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tv   Government Access Programming  SFGTV  November 15, 2018 2:00pm-3:01pm PST

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we really have the opportunity to create a model program for tree maintenance and tree management. in san francisco, we also have a diversity of species. we have over 500 species of trees in san francisco which helps us be resilient in the face of climate, climate change, past and other diseases that could affect a tree. but there are also challenges with this program. one of our biggest challenges is because the focus was on stable maintenance funding, the program does not have any funding for planting trees. and our annual budget for planting trees is relatively small. as we are addressing deferred maintenance, we are removing far more trees than we have historically removed. at current rates, we are not keeping up with removals and mortality, much less starting to grow the forest as we have envisioned. that is one of the biggest
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challenges. we would encourage any supervisors who are interested in setting up funding for tree planting, one of your colleagues has done that and ensured we can plant at least 500 trees in his district here, district 11. so that would be one way we could address this and not fall too far behind in the replanting efforts. we are committed to replacing any tree that gets removed as long as the site conditions permit and that is also a code requirement. we are absolutely committed to that but we will not be able to do it as quickly as we would like unless we get additional funding for planting. we are also looking for funds through grants. we work closely with friends of the urban forest and support their grant efforts to get funding. that is one of our biggest challenges. >> what is the cost of 500 trees >> the biggest cost for us is in getting the tree established. i never want to give people the cost to just put a tree in the
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ground, because unless it is water for three years, and in san francisco we are now watering 12 months out of the year. used to estimate our costs based on watering about eight months out of the year. but with the drought that we've had, we have to water for 12 months. is about $2,000 to plant and establish a tree for three years so it's about a million dollars for 500 trees. but, i recently did the meth and that is less than ten dollars a week per tree -- i recently did the math and that is less than ten dollars a week per tree. you can sponsor watering a tree. relative to that, for the decades of growth and benefits you will get out of that. >> but supervisors did not set aside a million dollars for the trees in his district. >> no, he set aside the $500,000 for his trees in his district. and we have some funding that will be supplementing the establishment costs with.
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>> supervisor ronen doesn't want another supervisor getting a deal. [laughter] >> we will support anyone. he did not use it all for trees. i remember. >> we will support any supervisor who wants to set aside funding for trees in the district. we will give you all a deal. [laughter] >> good. >> as i have noted, hiring qualified staff in the labour pool has been a challenge. but we are hopeful over time that we will have a consistent source of qualified applicants. and as we have discussed, the expectations from the public, the history of deferred maintenance, both by the city and by private property owners means that we need time and we have to ask for patience as we get through the first round of printing. we are confident that once we are able to get everything to baseline, the next rounds will go quickly and we will not be having to do so much work on
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individual trees and we will be on that really consistent pruning cycle. while it is both an opportunity, it is also a challenge of tree species in our urban forest. it can mean we have wildly different maintenance needs on a single block. that can be a little bit different -- difficult as we schedule where crews need to go and how they need to be officially worked through a block. >> can i ask a learning question for an established tree, how often doesn't need to be watered >> most established trees will not require supplemental water. they can survive on seasonal rain. the key to that is getting good strong roots established in the early years and that's why that is so critical that the good -- that they get good water in the early years of life. there are few species that would probably benefit from some supplemental water if we have prolonged drought. but we try to plant climate adoptive -- adaptive drought tolerant species.
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generally you will not need to give supplemental water once established. so in summary, this is really a game changer for urban forestry in san francisco. funding is usually harder to secure. we have been contacted by many cities who have watched our progress in california and around the world and around the country. we were recognized with a national award, the champion of trees award by the national arbor day foundation. it was awarded to us for this program. and we view this as an opportunity to really create a model program that other cities -- we want other cities to copy us and we want to be the city people talk about when they talk about a good urban forestry program.
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>> i do want to recognize, i have a few folks with me here today. jared weiner who is our contract manager is here, nancy soraya is a public information officer and john sway is implementing the program with us and is the primary author of the master plan. without them, we would not be where we are today. i'm very proud of the achievements. certainly it's a new program and there may be some bumps along the road but we have an enormous amount done over the first year and i am proud of it. we are very dedicated to making this the best possible program. thank you for your time and we are available for questions. >> i just wanted to thank you. your work is extraordinary. this is so exciting and senator weiner and i often disagreed but not on this one. this is just the best program. it was so sorely needed for so
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long and i couldn't be more supportive and excited about it. thank you for your extraordinary work. >> thank you very much. >> i know, supervisor alkalis was working something on this quite likely. i think there was a san francisco version of my part in his him. [laughter] >> i want to echo great thanks. i do have a couple questions. with all of this contracting going on in these new arborists coming in and this work being done, it strikes me that there may be a quality control issue. how do you monitor quality and ensure that you are using good arborists and how do members of the public who have concerns about quality best express that? >> that's a great question. is very important to us. the whole purpose of this program is to ensure better
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quality and standards of care for many of the trees. i do want to recognize that there are property owners out there who have done a wonderful job maintaining trees over the years. it is an expense that not everyone feels comfortable with. for all of our contracts, the work must be supervised by a arborists. there is a certifying body called the international society of arboriculture and in order to be a certified arborist, you have to pass a written exam at a practical exam. it establishes good baseline levels of knowledge of tree physiology, biology, proper pruning, cuts, tree care and how to care for a tree. all of contractors have to have supervised arborists who are seeing the work. in addition, we have a team of urban forestry inspectors who go out and they do check. we have many new contracts. they are all certified arborists and they will go out and review
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the work that's been done by a contractor. we've been looking at a lot of the work in the early days. both to confirm the contractors are doing what they say they would do and what we are paying them to do, but also to look at the quality of care and ensure it meets our standards. for the amount of work that has been done, we have had very few issues with the contractors and in many cases, we have had people who contacted us and our staff and go out and we explain why cuts were made. i have gone and walked with some property owners myself to try and explain it. once they understand it, we will protect the tree from damage. in most cases, people have been reassured and understand why the cuts were made. we have had a couple of mistakes , that they have only been a couple. again, for a new program with the scale that we are working on , i think it's been a pretty good achievement. >> what are your options when
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you find work that has been badly done? >> we have a couple of options. we have the urban forestry which allows us to sign or cite the responsible party for a damaging >> even if they're someone we have hired. we are notorious for assigning other city contractors when they damage trees during construction activities. but then there are liquidated damages built into the contracts if there was an issue. >> doesn't ever get triggered? >> so far we haven't but we are very early days. we have had a handful contracts that i have fully completed and we haven't had problems with any of those contractors. >> do you have the ability to factor in quality in future awards? >> we do. that is a wonderful and new change to the code. we contract quality of work and that can be a factor when we are looking at future hires. >> in terms of hiring, which i understand is a challenge for departments across the city,
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does a city college horticulture program, is that a basis for an apprenticeship if someone does take a class there? >> yes. they are our partner and i were a program. people who are interested in becoming apprentices, this very little required background. it is considered an entry-level opportunity. and so the main thing is we need to make sure that they actually are not afraid of heights. it is one thing to be in a tall building and it is another thing to be on a moving tree limb with nothing supporting you but your ropes. >> it strikes me that as we have this citywide, not just in public works but in lots of departments hiring shortage and a captive audience with 17 -year-olds in high schools, that it makes sense to be getting folks to enrolled and set up some pathways that involve a class of city college and six months after you graduated from
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high school, there is a path to an apprenticeship. >> absolutely. >> just take the class. >> yeah. one of the other pathways that we are hoping will become an established pathway is working with partners like friends of the urban forest. there are other nonprofits to give young people the opportunity to learn about structural pruning of young trees and working. that would give them the necessary few months of experience. >> great. i'm sure everybody would love to see that happen. if there's any additional support or ways we can encourage the department to pay attention to do that, i would like to support that. >> great. >> thank you for the work on the palm trees on market street. i will not press you and other palms except to ask, what with the normal -- are the similar
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trimming of -- pruning of palm trees, is that part of our four your program? so when we get these four -- get through these four years, will all of the palm trees be pruned? >> yes. they are included in that count. i would say, we always talk about a 3-5 your maintenance cycle based on the species' needed. we would, in terms of the future scheduling, that would depend on how they are doing. if they are well pruned, they can sometimes go five years without being pruned again. >> it will all be evaluated if they needed it. okay. and stan in terms -- i thank you have a ton of work to do in implementing this but i think there is this next step of thinking about more. is anticipated that in property that we should have an additional 50,000 trees beyond
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what we have now. i assume that the urban forest master plan has a target goal that is that additional 50,000. do we have a sense of what the cost of that? 500 trees, $1 million, but i guess i could do the meth myself but to get to that, do we have a sense of what that total would be equally. >> yeah. our ultimate goal would be if we can get into a regular schedule planting about 6,000 trees a year. that would allow us to get to that and keep up with mortality. we always will have some removals. we have more in the first couple years as we are addressing trees that probably should have been removed or could have been removed several years ago and then we expect that annual number to stabilize. it is common to have about four% mortality and in urban forest.
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so based on that, if we were to plant 6,000 trees a year, we would be able to keep up with mortality and grow the urban forest by those additional 50,000. that is the goal pending available sights. it is just an estimate. that would be over a 20 year time. >> any ideas? >> well, we are looking at some creative possibilities. one of which would be telling carbon credits. there is a new urban carbon protocol and we are pursuing that. our cost -- we are not very competitive on the open market for carbon, but we hope that local businesses might want to target where their offsets go and might be willing to buy carbon credits and that will be one way we can potentially supplementary planting cost. of course, there are grabs and then there are charitable foundations. so that's what we are looking
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for. my hope is to start a competition amongst supervisors and trying to get you all competing to be the greenest supervisor on the board and set aside funding for us that way. >> right. thank you. >> thank you very much. >> dan flanagan from urban forests. >> good morning, supervisors. my name is dan flanagan. i'm the executive director of friends of urban forest. i am also the chair of the urban forest council. i would like to start where you guys ended but i really shouldn't. i want to start with saying that my experience in any endeavour, be it in public policy, and private, or nonprofit, as it starts with the leadership at the top of the leadership team that you rely on. i have worked closely now for ten years with the bureau of urban forestry. and the team that carla has put together, the city should be
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extraordinarily proud of. because we are literally, we did get a national award. we just came off of a national tree care conference down in l.a. last week, and we are truly , san francisco is now the standard for many things in tree maintenance. we have carla short and her team to thank you for doing that. and my phone just died. anyway. i wanted to start with that. i just want to say something else. carla did not really go into -- she did not go into too much detail, but i want to add a couple of things that are necessary. first of all, on july 1st, 2017, the city of san francisco became responsible for another -- a lot more trees. we went from 30,000 trees being managed to 125,000 trees. i have to give supervisor yee a call out here. he said sometime in march, said
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you should probably get $5 million set aside right now to allow the bureau of urban forestry to start negotiating contracts start negotiating trying to hire people. no one paid attention to him. sure enough, on that date, that is only when the city could start negotiating the contracts and trying to find the people. so i think i want to reinforce the patient's that supervisors short as saying, you need patients. they couldn't hire these people right away. you can't do anything until the money is in the bank. >> so let's learn from that mistake. i also want to tell a quick story, we get a lot of phone calls when homeowners had planted a tree and it all of a sudden got pruned and they are apoplectic about it and i go out and try to talk to them and i have had one experience where i showed up and the bureau of urban forestry person was there. it was really sad and he thank
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you all have to understand, people like to pick on other people. homeowners can sometimes get a little inappropriate when they start yelling about their trees and i understand that because people get connected to the tree that they planted and watched grow. i was there unable to mitigate and negotiate the situation. we took them -- we took this woman through all the cuts and realized, okay, they weren't that bad. and this person, they will probably get mad at me, they had just had a haircut and he didn't have a lot of hair to begin with i said, look at this guy. he has just had a haircut. he looks horrible. she said yes. he does look horrible. please understand, in four weeks , he's going to look fine. so will your tree. please, and one not be for weeks it may be two years but please
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give us time. i just want to tell you that story. the other thing i wanted to say is that, a second. that talked about equity. let's go to -- carla covered everything. in the first year, they did not say they print 17,000 trees. she said they removed about 1900 trees. i think we have to remove another -- we have about 6500 trees that were called out to be removed in the survey. that takes time. it will take a lot of time for us to get there. the fact that they are focusing on the worst first is absolutely critical. right now, you are all responsible. you are liable for anything that happens in the streets. if you have a comprehensive plan , which she has, that mitigates the liability. plus we don't want it to happen. i think they're doing what they have to do. let's talk about the effects of property.
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we have expanded the expectation of the public. i always wanted to say, we have 78.6 of the vote. we did not get 79%. 78.6% of the vote. people are interested in trees and they want our urban forest to grow. in order to do that, we lose -- if we can plant another 2,000, we can grow the forest, for the first two years, the city has cobbled together some money. we have raised money ourselves and we did not get a dime from papa e. we spent a lot of money on the campaign but we did not get a single dime. we cobbled together the money and we are trying to plant 1700 trees next year. i would hope the year after that we planted 2,000 trees. we are going to the areas where equity is an issue. if we look at a map where the trees are in the city, it really
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reflects the economic reality of those neighborhoods. over the next two or three years , we are in the southeast of the city in the western part of the city, richmond and parts of richmond have low canopy. will be concentrating primarily on those areas. that is an important thing to do and like the plan that we have for the maintenance, within four years we can start moving out and planting all throughout. one of the great sadness is that i have in proper e. is we did not put enough money for planting trees and care for trees around schools. we were actually thinking of a parcel tax at that point. we were hyper aware of the cost. and when it turned into -- we had taken a pause and put some more money in for school trees. i want to move into the last part of that great conversation when you are asking how much money do we need to continue to grow the urban forest. it is about $12 million. i am working very closely with
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the bureau of urban forestry and talking to major corporations. there is also not only carbon credits but a new urban forest credit that we want to give to major corporations because if we look at a street tree, he does not have a lot of carbon credit value because there are not a lot of trees. it takes a while. but the corollary benefit of an urban tree are enormous. cleaning the air, given what is going on right now, trees are one of the best to create solutions or parts of solutions to clean the air. and when it does rain, it really does sequester rainwater and protects our resources. we have -- that has been quantified. we are going to people like left and uber. and saying, hey, if you really want to invest in your city, this is a great way to do it. these are long conversations. we are still in the process. i think the p.u.c. should be supporting trees.
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the p.u.c., historically, does not like trees. they think they destroy their pipes. in reality, a tree only destroys a pipe that is already broken. we are telling the people that it is already broken and we don't want to have raw sewage going into our earth. that is a bad thing. that is why we have sewers to begin with. a tree only tells us what is happening. in other cities, sacramento as an example, the main source of planting trees is mud. the equivalent of our p.u.c. that will take a while. i am talking to the p.u.c. to change their mind and i'm trying to talk to major corporations. we raised about $1 million. we are trying to expand stats because we now know that watering is a huge issue. that is the expense. 5,000 to plant the tree and 5,000 a year. we may be able to bring those prices down but not that
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dramatically. i am looking at building a coalition of corporations, private and city, coming together and saying, we have the potential to be a leader in the united states. we think we are the incubator for the best practices. we also now -- we are looking very closely right after this and talking with some nonprofits , national nonprofits to help us try to find the best practices to manage it is forest in the most efficient way. it all goes back to leadership. we are incredibly lucky to have the leadership team that carla has put in place. and i want to talk with the urban forest council for a second. as head of the urban forest council, we work very closely on building the urban forest plan and also for the campaign. we are working very closely on the campaign for property. during that time, when they were coming up with property, we said that the urban forest council wants a report every year and we
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want them to be accountable to us for the work they did. she gave a great presentation and we had a commendation and we have sent to the commendation for your records and we said the work that they've done in the first year is extraordinary and they deserve an enormous amount of credit. we will continue to have oversight to the work they do and i think that's a really important aspect of what we are doing. thank you so much for having this hearing and i look forward to creating some competition among you all for trying to be the greenest supervisors process district. i will be in your offices really soon and talking about that. thank you. all right. comments? public comment? do we have any public comment?
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>> if there are folks who like to speak in public comment, line up on the right side of the room we might just have one. >> i have three minutes? >> you have two minutes. >> okay. good morning, supervisors. i am from liberty hill. i really support this program. but i have a story to tell. in the 1980s, neighbors on the 300 block of lexington street worked to plan street trees. now they are mature and they provide both shade and beauty. in the gaps have been filled in by residents at their own expense. i planted a flower -- a flowering cherry tree to replace a vandalized tree. it was purposely larger than the
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sapling. i don't have a lifetime to watch this thing mature. i wanted it weekly and watched it grow and leave out. it was just becoming established it was just glorious. and as stan said, there are personal collection -- connections to trees that you plant and care for. last thursday, november 8th, i was horrified to suddenly see over a third of this tree lying on the street. no notification. tree cutters had descended them as tree lined blocks and now all of the draped limbs that provide shade and beauty are gone and sidewalk clearance starts about 9-10 feet above the payment -- pavement. the larger trees have a natural shape. my neighbor's tree looks like a lollipop but there is still some limbs that are entangled in the wires. i guess the person was political and this was preventable.
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here are some of my suggestions now that i am woke to the street tree program. improve your public outreach. no one really knows about this program. neighborhood notification by a door hanger is really imperative a four month window is not helpful. also, there is no clear opt out visible. >> neck speaker. >> hi. my name is michael. i am a community member. anyway, today i am here to talk about -- i hear that you want to recognize the street tree s.f. for the work they have done. which is great. on the other hand, their disease affects that it has on the community when the communities
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not aware of what is happening, since it is a new program. one of the issues is when a tree is planning to be removed, it does get a 30 day notice. but those notices don't necessarily stay up, especially in my neighborhood. they get torn down within a day. and then that means that the public is not really notified. it is the people who decided to tear them down. so one of the things is re posting the notices and making sure that the 30 day notices are up. there has to be a better way for somebody to track the trees that are going to be removed because once they're gone, they are gone and like someone said, they will be replaced. but they are replaced with trees that are basically toothpicks. if they are not mature enough, they will not last and basically , you are wasting $2,000 on a tree.
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when i am walking here today, i want went by a bunch of trees that have been mangled and they're not going to survive. the trees that were there before , obviously would have survived if they weren't cut down. also, as far as funding, i would try contacting various community benefit districts. they were in the master plan to replant. and ask them for the two grand for the trees. particularly in those plots that have already been surveyed. >> are there any other members of the public who would like to speak before we close public comment? seeing none, public comment is closed. any final thoughts? i do want to thank the department for all of your work. i think the point that mr nolte
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raised does occur to me. i think that supervisor ronen and i, being singularly focused on what is going on in our streets and somebody -- and disorderly behaviour in a large number of people who are engaging with our streetscape generally in unhealthy ways, that is affecting new trees. i regularly get people -- e-mails from people who have seen a tree being mangled by someone who is high, or mentally ill or something. so as we try to build out our tree canopy and expands these problems, these problems are actually related. as every other aspect of managing our public spaces is. but i think your task is clear. thank you for the work you are doing. if there are members of the public who want to e-mail specific thoughts or comments or concerns to us, we are happy to
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receive them and pass them on. i know carla is very, very responsive. i think that going forward, trying to figure out how to pull together this $12 million a year that we need is an important project. i know i am committed to it and imagine my colleagues are as well. thank you to everyone. mr clerk? do we have any more items? >> this item is still called. do you have a motion for this item? >> i guess we want to have this be heard and filed. does not seem right? >> so moved. >> we will do that without objection. thank you. do we have any more items? >> there is no further business. >> there is no further business and we are adjourned.
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>> neighborhoods in san francisco are as diverse and fascinating as the people who inhabit them. today we're in the sunset, where we'll join supervisor tang for the inspiration of this show, where we explore san francisco, one neighborhood at a time. hi i'm katy tang the district 4 supervisor in san francisco, which is comprise of sunset and parkside neighborhoods. i think what makes district 4 unique is that we have so many different cultures here. we have so many different generations of people. different experiences and that makes it a vibrant neighborhood. for example, which you go down urban street you can do to a japanese restaurant, chinese restaurant, american restaurant, and the
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cultural diversity is just what makes it so amazing my name is ching le, and i'm the owner of the kingdom of bounty. 17th san francisco, 94116. we make the most authentic and different kinds of dumplings and dim sum. recently more and more popular because they are vegetables and meats that we use fresh vegetables and meats in the business. it's really inspired to start discover your district series, because i wanted to find a way for neighbors to come and get to know our small businesses and our neighborhoods. get to know each other, get know our office, and do so in a setting that was unintimidating and fun. so i launched this idea call the "discover your district," where we go every month to one or two small
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businesss in district 4 and we have done things such as learning how to make dumplings that we're learning today and there are so many different activities that we have exposed our residents to. >> today is the very special day, because the city of san francisco hosting this for san francisco city. learning how to make dumplings and knowledge of dumplings. they love to do it and all enjoy it. >> this is definitely not my first time making it, so i have definitely improved a lot. the first couple of time s i tried to make dumplelings they looks inedible. they have definitely improved. there is a special dumpling eating contest, which is amazing. everyone those eat the dumplings that they made and see how many they can do. i'm curious as to how many
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they going to be able to down today? >> don't forget to write down what you are eating today. >> we make all different kinds of dumplings and enjoy what they made. so after that, we'll have contact how many pieces of dumplings they can eat and announce the winner todait. >> shop & dine in the 49 promotes local businesses and challenges resident to do their shop & dine in the 49 within the 49 square miles of san francisco by supporting local services in the neighborhood we help san francisco remain unique successful and vibrant
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so we're will you shop & dine in the 49 chinatown has to be one the best unique shopping areas in san francisco that is color fulfill and safe each vegetation and seafood and find everything in chinatown the walk shop in chinatown welcome to jason dessert i'm the fifth generation of candy in san francisco still that serves 2000 district in the chinatown in the past it was the tradition and my family was the royal chef in the pot pals that's why we learned this stuff and moved from here to have dragon candy i want people to know that is art
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we will explain a walk and they can't walk in and out it is different techniques from stir frying to smoking to steaming and they do show of. >> beer a royalty for the age berry up to now not people know that especially the toughest they think this is - i really appreciate they love this art. >> from the cantonese to the hypomania and we have hot pots we have all of the cuisines of china in our chinatown you don't have to go far. >> small business is important to our neighborhood because if we really make a lot of people lives better more people get a job here not just a big firm. >> you don't have to go
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anywhere else we have pocketed of great neighborhoods haul have all have their own uniqueness. >> san francisco has to all
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>> hi, i'm lawrence corn field. welcome to building san francisco. we have a special series, stay safe. we're looking at earthquake issues. and today we're going to be talking with a residential building owner about what residential building owners and tenants can and should do before earthquakes and after earthquakes. ♪ ♪
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>> we're here at this wonderful spur exhibit on mission street in san francisco and i have with me today my good friend george. thanks for joining me, george. and george has for a long time owned residential property here in san francisco. and we want to talk about apartment buildings and what the owner's responsibilities might be and what they expect their tenants to do. and let's start by talking a little bit about what owners can do before an earthquake and then maybe after an earthquake. >> well, the first thing, lawrence, would be to get together with your tenants and see if they have earthquake insurance or any renters insurance in place because that's going to be key to protecting them in the event of a quake. >> and renters insurance, there are two kinds of insurance. renters insurance coffers damage to goods and content and so forth. earthquake insurance is a separate policy you get after you get renters insurance through the california
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earthquake authority, very inexpensive. and it helps owners and it helps tenants because it gives relocation costs and it pays their rent. this is a huge impact on building owners. >> it's huge, it really is. you know, a lot of owners don't realize that, you know, when there is an earthquake, their money flow is going to stop. how are they going to pay their mortgages, how are they going to pay their other bills, how are they going to live? >> what else can property owners do in residential rental housing before an earthquake? >> well, the first thing you want to do is get your property assessed. find out what the geology is at your site. get an expert in to look at structural and nonstructural losses. the structural losses, a lot of times, aren't going to be that bad if you prepare. an ounce of prevention is worth a pound of cure. get in there and get your property assessed and figure it out. >> so, what is a nonstructural issue that might cause losses? >> well, you know, pipes, for instance.
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pipes will whip around during an earthquake. and if they're anchored in more numerous locations, that whipping won't cause a breakage that will cause a flood. >> i've heard water damage is a major, major problem after earthquakes actually. >> it is. that's one of the big things. a lot of things falling over, ceilings collapsing. but all of this can be prevented by an expert coming in and assessing where those problem areas and often the fixes are really, really cheap. >> who do you call when you want to have that kind of assessment or evaluation done? >> the structural engineering community is great. we have the structural engineers association of northern california right here in san francisco. they're a wealth of information and resources. >> what kinds of things might you encourage tenants to do besides simply get tenants renters insurance and earthquake insurance, what else do you think tenants should do? >> i think it's really important to know if they happen to be in the building
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where is the safest place for them to go when the shaking starts. if they're out of the building, whats' their continuity plan for connecting with family? they should give their emergency contact information to their resident manager so that the resident manager knows how to get in touch. and have emergency supplies on hand. the tenants should be responsible to have their extra water and flashlights and bandages and know how to use a toilet when there's no sewage and water flows down. and the owners of the building should be proactive in that regard as well. >> so, george, thank you so much for joining us. that was really great. and thanks to spur for hosting us here in this wonderful exhibit.
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