speakers are encouraged to avoid repetition of previous statements. >> good morning. my name is beatrice. i'm associated with an organizations working with low-income communities, communities of color in the city to build electoral power. we recognize that when our residents participate in the census, it brings added revenue in the city in order to be able to serve them more directly. last year, s.f. rising was able to participate in the office of civic engagement and city affairs in order to identify households that may have been excluded from previous count in san francisco. we had a team of about 16 canvassers that covered 33% of the city, you know, doing outreach in the excelsior, the mission, soma, bayview,

tenderloin, and we were very successful. we reached and identified 500 previously unidentified units of housing. we became experts at looking at this is a concern that we have, as well, and it isn't just a question for those who are undocumented, but also, there are family members that are documented. i'm an educator at city college, and a lot of our students have said that if that question's included, they are not going to want to fill out that question, also. so there's a lot of things that are at play, but we think that if we continue to build and tap into the relationships that we have with community relations', we'll be able to tap into the relationships that we already have with community leaders to best find out how to participate in this process, and we thank you for your time. >> chair mar: thank you. are there any other speakers for public comment? seeing none, this item is closed. [gavel]. >> chair mar: and we will continue this to the call of

the chair. >> clerk: do we have a movement from a member of the committee? >> so moved. >> clerk: okay. >> chair mar: so can we file this hearing -- >> clerk: it has been continued to the call of the chair with a motion from supervisor haney. >> chair mar: thank you. mr. clerk, please call items five and six together. >> clerk: agenda item numbers five and six are hearing and the resolution responding to

the partial federal government shutdown, affirming san francisco's solidarity with federal workers and urging the mayor and city departments to assist those impacted by the shutdown. >> chair mar: thank you. at this time, i'd like to pass it off to supervisor haney. >> supervisor haney: thank you, chair mar, and unfortunately, it seems that we have a bit of a theme in this committee hearing about the federal government and their -- their failures and some of the ways that we here in san francisco have to step up and be there for our residents in that context. i want to thank the cosponsors of the resolution that are going to be a part of this hearing conversation. supervisors ronen, walton, mar, and yee, and there are a number of folks from different deputies w departments who i'm going to be calling onto provide some insight and answer some questions, as well. on december 22, 2018, the federal government began the longest government shutdown in u.s. history after congress refused funding for trump's -- president trump's immoral and ineffective border wall. the shutdown lasted 35 days and left 800,000 federal employees without pay, unsure of when they would return back to work. on january 25, after 35 days and immense pressure from federal employees, labor unions, and speak pelosi, the president announced a temporary

end to the shutdown with what still may very likely be a continued

job because of the uncertainty of what will happen on february 15. i don't have to remind everyone about the astronomiccal costs of living in the bay area for people who are trying to

survive here. federal employees are underpaid, paid less than those in the private sector, and san francisco has the highest pay gap. the livelihood of federal workers and contractors were held hostage during the government shutdown, and it is imperative that the city be there for them. i want to thank the san francisco symphony and zoo who offered free tickets, businesses who offered free laundry services and meals, and much more. there was provisions of services that we want to make sure we are prepared for and aware of. e.p.a. inspections, national park management, grants to nonprofits and municipal agencies being delayed, businesses who are serving federal employees, losing customers, and there's a possibility that this -- even

though it's stopped for now, may continue again in a week and that there may be unfortunately situations in the future where we have to deal with this again. as i mentioned today, we're going to hear from various city departments that relate to the day-to-day lives of people who live and work in san francisco so we can better understand what to do in the future and what happened over those 35 days. i do want to say that one of the things that initiated this conversation was that there were cities and counties all over the country who took steps, from kansas city to denver to atlanta who took steps to support their furloughed employees. we were able to talk to many representatives from those cities. in kansas city, federal workers were entitled to free rides on public transportation for the length of their shutdown, and all they had to do was show their federal i.d.s. in san mateo, they've offered free rides on

citizens provide the necessary safety net and support to the individuals who either live or work here to be supported by our city and county. i want to thank the representatives of the federal workers who are here today who you'll hear from in public comment, and we have some particular things that we are alrea a low-income payment

plan that has a $5 enrollment fee. customers can have their late fees waived, up to 18 months to pay, and there's no limits on the amounts that can be enrolled in these programs. currently, since july 1, we have about 1900 people enrolled in these programs. our community service program for payment in lieu of parking tickets, actually, we're not aware of any other city in the state and possibly the country that provides this kind of opportunity where customers can perform various community service at nonprofits across the city, and we offer a

$15-an-hour credit, equivalent to minimum wage. a new effort recently undertaken within the last six months, we implemented a reduction on our boot fee, which is when vehicles are immobilized for having five or more delinquent tickets. the regular fee is $505 to have that boot removed. we've reduced that for low-income customers to $100. another change that we've implemented recently is any of those customers can also enroll those citations after the vehicle has been booted or towet. so again, the m.t.a. has made a very strong commitment to addressing the need of low-income customers throughout the city, continue to do so, and i'm happy to answer any questions.

>> i appreciate this, and i appreciate all of these programs that we have, and great to hear that we're leaders in them. one of the things that -- that i'm wondering about is it's likely that these -- this particular category of workers -- and there may be other people who are in this situation for other reasons -- likely wouldn't qualify for a low-income discount or a low-income deferral. they're in sort of a short-term situation. are there -- are there any opportunities for people who might find themselves in a situation where they have a temporary economic hardship but would not qualify for a low-income, and is there -- do we have anything like that? i mean, is there any contingency plans for people to get into a payment plan or anything like that if you're not low-income, which i think, you know, it's an immediate

need that needs to be made available but that they don't

♪ in some cases they just had to show their federal i.d. i know it maybe for the lifeline pass, or there are some situations where there is a different path that you show or something like that. what would it take to create something that i am describing here either for the furloughed workers, or for a similarly situated category of people class. >> in the longer term, would require a change in our fair to establish a new program and would require an equity analysis on that. in the short term, we have had similar programs where we've received funding from ad

backscatter through the board of supervisors, or other outside funding that cover the expense of providing these exceptions to our fair role. >> and around the fee and find programs, you mention there is a payment to -- anyone can go into a payment plan and, you don't have to have demonstrated income eligibility, but somehow, the question of whether your late fees are waived, or those kind of things, how exactly would that work -- what is the difference, like for this category, and an individual who has a short-term economic hardship, but not qualify for low income eligibility, two their options be for a payment plan class. >> short, for a payment plan, the difference is a $25 enrolment fee and test data $5, late fees that are not waived fortin on a low income, however,

you from issuance of citations to the application of the late fee, it takes between 42 and 45 days here there is a period of time if people are aware that this is coming up, that they can come and in and roll in a payment plan, again, it is open to everyone. >> and there is some difference in the enrolment fee, it is still a $5 enrolment fee for everybody class. >> twenty-five dollars for nonlow income. >> cottage. okay. chair, do you have any questions class while ? >> i wanted to follow-up on the questions around exploring, providing free munimobile to the impacted workers, and in the

future, when we may have a large group of community members that are facing a significant economic hardship, in an unexpected situation where they might not qualify for the existing low income programs. you are saying it is more -- there's like a budget -- it is a budgetary -- you also mentioned a budgetary challenge to that class. >> short,, every time we provide discounts or free fares, discounts for other fees, it comes out of the budget somewhere else. is a constant balancing of what those needs are, priorities, and trying to address as much as we can catch but also being respectful of the fact that we do need to provide service. >> so within the m.t.a. budget, is there any part of the budget

that could be tapped to support something like this? >> i think it is all trade-offs. it would be something that our board of directors struggles with every year, as i mentioned to, this is one group that certainly is a need, but we have a number of other groups that also have expressed a need that don't necessary qualify for these types of programs, so it's a question of, where do you place that line, and two qualifies while still protecting the revenues of the agency. >> great spirit and beyond the budgetary challenge, can you explain or identify any other challenges as far as administering a temporary emergency, fair free program for

a group of impacted community members. >> i really couldn't. i can't think of any at this point. we usually figure out how to handle the administrative side. >> yeah. echoing supervisor mar, i would love to know more about whether something like this would be possible to have. and the situation with the federal workers, it is a relatively small number of people in a very specific type of situation for a determined amount of time, or at least likely a short amount of time, so i don't know how big of a budget impact it would have. it is probably not a huge number calculated as one, because of the immediate nature of it, and the specific situation that they are in, will be hard for them to have prepared to apply for other

types of programs or low income, all of that, they wouldn't qualify. i would love to know more about what other transit agencies do on this, and even besides what they did for the federal workers , whether there is other short-term economic hardship opportunities that transit agencies have, and what that would mean to develop that, and maybe that something that the board could consider. >> thank you. i mean, i've done budgets for years, and i get that it is real specific gift of what you need to spend money on, and as you said, if we wanted something like this to do and add back process, but i've been to the outback process, ten years, and there is a lot of needs, but, i feel like supervisor haney has

touched on this idea that usually when something like this happens, it was a month or two, and anybody who is writing munimobile, usually has a monthly pass. so when this happens, and it is over a month, and let's say, you know, february 1st comes around and you haven't been paid for a month and ten days, could we do something, like you said, where he said look, if you are an employee and you had your clicker card and your i.d. card, they could ride for free here it is not really taking money out of your budget to, it is just a short-term like, here is my card, i usually buy any month, but he wasn't able to load it this month, and here is my fed card. i just get on the bus? it would not take out of your budget.

>> i'm sorry. as i understood, if they've already paid to, then is no issue, but if -- >> you have to pay every month to load your card. we all pay every month, we go and load our card. so if we know, if i'm a federal worker, and i haven't been paid, i probably won't go load my card that month because i will save that money for groceries, right? but i use munimobile to get around to my job, to take my kids to school, whatever. so if i am a federal worker and i get on, and i have a munimobile card, the clicker card, and my federal i.d., why can't i just come on for a free, of these are really short term, hopefully for maybe a month, or a month and a bit for them to hammer it out at the federal

level. why can't we just say, as in some of the cities that supervisor haney mentioned, we just just say happy heart you have a federal card, you can write for free is worked out. ♪ i think, as mentioned difference between our agency and agencies like caltrain, we have already, as an agency dedicated more than $20 million in our budget a teachers providing free service to the most needy, and also, as a mentioned, i understand this is one specific situation, where there are a number of people large business closes down, the loss of people that are laid off all at once, and hopefully in a temporary situation, again, we are just looking at -- >> excuse me, i get that, but these are federal workers, most of them have been going to work.

if i work at google and they lay me off, i probably have enough money anyway to coast a bit, but they will not pay me, or they might give me, or i'm not going to go back to work. if someone lays me off, i'm not going to go work for free. a lot of these people were working for free. they kept working because they kind of had to, so that's what i'm saying, is i get the needy, if anybody has been laid off, it is really a struggle, with these federal workers, a lot of them went in and kept working. so i think it's a little bit different. >> thank you, supervisor brown. i agree. i think that there's a reason why so many other cities and transit agencies did take immediate action on this, and i will look more into what san

mateo was able to do in -- and logistically how they did it because one of -- if even if we want to do it for free, which i think would be the right thing to do for this category of individuals, even deferring a payment on your monthly pass, you know, could be a way to do it. i think i probably logistically, it is just easy us to have some way that they could be able to ride for free during that time, and i think for us, we as a local governments are trying to protect and support our residents who are impacted by the failures of another level of government, it is sort of a unique situation, and a unique responsibility as well that we have, particularly in the climate we have with the white house. so i don't know if other folks have more questions or comments, maybe there's more conversation

that we can have, or you all could consider it, or the board can consider it. certainly i would plan to keep this part of our resolution in encouraging you all to develop something like this, and hoping that you do. thank you. >> all right. the next presenter i am going to bring up is charles perle from the s.f. p.u.c. who is the chief financial officer. i believe he passed out a presentation. >> good afternoon. it is afternoon. good afternoon, supervisors. and the deputy c.f.o. from the

s.f. p.u.c. for the p.u.c., our response to the partial shutdown has followed our standard, what our standard customer service procedures for all customers who are having troubles paying their bills. generally, for our department, the instance of past-due accounts is a very small one, but it is existed, and i will go into some details on what that means. before i go into those details, i wanted to share a bit about the background on who our customers are, and what are those standard procedures that i mentioned. in terms of the service delivery , as a reminder, supervisors, we provide retail, water, consumer services to residents and businesses in san francisco. we also sell water to 27 water agencies down the peninsula and in the east bay. lastly, we provide retail power services to certain residences

and businesses in redevelopment areas here in the city, as well as to our city family being our municipal power customers. that translates into about 175,000 water and sewer accounts, and about 3600 electric customer accounts. these accounts are billed monthly, and our customers have the typical amount of time, which is about 30 days, to pay their bill. >> our billing occurs each month throughout the month. as i mentioned at the onset, we do have a fairly low instance of past-due accounts, because we are quite -- we worked quite closely and quite hard with customers to keep their bills current. but also, i i thinks folks generally just like the water as well. our standard procedures for past-due customer accounts include late fees, which occur after 30 days after the billing

date, and then noticing occurs after 75 days after the filing date. i will go into some details on what that noticing is catholic customers also, that is one directional, and then customers also call us when they are having issues with paying their bill, we are happy to work out payment arrangements. those arrangements can include, as noted here, due date extensions, which gives folks more time to pay their bill, payment plan arrangements, which just means that their bill is paid over instalments, and then that also differs any further collection action. and our general point with folks that are in this past-due category is if they make any payment whatsoever, it keeps their bill current and doesn't fall into the past-due category. in terms of the response to the partial shutdown, both during

and just following the shutdown over last month, we followed our standard customer procedures, as i described earlier. we haven't seen any past due account number increases over the past month. in looking at the data, we have received and granted three payment plan requests, specifically for federal workers. we may have -- at any given time, we have about 200 payment plans in place amongst our 170 or so thousand customers, some may not identify themselves as being a federal worker, so we do know for certain that three of them have identified as being related to the shutdown. for those of you that are here, or watching this at home, federal employees, or any customer can contact our customer services department as noted here to talk about past

due date extensions, as well as requesting having a payment plan set up. the customer service phone number is (415)551-3000. our e-mail is noted here ... you can also visit us in person. in terms of a potential future shutdown, the outreach carefully understands that we would want to be more proactive. we are still working on developing the communication strategy for this, but generally, what it will involve its targeted messaging on our various communication platforms as noted here. this effort will include posting messages on our my accounts web

self-service portal, which is the website you can log into and look at your account activity. there will be a message placed there, we will put clear messaging on our s.f. waterfront page, and of course, we will put messaging on bills, as well as in our newsletter. i will just leave you with my contact information, and again, for those looking at this, here is our customer service contact information. i'd be happy to take your questions. >> thank you. i just have to say that over the years, working with the p.u.c. when constituents have had issues of payments, i do have to

say you've been very helpful with all of them, and that is something that i probably have had to deal with it maybe six or seven times in ten years. but usually, and a couple of times we've had to reach out to you because it was complicated, but i think like a, and i really applaud the p.u.c. has always been an agency that says how can we help, can you pay $10 extra a month when you are paying it back, or what can we do. i just want to say that i know you've done this in the past and if someone calls out and tells you what's happening, that you look at a way to make sure they are going to get their water, or whatever they need without penalty. i definitely appreciate that. >> thank you, that's right. >> i had a question about the clean power s.f. customers.

it looks like they're not really included in your overview. is that because pg and he handles the billing for them quiet. >> that's right. the clean power customers in san francisco, both residents and in the commercial customers have pg and e. as a billing entity for that. so with that said, we are working with them to find out their take on the federal shutdown. i can say that when i look on their website, i, i do see messaging relating to the shutdown as well, but i don't have specific in terms of what their process is for handling those questions, but i'm happy to come back with that information. >> that would be great. >> sure. >> great. i think it is great to hear there are these opportunities for understanding people's economic situation, and deferring payments, repayment plans, there is a specific

understanding or awareness of this group of workers. i guess the main thing, we will be if this happens again, and making sure that the outreach is there, and people are aware of this. it is great that there are three people who knew to call, i did get some deferment around there peerk it is great. i hope if this happens again that we are immediately putting it out there, and that we are helping put those resources in one place, and that this is one of them. it would be great to know if -- sounds like they have a similar kind of thing that they might do, obviously that is another huge category of utilities that most people in san francisco will be paying. >> i think we will be able to put our messaging in place within a day of knowing the shutdown is happening. we can respond fairly quickly.

>> great. thank you. >> you're welcome. >> i want to bring up mr josh from director director of workforce development. thank you, supervisor here supervisor brown, thank you very much. thank you for the resolution. are deputy directors sharing information that i'll put up on the slides for the public, i want to share with the supervisor and the committee that we have taken to heart resolution and your your directive, supervisor haney, which is the purpose is to group provide assistance to impacted federal workers. a lot of the work that we do at the office of economic workforce development, workforce division is specific to some of the guiding coalition with the other 46 workforce development boards around the state, through an organization that is called the california workforce association. said during the time of the

first shutdown, and as we think about preparations, should there be another shutdown, there's three pieces of information that we wanted to share with you, and we make available through our networks, and that we are prepared to take to the streets if it should come to that point again. the first is, and i will put this up on the slide. this is some information that we make sure to share. how do i do that a lot did it go thank you. a little bit illegible, but this is a directive that we got from the employment development department, which administers the unemployment benefits program. this is when we all got the news of the directive and the support from the governor to make sure that the impacted workers were aware and that despite federal thoughts to the contrary that there is availability of unemployment benefits. the one caveat to, in the one thing we tried to -- thank you. the one thing we tried to make clear is that the last paragraph

is the key thing that points out that if and when reimbursement comes, if there was retroactive pay, it would require repayment of the benefits during that time. so one of the things in working with edd as our lead, and inconsistency across the state, we were able to benefit from an advanced document that we keep on hand available to the public, and that is the second document that you have, supervisors, it if we get this going, i will put it back up there. there is a first item. this information is available through our office, and again in preparation for this happening again, we would want to take it to the streets. i will talk about a third option to do that. the second document, is what became a frequently asked question that we distribute. thanks to our friends and partners at the state, they provide some of the more intensive questions that come up through the service providers and our office, and probably at your offices as well. this is something to have on

hand when people have questions. will make sure it is available to everybody. and then again, it has -- the one thing we really want to be and what we find ourselves being real attention about -- intentional about this as the section is what happens when the shutdown is over. that is the key thing. you don't want anyone who is a worker who gets retroactive pay to be caught off guard with the expectation that it would be repayment for the unemployment benefits. we understand that is just a function of the legal considerations of this measure. i will pause at that point, and talk about preparation some of -- and some of the stuff we prepared during the first shutdown before turning to what we could potentially initiate. i think it's appropriate that a lot of the impacted workers work in your district, supervisor haney. this is something that when we look forward, i will speak in the hypothetical, but i think in a real sense about what we can

do to address shutdowns if it happens again. with those materials, is there any questions before looking at what we call our rapid response program while -- rapid response program? >> okay. we have a rapid response team, and what we do with the rapid response team, it is a division of business services and workforce development. this is an example of what we call a business services -- sometimes we recall a rapid response to layoffs, and in some instances, we talk about us being an employment transition, but this is an example of what happens. it is a rapid response orientation that we put into a work site where we know there's layoffs pending. we get a notice from the state, or we find that where it gets back to us and we want to make sure we intervened the workers know their rights, options and opportunities to keep working. this is when we heard that there would be layoffs in district three at the fishermen's were of holiday inn. we moved quickly in concert with

local to, community service providers to make sure those workers knew that in 30 days when they were poised to lose their job that they had options. both unemployment benefits and insurance capital opportunities and new hotels south of market that are being built and there are hiring requirements or community at labor partners, this gives us -- gives you a sense of what we do. we use a similar form and format when we got news of the chariot driver it layoffs. recently a couple of weeks ago, that we went to the spot. supervisor brown joined us, along with mayor preach. we try to go over all the impacted workers are. if there was to be another shutdown, one of the things that if it was the will of the supervisors to work together around this, and i think the logical location would be in district six when you look at the worksites, the federal building, the federal courthouse, the u.n. plaza federal building, you have the e.p.a., you have the department of education, department of

justice, i think 100% of those locations are in district six. one of the things we can do would be to notice a rapid response orientation at a central location, bring all the teams and resources to answer the questions. one of the only reasons i didn't get to this point during the first shutdown was because there are some legal considerations for those federal workers who might think about transitioning their employment elsewhere, locally to the public or private sector, and so to help get some of those legal considerations answered directly for the workers, for our office and for the workers at rapid response, we are in communication with the national lawyers to be on help -- on hand to answer this questions so no one loses their rights as a federal worker. i'm happy to answer any questions you might have, supervisors. >> yeah, thank you for all of that, we are obviously grateful that the state and have a new some took the steps that they did, that was an important thing. we are very actively prepared to

get that information out there. it is also great to hear about the rapid response orientations, that is one of the things i was hoping to get out of this hearing, which is not just how we respond in the case of a shutdown, but in other types of economic hardship and immediate rapid needs from the city around that, one of the things about what it might look like in the case of another shutdown is that the jobs that they might need would be more short-term, would be more temporary, even if they even did need that. obviously it would be up to folks. i know -- i did not care as much about this in san francisco, but i did hear about this in other cities and other places where certain private businesses and public sectors stepped up and were able to secure those types of placements. you might only also be for federal workers, with other types of contractors and things that are impacted in this

scenario, and part of that question is, is this short-term temporary opportunity something that you would be a part of this rapid response orientation, and the second thing, and this is a little bit out of the scope of what you presented, but i did hear a bit about some of the impact on workers who maybe part of labor unions, janitors who work in some of these buildings, and thinking about how they might be impacted, and whether they might be shifted into working in another opportunity during that time, if they are not being paid in that situation. is that something that you would be involved with, or where to consider as well, working with some of the labor unions were impacted here and thinking about placements? >> absolutely. the success of our programs

rises or falls on the strength of our relationship with organized labor especially where there is representation. we would want to be right there because that was key to our work together with the holiday in, to our work with chariot, and so it is something we would want to do in concert, especially since the rights collectively bargained under that agreement will be key to that transition, and make sure you don't want to lose any vesting or benefits that if there was a transition to another type of work. so i think the only thing i can say is i think with the length of that shutdown, is where the conversation was first about the ideas and your resolution, the ideas from the governor, from the mayor, about making sure there was support during this time of questions. it didn't get to that full point where we had calls coming in, saying i'm looking for something else. i think eventually they would go back, but i think we are preparing that if it does happen again, then we are going to really see more people saying, i

am looking for something else. so i think just in working with organized labor, and working with the city attorney, and some of the folks in the public sector legal community, making sure that in offering, either short-term, long-term, other locations that are signatory to the same agreements that we are not in any way jeopardizing their rights that they have accrued as a federal worker, or should they change their mind and want to go back. that is something we are literally working around the? to make sure we are ready, and have the ability to triage and answer questions on the spot. >> i had a few questions. thank you, for the unemployment benefits, i was wondering if the city had done any outreach to impacted workers in san francisco about the process for

applying for benefits, or was it more -- did you view it more as a state responsibility? >> yes. thank you. we did follow the state charter lead around that, especially because there was a period of making sure there was clarity around the answer is on the availability of the benefits. we do work very closely with edd , and i think, at the same time, wheat sought to be proactive to be available to answer questions, mixer materials like this are available, but i think, again, and thinking about the spirit of the resolution which is to be very aggressive and intentional, if we get to that point again, if it is the will of government that we are to go out there and meet workers where they are out at in a rapid response, certainly concert with labor partners who our program's strength depends on our relationships and partnerships with organized labor. doing that altogether is

something we are ready to do to be more intentional about being there on the ground. >> that is good to hear. i just had a question, if you were aware of any data that edd has collected, or even oewd about unemployment insurance claims from impacted federal workers here in san francisco san francisco or statewide. i was just curious. >> i don't know that we have them. do we have any data that has come in? not at this time. but i think it is safe to say that as soon as it comes in, we will provide it, and we will put in a request on our way back to the office. >> that would be great to pick and echoing supervisor haney's question, i would also be very interested in having that data, if possible, reflect contracted workers as well that would be impacted, including, especially

property service workers in office buildings, but other types of contracted workers that were impacted by the shutdown. >> absolutely. we will do that, supervisor pick. >> all all right. thank you for being here. all right. a couple more. we have somebody representing -- i believe it is jeff littlefield and team. and i don't know if you also have a presentation? >> good afternoon, supervisors. i am the chief operating officer for san francisco international airport. i am here on behalf of the airport director who is unavailable today, but i certainly would like to provide

a few updates on the impact of the government shutdown and some of the things that took place within the airport community during that time period as you are aware capturing the 35 a federal government shutdown, workers who were considered essential were required to work without pay, but in compliance with federal legislation, all furloughed workers have received back pay as of last week. san francisco international airport is what's called a screening partner -- screening partnership program, and the t.s.a. contracts to provide checkpoint screening services with covenant aviation security, which is a private company, is budgeted for and appropriated so screeners were paid during and throughout the shutdown. staff estimates that

approximately 1200 federal workers employed by regulatory agencies with a presence at s.f.o., such as the f.a.a., the dea, customs and border protection, the coast guard, f.b.i., the federal air marshal services, the u.s. secret service, and t.s.a. leadership did work at the airport during the shutdown without receiving paychecks. the services provided by the federal employees are critical to the safe and secure operation at the airport. we want to support these workers as much as possible. in an effort to be of assistance to all affected employees during the shutdown, the airport mobilized several key initiatives, and i will walk through those best one was the airport discount, which involved airport tenants offered -- that offered federally thatched fast

employees a 50% discount on all goods and services, concessions and so forth that we have at the airport here and there was and support services. this created and distributed a resource sheet, which i will give you a copy of, to help impacted workers access assistance services. offer shutdown support for drop-in hours at the airport business and career centers that were affected -- where affected workers could meet with specialist about available strategies and resources to deal with unexpected financial challenges created by the shutdown. we had a few distribution program empirically hosted on site distribution farmers' market, with s.f.o. unites against hunger for donation program. we had second harvest food bank for 175 employees representing over 600 families. in addition, we had heel

hosting, united airline sponsors several meal events to furloughed staff in the s.f.o. museum for over 400 federal employees. we had a very good turnout, and united airlines was an exceptional partner with the airport for that event. in the city and county of san francisco short-term loan program, what we did, s.f.o. worked in partnership with the city to develop a program to provide a zero interest loans of up to $6,000 per person to those furloughed, or considered essential employees who actually were required to work during the shutdown. with those initiatives, we were able to assist the affected employees, but overall, there was minimal operational impact at the airport. i would say there were some more outdoors morale issues that existed, but they were grateful for the farmers' market, the food bank, and some of the

breakfasts and lunches that we served in the museum his. that all in all, things went well, we did reach out and see what other major airports in the united states were doing, and overall, i think what we did was very supportive of those affected employees, and we were able to minimize the impact to those employees, as well as operations at s.f.o. i do have copies of handouts that we provided, which i will certainly distribute to you before i leave. with that, out to be happy to answer any questions that you might have. >> thank you. thank you for all of the work you did to make sure that the employees of the various departments were supported during this time, and to keep their morale up, it sounds like you all did respond in a robust way.

we know that because of it, because of the way the contracting waves works, the actual t.s.a. employees were not affected at s.f.o., into the extent that they were in some other airports, but 1200 people is a lot of people who work in and around the airport, eight it is great that you are able to partner with the mayor touch office and the treasurer on the no interest loans, and to be clear, that is something that would be made available to anybody who worked at the airports, whether or not they lived in san francisco. i think that is a very important thing that we have a responsibility to those employees who may work there, but not actually live in san francisco. i don't have any further questions. >> great. >> i hope this doesn't happen again. >> thank you very much. >> if it does, it is great to

see that you have some ways that you can support the employees, and put out information that information to them. >> thank you. will pass that along. >> thank you. >> all right. our final presenter is from the treasurer's office, the policy and legislation banister -- manager. >> good afternoon, supervisors, thank you for a great hearing. i'm from the office of the treasurer and tax collector. as you may know, the treasurer started the office of financial empowerment more then a decade ago to leverage the power of city hall to strengthen economic security and mobility for low income families. through that, we have work to connect tens of thousands of low income workers to safe and no fee bank accounts, we've opened more than 30,000 college savings accounts, and we provide financial coaching to thousands of h.s.a. clients, hope s.f. residents, and most recently, the general public. through this work, we know all to each weekly right right that for many workers, t