everyone is really adept not just at their own job assigned to them, but really understanding how their job relates to the other functions, and then, how they can work together with other functions in the organization to solve those problems and meet our core mission. >> we procure, track, and store materials and supplies for the

project here. our real goal is to provide the best materials, services and supplies to the 250 people that work here at hetch hetchy, and turn, that supports everyone here in the city. i have a very small, but very efficient and effective team. we really focus hard on doing things right, and then focus on doing the right thing, that benefits everyone. >> the accounting team has several different functions. what happens is because we're so remote out here, we have small groups of people that have to do what the equivalent are of many people in the city. out here, our accounting team handles everything. they love it, they know it inside out, they cherish it, they do their best to make the system work at its most efficient. they work for ways to improve it all the time, and that's really an amazing thing. this is really unique because

it's everybody across the board. they're invested it, and they do their best for it. >> they're a pretty dynamic team, actually. the warehouse team guys, and the gals over in accounting work very well together. i'm typically in engineering, so i don't work with them all day on an every day basis. so when i do, they've included me in their team and treated me as part of the family. it's pretty amazing. >> this team really understanding the mission of the organization and our responsibilities to deliver water and power, and the team also understands that in order to do that, we have a commitment to each other, so we're all committed to the success of the organization, and that means providing excellent customer service to each other so that we can succeit.

>> shop & dine in the 49 promotes local businesses and challenges resident to do their shop & dine in the 49 within the 49 square miles of san francisco by supporting local services in the neighborhood we help san francisco remain unique successful and vibrant so we're will you shop & dine in the 49 chinatown has to be one the best unique shopping areas in san francisco that is color fulfill

and safe each vegetation and seafood and find everything in chinatown the walk shop in chinatown welcome to jason dessert i'm the fifth generation of candy in san francisco still that serves 2000 district in the chinatown in the past it was the tradition and my family was the royal chef in the pot pals that's why we learned this stuff and moved from here to have dragon candy i want people to know that is art we will explain a walk and they can't walk in and out it is different techniques from stir frying to smoking to steaming and they do show of.

>> beer a royalty for the age berry up to now not people know that especially the toughest they think this is - i really appreciate they love this art. >> from the cantonese to the hypomania and we have hot pots we have all of the cuisines of china in our chinatown you don't have to go far. >> small business is important to our neighborhood because if we really make a lot of people lives better more people get a job here not just a big firm. >> you don't have to go anywhere else we have pocketed of great neighborhoods haul have all have their own uniqueness. >> san francisco has to all

sustainability mission, even though the bikes are very minimal energy use. it still matters where the energy comes from and also part of the mission in sustainability is how we run everything, run our business. so having the lights come on with clean energy is important to us as well. we heard about cleanpowersf and learned they had commercial rates and signed up for that. it was super easy to sign up. our bookkeeper signed up online, it was like 15 minutes. nothing has changed, except now we have cleaner energy. it's an easy way to align your environmental proclivities and goals around climate change and it's so easy that it's hard to not want to do it, and it

doesn't really add anything to >> good morning, everyone. i'm barbara ga sierra, the director of health and i'm be your m.c. this morning and i want to thank you all for being here today for this program announcement. and i want to thank victoria manner, one of our incredible care facilities, for hosting us this morning. and so we have several distinguished leaders with us this morning. and our mayor london breed, we hope to have our president of the board of supervisors malia cohen. and our new supervisor rafael mandelman and the owner of the victorian manner bernadette joseph. bernadette is the second generation of owners of this type of facilities and we really appreciate her family's commitment to the communities that we serve. our residential care homes are very important form of housing in san francisco, providing compassionate support for our