revenues for '18/'19 based on the '17/'18 actuals. this is where we get the money to pay for the revised budget and items that we are requesting to be funded. during the budget negotiations, in order to prevent cuts in the well-being budget, sfhss agreed to provide a one-time transfer of $100,000 to the sfhss general fund administration budget to support on site, well-being activities for sfhss members. sfhss is responsible for the programming of the activity and, therefore, has sole discretion for the use of the funding. these activities are provided under the direction of sfhss and pay for recreation parks

instructors and other service providers for activities at facilities where sfhss members work. if the total expediture is less than the budget, we will adjust the transfer accordingly. after the $100,000 transfer to the general fund administrative budget to our fund budget, the revenues in the '18/'19 will increase $307,000. turning to the expeditures, they're increased $69,000. that was strange. and one-time expeditures for $462,000, for a total of $631,000. despite this increase in expeditures, $1.24 million will

be available to carry forward to the '19/'20 budget for one-time projects. the budgeted revenues will be sufficient to support the annual expeditures. now we'll turn to the table that's on pages 5 and 6 of your report. and it's projected on the big screen. i will briefly touch on the key changes necessary to implement the plan and goals. the revisions in the annual budget are as follows. the budget is adjusts upward by $260,000 for personnel to include all the goals. will be tasked to up support analysis. this change will enhance

organizational excellence. benchmarking tools that were discussed in the work plan combined with funding for software licenses require a $25,000 increase in the communication budget and support all five strategic goals and enhance organization alex lens. as mentioned in the previous legislation, data will be used to inform targeted health interventions that will positively impact the goals for whole-person health and well-being and enhance organizational excellence. to increase analytical capabilities and drive decisions an additional $86,000 is

budgeted. it will support sustainable healthcare and reduce complexity and fragmentation. the contingency is distributed among the other expediture categories. one-time expeditures is as follows. open-enrollment $200,000 for three projects, communication plan will be developed to better engage and support members and reduce complexity and fragmentation. we'll develop and enhance the capability of the client management. a compliance review of materials and modifications will be

performed to further support organizational excellence. the one-time budget for operations is increased $232,000 to implement member service payment capabilities, complete a hippa audit to ensure compliance, and creat create additional instructional videos for our members. increase in expeditures is offset by reduction of $430,000 since projects were completed in '17/'18. the result is a net reduction of $197,000 in '18/'19. organization alex lens is enhanced through the projects. we're budgeting $263,000 to expand the usability and scope

of the website redesign and to align with the goals to support our members and enhancing organizational excellence. under well-being, we're budgeting $82,000 additional to evaluation and improve well-being communications and webpages. this will address the goals of whole-person health and well-being and organizational excellence. finally, budgeting $115,000 for new data feeds for the database and incorporate benchmarking tools and national community of quality assurance. by increasing our analytical resources we can impact the

goals of sustainable healthcare and reduce complexity in fragmentation. at the end of the report, there's a summary of each of the details of the revised budget. i'm happy to answer any questions or concerns. >> president breslin: any questions? >> i have a question. my memory fails. is this where the board educational funds reside in the $3 budget? >> no. that's the general fund budget. >> all right. thank you. >> president breslin: any other questions? comments? seeing none, we need a motion on this item. >> i move that we adopt the revised $3 budget or, as it's calls, the healthcare sustainability proposed revised

budget. >> i second. >> president breslin: okay. >> as presented. >> president breslin: thank you. any other -- any other questions? any public comment on this item? seeing none. all those in favor? any opposed? no. it's unanimous in favor. so does anybody desire to have a break or carry on here? >> yes. >> president breslin: all right. commissioners, time to go. dr. follansbee. back in session. all right. action item number 7, please. >> clerk: item 7 action item. initiation blackout period for all hss vendors as well as

expert opinion navigation concierge and muscle skeletal reque request. >> thank you, commissioners, president breslin. as referenced earlier, this is in reference to the r.f.i.s that will be going out in response to the strategic plan that you approved a few moments ago. i know you are more than accustomed to receiving blackout notice. one of the things that we will do is make sure we don't have ambiguity that we plan on attacking for a 2020 plan year and also 2021. one of the areas, as referenced by dr. follansbee is concierge.

it will also include msk and we're dove tailing into our rates and benefits, which begins in february. so giving you that notice now. we understand that the november meeting is an educational forum, so we will make sure that when that r.f.i. is issued, likely between now and then, that we'll notify all of you in writing of the r.f.i. and the specific scopes of services included therein. i will read briefly into the record the key part of this memo for all of you that is in the packet that all of you have received. and it's defined that a blackout period is a period of time from onset to conclusion of a selection process where communications between board members and service provideders seek egg contracts on matters solely related to sfhss is

restricted. this includes face-to-face conversations, telephone conversations, email, text messages, letters, faxes or use of any other social media. if there are any questions that arise regarding anything that you may have seen that will be a future conversation you may need to have and you are not sure whether it falls under this, in an abundance of caution, we recommend that you contact eric rappaport and notify our secretary as well as sfhss. if there are any questions, we're happy to receive them now and this is something that the board will need to act on. >> president breslin: the blackout period begins now, october, 2018? >> officially, the blackout period would genuine we initiate a search process releasing the r.f.p. and that's when we issue the r.f.i. we will notify you.

>> president breslin: it says october 18-june 20, 2019. >> that's correct. it will go through the rates and benefits process and it will play into what happens during rates and benefits. so we need to get that started asap. >> president breslin: so everyone will be noticed when this starts? >> yes, the second that the r.f.i. is issues, you will be notified in writing. >> president breslin: okay. any questions? >> i would just make a comment and it's contains in our terms of reference and i highlight that to member of the governor's committee and this board because we have to update the terms of reference this year, but that -- what is in place now is wholly sufficient to cover our conduct as board.

>> thank you, commissioner, yes. as we did from several years ago, of course, matters of rates and benefits are handled as a committee of the whole now, so it does apply to all members of the board. and we do, on behalf of the finance division and contracts division, very much appreciate how this board has conducted itself here and outside of these chambers, making our lives phenomenally easier from a contracting standpoint. so i would like to thank you for that >> president breslin: all right. >> vice president follansbee: i want to point out that i'm going tomorrow to new orleans for the 64th annual employee benefits conference through the 17th. and i have been instructed on this and i find it very clear and will be adhering to it. i want to reaffirm that in public in case there is any question that comes up and i keep a record with anyone who i converse should the issue come

up in the future. >> president breslin: all right. since this is an action item -- >> i move adoption of the initiation or approve the blackout period for all h.s.s. vendors during the rates and benefits process and through the various programs that have been specified beginning october, 2018, through june, 2019. >> second the motion. >> president breslin: any public comment on this item? seeing none. all those in favor? any opposed? it's unanimous in favor. >> thank you, commissioners. >> president breslin: thank you. all right. discussion item number 8, please. >> clerk: item 8 discussion item. financial report by pamela levin.

>> good afternoon. pamela levin, c.f.o. health service system. this report provided to you summarizes the revenues annex pences of employee benefit trust fund and general fund administration budget through august, 2018, as well as the fiscal year through june 20, 2019. i will first talk about the trust projection. we are still in the audit phase of the financial statements. unfortunately, the originally had scheduled to have it released the end of october, as we normally do. the city is extremely behind in work that needed to be done as a result of the new financial system. and it is unlikely it will be

issued in december for our december meeting. however, i will keep you abreast of the news. we get phone calls every friday and we talk to the auditors once a week, but they are right now relocated to other jobs and will come back when the city is ready to have them come back. so we're going to begin with what an unaudited trust balance, as of june 30, 2018, of $72.9 million. based on activity through august, 2018, the fund balance is projected to be $74.5 million on june 30, 2019, which is a $1.6 million increase. this projection is based on two months of data, which is always

difficult to do. our crystal balls are hardly good enough to do after a quarter of the year projection. so this is subject to change as the year goes by. we're seeing favorable claims experience and unfavorable. there's favorable claims experience for the dental plan and projecting to receive $7.9 million in pharmacy rebates this fiscal year. i reported in the report in front of you using the original budget for healthcare sustainable fund because i didn't want to make an assumption if you would approve it or not, but at this point, we're projecting to end the year on budget. no performance guarantees have

been received. as we mentioned before in previous years, the forefeitures for unused flexible spending account balances will not be known until june. in terms of the general fund administration budget, based on the results august, 2018, we expect to end the year on budget. every year around this time, we are notified by the mayor's office and the controller's office of approval or not approval of our carry-forward request. and we did submit a considerable number this year, considerable dollar value. they are also running late on approving those. so we should know in the next couple weeks what the

carry-forward would be. these are for projects and initiatives and contracts that either were not fully expended in the prior year or we've asked for some funding for ergonomic equipment so we can reduce our worker's comp claims and for some special projects. so that at this point isn't known yet. but in the next financial report, i expect that that will be outlined. and i will report back to you on what has been approved. i will be happy to answer any questions. >> president breslin: thank you. any public comment on this item? >>a discussion item. >> president breslin: item 9.

>> clerk: item 9, report on network and health plan issues, if any. respective plan representative. >> president breslin: any public comment on this issue? okay. number 10, please. >> clerk: item 10, discussion item, opportunity to place items on future agendas, public comments on matters within the board's jurisdiction. >> president breslin: all right. i think we probably have our agenda for next month, for november. don't have to worry about that. dr. follansbee? >> vice president follansbee: we're a seven-member board. and we're still, i think, waiting -- the mayor's proposal or nomination for a seventh member. is there any update on that?

>> yes. they're actively working on this matter. >> vice president follansbee: thank you. >> news as of yesterday. >> vice president follansbee: okay. thank you. >> president breslin: item 11, discussion item. opportunity for public comment on any matters within the board's jurisdiction. none? item 12. >> clerk: item 12, action item, vote on whether to hold the closed session for member appeal. president breslin? >> i move we go into closed session for member appeal. >> second. >> president breslin: okay. any public comment? all those in favor of going into closed session say aye? opposed?

>> president breslin: all right. item number 14. >> clerk: item 14, action item. vote to elect whether to disclose any or all discussion held in closed session regarding member appeal. >> i move that we not disclose any of our discussion held in closed session. >> second. >> president breslin: all those in favor. opposed? it's unanimous. item 15, please. >> clerk: item 15 is also an action item. possible report on action taken in closed session. >> i move that we not report on any action taken in closed session. >> second. >> president breslin: all those in favor? opposed? all right. so that's -- >> i move that we adjourn. >> second. >> president breslin: i know there is no objection.

>> good. thank you. >> we're here to raise awareness and money and fork for a good accuse.

we have this incredible gift probably the widest range of restaurant and count ii destines in any district in the city right here in the mission intricate why don't we capture that to support the mission youths going to college that's for the food for thought. we didn't have a signature font for our orientation that's a 40-year-old organization. mission graduates have helped me to develop special as an individual they've helped me figure out and provide the tools for me that i need i feel successful in life >> their core above emission and goal is in line with our values.

the ferraris yes, we made 48 thousand >> they were on top of that it's a no-brainer for us. >> we're in and fifth year and be able to expand out and tonight is your ungrammatical truck food for thought. food truck for thought is an opportunity to eat from a variety of different vendor that are supporting the mission graduates by coming and representing at the parks >> we're giving a prude of our to give people the opportunity to get an education. people come back and can you tell me and enjoy our food. all the vendor are xooment a

portion of their precedes the money is going back in >> what's the best thing to do in terms of moving the needle for the folks we thought higher education is the tool to move young people. >> i'm also a college student i go to berkley and 90 percent of our folks are staying in college that's 40 percent hire than the afternoon. >> i'm politically to clemdz and ucla. >> just knowing we're giving back to the community. >> especially the spanish speaking population it hits home. >> people get hungry why not eat and give

>> i strive not to be a success but more of being a valued person to the community. the day and day operations here at treasure island truth in family is pretty hectic. the island is comprised of approximately 500 acres, approximately 40 miles of sanitary sewer, not including the collection system. also monitor the sanitary sewer and collection system for maintenance purposes, and also respond to a sanitary sewer overflows, as well as blockages, odor complaints. we work in an industry that the public looks at us, and they look at us hard in time. so we try to do our best, we try to cut down on incidents, the loss of power, cut down on the complaints, provide a vital service to the community, and

we try to uphold that at all times. >> going above and beyond is default mode. he knows his duties, and he doesn't need to be prompts. he fulfills them. he looks for what needs to be done and just does it. he wants this place to be a nice place to live and work. he's not just thinking customer service, this is from a place of empathy. he genuinely wants things to work for everyone and that kind of caring, i admire that. i want to emulate that myself. that, to me is a leader. >> i strive not to be a success but more of being a valued person to the community. the key is no man is an island. when anything actually happens, they don't look at one individual, they look at p.u.c.

stepping in and getting the job done, and that's what we do. my name is dalton johnson, i'm the acting supervisor here at treasure island treatment plant. . >> shop and dine the 49 promotes loophole businesses and changes residents to do thirds shopping and diane within the 49 square miles of san francisco by supporting local services we help san francisco remain unique and successful where will you shop and dine shop and dine the 49. >> my name is neil the general manager for the book shop here on west portal avenue if san francisco this is a neighborhood bookstore and it is a wonderful neighborhood but it is an interesting community because the residents the neighborhood muni loves the neighborhood it is community and we as a book sincerely we

see the same people here the shop all the time and you know to a certain degree this is part of their this is created the neighborhood a place where people come and subcontract it is in recent years we see a drop off of a lot of bookstores both national chains and neighborhoods by the neighborhood stores where coming you don't want to - one of the great things of san francisco it is neighborhood neighborhood have dentist corrosive are coffeehouses but 2, 3, 4 coffeehouses in month neighborhoods that are on their own- that's

>> good morning, everyone. good morning. thank you all so much for being here today to announce the launching of the rising up campaign to reduce youth homelessness here in san francisco. as many of you know, every night, there's over 1200 young people in our city who are experiencing homelessness and our goal is to cut that number by at least 50% in the coming years, but to do that, we need pard partnerships from all levels of government, from the provide sector, from our nonprofits, and we're excited that so many people have come together to launch this initiative. most important for things like this to be successful, and we need leadership, leadership from city hall, and i'm so thankful that our mayor, london breed has

taken up this issue of youth homelessness. it's a great honor for me to introduce to you all our mayor, london breed. >> the hon. london breed: thank you all for being here today. many of you know that before i became an elected official i was the executive director of the african american art and culture complex where we work with so many young people. in fact, the phrase, tay, which is transitional age youth, young people between the ages of 18 and 24 came out of a lot of the work that the african american cultural complex did, along with mo magic and larkin street and the department of children and families in order to identify ways that we can do a better job of serving young people who unfortunately may not always have a support system. i remember when i was that age, struggling in college, trying to

stay in college. the frustration, the expenses, how much it cost for not just the dorms, but you know, even in a roommate situation, the food -- i mean, basic needs -- books and borrowing books, and just the challenges that exist sometimes for young people who sadly may not have the support they need, so i can't even imagine, when, you know, many of them don't even have a place to call home. and in san francisco, it is estimated that about 1255 young people that are tay youth actually live on our streets, and 49% are lgbt. we have to do a better job at addressing this issue, dealing with the challenges that exist take real, thoughtful solutions. things that are not just for today, but are sustainable, things that are going to matter and make a difference because what we want to do is make sure we break the cycle of

homelessness. we want to take care of this young population so that they don't continue to live in this kind of situation. and so today, we are proud to announce that the city is launching a new program that is a public private partnership, and this is absolutely going to be incredible. it's called the rising up campaign, because what we want to do is we want to lift young people up. [applause] >> the hon. london breed: you know, i just meet with two incredible young people who are going to be speaking here today. one, zach, who i already know, who served on the san francisco youth commission, an impressive individual who's been doing great things, and yesi, who is in college, where is she? right here. she's in college, and let me just put it out there, we need to keep her in college, so i'm

going to be asking you all for some support to make sure that her tuition is paid so that she can finish. so -- i'll just keep going. can you hear me? so this program, this campaign is possible because of a public private partnership, as i said, and san francisco is investi investinging $6 million in this campaign, and tipping point is here, and they've invested $3 million in making this possible. [applause] but we couldn't make this program work with just money. it's our nonprofit partners that help to make this program actually work effectively for young people, where the goal is to keep them housed and provide a subsidy and to make sure they get a good paying job and to

make sure that we're supporting them through social services and other things to just really help them become self-sufficient. and larkin street services, and cherylyn adams have been at the forefront to help people struggling with homelessness, but they have done incredible work with the tay population, so together, we are going to make sure that this program has the support it needs to that we can end youth homelessness in san francisco for good. [applause] >> the hon. london breed: and let me tell you, it does take a village. it takes a village, along with wi the nonprofit support, and a number of partners, including the department of children, youth, and families, human services agency, the confidence of economic and workforce development, the department of public health, and the san

francisco unified school district. and i want to also put out there a call to the business community. we're going to still be looking for dollars to help with subsidies, we're still going to be looking for good jobs for young people, those internship opportunities that are paid for the purposes of helping to cultivate the next generation of leaders here in san francisco. so this is a campaign, this is a campaign to end youth homelessness, and i am looking forward to doing that with our incredible partners. and i want to thank each and every one of you for being here today. [applause] >> now it's my honor to introduce daniel murray, the c.e.o. of tipping point and one of our first donors to the -- private donors to the rising up campaign. >> thank you, jeff. [applause] >> thank you, mayor breed.

we commend and appreciate your resolve to address our city's homelessness crisis. we're proud to stand with the mayor and with jeff and the city to tackle this issue together. when tipping point announced our $100 million commitment to cut chronic homelessness in half by 2022, we knew we would have a long road ahead. this work does not happen over night. in order to achieve this goal, which is also the city's goal, we must do a better job of identifying and supporting vulnerable populations earlier in their lives. 50%, 50% of all chronic homeless individuals become homeless before their 25th birthday. these are our kids, the future of our city. what tipping point has learned over the course of 13 years is

that when you support the right solutions, the right leaders, the right partnerships, great out comes with possible. we've seen that with larkin street. we've been partnering with larkin for seven years now, and they know how to get results. over 80% of their clients have stable housing upon leaving their program. and we know that they can't do it alone, as the mayor just said. supporting the young people living on our streets required an all-hands-on-deck solution. this collaboration between the city, larkin street and private philanthropy is the only way we're going to see the change we all want for our community. we must all take responsibility and hold each other accountable. we've cut homelessness for

transition aged youth by 2023. but even with the right metrics, partners, and leaders, you need the right stroategy. that's what i love about rising up. it also builds in a housing subsidy, but build in for education and keeping a job. these are all the critical things that we needed when we were young, and that's what today is all about. it's about giving young people like zach and yesi an opportunity to change the course of their lives. this time in a young person's life should be about finding one's self, not finding a home. so thank you, thank you, mayor breed. we're incredibly honored to be partnering with you on this.

[applause] >> right now, it's my pleasure to introduce the director of one of our critical partners around addressing transition age youth homelessness, cherilyn adams, the director of larkin street. [applause] >> good morning, everybody. i -- this is such a monumentous day, and i am just so incredibly honored that the mayor has announced this, that the mayor is supporting this, and that your leadership is bringing this to happen. this is huge. and jeff, your leadership has been amazing. we have been fighting a long time for youth homelessness to be at the forefront of the conversation or a part of the conversation about homelessness. we have worked with daniel on this as a partner, and many of you in this room have made this

happen. so this day, this campaign, about bringing together the city, city departments, a number of departments, and philan tloepy to significantly reduce the numbers of young people sleeping on our streets is huge. we are excited to be the ang core or hub of this project, but we will not do this alone -- anchor or hub of this project, but it's going to take all of us -- new door ventures, so many of us that have been working so hard to make sure that as the mayor said, that t.a.y., that we know that t.a.y. are, that's a group of young people who if we do not intervene, young people that are experiencing homelessness, will be on the streets for a long, long time in our adult population, that they need housing, and education, and they need case managers to care

about them, and they need everybody in the community to see them, and so by launching this today, we say we see you, we're going to help you, and we're going to make sure that it is unacceptable to have young people sleeping on our streets in this city ever again. so thank you. [applause] >> one of the most -- or the most important partner in the rising up campaign are going to be young people themselves who are experiencing homelessness or struggling with housing instability, looking for pathways towards self-sufficiency, so we're very lucky and honored to today to have yesi, who's a larkin street client, to share some of her thoughts with us. yesi? [applause] >> hello.

i'm a little nervous please . please be patient with me. my name is yesi, and i'm 22 years old. i'm from e thiopia, and my family experienced poverty. because of that, i came here to get an education and better life. in ethiopia, women are not able to graduate college and go to school. conversation about sexuality and mental health are considered taboo. i thought living in america, everything would be magical and perfect, but it was not. our home, i didn't have to deal with racism, especially i didn't have to worry about being homeless. when i came to america, i experienced so much, including

homelessness and racism. i was adopted by a family here in the bay area, and i got kicked out. i didn't know where to go. i was lost and confused because i didn't know anyone. a friend recommended i go to larkin street, where i got a bed, and i got a case manager. that was 1.5 years ago. since then, i got housing, and i joined larkin street youth advisory board to help bring youth's voice to the table. also, larkin helped me prepare for college and navigate the system. because of my mental health, larkin street is patient with me. they're very assuring and that makes me feel comfortable in asking for help when i need it. i'm a sophomore in college now. i want to get my bachelor's

degree, and with larkin street support, i will continue to achieve my goals. thank you. [applause] >> when i finish school, i want to get a good school and help my family back home. i want to bring back what i learned in america about lgbtq issues, mental health, gender, and sexuality. in ethiopia, the media gives you a false perception of america. in america, everything is not perfect, and nothing is handed to you. thank you for providing morrissey roerss to help young people. i know this campaign will help many more young people like me, and if i can do it, they can, too. thank you.

[applause] . >> thank you, yesi. now we're going to hear a few words from our friend and colleague, zach. >> good morning. my name zach frenette, and for the next 45 days, i will be a larkin street client. as i'm beginning to age out, there's been a lot of reflection on growth, on what's succeeded, on what hasn't. i'd like to begin today just by thanking everyone for being here, for thanking the leadership of our civic leaders, mayor breed who has known me and supported me for over two years, someone who gave me a shot before i had earned it. and i think that's what we're here to talk about. so often, the young people who end up experiencing homelessness on our streets, really, all they need is that shot, that chance, that opportunity, that moment.

and for me, that moment has happened, and it's happened through the support of the city, it's happened through the support of this phenomenal organization. i can't say enough good things about cherilyn and her leadership over many, many years on the issue of homelessness. and it happens with the support of our peers. some of relationships that i've built in the past few years have stemmed out of this organization, both from the support of some of their staff, my case manager, keisha, i'm going to put you on blast. everyone give her a round of applause. [applause] >> and last, but certainly not least, the incredible individuals who walk-through these doors. yesi is someone i've known for over two years. we've been partners in our work on the youth advisory board, and

for the better part of 18 months, next-door neighbors, as well. and that's really what we're trying to build out here. i think we all know the stats, we see it efrd. -- every day. we know that if there's one young person on the street, it is it's far -- street, it's far too many. we need more resources. ending youth homelessness is something that we can do, but it will take all of us. so thank you all for being here. [applause] >> thank you very much, zach, and thanks all of you for being here today. we now have to begin the hard

work of helping prevent homelessness for 500 youth and helping 500 youth who are currently struggling with homelessness find housing and to find jobs, and to do that we're going to need all your help, so before we close it out, i just want to make a call to the community. we are currently looking for 500 jobs for young people. we currently have our friends from the golden gate restaurant council, from the hotel council, they have committed to help finding jobs for young people in the hospitality sector. our friends from rediff are here to -- to help get folks into jobs in the -- in social enterprises. we have a lot of support from our friends at tipping point, providing financial assistance, but we are also -- if you have an employer or work for a

foundation or are interested in contributing, we would greatly appreciate that. we have some private citizens, volunteers here, brenda and miriam. we also have rabbi brian mauer, and lastly, if you own an apartment, or you know somebody who owns an apartment or works for a real estate company, we need housing for these young folks. they'll pay their rent, we're going to help them pay their rent, we're going to help them be responsible and good tenants, if you know anyone who can provide assistance in finding housing in san francisco and give young people a chance, we would love to hear from you. we need jobs, funding, housing, we're looking to all of you for assistance, and all of our city partners and all the young people to make this program work. thank you very much for being

here today. we appreciate your support and we look forward to reporting back to you in a couple of months when we start placing our first young folks into housing. thank you. >> in 201,755.7 million passengers traveled through san francisco international airport. we have on average 150,000 people traveling through the airport every day. flying can be stressful so we have introduced therapy dogs to

make flying more enjoyable. the wag brigade is a partnership between the airport and the san francisco therapy animal assistant program to bring therapy animals into the airport, into the terminals to make passenger travel more enjoyable. i amgen fer casarian and i work here at san francisco international airport. the idea for therapy dogs got started the day after 9/11. an employee brought his therapy dog to work after 9/11 and he was able to see how his dog was able to relieve passenger's jitter. when we first launched the program back in 2013, our main goal was to destress our passengers however what we quickly found is that our

animals were helping us find a way to connect with our pang. passengers. we find there are a lot of people traveling through the airport who are missing their pets and who are on their road a lot and can't have pets and we have come in contact with a lot of people recently who have lost pet. >> i love the wag brigade. >> one of my favorite parts is walking into the terminals and seeing everybody look up from their device, today everybody is interacting on their cell phone or laptop and we can walk into the terminal with a dog or a pig and people start to interact with each other again and it's on a different level. more of an emotional level. >> i just got off an 11.5 hour

flight and nice to have this distraction in the middle of it. >> we look for wag brigade handlers who are comfortable in stressful situations. >> i like coming to airport it's a lot of fun and the people you talk to are generally people who are missing their dogs. >> they are required to compete a certification process. and they are also required to complete a k9 good citizen test and we look for animals who have experienced working with other orgorganizations such as hospits and pediatric units and we want to be sure that the animals we are bringing into the airport are good with children and also good with some of our senior travelers. i think toby really likes meeting kids. that is his favorite thing.

he likes to have them pet him and come up to him and he really loves the kids. >> our wag brigade animals can be spotted wearing custom vets and they have custom patches. >> there is never a day that repeats itself and there is never and encounter that repeats itself. we get to do maximum good in a small stretch of time and i have met amazing people who have been thrilled to have the interaction. >> the dogs are here seven days a week, we have 20 dogs and they each come for a two hour shift. >> there is a lot of stress when people have traveling so to from these animals around to ease the stress and help people relax a little bit. i think it's great. >> one of our dogs has special

need and that is tristine. he wears a wheel around. >> he has special shoes and a harness and we get it together in the parking lot and then we get on the air train. he loves it. little kids love him because he is a little lower to the ground so easy to reach and he has this big furry head they get to pet and he loves that. >> he doesn't seem to mind at all. probably one of the happiest dogs in the world. >> many people are nervous when they travel but seeing the dogs is just a wonderful relief. >> what i absolutely love most about it is the look on people's faces, so whenever they are stressed and flying is stressful these days you get these wonderful smile.

>> i am the mom of lilo the pig and she is san francisco's first therapy pig. >> lilo joined the wag brigade as our firs first pig. >> wag brigade invited us to join the program here and we have done it about a year-and-a-half ago. our visits last 1.5 to 2 hours and it does take a little bit longer to get out of the terminal because we still get a lot of attention and a lot of people that want to interact with lilo. >> i feel honored to be part of the wag brigade. it's very special to meet so many people and make so many

feel happy and people that work here. it's been a great experience for me and a great experience for to totoby. >> it's been an extremely successful program, so the next time you are here, stop by and say hi. all right. on 5, 5, 4, 2, 1 you innovation on or was on over 200 years they went through

extensive innovations to the existing green new metal gates were installed our the perimeter 9 project is funded inform there are no 9 community opportunity and our capital improvement plan to the 2008 clean and safe neighborhood it allows the residents and park advocates like san franciscans to make the matching of the few minutes through the philanthropic dungeons and finished and finally able to pull on play on the number one green a celebration on october 7, 1901, a skoovlt for the st. anthony's formed a club and john then the superintendent the golden gate park laid out the bowling green are here sharing meditates a permanent green now and then was