patients that could not -- that were nonpregnant diabetic patients and we offered them lyft rides to get there for the services. >> is that universally known to the population? is it specializes between a provider and the patient only and not broadcast? >> it's not broadcast. we've done it over the last 2 1/2 months. >> thank you. >> any other questions? if not, i think you will have ms. patil explain the revise resolution. >> so the revised resolution 18-5 that you have before you, the title reads, "determining the impact of the change in management of five outpatient departments from california pacific medical center to sutter pacific medical foundation." the other edits are on -- begin

on the 3rd page of the resolution and it reads, second to last further resolved, that the change in management will have a detrimental impact on healthcare services unless spmf takes the following actions. secure contract with hill physicians or continue to execute l.o.a.s so no affected patients experience a disruption of services. proactively ensure adequate staff training to prevent disruption of services. and provide culturally, linguistically appropriate services for patients with nongestational diabetes. be it fully resolved that the health commission encourages

spmf to develop l.o.a.s when needed and update the commission to patients needing care at the clinics and departments. >> thank you. and you retained the first resolve to strongly encourage the changes in staffing models or a mix, is that right? >> yes. >> to those are the three resolves. thank you very much. commissioners, questions to ms. patil or a motion in regards to the resolutions? hopefully we can start with the revised resolution. is there a motion for placing it on the -- >> place it on the agenda the revised. >> is there a second? >> second. >> and there's a second.

so further discussion of the resolution? >> i was going to ask if dr. barnes could have a comment seeing that he put in all the years out there. if that's available through the chair. >> in regards to the resolution or -- >> the issues of -- >> can you step up to the microphone? >> sure. dr. barnes would like to add his interpretation of the numbers of the f.t.e.s. welcome. >> there were 1.6 f.t.e.s within the last year, year and a half. i remember talking to dr. browner in the hallway after one of the hearings and he said

they were hiring two full-time bilingual educators. and they happened to be filipinos. and so that was where the 3.6 came from. i don't have any idea where the filipinos went, but that's what -- where that 3.6 figure comes from. i just want to clarify. >> sure. thank you. and we wish you well in your retirement. commissioner guillermo? >> i wanted to make sure that -- and just for the record, i wanted to voice support for dr. sanchez's comments about really trying to have creativity put in place and in consideration of just the rapid changes in neighborhoods that are happening in san francisco

and in the generations of reliance that people have had. i know that delivery systems will change, but it doesn't necessarily have to be so object objective a process. it will be a situation of the history of san francisco, its communities, and how it gets impacted for the future, while still accommodating the future, really becomes part of a principled process of decision making. and then, too, the community in little haiti outside of miami could use your advocacy. if you are not aware, and i'm sure you probably are, find your self there.

>> commissioners, further discussion of the proposed resolution, which has been placed for us. >> i have one more comment. no matter how much gentrification is done and people are forced out of san francisco, particularly people of color, some folks who are needy will always be here and the commitment needs to be to address those needy populations. if you're not doing that, i have difficulty with your organization. so i need to make it clear and support dr. sanchez and there will be us here and y'all need to respond to us. >> also note, the final resolve action point is what was discussed earlier, by moving

hospitals, the commission loses oversight on the types of services that were within the hospital and we really are not only encouraging the help, but that you would take it as good faith, to say that you would give us an update as you bring all your educators, you can be assured that as we are continuing the development hearings on an annual basis that it would come up at that point that i would encourage that you voluntarily present to us a report probably within six months of suggestion as to how well the transition is going. and whether or not the community feels that -- and it gives the community a chance to work with you. i thank you for some good suggestions in which we're trying to encourage that the community and the foundation

would start a new relationship and feel that they are being served and you feel satisfied and that you are serving them as you articulated to us already. if that -- are we prepared for the vote? let's have a vote. all those in favor of the revised amendment -- well, proposed resolution, please say aye. opposed? resolution has been passed. thank you very much. >> thank you, commissioners. >> clerk: item 9, sfdph compliance training. it's the same presentation in your packets and there are some notes that i gave you on the right of your desk.

>> good afternoon, commissioners. i'm maggie rykowski, department of affairs and chief integrity officer and i'm here to give you an overview of our compliance program. we're here to ensure that our governing body is aware of the compliance program. so i will briefly give you an overview. so these are the topics that i will go over. i will start with our mission. we strive to support a culture of compliance and our program is in accordance with all federal

and state standards and regulations and we do follow the office of inspector general's seven elements for compliance program. so -- >> that's the federal -- >> yes, the federal guidelines. the office of the inspector general has guidelines of what elements need to be incorporated into an effective compliance program. there are seven elements and we follow all of those. and i will -- so i will go over each element and let you know how we meet those requirements. so the first element, have to designate a compliance officer. i'm the chief compliance officer for the department. and i have one at sfg. as well as laguna honda. and behavioral health. and i will be adding a

compliance officer for population health. we also have compliance committees. each has their own committee and we have a d.p.h. compliance committee as well. our policies and procedures, we do have comprehensive policies and procedures that are reviewed and updated as needed. and we also have a very comprehensive code of conduct, which i will be speaking to in a little bit. for providing education and training, we do provide a lot of education and training. in january, we are actually going to be providing a robust training module for compliance. we're going to combine our compliance and data security training into one module and it will be interactive and we're

excited. we've worked the entire year on putting this together with a vendor. that will be rolled out in january. we also do other training. we'll do trainings, for example, if we notice there are providers having issues with documentation. we'll do specific training for them. we also are going to be rolling out a compliance newsletter that will be dealing with compliance topics that we feel need to be paid attention to. we'll outline them in our compliance newsletter. for element four, lines of communication, we have an 800 number, a hotline, where anyone can actually call with any issues, problems, concerns, anything they want to bring to our attention. we also have a confidential email where they can email us and this is monitored throughout

the day. for element five, our internal audit, we do a tremendous amount of internal auditing and monitoring. at the beginning of the year, we do a comprehensive assessment, risk assessment, to outline what risks we could have for the year and have a developed work plan and this is done for each area for zfg, laguna honda and behaviorial health. and we do robust auditing. throughout the year, we will do proactive auditing open our charts to ensure they meet compliance standards. for element six, our disciplinary guidelines, we work closely with the department of human resources to ensure when there is an employee who is involved in a compliance issue and discipline is warranted,

that that discipline is done correctly and uniform throughout the department. and element seven, response to offenses action plan. when something is brought to our attention, we investigate it immediately. we will look, if needed. we will take action to correct the problem. and we do develop corrective action plan and training for the staff to ensure it does not happen again. 5 want to touch on our code of conduct. so our code of conduct is a framework. and we recently expanded our code of conduct to make sure it meets all the elements that are required. our code of conduct was a few pages. our new code of conduct is 20. and we also have a summary form

that will summarize the key points for staff. so the elements of the code of conduct are as seen on the slide. we will basically, you know, bill for services that are provided. we don't want to bill for things that we did not provide services for. we don't want to overbill. access to care. we're fully committed to providing our clients and patients access to quality and medically necessary healthcare services. business -- we conduct our business ethically and we want to ensure that we're honest in our communication and we maintain confidentiality of all patient-related information. and for workplace conduct, we strive to provide a productive, healthy, safe work environment where everyone is treated with

dignity and respect. and conflict of interest, which involves any circumstance where an employee has a personal, financial interest that may improperly influence the performance of their duties and we make sure that we work hard to make sure that our employees realize the conflict of interest and what they need to do to ensure that there is no conflict of interest in their business practices. as our governing body, there are -- the federal government believes the governing body is ultimately responsible for compliance of the organization with rules, regulations and laws. and i know the health commission, you are involved in our operations at d.p.h. this is through the j.c.c., your committee meetings. i do come annually to give you information on our compliance activities for the year.

and so i feel that that we are meeting the standard. so there are three really key laws that we need to follow. the false claims act, a federal statute that sets out criminal pep alts for falsely billing the government. the medicare reduction act. and we're required to have written policies applicable to employees that address fraud, waste and abuse and we do have those policies. and the fraud enforcement and recovery act. and that is an act that expanded enforcement provisions for the false claims act. so i'll touch very briefly on our reporting compliance concerns.

it's a duty for standards, to understand our program, scope of practice, and to understand what they can do under their licen licensee. it may have a conflict of interest, actively participate, and it includes annual mandatory compliance training. build and maintain a culture of compliance. and this is something that we really strive for. prevent, detect and respond to problems, so it's everybody's responsibility and prevent retaliation. we have a very active whistle-blower program and one that we have people bringing concerns to us and ensure there is no retaliation. and the d.p.h. employees, our contractors, affiliates, anyone that does business with d.p.h., they have a beauty and

responsibility to report misconduct. we thoroughly investigate every issue brought to our attention. what it is completed, we'll look to see if it's valid. we'll take corrective action. and it could have an employment, could be corrective discipline with an employee if there is deemed it's misconduct. and some potential consequences of violation, you know, lots of eligibility, which would be detrimental to the department. reduction in reimbursement rate rates.

and in closing, this is our poster that we have posted throughout the organization that we really encourage staff to call our number. they can call the 800 number. they can email us if they suspect any misconduct, if they have any compliance, question whatsoever. we're available to assist them because we want it ensure that we have a tight and robust compliance program. >> thank you. thank you very much. could you remind us when you normal normally would compile -- would it be calendar year or fiscal

year? >> i believe we've done calendar year. >> and you are recommending that you tip to do that? >> yes, absolutely, yes. yes. i think it's really important that you can see compliance issues, concerns. anything that has to do with compliance, i believe it would be beneficial for the health commission to be aware of that. >> we do have that calendared as a regular report? >> yes. >> as you're discussing the compliance officers that you have in different areas, what about other areas such as within primary care or the jails? >> primary care is handles by dsfg as well as the jails. they cover the other areas of the health department. other areas of the health department are covered. and then i will -- as i said, i

will be bringing on another compliance officer for population health. currently, i have my other compliance officers that will cover population health. i'm bringing on a compliance officer, who will focus on population health and then we'll look at other areas of the department that some of the duties can be assigned to that person as well. >> okay. and what about within contracts? central offices? >> if there are any issues brought to our attention, if it is the contract office it, would come to me and i would be working with craig wagner and be sure that we'll look into it. >> commissioner guillermo?

>> thank you. i was just wondering how the compliance training gets received or throughout the department. oftentimes people don't really pay as much attention to the training or they don't take it as seriously or it's not as -- it's not something that people understand the connection of and just wondering what the orientation is. >> our current -- what the training we've had previously, it was a power point slide. and, you know, we identified -- we didn't feel that staff would take it very seriously. they would click through the slides quickly. what we did was, we were able to work with the controller's office -- we got some funding, so we could develop a more robust, comprehensive training

module that is going to be very interactive. it will be much more engaging. you will not be able to click through it quickly. you will actually have to participate in the training. and this will all be -- it will all be on our e.l.m. education platform. we'll be able to closely monitor who has taken the training, who needs to take the training. so i really believe in january when we roll out this new training module it will be -- our training will be much enhanced. >> if i could add to that, commissioner, we've been thinking about that question quite a bit. so in addition to the improved training module, as we roll that out in addition to that, we're going to be doing additional program of communication about the role of that training in our operations and the importance of it from the perspective of the

individuals. so that will be going through our management teams. we'll have an additional refurring bulletin that goes out. they have one on privacy. we'll be adding additional message on compliance, where we can highlight. so in addition, we're trying to work on improving the organization organizational culture with attention to compliance and privacy. >> given the concerns about cyber security, is that a separate consideration? >> we do have in our module some

data security. there is data security, yeah. there is data security, and then i believe that there is going to be for a more comprehensive -- >> yeah. so as we roll out the e.h.r. starting this spring, everybody who touches that e.h.r. will have to go through a separate training program related to the e.h.r. so that will be in addition to and complementary of the compliance training. so as part of that, we'll have defined roles and responsibilities. it will be tailored to each individual section. and so, obviously, privacy and protection of data is a huge component of it. and it's one of our hard rules, that nobody will have access toss that e.h.r. until they have completed the training. >> so what i'm suggesting,

because some new programs will be rolled out and programs that you've been describing, that along with the annual report, a progress report on where we are, because many of these are in process. and let us know how it's going. and i'm wondering -- there are training modules that the hospitals have had and in training units. are we going to make use of those as part of the program or are these special compliance lectures that are more in person? >> in addition to our training module, which is -- you sit down on a computer and you do it -- and you can -- you don't have to be all in one sitting. you can do part of it because

it's over an hour long. it's very comprehensive. in addition to that, we do on-site training. if we identify there's an issue, for example, say, in document asian. that we notice that there is the document asian not supporting the billing codes being used, we will go and do on-site documentation training. we do that now for privacy. everyone does the privacy training and we do in-person training that's tailored to meet the needs of the department. so it will go to a unit, like, say, one of the outpatient clinics, for example, or an in-patient area at the hospital and do training that is specific for them. so everyone takes the general training and then we do specific

training that are more tailored to the work area. >> so recently, there's been a lot of discussion about the conflict of interest issue. is there a special training in regards to what that really means, very complicated area? >> yes. >> so we definitely cover conflict of interest in the compliance training. so that's one of the elements of it. in addition to that, it's part of what i was describing in response to commissioner guillermo's question, in that part of our compliance program, we'll be doing a series of trainings on conflict of interest in particular. so we're working between compliance and privacy affairs office, myself, h.r. and city attorney's office to do an additional training to targeted groups and we will also use this compliance bulletin, this

recurring communication that we sent out to highlight issues of conflict, to make sure that people know what the rules are, but more importantly, who to ask if they have any questions or if they see anything that they want advice on. >> commissioner sanchez? >> i think this really defines an area that is -- will be addressed and will continue to be pertaining to our due diligence. the question i'm not clear of yet. in the past, many of the commissions were assigned, including ours, attorneys that came from the city attorney's office. and we were billed on that. now we have a multitude of attorneys assigned to the health department, joint conference committees, etc., and i know other commissioners are saying, we're getting more attorneys, etc. so what i'm trying to think of,

you know, as we proceed with our own department of public health due diligence model, is there some point in the future, or maybe there's an existing now, where there is some ongoing communication protocols between, let's say, the city attorney's office or the state attorney's office or, as you said, we have the feds and all of these other areas, everything from employees, contractors, volunteers, you name it. we cover the waterfront, because this is our area of responsibility. i wanted to -- as we think about the next report, maybe we can share a little bit more about how all these interact with this. you will have four or five different monitors and surveyors, one coming here and one coming here. if it's a federal grant, or

d.o.d., ncis, j.a.g. i could just see all the staff being overwhelmed by the questions and reviewers saying, this department and that department. again, this upgrades our responsibility, as you point out to the health commission and body, but i think we need to monitor and chart it, so we can see in the future how we'll handle some of these issues. just food for thought. >> i think that that can be wrapped into the annual report and have it so we can see the progress that's going on. commissioner, do you have another question? no. okay. thank you. any further questions? if not, i want to thank you for bringing the outline.

>> clerk: there was no public comment. number 10, other business. the next meeting is at laguna honda, annual meeting for them and you will have that meeting and there will be no meeting on january 1 because it's the holiday. so your first meeting in the new year will be, i believe, on the 15th. i don't have the calendar in front of me. i believe it's the 15th. >> since we deferred finance, new contracts, we would encourage our finance colleagues to join that committee, so they could also weigh in on the contracts. >> i will remind everyone of that a week ahead of time. >> any further questions on this particular item? if not, we'll go on to the next item. >> clerk: item 11, report back

from november 27, 2018, zsfg-jcc meeting. >> this is the november 27, zsfg joint conference committee. we met to discuss the reports, regulatory affairs, human resources, medical staff report. also in closed session, no action was taken, reported out. in open session, approved the rules and procedures and we closed at that point. i was going to ask if there is any comment -- she's not here. >> i think you are the sole presenter today. [laughter] thank you. >> it was very productive meeting and, again, we were impressed by the quality of the programs that are being

provided. >> thank you. proceed on to the next. >> clerk: item 12, consideration for closed session. >> commissioners, vote for a closed session? is there a motion? a second. all those in favor, say aye. we will then move into closed session. thank you. >> adjourning to room 302. >> commissioners, we've come out of closed session and now we're 1 open session. a motion whether to disclose or not disclose our discussions. >> motion not to disclose our discussion. >> second. >> all those in favor of not disclosing discussion, please say aye. opposed? motion for adjournment is now in order. >> so moved. >> all in favor of adjournment, please say aye. this meeting is now adjourned.

>> 7 and a half million renovation is part of the clean and safe neighbor's park fund which was on the ballot four years ago and look at how that public investment has transformed our neighborhood. >> the playground is unique in that it serves a number of age groups, unlike many of the other properties, it serves small children with the children's play grounds and clubhouses that has basketball courts, it has an outdoor soccer field and so there were a lot of people that came to the table that had their wish list and we did our best to make sure that we kind of

divided up spaces and made sure that we kept the old features of the playground but we were able to enhance all of those features. >> the playground and the soccer field and the tennis fields and it is such a key part of this neighborhood. >> we want kids to be here. we want families to be here and we want people to have athletic opportunities. >> we are given a real responsibility to insure that the public's money is used appropriately and that something really special comes of these projects.

we generally have about an opportunity every 50 years to redo these spaces. and it is really, really rewarding to see children and families benefit, you know, from the change of culture, at each one of these properties >> and as a result of, what you see behind us, more kids are playing on our soccer fields than ever before. we have more girls playing sports than we have ever had before. [ applause ] fp >> and we are sending a strong message that san francisco families are welcome and we want you to stay. >> this park is open.

>> welcome to another episode of safety on today is episode we'll show you how 0 retroactive you're home let's go inside and take a look. >> hi and patrick chief officer and director of earthquake for the city and county of san francisco welcome to another episode of stay safe in our model home with matt we'll talk about plywood.

>> great thanks. >> where are we we if you notice bare studs those are prone to failure in an earthquake we need to stabilize those they don't lean over and plywood is effective as long as you nail along every edge of the plywood for the framing we'll nail along the sides and top and on the bottom 0 immediately you'll see a problem in a typical san francisco construction because nothing to nail the bottom of the plywood we've got to wind block between the studs and we'll secure this to the mud sill with nails or surface screws something to nail the bottom of the plywood. >> i notice we have not bolted the foundation in the previous episode thorough goes through

options with different products so, now we have the blocking we'll a xoich attach the plywood. >> the third thing we'll attach the floor framing of the house above so the top of the braced walls one to have a steel angle on top of this wall and types of to the top of the wall with nails into the top plate and the nails in this direction driving a nail it difficult unless you have a specialized tool so this makes that easy this is good, good for about 5 hundred pounds of earthquake swinging before and after that mount to the face of wall it secures the top of wall and nailed into the top plate of the with triple wall and this gives

us a secure to resist the forces. >> so you now see the space is totally available to dots blocking that he bottom and bolted the foundation in corneas what the code in the next episode you'll see you apply >> usf donates 100-120 pounds of food a night. for the four semesters we have been running here, usf has donated about 18,000 pounds of

food to the food recovery network. ♪ ♪ >> i'm maggie. >> i'm nick. >> we're coe-chairs of the national led organization. what food recovery does is recover and redistribute food that would go wasted and redistributing to people in the community. >> the moment that i became really engaged in the cause of fighting food waste was when i had just taken the food from the

usf cafeteria and i saw four pans full size full of food perfectly fine to be eaten and made the day before and that would have gone into the trash that night if we didn't recover it the next day. i want to fight food waste because it hurts the economy, it's one of the largest emitters of greenhouse gases in the world. if it was a nation, it would be the third largest nation behind china and the united states. america wastes about 40% of the food we create every year, $160 billion worth and that's made up in the higher cost of food for consumers. no matter where you view the line, you should be engaged with the issue of food waste. ♪ ♪

>> access edible food that we have throughout our lunch program in our center, i go ahead and collect it and i'll cool it down and every night i prep it up and the next day i'll heat it and ready for delivery. it's really natural for me, i love it, i'm passionate about it and it's just been great. i believe it's such a blessing to have the opportunity to actually feed people every day. no food should go wasted. there's someone who wants to eat, we have food, it's definitely hand in hand and it shouldn't be looked at as work or a task, we're feeding people and it really means so much to

me. i come to work and they're like nora do you want this, do you want that? and it's so great and everyone is truly involved. every day, every night after every period of food, breakfast, lunch, dinner, i mean, people just throw it away. they don't even think twice about it and i think as a whole, as a community, as any community, if people just put a little effort, we could really help each other out. that's how it should be. that's what food is about basically. >> an organization that meets is the san francisco knight ministry we work with tuesday and thursday's. ♪

♪ by the power ♪ of your name >> i have faith to move mountains because i believe in jesus. >> i believe it's helpful to offer food to people because as you know, there's so much homelessness in san francisco and california and the united states. i really believe that food is important as well as our faith. >> the san francisco knight ministry has been around for 54 years. the core of the ministry, a group of ordain ministers, we go out in the middle of the night every single night of the year, so for 54 years we have never

missed a night. i know it's difficult to believe maybe in the united states but a lot of our people will say this is the first meal they've had in two days. i really believe it is a time between life or death because i mean, we could be here and have church, but, you know, i don't know how much we could feed or how many we could feed and this way over 100 people get fed every single thursday out here. it's not solely the food, i tell you, believe me. they're extremely grateful. >> it's super awesome how welcoming they are. after one or two times they're like i recognize you. how are you doing, how is school? i have never been in the city, it's overwhelming.

you get to know people and through the music and the food, you get to know people. >> we never know what impact we're going to have on folks. if you just practice love and kindness, it's a labor of love and that's what the food recovery network is and this is a huge -- i believe they salvage our mission. >> to me the most important part is it's about food waste and feeding people. the food recovery network national slogan is finding ways to feed people. it's property to bring the scientific and human element into the situation.

>> manufacturing in cities creates this perfect platform for people to earn livelihoods and for people to create more economic prosperity. i'm kate sosa. i'm cofounder and ceo of sf made. sf made is a public private partnership in the city of san francisco to help manufacturers start, grow, and stay right here in san francisco. sf made really provides wraparound resources for manufacturers that sets us apart from other small business support organizations who provide more generalized support. everything we do has really been developed over time by listening and thinking about

what manufacturer needs grow. for example, it would be traditional things like helping them find capital, provide assistance loans, help to provide small business owners with education. we have had some great experience doing what you might call pop ups or temporary selling events, and maybe the most recent example was one that we did as part of sf made week in partnership with the city seas partnership with small business, creating a 100 company selling day right here at city hall, in partnership with mayor lee and the board of supervisors, and it was just a wonderful opportunity for many of our smaller manufacturers who may be one or two-person shop, and who don't have the wherewithal to have their own dedicated retail store to show their products and it comes

back to how do we help companies set more money into arthur businesses and develop more customers and their relationships, so that they can continue to grow and continue to stay here in san francisco. i'm amy kascel, and i'm the owner of amy kaschel san francisco. we started our line with wedding gowns, and about a year ago, we launched a ready to wear collection. san francisco's a great place to do business in terms of clientele. we have wonderful brides from all walks of life and doing really interesting things: architects, doctors, lawyers, teachers, artists, other like minded entrepreneurs, so really fantastic women to work with. i think it's important for them to know where their clothes are made and how they're made. >> my name is jefferson

mccarly, and i'm the general manager of the mission bicycle company. we sell bikes made here for people that ride here. essentially, we sell city bikes made for riding in urban environments. our core business really is to build bikes specifically for each individual. we care a lot about craftsmanship, we care a lot about quality, we care about good design, and people like that. when people come in, we spend a lot of time going to the design wall, and we can talk about handle bars, we can see the riding position, and we take notes all over the wall. it's a pretty fun shopping experience. paragraph. >> for me as a designer, i love

the control. i can see what's going on, talk to my cutter, my pattern maker, looking at the designs. going through the suing room, i'm looking at it, everyone on the team is kind of getting involved, is this what that drape look? is this what she's expecting, maybe if we've made a customization to a dress, which we can do because we're making everything here locally. over the last few years, we've been more technical. it's a great place to be, but you know, you have to concentrate and focus on where things are going and what the right decisions are as a small business owner. >> sometimes it's appropriate to bring in an expert to offer suggestions and guidance in coaching and counseling, and other times, we just need to talk to each other. we need to talk to other manufacturers

that are facing similar problems, other people that are in the trenches, just like us, so that i can share with them a solution that we came up with to manage our inventory, and they can share with me an idea that they had about how to overcome another problem. >> moving forward, where we see ourselves down the road, maybe five and ten years, is really looking at a business from a little bit more of a ready to wear perspective and making things that are really thoughtful and mindful, mindful of the end user, how they're going to use it, whether it's the end piece or a he hwedding gown, are they going to use it again, and incorporating that into the end collection, and so that's the direction i hear at this point. >> the reason we are so enamored with the work we do is we really do see it as a

platform for changing and making the city something that it has always been and making sure that we're sharing the opportunities that we've been blessed with economically and socially as possible, broadening that

>> everything is done in-house. i think it is done. i have always been passionate about gelato. every single slaver has its own recipe. we have our own -- we move on from there. so you have every time a unique experience because that slaver is the flavored we want to make. union street is unique because of the neighbors and the location itself. the people that live around here i love to see when the street is full of people. it is a little bit of italy that is happening around you can walk around and enjoy shopping with

gelato in your hand. this is the move we are happy to provide to the people. i always love union street because it's not like another commercial street where you have big chains. here you have the neighbors. there is a lot of stories and the neighborhoods are essential. people have -- they enjoy having their daily or weekly gelato. i love this street itself. >> we created a move of an area where we will be visiting. we want to make sure that the area has the gelato that you like. what we give back as a shop owner is creating an ambient lifestyle. if you do it in your area and if you like it, then you can do it on the streets you like.

>> clerk: the meeting is being called to order at 5:30 p.m. this is a regular meeting of the small business commission held on monday, january 14, 2019. the small business commission thanks media services and sfgovtv for televising the meeting which can be