you can look at that and contact me directly. do you have any questions? >> thank you, valerie. any comments or questions? >> any comments or questions of the public? thank you, again. >> thank you. >> the case report. no case report. the nominating committee is recommending the commission to reappoint the following advisory council members who are incumbent. william marota, kay parek, and beverly taylor. because this is coming from the nominating committee we don't need a second. do we have any discussion? any comments or questions from the public? call to question all in favor of reappointing these three? >> aye. >> any opposed? thank you, the motion carries. please thank and congratulate all three.

right now it's time for general public comment and that is for anything that is not on the agenda. please come up. >> good afternoon commissioners. my name is anna sylvester. i have one visual i'm going to show on the projector in my speech. i'm here to ask for your support and your e-mail help. the sfmta board meets next tuesday, august 21st, here at 1:00. to vote on final approval of the gerry rapid project. there are no more appeals. the m.t.a. staff recommendation is to lead the 38 inbound stop at starking and not to relocate the stop to goff and gerry.

this is not a good recommendation for seniors and people with disabilities. here is why -- the current stop is isolated, scene of crime, and dark at night. in m.t.a.'s words there are no eyes. what that means is there's nobody around. >> please speak into the mic. >> sorry. there's no one around to see you. it's a long, winding hill. it is scary at night, it's scary in the morning too. it's notorious. there are people loitering, sleeping in the bushes, around there and everything else. so i can't take this stop anymore. i'm afraid to stay there. wait for the bus or get off the bus. the current stop is on the slope hill. it's difficult for seniors and

disabled to dis mount and get off and on the bus. especially if you have a baby stroller, wheelchair, shopping start, et cetera. i myself have trouble doing this. the proposed stop is open and visible with a lot of eyes. it is in front of saint mary's cathedral. you can see what is going on there. you don't have to be afraid to stand and wait for the bus. it's' year to get on and off. the proposed stop is the site of community meetings, conventions, tourists and pilgrim destinations as well as a landmark and architect actual gem in our city. here is a list of community stakeholders who support relocating the stop to goff and gerry. m.t.a. accessibility advisory committee or mack. the m.t.a. owned advisory

supporting supports relocation, yes, you heard that right. senior disability action supports relocation. the cathedral saint mary's cathedral. the cathedral hill tower homeowners association. the dr. ellen clark, grace cathedral. patricia tuttle, mr. don lee, mr. murray, fifth church of christ the scientist 450 or farrell street. deconan see brian. robert brown stone attorney, sean fletcher. >> thank you. >> steve white and i will conclude by just asking you to e-mail the mta board to support relocation of the inbound 38 to gough and geary. the board meeting is next tuesday at 1:00. >> thank you, very much. any other general public comments? hearing none. any old business? hearing none. new business? item a.

requesting authorization to modify the exiting grand agreement with institute on aging for the provision of increasing the center for elderly suicide prevention and grovgrief-related services for programs capacity. during the period of july 12,018th through june 302,019th for $180,000, for a new grand amount of 485,273, plus a 10% contingency for a new total amount not to exceed $533,800, welcome. >> good afternoon. president, commissioners and director mcspadden. i am program annalist. today where here to seek your approval for a modification to i.o.a.s, center for elderly suicide prevention as known as the cesp program. the cesp program provides 24/7

crisis support to older adults and adults with disabilities. out calls that increase social connectiveness for isolated individuals. as well as grief support groups, grief counseling sessions and outreach and education for caregivers, and provencials related to topics on suicide risk, assessment and suicide prevention. the program has seen a increase in its demand for services over the past three years. additionally, the community education and training sessions it provides. during that time, the program has provided more than 2,000 individual grief counseling sessions, provided trainin traid outreach to 3,900 individuals and served 5,000 residents in san francisco. in addition to the increase call volume, cesp has seen a shift in the types of calls it receives. callers are presenting with more complex emotional issues,

including showing initial signs of mental health issues, as evidence by exhibiting symptoms such as delusional thoughts, paranoia, anxiety and depression. it could be relighted to increase in promotion and awareness of the program services through insurance companies, clinics and other community providers. to manage and properly serve clients in the community need, csp is looking to increase services, which includes increases in staffing, as follows with proposed contract modifications. the program will use additional funding to help pay for five friendship line councillors, part of their role is to support and manage the volunteer staff. the program will be using funds to cover the cost associated with training the volunteers. which is a corner stone of the cesp program. last fiscal year, they had 176 volunteers come through the program.

costs with training volunteers include background checks, putting together and producing materials for a training binder that every volunteer receives. in addition to providing lunch for the all-day training sessions they have for volunteers throughout the year. the program will use funds to pay for the overnight supervisor of the friendship line. this is a 24 hour crisis line so the crisis line is operative for 15 hours a day during normal business hours and in the evening hours there's a volunteer each night that staffs the phone line for crisis calls that come in. additionally, the program will be increasing service units to increase the call volume and need for program services in the following catagories. i'm going to speak to the service unit increase that's will happen. first, the unduplicated client will increase from 850 to 1200 per contract year. the hours for grief education.

we're talking hours not individuals. the hours for grief education, training and community outreach will increase from 25 hours per contract year to 50 contract hours per year. the number of participants who are provided grief education and training will increase from 500 per contract year to 725 per contract year. the number of unduplicated consumers provided formally motional support increasing from 125 consumer a year to 150 per contract year. and finally, the number of individual grief counseling sessions will increase from 50 per contract year to 150 per contract year. thank you for your time and i'm happy to answer any questions that you may have. >> thank you, very much, mike. any comments or questions from the commission? commissioner lou. >> what is the patten for this program? in san francisco we have

different ethnic groups. do they have bilingual people in different languages? >> that's a great question. right now services are provided in english and spanish. i.o.a.cesp program looks to engage diverse communities within san francisco to get individuals to come in that speak multiple languages. there's active involvement when they're out doing their training education and their promotion to seek out bilingual individuals to help with the program. at times, we're able to get more people. there's a low. they did have chinese-speaking capacity with some of the volunteers later in the last fiscal year. those people have since moved on and now they're actively looking to recruit more volunteers from the chinese community. >> we have a large asian population in the city. i thought, you know, maybe with all the staff at least they

could be actively recruiting bilingual-asian and volunteers just are volunteers. >> correct, yes, my understanding is they are actively pursuing that and it's part of the interview process to find out if they have bilingual capacity. chinese and spanish and the targeted languages in san francisco. >> when they do the educational to the community and other agencies, do they have bilingual materials? do you know? >> to my knowledge they don't have bilingual materials at this time. >> will you be encouraging them to have bilingual materials, because, you know, we a diverse community in the city of san francisco. >> it's a point that's very well made and i agree and part of my on going conversation with leadership and cesp is diverse staffing and looking into getting materials translated as

appropriate into alternate languages. >> one last question. and i just feel very uncomfortable about the increase of the rent on the last page. it's jumps from $9,856 to $19,445. i mean, i know that -- i brought this question up in the past. it's like a base on the number of the staff. but it really -- i just feel uncomfortable about only having four additional staff and a little increase of other staff and yet the rent has gone up so much. i'm a program person. i just felt like if we have less to reduce the operating costs, we will be more beneficial to

have the program. >> sure. >> john. good afternoon. contracts director for h.s.a. we'll see this a lot more with the increases in rent. i'm sure the commission understand the non profits are struggling with the cost to rent. it drives a lot of the non profits out of the city. out of city government, there's a program to help support non profits to stay in the city. so having said that, when we review the contracts as they come in from the program and we present them to the commission, we look at line items and try to see if they're within a reasonable cost. and so, a lot of times with non profits they own the property so there's zero rent. in the old days, if you were to break it down per f.t.e. it might be 200 or 300 per person

per month. on this i think it's 5.6 and it comes around 430 -- it us didmendoesn'ttake into account . nowadays square foot for office is $76 per square foot. this is actually -- where we're seeing the increase is. some of the stuff for some of the programs we're seeing $900 per person per month and this false in the $430. it's a big jump but i think it's a reflection of cost to rent, office rent in the city. it is one thing, i think an easy rule of thumb is to take it and divide it into the rent and try to factor in if there's additional space that that program uses. >> institute on aging have their own buildings so they have no threat of increasing rent.

isn't that right? >> i.o.a. is here. you can talk to them? >> it's their own building. >> my name is car -- >> speak into the mic. >> i'm the senior director of behavior health. i oversee the friendship program. this is mia greg the director of the friendship line. i.o.a. owns the building. >> may i ask a question. it's my understanding that some of the programs of i.o.a. have been utilized at a building owned by cpmc that they lost that lease and so they're actively looking for office space. i'm wondering if this is part of

that issue? >> i don't know that i'm qualified to provide the answer to that question. i don't know whether or not that is what would contribute to this. that is true, we have lost space and we're seeking out additional space for our programs. >> ok. >> we're not sure if this program represents incremental, actual incremental cost in terms of rent or a riel occasion of existing rent. we don't have the answer to that, is that right? >> so our rent is based on a standard equation used across all programs in the organization. it's based on, as was said, f.t.e. and square footage and so, our program is quite large. we have over 100 volunteers at any given time. we actually have a fair amount of square footage within our building. the rent that was presented is based on adding those f.t.e. in

a larger space. previous personnel allocated were generally in much smaller office spaces sharing -- you know, two desks within a space that was previously for one person. you are seeing an expansion because it's in a larger space. >> and again, even if the premises are owned, there are expenses associated with rental property, they would have to be allocated out. this program, is it taking place in owned premises or in leased premises? >> owned premises. >> owned premises. so this represents an allocation to in theory, the costs are fixed so another program would be getting less of an allocation, which mayor may not be a program we'rmay -- may orme funding. >> one thing that sometimes i think for non profits in the

budget, there are costs that are associated that are treated as rent that are not rent. there's ways to capture through depreciation and other items. i think we'll have to look at this budget item and categorize it in terms of how it's charged and determine what costs come under it. >> what might be helpful in the future for issues like this, is if we might told whether this is actually an incremental expense to the agency or rie re allocatn of existing expense. any other comments or questions? >> i just want to thank you for the presentations but also on the challenges non profits face. my organization convenes the c.e.o.s of the 15 major faith-based non profits, which, during the great recession, were being asked to cut their budgets

by 30% and the programs and staff were disappearing. they were never fully reinstated and with the housing affordability crisis and the real estate affordability crisis, so many of them were displaced. and so, they are struggling. they continue to struggle. the issue of retaining and attracting staff is an equal struggle. i just wanted to thank you for highlighting that. i would also ask, with the question of language -- [ please stand by ]

>> i don't have the latest

numbers off the top of my head. i can get those for you. there has been an increasing age 50 and above the. we can get those to you off-line eric and the other part of this is a communities are more aware of the friendship line than they were in previous years. there is a more common resource that may be four or five years ago. now there is a combination of statistics of suicide rates of for seniors increasing, and then locally, more communities, more providers out there and referring clients to it. it is a combination of both. i will get you those numbers so you have them for reference. >> president serina: don't go to a great deal of trouble, it is just something to monitor. because if the need is increasing as well as the awareness, then we may want to look at this again. thank you. any other comments or questions? called the question. all in favor?

>> we actually have to wait for commissioner loo to return. >> president serina: thank you. [laughter] >> you don't have a soft shoe act? >> president serina: i do. but i did not bring it. music art -- [laughter] >> may i ask a more -- more questions about the friendship line in general? with this modification and the questions that have proceeded, with this modification helped me to demand -- do we have the capacity of volunteers and resources to meet the perceived demand that is out there clearly does this get us there? >> that is a great question as well. the program for program file for the last three years has physically seen the increasing services needed. they are monitoring visits. they have met or exceeded their service units. the areas where we are seeing

increases is based on the fact that there are more people in need and more people calling in and more people wanting the outreach. the big indicator could be the tripling of the grief counselling sessions. i mean, that is huge. that is the in person or group sessions. entered -- individual. you know, when i was reviewing the service unit increase, that is one that stuck with me the most. the individual need for support around loss and grief. >> president serina: out of curiosity, are there care for the caregiver programs we for folks who are injuring secondary trauma. >> right. there is a component of that in the program with the grief and loss groups. sometimes people call in who have lost somebody and maybe they're not exactly suicidal, but they are going through a

major life trauma and to the friendship line has the capacity to field the call and get them appropriate services, whether it is with this program or something else. >> my question was more towards a volunteers who are on the line or the staffing. is there some support for five them? >> that's a great question. the friendship line counsellors that are now staffed, there is someone there for every hour of the day picked a 15 hour shift is supervised by the friendship line counsellors. they are there for for the volunteers if they have any questions. if an unexpected call comes in that they need assistance with, yeah. >> president serina: thank you. any other comments or questions? all in favor? any opposed degree thank you. the motion carries. item b. requesting authorization to enter into a new grant with trans- metro for at the

provision to provide transportation services for office of the public conservator and adult protective services during the period of september first 2018, through june 30th, 2021 in the total amount, not to exceed $80,000. welcome, sandra. >> good afternoon president and commissioners and executive director. i am the program manager at the public conservator office. in the regular function of the public conservator office and the adult protective services program, we often need transportation services to serve clients who have very high levels of need. through the use of this contract, will be able to provide this service to those linked to these programs. the public conservator uses a service approximately 5-6 times a month, typically to transport clients between varying levels of care to attend legal proceedings, and/or medical appointments. the adult protective services

context, transportation is used to assist clients to meet with legal services providers, attend medical appointments and/or to obtain benefits. commissioners, i seek your approval for this contract. thank you for for the consideration and i am happy to answer any questions you may have. >> president serina: thank you. any comments or questions? >> i did have one quick question. so the staff for trans- metro will provide couriers to vulnerable clients. whether it be mental illness, physical fair teat -- failed to, welt -- wheelchair device mobility, et cetera, are they also et cetera, are they also trained in cultural competency, lgbtq awareness, different language considerations as well? >> that's a really good question. i believe that came up in one of the discussions, but i defer to the contracts manager to verify. >> president serina: thank you. any other comments or questions? commissioner loo?

>> president serina: we have not asked for public comment. >> good afternoon. and the project manager. although those are very good traits and skill sets that was not part of the original association we had. however, that is something that if we need to incorporate as part of the dissociation going forward, we certainly would like to take that into consideration. >> sure. >> president serina: commissioner into consideration. >> sure. >> president serina: commissioner loo? >> vice president loo: this is a new contract, ok. how many people bid for this contract? how many agencies? >> two. >> vice president loo: how many? >> two. >> vice president loo: so they were selected. i have a question. this is a new program. how would the client be -- before this, how was this handled in transporting the client's? >> through our previous contractor. this is a new contract for for

us. we had a previous provider. >> vice president loo: oh, oh, k. how many clients are we talking about? >> we use the service about 5-6 times a month. our unit caseload is about 550 people. it is not often. >> vice president loo: ok. i just looked at the budget. it seems like its a little bit high. eighty-five dollars an hour. i don't know. i do not have any money to take this. [laughter] i am just wondering, is $85 an hour, and is a minimum of 44 hours per trip. am i correct? >> that is correct. >> vice president loo: and also the attendant care is 49 dollars and 50 cents an hour. isn't that expensive? it is a question. i don't know.

i know that some of the residents in my facility, they use attendant care and it is $25 an hour. and this is 4950. i am just trying to ask the question. isn't that a bit high? >> on the contract director with hsa. people are coming out of mental health facilities and are being transported from the hospital to a program or back. it is not like a normal transportation where you are just going in there. it is the rare circumstance when you have to bring in someone under that type of situation so they can move from a facility to a home where they will live for back. so there is higher liability. >> president serina: commissioner pappas?

>> commissioner pappas: typically services are provided by the driver themselves. if there are places where the park and accessibility, or if there is no parking where an attendant has to assist in this location to the actual permit itself, or have special needs, that is where the separate attendant is added. it is not a standard addition to the hour, plus the attendant. the attendant is optional. >> vice president loo: are you telling me that may be also the attendant has some special training create they are not the regular attendant that does housework? >> that is my understanding. it is also more so with the manpower and the actual assistance available. >> vice president loo: thank you. >> president serina: what kind of vehicle do they use? do they have their own vehicle? does they have their own vehicle? >> yes, they do. they have their yard right across by 15th and scent bernardo avenue.

right by ups by the freeway. >> president serina: ok. thank you. any other comments or questions? 's. >> commissioner wallenberg: i did have one other question. services will be requested by e-mail. i would assume that there is a provision if there is a crisis situation when somebody needs to be reached faster, that it would be by phone or through other means of communication. is that correct? >> that is correct. we discussed that in the event there is something more urgent, they would be willing to help us. they have a rather large fleet's. >> commissioner wallenberg: thanks. >> president serina: thank you. any other comments or questions? and eat from the public? hearing none, called the question. all in favor? every commissioner should say yes. thank you. any opposed. thank you. the motion carries. thank you very much. >> thank you.

>> president serina: any general public comment or any announcements. >> clerk: commissioner, we have to vote on a. did weekly. >> president serina: we did. we voted on both. a and b. >> clerk: my apologies. >> president serina: >> president serina: any announcements. patty? >> good afternoon commissioners and deputy director. i wanted to announce the health and wellness affair that is coming up september 15th. it is a saturday. from 11-two i put out flyers for all of you at a put flyers out off i guess here that are in chinese, spanish and english. it is something we have been working at really hard to. we are happy to say the event is growing and we have five community business sponsors this year. we have an amazing raffle. three vaccinations vaccinations, blood pressure checks, dental screening, and it is a family affair. it is fun for all. you are welcome to come join us. we invite you and we want to get the word out. we will be sending out

electronically all over the city too. >> president serina: thank you eric any other announcements? any other public comment? do we have a motion to adjourn? >> vice president loo: so move. >> a second. >> president serina: all in favor? by rising vote, we have adjourned. [♪]

>> my name is kamal lane, and i've lived in san francisco for 30 -- let's say 31 years. i lived there a year february 29, 2017, my grandma's birthday. the thing that's cured my home is the mayor's office. when my number was called, i was excited because my number was number three. to rent a home in san francisco

means that i'm able to be with my family to support me, me to support them. then, the opportunity for my daughter to get a good paying job. my favorite thing of my new home in hunters view is the view of the bay bridge, oakland, and a piece of the golden gate. it's peaceful and quiet, and they have a lot of activities for families. they have art class, where you can paint, they have trips, where they take the children. we went to a black art museum, we went to a jazz festival, we went ice skating. there's a lot -- they have a lot of activities up here, and that's one thing that i really love about it, i love my bedroom. it's peaceful, it's quiet, where i can think, play, and just have my quiet time. i love my bedroom.

this is my home because this is where i live. me and my children, we love in here, we -- just being with my grand kids and loving somewhere and having somewhere is home. we love being together, and your heart -- wherever your heart is, that makes it home for you.

[ gavel ]. >> good afternoon. my name is miguel bustos. this is the regular pleting of the commission on community investment and infrastructure, the successor commission to the san francisco development agency. august 21, 2018. welcome to members of the public. mr. secretary, please call the first item. >> clerk: thank you, invites chair. the first item is item one, roll call. commissioners, please respond when i call your name. [roll call]