equitable resource allocation, resources with combat and graffiti are more spread throughout the city. we'll keep an eye on this and see how it develops over time. see how it develops over time.

>> we don't see a change from prior year his, and we see similar trends from 2017. parks that struggle with the encampment, or in very high traffic areas, are consistently struggling with cleanliness,,, as it is expected pick we did see a few unique parks that have unique struggles paragraph one of them, we wanted to point out -- it is interesting, it has two contributing factors to the cleanliness score. one of which is nearby construction, which is very hard to plan for, but as the construction fades, the letter may go away from that, but there

has been a consistent problem with being -- mounds being used as dog play areas. that is something, operationally, speaking with the people who are working on maintenance and cleanliness, that is a struggle that they have found. it is part of an overall department discussion about how to approach doug play areas. and this park is a good example of that. so that is the end of our presentation today, i did want to say there's a few things coming around the corner that we are really excited about. we have been promising an interactive dashboard to replace our previous one, and we are excited to say that is almost ready, so we will be certain to let you guys know. it will be online, accessible to the public, and to the department from all levels. citywide information, down to the elemental level information. we hope that is a helpful communication tool for anyone who wants to use it. >> thank you.

>> if there are any questions, i open up the floor. >> let's see if there's any public comment first. >> is there any public comment on this item while ? being none, public comment is closed. >> commissioner anderson? >> hello, i saw the mention of more investments at a park, and it is a place i love to go to, is that an unofficial dog play area at that park? >> i will take that. it is actually a port property. it does have an off leash dog area. we are going to be programming the ego centre for them, which the investment was for student conservation entrance to help us do program, but that park would not be included in the controllers. >> i just want to mention that when people go to the wonderful ecosystem centre, bring your

dog, too. [laughter] >> mr. ginsberg, do you want to say something more? >> just a couple of comments and observations. thanks to our partnership with the controller's office and my team for all their work on this. we take this extremely seriously. it is very rigourous, and the big picture stats that we are most pleased about involves the disparities between higher scoring parks and lower scoring parks narrowing, and overall scores between parks and equity zones, versus nonequity zones and narrowing. that is a deliberate reflection of policy and values and investment. it is working, so i'm very proud of that. i would also note, however that this tool, while it is a terrific tool for us, does have some limitations, alice talked about court renovations and we

measure these parks a few different times of year, but we don't renovate parks annually, so this is a mix of a cleanliness standard, and a deferred maintenance standard, and at times, in my view, it is an awkward match, so deferred maintenance, you know, we obviously tackle, and we know through this tool, and through our other tools that we track for maintenance where we need to do court resurfacing his, and fix fences, and when we get to it, you see a dramatic change. they are not things that change because a gardener is there or not there. they are the product of investment. then cleanliness, really does relate more towards the day to day management and upkeep of the park, and asked as the team noted, during the report, there are a variety of environmental characteristics of different spaces that actually contribute to where a space -- his

cleanliness might be on a given day, or not, but that is a temporal condition. so it is cleanliness on any given day. you have a temporal condition in a park, then you have a somewhat permanent condition in the park. and those are blended to create a score, is so it is a very valuable tool, but those are somewhat sometimes difficult to reconcile. >> thank you. commissioner harrison? >> yeah, on your changes in the park score, you noted that the recreation and park program, the regularly assigned gardeners were unavailable. it is not that there might be shenanigans, the question that i have is what those folks not be there because they were assigned to other places, or spread out too thin? could this be considered a staffing issue? >> i can try and take that. the parks are visited at a

particular point in time and not all 220 parks have all regular gardeners assigned full-time, so you are correct, for example, a mini park in a particular park service area, a gardener may have several many parks on the beach that they are managing, and might not have been in the park at that -- in that minute in time, and of course, you have gardeners who get sick, they take vacations, so depending upon what time the evaluation occurs and what day, it's a little random as to whether a gardener will be on site during the evaluation. >> i understand that, i'm just curious on whether there are assignments -- >> commissioner, could you speak into the mic? >> i understand that, i've been there, so my point is, if someone has such a wider area to maintain, six or seven or eight, whatever it is, many parks to

maintain, if they are spread out thinner than they are -- than they really should be. should this be looked at, more gardening personnel? [laughter]. >> yes. [laughter] >> obviously, we need more recreation folks, and more park rangers, and more custodians, i could use a couple more project managers. [laughter] >> i think we need a mediator. [laughter]. >> did you finish your point. [laughter] >> i have a question that has to do with -- i thank you were headed there with your comments, of the five parks that you mentioned that are in a declining role, let's take sue bierman for example, that was one of the five. you recommended that at the end of that part of the presentation that more maintenance money should be allocated to those five parks. is a really just a maintenance issue or are there other contributing factors that may be

beyond recreation and park that are driving those scores down? i am curious that maybe the controller's office can probably help us. >> hi, i would say that i wouldn't want to make any specific recommendations on these five that are declining, so let's throw more money at it. i would say these are declining, so let's look closely at contextual factors, or operational factors that we could change, and i would love to hear specifically more about that park. >> let me give an example of what i think. i picked sue berman for reason. it may be that there are more homeless or more transient visitors to that park that kind of use it more in a way that doesn't lend itself to upgrading the maintenance of it. is that a contributing factor that we should be collaborating with social services, or the police department in order to

make the park get a higher score, or is it clearly just us upping the maintenance? >> i think what you are alluding to is what do we do with this information, it seems to me. >> also, how do we solve the problem that they are identifying. i think it is a terrific report, by the way. this is for my way of thinking, great information as a management tool, and a reflection of some of the policies that have been initiated and are seeing results. i complement you. >> i think -- i haven't given -- got into deep enough into the park to stale -- stay with the analogy, but what happens with this information, when we look at our parks that have -- who scores have gotten lower beyond a measure of statistical insignificance, is we will try to assess why, and again, we will look at, what were the elements, or the features that were rated lower, and is it a

staffing issue, is it an irrigation issue if the lawns are landscaped. what is happening? why are we getting feedback that the loans are browner capped we have an irrigation problem, so it danny williams and lydia and there teams will do an analysis. they meet with the park service area managers, and they develop a remedial action plan. i i do again want to cautioned that these are appointing time accounts, so was sue bierman, or for example, -- >> having a bad day? >> having a bad day, yes, exactly. i think that is what we have to assess, and with deferred maintenance, again, those things go on a list. sue bierman was not an equity zone park, so we are not going to prioritize fixing sue bierman's playground surface

over allis chalmers, for example. so we just have to suck it up until we can cobble together the resources to get there. >> thanks. i know this was information only -- >> i just wanted to add to this conversation, and that is that my understanding is that there will be -- this information will be used to develop remedial plans, and that there will be a course of action designated for these different parks, and that information welcome back to us at a later time. is that correct? >> what we will do is we use this to guide our maintenance, and it welcome back in the form of next year's park scores, so you will understand how we are doing overtime. >> so so we will kind of zone in on these particular areas and make sure that we continue to make progress in areas that are

reported -- needing the most remediation. >> again, is our benchmark 80 or 85? what is considered -- okay, so we do pay attention to things -- if a park drops from a 90 to two and 87, we are less interested, that if a park was dropped from an 84 to a 75, again, this is a pretty mature system at this point, and we take the data, it is this team's responsibility to slice it and dice it, and share it with the park service area managers who are responsible for parks in their jurisdiction, and is it a cleanliness issue, or is it a deferred maintenance issue? there are different solutions and different timelines depending upon what the nature of the challenge is.

>> yes, so really the main point i wanted to make is it's not -- this report isn't just reporting for reporting's sake -- >> correct, it is a tool we use very effectively. >> it is for us to take action on. >> 100%. >> thank you. commissioner anderson? >> i want to offer my colleague's comments on the series of reports. i know they are a matter of the public record. i was just wondering, are they also easily accessible, easily found on our recreation and parks webpage, if they are not to, i wish they would be. i wish the whole world could see these. these are amazing reports. >> we do post them, we post our quarterly updates on them, so the answer to that is yes. >> they are easy to find a. >> yes, we now thank you, good to know. >> commissioner harrison? >> just a clarification. you mentioned something about one of the parks that may not be an equity zone park, or one that

would be in an equity zone park. are there priorities set for equity zone parks versus noncostly neck through the policy of this commission, we do actually use our equity lens, so we do prioritize. first of all, with respect to -- i know we are getting into a slightly bigger topic, but with respect to fixes, we always prioritize health and safety, and we always prioritize -- what is our other category of instructional maintenance? >> emergency is first, health and safety follows that. we do look at vandalism, and then we move into routine recorders. >> yeah, within that, we are prioritizing work that is in equity zones. when we do court resurfacing his, for example, with all other things being equal, we are -- we

would tackle that. it is a little bit of a subjective analysis, but we certainly -- that is the stated policy of the commission on the department to sort of direct its resources as best it can into communities that need the most. >> thank you. >> thank you. >> seeing no other questions, this was an information item. thank you very much. very excellent report and reporting. with without, let's move on. >> item number 9, urban agricultural annual report for 2018.

>> is this one on? >> it is on. >> good morning, commissioners, general manager. thank you for inviting us here to give this report. i am the community garden and urban agriculture program -- program manager. our team has grown since we moved to the policy and public affairs division about two years ago. i would like to introduce well alliance, he is our site manager. we also have an incoming staff person that will focus on education and development, the anticipated start date is march 9th. we are very excited about this incoming higher, and we have talked to a public service trainees that do field work for us. they unfortunately could not be here today, but they are great

to team members. we are really happy to have them i would just go over a bit of program stats first. we have 42 total gardens across the system. we have -- in all of those gardens, they are plot based, and a few that aren't plot based. they are communal where everything is shared together, with the ones that are plot based have 1,155 plots. that is an eight% increase from last -- last fiscal year. we recently opened two new gardens at 17 "and folsom and geneva and poe llano. we also completely rebuilt, from the ground up two other gardens. page street, and corona heights community garden. in addition to the sites that were rebuilt, we performed site repairs at 20 of the remaining garden sites, so we have done a lot of work to improve these locations. these repairs focus primarily on

safety repairs. for example, here is a family retaining wall at a community garden. we worked with the garden members to improve this space, and have a great retaining wall and to outline the gathering space. we spent a lot of time on gathering space, management over the past year. we want to ensure that people have a place where they could run programs. we invested a total of $4,400 in $404,000 in site repairs last year. in addition to the direct investments, we received a number of repairs on the operations team, in carpentry, plumbing, and electrical. these repairs were clicked -- critical. i want to say thank you to the team for all the support you gave us last year as well. we were able to amplify the

direct investments that we did make by working with garden numbers, like in this project here that i just narrowed in on. we did that project with a workday, and we had 416 distinct workdays across the system. the service that the volunteers gave to the garden sights was valued at almost half a million dollars, so we saw significant increases in site conditions and improvements. in these workdays, we focus primarily on pathways and gathering spaces, because if people don't have a place to set down a zucchini bread and share it, they are not going to. this gets at the primary emphasis of our program now. we are emphasizing the keen immunity park of community gardening. we want to increase access and accessibility, and use of these spaces. through all of our new programs, including workdays and some that

i'm about to tell you about, we more than tripled the number of people who typically access community gardens in the last fiscal year. besides workdays, we also hosted a number of workshops. in our workshop series, anyone is welcome to join, whether or not they are a community garden member. we have 16 workshops with 209 participants last year, and we focused on practical garden maintenance topics to increase the care that the sites get. for example, composting. because a green waste management is also a challenge across the community garden garden system. we implemented recology greenway service to all -- to all our community garden sites last year. twenty-three of the sites took us up on that. we have 26 now that are using recology service.

they are getting weekly service. that is saving 2400 staff hours every year by providing that service. we also systematized other care programs across the system including our fruit tree pruning cycles. we are doing both summer and winter fruit tree pruning at all of our community gardens, and we are doing them a through workdays and workshops where we are identifying site leads at each garden to become the tree care stewards. we are identifying people to be compost stewards, tree care stewards, and such. we have primed the volunteers that focus on a specific area in each garden. we started youth green jobs training program. we have 25 youth that were trained last year that provided about $2,800 of service, and we taught to younger kids through farm camps. we have this great camp at the farm. it runs four sessions a year, that are each two weeks at a time, and the kids really love

it. we love having them out there. in addition to the education programs that we are running, we are providing resources to materials -- materials and resources to reduce barriers to anyone for urban gardening, through our guided resource day. these are top -- popular events. waco between community gardens and the farm to make it easier for people who live on the east side or the west side of the city to access these events. we give away plant starts, vegetable starts, seed to, compost, mulch, and we also set up a tool station so people can bring their garden tools, take care of them, and get more life out of them to save themselves some money in gardening. upcoming in the next year, we are speaking to -- seeking to establish a permanent garden resource centre. instead of doing pop-ups, we will have a brick-and-mortar location.

we are currently looking for that location. we are identifying that right now in the southeast sector, where the majority of our service area is. in addition to the pop up offering, we will have demonstration plant beds to show people different types of tomatoes and such that they can grow. we will have a greenhouse to grow a plant starts to give away, and we will also provide space for the master gardener his helpdesk. this is a service that san francisco doesn't really receive right now. master gardeners are volunteers that provide advice to grow by, that is their motto, to community gardeners. they will tell you you can walk up with a leaf, and ask them what that is wrong with it, what is wrong with your plant, and they will tell you how to manage it organically. you can ask them what kind of tomato will grow in your neighborhood and they will tell you that as well. we will provide space for them to provide that service. and we have a great event about to happen.

mclaren park community garden is getting set to open. at the opening is going to be on march 23rd. i hope we can see you all out there. we also planted three fruit trees for some spots. they were there helping us out. -- >> that was real good work. [laughter]. >> and we brought some lemons from mclaren park community garden to share with you today. i would be happy to take any questions. >> thank you very much. >> do we have any public comment? richard, come on up. [laughter] >> go ahead. >> good morning, good morning, commissioners. i wanted to see if there was a way that of all these community gardens going that recreation

and park department -- will there be anything working with senior -- senior disabled people , r.a.d. housing units, because they often have a need of doing something. so if you had something like collaboration between the different programs, maybe we could get more senior people to get in that destructiveness just growing plants, growing food, or they can share with others, and that is something that old-timers, i think would benefit from, if they would be able to share apples and enjoy all of that. i hope there -- i hope those thoughts what i wanted to try and ask the general manager to do.

is there anything that you could collaborate with, as well as the r.a.d. senior disabled, all of that with the s.f. r.p.d. >> it looks like you're getting a lot of agreement behind you. maybe after the meeting you can contact to get reassured they are doing a lot of this, and you can tell them how much they ought to be doing more of it. >> all rights. thank you very much. >> is there anyone else who would like to make public comment on this item, being none , public comment is closed. >> another very interesting report. thank you very much. i have one question. with the gardens, is a predominantly food that's being grown? >> it depends on the site and the individuals. a lot of people are growing flowers, but most of the gardens do have food. i can only think of one that is not primarily food growing.

the farm grew 28,000 pounds of produce last year. it serves three different pantries. >> nice. >> we are growing a significant amount of food. there is a couple of other sites were garden members are definitely growing food to health with food security needs. >> thank you. >> commissioners, i just want to celebrate the community garden program. the turnaround in the last three years or so, you've done three years worth of work into years, it has really been remarkable, in the community gardens have been a strange thing for us because it's almost as if it was a landlord-tenant relationship. the gardens were managed by private groups of people. they called to complain when something was broken and there was little engagement between the department and our different community garden plots.

with sarah's support and 13, they have turned this into a real program, and it's really, i just really want to say thank you and congratulate them on a job well done, and also note, and will provide some confirming information, but in the beginning of march, we are planning an event at a navigation centre where our staff will be building community garden beds at the navigation centre, and we will be planting and kicking off community garden beds in a centre in the bayview which we will then keep an eye on with the folks who are staying there. so we are all in on this program. >> thank you, sir. commissioner anderson? >> could i ask you a question? i have a business in the bayview, and i have seen a couple of corner gardens that i think are not recreation and parks gardens, but are not getting attention anymore. is there a process where that

can be identified, and maybe we could get some advice from recreation park whether it is something that can come under our offices? [please stand by] comment? ok. public comment? >> yep. >> ok.

on an item not on calendar. >> right. >> ok. >> thank you. hi, commissioners. thank you so much. i don't know if i was supposed to get on the docket, but ok. happy to be here. >> you are on the docket now. >> thanks. my name is buka alone, six-year veteran on the friends of jackson park board and i'm also hired by a school nearby, a private school as the community garden manager for the learning garden, which is a hybrid relationship between a private school, public entity, i love jackson park, why i'm here, and really just wanted to bring your attention to the notion of open space and how the eastern neighborhood plan has unfortunately disappointed us in terms of what they promised in light of all the new development. so, if you cross through the

hill, crane after crane after crane, we are in the flats of potrero hill, and number one thing the community members in district 10 have requested is more open space. when we hold surveys and community events. we have worked closely for six years with some local designers, landscape architect, to come up with a potential renovation project that has now garnered 1300 postcards to mayor breed, asking for support. and i just want to bring your attention to the fact that we are not in an equity zone at all. but with proactive thinking and strategizing we believe jackson park would benefit from some insightful design to essentially

go vertical. what i mean specifically, we have a dilapidated, very old clubhouse that is falling apart. has a lot of lead, and we would like to build a clubhouse, a rec center. we think this rec center would benefit the community and our design also has other elements that retain the amazing elements existing in jackson. two major ball fields used by the entire community, especially unified school district, and referencing the esprit park notable with the lawns being decimated by dogs. we would like to have a dog park. that's all. thank you so much. >> thank you very much. >> clerk: anyone else like to make general public comment? ok. seeing none, this item is closed. item 11, commissioners matters. commissioners.

ok. public comment? seeing none, this item is closed. item 12, new business agenda setting. any public comment? seeing none, this item is closed. 13, communications. public comment. seeing none, this item is closed. 14, adjournment. >> move to adjourn. >> second. >> moved and seconded. all those in favor. >> aye. >> so moved. >> thank you, commissioners.

♪ >> thank you for coming to the talent dance performance and talent show. [ applause ] >> today's performance and talent show. ♪ >> public recreation has every bit of the talent and every bit of the heart and soul of

anything that any families are paying ten times for. >> you were awesome. women's ne sustainable future . >> san francisco streets and puffs make up 25 percent of cities e city's land area more than all the parks combined they're far two wide and have large flight area the pavement to parks is to test the variants by ininexpensive changing did

new open spaces the city made up of streets in you think about the potential of having this space for a purpose it is demands for the best for bikes and families to gather. >> through a collaborative effort with the department we the public works and the municipal transportation agency pavement to parks is bringing initiative ideas to our streets. >> so the face of the street is the core of our program we have in the public right-of-way meaning streets that can have areas perpetrated for something else. >> i'm here with john francis pavement to parks manager and this parklet on van ness street first of all, what is a parklet and part of pavement to parks program

basically an expense of the walk in a public realm for people to hang anti nor a urban acceptable space for people to use. >> parklets sponsors have to apply to be considered for the program but they come to us you know saying we want to do this and create a new space on our street it is a community driven program. >> the program goes beyond just parklets vacant lots and other spaces are converted we're here at playland on 43 this is place is cool with loots things to do and plenty of space to play so we came up with that idea to revitalizations this underutilized yard by going to the community and what they said want to see here we saw that

everybody wants to see everything to we want this to be a space for everyone. >> yeah. >> we partnered with the pavement to parks program and so we had the contract for building 236 blot community garden it start with a lot of jacuzzi hammers and bulldozer and now the point we're planting trees and flowers we have basketball courts there is so much to do here. >> there's a very full program that they simply joy that and meet the community and friends and about be about the lighter side of city people are more engaged not just the customers. >> with the help of community

pavement to parks is reimagining the potential of our student streets if you want more information visit them as the pavement to parks or contact pavement to parks at sfgovtv.org . >> my name is dave, and i play defense. >> my name is mustafa, and i am a midfielder, but right now, i am trying to play as a goalkeeper, because they need a goalkeeper. >> soccer u.s.a. is a nonprofessional organization. we use sports, soccer in

particular to engage communities that can benefit from quality programs in order to lift people up, helping to regain a sense of control in one's life. >> the san francisco recreation and park department and street soccer u.s.a. have been partners now for nearly a decade. street soccer shares our mission in using sport as a vehicle for youth development and for reaching people of all ages. rec and park has a team. >> i'm been playing soccer all my life. soccer is my life. >> i played in the streets when i was a kid. and i loved soccer back home. i joined street soccer here. it was the best club to join. it helps me out. >> the tenderloin soccer club started in the summer of 2016. we put one of our mini soccer pitches in one of our facilities there. the kids who kpriez the club team came out to utilize that

space, and it was beautiful because they used it as an opportunity to express themselves in a place where they were free to do so, and it was a safe space, in a neighborhood that really isn't the most hospitalable to youth -- hospitable to youth playing in the streets. >> one day, i saw the coach and my friends because they went there to join the team before me. so i went up to the coach and asked, and they said oh, i've got a soccer team, and i joined, and they said yeah, it was he for everybody, and i joined, and it was the best experience ever. >> a lot of our programs, the kids are in the process of achieving citizenship. it's a pretty lengthy process.

>> here, i am the only one with my dad. we were in the housing program, and we are trying to find housing. my sister, she's in my country, so i realize that i have a lot of opportunities here for getting good education to help her, you know? yeah. that's the -- one of the most important things that challenge me. >> my dad was over here, making some money because there was not a lot of jobs back home. i came here, finish elementary in san francisco. after that, i used to go back to my country, go to yemen, my country, and then back here. last time i went back was a couple years ago. >> i came here six months, i know nobody. now i have the team has a family, the coaches. amazing. >> i'm hoping for lifelong friendships, and i'm super

inspired by what they've been able to achieve and want to continue to grow alongside them. >> i love my family, i love my team. they're just like a family. it's really nice. >> street soccer just received a five year grant from the department of children, youth and family, and this is an important inreflection point for street soccer u.s.a. because their work in our most important communities is now known beyond just san francisco recreation and park department, and together, we're going to continue to work with our city's most vulnerable kids and teach them to love the beautiful game. >> i want to tell everybody back home, i hope you all make it over here and join teams like this like street soccer u.s.a., and live your life. get a better life. >> right away, just be patient,

and then, everything will be we spoke with people regardless of what they are. that is when you see change. that is a lead vannin advantage. so law enforcement assistance diversion to work with individuals with nonviolent related of offenses to offer an alternative to an arrest and the county jail. >> we are seeing reduction in

drug-related crimes in the pilot area. >> they have done the program for quite a while. they are successful in reducing the going to the county jail. >> this was a state grant that we applied for. the department is the main administrator. it requires we work with multiple agencies. we have a community that includes the da, rapid transit police and san francisco sheriff's department and law enforcement agencies, public defender's office and adult probation to work together to look at the population that ends up in criminal justice and how they will not end up in jail. >> having partners in the nonprofit world and the public

defender are critical to the success. we are beginning to succeed because we have that cooperation. >> agencies with very little connection are brought together at the same table. >> collaboration is good for the department. it gets us all working in the same direction. these are complex issues we are dealing with. >> when you have systems as complicated as police and health and proation and jails and nonprofits it requires people to come to work together so everybody has to put their egos at the door. we have done it very, very well. >> the model of care where police, district attorney, public defenders are community-based organizations are all involved to worked towards the common goal. nobody wants to see drug users

in jail. they want them to get the correct treatment they need. >> we are piloting lead in san francisco. close to civic center along market street, union plaza, powell street and in the mission, 16th and mission. >> our goal in san francisco and in seattle is to work with individuals who are cycling in and out of criminal justice and are falling through the cracks and using this as intervention to address that population and the racial disparity we see. we want to focus on the mission in tender loan district. >> it goes to the partners that hired case managers to deal directly with the clients.

case managers with referrals from the police or city agencies connect with the person to determine what their needs are and how we can best meet those needs. >> i have nobody, no friends, no resources, i am flat-out on my own. i witnessed women getting beat, men getting beat. transgenders getting beat up. i saw people shot, stabbed. >> these are people that have had many visits to the county jail in san francisco or other institutions. we are trying to connect them with the resources they need in the community to break out of that cycle. >> all of the referrals are coming from the law enforcement agency. >> officers observe an offense. say you are using. it is found out you are in possession of drugs, that

constituted a lead eligible defense. >> the officer would talk to the individual about participating in the program instead of being booked into the county jail. >> are you ever heard of the leads program. >> yes. >> are you part of the leads program? do you have a case worker? >> yes, i have a case manager. >> when they have a contact with a possible lead referral, they give us a call. ideally we can meet them at the scene where the ticket is being issued. >> primarily what you are talking to are people under the influence of drugs but they will all be nonviolent. if they were violent they wouldn't qualify for lead. >> you think i am going to get arrested or maybe i will go to jail for something i just did because of the substance abuse issues i am dealing with. >> they would contact with the outreach worker. >> then glide shows up, you are

not going to jail. we can take you. let's meet you where you are without telling you exactly what that is going to look like, let us help you and help you help yourself. >> bring them to the community assessment and services center run by adult probation to have assessment with the department of public health staff to assess the treatment needs. it provides meals, groups, there are things happening that make it an open space they can access. they go through detailed assessment about their needs and how we can meet those needs. >> someone who would have entered the jail system or would have been arrested and book order the charge is diverted to social services. then from there instead of them

going through that system, which hasn't shown itself to be an effective way to deal with people suffering from suable stance abuse issues they can be connected with case management. they can offer services based on their needs as individuals. >> one of the key things is our approach is client centered. hall reduction is based around helping the client and meeting them where they are at in terms of what steps are you ready to take? >> we are not asking individuals to do anything specific at any point in time. it is a program based on whatever it takes and wherever it takes. we are going to them and working with them where they feel most comfortable in the community. >> it opens doors and they get access they wouldn't have had otherwise. >> supports them on their goals. we are not assigning goals working to come up with a plan

what success looks like to them. >> because i have been in the field a lot i can offer different choices and let them decide which one they want to go down and help them on that path. >> it is all on you. we are here to guide you. we are not trying to force you to do what you want to do or change your mind. it is you telling us how you want us to help you. >> it means a lot to the clients to know there is someone creative in the way we can assist them. >> they pick up the phone. it was a blessing to have them when i was on the streets. no matter what situation, what pay phone, cell phone, somebody else's phone by calling them they always answered. >> in office-based setting somebody at the reception desk and the clinician will not work for this population of drug

users on the street. this has been helpful to see the outcome. >> we will pick you up, take you to the appointment, get you food on the way and make sure your needs are taken care of so you are not out in the cold. >> first to push me so i will not be afraid to ask for help with the lead team. >> can we get you to use less and less so you can function and have a normal life, job, place to stay, be a functioning part of the community. it is all part of the home reduction model. you are using less and you are allowed to be a viable member of the society. this is an important question where lead will go from here. looking at the data so far and seeing the successes and we can build on that and as the department based on that where the investments need to go.

>> if it is for five months. >> hopefully as final we will come up with a model that may help with all of the communities in the california. >> i want to go back to school to start my ged and go to community clean. >> it can be somebody scaled out. that is the hope anyway. >> is a huge need in the city. depending on the need and the data we are getting we can definitely see an expansion. >> we all hope, obviously, the program is successful and we can implement it city wide. i think it will save the county millions of dollars in emergency services, police services, prosecuting services. more importantly, it will save lives.

in this san francisco office, there are about 1400 employees. and they're working in roughly 400,000 square feet. we were especially pleased that cleanpowersf offers the super green 100% clean energy, not only for commercial entities like ours, but also for residents of the city of san francisco. we were pleased with the package of services they offered and we're now encouraging our employees who have residence in san francisco to sign on as well. we didn't have any interruption

of service or any problems with the switch over to cleanpowersf. this clean power opportunity reflects that. i would encourage any large business in san francisco to seriously consider converting and upgrading to the cleanpowersf service. it's good for the environment, it's good for business and it's good for the community. >> the teams really, really went above and beyond and is continuing to do that today. this past year, the san francisco public utilities commission water quality division started receiving many more requests to test for lead in the public school system here in san francisco as a

result of legislation that had passed from the state requiring all of the public schools to do lead testing. and so as a result, the public utilities commission and the water quality team in particular was asked to meet with the san francisco unified school district to begin to prioritize which schools to test to meet that state mandate. >> the team that tests, we're a full service environmental laboratory, and we take care of both the needs of the water quality division and the waste water enter price. and on the water quality enterprise, we have to also have drinking water that meets all federal and state quality regulations. and lead in schools, we're playing a problem in remediating this problem of lead in schools. >> our role here in communications is being able to take the data that we have that we know is protective of public health and safety and transmit

it, give it to the public in a way they understand we are really doing our jobs well and making sure that they are safe always. >> the public learned very quickly all the accurate facts and all the critical information that they needed to know, and it's up to these individuals and their agencies and their commitment to the city. >> i enjoy the work because i can help people, and i can help the utilities to provide a better water quality, make sure that people feel that drinking hetch hetchy water is actually a pride. >> hats off to the water quality team because between them working on late nights, working on the weekends when the schools are closed, and working as a partner in the school district for the times they found a higher lead sample, they worked through to address that, so the team went above and beyond and is continuing to do that today.

[laughter] >> what more could i say. and mary did such a fabulous job of talking about kaiser that i couldn't possibly add anything to that. thank you. that was. i did want to think and say kaiser is exceptionally proud to be a member of this community and the contribution that we make to the community are part and parcel of the tremendous fought pride that we face too many members who are in this room. just as a tiny little sidebar, nationally, it was just a shade on the 13 million members. i haven't -- i have opened enrolment forms.