jobs on the bottom you take care of all the produce and the fish and computer ferry terminal and work your way up employing people with a passion for this and empowering them to learn >> chair c. brinkman: good afternoon, everyone. if everyone could please take their seats and settle down. i'm going to go ahead and call to order this meeting of the san francisco municipal transportation agency board of directors and parking authority commission for tuesday august 21st. ms. boomer, would you please call the roll?

>> clerk: [roll call] you have a quorum. item 3, announcement of promission of sound producing devices. please be aware these devices are prohibited from the meeting. anyone responsible for one going off in the room may be asked to leave the room. item 4, approval of minutes of the july 17th regular meeting. >> chair c. brinkman: as we get started we will remind the directors using the microphone since we do have people using hearing assistance devices. seeing no public comment on the minutes, public comment closed. do i have a motion to approve? all in favor? minutes are approved. >> clerk: item 5, communications. i have none at this time. item 6, introduction of new or

unfinished business by board members. >> chair c. brinkman: board members? vice chair heinicke? >> >> vice chair m. heinicke: i have one on the twin board. >> chair c. brinkman: i spoke to a member of the public about the 22nd street caltrain station and possibility of perhaps adding motorcycle and scooter parking to that station and putting on my caltrain board director hat i would say that's a good idea. then the second one is i see we have a petition that's going around the city about increasing the dockless bike share cap. so i know that's something is being looked at and worked on, but in light of that petition if we could at some point get an update on the dockless bike share cap and more being rolled out under that.

thank you. we will move on. >> clerk: all right. item 7, director's report. director reiskin. >> good morning, chair, members of the board and staff. and public. i want to start with a special recognition of one of our staff, i want to ask sonali bows, director of information and technology to please come forward. >> chair c. brinkman: ms. bowes. >> good afternoon, directors, it's about great pleasure fred and i give this award to nancy. i want to turn this over to fred but before i do, i want to compliment nancy on her great work, great attitude, always smiling. nancy, thank you for everything. >> thank you, members of the board, for this opportunity to recognize one of our team members. >> chair c. brinkman: could you give us your name and title. >> sorry, my name is fred

chouten, you want me to spell it for you? >> chair c. brinkman: no. >> she has made a significant impact to our department. she has changed and created a work environment within our department to where all employees are treated in a respectful manner, but also are held accountable for their actions. nancy connects with all of her team members on a daily basis and leads with respect. nancy has also made significant improvements regarding our processes and procedures during this short tenure which has made daily operation of her unit run very efficiently. for example, nancy created and implemented written procedures for our staff and how to handle the various refunding requirements from our customers, cash handling

procedures for staff to follow and updated numerous operating manuals to meet the day's requirements. nancy always goes out of her way to assist her staff both in the field and in the office. she has trained and guided all her employees and making sure they have completed tests and certifications prior to starting work on their own. finally she always does an exemplary job leading the lost and found department to make sure as many items left behind on our transit system are return today their respective owners. thank you for recognizing nancy, she is a valuable member of our team and exhibits a terrific work ethic. >> chair c. brinkman: thank you. and nancy, thank you for your service, when i was reading description of your accomplishments and not a long time at the organization, very

impressed. if your colleagues could stand up, we would like to recognize the fact that you have all come down. [ applause ] >> thank you so much, members of the board. my mother and my sister have also come to share this moment with me. it's an honor to receive this recognition from someone i highly respect, as a manager and mentor. as a native san franciscan i am proud to have the opportunity to build a career within our public transportation system. this is my home. i rode the 48 line daily to abraham lincoln high school and back into the mission district. my hard working warrior mother, like many other residents of san francisco, discovered her independence riding the muni line that take her everywhere. for those reasons and more, i'm inspired and humbled knowing my contributions are making a difference. and our collective work here at

the sfmta. i would like to thank the board and sonali for this award. thank you for the best part of this job, which is my team. and lastly i would like to accept this recognition on behalf of the beautiful diverse city of san francisco that empowers my journey and stand here today and on behalf of my department, operations. thank you. >> chair c. brinkman: thank you, ms. marquez. that's a wonderful reminder who works at our city. mr. shouten, thank you for being such a great mentor to your employees x thank you. >> madam chair, continuing on. a number of not very good things to report to you, but

important to raise these to you and the public. with regard to vision zero, i wanted to call your attention to two hit and run fatalities we saw this month. one at geary boulevard and 2nd avenue and the second was at turk and taylor in the tenderloin. as we know from our commitment to vision zero, these fatalities were not only tragic but they were preventable, as are all traffic collisions. while the city is charged with creating safer streets and educating the public and enforcing the rules of the road, we still need everybody, every single person out on the streets whether driving, walking, riding a bike, riding a scooter, no matter how they are getting around, we need everybody to act responsibly and to conduct themselves safely. everyone who is on the road needs to be aware and everyone who is on the road needs to be focused. operating a vehicle, in particular, comes with a real responsibility. if you are in a serious collision, you should stay at

the scene, it's not just your responsibility and the law but it's the right thing to do. hit and run collisions have severe consequences ranging from suspension or cancellation of a drivers license, all the way up to criminal charges and imprisonment and we don't want anyone to be in that situation. so if you are involved in a hit and run, please turn yourself in. it's better to turn yourself in than essentially remain a suspect at large. for the public, if you have witnessed a hit and run collision, or know someone who was involved in one, please contact the san francisco police department tip line, which is 415-575-4444. i do have a little bit of information. this is just publicly available information about these two collisions, that they are still under investigation, but both did happen on streets and intersections that are part of

our high-injury network. which you know are the 13% of the streets that are home to 75% of the city's serious and fatal collisions. so the first one at second and geary in the inner richmond happened on august 4th. hit and run on saturday left a 35-year-old man with life-threatening injuries. he succumbed to those injuries about a week and a half later. police said the man was struck while crossing geary near 2nd at a little after 1:00 in the morning. this is an intersection that has high visibility crosswalks and traffic signals. it was a green four door vehicle that allegedly fled eastbound down geary. the police department hasn't found the hit and run driver and are seeking any witnesses who may have observed this traffic collision.

in the tenderloin, it was a 65-year-old man who was killed tuesday august 14th, a week ago, in a hit and run crash while riding his bike, right before 5:45 in the intersection at turk and taylor according to police. gregory black man from san francisco was riding northbound on taylor while a man allegedly ran into him driving westbound on turk street. the driver was arrested a short distance away. the driver had two prior drunk driving convictions and was driving wine during the time of the crash according to court documents. he appeared in court on charges of murder, driving under the influence.

there were several improvements to turk street, including protected bike lane. the only protected, the first protected bike lane in the tenderloin, as well as painted safety zones and signal improvements. the agency also has a project under way to improve safety on taylor between market and sutter, as part of the safer sutter project. we will come to the board for project approvals including wider sidewalks shorter pedestrian crossings and signal phasing for public and turning vehicles. two tragedies, both preventable. just a reminder for the need for everybody to pay attention and be aware and focus when they are out on the streets. another tragedy to report, as you all know, because it's been widely reported but just to give you more information on august 10th, the twin peaks

tunnel rehabilitation project experienced fatal incident around 5:00 p.m. when one of the shimmick construction workers was struck by a falling temporary steel beam that had been erected to support a brick arch archway. the brick archway is the original portal, and there were temporary beams to strengthen it. patrick, the shimmick construction worker was transported to the hospital where he later succumbed to his injuries. we immediately notified our control center and dispatched an emergency crew, california occupational and health administration osha was also contacted. they came to the site, along with the san francisco police department, conducted their investigation, and then returned the site back to the sfmta and the contractor.

we have also conducted our independent review and with the cooperation of the contractor have put in place many, a number of additional safety mitigation steps to make sure that we could safely resume the work, which we did partially on saturday evening, and then further on the weekend. during the method of procurement for this contractor we use something called best value, there were two safety performance evaluation questions included as a pass/fail criteria. the contractor answered satisfactorily in the pre-qualification section under a penalty of perjury clause. at the mayor's good suggestion the agency will impose additional questions and criteria during the bidding process and will include safety

criteria and independent verification of historic safety performance for contractors going forward. despite the tragedy of this incident, we have sent our condolences to the family. i know it's been very difficult on the team. there was a funeral yesterday. many members of the construction team, as well as our staff attended. i do want to commend the project team for their quick response to the incident and cooperation in making sure that the work was safe and that we could continue. mr. ricketts families, friends and entire shimmick corporation. so with the larger project, for nearly two months we have had

the construction under way to replace the rails, replace the drainage system, install a new cross-over, two of them i call the malcolm heinicke cross-over. $41 million project on the 2.2 mile long stretch of the tunnel and that work is nearly complete. and as of today, is currently projected to be complete on time. once reopened, the 80,000 daily riders will enjoy smoother and quicker trips. just to remind you, the work did include new rails, seismic retrofit, new drainage, four new track cross-overs, fire safety enhancements and signal improvements so a fairly comprehensive improvement. once the tunnel is operational,

which we expect to be this weekend, we will confirm later in the week, there will be two planned weekend overnight clowe -- closures to complete the final electrical work. these closures will be at night only when ridership is low. i want to thank director borden for pointing out there was some confusing information about these closures. these were planned all along as part of the work but i think there was confusion about the extent of these closures. they are tentatively scheduled for the weekends of september 8th and 15th. but we will keep the public informed, if that changes. what they would do, it would essentially close the subway about an hour early on friday and saturday nights. so at midnight instead of 1:00 and it would open later on saturday morning an sunday morning around 8:00 a.m. but otherwise it will be full

service, and of course we will have substitution in place during those hours. we did clarify that information, that director borden may be aware that went out and caused some confusion. we sent some subsequent information to clarify while there may be some work, the main construction work will be complete, the area around the west port al entrance will be removed. parking restored and we are working and continuing to work very closely with the merchants in west portal. the residents in west portal, residents and merchants in castro and other areas that were impacted by that temporary bus zone. knock on wood we are on track to resume normal operations this weekend. there's still a number of check throughs and walks and final

systems and a restoration and start-up that will have to happen. if there's any change in that schedule we will let you and the public know. a couple final thing, one of the big ones you have all been hearing about is some music accompaniment the service delivery challenges we have been having with muni in the last few months that we have not been meeting our prop-e goal of delivering 98.5% of scheduled service for the past two months, particularly once the twin peaks tunnel construction started. system wide we are down in the low 90's, delivering 92-94% of the scheduled service. this is something that's a result of a number of different events coming together. including new light rail

vehicles, new operator start-up and twin peaks but something we have should have known and planned better for. i apologize for not better anticipated and mitigated the impacts of the twin peaks tunnel closure, along with these other events. i don't think we could have fully mitigated because there's a limit how much we can expand and retract our resources but we certainly could have done a better job. and i know hearing from many, many riders and experiencing myself, while we are delivering more than 90% of the service, there is crowding and there have been some extended gaps in service and delays for people waiting to get on the bus. so we are very actively and aggressively working to correct that through expanding our training capacity and much more actively managing the service and doing everything we can to get more drivers working, including extending part-time

operators to full-time operation to get more service hours available. so we expect particularly once the twin peaks construction ends, again, hopefully this weekend by next week the service on the bus system will be significantly improved because it took a lot of busses to compensate for not having that tunnel available. so i think much better service coming very soon and we will continue to focus on restoring and maintaining for future such issues, the service levels that our riders rightly expect. i did also want to note with regard to muni service that some of the fair changes you approved as part of the budget will begin on september 1st and just to remind you, muni fares are being reduced for one day, three-day and seven-day passport holders playing with muni mobile or clipper card.

starting september 1st, a very deep discount we are offering. we are hoping that winds up being a better choice for more folks. we are also extending transfer times from 90 minutes to 120 minutes. you will recall the san francisco transfer riders came forward during the process and made the suggestion, you in turn asked us to explore looking at it and it was something we were able to do and will be in effect starting also on september 1. so i want to thank the san francisco transit riders for raising this issue. it's something they heard from a number of riders at that 90-minute window. it was just a little too short so we are excited for the 2-hour window come september 1st. we also want to remind folks

the free muni program, i want to remind everybody of the availability of that program. we have tens of thousands of young san franciscans registered for the program and actively using the program. and we want that to continue and this is available, between ages of 5-18 and applications are available through our website or through schools. i want to show you one thing we recently launched which is new mapping technology on our website intended to provide the public with a much easier way to visualize where in the city various agency projects are happening, where they are and what the status is, right now we have just a limited set of projects, mostly sfmta projects we will work overtime to

include more projects happening by other city agencies and to integrate more things happening on our streets. so we are looking for feedback on this, we want to give you a little demo and we ask anyone who sees it and has suggestions to email at projectmap@sfmta.com. so can we get the demo up? and i want to thank the staff members who took on this assignment and really developed a great product. we have been getting some great feedback on it so far. >> good afternoon, my name is tory winters and i'm a sustainable planner and i began my time at the agency two years ago as an intern. i'm currently the project

manager for the interactive projects map but at the project outset i was focused primarily on project data development and creating the project data creator tool. >> my name is steph nelson, i have worn a number of hats the last several years. i serve as j.s. developer, i worked closely with tory and our team to build this interactive projects map and configure the i.t. behind it and development data work. just one year ago a few of us identified the need to centralize project data and we started doing a lot of the leg work. shortly afterwards we learned this is a priority of the center agency as well which allowed us to convene an excellent team of folks from our planning section, communication sections and i.t. section and i would like to recognize a number of those people who are in the room today.

we have chaz, dobey copeland, debbie schofield, anna harkman, original project manager, she has since moved onto public works but she did join us today and also dozens of staff members who regularly update their project data on sfmta website and through the data collection tool. >> when we began this project we sought to create a solution that would help us provide up-to-date project information, to the public, to our leadership as well as co-workers as a large agency of roughly 5,000 people. it could be hard to understand the full universe of projects in the corners of the agency. on a more personal note one of the reasons i'm excited to bring this project to you today, i'm passionate about how maps can transcend language barriers and help us facilitate some crucial conversations with the diverse populations of the citizens of san francisco. >> similarly i have always had

a passion for holding institutions accountable and i find maps a powerful tool to do that. i worked as a community organizer, this is kind of a marriage of those. without further ado, with the interactive project maps you can query, you can click by supervisor district and you can see here that district 6, where we are right now, has 78 projects within 250-foot buffer. and you can view projects on the map but also the information panel to the right. this interactive project map allows people to also further identify specific projects within that cluster by clicking on the title and users can navigate to the project web page on which we have an inset map that insulates a given

project. users can click back to the citywide map and search by name or keyword within the project description. 7th street and 8th street. users can also search by project mode or type. we have currently displayed 52 vision zero projects on the map. last but certainly not least, users can click on the map directly to view more information about a given project. >> so what you just saw is a result of an automated merge process that gathers data from our agency website as well as internal collector tool. when changes are made on the website they are made on the map itself. while the map contains a lot of information, it wasn't designed to contain live traffic data or closures or data from other sister agencies. we want to thank you for your

time in allowing touse bring this, we look forward to making improvements to the interactive map. if you have specific questions, comments or would like to participate please reach out to the project team. >> chair c. brinkman: thank you very much, that's really a fantastic way for people to see what's going on in the city and thanks to the rest of your team. i agree, i think that's a way to transcend language barriers, that's what people want to know, what is going on in my neighborhood. where is that project in the work flow. so thank you very much. >> i know this has been a long report, but just to close, i know this has been a rough couple weeks, months for the agency. i want to acknowledge there's been a lot of frustration out there in the community from our riders and others on a number of different fronts. i don't want though, the board and public to lose sight of the fact that there are thousands

of sfmta employees you really come to work everyday fully committed and dedicated to making the transportation in this city work better, so to the extent we have not done as good of a job as we have needed to, that's my responsibility but there's thousands of people working hard everyday, whether they are operators, or custodians or planners, or accountants working really hard to make transportation better for people in san francisco. so we will redouble our efforts to be minimizing those frustrations and to be better serving the people of the city but i just want to point out the fact that there's a lot of people who are working hard everyday to do that. >> thank you, mr. reiskin, we did get a good taste of some of our employees today. i will echo that, i am aware of the dedication of all of the members of the agency. so thank you for reminding us of that. vice chair heinicke? >>

>> vice chair m. heinicke: thank you very much. thank you, director reiskin, for that report. i feel obliged by noting my personal sadness and i'm sure it's the same of all the other board members of the pedestrian fatalities you reported and certainly near and dear to my heart is the passage of the worker trying to make myself and my children and you and everyone who uses that tunnel get to work and play more quickly. i feel that and perhaps when the project is complete we as an agency can figure out the best way to honor his contribution and let his family know his contribution is so greatly appreciated. on the topic of appreciation i will say, as always you take things on the chin very well and you have had a rough month, we have had a rough month and i personally appreciate you taking direct responsibility for it. and vowing to address these issues. i also want to compliment the mayor's office for being very

direct in her communication, so we know what she is looking for, obviously a critical constituent and someone whose leadership we value. so, i think, as we are discussing the issues that came out of the twin peaks tunnel construction and some misplanning, mismanagement how to best move around resources to best meet our riders' needs as that project was going forward, i would suggest going forward when we have other disruptions, maybe this has already occurred but the presentations of the board not only discuss alternate plans we have but how they affect the system more broadly and how you planned to mitigate those effects. the upcoming taravel project, not the same scope as the twin peaks. but i hope over the years,

board members, there will be other projects that will affect and i hope you think of the whole system because any allocation of resources both moving stock and drivers has an effect. two other things on this that i will comment. one, i have taken the shuttle busses everyday, true to my commitment to the project and i think role as director. and while it's slower and i'm reminded every time, you are right, there's a reason we built that tunnel, it's been relatively reliable. the drivers have certainly been courteous. and the one sort of bit of customer feedback i will have on the bus is, interestingly, most of the time on the shuttle bus, or a disproportionate amount of time the shuttle bus is waiting in traffic is almost at the stop. which is a frustrating reality for somebody going way out of

their way. it may be a little late in this project to accommodate this, maybe not. but in the future we need to think of not only where the stop will be near the stop but where traffic will bunch up, because it's inefficient to have, and these busses are crowded, to have 80 fellow passengers sitting a block away from castro for 4-5 minutes waiting for several light changes when that probably could have been accommodated with a little better striping. let's think how that will work with traffic patterns and if we can use our role as the traffic planner to alleviate that and make those alternate systems more efficient. and then finally, to what was certainly the biggest lesson for me, out of this hopefully soon completed disruption, was to actually be able to visualize the future of the cross-over at west portal.

so first of all, thank you for confirming it's completed. i suspect my household was very favorably will respond to the proposed name of the cross-over, but good luck getting the malcolm heinicke cross-over name approved by my board members. especially board member torres. i can hear you over here. [laughter] but you and i have been on that platform together, we have seen it together. the efficiency with which the out bound train switched to the inbound train crossed over and went on its way with a full load of station agents and personnel making sure it was properly loaded was remarkable. the difference between that and leaving west portal waiting at the stop there, going down to saint francis circle, turning around, 12 minutes, i almost almost the time it takes to get downtown wasted.

now we have the capability, whatever we call this cross-over, the capability to have that train turn at west portal, go back down in an efficient manner. that will massively improve our efficiency. i know building the cross-over doesn't do it, we need the software to do it safely and we have to coordinate this with driver schedules to make sure breaks are properly accommodated. but i will tell you, seeing it work the way it did at castro, so excited me, that i would like to ask that you come back to this board and let us know the time line for when we can implement shuttle service crossing over at west portal and heading back downtown. i realize there's a lot to do but i really want to know what's the best time line we can get for that so we can plan and let folks know and frankly we can make sure it happens on time. because i think it will be a massive improvement.

>> absolutely. will do. >> vice chair m. heinicke: thank you. >> chair c. brinkman: thank you, vice chair heinicke. board members? board member torres? >> a. torres: i will be happy to introduce that motion when it's appropriate and you give me the queue. number two, i have never heard a mayor speak so specifically about her concerns regarding this agency. and i think it's reflective, not only of her, but as you know so much of the testimony i have been here for from constituencies that didn't receive outreach enough. there wasn't enough communication between issues occur, or parking spaces are gone. and that was the case in some of the mayor's home district where people were not informed properly. i think the issues she has raised would be dependability. next important is access, i applaud you for reforming the process of bad behavior of

potential contractors but that should have been done a long time ago. it doesn't take a rocket scientist to google somebody and find out they have had some violations. i think we will probably, i don't want to predict but we will probably feel this consequence even much more so in the future but less so if this is implemented properly. the third issue is, i haven't seen a response from you to the mayor. are you planning to do that? >> i am. >> a. torres: okay, good. just want to make sure you are. i will remain silent until you do and receive your response to her. i think she has given you and all the members on this board a clear mandate. get it done. improve the process. and if it takes a performance audit, manager and performance audit as i have to undergo every three years with the stem cell agency, maybe that's what we have to do, sometimes it takes a third party outside our

sphere to give us ideas to improve the process. sometimes that's been helpful to us, when we are too close to it to figure out what could be or not be the solution. triennially there is a review of all of thee issues. but i've never seen a management like we undergo in terms of figuring out where are the pieces fitting, how do we connect with the board members in our case. here obviously that would be an issue as well. i thank you for being so candid, i think it's important we have to be candid in this situation. when i hear from people around the city they have been very candid with me. i'm sure they have been candid with all of us. we are in this together, there's no question about that. i think that time of team work and solidarity is so important if we keep our mandate and our commitment to the riders in this city. thank you. >> chair c. brinkman: thank you, director torres. director borden?

>> g. borden: i think director heinicke and torres covered many things i wanted to, there were things in that letter that needed addressing in the report i won't bring them up since they aren't agendized but i look forward to seeing those. >> chair c. brinkman: director? thank you. i know what i will take away is the fact our actions have so many ramifications and we work so hard to get it right and sometimes we don't. as director reiskin said that is the fault of the agency. i know we will come back from this and i know we will do better. i will repeat in my head that word you repeated from director torres is dependability. we strive to make our system dependable and we need to keep that in mind every time we have something come before us we are

legislating, we are to make this dependable. do i have public comment? >> clerk: madam chair you have two members of the public who have indicated interest in addressing, elida dupree. >> thank you. good report, i use the shuttle over the hill on sunday. my only time. i don't get over there much. it was fine. it went the way it should. but i'm looking forward to the tunnel opening. more so, i'm looking forward to the new fare schedule. thank you for updating the website. the two hours will help me to manage my trip planning better. and the day pass will really

come in handy when i have those longer days, when i'm riding muni quite a lot over a long span of the day. so let's make sure that we have our muni mobile app, which i used today and clipper that come september 1, the hours will be adequately programmed in, so that way we will get the full use of it. we will get to see these new discounted passes. i hope we sell lots of them. and get people involved in that to encourage the pre-payment so we will have the consistency across-the-board. with the two hour rule. muni generally works fine for me, subway is fine but we had congestion at times. i think we have to stay on top

of that. if we have to fix switches, it must be done, so we are not waiting at embarcadero because we can't turn trains around. thank you. >> chair c. brinkman: thank you, mr. dupree. >> clerk: robert wiener, he is the last person to turn in a card. >> herbert wiener. one thing i'm wondering about with this contractor with the west portal project. this was a no-bid contract. where there any competing bids for this project? that's a question i have. also, the contractor was not thoroughly vetted and this board and executive director bear responsibility for that. and the consequence was a tragic fatality. also when i'm wondering about

the bus service, it's been horrid. people have had to wait a long period of time for the busses. now, in your planning, could you have allocated more busses? to compensate for the project at the west portal station and keep them because these are needed. we lack the resources. the taraval is an example, same rotten service as before. now also, what i don't like is the insensitivity of the community and its concerns. there have been so many protests, so many concerns and this board does not listen. it simply goes ahead with business as usual. with dog and pony shows and rubber stamping of the board. and i assume the decisions have even been made before this meeting.

you have got to be more sensitive because now you see the result of it. you see a crisis. also, personally, as a result of all this, i get an increase in my monthly fast pass which is your response to the miserable service you give. >> chair c. brinkman: thank you. >> clerk: madam chair, that's the last person who turned in a speaker card on topics discussed by mr. reiskin. >> chair c. brinkman: do i have any more public comment from the director's report? come forward. if there is anyone else, please stand up and make your way forward, if not this will be the last public comment. >> yes, thank you. my name is charles minster, member of the disability and senior action.

first a shout out to those who keep this system running. and moment of silence for patrick ricketts who died a needless death because this board and the contractor did not abide by simple safety rules. of course, that means, we know that the corporations don't abide by any safety rules. the unions should have control over their safety. it's their lives at stake. and mr. ricketts died a needless death, because we know this corporation had a horrid safety record and it was vetted by you by their word. it's like asking donald trump if he is racist. his father was a ku klux klan sympathizer. you ask mr. trump if he is

racist, he would say certainly not. you would say certainly the president wouldn't lie and the corporations wouldn't lie. but what kind of vetting and screening do you put these operators through? probably make the c.i.a. flench. but those who operate the city, they get carte blanche. their word counts. but if i want to drive a muni bus, i need every police record and prescription pill i ever took. but not these corporations. because they tell you what to do. thank you. >> chair c. brinkman: next speaker, please. >> good afternoon. my name is anise la rosa and i work for district 6 supervisoral campaign and i have some questions about

sfmta's commitment to accessibility. i am able bodied but not everyone who lives in the city is, we all have different levels of ability, and i think making sure a vital part of making sure the sfmta works for all of us is crucially sidewalks. where i work i have seen many bus shelters that often take over entire sidewalks that make it difficult to pass with a wheelchair, while pushing a baby stroller. 130 3rd street. i can't remember, there is a large installation, half bus shelter, whatever you want to call it. in addition to the one on the boarding island. i'm not sure what the motivation is for, if for additional revenue collection for sfmta or something else but

i'm wondering what we are doing to ensure we are not blocking off sidewalks for wheelchairs, for baby strollers, because i'm certain if it were a private business that wanted to take over vital sidewalk space to maybe have a patio cafe or something like that, that the sfmta would tell them they can't do that on private property and i want to know why that happens from the sfmta, thank you. >> chair c. brinkman: thank you. next speaker. any more speakers? no? yes? please come forward. >> clerk: these are only for topics addressed by mr. reiskin. >> my name is steven summerstein. i was at the opening of the transbay terminal and i admired the technology that went into it. but there's one thing that appeared to be missing in this city of high technology and that's a modern map.

the map at the transbay terminal are beautiful 19th century maps. manual and with the information that one can get from a printed map but not the kind of technology that we expected to in the city of high technology. there are no maps for tourists to come in and say here i am, here is where i want to go, tell me what transportation i need, which busses should i take, which transportation do i need to take, there is nothing like that. there is not even something like grant central station in new york with a human being to give you the information where to go.

i hope that the question that i'm presenting to the council is going to be superfluous in the next few months and i'm premature in what i'm asking you. if this hasn't been taken into account i sincerely hope the council will put that in effect and get some of the new technology at work

-- i do want to acknowledge an idea that mr. heinicke had, once the tunnel construction is completed. i think it's important to not forget and a visual reminder of some kind would be the right thing to do. we had a presentation at our last meeting about enforcement generally in, how the agency conducted enforcement, especially with, on busses, you know, issues like feet on the seats, eating, all sorts of things, up to arguments on the bus and the types of things that give way to assaults on operators. my take-away from that, the muni

drivers deal with a whole lot and i think there is a lot of expectations on them that are a little bit unfair. and i think that you know, it's something this would be imperative to address and to explore more how, you know, drivers feel that their needs are being assessed with, addressed with regards to, you know, publicity around the assaults that they face, and their roles and responsibilities and what the public thinks that they are supposed to do, because really, you know, they are there to drive the bus, so -- in keeping with what mr. riskin was saying about recognizing the valuable work of the employees of the agency, i think that's something that would be, you know, a really important thing to look at, and i want to, you

know, keep thinking about it and talking about it and learning more as the months go on. i want to bring up something else. this is about something that you are going to hear about soon at the public comment section when that comes up with the geary project, transit only versus the bus only lanes. i came to the last time i spoke before this board i presented a motion that we had passed and i won't read the whole motion but it was to consider raising fees to fair market value for commuter shuttles and private transportation vehicles. that was during the budget deliberations. that, and i -- i want to bring that up again because i feel that this gets to something that underpins the entire discussion around how we were using the red carpet lanes, and i want to pose kind of a question that is a

little bigger than the request for information that we make at the council. and that is, is the mstca an agency that seeks to grow the ridership as the population increases, or are they making way for and incenting for the needs in the city. the response is unclear. there is kind of a stated principle that the leadership of the agency gives, which is, you know, of course, we want to have a robust transit system that serves everybody, but yet many actions pointed to the other way, and i think that i, you know, i don't want to draw a conclusion right now, i just want to say that having a very honest discussion i think is, it's going to happen and you know, it's -- it would be good

to, for the leadership, to address that in the most forthright way and i would like to meet you halfway with that. with, you know, a civil discussion and something that's, you know, going to mutually, everybody can agree on and come to a good solution. so, that concludes my report. thank you so much for taking the time. and i'll stick around if there's anything. >> thank you, mr. ballard, thank you so much for your service on the c.a.c. and i'll just echo your point about how the operators have a difficult job and we as citizens and as riders owe them a lot of thanks and respect and we should definitely treat them that way. thank you very much for that. all right. let's move on. >> and mr., madam chair, no member of the public has indicated an interest in speaking about that. >> any public comment on the c.a.c. report, seeing none, closed. >> matters in the jurisdiction

of the m.t.a. board of directors but not on today's agenda. madam chair, first speaker, alita dupre. >> on the podium you'll see a count down timer, when you hear the soft tone, wrap up your remarks, and louder tone, firmly cut you off. >> chair brinkman, members again, mostly miscellaneous muni stuff. thank you for the work on the fare, in looking at the fare chart. single ride fares are not going up, so the next two years, 1.25 per trip. that's helpful. i'll be seeing 39 for my fast pass. just checked that cost me $60.50 to ride the new york city subway

for 30 days. so, there's quite a bit of reduction here. thank you. so now the matter of scooters and the importance of scooters, and i am looking through various reports. i think it is very important that we have a well-funded, experienced operator with deep transportation experience because we need to have stability in this program. perusing these reports, i'm seeing some good low income work. partnership with cash payment, though, i don't believe that any of these companies should require to have to set up a cash office themselves brings up

safety issues with trucks and bulletproof vests, don't want to encourage that. so, equity with some things readily available. so, it is important we get the scooters up and running. let's not hang on to the past. let's not have anger and acrimony in the process. but deliberate in the process, thank you. >> james moore, kathy da luca. >> james moore, head of government relations at skips scooters. i would like to talk a little bit about the scooter share as well. i understand that it's been said the process has been a little opaque. i think it was pretty clear application process, and i think there were some clear factors that were asked by this board

for a director riskin to take into consideration, namely the past act of scooter providers. and whether they were providing scooters at the time, they interacted, such as lyft and uber, or bird and lime, these actions should be taken into consideration. if they are not, the city runs a risk of inviting more companies like this and preventing companies like skip from obtaining permits through a process that is set up by m.t.a. and by the board of directors. that is all. thanks. >> thank you very much, mr. moore. next speaker, please. >> kathy da luca, rachel highden, and then may lig. >> good afternoon, chair brinkman, directors, policy and